For Teacher IN_THE_MIDDLE_OF_THE_NIGHT (business policy)

· Hypothetical evaluation provided – (5 points)

· Provided an evaluation instrument to illustrate an example of the evaluation process for your training program. One example of either Level I, II, III, or IV. This is an Appendix item (10 points)

· This assignment should be approximately three-four (3-4) pages, double-spaced, containing no errors in grammar, spelling or punctuation. A minimum of four outside resources are required; outside of your own experience and our text. Cite any references and information used in a reference list, and in the body of the paper; and reference scholarly-oriented web sites using the APA format such as, the Association for Supervision and Curriculum Development (ASCD), the American Society for Training and Development (ASTD), the Human Resources Learning Center, the National Adult Education Professional Development Consortium, etc. Use the text to gain familiarity with the concepts and form a basis for your paper. (10 points)

Your paper looks good this week. No revisions needed

50/50

Cottrell Home Day Care Training Evaluation

“Evaluation involves the assessment of the effectiveness of the training programs.”(“Training evaluation -,”) Cottrell Home Day Care has created a training evaluation to help immediately fix any potential future problems that may emerge in the training development. To be prepared is essential, to help move forward in a positive direction. In this section of the project we will be determining what exact training evaluation is relevant to the provider’s assistant position. A determination in what will help improve the performance of the employee’s. When working in a daycare provider setting it is important that this employee’s successfully retain all the information needed. This includes helping the employees understand why they need to do things a certain way. By considering the service being provided to children during this stage in their life is when one learns the most, and much stress must be pressed on creating this safe, educational, fun environment.

The first part of this assignment is to identify the method of training evaluation, and support the reason for using this method. Based upon Cottrell Home Day Care’s business the appropriate evaluation is called course feedback questionnaire . The amount of training for new provider’s assistants consists of a variety of different requirements. This method is also known as SMILE sheets, and will be essential to obtaining information on feedback of the training courses required.(Rae, 2010) In addition, how helpful was the material’s provided, quality of the instructor conducting the training, and environment in which the class took place. Pending on how well the instructor conducted the training much can be learned on quality trainer. If someone has poor reviews then maybe there are changes that needed to be made. This is your level I evaluation. Since working with children can be a serious business, there will be an additional method used to measure the amount of information the trainee’s actually retained. This method is identified as a learning measurement, and will include test, interviews, and direct observation.(Rae, 2010) This is your level II, and Level III measurement.Combining all these methods will ensure you have “A” grade employee’s, otherwise known as top grading in human resource management. Following this paragraph, will include the assessments used to evaluate the training provided. (Gusdorf, 20).

Business owners cannot afford to not evaluate their training. There are many benefits for the evaluation process which helps improve the overall quality of the training being offered. For Cottrell Home Day Care obtaining feedback through a survey, taking test on important matters, then integrating in job development. When time is invested and an honest evaluation is conducted than this will go beyond management, but better client relationships. When companies fail to acknowledge issues, then their only digging themselves a hole. There are always improvements that could be made in every business, it is about being proactive.

Evaluation ensures accountability. Training evaluation ensures that training programs comply with the competency gaps and that the deliverables are not compromised upon.
Checking the cost of evaluation ensures that the training programs are effective in improving the work quality, employee behaviour, attitude and development of new skills within the employee within a certain budget. Feedback to the trainer and training evaluation also acts as a feedback to the trainer or the facilitator and the entire training process. Since evaluation accesses individuals at the level of their work, it gets easier to understand the loopholes of the training and the changes required in the training methodology.

In this paper, please note has stated that in the childcare industry, this can be a risky business. The evaluations are to truly see how much information is retained by each employee individually. In order to better understand provided below is a list of all the responsibilities of the provider’s assistant’s. By understanding the roles of this job, is a key factor in understanding there is no room for many mistakes.

According to the Bureau of Labour Statistics the following is the description of responsibilities that must be understood to have a successful training. Supervise and monitor the safety of children in their care. Prepare meals and organize mealtimes and snacks for children. Help children keep good hygiene. Change the diapers of infants and toddlers Organize activities so that children can learn about the world and explore interests Develop schedules and routines to ensure that children have enough physical activity, rest and playtime. Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents. Keep records of children’s progress, routines, and interests.

Appendix I

Cottrell Home Day Care

Please indicate your impressions of Provider’s Assistant training below.

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11. How do you rate the training overall?

Excellent
Good

Average
Poor
Very poor

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12. What aspects of the training could be improved?

Other comments?

THANK YOU FOR YOUR PARTICIPATION!

Appendix II

Cottrell Home Day Care

Content Evaluation

For each of the following, document two facts that have been learned during each of the seven training seminars.

First Aid/CPR

___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
__________________________________________________________________________________________________________.

Age Appropriate Activities

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ .

Discipline and Behaviour Management

Recognizing and Reporting Child Abuse and Neglect

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.

Communicating with Parents

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.

Nutrition

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.

References Cited Page

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2012-13 Edition, Childcare Workers, on the Internet at

http://www.bls.gov/ooh/personal-care-and-service/childcare-workers.htm

(visited November 25, 2012)

Gusdorf, M. (2009). Training, design, development and implementation. Society for Human Resource Management. Retrieved from http://www.shrm.org/education/hreducation/documents/09-0171 gusdorf_t and d final

Lawshe, C. H.; Bolda, Robert A.; Brune, R. L. Journal of Applied Psychology, Vol 42(6), Dec 1958, 396-398. doi:

10.1037/h0048894

Rae, L. (2010). Training programme evaluation. Retrieved from

http://www.businessballs.com/trainingprogramevaluation.hrz

Training evaluation – meaning and its benefits. (n.d.). Retrieved from http://www.managementstudyguide.com/training-evaluation.htm

(1996). Kirkpatrick’s four-level training evaluation model analyzing training effectiveness. Mindtools Ltd. Retrieved from http://www.mindtools.com/pages/article/kirkpatrick.htm

Beetta Cottrell

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Yellow highlights are my way of noting key ideas

· Analyzed three training methods. Consider the advantages and disadvantages of each method and how the methods can be utilized for the desired training. (20 points)

· Indicated the best training method; and provided a detailed explanation of the best training method for the proposed training program. (10 points)

· Table/chart in your appendix comparing the 3 methods: (10 points) Appendix Item

· This assignment should be approximately three-four (3-4) pages, double-spaced, containing no errors in grammar, spelling or punctuation. A minimum of four outside resources are required; outside of your own experience and our text. Cite any references and information used in a reference list, and in the body of the paper; and reference scholarly-oriented web sites using the APA format such as, the Association for Supervision and Curriculum Development (ASCD), the American Society for Training and Development (ASTD), the Human Resources Learning Center, the National Adult Education Professional Development Consortium, etc. Use the text to gain familiarity with the concepts and form a basis for your paper. (10 points)

All points earned

50/50

Training Method’s

The training technique is its most important element in creating an employee that is suitable for the job. In addition adds productivity, progress and a strong employee development.(“Training of employees,” 2011) If an when training is not provided it leads poor performance, and sets trainee up for failure of the employees. The employee’s need to be educated, and of high quality working in the child care industry. The risk factor of working with children is high, and to avoid potential problems that could arise in the event the training was poor. (Bureau of Labor Statistics, 2012) In the following paper, an analysis will be completed of three different training methods that Cottrell Home Daycare has decided on. Once each of the three are evaluated than we will make a conscious choice on the best option.

Interactive Methods this includes group discussions, role playing and quizzes.

(“blr.com,” 2012)

Advantages:

· The interactive sessions will hopefully keep trainees engaged, and potentially will retain more information. which makes them more receptive to the new information.

· Makes learning more enjoyable for the trainees

· Current employees can help pass on their personal knowledge to the newer employee’s.

· This type of training would be helpful in obtaining feedback on the trainer, and how the trainee feels about the information they are learned.

Disadvantages:

· This kind of training can take up a substantial amount of time especially when using quizzes, and discussions.

· Since this form of training is not structured completely the trainer will have to cautiously cover all the necessary information.

Hands on training such as coaching, and performing demonstrations. (“blr.com,” 2012)

Advantages

· Great training method for teaching the most up to date information

· Through the use of “job shadowing” will help determine their worth on the job immediately.

· Creating a good support system to the employee’s

Disadvantages

· Only is helpful when there is not a large group to train

· This can be an expensive method

· Takes away time from the main caretaker

Blended learning approach (“blr.com,” 2012)

Advantages

· Keeps all kinds of audiences engaged

· Targets a variety of learning styles

· Is helpful when teaching a variety of subject matter

Disadvantages

· Some training may not meet the compliance requirements

· Budget constraint on a small business like a home day care

· Subject matter may not be taught appropriately.

Cottrell Home Daycare has come to the conclusion on what training to use, after having conducted the analysis above. The best approach has been decided by utilizing the blended learning approach. This will enable us to train our employee’s by using specific methods from different training techniques. The first form of training will be the on the job experience of being a job shadow. This will include time for the employee to practice introductions to the children, participate in activities to get to know them. Showing the interviewee how to clean, and book keep information. Quizzes will be utilized after seminars, by providing them questions to the material having been taught. There are specific certifications that need to be obtained to legally be able to work with children. Combined with the other two interactive discussions will be used to help more preparation by becoming comfortable with the other staff which is just as important as with the children. When deciding on this training method many questions were sub consciously considered. The amount of employee’s in the training, there maybe a few hires, but job shadowing could be arranged one at a time. The amount of space has been assessed to be able to hold discussions in a nice environment. There is appropriate trainers to help with all the material that needs to be covered.

Appendix A

Below is a graph showing the percentage of effectiveness each training.

Sources Cited

blr.com. (2012). Retrieved from http://trainingtoday.blr.com/employee-training-resources/How-to-Choose-the-Most-Effective-Training-Techniques

Bureau of Labor Statistics. (2012). Retrieved from Office of Occupational Statistics and Employment website: http://www.bls.gov/ooh/Personal-Care-and-Service/Childcare-workers.htm

McKay, M. (n.d.). Developing an effective employee training program. Retrieved from http://smallbusiness.chron.com/developing-effective-employee-training-program-1181.html

Training of employees – need and importance of training. (2011). Retrieved from http://www.managementstudyguide.com/training-of-employees.htm