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Tech depot

Al Hassan, Hussain M

hussainmj2000@hotmail.com

OB

Assignment 2

July 7, 2013

Tech Depot, Page: 569

· Issues and Facts:

A. Product issues:

1. Product shortage: this issue related to the new policy that introduced by the 2nd CEO “Inventory Controls”. On one hand, it helped the sales. On the other hand, the downside of this policy is when customers walk-in into one of these stores and they couldn’t find what they looking for.

2. Centralized VS Decentralized.

a. Previously the company had had 9 buying offices.

b. Aiken (2nd CEO) introduced centralized purchasing to have more power with suppliers.

3. Inventory controls: control the quantity of the products that display in the stores.

4. Lost suppliers.

B. Employees:

1. High turnovers.

2. Flextime.

3. Low of productivity.

4. Loyalty issue.

C. Communication:

1. Lack of motivation. (Delegating employees without discussing the required tasks)

2. Lack of communication between employers and employees.

D. Laws: Overworked was not recorded.

E. Management:

1. Macro to Micro. (From open-door policy to more strict and closed style)

2. Org. Culture changes. (From collaborative to management)

Recommendation:

1. Managing change: maintain the organization culture in all departments.

2. Rebuilding the relationship with suppliers: trying to sign new contracts with vendors to supply warehouses with products and prevent the shortage in their stores.

3. Training:

a. Managers: offering workshops to help them in their managing and communication skills.

b. Employees: offering workshops to motivate them in production and accepting the changes in the company.

4. Surveys: regular feedback to improve the status of the company and solving any issues that might occur for the long-term.

a. Employees. b. Customers. c. Managers.

Goals:

1. Collaborative culture.

2. Job enrichment: giving employees more power to increase the productivity.

3. Vendors’ partnerships: to prevent the shortage in products.

4. Transparency: to gain employees loyalty.

5. Increase shareholders: this will the last option to preventing bankrupt.

Theories:

1. Katter’s Eight-step plan.

a. Creating a new vision (org. culture) to direct the changes and strategies for achieving the company goal.

b. Discuss the current issues in the firm and remove all the barriers.

c. Planning and creating new policies to move the company towards its goal.

2. Equity theory: ensure that all employees get treated fairly in all aspects.

Inputs

Outputs

· Time
· Effort
· Loyalty
· Hard Work
· Commitment
· Adaptability
· Flexibility
· Tolerance
· Determination
· Support from co-workers and colleague

· Salary
· Employee benefit
· Expenses
· Recognition
· Reputation
· Responsibility
· Sense of achievement
· Praise
· Thanks
· Stimuli

Assignment 3

Case Study Analysis – Marking Sheet

Note: Your instructor will use the marking sheet for case studies. The marks will be adjusted to reflect the mark assigned to each case completed.

Outcomes

Comments

Assumptions
· Assumptions clearly stated
· Projection and bias free
5 Marks

Should be in discussion and point form.
4/5

Issues
· Clearly identifies issues
· Projection and bias free
5 Marks

Should be in discussion and point form.
4/5

Analysis
· Links theories and concepts within the analysis
· Uses multiple applications
· Differentiates between cause and effect
· Demonstrates ability to ‘peel the onion’
10 Marks

Actually discuss the connections here so that we can see the theories in action.
4/10

Recommendations
· Includes applicable recommendations and supporting rationale
· Includes pro’s and cons of each recommendation
· Includes final recommendations and supporting rationale
10 Marks

Actually discuss the recommendations in full including pros and cons of each.

5/10
7/10

Implementation Steps
· Provides a logical sequence of steps where applicable
5 Marks

I don’t see this.
0/5
2/5

Grammar and format
· Grammatically correct
· Free of spelling and typographical errors
· Demonstration of business writing skills
5 Marks

Hard to mark due to lack of discussion and point form presentation.
3/5

Total
20 /40 Marks
24/40

Your points were accurate but you needed to elaborate on them. Should be a fully written submission.