Project Management

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chapter 12

3. For the next few days, observe the body language of the people with whom

you communicate. Describe some of the positive and negative things they do.

4. Discuss why it is important to be sensitive to the diverse composition of a

project team, especially with regard to communication.

Chapter 10 The Project Manager 345

2. What are some essential skills for an effective project manager? How can

these skills be developed?

4. Describe how being rewarded or not being rewarded has changed how you

worked on a project. Were there other rewards that would have been more

appropriate for you or your team members?

Chapter 9

1. Discuss what needs to be done as part of closing a project. Why are these

activities important?

3. What are some ways you can obtain feedback from a customer after a project

has been completed? How would you use this information?

Chapter 8 293

1. Describe what needs to be done to manage risk on a project. When should

this be done? How can a risk assessment matrix help in this process?

2. From your experience working on projects, list and categorize three risks.

Was the response plan for those projects adequate to mitigate these risks?

How would you respond to these risks now?

3. What risks for a project have the highest priority? Does the priority for a risk

change as the project progresses?

4. How does project risk change as a project progresses? What changes are

made to the risk assessment matrix as the changes occur?

Chapter 11

1. Discuss the stages of team development. Address the process, problems, and

level of productivity of each.

2. What are the benefits of a project kickoff meeting? From your project expe-

rience, describe how the project kickoff meeting for one project could have

been improved.

3. What are some characteristics associated with effective project teams? Can

the same be said for an effective couple, orchestra, or professional sports

team? Why or why not?

Chapter 7

1. Describe why it is necessary to develop a baseline budget for a project.

2. List and describe items that should be included when estimating activity costs.

3. What does the term contingencies mean? Should contingency costs be

included in a project proposal? Explain your answer.

4. What is the problem with making cost estimates too conservative or too

aggressive?

5. Describe the project budgeting process.

Chapter 6

1. Give at least 10 examples of resources.

2. Think about a project that you are currently working on or have worked on.
List all of the resources used in this project.
3. Discuss why resources need to be considered when developing a schedule.
Chapter 5

1. Why does the scheduling function depend on the planning function? Which
one must be done first? Why?
2. Describe what an activity estimated duration is. How is it determined?
Chapter 4

1. What is meant by planning a project? What does this encompass? Who
should be involved in planning the work?
2. What is meant by the term project objective? What might happen if a project
objective is not clearly written? Give three examples of clearly written project
objectives.
3. Describe a project scope document. Why is it important to clearly define the
project scope?
4. What is a work breakdown structure? What is a responsibility assignment
matrix? How are they related?
Chapter 3

2. Describe what is meant by pre-RFP/proposal marketing. Why should con-
tractors do it?
4. Define proposal and describe the purpose of a proposal. In addition, list the
three major sections of a proposal and the purpose and elements of each.
6. Should a contractor try to contact a customer after a proposal has been sub-
mitted? Why or why not?
10. Give examples of some miscellaneous provisions that might be found in a
contract.
Chapter 2

6. Give examples of situations in which a business might develop a request for
proposal.
7. Give examples of situations in which an individual might develop a request
for proposal.
8. Why is it important for a business to try to quantify the expected benefits of
implementing a solution to a problem?
9. What should be contained in a statement of work?
10. What is meant by customer requirements? Why must they be precise?
Chapter 1

1. Define project.
2. Define the term project objective, and give some examples.
3. List some examples of resources that are used on a project.
4. What role does a customer have during the project life cycle? Why is it
important to satisfy the customer?
5. What aspects of a project might involve some degree of uncertainty? Why?