TERMS AND CONDITIONS

Please read this page of our Terms and Conditions before placing an order, sharing any personal data, or making payments on our website. These Terms and conditions (the T&C or Terms) govern the access and use of our website and its services at Course Work Hero Please take your time to read and understand these terms and conditions before sharing any information with us or placing an order on our website to be on the safe side.

The Website Course Work Hero is owned and operated by Mutt Street limited.

By using our website, you confirm that you have read, understood, and have agreed to be bound by the terms and conditions as displayed on this page. You have a full legal authority to enter these terms of use and to be bound by them legally. Any improper usage of the website is strictly prohibited

Definitions

Website– A website is a set of related web pages where services are realized under a single domain name. Our website is found at https://courseworkhero.co.uk/

Services– this refers to all types of written tasks and academic works that result from an order and comes as original content, written and delivered to the customer in fulfillment of their inquiry and it is usually delivered as a digital document. This includes tasks such as research papers, essays, and dissertation papers.

Terms & Conditions, Terms, or T&C – These terms include: Privacy Policy, Money Back Guarantee, Revision Policy, and Plagiarism Free Guarantee.

We, Us, and Ours– this refers to our website Course Work Hero Our Company has been registered under the United Kingdom’s laws.

User, You, Client– This refers to a natural person, individual entrepreneur, or a legal entity that has been registered as a user on our website. The user has accepted our terms and conditions by submitting, bidding, executing an order, uploading any information, and transferring payments on our website.

Writer– A writer is a person who has been contracted or employed by our company as a freelancer who provides writing and research services to our clients according to the agreement they hold with us.

Account– this refers to the personalized section of a website belonging to a client that cannot be accessed by the public and is created after a user’s registration. An account is personalized by your account name and password.

Order– An order is an electronic request by a client for a particular writing service that has been paid for. An order gives specific instructions about what a client needs in their final product. It also refers to the request that has been submitted in an electronic form online on our website by a client. An order includes all the work in its entirety together with all consumer requirements.

Product– this refers to the original content that results from the order. Per the client’s inquiry and digital document, a document is written and delivered to the client. This document is the product.

Client’s information– This refers to all the information that has been submitted to our website by a client for use as a reference or as an example. We have the right to determine the size and format of any materials a client can upload with the client’s information on the order form.

Order Placing and Registration

The order is placed by filling the order form provided when you press the “order your paper” button on our website. No service is provided by other means than by request. You must fill the order form to get our coursework help services.
When filling the order form, this is where you specify the scope of work, delivery terms, and order parameters. It is your responsibility to provide exact, full, and final information to each standard order form when filling the order form with your assignment’s instructions.
After filling the order form, you will be requested to register on our website by providing your contact information which includes: email address, phone number, and name. Please contact our support team if you face any challenges during the registration process. It is your sole responsibility to update your profile or inform our support in case of a change to any of your contact details over time.
If multiple accounts are discovered, they will be merged with your initial account that was created during your first purchase.

Order payment and discounts

Placing an order on our website is viewed as an agreement to buy the product from us. The order must be paid for in full and the payment authorized for the processing of your order to begin. We are only responsible for the delivery of a product that has been paid for in full and payment authorized thus you should always make payments immediately after submitting your assignment instructions.
The price of each order is calculated according to the current pricing that is found on the “pricing page” or “order page”. The payment should be made in advance for the processing of your order to begin. This means that we are not responsible for the delivery of a product that has not been paid for and the payment authorized.
Payment should be made with any of the payment methods available on our website. You can pay with your credit cards, debit cards, PayPal, or any other means available. Please check our website for the currently available payment method before you make any payment.
The company commits to providing equal access to discount and bonus program information for each customer in the company with no exceptions.
We have a crystal-clear money-back policy that is followed if a client wants a refund after order cancellation or when they decide to stop working with us. When carrying out a refund, our company will not be responsible for the bank transfer fees, transfer anomalies, or any delay that might occur due to any possible delays due to Bank service issues.
You have the responsibility of paying taxes that may apply to the jurisdiction of the services provided including any service or value-added tax.
Depending on your location or residence, you might have to pay taxes or certain fees that will be charged. Such fees will be added to the fees billed to you.
You must comply with your obligations under income tax provisions in your jurisdiction.

Order processing

Order validation. Our company reserves the right to re-check order details before the order is delivered to you. This ensures that the assignment requirements were met successfully as the client had indicated. In case of a mismatch, we have the right to modify the order to ensure your interests and requirements are met.
Order volume. Each order placed by the customer has a required volume. The order volume is measured by the number of pages or words. A page is equal to 275 words for a double-spaced and 500 words for a single-spaced one. When delivering an order, we have to ensure the delivered document has the number of pages as indicated in the instructions. In case of a mismatch, the client can request a reformat of the paper to match the number of words or pages to match the instructions.
Changes in order details. As a client, you can only provide changes to the scope of work as long as a writer has not started working on your paper. No changes can be made once the writer has started researching and working on your order. Should the changes you make on your order instructions increase the order volume, make the order more complex, or narrows the completion terms, you will be requested to pay an additional fee to compensate the writer for the added instructions.
Resources. Please specify any specific materials you need the writer to use in processing your order. You can as well upload the materials with the order form on our website. In case the specified materials are not provided and the writer is responsible for locating them, additional charges shall be incurred and the client must pay for the changes before the order is delivered. Materials should be delivered within the following deadlines.

30 minutes after order placement for orders due within 12 to 24 hours.
1 hour after order placement for orders due within 24 to 72 hours.
For orders with a 72+ hour deadline resources must be provided within 24 hours after order placement.
Failure to provide materials within the deadline provided, extra payment, and time for the completion of the order will be required.

Communication. You are encouraged to communicate with our support team through calls, emails, or live chat to seek more information about your order. You can as well communicate with your writer through the special messenger on your personal order page.
Progress tracking. You have the right to follow up on the progress of your order. You can do this by checking your order page regularly as all information about your order and its progress/status is displayed there. Furthermore, you can contact our support team through any of the available communication means to get updates on the status of your order. Our support team is online 24/7 to ensure you get all the help you need at any time of the day or night.

Order delivery

We are responsible for delivering all assignments ordered on our website on time to meet the deadlines set by the clients.
It is your responsibility to ensure you provide the right channel for delivering your order once it has been completed. We will not take responsibility for any incorrect details you share with such as a wrong email address. We will not be responsible for internet outages and any type of negligence from the side of the client that is beyond our control. Always feel free to contact our support team if you need any assistance with the delivery of your order.
It is your responsibility to ensure you download your order on time after it has been uploaded on your order page.

Order revision

We provide free amendments to our customers to ensure the products delivered to them are of high quality for maximum customer satisfaction.
You have the right to request a free revision if the order delivered to you did not meet your assignment requirements. For revision requests to be approved, revision instructions must be consistent with your initial instructions.
In case you request a free revision and the revision instructions violate the initial order instructions, we have the right to decline your revision request. In such a case, you will be requested to pay an additional fee for the altered instructions.
We also have the right to decline or limit multiple revision requests in a case where the client demonstrates the intention to exploit a writer or any other unreasonable request.
To get more information about your right to a free revision, please read our Revision Policy.

Refund policy

We are responsible for ensuring that all orders placed on our website are delivered on time and per the client’s instructions and expectations. If it happens that any of your commitments is violated you are entitled to a partial or full refund as per our Money-Back Guarantee. Please read our Money-Back Guarantee for more information.

The use of products

When making payment for a product on our website, you agree that it is for personal and non-commercial purposes only. The payment you make is a reflection of the time and effort put into conducting relevant research and writing pertaining to your order as well as all the necessary maintenance and administration needed for product delivery.
You should never produce, modify, distribute or display any product you receive from us on the internet or as a hard copy over a reasonable limit necessary for personal use.
The writers working on behalf of our company hand over the ownership of all delivered products to the company and the company retains full copyright privileges of the products delivered.
All products delivered to our clients are to be used as an example of research, reference for learning purposes, or as a sample on how to do your own writing. All Intellectual Property Rights and Copyright remain with the company.

Plagiarism

Whenever you submit an order form or make payments on our website you agree to the following.

We reserve the right to terminate or cancel any contract, agreement, or arrangement we hold with you or any other person who tries to pass any of the products they receive from us as their original work. You do not have the right to distribute or pass any of the products you receive from us to third parties nor use them for commercial purposes. If we suspect that you have used any of the products you received from us in a way that is not acceptable by our Terms, we can decide to stop working with you immediately and terminate any contracts we hold with you.
You do not have the right to put your name on any of the products you receive from us. All written materials received from us should help you in referencing and carrying out intensive research for your own paper. We do not encourage nor participate in plagiarism or any form of academic fraud or dishonesty. We try everything we can to ensure we abide by all copyright laws. We do not knowingly allow any of our clients to violate copyright laws or get involved in acts of plagiarism. You agree that all the materials you receive from us will be used as an example and a guide to doing your own research and should never be used as a substitute for your own research. It can only be used as a model paper from which you can learn how to draft your own research paper as well as take inspiration for your own thinking. If you want to use entire parts of the paper you received from us in your original work, it must be paraphrased and properly cited. For acceptable use of source materials, ensure you check your university’s definition of plagiarism.
Neither our company nor its affiliates/partners will be liable for any unethical, inappropriate, illegal, or any wrongful use of any products or materials on our website or anything delivered to our clients. This includes lawsuits, expulsion, suspension, failure, loss of scholarship/grants/titles/awards/positions/prizes, poor grading, academic probation, or any legal or disciplinary actions. You are solely responsible for any disciplinary action that may arise from unethical, improper, or illegal activities due to misuse of any of the products you purchase from our website.

Personal data and payment information: use and security

Please read our Privacy Policy to get more information on how we collect, store and process your data including your personal information and payment details.

Account information and security

During the registration process, you will be requested to share your email address, name and select a strong password for your account. Either your email, name, or both will be used as your username for the website.
Never share nor disclose your account information to anyone as the information can be used to access your account. Ensure the information is safe and secure.
You are responsible for all activities and orders that are associated with your account. In case you suspect that anyone has your password and can access your account, please go to the “Edit profile” button and change your password to stop unauthorized access to your account by a third party. You can as well contact our support team to get help with resetting your password.
We reserve the right to change your password and email the new password to you if we suspect someone has access to your account or if we believe the password is no longer secure. The email address shared on your account will be used to contact you at any time.
Click the “forgot password” button if you forget your password to reset it. You must satisfy our security check to be able to reset the password. This ensures that only you can change your password

Use of the website; termination and suspension of use

You can access our website solely for your personal and non-commercial use.
You are not allowed to use our website or any part of it for an illegal purpose. You should never use our website for any of the following purposes:

Disseminating any unlawful, abusive, defamatory, harassing, harmful, obscene, threatening, or objectionable material or something that might breach the law.
You should not share or transmit any materials that encourage behaviors that constitute a criminal offense, breaches any applicable law or regulations, or code(s) of conduct.
You should never interfere with the way any other person uses our website.
You should never process, transmit or store any of the electronic copies of materials protected by copyright law without getting permission from the owner.

You are responsible for any loss and cost that might come up as a result of you breaching any provisions of our terms and conditions.
Breaching any of our terms might result in you being terminated from using our website.
We reserve the right to terminate your access and use of our website even if you have paid the full amount for a product if we realize that your registration information is false or misleading or if we suspect that you are involved in any fraudulent transactions.
We might suspend your access to our website in case we suspect your use of our website might be affecting the lawful operation or might greatly affect other clients receiving our services. We will take the time to investigate the situation and come up with a solution.
Contacting a writer by means not allowed by our website is viewed as a violation of our terms and conditions.

Intellectual property rights(IPRs)

IPRs in the products

Any product delivered to you is the original work that has been written by our writers.
We (our website, affiliates, or partners) retain the full copyright of any product delivered to you from us.
After paying for your product you are granted a non-exclusive license to use the product. The product should only be used for personal and non-commercial purposes.
You must agree that you will not distribute, transmit, modify, display, publish or create work that imitates or exploit any products and contents of our website without written permission.
In case you use any of the products or materials on our website without our permission, you will be responsible for any loss we might incur.

IPRs in the material you supply to us.
It is your responsibility to ensure that any materials you provide or upload on our website, especially the ones that are to be used as a reference or source material, do not violate the intellectual property laws. They should as well not violate the rights of any person or any applicable law. Otherwise, you will be responsible for any loss that will be incurred as a result of such a violation.
IPRs on the website

We own or license all intellectual property rights of any part of our website.
Through accessing and using our website there are no IPRs of the website or part of the website that is intended to transfer nor shall transfer to you.
You are not allowed to copy, disseminate or download any material/content on our website not unless it has been permitted by our Terms or with our permission.

Disclaimer and limitation of liability

We do not guarantee that the website will fully satisfy your requirements or expectations. In some cases, you might not be able to access our website or some of our services. This is normally the case especially if your computer does not support relevant technology such as encryption.
You can access our website through the World Wide Web which is an independent information system. When using the World Wide Web you are subject to all applicable national and international laws and regulations. Any loss that you may incur is your responsibility as the use of the web is at your own risk. We do not guarantee that the use of the web is available or appropriate for use in any jurisdiction.
You might find hyperlinks to other websites and sources that are owned by other parties on our website. When using accessing services from these websites, ensure you review their terms of use and their privacy policy. This is because using the websites is at your own risk as we do not take any responsibility or liability for any loss incurred in using the websites. It is important to check every website’s policies before you share your personal information with them.
At times we will modify our website but we do not take responsibility for any loss or damage that might result from such modification.
We will not be liable to you or any person for any loss arising out of or connected to a product or service including but not limited to:

Failure, malfunctions, or difficulties of any kind in electronic, phone, hardware or software, computer, email, or internet.
Delayed, incomplete, garbled, or failure in computer communications or email transmissions.
Delayed, corrupted, or disruption in a product or service caused by events that are beyond our control.
Losses, damages, or injuries that may arise as a result of utilizing our product or service.
Any errors in the product such as printing and typographical errors.

We do not take liability for any damages or losses arising from or are connected with the way you use our website or your inability to use our website. We will not be liable for any unforeseeable losses or damages resulting from events outside our reasonable control.
With these Terms, we do not intend to limit or exclude any liability that may result from negligence or fraudulent misrepresentation. We also do not exclude any liability for death or personal injury or any other liability that might not be limited by law or that is likely to affect your statutory rights as a client.

Miscellaneous

You are not allowed to transfer any of your rights stated on these terms to another person. We can transfer our rights stated on these terms to another business but we must ensure that this transfer will not affect your rights.
In a case where you go against these terms and no action is taken against you, an action might be taken in the future if you breach the terms again. This means you have to always operate under our terms.

Notices

For any notice from you to us, you must ensure it is in a written form and sent to us via our contact address as indicated on the “Contact us” page on our website not unless it has been stated otherwise on these terms.
You will receive all notices from us through:

A message displayed on the website.
A note displayed on your order page
An email sent to the email address you shared with us on your account.

Governing law and jurisdiction

All our terms are governed by the laws of England and Wales.
For any dispute that arises concerning these terms, the parties involved will engage in a negotiation agreeing to do anything possible to resolve the dispute. If they do not reach an agreement after the negotiations, the dispute can be resolved through arbitration under the London Court of International Arbitration (LCIA), whose Rules have been incorporated by reference into this clause.
We (our website and our client) agree to solve any dispute on an individual basis and not on a collective, representative, or class basis on behalf of others. No authority or right will allow any dispute to be heard, brought, or arbitrated as a class, collective, representative, or private attorney general action.

Amendments

We reserve the right to take any of the following actions at any time.

Change any features, functions, specifications, or information on our website or services.
Terminate or discontinue the availability or accessibility of any or all of our services or parts of our website including the accessibility of any content, database, or feature permanently or temporarily.
Restrict your ability to access parts or all of the services or inflict limits on certain features and services with or without prior notice and without any liability to you or any other person.

We will use commercially reasonable efforts to notify you of any changes on our website or service that is likely to adversely or materially affect the functionality of any of the services you have shown interest in when using our website.
These Terms and Conditions might be revised or updated from time to time. In case of an update or a revision, you will be notified of the change via your email address or the updated copy will be posted on our website. You can also be notified through any other form that will be agreed upon. It is important to review the terms as your use of the website after the update or revision shows that you have agreed and are bound to comply with these terms. In some cases, you will be requested to give your permission to be bound by the new terms. Ensure you review these terms periodically.

Contact details

For further information about our website and its services, feel free to contact us through our email address (support@courseworkhero.co.uk), live chat, a message on your personal order page, or phone call at +1(978)822-0999. You can as well contact us through any other form of communication available on our “Contact us” page.

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