for wendy woods only

    Marketing Concept/Orientation

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  • Four Parts

  • Well-defined target market

  • Customer orientation focus on customer needs and wants

  • Marketing activities and customer focus must be integrated throughout the organization and not just in marketing function

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  • Long-run profit maximization is achieved through customer satisfaction

  • Tasks?

  • Problems?

  • Using the four parts of the Marketing Concept, provide evidence that Jet Blue is following a marketing orientation.

  • How do they deliver customer value? How do they engage customers?

  • How would you contrast Jet Blues orientation with the orientation of most airlines?

  • Should every company use a marketing orientation? In what situations do the other orientations make sense?

  • With increased competition today, how can Jet Blue continue to be competitive?

 
you need to complete the assignment: the four parts of the Marketing Orientation and the questions that need to be answered.

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