for Kim Woods

OPERATIONS MANAGEMENT FINAL PAPER NOTES

don’t make the project too long . don’t over 8page except title page, a table of contents page and reference page…apa format

1. ABSTRACT oneto two-page AN ABSTRACT HAS TO TAKE A POSTION AND LEADS THE READER TO BELIEVE WHAT YOU THINK OF A FIRM

2. EACH POINT HAS TO FOLLOW THE FINALGUIDELINE…

Introduction
. This first segment should present a brief history of the organization and its local operations. Be brief and succinct.

Organizational analysis
. This part of the report should focus on Activities 1 and 2 as outlined in the description of the term project. In particular, be specific when writing this section. Do not make open-ended statements.

Problem identification and solution
. In this segment of the report, each team should focus on Activity 3 in the description of the term project. When identifying a problem, be specific, and make sure the problem relates to the activities that you are to study. Further, when developing a solution(s), do not be open-ended. If you are recommending changes in the current method(s), you need to estimate the costs, if any, of such changes. As before, be thorough about solutions that are proposed; that is, make sure that you consider all aspects of the problem.

Summary
. In two to three pages, you must summarize your project, including what you did, how you did it, the major problems, and the solutions proposed.

Exhibits, tables, and figures
. All calculations, figures, and other graphical or numerical information should be summarized in this section. Additionally, any appendix, exhibit, table, and/or figure attached to the report must be typed and referred to in the report.

. 1OM decision activities :

1firm service strategy . 2quality strategy. 3process strategy.4layout design.5location strategy.6human resources.7 supply chain strategy 8.scheduling strategy 9.maintenance strategy. 10 inventory strategy 

  flowchart is in chapter 7

human resource and job analysis in chapter10

others pls check textbook ~

Chapter 1: Operations and Productivity

Brief Chapter presentation along with case discussion will help students define what is operations management, explain the distinction between goods and services, differences between production and productivity, compute single and multi factor productivity, identify critical variables in enhancing productivity

Chapter 2: Operations Strategy in a Global Environment

Students will be able to define mission and strategy, identify and explain three strategic approaches to competitive advantage, define 10 decisions of operations management, identify five OM strategy insights provided by PIMS research, Identify and explain four global operations strategy options

Chapter 5: Design of Goods and Services

Define product lifecycle, define product development system, build a house of quality, describe how time-based competition is implemented, describe how products and services are defined, prepare the documents needed for production, describe customer participation in the design and production of services, apply decision trees to product issues.

Chapter 6: Managing Quality

Students will be able to define quality and TQM, ISO international quality standards, Explain six sigma, explain how benchmarking is used, Explain quality robust products and Taguchi concepts, Use the seven tools of TQM

Chapter 7: Process Strategy

Students will be able to describe production processes, compute crossover points for different processes, use the tools of process analysis, describe customer interaction in process design, Identify recent advances in production technology

MIDTERM EXAM

Chapter 8: Location Strategies

Identify and explain seven major factors that affect location decisions, compute labor productivity, apply factor rating method, complete locational break even analysis graphically and mathematically, use of center of gravity method

Chapter 9: Layout Strategies

Students will discuss important issues in office layout, Define the objective of retail layout, discuss modern warehouse management and terms such as ASRS cross docking and random stocking, identify when fixed positions layouts are appropriate, Explain how to achieve a good process oriented facility layout, define work cell an the requirements of a work cell, define product oriented layout, explain how to balance production flow in a repetitive or product oriented facility

Chapter 10: Human Resources and Job design

Students will be able to describe planning policies, identify major issues in job design, identify major ergonomic and work environmental issues, use the tools of methods analysis, understand the contribution of the visual workplace

Chapter 11: Supply chain management

Students will be able to explain the strategic importance of the supply chain, identify five supply chain strategies, explain issues and opportunities in the supply chain, describe approaches to supply chain negotiations, evaluate supply chain performance, compete the percent of assets committed to inventory, compute inventory turnover

Chapter 04: Forecasting

Students will be able to understand the three time horizons and which models apply for each use, Explain when to use each of the four qualitative models; Apply the naive, moving average, exponential smoothing, and trend methods. Compute three measures of forecast accuracy, Develop seasonal indexes; conduct a regression and correlation analysis.

Chapter 15: Short-Term Scheduling

Students will be able to explain the relationship between short-term scheduling, capacity planning, aggregate planning, and a master schedule; Draw Gantt loading and scheduling charts; Apply the assignment method for loading jobs; Name and describe each of the priority sequencing rules; Use Johnson’s rule; Define finite capacity scheduling; Use the cyclical scheduling technique

Chapter 16: JIT and Lean Operations

Students will be able to Define just-in-time, TPS, and lean operations; Define the seven wastes and the 5 Ss; Explain JIT partnerships; Determine optimal setup time; Define kanban; Compute the required number of kanbans; Explain