New Ways to use Web-based Applications

New Ways to use Web-based ApplicationsAs technology grows, so does its uses. Companies are finding ways to let their employees manage various parts of their job without needing a full-time employee. One way this is done is with web-based self-service applications.Discuss new ways for employees to use Web-based self-service applications in their companies that will help save time and money. Describe not only the applications and how they work, but how they can save the company money and time. Be sure to include disadvantages to the process from the point of view of the employee.

There are no minimum or maximum word count for this.  Need this to be in APA format with in-text citations.  Only academic references and no wiki websites, please.