Operation management

I have some operation management questions that I need the answer by 6:45 CST

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QUESTION

1

1.

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Five samples of size

4

were taken from a process.  The ranges for each of the five samples were 1.

7

5

,

2

.42, 2.

75

, 2.

0

4, and 2.

8

0, respectively. The values of the sample average for each sample were 1

9

.5,

20

.

3

,

18

.4, 20.1, and 18.9, respectively.

W

hat can you tell management from this analysis?

A

nswer

B

oth process variability and process average are in control

The process variability is out of control, and we cannot make a statement about the process average.

The process variability is out of control, but the process average is in control.

The process variability and the process average are out of control.

We cannot tell if the process variability or the process average is out of control.

5 points  

 

QUESTION 2

1.  

A milling operation has historically produced an average thickness of 0.005 inch with an average range of 0.000

15

inch.

C

urrently, the first three items from each batch of 20 are inspected.  What is the value of the LCLx?

Answer

Less than or equal to 0.00

10

0

Greater than 0.00

100

but less than or equal to 0.00299

Greater than 0.00299 but less than or equal to 0.00479

Greater than 0.00479

5 points   

QUESTION 3

1.  

Historically, the average diameter of the holes drilled has been 0.34 cm and the average range has been 0.

14

cm. Assuming samples of size 7 will be taken.  What is the value of the LCLR?

Answer

Less than or equal to 0.010

Greater than 0.010 but less than or equal to 0.020

Greater than 0.020 but less than or equal to 0.0

30

Greater than 0.030

5 points   

QUESTION 4

1.  

Historically, the average diameter of the holes drilled has been 0.34 cm and the average range has been 0.14 cm. Assuming samples of size 7 will be taken.  What is the value of the UCLx?

Answer

Less than or equal to 0.0898

Greater than 0.0899 but less than or equal to 0.

12

42

Greater than 0.0.1243 but less than or equal to 0.2478

Greater than 0.2479 but less than or equal to 0.42

6

4

Greater than 0.4264

5 points   

QUESTION 8

1.  

A metal-cutting operation consistently averages

19

.8 with a standard deviation of 0.4. The design engineers have established an upper specification limit of 20 and a lower specification limit of 17. Which statement concerning this process is TRUE?

Answer

The process capability ratio is 1.46

The process capability index is 1.33

The process is in control

None of these is true

5 points   

QUESTION 9

1.  

ABC Service center is capable of handling 1,000 requests per day when it runs for one 8 hour shift.

D

ue to recent regulations and employee training this center has handled an average of 632 requests per day for the past 4 months. What is the utilization of the system?

Answer

632 requests/day

1,000 requests/day

158.2%

63.2%

None of the above

5 points   

QUESTION 10

1.  

1. ABC Manufacturing Company is producing two types of products:

X

and

Y

. The annual demand forecasts, batch size, and time standards follow:

   

Product

X

Product Y

Demand forecast (units/yr)

2,000

3,000

Batch size (units/batch)

30 15

Processing time (hr/unit)

3.6

4.2

Setup time (hr/batch)

8 12

 

Both products are produced on the same machine, called JTM-Flex.  The company works 2

50

days per year and operates two shifts, each covering 8 hours. If a 15 percent capacity cushion is maintained, how many JTM-Flex machines are required?

Answer

8

5
6
7
9

5 points   

QUESTION

11

1.  

A company makes four products that have the following characteristics: 

15

30

15

50

30

75

Product

Selling price

Materials

Labor

A 50 10
B 75
C 100
D

150

40

The processing requirements for each product on each of the four machines are shown in the table. 

A

B

C

D

7

15

8

5

6

5

8

11

7

9

Processing time (minutes/unit)

Work Center

W 2 4
X 11
Y 3 14

Z

0

 Work centers W, X, Y, and Z are available for 40 hours per week and have no setup time when switching between products. Market demand for each product is 80 units per week.

What is the bottleneck workstation?

Answer

W

X

Y

Z

There is no bottleneck in this schedule

5 points   

QUESTION 12

1.  
A company makes four products that have the following characteristics: 

Product

Selling price

Materials

Labor

A

50

10

15

B

75

30

15

C

100

50

30

D

150

75

40

The processing requirements for each product on each of the four machines are shown in the table. 

Processing time (minutes/unit)

Work Center

A

B

C

D

W

7

2

4

15

X

8

11

5

6

Y

3

5

14

8

Z

11

0

7

9

 Work centers W, X, Y, and Z are available for 40 hours per week and have no setup time when switching between products. Market demand for each product is 80 units per week.

Using bottleneck method (maximizing the contribution margin per minute at the bottleneck for each product) in what sequence should products be scheduled for production?

Answer

A, B, C, D

A, B, D, C

D, C, B, A

C, D, A, B

B, A, D, C

5 points   

QUESTION 13

1.  

Customers arrive every three minutes governed by a Poisson distribution. A single server is capable of handling 30 customers per hour and this service time is exponentially distributed. What is the likelihood that the server is not busy at any given time?

Answer

less than or equal to 0.1

greater than 0.1 but less than or equal to 0.15

greater than 0.15 but less than or equal to 0.25

greater than 0.25 but less than or equal to 0.32

Greater than 0.32

5 points   

QUESTION 14

1.  

Customers arrive every three minutes governed by a Poisson distribution. A single server is capable of handling 30 customers per hour and this service time is exponentially distributed. What is the likelihood that more than 4 customers are in the system?

Answer

greater than 0.1 but less than or equal to 0.15

greater than 0.15 but less than or equal to 0.25

greater than 0.25 but less than or equal to 0.32

Greater than 0.32

less than or equal to .1

5 points   

QUESTION 15

1.  

A trucking company has 5 trucks that each requires service at an average rate of once every 40 hours, according to an exponential distribution. The firm has a mechanic who needs 5 hours to complete the average job with exponential service times. What is the probability that there will be no trucks in the system?

Answer

less than or equal to 0.50

greater than 0.50 but less than or equal to 0.60

greater than 0.60 but less than or equal to 0.70

greater than 0.70

5 points   

QUESTION

16

1.  

A trucking company has 5 trucks that each requires service at an average rate of once every 40 hours, according to an exponential distribution. The firm has a mechanic who needs 5 hours to complete the average job with exponential service times. What is the average utilization of the mechanic?

Answer

less than or equal to 50 percent

greater than 50 percent but less than or equal to 60 percen

greater than 60 percent but less than or equal to 70 percent

greater than 70 percent

5 points   

QUESTION 17

1.  

A trucking company has 5 trucks that each requires service at an average rate of once every 40 hours, according to an exponential distribution. The firm has a mechanic who needs 5 hours to complete the average job with exponential service times. What is the average number of trucks waiting for service?

Answer

fewer than or equal to 0.15

greater than 0.15 but fewer than or equal to 0.20

greater than 0.20 but fewer than or equal to 0.30

greater than 0.30

5 points   

QUESTION 18

1.  

Solve this linear programming problem.  What is the optimal value of the objective function?

 

Maximize $3x + $5y

subject to:

8x + 14y <= 94

9x + 12y <= 90

Answer

Less than or equal to 30

Greater than 30 but Less than or equal to 40

Greater than 40 but Less than or equal to 50

Greater than 5

0 but Less than or equal to 60

Greater than 60

5 points   

QUESTION 19

1.  

1. Solve this linear programming problem.  What is the shadow price (dual value) for the first constraint?

 Maximize $3x + $5y

subject to:
8x + 14y <= 94 9x + 12y <= 90 Answer

Less than or equal to 0.5

Greater than 0.5 but Less than or equal to 1

Greater than 1 but Less than or equal to 2 

Greater than 2 but Less than or equal to 5

Greater than 5

QUESTION 20

1.  

ABC Logistics Inc. has four warehouses (A, B, C, and D) that require monthly shipments of 300, 350, 500, and 550 units per month, respectively. Its three plants (1, 2, and 3) have monthly capacities of 600, 450, and 650, respectively.

Plant

capacities, warehouse needs and shipping costs (in $) are shown in the following table. For example, the shipping cost from Plant 1 to

Warehouse

A is $15 per unit.

 

A

B

C

D

15

9

12

2

15

3

14

18

19

11

Warehouse
Plant
1 16
18 19 20

What is the optimal shipping cost?

Answer

Less than or equal to $10,000 

Greater than $10,000 but Less than or equal to $15,000

Greater than $15,000 but Less than or equal to $20,000 

Greater than $20,000 but Less than or equal to $25,000

Greater than $25,000

5 points   

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