Week, TCOs, and TopicsReadings and Class PreparationActivities and AssignmentsWeek 1 TCOs 2 & 3Introducing Business Process Outsourcing into Project ManagementChapter 1: OverviewChapter 2: Planning Stage, Sections 2.1 – 2.3Graded Discussion TopicsWeek 2 TCOs 1 & 4Outsourcing StrategiesChapter 5: Business Process Outsourcing ContractYou Decide Graded Discussion TopicsQuizWeek 3 TCOs 6 & 7Procurement PlanningChapter 2: Planning Stage, Section 2.4Appendix 2.4 Request for InformationAppendix 2.5 Request for ProposalAppendix 5.1 Checklist: Key Issues in BPO Agreements (General)Case Study 1 – DueGraded Discussion TopicsWeek 4 TCOs 5 & 8Selecting the SupplierChapter 3: Selecting the VendorChapter 4: Negotiations: Strategy and ProcessGraded Discussion TopicsMidtermWeek 5 TCOs 5 & 6Understanding the External Factors Affecting a ContractChapter 7: Human ResourcesChapter 9: International ConsiderationsCase Study 2 – DueGraded Discussion TopicsWeek 6 TCOs 8 & 9Managing the Performance of the SupplierChapter 6: Measuring PerformanceChapter 12: Postnegotiation ActivitiesGraded Discussion TopicsWeek 7 TCOs 9 & 10Contract Close-OutChapter 13: Renegotiation and TerminationCase Study 3 – DueGraded Discussion TopicsWeek 8 All TCOsFinal Exam