Introduction:
This task requires candidates to prepare a program evaluation and review technique (PERT) chart and apply critical path method (CPM) techniques.
Given:
Company A is installing a Web-based customer-feedback system to meet customer needs for quick response when rolling out new products. A new product line is rolling out in 34 weeks and the customer-feedback system must be installed and running in time for the new product launch.
Table 1.1 in the attached worksheet “PERT/CPM Tables” shows three estimates of the time it will take Company A to complete each of the activities and project tasks in the customer-feedback system project (optimistic, probable, pessimistic).
Company B is installing a similar feedback system to accompany a new product line and originally had the same time line as Company A. Company B just announced that its new product line is ahead of schedule and will be launched in 30 weeks instead of the initially projected 34 weeks. Because the Web-based customer feedback system must be installed and running in time for the revised date of the product launch, something must be done to shorten implementation time required for the customer-feedback system project. Refer to Table 1.2 in the attached worksheet “PERT/CPM Tables” that lists the expected time it will take to complete the activities if shortened as much as possible (crash time), the cost to complete the activity using normal resources (normal cost), and the cost of completing the activity on an accelerated basis (crash cost).
Task:
A. Use the estimates for Company A in Table 1.1 to do each of the following:
1. Determine the expected completion time for each of the ten project activities, showing all your work.
a. Determine the variance for each project activity, showing all your work.
2. Prepare a PERT chart (network diagram) to identify the critical path for project completion.
Note: If you don’t have software to build a PERT chart, use text boxes with lines or arrows in a word processing program.
3. Determine each of the following, showing all of your work or reasoning:
a. Expected duration of the entire project
b. Slack for project task A
c. Slack for project task H
d. The week project task F is scheduled to start
e. The week project task I is scheduled to finish
4. Determine the probability of completing this project in time for the product launch in 34 weeks, showing all your work.
B. Assume that Company B has the same expected completion times for project activities as Company A. Use your results from part A1 and the data in Table 1.2 to determine the following, showing all your work:
1. Maximum reduction in time
2. Crash cost per week
C. Identify the following by using your results from part B:
1. Activities to be crashed in order to complete the project within 30 weeks
2. Number of weeks each of these activities should be crashed to meet the deadline with the lowest possible increase in cost
3. Additional crashing cost of the activities identified in part C1.
>Table 1.1
RT/ PM nalysis
etail Table 1.1
(weeks)
START B 8 10 F 4 6 11 8 10 G 3 6 12 2 3 START $ 24,000 $ 28,000 $ 36,000 END TaskStream
https://w. /RubricWizard/RubricPrintViewWithSession/PrintView?encLegacyRubricId=affxc0hdf1hwhj&platform=LAT[1/8/2013 7:19:22 AM]
Note You may wish to change your printer settings to “landscape” mode if you have a rubric with many levels. Send to QAT1 – 309.3.2-01-06
Levels
Criteria
Unacceptable Needs Meets Exemplary Score/Level
Articulation of There is no The articulation The articulation The articulation of
Accuracy of Mechanics The work includes The work The work The work includes A1. Expected The candidate The candidate Not applicable. The candidate A1a. Variance The candidate The candidate Not applicable. The candidate A2. PERT Chart The candidate does Not applicable. Not applicable. The candidate A3a. Expected The candidate does reasoning.
The candidate Not applicable. The candidate A3b. Slack for Project The candidate does The candidate Not applicable. The candidate Export to Word http://www.taskstream.com/ javascript:print(); javascript:print(); https://w.taskstream.com/RubricWizard/RubricPrintViewWithSession/PrintView?encLegacyRubricId=affxc0hdf1hwhj&platform=LAT&mode=Default&isFakePrint=False&isAnon=False&downloadType=Word https://w.taskstream.com/RubricWizard/RubricPrintViewWithSession/PrintView?encLegacyRubricId=affxc0hdf1hwhj&platform=LAT&mode=Default&isFakePrint=False&isAnon=False&downloadType=Word TaskStream A3c. Slack for Project The candidate does The candidate Not applicable. The candidate A3d. Scheduled Start The candidate does The candidate Not applicable. The candidate A3e. Scheduled Finish The candidate does The candidate Not applicable. The candidate A4. Probability of The candidate does The candidate Not applicable. The candidate B1. Maximum Time The candidate does The candidate Not applicable. The candidate B2. Crash Cost Per The candidate does The candidate Not applicable. The candidate C1. Activities to Be The candidate does Not applicable. Not applicable. The candidate C2. Number of Weeks The candidate does Not applicable. Not applicable. The candidate TaskStream to Crash not correctly correctly identifies C3. Additional The candidate does Not applicable. Not applicable. The candidate D. Sources If the candidate If the candidate If the candidate If the candidate Overall Holistic Unacceptable Needs Revision Meets Standard Exemplary
2
P
E
C
A
Task
D
Task
Preceding Activity
Optimistic Time to Complete
(weeks)Probable Time to Complete
(weeks)Pessimistic Time to Complete
(weeks)
Expected Time to Complete
Variance
(weeks)
START
A START 2
3
4
B
5
6
13
C A 3 4
8
D B
10
11
15
E C 4 5 6
F
12
G
H
D,E
18
I
J
H,I
7
END
Table 1.2
PERT/CPM Analysis
Task Detail Table 1.2
Task Expected Time to Complete
Normal Cost
Crash
CostMaximum Reduction in Time
Crash Cost per week
Normal (weeks)
Crash
(weeks) A 2
$ 8,400
$ 11,200
B 5
$ 28,000
$ 40,000
C 3
$ 18,000
$ 24,000
D 7
$ 36,800
$ 44,800
E 3
$ 14,000
$ 16,800
F 6
$ 20,000
G 5
$ 18,200
H 8
$ 44,000
$ 64,000
I
4.5
$ 26,000
$ 36,000
J 3
$ 21,000
Printer Now
Revision
Standard
Response (clarity,
organization, word
usage, ease of
understandability)
evidence of
response to the
prompts.
of the response
is weak.
of the response
is adequate.
the response is
skillful.
(grammar,
punctuation, spelling)
several major errors
that disrupt the
meaning or flow of
the response.
includes a few
major errors
and/or many
minor errors that
interfere with the
clarity of the
response.
includes a few
minor errors but
no readily
detectable major
errors.
no readily
detectable major
or minor errors.
Completion Time
correctly determines
the expected
completion time,
showing all work,
for 0-7 project
activities.
correctly
determines the
expected
completion time,
showing all work,
for 8-9 project
activities.
correctly
determines the
expected
completion time,
showing all work,
for 10 project
activities.
correctly determines
the variance,
showing all work,
for 0-7 project
activities.
correctly
determines the
variance,
showing all work,
for 8-9 project
activities.
correctly
determines the
variance, showing
all work, for 10
project activities.
not prepare a PERT
chart that correctly
identifies the critical
path for project
completion.
prepares a PERT
chart that
correctly identifies
the critical path
for project
completion.
Duration
not correctly
determine the
expected duration
of the entire project
or does not show all
work or
does not
correctly
determine the
expected
duration of the
entire project but
shows all work or
reasoning.
correctly
determines the
expected duration
of the entire
project and shows
all work or
reasoning.
Task A
not correctly
determine the slack
for project task A or
does not show all
work or reasoning.
does not
correctly
determine the
slack for project
task A but shows
all work or
correctly
determines the
slack for project
task A and shows
all work or
reasoning.
https://w.taskstream.com/RubricWizard/RubricPrintViewWithSession/PrintView?encLegacyRubricId=affxc0hdf1hwhj&platform=LAT[1/8/2013 7:19:22 AM]
reasoning.
Task H
not correctly
determine the slack
for project task H or
does not show all
work or reasoning.
does not
correctly
determine the
slack for project
task H but shows
all work or
reasoning.
correctly
determines the
slack for project
task H and shows
all work or
reasoning.
for Project Task F
not correctly
determine the week
project task F is
scheduled to start
or does not show all
work or reasoning.
does not
correctly
determine the
week project
task F is
scheduled to
start but shows
all work or
reasoning.
correctly
determines the
week project task
F is scheduled to
start and shows
all work or
reasoning.
for Project Task I
not correctly
determine the week
project task I is
scheduled to finish
or does not show all
work or reasoning.
does not
correctly
determine the
week project
task I is
scheduled to
finish but shows
all work or
reasoning.
correctly
determines the
week project task
I is scheduled to
finish and shows
all work or
reasoning.
Completing on Time
not correctly
determine the
probability of
completing this
project in time for
the product launch
in 34 weeks or does
not show all work.
does not
correctly
determine the
probability of
completing this
project in time
for the product
launch in 34
weeks but shows
all work.
correctly
determines the
probability of
completing this
project in time for
the product launch
in 34 weeks and
shows all work.
Reduction
not correctly
determine the
maximum reduction
in time or does not
show all work.
does not
correctly
determine the
maximum
reduction in time
but shows all
work.
correctly
determines the
maximum
reduction in time
and shows all
work.
Week
not correctly
determine the crash
cost per week or
does not show all
work.
does not
correctly
determine the
crash cost per
week but shows
all work.
correctly
determines the
crash cost per
week and shows
all work.
Crashed
not correctly
identify activities to
be crashed in order
to complete the
project within 30
weeks.
correctly identifies
activities to be
crashed in order
to complete the
project within 30
weeks.
https://w.taskstream.com/RubricWizard/RubricPrintViewWithSession/PrintView?encLegacyRubricId=affxc0hdf1hwhj&platform=LAT[1/8/2013 7:19:22 AM]
identify the number
of weeks identified
activities from part
C1 should be
crashed to meet the
deadline with the
lowest possible
increase in cost.
the number of
weeks identified
activities from
part C1 should be
crashed to meet
the deadline with
the lowest
possible increase
in cost.
Crashing Cost
not correctly
identify the
additional crashing
cost of the activities
identified in part C1.
correctly identifies
the additional
crashing cost of
the activities
identified in part
C1.
uses sources, the
candidate does not
provide in-text
citations and/or
references for each
source used.
uses sources, the
candidate
provides
appropriate in-
text citations
and/or
references with
major deviations
from APA style.
uses sources, the
candidate
provides
appropriate in-
text citations
and/or
references with
minor deviations
from APA style.
uses sources, the
candidate
provides
appropriate in-
text citations
and/or references
with no readily
detectable
deviations from
APA style, OR the
candidate does
not use sources.
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