Case Study Analysis Discussion—Financial Crisis at SMH
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Organizations can experience crises due to changes in economic conditions. In an economic downturn where individuals lose their jobs, many also lose their medical insurance coverage. With fewer employees on the payroll, states receive less revenue from taxes and thus have less money to pay for Medicaid and other services. This compounds the problem of healthcare funding. Hospitals lose out on high-margin procedures and, at the same time, see an increase in charity care in less profitable areas of the hospital.
This assignment requires you to analyze the SMH data and develop a strategic plan that can be used in the event of a financial crisis. For your discussion, you will consider the following two scenarios:
- Scenario 1: The nursing union has begun bargaining and has demanded a 10 percent increase in salaries, a guarantee of no lay-offs, and an increase in pension benefits. The increase in pension benefits has a $1 million annual impact.
- Scenario 2: Your community is suffering a significant decrease in employment. Employees are losing their health insurance. You anticipate a 10 percent decrease in patient revenue. However, your costs will not decrease to the same extent. You anticipate many of these individuals will continue to visit your emergency room (ER) and consume resources. The net impact is a significant increase in bad debt.
In your strategic plan, include the operating and capital requirements the organization would need in order to navigate the crisis.
Write a 3- to 5-page report in Word format. All written assignments and responses should follow APA rules for attributing sources.
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>SMH Introduction
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Sakasegawa Memorial Hospital (SMH) is a
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0-bed metropolitan not-for-profit (NFP) hospital in a major city. The hospital competes with other hospitals for its patient base. Managed care is a significant part of its revenue stream and the hospital is not receiving competitive rates. This puts the hospital at a competitive disadvantage.
The hospital has been in existence for over
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5 years and there is only a small mortgage on the building. This is an advantage for the hospital.
The hospital sold property and used the funds to build the infrastructure of the organization. While the hospital needs additional funding for major projects, it has no more property available for sale.
In addition, while the hospital has enjoyed the benefits of several significant contributors, these contributors are getting “contributor fatigue.” They are less interested in contributing because the hospital has not turned the corner on operation revenue and expenses. The hospital faces significant issues with the current economic crisis. The issues include a drop in
Medicaid |
payments and a number of people in the community losing their insurance coverage.
2007 revenue expense data
| Revenue |
|
| Source |
Amount |
Net Patient revenue non-
| Medicare |
$260,
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|
|
| 1 |
8
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|
| 3 |
,000.00
] |
| Capitation Rev |
enue
$36,829,320.00 |
Patient Revenue – Medicare Medicaid |
$188,
|
|
| 4 |
08,800.00
three items match line 1 Part 1 |
Unrelated business revenue |
Capitation Rev
|
| Other |
rev – sale of asset
$5,492,700.00 |
Rent revenue |
$450,000.00 |
dividends |
$3,800,000.00 |
Investment Income |
$1,892,925.00 |
Other rev – other |
$5,290,000.00 |
Note – see detail |
Contributions |
$7,722,580.00 |
Net assets released from restrictions |
Ttl
| Unrestricted |
Rev
$510,069,325.00 |
|
| Expenses |
Source
|
|
| Total |
Clinical Services |
management & General |
Fundraising |
Salaries |
Salaries Officers |
25a Part II |
$5,008,242.00 |
$540,392.00 |
$4,135,300.00 |
$332,550.00 |
Other Salaries |
26 Part II |
$176,481,232.00 |
$158,833,127.00 |
$16,765,700.00 |
$882,405.00 |
Pension |
27 Part II |
$17,942,172.00 |
$16,147,964.00 |
$1,704,508.00 |
$89,700.00 |
Fringe Benefits |
28 Part II |
$23,783,424.00 |
$21,406,424.00 |
$2,259,000.00 |
$118,000.00 |
Payroll Taxes |
29 Part II |
$13,336,000.00 |
$12,002,000.00 |
$1,266,000.00 |
$68,000.00 |
Total Salaries & Benefits |
|
|
| total |
$236,551,070.00 |
$208,929,907.00 |
$26,130,508.00 |
$1,490,655.00 |
Fundraising fees |
30 Part II |
| $0.00 |
Accounting Fees |
31 Part II |
| $340,900.00 |
$340,900.00
Legal fees |
32 Part II |
$1,345,300.00 |
$1,211,300.00 |
$134,000.00 |
Supplies & Other |
33 Part II |
$226,106,126.00 |
$225,600,500.00
rwmayer: rwmayer:
See detail – Hospital costs |
$500,210.00 |
$5,416.00 |
Telephone |
34 Part II |
$1,049,247.00 |
$944,400.00 |
$99,600.00 |
$5,247.00 |
Postage and shipping |
35 part II |
$339,584.00 |
$305,626.00 |
$32,260.00 |
$1,698.00 |
Occupancy |
36 Part II |
$0.00
Equipment rental and maintenance |
37 Part II |
$8,967,852.00 |
$8,071,152.00 |
$896,700.00 |
Printing and publications |
38 Part II |
$177,000.00 |
$159,200.00 |
$16,800.00 |
$1,000.00 |
Conference conventions and meetings |
40 Part II |
$78,500.00 |
$70,000.00 |
$8,000.00 |
$500.00 |
Interest exp (net) |
41 Part II |
$9,601,800.00 |
$8,551,800.00 |
$1,000,000.00 |
$50,000.00 |
|
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| Depreciation |
42 Part II |
$31,083,552.00 |
| $27,975,052 |
.00
$3,108,500.00 |
Provision for Bad debt |
43a * |
| $1,005,000.00 |
$1,005,000.00
Other expenses |
43b-* |
Ttl exp |
$516,645,931.00 |
$482,823,937.00 |
$32,267,478.00 |
$1,554,516.00 |
Excess of rev over exp |
($6,576,606.00) |
2007 asset liab data
Beginning of year |
End of Year |
ASSETS |
Source
2005 |
2006 |
Cash |
line 45 Part IV |
$6,787,000.00 |
$2,210,000.00 |
Cash investments |
line 46 Part IV |
$19,850,000.00 |
$32,808,000.00 |
Accounts Receivable |
Line 47a Part IV |
$117,500,000.00 |
| Less Allowance |
Line 47b Part IV |
$47,948,000.00 |
Net Accounts Receivable |
Line 47 Part IV |
$63,330,
| 160 |
.00
$69,552,000.00 |
Pledges Receivable |
Line 48a Part IV |
$4,700,900.00 |
Less Allowance
Line 48b Part IV |
$576,000.00 |
Net Pledges Receivable |
Line 48 Part IV |
$6,123,000.00 |
$4,124,900.00 |
Other Note receivables |
Line 451cPart IV |
$13,378,061.00 |
$22,606,100.00 |
Inventory |
Line 52 Part IV |
$8,443,379.00 |
$10,362,000.00 |
Prepaid expenses |
line 53 Part IV |
$9,917,000.00 |
$7,705,000.00 |
Investments (FMV) |
line 54a Part IV |
$74,180,000.00 |
$78,800,000.00 |
Land |
line 57a Part IV |
$617,314,000.00 |
Accoumulated Depreciation |
line 57b Part IV |
$328,568,000.00 |
Net Land |
line 57c Part IV |
$290,824,900.00 |
$288,746,000.00 |
Other Assets |
line 58 Part IV |
$81,000,000.00 |
$74,500,000.00 |
Total Assets |
| $573,833,500.00 |
| $591,414,000.00 |
Liabilities |
Accounts Payable |
line 60 Part IV |
$83,829,885.00 |
$87,118,742.00 |
Tax exempt bond |
line64a part IV |
$139,233,400.00 |
$136,451,800.00 |
Mortgage and Note Payable |
line 64b Part IV |
$17,210,000.00 |
$17,900,000.00 |
Other Liabilities |
line 65 Part IV |
$122,683,500.00 |
$133,556,958.00 |
Total Liabilbites |
$362,956,785.00 |
$375,027,500.00 |
Fund Balances |
Unrestricted
line 67 Part IV |
$155,132,000.00 |
$158,866,000.00 |
Temporarily restricted |
line 68 Part IV |
$38,523,000.00 |
$40,208,000.00 |
Permanently restricted |
line 69 Part IV |
$17,221,715.00 |
$17,312,500.00 |
Fund balance |
$210,876,715.00 |
$216,386,500.00 |
Liabilities and Net Assets |
$573,833,500.00 $591,414,000.00
Detailed revenue
Part III Form 990 |
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| Patient days |
Inpatient |
164,972 |
Ambulatory service visits |
outpatient |
148,617 |
Patient days distribution |
% distribution |
total days |
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| Cardiology |
| 6% |
9,145 |
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| Orthopedic |
10% |
15,959 |
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| Medicine |
7
| 2% |
119,246 |
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| Other services |
13% |
20,622 |
distribution of
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| patient days |
Medicare Medicaid
Managed care/Insurance |
Private pay |
Column1 |
total
Cardiology
3658 |
457 |
4481 |
549 |
9145 |
Orthopedic
5905 |
160
9097 |
798 |
15959 |
Medicine
41736 |
9540 |
66778 |
1192 |
119246 |
Other services
9223 |
496 |
10401 |
502 |
20622 |
60522 |
10653 |
90756 |
3041 |
164972 |
% distribution
Roger Mayer: Roger Mayer:
use this allocation basis to allocate expenses between payers in Module 3 assignment 2.
|
37% |
6%
55% |
2%
|
| 100% |
Revenue Distribution |
Payer |
Column2 |
| Total Revenue |
|
|
| Inpatient Revenue |
| Outpatient Revenue |
| Medicare Revenue |
$179,567,920.00 |
| $154,045,694.40 |
$25,522,225.60 |
| Medicaid Revenue |
$16,840,880.00 |
| $14,956,792.00 |
$1,884,088.00 |
| Managed Care |
$274,162,320.00 |
| $226,729,856.00 |
$47,432,464.00 |
| Private Pay |
$14,850,000.00 |
| $12,177,000.00 |
$2,673,000.00 |
$485,421,120.00 |
|
| $407,909,342.40 |
$77,511,777.60 |
Inpatient Revenue Distribution |
Cardiology Orthopedic Medicine Other
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| Totals |
Inpatient Revenue
$39,612,365.72 |
$41,460,795.08 |
$284,847,513.80 |
$41,988,667.80 |
$407,909,342.40
Detailed costs
Table I |
| Personnel and other |
| totals |
| Inpatient allocated expenses |
|
|
| Allocation basis |
|
| Officers Salaries& Fringe |
$708,424.15 |
$566,739.32 |
patient days
|
| Clinical Salaries & Fringes |
$208,221,482.85 |
$197,810,408.70 |
hours of service |
41.6779152919 |
|
| Other clinical expenses |
$20,318,478 |
$16,254,782 |
patient days
Depreciation $27,975,052
$22,380,042 |
| square feet |
|
| Physician Fees |
$14,850,673.89 |
$11,880,539.11 |
patient days
|
| Other supplies |
$9,433,511.95 |
$7,546,809.56 |
patient days
|
| Utilities |
$17,289,172.12 |
$13,831,337.69 |
square feet
Total Personnel and other |
$298,796,794.96 |
| $270,270,658.39 |
Table II |
|
|
| Direct Patient Care Expenses |
totals Inpatient allocated expenses Allocation basis
Cardiology |
$12,506,205.80 |
$10,004,964.64 |
|
| 100% to cardiology |
Orthopedic |
$12,339,125.41 |
$9,871,300.33 |
|
| 100% to Orthopedic |
| pharmaceuticals |
$23,391,254.11 |
$18,713,003.29 |
Patient days
$69,545,157.89 |
Ancillary (lab x-ray) |
$63,540,193.25 |
$50,832,154.60 |
Patient days
Total
$111,776,778.57 |
| $89,421,422.85 |
Table III |
|
|
| Indirect Patient Care expenses |
Totals
Inpatient Allocated expenses |
Allocation basis
Cardiology medical supplies |
$2,659,459.72 |
$2,127,567.78 |
100% to cardiology
Orthopedic medical supplies |
$2,393,513.75 |
$1,914,811.00 |
100% to Orthopedic
pharmaceuticals
$5,318,919.44 |
$4,255,135.55 |
Patient days
$31,913,516.65 |
general medical supplies |
$21,275,677.77 |
$17,020,542.21 |
Patient days
ancillary expenses |
$13,297,298.60 |
$10,637,838.88 |
Patient days
Total
$44,944,869.28 |
| $35,955,895.43 |
Table IV |
|
|
| Malpractice |
Totals
Inpatient Allocated Expenses |
Allocation basis
Cardiology
$5,263,709.72 |
$4,210,967.78 |
100% to cardiology
Orthopedic
$6,908,619.01 |
$5,526,895.21 |
100% to Orthopedic
Medicine
$14,804,183.60 |
$11,843,346.88 |
100% medicine |
Other services
$328,981.86 |
$263,185.49 |
Patient days
Total
$27,305,494.19 |
| $21,844,395.35 |
Table V |
Clinical Salaries & Fringes – Inpatient Allocation |
total
Cardiology
324,648 |
Orthopedic
478,770 |
Medicine
3,458,134 |
Other services
484,617 |
4,746,169 |
average rate per hour – $41.68 |
Table VI |
Square feet allocation – Inpatient services |
Cardiology
21% |
Orthopedic
26% |
Medicine
49% |
Other services
4% |
total 100%
Module 3 Asgn 1 Instructions
The SMH financial statement contains additional data that will allow you to conduct an analysis of revenue efficiency factors. |
In this assignment, you will calculate direct expenses including labor, supply, and drug costs. |
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| Assignment detail |
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| Tabs to reference: |
|
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| “Detailed Revenue” allocates revenue by inpatient and outpatient |
|
|
| “Detailed Expenses” allocated direct expenses by inpatient and outpatient |
“2007 Revenue Expense Data” provides data on other income sources and indirect expenses. |
1
Create a table that shows gross profit (patient revenue – direct expenses) for inpatient and outpatient services. |
See example: |
Inpatient Revenue Outpatient Revenue Total Revenue
Inpatient direct expenses |
Outpatient direct expenses |
Total Expenses |
IP Gross Profit |
OP Gross Profit |
| Total Gross Profit |
2
Calculate Gross Profit (GP) margin for both services. |
3
Calculate GP per patient day and per operating theater (OT) procedure. |
4
Compare your expenses to your benchmark data. (Because some of the comparative data does |
not have sufficient detail this may be a high-level review.) |
5
Comment on the services from the perspective of expense and revenue distribution and explain why |
there are differences between gross profit margins |
6
Complete a table that includes other expenses and other revenue. The table should clearly |
distinguish between direct and indirect expenses |
7
Comment on why other income and contributions are critical to the survival of the organization. |
Does the reliance on investment income mean that the organization will take a higher risk in order |
to increase income? |
Module 3 Assgn 2 Instructions
You will use the information from M3: Assignment 1, develop a gross profit analysis for managed care payers |
to develop a strategic plan for a managed care contract negotiation. |
Assignment detail
Tabs to reference:
“Detailed Revenue” allocates revenue by inpatient and outpatient
“Detailed Expenses” allocated direct expenses by inpatient and outpatient
1
Calculate inpatient gross profit for the major payers at the hospital. |
gross profit (patient revenue-direct expenses) |
Inpatient analysis |
Medicare Revenue Medicaid Revenue Managed Care Private Pay Totals
Patient Revenue
Roger Mayer: Roger Mayer:
use revenue distribution table
|
$154,045,694.40 $14,956,792.00 $226,729,856.00 $12,177,000.00 $407,909,342.40
Expenses
Roger Mayer: Roger Mayer:
Allocate expenses based upon patient day distribution %.
Personnel and other $270,270,658.39
Direct Patient Care Expenses $89,421,422.85
Indirect Patient Care expenses $35,955,895.43
Malpractice $21,844,395.35
|
| Total Direct Expenses |
$417,492,372.03 |
Total Gross Profit
Gross profit percentage by Payer |
100%
2
Calculate gross profit and gross profit percentage by payer. |
3
Comment on the results of your GP calculations. |
4
In this example we assumed that patients from each payer incurred costs at the same rate. |
Is this assumption correct? What level of detail of cost identification should the Hospital attempt to obtain? |
5
Based on your understanding of your costs, you will develop a plan for contract negotiations with a managed care provider. In your plan, |
outline a strategy for contract negotiation. |
6
Based upon your analysis of the other organizations are you in a better or worse position when it comes for contract negotiations? |
7
Payers always want to move procedures from the Inpatient setting to an Outpatient setting. |
How does this affect the hospital strategy? |
Module 4 Assgn 1 Instructions
You will analyze the SMH Data Set to identify costs associated with specific clinical product lines and measure gross profit. |
You will compare results your analysis and become familiar with activity based costing and managed care contracting in this study. |
The “Detailed Cost” tab provides inpatient costs and the allocation basis for each cost. You will put this information into a model |
and a model that analyzes costs by product line. In this case we have for product lines including Cardiology, Orthopedic Medicine, and Other. |
Assignment detail
Tabs to reference:
“Detailed Revenue” allocates revenue by inpatient and outpatient
“Detailed Expenses” allocated direct expenses by inpatient and outpatient
1
Calculate inpatient gross profit for each product line. The template that students can use is as follows: |
Note: Allocate revenue based upon patient day distribution between product lines |
Cardiology Orthopedic Medicine Other Totals
Inpatient Revenue
Expenses
Officers Salaries& Fringe
Clinical Salaries & Fringes
Other clinical expenses
Depreciation
Physician Fees
Other supplies
Utilities
Direct Patient Care Expenses
Indirect Patient Care expenses
Malpractice
Total Direct Expenses
Gross profit by Product Line |
2
Comment on the results of your inpatient GP calculations. What product line is most profitable by dollar amounts and gross profit percentage? |
3
Is there value in separating product lines into more detail? What detail would you recommend? |
For example, what is the value in separating revenue and expenses by physician? Surgery type? And others? |
Module 4 Assgn 2 Instructions
In this assignment, students will carry out a profit analysis for a specific product line. |
We are using the example of Cardiology. However, students can use another product line |
Students will develop a Cost-Volume-Profit template to help measure costs and changes to variable and indirect costs using SMH data. |
Assignment detail
Tabs to reference:
“Detailed Revenue” allocates revenue by inpatient and outpatient
“Detailed Expenses” allocated direct expenses by inpatient and outpatient
“Module 4 Assgn 1 Instructions” for baseline cost information |
1
Develop a template of costs. |
You should separate expenses between variable and fixed expenses. |
To assist, the template provides some guidance: |
Inpatient Cardiology |
Cardiology total |
Patient days |
Per patient day |
Revenue
Expenses
Variable |
Clinical Salaries & Fringes
Other clinical expenses
Physician Fees
Other supplies
Direct Patient Care Expenses
Indirect Patient Care expenses
Total Variable Expenses |
Fixed |
Officers Salaries& Fringe
Roger Mayer: Roger Mayer:
do not calculate fixed costs on a per patient day basis.
|
Depreciation
Utilities
Malpractice
Total Fixed Expenses |
Total Direct Expenses
Gross profit for Inpatient Cardiology |
2
Calculate the break even point in patient days |
Note: Break even point |
Total Fixed cost / (per patient day revenue – per patient day variable expenses) |
3
Calculate the break even point assuming a 5 percent increase in clinical salaries and a 4 percent increase in officer salaries. |
4
A physician wants to add a new procedure that will increase direct patient care expense by $200 per day. |
What is the impact on gross profit and the breakeven point? |
5
The hospital is considering hiring a physician. This will increase annual costs by $250,000. However, with the addition of this |
physician it is anticipated that patient days will increase by 6 percent. Is this a good move for the Hospital? |
6
Many times it is difficult to determine if a cost is variable or fixed. In addition, costs may be variable, but only in a relevant range. |
Do you agree with the categorization of costs as they are presented on this template? Would you recommend changes? What additional |
information would help you analyze the data? |
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