List and describe the four different approaches to bargaining, and give an example of a situation for each approach. Your response should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.
Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2011). Fundamentals Of Human Resource Management. (4th ed., pp. 438-441). Boston, MA: McGraw-Hill.
438 PART 5 Meeting Other HR Goals
Corporate CamPaigns
Bringing Public,
financial, or Political
pressure on emPloYers
during union
organization and
contract negotiation
i-S5 ExPlain how
management and
unions negotiate
c ontra cts.
Collectivc Bargaining
Negotiation between
union rePresentatives
and management
representatives to
arrive at a contract
defining conditions of
emploYment for the
term ofthe contract
and to administer that
c ontra ct.
Another altemati’e to traditional organizing is to
conduct corPorate
campaigns_bringlng”putl,.,-lrr-,ur-r.iai, or n4r.J pressure
on e.rployers during
union organization nr-ri .orrar”.t negotiatior-r.”
th”^Amalgamated Clothi’g ar-id
Textile Workers Union (ACTWU) corporare
campaign against textile maker i’ P’
Srevens during ,lr” tu,.’iqiO, *u, ot. oithe firrt ,u..”!,ft’l
tolporate campaigns and
served as a modei fo, ;h;; ,h”, iotto.’.d. The ACT\7U organized
a bovcort of J’ P’
Stevens products
“.rd
rhr”^t”r1ed to withdraw its pension funds from
financial institu-
tions where J.
p. St”rr.r-r, onl.”., “.*a “,
dir”.ro.r. The company eventually agreed to
u .or-rtru.t with Acr\x7U’33 ployer neutrality
Another winning union organizing sttategy is to negotlate
em
and card-che.k prorrislo-ns i.rJu .or-rriu.r. uid”. ^n”utility
provision, the employer
pledgesnottoopposeorganizingattemptselsewhereinthecompany.Acard.check
provisionis an agreem.rr, Ih”, if a cerrain percentage-by law,
at least a rnajority-of
employeessignanu,,’ho’l'”tio”card’theemployerwillrecognizetheirunionrepre’
sentation. Art i-purtluf;;il; ug”*y’ such as the American
Arbitration Associa’
rion, counrs.h”.”.d.]EiriJ””* **g”rrs thar this strategy
can be very effective for
,14
unions.
DecertifYing a Union
The Taft.Hartiey Act expanded union members’
right to be represented by leaders of
rheir own choosing rol-‘,iud. the right to vote o,,i
ut existing union’ This action is
.lif”Jar..rrrfying tlhe union. Decertification foilows
the same process as a representa-
tion election’ Ar1 .l.tiio”t to decertifu a union may not
take place when a contract is
t”
i#it”: decertification elecrions are held, unions often do not
fare well’35 During
the past fsqr years, .,’-‘Jt’ have lost betu’een 54 and 64
percent of decertification
elections. tn u.ro.n., f1;; ;; “.riorrr,
the nurnber of decertification elections has
increased frorn abour ip”r.””, “r”11 “l”.rior-r,
in the 1950s and 1960s to more than
double that rate in recent Years’
Cotleetive Bargaining
WhentheNLRBhu,.”.tifi”dauttion,rhatunionrepresentsemployeesduringcon-
tract negotiations’ ln collective bargaining’ 1 “”t” 1:g:^t:it:t
on behalf of its
members with rnanagement representatives
to arrive at a contract defining conditions
of employrnent for the rerm of th” contracr
and to resoive differences in the way they
interpret th” .or.,tru.r. Typi.ul contracts i”.r”a” provlsions
for pay’ benefits’ rl’ork
rules, and resolution of r,r,orkers’ grievances’
Table 14.2 shows typicai provisions nego-
tiated in coliective bargaining contracts’
Collectivebargainingdiffersfromonesituationtoanotherintermsofboryaining
stl.ilctriIe-that is, the range of employees
and employets covered by the contfact.
A contract may involve a narrow gtottp oi “*ployt”‘
in a craft union or a broad
groupinanindustrialunion.Contracls*uy.ou.,oneorseveralfacilitiesofthesame
emploi’er,orthebargainingStrUcrUre.mavinvolveseveral.mployers.Manymore
inreresrs must be .o.,-riJ”r”E in coliective targaining
for an industrial union with
a
bargaining ,,r.,.,r.. ,6JJi;;;.; several “*fioy.r.
Ih”., in collective bargaining for
u .Lf, .rnion in a single {acilitY’
The majority of .lor-rrru.t negotiations rake
place betlveen unions and employers
that have b..,-, throi,”gJ;h;;;;:;;, b.fore. ln tle typicai
siruation, manasement has
come to accept th” .,iio. as an organizutio., lt *.,ri *ork
with. The situation can be
I
I
I
!
d
a
a
PI
Pa
le:
CHAPTER 14 Collective Bargaining and Labor Relations 439
rrporate
:rs during
hing and
aker J. P.
aigns and
rtt of J. P.
tl institu-
agreed to
:reutrality
employer
:ard-check
oriry-of
on fepre.
Associa-
:ctive for
leaders of
action is
presenta-
lntract is
i5
Driring
rification
tior-rs has
rore than
rlng con-
alf of its
rnditions
u’ay they
its, rvork
)ns nego-
urgcining
:Ltlltract.
a L,road
rhe san-ie
l1\’ mtlfe
: *’irh a
ir:nq tor
Establishment
and
administralion
o{ the
agreement
Funclions,
righls, and
responsibil ities
Wage
determination
and
administration
Job or income
security
Plant operations
Paid and unpaid
leaye
Bargaining unit and plant supplements
Contract duration and reopening and renegotiation provisions
Union security and the checkoff
Special bargaining committees
Grievance procedures
Arbitration and mediation
Strikes and loekouts
Contract enforcement
Management rights clauses
Plant removal
Subcontracting
Union activities on c0mpany time and premises
Union-mana gement cooperation
Regulation oftechnological change
l
Advance notice and consultation
General provisions
Rate structure and wage dlfferentials
Allowances
lncentive systems and production bonus plans
Production standards and time studies
Job classification and job evaluation
lndividual wage adjustments
General wage adjustments during the contract period
Hiring and transfer arrangements
Employment and income guarantees
Reporting and call-in pay
Supplemental unemployment benefit plans
Regulation of overtime, shift work, etc.
Reduction of hours to forestall layoffs
l
Layoff procedures; seniority; recall :
Worksharing in lieu of layoff
Attrition arra n gements
Promotion practices
Training and retraining
Relocation allowances
Severance pay and layoff benefit plans
Special funds and study committees
Work and shop rules
Best periods and other in-planttime allowances
Safety and health
Plant committees
Hours of work and premium pay practices
Shift operations
Hazardous work
Discipline and discharge
Vacations and holidays
Sick leave
Funeral and personal leave
Military leave and jury duty
: {Continued)
i
I
Tai:ie i4.2
Typical Provisions in
Collective Bargaining
Contracts
la
it
:ii
ilti
!1i
?.:
€’s
:s
irl
€
t,
il:
i!
;
e
,f,
I
,s;
:4,
‘i
!
‘t:.
liii
:!
ir’
il
v
!:.
;!t
c
ilf
j:’
t
:i;
‘f’
,*:
$.1
g,
$:
440 PART 5 Meeting Other HR Goals
l-,:ri-i*: i4,il
Concluded
Employee
benefit plans
Special groups
Health and insurance plans
Pension plans
Profit-sharing, stock purchase, and thrift plans
Bonus plans
Apprentices and learners
Workers with disabilities and older workers
Women
Veterans
Union representatives
Nondiscrimination clauses
;
SOURCE: T. A. Kochan, Collective Bargaining and lndustrial Re/ations (Homewood. lL: Richard D
lrwin, 1980), p. 29. Original data from J. W Bloch, “Union Contracts-A New Series of Studies,”
Monthly Labor Review 87 (October 1 96a). pp. 1 184-85.
very different l,hen a union has jr-rst been certifiecl ar-id is negotiating its first contract.
in over one-fourth of negotiations for a first contract, the parties are unable to reach
an agreement.l6
Bargaining over New Contracts
Clearly, the outcome of contract negotiations can have importairt consequences for
labor costs, productirrity, ar-id tl-ie organizatiot-r’s abiiitl’ to compete. Therefole, unions
ar-rd managernent need to prepare careftrlly for collective bargaining. Preparation
incildes establishing objectives for tl-ie contract, revierving the oid contract, gathering
data (sr:ch as collrl.rensation paid by competitors and the cornpany’s ability to survive a
strike), preclicting rhe likely tlen-rands to be ir-rade, and establishing the cost of meeting
the demandr.li Thir pfeparatioll can help negotiatols develop a plan for hor.v tcr
negoriate. Different situations and goals cail for diffelent approaches to bargaining,
,.r.”1-, ,, rhe follorving akernatives p.opor”d by Richard Waltor-r ar-rd Robert McKersie,3s
o Distributiuebargaining divides an econotnic “pie” bettr,een two sides-for exam
ple,
a wage increase rteatls giving the union a larger share of the pie.
. Tnteg’atiue bargaining looks for win-win solutions, 01′ olltcomes in r’vhich both sitles
bei-refit. If the organization’s labor costs hurt its perfor-rnance, integrative bargaining
rnight seek to avoicl layoffs in exchange for r’r’ork rules that irnprove prodr.rctirrity’
. Attitudinal strucngingfocuses on establishing a relationship of frr,rsl. The parties are
concerned about ensuring that the other side will keep its part of ar-ry bargain.
. Intl’aorganizational bargaining a.lclresses cot-rflicts u’ithir-r union or lnanagelnent
groups or objectives, such as betlveen new elnployees and u,orkers rvith i-righ senior-
ity or betu’een cost control and redr,iction of turnover’
Tl’re collective bargairring process rnay involve ar-ry cornbir-ration of these alternatives.
Negotiatioirs go through various ,tug”r.19 In the earliest stages, lnany llore peo-
ple are often present than in later stages. Or-r the union side, rhis may gi-,’e all the
various internal iirterest groups a chance to participate and voice their goals. Their
input helps comrnunicate to {ranagement rvl-rat .,vi11 satisfy union rnembers and inay
l-relp the unron achieve grearer solidarity. Ar this stage, union negotiators often pres-
enr a 1o11g list of propctsals, partly to satisfy members and partly to introduce enough
lS5ue
pres€
ptop,
D
even
Horv
and r
In
negol
one-r
ltressr
barga
agfeet
party.
costs
and p,
Whe
The i
able tt
produt
end, tl
ciiffere
CHAPTER 14 Collective Bargaining and Labor Relations 441
issues rhar they rvill have flexibi1iry later in the process. Management ma)’or tllav not
present proposals of its ou,n. Sornetimes manageltellt plefers to react to the r-tnion’s
proposals.
During the rniddle stages of the process, each side mLlst make a series of tlecisittns,
even thollgh the outcone is uncertain. How important is each issue to the t-rtl-rer side?
Hon’likely is it that disagreement on particular issues r.r’ill result in a strikeJ lfhen
anc’l to \r’hat extent sholrld one sicle signal its willir-rgness [o cotnprotuisel
In tl-re final stage of r-regotiatrons, pressure for: an agreernent iucreases. PLrblic
negoriarions rnay be only part of the process. Negotiators from each sitle may hold
one-on-one meetings or sma11-group meetil.rgs rvhere t}-rey escape some 1′,r-rblic relations
presslrres. A rLentral third party may act as a go-betn’een ot facilitator. In some cases,
bargaining breaks dou,n as the trvo sides fincl they cannot reach a mutually acceptable
agreencnt. The outcorne depends partly on the relatir.e bargaining pou’er of each
party. That LrLr\\:er, in tr-rrn, depends on each party’s ability to lr,ithstar-icl a strike, which
costs the n,orkers their pa1’during the strike and costs the ernplol’er lost prodr-rction
and possil–l.v lost cnstomels.
When Bargaining Breaks Down
The intencletl oLrtcorne of coilective bargaining is a contract u’ith terns accelrt-
able to both parties. It one trr both sides deterrnine tl-rat negotiatloll alone rvill not
produce such an asreerrent, bargaining bleaks dorvn. To bring this impasse lo an
end, the union mal strike , or tfie parties rnay bring in otitside help to resolve their
tJ ifferences.
Citing the strong
potential lor loss ofjobs,
union members protest
Verizon’s selling of its
landline business to
Frontier Comntunications
in West Virgiria.
for
ons
-ion
:ing
vea
ri.ng
1tO
itg’
ls
e:
ple,
ides
ring
ty.
, are
rent
Lior’-
\/es.
teo-
the
heir
may
)res-
,r-rgh