ISM 644 UArizona Global Campus Revolutionary App Scenario Policies and Protocol Plan

Securing Ownership of the Software

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Based on the information provided in the scenario, explain a minimum of three methods that would allow you to secure the ownership of the software developed. Provide a rationale for each method, supporting your statements with evidence from your sources.

Review the three methods and create a new policy that includes and explains only those methods necessary to secure the software ownership for your company at this time. Be sure to review the scenario prior to creating your policy.

Trade Secrets and Non-Disclosure

Analyze the ethical and legal implications of hiring external engineers to develop the app and explain any necessary steps that should be taken to address the potential problems associated with outside development.

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Provide a rationale for each necessary step suggested, supporting your statements with evidence from your sources.

Review your suggested steps and develop a new policy related to contracted, outside talent in development roles.

Customer Data Collection and Protection

Evaluate the plan for personal and financial customer data collection and storage. Apply pertinent regulations, laws, and compliance guidelines regarding these types of customer data and explain any special considerations that would need to be implemented. Support your statements with evidence from your sources. Based on the considerations explained, create a new general protocol related to the legal issues of the collection and storage of customer data. This general protocol should address relevant issues of an Information System Professional’s Duty of Care.

Internal Financial Data Structuring and Compliance

Explain how the company’s internal financial information must be structured in order to be compliant with the Sarbanes-Oxley Act. Describe any potential implications associated with non-compliance with the Act. Support your statements with evidence from your sources.

Based on these issues, create a general protocol that will address any potential problems and keep the company in compliance.

Ethical and Legal Considerations for Usage of Customer Data

Analyze the stipulation in the organization’s EULA agreement regarding usage of customer data. Consider the proposal to sell customer data. Evaluate the ethical and legal issues pertaining to this usage of the data. Explain whether or not this type of proposal is permissible from an ethical and legal standpoint. Your explanation must include a minimum of four legal and ethical issues related to the proposal in the scenario. Support your statements with evidence from your sources.

The Policies and Protocol Plan

ISM644 Revolutionary App Scenario
You are part of a close group of friends and colleagues that have secured funding to create a business that
will develop an amazing and revolutionary app that will be used on smartphones. This circle of friends
makes you the Chief Information Officer (CIO) of the business.
The software for the app has not yet been written and the company has asked you to hire external
software engineers to actually create the app. When the app is fully developed, it will represent new and
innovative technology not previously seen on the market.
The business model of the app generates revenue through two streams: 1) Initial purchase of the app, and
2) Monthly fees that are automatically charged to each customer’s credit card. The business will keep the
billing address, credit card information, and banking information of each customer in the corporate
database. When customers purchase the app, they agree to an End User License Agreement (EULA). The
EULA stipulates that all personal and financial customer information shared through the app with the
company will not be sold without the customer’s consent.
Development of this app has generated a lot of publicity that has already created a pool of expected
customers. As a result, the company plans to become a publically-traded corporation on the New York
Stock Exchange (NYSE) before next year.
One of your friends is a co-owner of this business and part-owner of a separate marketing company. She
thinks the database of the app’s customers and their personal information could greatly help her
marketing company. Since you are the CIO and have access to the customer information database, she
offers you the following proposition: she will give you cash, off both companies accounting records, for
each batch of personal information of 1,000 customers that have bought the app.

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