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| Overview |
In this course you will be creating your own training program. In Weeks 1 through 5, you will complete a different element of the program. In Week 7, you will compile all of the information in to a single, unified document. Your final submission will contain at least 16 references, and will be a completed training program project. As the term progresses, you will submit pieces of your training program to me and I will provide you with a grade and feedback on the pieces – you will then incorporate my suggestions into your final program (Week 7).
| Due in Week 1 – Project Topic (50 points) |
This week you will need to select an organization and a problem/event/reason for your project. You may use your own organization or an organization with which you are familiar. For example:
Local Hospital LLC Nursing ER staff: ER patient intake HIPAA update trainingRetirement Village Bingo Hall Staff: CPR/defibrillator trainingLet’s Take a Trip sales staff: new American Airlines flight scheduling technology training
Note that failing to turn in this assignment may jeopardize your grade throughout the project over the term. Review the “late work” section of the syllabus to ensure you understand the late policies enforced in the course.
Please utilize APA formatting when you turn in this project – you can review the template in doc-sharing for an example of the proper use of APA formatting – and the syllabus also has a link to the APA handbook. Further, you can utilize the Smarthinking tutor source (under Course Home) and request assistance on your papers this term. I recommend it!
In your Week 1 submission, include this information. Answering these questions will help you tailor this into something specific. Then, throughout the entire term, your project should apply to THIS particular training project.
1. The name of the company your training will be used in (real or fictional)2. A bit about what the company does…3. In what department will the training be used?4. Which employees will attend5. Who will be involved in creating the training? (title of person)6. Who will provide the training? 7. What is the MAIN purpose – goal – and problem you are solving with the training? (i.e. the “Gap”)
Total
points for the assignment: 50 points (42 points for answering the 7 questions; 4 points for using proper APA formatting and 4 points for your resource/reference!)
Use ONE resource this week – and cite it properly as part of your APA formatting. (If nothing else, cite the textbook and use it as a reference…but I recommend you use something about your company you will use for training, if possible.)
Submit your assignment to the Dropbox located on the silver tab at the top of this page. For instructions on how to use the Dropbox, read these Step-by-Step Instructions or watch this Dropbox Tutorial.
See Syllabus/”Due Dates for Assignments & Exams” for due date information.
| Due in Week 2 – Training Needs Assessment (50 points) |
Once you have received approval for moving forward with your project, this week you will conduct a TNA (Training Needs Assessment) on your organization for which your training program will be formed. Your submission this week will include the following:
1) an organization analysis; 2) a task analysis; and 3) a person analysis.
You will explain the techniques used for these analyses and the individuals who will be involved in this process. Include an example of at least one technique or method for your analyses and include a sample of that in your appendix.
For example, if you use a questionnaire, be sure to include the questionnaire in the appendix. If you prefer to use an observation method, then explain how that will work (who, what, where and when.) Provide pro’s and cons of the method. You must include an example of one method from your analyses above.
Finally, you will also need to include the desired training outcomes of your program. This is essential to the rest of your project so be sure to include them. (i.e. what do you want your trainees to leave training knowing how to do.)
Anticipated length of body of this assignment: 3-4 pages. Include at least 4 outside references in this portion of your paper, and properly cite them using APA formatting. This will be graded with the following rubric:APA formatting and references – 10 pointsOrg analysis – 10 pointsTask analysis – 10 pointsPerson analysis – 10 pointsExample in Appendix – 10 pointsYour content grade on the analyses will be based on including both theory in your description of methods and applying that to your project topic itself.
| Due in Week 3 – Lesson Plan and Transfer of Training (50 points) |
Organize your training “day” or “days.” You will create a schedule for your training, and justify it in this document. Your document will be read by higher management – and this is the part which will explain to them the schedule of training, who will be attending and who will be doing the training, the cost-benefit of your training, and your ROI (return on investment). In the theory section of this, explain how the design of your training will lead to transfer of training. Your detailed lesson plan and schedule used to conduct the training will be an Appendix item. (See your textbook table 4.12 on page 157 for an example.)
Anticipated length of body of this assignment: 3-4 pages. Include at least 4 outside references in this portion of your paper, and properly cite them using APA formatting.Grading for this part of the project will be:Theory of transfer of training and training design – 15 pointsCost benefit/ROI analysis – 10 pointsLesson plan and schedule in Appendix – 15 pointsAPA formatting and references – 10 points
| Due in Week 4 – Evaluation (50 points) |
This week you will describe the training evaluation that you will use to prove and determine your program’s effectiveness. You can find some sample evaluation methods in doc-sharing but these are simply generic samples – you MUST make them tailored to your project to get full credit. State the method of evaluation you are planning to use for your project and support that choice using research and applying to your project goals. Present the evaluation design. Provide a hypothetical evaluation to show how the evaluation process would work for your program and include the evaluation instrument in your appendix. Anticipated length of body of this assignment: 3-4 pages. Include at least 4 outside references in this portion of your paper, and properly cite them using APA formatting.Grading for this:APA formatting and references – 10 pointsState and support method of evaluation: 10 pointsEvaluation design provided, explained, and tailored to your project: 15 pointsHypothetical evaluation provided – 5 pointsEvaluation instrument in Appendix – 10 points
| Due in Week 5 – Training Methods (50 points) |
In this segment you will need to consider the method of delivery for this training. For this section, choose three different training methods discussed in the textbook or which you have found via outside research. Research your three methods and conduct and write an analysis, identifying the advantages and disadvantages of each method with regard to your program’s learning outcomes. From this analysis, you will identify the method that will work best. Explain in your conclusion how the training method you choose will work with your project. Provide a table or chart to compare your three methods to include in your appendix as an easy reference, but provide the details of the analysis in paragraph format. Anticipated length of body of this assignment: 3-4 pages. Include at least 4 outside references in this portion of your paper, and properly cite them using APA formatting.Grading for this section:Analysis of 3 methods for training: 20 pointsChoice of method and support for your project: 10 pointsTable/chart in your appendix comparing the 3 methods: 10 pointsAPA formatting and references: 10 points
| Due in Week 7 – The Final Comprehensive Submission (70 points) |
This final piece of the assignment will allow you to combine all of the elements in the training process. While there is no new research that needs to be conducted for this week’s assignment, you should apply feedback from the previous week’s assignments and update your work to present a clean, final draft. This project should be submitted as a single, cohesive Word document (not multiple files). Use section breaks or page breaks to separate the different elements. You will provide a single reference list (at least 16 sources total.)
Appendixes will be formatted at the end of the overall document – not the end of the section. You can’t simply cut/paste the different elements from your prior work into a single document and consider it to be complete. There must be unity, flow, and cohesiveness including the use of an Abstract, Introduction and Conclusion. Finally, be sure that you are using uniform formatting for this document. Check margins, font, etc. prior to submitting. Anticipated length of body of this assignment: 12-16 pages, including title and reference pages, as well as your Appendixes. Include headings and a table of contents.
| Sources/Formatting |
A note on sources: You will be expected to conduct research outside of our classroom and beyond your own experiences to complete this assignment. For Weeks 2-5, you will be expected to use at least four unique documented sources outside of our classroom (the textbook does not count as an outside source). You are not required to conduct additional research for Week 7 but may add to your list if you’ve found additional sources on your journey. If you do use the textbook, you will need to give credit to this source. While sources may be used from week to week, you will be expected to find at least four new sources for each of the Week 2 through 5 assignments. I would urge you to use the DeVry Online library to seek out scholarly and current journal articles. Additionally, you might seek information from reputable organizations such as the Society for Human Resources Management or interview a Human Resources Professional.A note on formatting: You will be expected to complete each assignment using APA formatting. This will include the use of appropriate font, margins, section headers, etc. You will be expected to provide a complete APA formatted reference list for each weeks’ assignment. Additionally, per APA you will be expected to give credit to these sources in-text. This project should be written in the third person.
| Grading Rubrics |
The following rubric will be used for Week 7:
|
Documentation& Formatting |
10% |
A quality paper will include a title page, an abstract, table of contents, proper citations, reference list, and appendixes. APA formatting will be employed. |
|
Organization& Cohesiveness |
30% |
A quality paper will include an introduction, body, and conclusion. In a quality paper, the conclusion will summarize the reasoning you employed in your analysis and any outstanding conclusions you can reach about the companies analyzed. |
|
Editing |
14% |
A quality paper will be free of any spelling, punctuation, or grammatical errors. Sentences and paragraphs will be clear, concise, and factually correct. |
|
Content |
46% |
A quality paper will have significant scope and depth of research to support any statements. Relevant illustration or examples are encouraged. A quality paper will employ sound use of reasoning and logic to reinforce conclusions. Proper ratio calculations and conclusions on analysis. Your program will reflect incorporation of the instructor feedback from each of your weekly submissions as well. 16 outside sources will be utilized in the reference page and in your paper. |
|
100% |
A quality Paper will meet or exceed all of the above requirements. |
For Weeks 1 through 5, the emphasis is placed on content as you develop your training program. For Week 7, the emphasis is placed on your ability to present a reasonable and thoughtful program, a key need in any organization.
1
This is the rubric for week 1. The yellow highlights are my way of noting key ideas. It doesn’t mean there is anything wrong with the content of your paper.
You can earn a maximum of 50 points on this assignment The content of the paper will be graded as follows:
1. The name of the company your training will be used in (real or fictional) 6 points
2. A bit about what the company does… 6 points
3. In what department will the training be used? 6 points
4. Which employees will attend 6 points
5. Who will be involved in creating the training? (title of person) 6 points
6. Who will provide the training? 6 points
7. What is the MAIN purpose – goal – and problem you are solving with the training? (i.e. the “Gap”)6 points
1. APA Format 4 points 2 pts. Your paper is very neat but it is not APA. See the APA template in doc sharing
1. Reference 4 points (one reference is required)2 pts. I see your reference but I don’t see any in text citation, you need both please for future papers.
46/50 your project is approved. You are covering a lot here. For the sake of the project and because this course is only 8 weeks long, I suggest you narrow the scope of your training design to just one or two safety topics. That will be sufficient for a good project. Mary
The name of the company I have chosen is Cottrell Home Day Care which is a family owned business licensed by my mother Bobbie Cottrell who is the director of the company. Cottrell Home Day Care Center is an existing home-based child care center. We offer premium full-day childcare services to families in the Western portion of the Humboldt park community and the eastern portion of the Austin community in Chicago, IL. Childcare services are available for youth from 6 weeks to 12 years old. We are currently servicing 10 children. There are many keys to our success such as: 1) we have an experienced management team and 10 years of operating history; 2) we are in a high demand area for children; 3) we service predominately low-income families, in which the state pays for the majority of care on a timely basis; 4) we have strong community partners, and; 5) we are a small center and are able to provide children and families with a more intimate learning environment.
Cottrell Home Day will be training in the areas of safety and quality care. The employees who will be in attendance are the three day care provider assistants. The director of the company Bobbie Cottrell will be involved in creating the training. A specialist from the Illinois Department of Children Services will provide the training.
The main purpose and goal of the training is to make sure all of the assistants are proficient in the following areas of safety and quality: the day care itself, toys children use for their amusement, the children’s sleeping areas, assurance that nutrition meals are being prepared safely as well as fire drill standards are being met, and making sure all children immunizations shot records are up to date, and learning materials are aged appropriate. You are covering a lot here. For the sake of the project and because this course is only 8 weeks long, I suggest you narrow the scope of your training design to just one or two safety topics. That will be sufficient for a good project.
Works Cited references
For apa use hanging indents please where the first line is left aligned and all following lines indent. I fixed yours so you can see how it should look for future papers.
Illinois Action for Children. (2012). Retrieved From:
http://www.actforchildren.org/site/PageServer?pagename=Home
1
This is the rubric used to score week 2 papers. Yellow highlights are my way of noting key ideas.
· Provided an organization, task and person analysis for the TNA, including the techniques used and the individuals that would be involved in each analysis. You are not expected to actually conduct the analysis just discuss it and various techniques. Use subtitles organization, task, and person analysis in the paper. Discuss organization analysis in the organization section. Discuss Task analysis in the task section, and discuss person analysis in the person analysis section. (10 points for each section, totaling 30 points)
· Provided a description of the outcome of the training needed
AND
Sample analysis form for either Organization, Task or Person. (10 points)5 pts
· All papers should be approximately three-four (3-4) pages, double-spaced and reference scholarly-oriented web sites using the APA format such as, the Association for Supervision and Curriculum Development (ASCD), the American Society for Training and Development (ASTD), the Human Resources Learning Center, the National Adult Education Professional Development Consortium, etc. and of course you can also refer to the text to gain familiarity with the concepts and form a basis for your paper. Use at least four sources outside of your own experience, and our text (10 points) don’t forget the APA cover sheet 9 pt
You are demonstrating good understanding of the TNA process and purpose. You have included in the appendix some good diagrams. What I was expecting to see is a form that could be used to collect data for the person, task or organization analysis
For revision:
1) include a form suitable for use at either the person, task or organization.
2) format APA, cover sheet and reference page
44/50
Organizational Training: “involves identifying whether training supports the company’s strategic direction; whether managers, peers, and employees support training activity; and what training resources are available.” (Noe, 2008, pg. 98). The Cottrell Home Day Care will be training its employees known as provider’s assistant on the safety of the day care children. As we move along throughout the organizational analysis of the day care we will first look at how the training content could affect our employee’s relationship with our customers. Our training will give employees confidence in communicating with customers on how they are capable of performing key emergency situations such as CPR, and fire drills.
What the partners need to know about the program is the state of Illinois regulated laws of training, a full detail of every training needed necessary for the day care safety as a whole. The program aligns with the strategic need of the business because it meets the safety standards required by the day care laws, and gives a recruiting edge over the competitors. It offers the customers a sense of secure safety.
Organizational resources are always great sources to be devoted to a business especially in child care services. Good organizational resources that are being devoted to Cottrell Home Day Care are: American Heart association which is used to help aid in CPR training, along with Child Care Aware (CAA) a program of the National Association of Child Care Resource & Referral Agencies (NACCRRA), has information for parents and providers and links to local Child Care Resource and Referral agencies (CCR&R). CCA is funded in part by the Office of Child Care, Office of Family Assistance, Administration for Child and Families, U.S. Department of Health and Human Services.
In order for our training to succeed the owner/director of the business has to be patience, knowledgeable of emergency procedures and proficient to be able to teach the peers proper tools in training. What is needed from the peers to succeed, is knowledge, proficiency, patience and the willingness to learn. What features of the work environment that can interfere with training is lack of staff, whether, and a undereducated staff that does not have the concept or ability to learn basic training skills.
Outside of the director of the business itself to help ensure training we will provide a specialist from the Illinois Department of Children Services who will assist in training. After the training is completed the employees will see this training as a reward because now they have learned new techniques that will assist them further in their life’s, knowing how to evacuate a building during a fire drill and especially knowing CPR can help these employee advance them in their careers in child care and can also gain them to higher position in this field.
Task analysis: “results in a description of work activities, including tasks performed by the employee and the knowledge, skills, and abilities required to complete the tasks” (Noe, 2008 pg. 110). The employee’s task regarding the safety of a fire drill procedure will be to gather all of the children evaluate everyone out of the building, and then they will walk to our safe house which is across the street and contact the fire department as well as the parents. We randomly evaluate our employee’s ability to handle these situations in real life by conducting random fire and other safety drills with the children. Training for CPR will consist of a specialist from Pulse CPR coming to the training session and displaying as well as hands on activities to the employees. The task for the employees in this situation is to perform CPR on any child that is enrolled in the day care whether it consists of them being unconscious or possibly chocking from any food. Contacting 911 will also be a task performed by employees if any CPR situation occurred.
Person Analysis “Helps to identify employees who need training, that is, whether employees’ current performance or expected performance indicates a need for training.”(Noe, 2008, pg.102) Person analysis in the business of home day care will be determined if an employee needs training is by their lack of not fully completing fire drills and CPR. If a employee does not follow through with all guidelines of double checking to make sure all children are out of the building, they will need to be trained. If a child is eating and accidently chokes on their food and an employee is unable to perform proper CPR then that requires for immediate training.
Works Cited
Training Needs Analysis Please Help. (n.d). Retrieved From:
http://www.citehr.com/154120-training-needs-analysis-help-please.html
use hanging indents for your citations
Marcia, Moore. (April 20120). Organizational Training Methods and Policies. Retrieved From:
http://www.ehow.com/list_5954279_organizational-training-methods-policies.html
National Organizations. (n.d). Retrieved From:
http://childcareaware.org/child-care-providers/resources/national-organizations
Health and Safety. (n.d). Retrieved From.
http://ccrs.illinois.edu/parents/healthandsafety.html
Raymond Andrew Noe (2008). Employee Training and Development [4] (VitalSource Bookshelf), Retrieved from
http://online.vitalsource.com/books/0077592182
Appendix A
This diagram explains the cycle of organizational training by beginning with the needs of the company, monitoring, and ensure the performance standards meet the companies company’s strategic planning.
Appendix B
This task analysis diagram displays how each one of the below steps is included in the task analysis, This process can help master the most complex issues in an organization.
Appendix C
Below is an effective way to understand how to determine which employees in your organization need to be trained a particular way.
Inthe research portion of the assignment:
-
Theory of transfer of training and training design 15 points 12 pts scroll to this section for more feedback
-
Cost benefit analysis 10 points
-
This assignment should be approximately three-four (3-4) pages, double-spaced, containing no errors in grammar, spelling or punctuation. A minimum of four outside resources are required; outside of your own experience and our text. Cite any references and information used in a reference list, and in the body of the paper; and reference scholarly-oriented web sites using the APA format. Use the text to gain familiarity with the concepts and form a basis for your paper. (10 points)don’t forget the apa cover sheet 9 pts
In the Lesson Plan Portion of the Assignment – appendix item
Use the lesson plan format in our text, include the topics presented, a daily schedule for each topic, instructor(s), activities, including the specific amount of time for each activity or topic presented. (15 pts) 9 pts. The screen shot doesn’t meet the requirement. Show me your schedule that you would use, Times, dates, and activities specific for your training.
For your final revision:
1) redo the lesson plan
2) strengthen the TOT section using feedback provided
40/50
Employee Training
Employee training is whereby businesses identify skill gaps that exist amongst their employees and device strategies to reduce the skill gaps. Employee training thus can be done through lectures, work based training or by an external party. The aims to employee training is to improve employee efficiencies as well as improve employee production quality or increase the levels of output. Organizations that do not conduct training to their employees will experience low production output, a low competitive workforce as compared to their competitors, customer dissatisfaction as a result of the reduced quality of output as well as a reduction in profit in the case of an unskilled daycare providers. For training to be successful and well planed, the trainers need to come up with an employee training schedule. (Sidharth Thakur 2012).
Employee training schedule
When planning a training program for employees, setting up a proper training schedule as well as communicating it to the employees should be the top most priority of any business that want to conduct training to their employees, this should mostly be done by large organizations that want to conduct training to a large number of employees due to the complexity of the training program. Thus an organization training schedule template is what organizations need to inform their employees about how the training program will be conducted. (Stacy 2010) The effectiveness of a training program depends on how well employee’s have been informed about the program as well as the kind of attendance the program seeks. To ensure these two things succeed, the schedule of the training program must be available to all the employees in question before the start of the training program. (Sidharth Thakur 2012).
Contents of an employee training schedule
An employee training schedule contains three important pieces of information, they include
Training Program Details: The appendix of the training schedule shows the name of the training program, the total number of hours it will take to complete the training, the proposed start and finish date and the name/department of the training coordinator. (Edwards 2010).
Training Summary: The second part will have the basic structure of the training. This will include the training modes as well as how many hours will be dedicated to each of the modules. (Edwards 2010).
Detailed Training Schedule: Here, the hourly schedule for the training program will be detailed out. The other relevant information regarding each sessions such as the time, the place session is the name of the trainer who will be facilitating the training session can be displayed here. Ginny (Edwards 2010).
Those that will be attending are the providers assistants, and the trainers. Cottrell Home Day Care believes that if their employees are well trained, safety will always be higher. We will also be conducting training to the employees regarding communication because we strongly believe that when employees are well trained, output will always remain high.
Training will be conducted by the Illinois Department of Children Services who specializes in training employees on behalf of daycare businesses.
Cost-benefit of your training
Cost–benefit analysis is a systematic process of calculating and comparing results against efforts.
In our case, since we will be conducting training on our sales employees, if sales go up by 20% as a results of training if we assume that the 20% translates to $ 1,000,000 while the costs of training were just $ 200,000, the company would have benefited by $ 800,000 as a result of the training efforts.
In the case of conducting training to our employees in the production department, if production goes up by 40% as a result of the training efforts if we assume that 40% of production increase translates to $ 6,000,000 while the costs o training were just $ 1,000,000, the company would have benefited by $ 5,000,000 as a result of training efforts conducted to the employees in the production department.
ROI(Return on investment).
ROI is the same as benefits, thus benefits of conducting training on the employee assistants= $ 8,000,000.
While the benefits of conducting training on the employees in the production department will be $ 5,000,000.
How training will lead to transfer of training
Employers will first conduct employee evaluation so as to identify the sill gaps of employees. They will then train employees according to the skill gaps that the employees possess. For example, if the provider’s assistant’s lack communication skills, training will be conducted to employees on how they can approach clients. In this section you need to be talking about which theory of transfer you will be using. Explain what is it about your training design that ensure TOT
References
Sample Template for Employee Training Schedule. (n.d). Retrieved From:
http://www.brighthub.com/office/human-resources/articles/98919.aspx#
Linking Systems Thinking To Organizational Investment Decisions. (n.d). Retrieved From:
http://www.costbenefit.com/blog.html
costbenefit-analyse (n.d). Retrieved From:
http://www.denstoredanske.dk/Samfund,_jura_og_politik/%C3%98konomi/Marked_og_velf%C3%A6rd/costbenefit-analyse
Carter McNamara, MBA, PhD, Authenticity Consulting, LLC. Employee Training and Development: Reasons and Benefits. (n.d). Retrieved From:
http://managementhelp.org/training/basics/reasons-for-training.htm
Training, Development, and Education for Employees. (n.d). Retrieved From:
http://humanresources.about.com/od/training/Training_Development_and_Education_for_Employees.htm
Appendix 1:
Show me your training schedule, with times and activities. not just a screen shot
Employee Training Schedule and lesson plan. It includes Training program details, training summary as well as a detained training schedule.
\
Appendix 2:
Below is an effective way to understand how to determine which employees in your organization need to be trained a particular way.
Training Evaluation 8
·
State and support method of evaluation (10 points)
· Evaluation design provided, explained, and tailored to your project: (15 points)
· Hypothetical evaluation provided – (5 points)
· Provided an evaluation instrument to illustrate an example of the evaluation process for your training program. One example of either Level I, II, III, or IV. This is an Appendix item (10 points)
· This assignment should be approximately three-four (3-4) pages, double-spaced, containing no errors in grammar, spelling or punctuation. A minimum of four outside resources are required; outside of your own experience and our text. Cite any references and information used in a reference list, and in the body of the paper; and reference scholarly-oriented web sites using the APA format such as, the Association for Supervision and Curriculum Development (ASCD), the American Society for Training and Development (ASTD), the Human Resources Learning Center, the National Adult Education Professional Development Consortium, etc. Use the text to gain familiarity with the concepts and form a basis for your paper. (10 points)
Your paper looks good this week. No revisions needed
50/50
Cottrell Home Day Care Training Evaluation
“Evaluation involves the assessment of the effectiveness of the training programs.”(“Training evaluation -,”) Cottrell Home Day Care has created a training evaluation to help immediately fix any potential future problems that may emerge in the training development. To be prepared is essential, to help move forward in a positive direction. In this section of the project we will be determining what exact training evaluation is relevant to the provider’s assistant position. A determination in what will help improve the performance of the employee’s. When working in a daycare provider setting it is important that this employee’s successfully retain all the information needed. This includes helping the employees understand why they need to do things a certain way. By considering the service being provided to children during this stage in their life is when one learns the most, and much stress must be pressed on creating this safe, educational, fun environment.
The first part of this assignment is to identify the method of training evaluation, and support the reason for using this method. Based upon Cottrell Home Day Care’s business the appropriate evaluation is called course feedback questionnaire . The amount of training for new provider’s assistants consists of a variety of different requirements. This method is also known as SMILE sheets, and will be essential to obtaining information on feedback of the training courses required.(Rae, 2010) In addition, how helpful was the material’s provided, quality of the instructor conducting the training, and environment in which the class took place. Pending on how well the instructor conducted the training much can be learned on quality trainer. If someone has poor reviews then maybe there are changes that needed to be made. This is your level I evaluation. Since working with children can be a serious business, there will be an additional method used to measure the amount of information the trainee’s actually retained. This method is identified as a learning measurement, and will include test, interviews, and direct observation.(Rae, 2010) This is your level II, and Level III measurement.Combining all these methods will ensure you have “A” grade employee’s, otherwise known as top grading in human resource management. Following this paragraph, will include the assessments used to evaluate the training provided. (Gusdorf, 20).
Business owners cannot afford to not evaluate their training. There are many benefits for the evaluation process which helps improve the overall quality of the training being offered. For Cottrell Home Day Care obtaining feedback through a survey, taking test on important matters, then integrating in job development. When time is invested and an honest evaluation is conducted than this will go beyond management, but better client relationships. When companies fail to acknowledge issues, then their only digging themselves a hole. There are always improvements that could be made in every business, it is about being proactive.
Evaluation ensures accountability. Training evaluation ensures that training programs comply with the competency gaps and that the deliverables are not compromised upon. Checking the cost of evaluation ensures that the training programs are effective in improving the work quality, employee behaviour, attitude and development of new skills within the employee within a certain budget. Feedback to the trainer and training evaluation also acts as a feedback to the trainer or the facilitator and the entire training process. Since evaluation accesses individuals at the level of their work, it gets easier to understand the loopholes of the training and the changes required in the training methodology.
In this paper, please note has stated that in the childcare industry, this can be a risky business. The evaluations are to truly see how much information is retained by each employee individually. In order to better understand provided below is a list of all the responsibilities of the provider’s assistant’s. By understanding the roles of this job, is a key factor in understanding there is no room for many mistakes.
According to the Bureau of Labour Statistics the following is the description of responsibilities that must be understood to have a successful training. Supervise and monitor the safety of children in their care. Prepare meals and organize mealtimes and snacks for children. Help children keep good hygiene. Change the diapers of infants and toddlers Organize activities so that children can learn about the world and explore interests Develop schedules and routines to ensure that children have enough physical activity, rest and playtime. Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents. Keep records of children’s progress, routines, and interests.
Appendix I
Cottrell Home Day Care
Please indicate your impressions of Provider’s Assistant training below.
Strongly
Agree
Agree
Neutral
Disagree
Strongly
Disagree
1. The training met my expectations.
2. I will be able to apply the knowledge learned.
3. The training objectives for each topic were identified and followed.
4. The content was organized and easy to follow.
5. The materials distributed were pertinent and useful.
6. The trainer was knowledgeable.
7. The quality of instruction was good.
8. The trainer met the training objectives.
9. Class participation and interaction were encouraged.
10. Adequate time was provided for questions and discussion.
11. How do you rate the training overall?
Excellent Good Average Poor Very poor
12. What aspects of the training could be improved?
Other comments?
THANK YOU FOR YOUR PARTICIPATION!
Appendix II
Cottrell Home Day Care
Content Evaluation
For each of the following, document two facts that have been learned during each of the seven training seminars.
First Aid/CPR
___________________________________________________________________________________________________________
___________________________________________________________________________________________________________
__________________________________________________________________________________________________________.
Age Appropriate Activities
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ .
Discipline and Behaviour Management
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.
Healthy and Safety
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.
Recognizing and Reporting Child Abuse and Neglect
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.
Communicating with Parents
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.
Nutrition
____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________.
References Cited Page
Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2012-13 Edition, Childcare Workers, on the Internet at
http://www.bls.gov/ooh/personal-care-and-service/childcare-workers.htm
(visited November 25, 2012)
Gusdorf, M. (2009). Training, design, development and implementation. Society for Human Resource Management. Retrieved from http://www.shrm.org/education/hreducation/documents/09-0171 gusdorf_t and d final
Lawshe, C. H.; Bolda, Robert A.; Brune, R. L. Journal of Applied Psychology, Vol 42(6), Dec 1958, 396-398. doi:
10.1037/h0048894
Rae, L. (2010). Training programme evaluation. Retrieved from
http://www.businessballs.com/trainingprogramevaluation.hrz
Training evaluation – meaning and its benefits. (n.d.). Retrieved from http://www.managementstudyguide.com/training-evaluation.htm
(1996). Kirkpatrick’s four-level training evaluation model analyzing training effectiveness. Mindtools Ltd. Retrieved from http://www.mindtools.com/pages/article/kirkpatrick.htm
