MGMT 317 Organizational Behavior quiz

Question 1

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__________ goals reflect the intended contributions of an organization to the broader society.

   

  Question 2

  Organizations that rely heavily on __________ may expect the following tendencies to emerge over time: an emphasis on quality from a technical standpoint, rigidity to change, and difficulty in coordinating the actions of different functional areas.     Question 3 Output goals are concerned with conditions within the organization that are expected to increase its survival potential.    Question 4 By claiming to provide specific types of __________, an organization can make legitimate claims over resources, individuals, markets, and products.  Question 5 Define strategy, societal goals, output goals, and systems goals. How is strategy linked to societal, output, and systems goals? Question 6  A typical __________ shows the various positions, the position holders, and the lines of authority that link them together. Question 7  Examples of __________ include growth, productivity, stability, harmony, flexibility, prestige, and human resource maintenance.Answer [removed] output goals[removed] input goals[removed] performance goals[removed] systems goals[removed] statutory goals  Question 8  __________ is often referred to as the process of departmentation Question 9  W. Edwards Deming s 14 points for implementing total quality management include all of the following EXCEPT:Answer [removed] learn a new philosophy of quality to improve every system.[removed] impose financial controls on production.[removed] institute modern on-the-job training.[removed] improve supervision to develop inspired leaders.[removed] drive out fear and instill learning. Question 10  Narrower spans of control are expected when __________.Answer [removed] tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call for team effort[removed] tasks are straightforward, when subordinates are experienced, or when tasks call primarily for individual effort[removed] tasks are straightforward, when subordinates are inexperienced or poorly trained, or when tasks call for team effort[removed] tasks are complex, when subordinates are experienced, and when tasks call for team effort[removed] tasks are complex, when subordinates are inexperienced or poorly trained, or when tasks call primarily for individual effort     

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