Ten pages Paper

Need to be 2500 words please. And It’s public communication homework.

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Assessment

Assessment item 1: Essay: 2,500 words

Objective(s): b, d, e

Weight: 60%

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Due: Week 10

Task: Write an essay on one of the following topics.

Briefly outline a public communication problem (e.g. a real situation or a hypothetical example)

and discuss how the seven traditions of communication research and scholarship examined in

this subject can inform practice, and the describe the perspectives and insights that they each

offer.

1.

Public relations and advertising are often accused of being manipulative, propagandistic and

deceitful. How would you defend PR and/or advertising against such allegations based on

theories and models of practice that you have learned?

2.

Discuss links between the critical and sociocultural traditions of communication research and

scholarship and how these two approaches are quite different to the sociopsychological

tradition. Discuss the theoretical differences and give examples of applications in practice thattradition. Discuss the theoretical differences and give examples of applications in practice that

illustrate your points.

How does the study of language, including semiotics and rhetoric, inform understanding of

public communication such as public relations and/or advertising. Give examples as well as

discussing theoretical knowledge.

4.

Further

information:

In all the above essays you can use examples from your own practice experience or case

studies from Australian or international literature. Also, you are expected to consult wider

sources than the textbook, and you should reference your ideas to reliable academic sources.

1.

Please include a word count at the end of your essay. The word count should EXCLUDE the

references.

2.

If you are also doing ‘Communicating with Publics’ you will be participating in a library visit for a

resource orientation. If you are not doing CWP and would like a library orientation (highly

recommended), please let the subject co-ordinator know. To make organising sources and

referencing easier, get a free copy of the Endnotes referencing software from the library

download site BEFORE you start your essay and the research for it. Endnote will save you

hours of painstaking work and should ensure you have accurate referencing to University

standard: http://www.lib.uts.edu.au/information/endnote/download.html. In addition, see the

BELL Reference Guide online to learn the correct referencing style.

3.

Criteria: Evidence of thought and research about the issue;

Quality of argumentation and selection of appropriate material as supporting evidence;

Degree of initiative and originality of thought shown;

Appropriate scholarly referencing using the author/date system;

Clarity of writing style, logical ordering of ideas leading to conclusions or evaluations;

Written expression free of grammatical and typographical errors;

Neat professional presentation with a title page, numbered pages, typed with 1.5 spacing

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KEY TERMS & DEFINITIONS
 Theory
 Theoretical Assumptions (incl. ontological,
epistemological and axiological)
 Paradigms
 Models
 Methodology
 Methods
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
Professor of Public Communication
UTS:
THINK. CHANGE. DO

UTS:
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Uh oh … theory!
Theory =
“An organised set of concepts, explanations and principles of some aspect of human experience” (Littlejohn & Foss 2008, p. 14)
A set of concepts used to define and/or explain some phenomenon (Silverman 2000)
“Theory consists of plausible relationships produced among concepts and sets of concepts (Strauss & Corbin 1994, p. 278)
“Theories are explanations of phenomena” (Balnaves, Donald & Shoesmith 2009, p. 278)

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Key terms
Concept
Terms and definitions that classify and label variables being studied according to perceived patterns (eg. symmetric communication)
Explanation
The “logical force” behind a theory, answering the question “why?” Can be causal or practical
Principles
The final dimension of theories – guidelines that enable interpretation of an event and aid interpretation and decisions on how to act
Taxonomies
List of categories without explanation of how they relate (taxonomies generally fall short of theory as they lack explanation and principles)

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Key terms
Ontology
Branch of philosophy that studies the nature of existence
Key questions:
What is truth? Is there ‘one truth’ waiting to be discovered – or multiple truths (i.e. valid perspectives, views, beliefs)?
What is reality? Scientific realism or social constructed – i.e. realist or relativist?
Are humans agentic (pragmatist) or determined by external conditions (determinist)
Is human behaviour mainly traits or states?

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Key terms
Epistemology
Branch of philosophy that studies how knowledge is created – how people know what they know
“the nature and status of knowledge” (Silverman 2000)
Key questions asked:
Is knowledge immutable and absolute (universalist) or constructed through perceptions, experiences, etc (relativist)
Can we be ‘objective’ or are we subjective – or intersubjective (sharing subjectivities)?
Can we be independent in our assessments or interdependent?
Does knowledge arise through rationalism, empiricism or constructivism?

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Key terms
Axiology
Branch of philosophy that studies values – what values guide or influence thinking and action and the implications of those values
Can we be value free – or are we value-laden (i.e. biased) in various ways?
Do we conduct value-conscious scholarship – or value-free scholarship?
To what extent does the process of inquiry itself affect what is being seen?

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Positivist v Naturalistic/Interpretative Paradigms

Based on Creswell, J. 1994 cited in Frey, et al. 2000, p. 18. (1) Grossberg, et al. 2006, p. 205.
ASSUMPTION KEY QUESTIONS POSITIVIST PARADIGM INTERPRETATIVE PARADIGM
Ontological Assumption What is the nature of reality? Singular (one reality)
One truth
Realist Multiple realities Multiple truths
Relativist
Epistemological Assumption What is the relationship of the researcher to that being researched? (How do we acquire knowledge?) Independent
Objectivist Interdependent
Subjectivist
Constructionist (Constructionism denies any access to reality other than representations)1
Axiological Assumption What is the role of values in the research process? Value-free
Unbiased Value-laden
Biased
Rhetorical Assumption What is the language used? Formal
Impersonal Voice Informal
Personal voice

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Positivist v Naturalistic/Interpretative Paradigms

Based on Creswell, J. 1994 cited in Frey, et al. 2000, p. 18.
ASSUMPTION QUESTION POSITIVIST PARADIGM INTERPRETATIVE PARADIGM
Methodological Assumption What is the process of inquiry or research? Deduction
Search for cause an effect relationships between variables
Static design
Researcher controlled setting
Quantitative methods
Context-free generalisations
Goals of explanation, prediction and control Induction
Holistic understanding of patterns/behaviour
Emergent design
Natural setting
Qualitative methods
Context-bound findings
Goals of understanding and social change

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Types of theory
Nomothetic theory
Seeks universal and general laws
Method is (1) develop questions; (2) form hypotheses; (3) test hypotheses; (4) formulate answers (theory)
Deductive
Rationalist and empirical
Practical theory (ideographic)
Seeks to capture differences and diversity to provide understanding that helps people to weigh up alternatives
Recognises knowledge is created by humans, it is created socially, is historically based, and is value laden
Inductive
Constructionist

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Nomothetic Ideographic/Practical
Objective
Scientific
Empirical
More quantitative
Effectiveness in persuasion
Systematic/logical
Causal/linear
The truth is out there
Knowledge is discovered through observation
Interpretive
Humanist
Contextual
More qualitative
Participation and negotiation
Free human agency
Non-linear, no sequence
Truth lies within – we create our own truths
Knowledge arises out of interaction between knower and known

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Theory and practice?
“There is nothing so practical as a good theory” (Kurt Lewin 1951, p. 169)
“Theory and practice vitally interact, and one renews the other” (Boyer 1990, p. 23)
Theory and practice can and should be integrated, each informing the other

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Three Approaches to Scholarship
Scientific
The ‘natural sciences’
Informed by ‘The Enlightenment’ and Modernism – rationalist, empirical
The “discovered world” – objective ‘truth’ is out there
Socio-scientific
Birth of the social sciences
Uses elements of the scientific approach, but focuses on humans – particularly in a social setting
How they behave in creating, exchanging and interpreting meaning
Humanist
Individual subjectivity, human interpretation
“The discovering person” – ‘truth’ is constructed inside

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Some terms
Paradigm
A framework within which theories are formulated, a theoretical framework (eg. postmodernism, constructionism)
From the Greek word paradeigma meaning a pattern
As well as providing a clearly articulated and accepted framework for understanding reality, paradigms can be confining (Kuhn)

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Some terms
Model
Some such as Silverman (2000, p. 77) use ‘model’ in the same sense as paradigm for an “overall framework for looking at reality”
A more common use is in referring to a set of procedures to follow,a mapping of an approach
A practical demonstration or visualisation or a theory or concept
“An abstract representation of a process, a description of its structure or function” (Trenholm 2008, p. 23)
Models are always incomplete because they are simplified representations of complex processes (Trenholm 2008, p 24)

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Some terms
Methodology
The overall approach to studying research topics – often used in place of ‘method’ (see below).
“Methodology is the ontological beliefs that give shape to the process of knowing (the science of method)” (Balnaves, Donald & Shoesmith 2009, p. 278)
Usually considered to be quantitative or qualitative, or overall research approaches such as ethnographic
Method
A specific research technique – eg. experiments, surveys, interviews, case studies, observation, etc

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References
Boyer, E. 1990, Scholarship Reconsidered: Priorities of the Professoriate, Carnegie Foundation for the Advancement of Teaching, Princeton, NJ.
Grossberg, L. Wartella, E. Whitney, D. & Macgregor Wise, J. 2006, Media Making: Mass Media in a Popular Culture, 2nd edn, Sage Publications, Thousand Oaks, CA.
Frey, L. Botan, C. & Kreps, G. 2000, Investigating Communication: An Introduction to Research Methods, Allyn & Bacon, Needham Heights, MA.
Lewin, K. 1951, Field Theory in Social Science: Selected Theoretical Papers, D. Cartwright (ed.), Harper & Row, New York.
Littlejohn, S. & Foss, K. 2008, Theories of Human Communication, 9th edn, Thomson-Wadsworth, Belmont, CA.
Silverman, D. 2000, Doing Qualitative Research, Sage, London.
Strauss, A. & Corbin, J. 1994, ‘Grounded theory methodology: An overview’ in N. Denzin & Y. Lincoln (eds), Handbook of Qualitative Research, Sage, Thousand Oaks, CA, pp. 262-72.

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Foundations of Communication
1. Introduction: Worldviews, paradigms and

communication theories

Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
Professor of Public

Communication

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57022
Foundations of Communication

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Housekeeping
 UTS email & UTS Online – access, check regularly
 Subject Outline and lecture notes online
 Library visit/demo

 ‘Communicating with Publics’ Tues 5 March 7.30 pm
 To attend e-mail Mai Hansford mai.hansford@uts.edu.au

 Referencing style = UTS Harvard. See online
reference guide at UTS Library
http://www.lib.uts.edu.au/help/referencing/harvard-uts-
referencing-guide/more-information

 Text book reading – see front table in text
 Postgrad welcome drinks – Week 2, 6 March,

7–7.45 pm @ Level 5, Bldg 10 lounge over bridge

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57022 – Managing Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

A roadmap for this subject

 Look at what is communication … and how it
works among humans

 Review major theories, models, approaches
and views on communication

 Look at the application of models and
approaches to professional practice

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Uh oh … theory!

 Theory
 “An organised set of concepts, explanations and

principles of some aspect of human experience”
(Chaffee cited in Littlejohn & Foss 2008, p. 14)

 A set of concepts used to define and/or explain
some phenomenon (Silverman 2000)

 “Theory consists of plausible relationships produced
among concepts and sets of concepts (Strauss &
Corbin 1994, p. 278)

 In everyday terms …
 Best practice knowledge

 What others have learned before you and elsewhere

 The labels v the concepts, explanations, principles

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Three key elements of theory
 Concept

 Terms and definitions that classify and label variables
being studied according to perceived patterns (eg.
symmetric communication)

 Explanation
 The “logical force” behind a theory, answering the

question “why?” Can be causal or practical

 Principles
 The final dimension of theories – guidelines that

enable interpretation of an event and aid interpretation
and decisions on how to act

57022 – Foundations of Communication
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 Postmodern and multidisciplinary
 The ‘construction’ of knowledge

• No single ‘truth’ – unstable, ongoing, contested, slippery

 Deconstruction of knowledge
• QUESTION, PROBLEMATISE, ARGUE

 See ‘Mud Wrestling 1’
 Introductory paper on studying in arts and social

sciences and a culture of inquiry

Approach to this subject

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Three Approaches to Scholarship

 Scientific
 Used in the ‘natural sciences’ (astronomy, physics,

chemistry, etc)
 Rationalist, empirical
 The “discovered world” – objective ‘truth’ is out there

 Socio-scientific (behaviourist)
 Birth of the social sciences (psychology, sociology,

anthropology)
 Uses empirical scientific approach focused on

understanding humans in a social setting

 Humanist
 Individual subjectivity, human interpretation
 “The discovering person” – ‘truth’ is constructed inside

57022 – Foundations of Communication
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Which is best?

Scientific? Socio-scientific? Humanist?

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Theory and practice?

 “There is nothing so practical as a good theory”
(Kurt Lewin 1951, p. 169)

 “Theory and practice vitally interact, and one
renews the other” (Boyer 1990, p. 23)

57022 – Foundations of Communication
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Communication

 Dance (1970) reviewed 95 definitions of
communication

 Dance & Larson (1976) literature survey found
126 definitions of communication

 Anderson (1996) identified 249 distinct
communication theories
 Communication studied in mathematics, engineering,

literature, sociology, psychology, cultural studies

 Bryant & Miron (2004) analysed 1,806 mass
communication journals (1956-2000) – found
1,393 references to 604 theories related to
communication

57022 – Foundations of Communication
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Communication?

 Interpersonal
 Small group
 Organisational

 Corporate
 Business
 Internal

 Media
 Public

 Advertising

 Public relations

 Organisational

 What is common?

57022 – Foundations of Communication
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Communication?

 It’s human communication – between
people
 We are not talking about animal communication,

extra-terrestrial communication, telecommunications, etc

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Human communication

 “Of all things, communication is most wonderful”
(Dewey 1939, p. 385)

 “Society exists not only by transmission, by
communication, but it may fairly be said to exist
in transmission, in communication” (Dewey 1916,
p. 5)

 “One cannot not communicate” (Watzlawick, Beavin &
Jackson 1967, p. 48)

57022 – Foundations of Communication
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Defining communication?

 From electronics – transmitting messages?
 From etymology (language roots)

 Latin noun communis – common, community

 Latin verb communicare – to create, build

 Nine definitions cited by Trenholm (2008, p. 20)
 Four key definitions cited by Mohan, McGregor,

Saunders & Archee (2008, p. 5)
 Transmission of messages

 Social interaction through messages

 Sharing of meaning through information, ideas and
feelings

 Reciprocal creation of meaning in a context

57022 – Foundations of Communication
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Examples of definitions

 Wrench, McCroskey & Richmond (2008, p. 3):
 “The process by which one person stimulates

meaning in the mind(s) of another person (or
persons) through verbal and nonverbal messages”.

TRANSMISSIONAL

 Alberts, Nakayama & Martin (2007, p. 21):
 “A transactional process in which people generate

meaning through the exchange of verbal and non-
verbal messages in specific contexts, influenced by
individual and societal forces and embedded in
culture”

TRANSACTIONAL

57022 – Foundations of Communication
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Examples of definitions

 James W. Carey (1989, 2009, p. 19)
 “Communication is a symbolic process whereby

reality is produced, maintained, repaired and
transformed”

57022 – Foundations of Communication
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Defining communication

 “A single definition has proved impossible and
may not be very fruitful”

(Littlejohn & Foss 2008, p. 3)

57022 – Foundations of Communication
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Key elements of communication

 Generating meaning (Alberts, Nakayama & Martin
2007)

 Exchanging and sharing meanings
 Communicating is about making, negotiating

and sharing meanings
 ‘Sharing/negotiating meanings’ v agreement?

 Uses symbols / is symbolic
 Embedded and framed within social

interaction and culture

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Communication elements

 Transactional, symbolic, interpretive,
contextual processes in which people create, share
and negotiate meanings (Lustig & Koester 1993)

 Transactional
 Interactions, feedback, negotiation

 Symbolic
 Written or spoken language, images, texts, non-verbal

 Interpretive
 Cognition, reflection, critical analysis

 Contextual
 Historical
 Social
 Cultural
 Economic
 Political

57022 – Foundations of Communication
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Communication components

 Participants
 Messages
 Channels (media)
 Noise
 Feedback
 Setting

(Alberts, Nakayama & Martin 2007, pp. 13-14)

57022 – Foundations of Communication
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Our approach to communication

 Look at a several perspectives and approaches
 Including various transactional, symbolic, interpretive

and contextual factors

 Then communication practices drawing on those
approaches

 “Seven traditions” of communication –
approaches, theoretical groupings (Robert Craig
1999; Craig & Muller 2007; Littlejohn & Foss 2008)
 Shaped by worldviews and discourses (metanarratives)

• Modernism

• Psychology and sociology

• Cultural studies

• Postmodernism

57022 – Foundations of Communication
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Subject model

Communication practices (writing, journalism, advertising, etc)

Worldviews and
metatheories (eg.
poststructuralism,
political economy,

social constructivism)

Communication
approaches/

traditions

Worldviews and
metatheories

(eg. modernism,
science)

Worldviews and
metatheories

(eg. postmodernism,
social science – eg.

psychology)

Communication
approaches /

traditions
57022 – Foundations of Communication
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Our approach to communication

 Our approach is multidisciplinary and
transtheoretical

 Seven traditions draw on
 Rhetoric / rhetorical communication

 Systems theory/cybernetics

 Phenomenology (experience and interpretation)

 Psychology and social psychology

 Semiotics – symbols and signs including language

 Sociology and cultural studies

 Critical perspectives

 Then applied to sub-disciplines such as
 Groups, organisations, public, media, etc

57022 – Foundations of Communication
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Rationale for this approach

 Communication = “a family of interrelated
concepts” (Dance & Larson 1972, pp. 1-16; Trenholm
2008, p. 23)

 Communication = a field (not one thing)
 Understand assumptions and beliefs that

underlie what we do
 Gives you a 360 degree view of communication

57022 – Foundations of Communication
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Other approaches to communication

 Two ‘approaches’ (Trenholm 2008, p. 13)
 Rhetorical tradition (humanist)

 “More scientific approach” (i.e. social science)

 Two ‘traditions’ (Alberts, Nakayama & Martin 2007,
pp. 37-44)
 Rhetorical tradition (the art of speaking)

 Behaviourist tradition (communication as science)

 Some call the two broad approaches
 Humanist (rhetorical)
 Behaviourist (social science)

57022 – Foundations of Communication
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Models of communication

 Two models (Wrench, McCroskey & Richmond 2008, pp.
16-18)
 Rhetorical communication model

 Interpersonal communication model

 Two models (Mohan, et al 2009, p. 25)
 Transmission model

 Transaction model (negotiated in social interaction)

 Two models (James Carey 1989, 2009, p. 19)
 Transmission

 Ritual (shared experiences, onoing community practices)

 Two models (Grossberg, et al 2006, pp. 18-27)
 Transmission model

 Cultural model (embedded in social interaction and culture)

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Models of communication

 Three models (Beebe, Beebe & Ivy 2009, pp. 12-18)
 Action

 Interaction

 Transaction

 Three traditional models of communication
(Alberts, Nakayama & Martin 2007, pp. 14-17)
 Linear (transmissional)

 Interactive (transmissional + feedback and
psychological – field of experience, education attitudes,
etc)

 Transactional (interactive, ongoing, negotiating
meaning)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
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Problematising communication

 Diversity of views – need to synthesise
 Some early and simpler approaches and models

pay little if any attention to
 Context

 Psychology – traits, predispositions, attitudes, etc of
senders and receivers of messages

 Social influences

 Political influences

 Cultural influences?

 Power

 Language and symbols – eg. visual communication

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

25/02/2013

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Modern views of communication

 Four contemporary approaches (Alberts,
Nakayama & Martin 2007, pp. 47-57)
 Social science (behaviourist)
 Interpretive (humanist)
 Critical (examines power, structures)
 Postmodern (cultural studies, relativism)

 Four perspectives/models (Trenholm 2008)
 Message transmission (psychological)
 World building (social constructionism)
 Patterned interaction (pragmatism, systems)
 Cultural studies (relativism, culture, etc)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
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D
O Seven traditions/approaches explored in

this subject …

 Rhetorical – persuasion, messages and ideas
 Systems/cybernetic – information transmission

including feedback loops, noise, networks
 Phenomenological – experience, perception and

interpretation
 Sociopsychological – individual cognition,

behaviour and information processing
 Semiotic – signs and symbols making meaning
 Sociocultural – social interaction, the social

construction of reality and cultural context
 Critical – power, domination, hegemony

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

25/02/2013

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Communication management

 Relevant to:
 Advertising

 Public relations

 Corporate communication

 Marketing communication

 Internal communication

 Community relations, etc

 Also includes sub-disciplines such as issues and
crisis communication, brand, reputation and
stakeholder relationships

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
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References
Alberts, J. Nakayama, T. & Martin, J. 2007, Human Communication in

Society, Pearson/Prentice Hall, Upper Saddle River, NJ.
Anderson, J. 1996, Communication Theory: Epistemological Foundations,

Guildford Press, New York.
Beebe, S, Beebe, S,& Ivy, D. 2009, Communication Principles for a Lifetime,

vol. 1, Principles of Communication, Pearson Education, Boston, MA.
Boyer, E. 1990, Scholarship Reconsidered: Priorities of the Professoriate,

Carnegie Foundation for the Advancement of Teaching, Princeton, NJ.
Bryant, J. & Miron, D. 2004, ‘Theory and research in mass communication’,

Journal of Communication, 54, pp. 662-704.
Carey, J. 2009, Communication as Culture, Routledge, New York (Original

work published 1989)
Craig, R. 1999, ‘Communication theory as a field’, Communication Theory,

9, 119-61.
Craig, R. & Muller, H. (eds) 2007, Theorising Communication: Readings

Across Traditions, Sage Publications, Thousand Oaks, CA.
Dance, F. 1970, ‘The concept of communication’, Journal of

Communication, 230, pp. 201-10.
Dance, F. & Larson, C. 1972, Speech Communication: Concepts and

Behaviour, Holt, Rinehart & Winston, New York.

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

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References
Dance, F. & Larson C. 1976, The Functions of Human Communication: A

Theoretical Approach, Holt, Rinehart & Winston, New York.
Dewey, J. 1916, Democracy and Education, Macmillan, New York.
Dewey, J. 1939, Intelligence in the Modern World (collected works), Modern

Library, New York.
Frey, L. Botan, C. & Kreps, G. 2000, Investigating Communication: An

Introduction to Research Methods, Allyn & Bacon, Needham Heights, MA.
Grossberg, L, Wartella, E, Whitney, D, & Wise, J. 2006, Media Making: Mass

Media in a Popular Culture, Sage Publications, Thousand Oaks, CA.
Lewin, K. 1951, Field Theory in Social Science: Selected Theoretical Papers,

D. Cartwright (ed.), Harper & Row, New York.
Littlejohn, S. & Foss, K. 2008, Theories of Human Communication, 9th edn,

Thomson-Wadsworth, Belmont, CA.
Lustig, M. & Koester, J. 1993, Intercultural Competence: Interpersonal

Communication Across Culture, Harper Collins, New York.
Mohan, T. McGregor, H. Saunders, S. & Archee, R. 2008, Communicating as

Professionals, 2nd edn, Cengage Learning Australia, South Melbourne.
Severin, J. & Tankard, J. 2001, Communication Theories: Origins, Methods,

and Uses in the Mass Media, Addison Wesley Longman, New York.
Silverman, D. 2000, Doing Qualitative Research, Sage, London.

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
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References
Strauss, A. & Corbin, J. 1994, ‘Grounding theory methodology: An

overview’, in N. Denzin & Y. Lincoln (eds), Handbook of Qualitative
Research, Sage Publications, Thousand Oaks, CA, pp. 273-85.

Trenholm, S. 2008, Thinking Through Communication: An Introduction to
the Study of Human Communication, 5th edn, Pearson Education, Upper
Saddle River, NJ.

Watzlawick, P. Beavin, J. & Jackson, D. 2008, ‘Some tentative axioms of
communication’ in C. Mortensen (ed.), Communication Theory , 2nd edn,
Transaction Publishers, New Brunswick, NJ, 74-85. (Original work
published 1967)

Wrench, J. McCroskey, J. & Richmond, V. 2008, Human Communication in
Everyday Life, Pearson Education, Upper Saddle River, NJ.

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

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Foundations of Communication
3. Psychology and sociopsychology approachesS

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Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
Professor of Public Communication

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57022
Foundations of Communication

Recap from Week 2

 Rhetoric was one of the first traditions of
communication. Starting in ancient Greece,
evolved to include contemporary use

D
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evolved to include contemporary use
 Focus on the rhetor as skilled in persuasion

 Little focus on audiences, society, culture, etc

 Growth of science saw a ‘scientific’ view of
human communication – Shannon & Weaver’s
information model and growth of cybernetics
 Brought a disciplined view to communication

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

g p

 Evolved to embrace bio and neuro systems and networks,
some elements of psychology and social networks

 But largely ignores human cognition and socio-cultural
influences

3/8/20

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2

Traditions of Communication Theory

 Rhetorical – the art of speaking and persuasion
 Systems/cybernetic – information transmission

including feedback loops noise networks

D
O

including feedback loops, noise, networks
 Sociopsychological – individual cognition,

behaviour and information processing
 Semiotic – signs and symbols making meaning
 Phenomenological – experience interpreted
 Sociocultural – social interaction, context, the

social construction of reality

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D social construction of reality
 Critical – power, domination, hegemony

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Video: Chris Cunningham. Music: Bjork

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Psychology

 Focus on the individual – largely internal
 Sees the individual human mind as the locus for

processing and understanding information

D
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processing and understanding information
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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
Psychology

 A ‘social science’
 Grounded in Modernism, ‘scientific approach’

 Freud (psychoanalysis) and Freudian thought

D
O

 Freud (psychoanalysis) and Freudian thought
 The unconscious

 Instinctual impulses

 Also draws on studies of
 Human needs (Maslow 1943, 1954)

 Experiments in stimulus-response

B li f h bj i i i l h

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D  Belief that objective empirical research can
understand and even predict human behaviour

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Social psychology

 “Study of behaviour in social contexts” (Craig &
Muller 2007, p. 313)

 Origin – experimental social psychology in early

D
O

 Origin – experimental social psychology in early
20th century

 Aim to develop a “science of communication”
 Two branches or ‘schools’ of thought

 Psychological – individual standpoint

 Sociological – society standpoint

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Key focus of sociopsychology

 Information processing
 Learning and

D
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 Persuasion for
 Attitude change and
 Behavioural effects

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Communication relevance

 Extensively applied in advertising
 Behavioural psychologist, J. B. Watson, appointed VP

of J. Walter Thompson in the US in 1922

D
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 JWT employed two psychologists in Australia in 192

7

 Sociopsychological approaches to analysing and

segmenting audiences influenced advertising for the
next 75 years (Balnaves, Donald & Shoesmith 2009,
p. 276).

 Foundation of many government education
campaigns (eg. health)

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D  Used by social scientists concerned about media
effects
 Violence
 Pornography
 Education

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Sociopsychological tradition

 Three main branches:

1 B h i l ti li  t l b h

D
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1. Behavioural – stimuli  response to learn, behave

2. Cognitive – how humans process information, think

3. Biological – brain function, neurochemistry,
psychobiology

(Littlejohn & Foss 2008 (p. 43)

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(Littlejohn & Foss 2008 (p. 43)
57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Key theories of sociopsychology

 Trait theory – psychological predispositions
 Trait factor models

 Genetic predisposition

D
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 Genetic predisposition

 Extraversion, neuroticism

 Cognition and information processing
 Attribution Theory (Fritz Heider)

 Social Judgement Theory (Muzafer Sherif)

 Cognitive Dissonance Theory (Leon Festinger)

 Elaboration Likelihood Theory (Petty & Cacioppo)

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D  Elaboration Likelihood Theory (Petty & Cacioppo)

Part II, Chapter 4
Littlejohn & Foss 2008 (pp. 66-74)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Core concepts

 Schema / schemata (pl.)
 Mental schemata – categories for grouping

information mental templates

D
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information, mental templates
(Wrench, McCroskey & Richmond 2008, p. 130-3)

 Relational schemata (Littlejohn & Foss, p. 199)

 Constructs – constructivism (Jesse Delia 1982)
 Humans construct conceptual categories and ‘ways of

seeing’

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012
7

ConstructIVISM ConstructIONISM

Often used interchangeably and seen by some as the same.
But others cite some distinct differences.

Psychological theory of
k l d

Sociological theory of
k l d

D
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knowledge knowledge

Individual meaning making in
a social context

Humans construct ‘reality’
through social interaction
Social Construction of Reality
(Peter Berger & Thomas Luckmann
1966)

Internal constructs to learn
and understand (categorising)

External world/realities are
socially constructed

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Applied largely to education and
learning – two streams:
Jean Piaget’s constructivist learning
Seymour Papert’s constructionist
learning?

Gender, family, work ethic, etc
are social constructions
Links to phenomenology (interpretation)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Attribution theory

 Why we and others do things
 Heider saw human behaviour attributed to a

range of factors and “perceptual styles”:

D
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range of factors and “perceptual styles”:
 Situational
 Personal effects / influence
 Ability
 Effort
 Desire
 Sentiment (feeling like it)

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( g )
 Belonging
 Obligation
 Permission

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Attribution theory

 We make quick personal judgements on
causes of behaviour:
 “I couldn’t help it” (situational)

D
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I couldn t help it (situational)

 “He/she made me do it” (influence)

 “I felt I had to” (obligation, influence)

 “It seemed to be the thing to do” (obligation)

 “I just wanted to fit in – I went along” (belonging)

 “I can’t do that” (permission)

 “I’m not good at that” (ability)

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 “I really wanted to” (desire)

 “I did my best” (effort, ability)

 Not always conscious or logical
 “I don’t know why I did that.”

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
Attribution theory

 In judging others – he/she …
 Is just plain lazy

 Doesn’t care

D
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Doesn t care

 It’s easy for her/him

 They were just lucky

 In judging communication …
 I’m a good driver

 I can hold my drink

 I’m not overweight – I’m just big-boned

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ot o e e g t just b g bo ed

 I can’t help my weight – it’s my glands

 The journalist is just biased

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Fundamental attribution error

Type of
Situation

Considering
ourselves

Considering
others

D
O

Positive outcome Attribute to
personal qualities

Attribute to
situation /
circumstances

Negative outcome Attribute to
situation/
circumstances

Attribute to
personal qualitities

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
Attribution theory

 Initial judgements (attributed causes) are often
 Illogical

 Biased

D
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 Biased

 Don’t weigh all factors

 Follow schemata

 Hard to dislodge

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Social judgement theory

 How we make judgements about what we hear
and don’t experience personally (Sherif 1961)

 Use reference points something you know to

D
O

 Use reference points, something you know to
be true – Sherif calls them “anchors”
 Trusted sources

 Track record

 Prior experiences

 Are brands ‘anchors’?

 Also ego involvement is key does it affect me

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D  Also ego involvement is key – does it affect me

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Cognitive dissonance

 Cognitive Dissonance Theory (Festinger 1957)
 “The distressing mental state in which people find

themselves doing things which don’t fit with what they

D
O

themselves doing things which don t fit with what they
know, or having opinions that don’t fit with other
opinions they hold”

 A basic need is to avoid dissonance – we strive
for consonance, consistency, congruity

 Communication theories based on this:
 Heider’s Balance Theory (1946)

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y ( )

 Newcomb’s Symmetry Model (1953)

 Osgood’s Congruity Theory (1957)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Cognitive dissonance

 Joseph Klapper (1960) found reinforcement of
existing attitudes the most common outcome of
communication

D
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communication
 Examples of dissonance

 Give up smoking v put on weight

 Post-decision dissonance after ‘close call’ decisions
or major purchases (eg. new house, car, job)

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Dealing with cognitive dissonance

 Humans always seek consonance
 When confronted with dissonance, humans:

Ch ttit d b h i t t h t

D
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 Change attitude or behaviour to match new contrary
information, OR

 Try to ignore new information (flight)

 Interpret new information to support existing attitudes
or behaviour (fight)

 Cognitive dissonance can be a:
 Blockage to communication OR

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D Blockage to communication, OR

 A technique to use (e.g. to jolt others into change)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012
12

Elaboration Likelihood Theory

 Petty and Cacioppo (1986) saw two routes of
information processing
 Central route (active information processing/cognition)

D
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( p g g )
 Peripheral route (passive)

 Central processing
 “the extent to which a person carefully thinks about

issue-relevant information” – i.e. elaborately/in detail

 Peripheral processing
 Simple instinctive thinking based on schemata,

heuristics and other mental shortcuts

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D heuristics and other mental shortcuts

 Elaboration likelihood = the probability that
someone will evaluate and process information
elaborately (thinking deeply about it)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Heuristics – mental shortcuts

 Credibility/authority (e.g. source credibility)
 Liking

Att ti l f i d t

D
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 Attractive people, friends, etc

 Consensus – trust in the majority
 “Everyone’s says … doing … ”

 Habit
 Voting party ticket
 Astrology!

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st o ogy

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

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Heuristic Systematic Theory

 Also a two-route cognitive processing approach
 Systematic analytical consideration, OR

 Heuristic processing relying on heuristics

D
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 Heuristic processing relying on heuristics

 Key heuristics
 Source credibility

 Liking

 Consensus

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC
Elaboration Likelihood Theory
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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

14

Sociopsychology and messages

 Action-assembly theory
 How we organise knowledge to form messages

 Strategy choice models

D
O

 Strategy choice models
 Message design models
 Semantic meaning theory

Part II, Chapter 5
Littlejohn & Foss 2008 (pp. 119-132)

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Sociopsychology and conversations

 Managing uncertainty and anxiety
 Uncertainty reduction theory (Berger et al.)

 Anxiety uncertainty management

D
O

 Anxiety-uncertainty management

 Accommodation and adaption
 Accommodation theory

 Interaction-adaption theory

 Expectancy –violations theory

 Interpersonal deception theory

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Part II, Chapter 6
Littlejohn & Foss 2008 (pp. 149-159)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

15

Information processing

 W. J. McGuire (1984) developed a multi-
stepped model of communication

 Six stages initially

D
O
 Six stages initially

Presentation Attention Comprehension Acceptance Retention Change/Action

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

McGuire’s 13 stages of communication

 Exposure
 Attention
 Liking

D
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 Comprehension
 Cognition
 Acquiring skills/knowledge
 Attitude change
 Storing information (retention)
 Retrieving information
 Deciding to act in accordance with information

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Deciding to act in accordance with information
 Action / behaviour
 Cognitive integration of behaviour
 Encouraging others to behave similarly (McGuire 2001)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

16

Sociopsychological approach

 Framed by both early scientific thinking and
emerging ‘social sciences’
 Modernism late 19th and early 20th century

D
O

 Modernism – late 19th and early 20th century

 Continuation of the Enlightenment project

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57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

Problematising this approach?

 Usefully focuses on human traits,
predispositions, cognitive processes, etc

 Reveals hidden internal factors influencing

D
O

 Reveals hidden internal factors influencing
communication

 But largely ignores:
 The persuasive power of rhetoric through “artful

symbolism”, emotion, credibility, etc
 Language and signs (text and visual)
 Experience (other than briefly looking at how past

experience shapes attitudes)

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C
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N
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D experience shapes attitudes)
 Structural issues – eg. institutions, systems of power
 Broader social and cultural influences

• “Excessive individualism, inattention to macro-social
forces (Craig & Muller 2007, p. 84)

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

17

Problematising this approach

 Early psychology and social psychology
approaches accused of “mechanistic
determinism” – e.g. B. F. Skinner

D
O

g
 Saw the human mind as a machine

 “Like behaviourists, most cognitive
psychologists believe that the fundamental laws
of the physical world determine human
behaviour completely” (Barsalou 1992)
 Rely on ‘scientific’ largely positivist research

 Bargh (1997) updated mechanistic determinism

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D  Bargh (1997) updated mechanistic determinism
saying that social psychology included
situational factors – but still saw ‘automatic’
processes governing human thinking

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

TV commercial – approach?

3/8/2012

18

TV commercial – approach?

References
Balnaves, M. Donald, S. & Shoesmith, B. 2009, Media Theories and

Approaches: A Global Perspective, Palgrave Macmillan, Basingstoke, UK.
Bargh, J. 1997, ‘The automaticity of everyday life’, in R. Wyer (ed.),

Advances in Social Cognition, Lawrence Erlbaum, Mahwah, NJ, pp. 1-61.

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O

Barsalou, L. 1992, Cognitive Psychology: An Overview for Cognitive
Scientists, Lawrence Erlbaum, Hillsdale, NJ.

Chaiken, S. Liberman, A. & Eagly, A. 1989, ‘Heuristic and systematic
information within the beyond the persuasion context’, in J. Uleman & J.
Bargh (eds), Unintended Thought, Guildford Press, New York, pp. 212-
52.

Craig, R. & Muller, H. (eds) 2007, Theorising Communication: Readings
Across Traditions, Sage Publications, Thousand Oaks, CA.

Delia, J. O’Keefe, B. & O’Keefe, D. 1982,’’The constructivist approach to
communication’, in F. Dance (ed.), Human Communication Theory:

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K
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D

communication , in F. Dance (ed.), Human Communication Theory:
Comparative Essays, Harper & Row, New York, pp. 147-91.

Festinger, L. 1957, A Theory of Cognitive Dissonance, Stanford University
Press, Standford, CA.

Heider, F. 1946, xxx
Klapper, J. 1960, The Effects of Mass Communication, Free Press, New

York.

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

3/8/2012

19

References
Littlejohn, S. & Foss, K. 2008, Theories of Human Communciation (9th edn),

Thomson-Wadsworth, Belmont, CA.
Maslow, A. 1943, ‘A theory of human motivation’, Psychological Review

50(4), pp. 370-96.
Maslow A 1954 Motivation and Personality Harper New York

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Maslow, A. 1954, Motivation and Personality, Harper, New York.
McGuire, W. 1984, ‘Attitudes and attitude change’, in G. Lindzey, L. Gardner

& E. Aronson, The Handbook of Social Psychology Vol II, 3rd edn,
Random House, New York.

McGuire, W. 2001. ‘Input and output variables currently promising for
constructing persuasive communications’, in R. Rice & C. Atkin (eds),
Public communication campaigns, 3rd edn, Sage, Thousand Oaks, CA pp.
22-48.

Petty, R. & Cacioppo, J. 1986, Communication and Persuasion: Central and
Peripheral Routes to Attitude Change Springer-Verlag New York

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K
.
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N
G
E
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D Peripheral Routes to Attitude Change, Springer Verlag, New York.
Severin, J. & Tankard, J. 2001, Communication Theories: Origins, Methods,

and Uses in the Mass Media, Addison Wesley Longman, New York.
Wrench, J. McCroskey, J. & Richmond, V. 2008, Human Communication in

Everyday Life, Pearson Education, Boston, MA.

57022 – Foundations of Communication
Professor Jim Macnamara PhD, FPRIA, FAMI, CPM, FAMEC

1

Mai Hansford 2013

!

1

!

the semiotic
landscape!

Mai Hansford 2013! 2!

Two domains of meaning:

!
!

•  the world itself!
!
•  the languages people use to

describe it (their perceptions,
responses and actions)!

Mai Hansford 2013! 3!

We donʼt find meaning, we make it!
!
polysemy (has been the undoing of
structural semiotics)!
!
but . . . generally, we are not entirely
free to make any meaning we want!
!

Why study semiotics?!

“These institutions and processes
[ public communication practices]
are among the most important
large-scale creators and
managers of what can be
analysed as the semiotic
facilitation or obfuscation of
reality.” (Mackey 2011 p. 115)!

Mai Hansford 2013! 4!

“Campaign message designers
are, in effect, creating structures
of meanings within a message,
providing an ideology within the
message to shape desire for the
product” (Moffitt 2011, p. 25)!

Mai Hansford 2013! 5! Mai Hansford 2013! 6!

!
Semiotics/semiology!
!
. . . the life of signs within society!

2

Mai Hansford 2013! 7!

“meaning is based on relationships”! !
! ! (Berger 2000, p. 43)!

!
!

signs are anything that can be made to
“stand for” something else!
!
Semiotic resources: “the actions and
artefacts we use to communicate” !

! ! ! ! (van Leeuwen 2005, p. 3)!

“semiotics provides a set of tools
for identifying the signs of!
any text, or in other words, for
finding the cultural meanings of
one item or several words or
visuals used together” (Moffitt 2011, p.
24)!

Mai Hansford 2013! 8!

Mai Hansford 2013! 9!

Semiotic field:!

zoology!
olfactory signs!
tactile communication!
paralinguistics!
medicine!
kinesics and proxemics!
musical codes!
formalised languages!
written languages!
natural languages!

visual communication!
systems of objects!
plot structures!
text theory!
cultural codes!
aesthetic texts!
mass communication!
rhetoric!
anthropology !
psychoanalysis !
! ! (Eco 1972)!

Mai Hansford 2013! 10!

semiologists look at signs as “things
in themselves” and as “signs” or
indicators of other things/notions!
!
however, these things or notions are
subject to interpretation and debate!!

Mai Hansford 2013! 11!

“. . . semiological analysis
presupposes a thorough
knowledge of the originating
culture and of the particular
genre at issue” !
! ! ! (McQuail 2005, p. 349)!
!

Mai Hansford 2013! 12!

The social nature of
meaning systems: !

•  “share” common codes!
!

•  involve emotional and affective relations!
!

!Polysemy challenges assumption of
necessary correspondence!

!

!we are all readers, producers and
reproducers of signs or semiotic
resources!

!

!Hallʼs distinct processes!

3

Mai Hansford 2013! 13!

Questions that arise:!

1.  What is the text to be
interpreted?!

!isolating a single text for analysis
is problematic!

!

Mai Hansford 2013! 14!

every text is an intertext !
! ! ! !(Kristeva 1966, 1980)!

!
texts – and signs – are encountered in
the context of greater signifying systems!

! ! ! ! (Long & Wall 2009)!

Mai Hansford 2013! 15!

2. !What kinds of things do people
!expect a text to provide or do?!
!Commonly: !

!

•  meaning!
!questions about the political and
!social organisation or

representation of reality!
!

and !
!

•  models for behaviour!

Mai Hansford 2013! 16!

3. !How does a text “produce” the
particular meaning we assume
it has?!

!
!Semiotics examines the process
of meaning-making!

!
!Relative power!

Mai Hansford 2013! 17!

the “how” question . . .!

Semiotics . . . “is a way of
analysing meanings by looking at
the signs . . . which communicate
meaning” ! ! ! (Bignell 2002, p. 1)!
!

Mai Hansford 2013! 18!

Semiotic dimensions:!
Syntactics: grammatical rules!
!
Semantics: aspects of meaning

expressed in a language!
!
Pragmatics: relation of signs to

interpreters!

4

Cobley, P. (ed.) 1996, The communication theory reader,
Routledge, London & New York!

Part I: Signification!
Theories of the sign!
Ferdinand de Saussure The object of linguistics!
Charles Sanders Peirce A guess at the riddle!
!
The sign in use!
Émile Benveniste The nature of the linguistic sign!
V.N. Vološinov Toward a Marxist philosophy of language!
M.A.K. Halliday ʻIntroductionʼ Language as social semiotic: the social
interpretation of language and meaning!
!
Part II: ʻMeaning”: Linguistic and visual!
Linguistic ʻmeaningʼ!
Ferdinand de Saussure Linguistic value!
Steven Cohan & Linda M. Shires Theorizing language!
!
Visual ʻmeaningʼ!
Roland Barthes Denotation and connotation!
Roland Barthes The photographic message!
Umberto Eco How culture conditions the colours we see!
Gunther Kress & Theo van Leeuwen Reading images!

Mai Hansford 2013! 19!

Part III: The sign in post-structuralism!
Signifiers and subjects!
Jacques Lacan The agency of the letter in the unconscious!
Mikkel Borch-Jacobsen Liguisteries!
!
The play of différance!
Jacques Derrida Semiology and grammatology: interview with Julia Kristeva!
Brian Torode Textuality, sexuality, economy!
!
Sign users and speech acts!
Saying and doing!
J.L Austin Performatives and constatives!
John Searle What is a speech act?!
!
Person, process and practice!
Émile Benveniste The nature of pronouns!
Roman Jakobson Shifters and verbal categories!
Gunther Kress Social processes and linguistic change: time and history in
language!
!

Mai Hansford 2013! 20!

Part V: The inscription of the audience in the message!
Cinematic inscription!
Émile Benveniste Relationships of person in the verb!
Nick Browne The spectator-in-the-text: the rhetoric of Stagecoach!
Stephen Heath Narrative space!
!
Bodies, subjects and social context!
M.A.K. Halliday Language as social semiotic!
Alan Luke The body literate: discourse and inscription in early literacy training!
Judith Williamson . . . But I know what I like: the function of ʻartʼ in advertising!
!
Part VI: Readers and reading!
Interpretation, ideation and the reading process!
Stanley Fish Why no oneʼs afraid of Wolfgang Iser!
Wolfgang Iser Talk like whales: a reply to Stanley Fish!
!
The study of readersʼ meanings!
Jerry Palmer The act of reading and the reader!
Janice A. Radway Reading the romance!
Ien Ang Dallas between reality and fiction!
!
!

Mai Hansford 2013! 21!

The diversity of the field!

Mai Hansford 2013! 22!

We could examine. . .
•  Theories of the sign
•  The sign in use
•  Visual and linguistic ‘meaning’
•  The sign in post-structuralism
•  Sign users and speech acts
•  Readers/interpreters of signs and the

process of interpreting
•  The positioning or inscription of the

‘reader’ in the text

Mai Hansford 2013! 23!

Four important
foundational approaches!

1.  de Saussure!

2.  Peirce!

3.  Eco!

4.  Barthes!

Mai Hansford 2013! 24!

Structuralist! Poststructuralist! Postmodernist!
De Saussure! Nietzsche! Lyotard!
Levi-Strauss! Derrida! Baudrillard!
Peirce! Lacan! Gottdeiner!

Foucault!
Barthes!
Eco!
Poster!

Social semiotics! Visual semiotics!

5

Mai Hansford 2013! 25!

1. de Saussure!
Linguist!
!
reconceived linguistics along semiotic
lines!
!
“Language is a system of signs that
express ideas” ! ! !

! ! ! ! (Silverman 1983, p. 4)!
!
!

Mai Hansford 2013! 26!

Saussure predicted that semiotic
principles would be applied to all
aspects of culture!
!

Mai Hansford 2013! 27! Mai Hansford 2013! 28!

Terms!
•  Sign!
!“anything taken by social convention to
represent something else” (McQuail 1987, p. 186)!

!

•  Signifier!
!the physical properties or aspects of a sign
that lead them to be perceived in some way!

!

•  Signified!
!the idea or mental concept conjured up by
our perception of the signifier!

!

•  Signification!
!the relationship between these three
elements in the process of meaning-making!

Mai Hansford 2013! 29!

de Saussure claims relationship
between the signifier and signified
is arbitrary:!
!
that is . . .!
!
we have to be taught the meaning
of signs (like a language)!

Mai Hansford 2013! 30!

Texts generate meanings in
two ways:!

1.  by the order in which events happen
(the syntagmatic structure) !

!and !

2.  by the hidden oppositions found in
the text (the paradigmatic
structure) !

6

Mai Hansford 2013! 31!

2. Charles Peirce!
Philosopher!
!
Two interlocking triads:!
!

1.  Sign-interpretant-object!

2.  Icon-index-symbol!
!

Mai Hansford 2013! 32!

Peirceʼs icon/index/symbol trichotomy!
Sign Icon Index Symbol
Signify by: !Resemblance !Causal !Convention!

! !connection!
!

Examples: !Photos or images !Smoke/fire !Words!
!

!Statues of !Symptom/ !Gestures!
!well-known figures !disease!
! !(red spots/!
! !measles)!

!

!Photo of!
!Rudd!

!

Process: !Can see !Can figure !Must learn!

Mai Hansford 2013! 33! Mai Hansford 2013! 34!

3. Eco!
Eco developed a theory of semiotics from
Peirce !
!
He investigated!

!codes or rules about signification!
!how we produce and reproduce signs!

!
Back and forth between stability in coding
structure and variations in cultural practices!

Elements that go together to create a
system of representation (signs➔codes)!

1. !conditions or objects
in the world!

!

2.  signs !
!

3.  a repertoire of
responses !

!

4.  a set of
correspondence rules

Mai Hansford 2013! 35! Mai Hansford 2013! 36!

Different ways we use signs!
1.  Thereʼs an existing code people

recognise eg. symptoms for an illness !

2.  Use the object itself eg. hold up
empty bottle to show someone you want
another!

3.  Arbitrary signs in combination
eg. language!

4.  New ways to put things together
to create a new “code”
eg. conceptual or symbolic art!

(adapted from Eco, 1972)!

7

Mai Hansford 2013! 37!

“Not only is meaning
cultural, but cultures are

semiotic” !
(Littlejohn 1996, p. 55)!

Mai Hansford 2013! 38!

4. Roland Barthes!
applied semiotics to cultural practices !
!
concerned with the ways signs
worked to reinforce the dominant
values of the culture !
!
ideology!

Mai Hansford 2013! 39!

embeddedness of signs in
cultural practice!
!
!

Mai Hansford 2013! 40!

“second-order” signifying
systems !

Mai Hansford 2013! 41!

Denotation = 

!first order signification 



Connotation = 


!second order signification!

(adapted from Griffin 2003, p. 359)

D
EN

O
T

A
T

IV
E

SY
ST

EM

C
O

N
N

O
T
A
T

IV
E SY

ST
EM

Mai Hansford 2013! 42!

8

Mai Hansford 2013! 43!

“Barthesʼs notion of culture is not
genuinely collective, but riven with
contradictions” (Silverman 1983, p. 30)!
!
myth-making!
!
These contradictions are covered
over and smoothed out by ideology
or myth, which creates the world in
the image of the dominant class!

Mai Hansford 2013! 44!

signs and their place in
hegemonic practices!

Mai Hansford 2013! 45!

Further developments!

•  Social semiotics !
! !eg. Hodge & Kress!

•  Postmodern semiotics !
! !eg. Baudrillard (simulacra)!

•  Visual semiotics !
! !eg. van Leeuwen!

Mai Hansford 2013! 46!

Theoretical movement of the sign:
!

ranging from . . .!
•  denotation to connotation !

•  a specific signified to one that
refers to beyond itself!

•  references that are “indexical” or
“iconic” relationships (Peirce) to
“ideological” or “mythic” (Barthes)!

•  structure to subjectivity!
!

!

Mai Hansford 2013! 47!

Social semiotics!
Perhaps the closest “fit” for us in our
orientation to communication!
!
Advantages:!
•  makes clear the importance of the
reader’s meaning-making processes!
!
•  situates the reader and the text in their
social/cultural contexts!

Mai Hansford 2013! 48!

When you create texts, keep
in mind that . . .!

1.  texts can engender multiple
levels of potential meanings!

!they constitute a semiotic
resource for the “reader”!

9

Mai Hansford 2013! 49!

2.  texts are made meaningful
through a process of audience
signification!

!

Mai Hansford 2013! 50!

3.  “meaning” of the text is an
interaction of textual and extra-
textual factors, including the
readerʼs resources!

!
!“producers of media texts aim to
ensure that polysemia is kept to a
minimum” (Long & Wall 2009, p. 47)!

!

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