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Employee Training
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Employee Training
Employee training is when organizations identify skill gaps that exist amongst their employees, and device strategies to reduce the skill gaps. Employee training thus can be done through lectures, work based training or by an external party. The enables employee training to improve employee efficiencies as well as improve employee production quality or increase the levels of output. Organizations that do not conduct training will experience low production output, a low competitive workforce as compared to their competitors, customer dissatisfaction as a result of the reduced quality of output as well as a reduction in sales in the case of an unskilled sales team. For training to be successful and well planed, the human resource department needs to come up with an employee training schedule. (Sidharth Thakur 2012).
Employee training schedule
When planning a training program for employees, setting up a proper training schedule as well as communicating it to the employees should be the top most priority of any organization that want to conduct training to their employees, The effectiveness of a training program depends on the program as well as the kind of attendance the program seeks. To ensure these two things succeed, the schedule of the training program must be available to all the employees in question before the start of the training program. (Sidharth Thakur 2012).
Contents of an employee training schedule
An employee training schedule contains three important pieces of information, they include
Training Program Details: The top of the training schedule shows the name of the training program, the total number of hours it will take to complete the training, the proposed start and finish date and the name/department of the training coordinator. (Edwards 2010).
Training Summary: The second part will have the basic structure of the training. This will include the training modes as well as how many hours will be dedicated to each of the modules. (Edwards 2010).
Detailed Training Schedule: Here, the hourly schedule for the training program will be detailed out. The other relevant information regarding each sessions such as the time, the place session is the name of the trainer who will be facilitating the training session can be displayed here. (Edwards 2010).
Those that will be attending are the new provider assistant’s. Cottrell Home Daycare believes that if their employees are well trained, quality care for children will always be higher. We will also be conducting training for the employee’s as a group, but also individual job shadowing requirements.
Training will either be conducted by the daycare owner or outsourced to other agencies who specializes in training employees on behalf of organizations.
Cost-benefit of your training
Cost–benefit analysis is a systematic process of calculating and comparing results against efforts.
In our case, since we will be conducting training on our daycare employees, if sales go up by 20% as a results of training if we assume that the 20% translates to $ 1,000,000 while the costs of training were just $ 200,000, the company would have benefited by $ 800,000 as a result of the training efforts.
In the case of conducting training for our department, if production goes up by 40% as a result of the training efforts if we assume that 40% of production in decrease translates to $ 6,000,000 while the costs o training were just $ 1,000,000, the company would have benefited by $ 5,000,000 as a result of training efforts conducted to the employees in the child-care-provider setting.
ROI(Return on investment).
Benefits of conducting training on the employees in child care providing will be $ 5,000,000.
How training will lead to transfer of training
Employers will first conduct employee evaluation so as to identify the sill gaps of employees. They will then train employees according to the skill gaps that the employees posses. For example, if the employees lack communication skills, training will be conducted to employees on how they can approach situations with children.
References
http://www.brighthub.com/office/human-resources/articles/98919.aspx#
http://www.costbenefit.com/
http://www.denstoredanske.dk/Samfund,_jura_og_politik/%C3%98konomi/Marked_og_velf%C3%A6rd/costbenefit-analyse
http://managementhelp.org/training/basics/reasons-for-training.htm
http://humanresources.about.com/od/training/Training_Development_and_Education_for_Employees.htm
Appendix 1:
Employee Training Schedule and lesson plan. It includes Training program details, training summary as well as a detained training schedule.
Appendix 2:
Below is an effective way to understand how to determine which employees in your organization need to be trained a particular way.
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Organizational Training: “involves identifying whether training supports the company’s strategic direction; whether managers, peers, and employees support training activity; and what training resources are available.” (Noe, 2008, pg. 98). The Cottrell Home Day Care will be training its employees known as provider’s assistant on the safety of the day care children. As we move along throughout the organizational analysis of the day care we will first look at how the training content could affect our employee’s relationship with our customers. Our training will give employees confidence in communicating with customers on how they are capable of performing key emergency situations such as CPR, and fire drills.
What the partners need to know about the program is the state of Illinois regulated laws of training, a full detail of every training needed necessary for the day care safety as a whole. The program aligns with the strategic need of the business because it meets the safety standards required by the day care laws, and gives a recruiting edge over the competitors. It offers the customers a sense of secure safety.
Organizational resources are always great sources to be devoted to a business especially in child care services. Good organizational resources that are being devoted to Cottrell Home Day Care are: American Heart association which is used to help aid in CPR training, along with Child Care Aware (CAA) a program of the National Association of Child Care Resource & Referral Agencies (NACCRRA), has information for parents and providers and links to local Child Care Resource and Referral agencies (CCR&R). CCA is funded in part by the Office of Child Care, Office of Family Assistance, Administration for Child and Families, U.S. Department of Health and Human Services.
In order for our training to succeed the owner/director of the business has to be patience, knowledgeable of emergency procedures and proficient to be able to teach the peers proper tools in training. What is needed from the peers to succeed, is knowledge, proficiency, patience and the willingness to learn. What features of the work environment that can interfere with training is lack of staff, whether, and a undereducated staff that does not have the concept or ability to learn basic training skills.
Outside of the director of the business itself to help ensure training we will provide a specialist from the Illinois Department of Children Services who will assist in training. After the training is completed the employees will see this training as a reward because now they have learned new techniques that will assist them further in their life’s, knowing how to evacuate a building during a fire drill and especially knowing CPR can help these employee advance them in their careers in child care and can also gain them to higher position in this field.
Task analysis: “results in a description of work activities, including tasks performed by the employee and the knowledge, skills, and abilities required to complete the tasks” (Noe, 2008 pg. 110). The employee’s task regarding the safety of a fire drill procedure will be to gather all of the children evaluate everyone out of the building, and then they will walk to our safe house which is across the street and contact the fire department as well as the parents. We randomly evaluate our employee’s ability to handle these situations in real life by conducting random fire and other safety drills with the children. Training for CPR will consist of a specialist from Pulse CPR coming to the training session and displaying as well as hands on activities to the employees. The task for the employees in this situation is to perform CPR on any child that is enrolled in the day care whether it consists of them being unconscious or possibly chocking from any food. Contacting 911 will also be a task performed by employees if any CPR situation occurred.
Person Analysis “Helps to identify employees who need training, that is, whether employees’ current performance or expected performance indicates a need for training.”(Noe, 2008, pg.102) Person analysis in the business of home day care will be determined if an employee needs training is by their lack of not fully completing fire drills and CPR. If a employee does not follow through with all guidelines of double checking to make sure all children are out of the building, they will need to be trained. If a child is eating and accidentally chokes on their food and an employee is unable to perform proper CPR then that requires for immediate training.
Works Cited
Training Needs Analysis Please Help. (nod). Retrieved From:
http://www.citehr.com/154120-training-needs-analysis-help-please.html
Marcia, Moore. (April 20120). Organizational Training Methods and Policies. Retrieved From:
http://www.ehow.com/list_5954279_organizational-training-methods-policies.html
National Organizations. (n.d). Retrieved From:
http://childcareaware.org/child-care-providers/resources/national-organizations
Health and Safety. (n.d). Retrieved From.
http://ccrs.illinois.edu/parents/healthandsafety.html
Raymond Andrew Noe (2008). Employee Training and Development [4] (VitalSource Bookshelf), Retrieved from
http://online.vitalsource.com/books/0077592182
Appendix A
This diagram explains the cycle of organizational training by beginning with the needs of the company, monitoring, and ensure the performance standards meet the companies strategic planning.
Appendix B
This task analysis diagram displays how each one of the below steps is included in the task analysis, This process can help master the most complex issues in an organization.
Appendix C
Below is an effective way to understand how to determine which employees in your organization need to be trained a particular way.
