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EDUC 758

Support Services Report Instructions

Colleges and universities offer an array of services and support to assist college students. You will research the support services available at a college for students and instructors. You will develop a list of contact persons, contact numbers, and a description of the services available.

You must list and describe a minimum of 10 services. Support services should include academic services (tutoring, remediation, writing, study skills, etc.), admissions, career services, counseling services, disability supports/services, financial aid, international services, library services, wellness/health and one of your choice.

For each support service, you need to list the contact person, the contact number, a detailed description of each service to clearly communicate the reason a student should seek each service. Feel free to be creative with this assignment by presenting the information in a list, a table, a brochure, or a PowerPoint presentation.

Submit as a separate document a one-page paper that shares why you selected this college or university, how this report may be used in your current job or the job you are seeking and the student audience it will impact. Current APA formatting is required for this paper, and the references should reflect the references used in your report.

EDUC 758

Support Services Report Grading Rubric

Criteria

Levels of Achievement

Content 70%

Advanced

Proficient

Developing

Not Present

Points Earned

Discussion of Support Services

35 – 33 points
Excellent details and information are provided. The three requirements are met.
1. The report focuses on ten student support services.
2. There is specific information on each support service.
3. There are detailed descriptions of all ten student support services that foster student understanding of the supports available.

32 – 30 points
The requirements are met in a proficient manner. Some of the information is incomplete or unclear. Complete sentences are used. The author provides some details and examples.
OR
Two of the requirements are met.

29 -1 points
The requirements are poorly developed. Most of the information is incomplete. The author uses short phrases instead of complete sentences. The author does not provide any details or examples.
OR
One of the requirements is met.

0 points
The requirements are missing.

Reflection Paper

35 – 33 points

The author provides rich description on why the college or university was selected, how the report will be used in his/her job or the job he/she is seeking. The audience it will impact is clearly addressed.

32 – 30 points

The author provides description on how the project will be used in his/her job or the job he/she is seeking. The audience it will impact is addressed but clarification is needed on how that impact will occur.

29 -1 points

The author needs additional description to adequately describe how he/she will use the project and who the parties are who will benefit from the project (and why).

0 points

The requirements are missing.

Structure 30%

Advanced

Proficient

Developing

Not Present

Grammar and Spelling

15 – 14 points
Correct spelling and grammar are used throughout the report. There are 0–2 errors in grammar or spelling that distract the reader from the content.

13 points
There are 3–5 errors in grammar or spelling that distract the reader from the content.

12 – 11 points
There are 6–10 errors in grammar or spelling that distract the reader from the content.

0 points
There are more than 10 errors in the grammar or spelling that distract the reader from the content.

APA Format Compliance

15 – 14 points
There are 0–1 minor errors in APA format in the required items: title page, running head, abstract page, font type and size, line spacing, headings, citations, and references.

13 points
There are 2–3 minor errors in APA format in the required items.

12 – 11 points
There are more than 3 errors in APA format in the required items.

0 points
A title page is not present and/or there are more than 5 errors in APA format in the required items.

Total

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