phone interview

1.   
What steps would you need to take in order to appear successfully prepared for a phone interview? (Explain in detail). Your response should be at least 200 words in length and list references  
 2.      
In addition to promotions and terminations, there are several other methods of moving within and outside of a company. What are three examples of a change in employment status that could potentially be experienced by an employee? Your response should be at least 200 words in length and least references
 professionalism in the workplace class
 

each question should be at least 200 words and references.