Healthcare administrator office manager job interview

  Healthcare Administrator manage for a   Medical Office Manager role at Georgia Plastic & Recon Surgery 

Interview questions:

1. Please tell us a little bit about your background and experience.
2. Please tell us why you are interested in this position and how you can make a difference.
3. Please tell us about a past accomplishment that you are especially proud of and why.
4. Please describe a difficult situation you encountered in a previous job and how you resolved it.

I will download my resume for you to give you my career background and experience.

Eno Adeoti

(678)-267-6386

Email: enookpo83@gmail.com

Objective: Looking for the greatest opportunity to work as Medical Assistant/Health Care Administration for a reputed company.

ACADEMIC QUALIFICATIONS:

Kaplan University (B.S. Healthcare Administration) – May 9th, 2017 (Graduated)

University of South Alabama (Nursing) – January 2015 -May 2016

Georgia Perimeter College (Medical Assistant certification), and pre- nursing– August 2010 – Dec. 2014.

President lists with a GPA of 4.0.

Work Experience:

Medical payment poster/biller at True bridge Inc. (Mobile, AL) – April 2016-August 2016

Duties Summary

• Prepare and process credit packets for prospective customer accounts

• Reviewing A/R and correct any posting errors

• Make collection calls to customers

• Prepare small claims paperwork on over-due customers

• Researches cash receipts, coding and posting of receipts

• Researches and applies unallocated cash

• Oversees client accounts, bad debt, write-offs, rejects and payments claims

• Review insurance payments to verify claims are reimbursing according to the insurance contracted fee schedules.

• Research and resolve unidentified payment and over-payments; complete patient and insurance refunds requests

• Posts all zero paid EOBs (deductibles) to billing system

• Research and resolve insurance billing issues

• Resubmit services not considered by the insurance company

• Keep management informed of billing/payor issues

• Contact insurance companies regarding outstanding balances; assist with A/R reconciliation as needed

Medical Assistant/administrator at Atlanta Family Physicians (Decatur, GA) – Jul 2011- May 2014

Responsible for performing administrative and clinical tasks to support the work of physicians and other health professionals. Also in charge of assisting physicians in providing primary health care to patients and in the management of patient care.

Duties:

· Preparing examination and treatment rooms with necessary medical instruments and administrative paperwork.

· Assisting with transferring patients onto stretchers.

· Carrying devices and loads into ambulances.

· Communicating with doctor’s surgeries and hospitals.

· Aiding in emergency situations as directed by medical staff.

· Taking a patient’s vital signs as well as height and weight measurements.

· Reporting deficiencies or defects in medical equipment or procedures.

· Ensuring that the waiting room, front desk and break rooms are kept clean and well maintained.

· Taking a patient’s blood pressure, temperature, pulse, respiration and weight.

· Reviewing a patient’s history by interviewing them.

· Collecting and preparing specimens for laboratory analysis.

· Accountable for the ordering and managing of supplies for the medical department.

Health Care Facility Administrator manager/ medical biller at Hope Medical Group, PC (Stone Mountain, GA) – Feb 05, 2005 to Jul 12, 2011

· Responsible for supervising and coordinating the various functions including human resource, finance, marketing and health care

· Provide excellent care for patients

· Responsible for getting critical balance between clinical and administrative functions in health care delivery system

· Responsible for other duties as assigned

and as needed

· Responsible for handling customer’s inquiries and complaints

· Responsible for entering data including information of patient, medical conditions, allergies and insurance information into computer system

· Reviewing patient medical records

· Coding treatment information using Common Procedure Terminology (CPT) codes

·

Communicating with medical billing specialists to ensure treatment codes are accurately received

· Done various other duties as assigned

Assisting the professional and technical nursing staff by performing any delegated duties, specialized procedures and helping with the care of clinic patients. Experience in both front and back office.

Duties:

Advising patients about medications and special diets. Drawing blood, EKG, administering medications and injection on patients. Insurance verifications and E.O.B. collections. Billing & Coding specialist, Participating in all departmental monthly, quarterly, and annual meetings. Taking reports at start of shifts and giving reports at end of shifts. Liaising with RGNs, Manager, professionals such as GPs when required. Winning the hearts and minds of patients and families. Providing high quality care and support to patients. Maintaining patient confidentiality always. Helping to assess, plan and implement patient care.

CAREER STATEMENT:

“I feel that my greatest strengths are firstly my strong commitment to giving the best possible service and care to patients. Secondly my skill at working efficiently as part of a team, and forming solid personal bonds with other staff members. Thirdly my desire to do everything possible to ensure that any department I work for not only meets but indeed exceeds all of the goals and targets set for it.”

KEY COMPETENCIES AND SKILLS:

· 5+ years of experience in the same field

· Able to complete responsibility of administrative functions in health care delivery system

· Excellent communication and writing skills

· Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and Internet

· Able to work independently and under pressure also

· Ability to handle customer’s inquiries and complaints

· Able to supervise various functions

· Responsible for other duties as assigned

· Familiar with Cerner EMR

Medical & Administrative Trained in advanced first aid and life-saving techniques. A working knowledge of medical terminology, anatomy and medications. Accurately calculating, preparing, and administering prescribed oral and injectable medications. Acting as a resource and mentor to new employees. Able to use office equipment like copiers, fax’s, scanners, printers, computers and office software. Creating a clean, orderly, and functional work environment. Reporting and following up faulty or malfunctioning equipment. Administering vaccines and medications, including antibiotics, as directed by the physician according to policy and procedure. Coordinating and conveying doctor & patient schedules to make appointments.

Professional:

Able to stay calm, but react quickly in an emergency. Can work in challenging environments. Knowledge of computerized billing and accounts payable systems. Strong work ethic; self-starter; results orientated. Willing to work outside normal hours, including evenings and weekends. Assisting in patient education and answers patient questions appropriately.

Personal Abilities:

Good physical and mental stamina. Having a practical approach to problem solving. Willing to be accountable, liable, & answerable for actions & decisions. A hands-on individual who can lead by example and patients- center person.

References: Available upon request.