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Great post regarding inconsistent appointment reminders. It can have a significant effect on patient outcomes due to complications from ineffective management of chronic diseases, leading to remission and delaying a client’s recovery. Addressing this concern can reduce unplanned hospital readmission and decrease hospital costs. Implementing an artificial intelligence system such as a Veradigm Predictive Scheduler, an AI-powered appointment scheduling system, can optimize appointment booking and maximize operational efficiency. This metric is helpful as it measures care transitions and the overall management of patient appointments, which allows patients to have fewer hospital readmissions and enhances the quality of care.