Assignment 2: LASA 1
The Value of a Quality Assurance Department
Incrisis hospital has been concerned with the increased number of calls from patients regarding their quality of care from a variety of departments, including its emergency room, and its surgery, oncology, and X-ray/lab departments.
Incrisis is a 100-bed acute facility and was established in
200
6. The human resource department hired you as a consultant to review the quality of care issue and make a recommendation on creating a quality assurance department.
Develop a 10- to 15-slide PowerPoint presentation to provide to the board of directors.
The presentation should cover the following topics:
- The link between cost and quality in healthcare. Cite at least two studies conducted in the past five years supporting your response.
- The role health insurance plays in cost, quality, and healthcare consumer expectations.
- The various customers (e.g., patients, families, providers, insurance companies) and the healthcare quality from their perspective.
- At least three current business initiatives driving healthcare quality.
- The role that national policy plays on the quality of healthcare.
- A clear explanation of why the quality assurance department should be created.
Submit the PowerPoint presentation to the M3: Assignment 2 Dropbox by Wednesday, October 23, 2013.
Assignment 2 Grading Criteria |
Maximum Points |
Discussed the link between cost and quality in healthcare and cited two studies. |
|
Described the role health insurance plays in cost, quality, and healthcare consumer expectations. |
|
Identified the customers and defined healthcare quality from their perspective. |
|
Identified three business initiatives driving healthcare quality. |
|
Articulated the impact of national policy on the quality of healthcare. |
|
Demonstrated an understanding of the principles and practices of healthcare quality by making a recommendation to create a quality assurance department. |
|
Style (4 points): Tone, audience, and word choice Organization (12 points): Introduction, transitions, and conclusion Usage and Mechanics (12 points): Grammar, spelling, and sentence structure APA Elements (16 points): In-text citations and references, paraphrasing, and appropriate use of quotations and other elements of style |
|
Total: |
Assignment 2: LASA 1
The Value of a Quality Assurance Department
Incrisis hospital has been concerned with the increased number of calls from patients regarding their quality of care from a variety of departments, including its emergency room, and its surgery, oncology, and X-ray/lab departments.
Incrisis is a 100-bed acute facility and was established in 2006. The human resource department hired you as a consultant to review the quality of care issue and make a recommendation on creating a quality assurance department.
Develop a 10- to 15-slide PowerPoint presentation to provide to the board of directors.
The presentation should cover the following topics:
· The link between cost and quality in healthcare. Cite at least two studies conducted in the past five years supporting your response.
· The role health insurance plays in cost, quality, and healthcare consumer expectations.
· The various customers (e.g., patients, families, providers, insurance companies) and the healthcare quality from their perspective.
· At least three current business initiatives driving healthcare quality.
· The role that national policy plays on the quality of healthcare.
· A clear explanation of why the quality assurance department should be created.
Submit the PowerPoint presentation to the M3: Assignment 2 Dropbox by Wednesday, October 23, 2013.
Assignment 2 Grading Criteria |
Maximum Points |
|||
Discussed the link between cost and quality in healthcare and cited two studies. |
28 |
|||
Described the role health insurance plays in cost, quality, and healthcare consumer expectations. |
24 |
|||
Identified the customers and defined healthcare quality from their perspective. |
32 |
|||
Identified three business initiatives driving healthcare quality. |
||||
Articulated the impact of national policy on the quality of healthcare. |
||||
Demonstrated an understanding of the principles and practices of healthcare quality by making a recommendation to create a quality assurance department. |
||||
Style (4 points): Tone, audience, and word choice |
44 |
|||
Total: |
200 |