Psychology

Organization psych. hw

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due tomorrow morning. 

plz follow instructions attached.

4

4

4

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Maximum Points

Defined the “quality management principle.”

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4

Defined and described the 8 quality management principles.

Related quality standards to quality assurance as defined by ISO 9001 and gave examples of their application.

Identified at least two examples of business performance indicators and their significance.

Justified ideas and responded by using appropriate examples and references from texts, web sites and other references. All references should be cited using proper APA citation format.

Used appropriate vocabulary, proper sentence structure, and grammar

Go to

http://www.kristerforsberg.com/qmp

and read the Quality Management Principle material provided there.

· How is the “quality management principle” defined?

· Briefly identify and describe the 8 quality management principles and give examples of their application to Quality Assurance as defined by ISO 9001.

· Identify some examples of business performance indicators and their significance.

Provide explanations, references to readings, lectures, and outside references in your answers.

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