Website: www.delta.com
Basic Usability Survey Questions: 1. Briefly describe why this website is used
2. Evaluation of the content: Identify any irrelevant information
Indicate any gaps in the information
List other problems with the content
Identify any information that seems inaccurate
3. Evaluate the organization: Identify anything that is out of order or hard to locate or follow
List other problems with the organization
4. Evaluate the style:
Identify anything you misunderstood on first reading
Identify anything you couldn’t understand at all.
Identify expressions that seem wordy, inexact, or too complex
5. Evaluate the design:
Indicate any headings that are missing, confusing, or excessive
Give examples of material that might be clarified by a visual
Give examples of misleading or overly complex visual
List other problem with design
6 Identify anything that seems misleading or that could create legal problems or cross-cultural misunderstanding 7. Please suggest other ways of making this website to use
Source: (Delta Air Lines Inc)
Describe How People Read Web Pages
330 Words
1 Source
MLA Format…