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COM200
Interpersonal Communication
This course is designed to aid students in understanding the dynamics of interpersonal
relationships. Verbal and nonverbal communication patterns between people in personal, social,
academic, and professional settings will be examined, and the nature of those interactions will be
evaluated using contemporary communication theory. The course will enable students to identify
their interpersonal communication behaviors and to more critically evaluate their own oral
communication and that of others. A primary goal of the course is to improve the quality of
students’ communication in their personal and professional relationships.
COM200 Interpersonal Communication
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Table of Contents
COURSE AT A GLANCE ………………………………………………………………………………………………………………………………………………….
4
COURSE DESCRIPTION ………………………………………………………………………………………………………………………………………………………. 4
COURSE DESIGN ………………………………………………………………………………………………………………………………………………………………. 4
COURSE PREREQUISITES …………………………………………………………………………………………………………………………………………………….
5
LEARNING OUTCOMES ……………………………………………………………………………………………………………………………………………………… 5
LEARNING RESOURCES …………………………………………………………………………………………………………………………………………………….. 5
Required Text ……………………………………………………………………………………………………………………………………………………………… 5
Required Articles ………………………………………………………………………………………………………………………………………………………….
6
Required Multimedia ……………………………………………………………………………………………………………………………………………………. 6
Required Websites ……………………………………………………………………………………………………………………………………………………….. 6
Recommended Articles ………………………………………………………………………………………………………………………………………………….
7
COMPONENTS OF COURSE EVALUATION …………………………………………………………………………………………………………………..
8
DISCUSSIONS …………………………………………………………………………………………………………………………………………………………………… 8
QUIZZES …………………………………………………………………………………………………………………………………………………………………………. 8
ASSIGNMENTS …………………………………………………………………………………………………………………………………………………………………. 8
FINAL PAPER ……………………………………………………………………………………………………………………………………………………………………
9
COURSE GRADING …………………………………………………………………………………………………………………………………………………………..
11
Grading Percent Breakdown ……………………………………………………………………………………………………………………………………….. 11
WEEK ONE …………………………………………………………………………………………………………………………………………………………………….
12
COURSE CONTENT ………………………………………………………………………………………………………………………………………………………….. 12
Overview ………………………………………………………………………………………………………………………………………………………………….. 12
Learning Outcomes ……………………………………………………………………………………………………………………………………………………. 12
Required Readings …………………………………………………………………………………………………………………………………………………….. 12
Discussions ……………………………………………………………………………………………………………………………………………………………….. 1
3
Quiz ………………………………………………………………………………………………………………………………………………………………………….
14
Assignments ………………………………………………………………………………………………………………………………………………………………. 14
WEEK TWO ……………………………………………………………………………………………………………………………………………………………………
16
COURSE CONTENT ………………………………………………………………………………………………………………………………………………………….. 16
Overview ………………………………………………………………………………………………………………………………………………………………….. 16
Learning Outcomes ……………………………………………………………………………………………………………………………………………………. 16
COM200 Interpersonal Communication
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Required Readings and Websites …………………………………………………………………………………………………………………………………. 16
Recommended Readings ………………………………………………………………………………………………………………………………………………
17
Discussions ……………………………………………………………………………………………………………………………………………………………….. 17
Quiz ………………………………………………………………………………………………………………………………………………………………………….
18
Assignments ………………………………………………………………………………………………………………………………………………………………. 18
WEEK THREE ………………………………………………………………………………………………………………………………………………………………..
20
COURSE CONTENT ………………………………………………………………………………………………………………………………………………………….. 20
Overview ………………………………………………………………………………………………………………………………………………………………….. 20
Learning Outcomes ……………………………………………………………………………………………………………………………………………………. 20
Required Readings and Websites …………………………………………………………………………………………………………………………………. 20
Recommended Readings ………………………………………………………………………………………………………………………………………………
21
Discussions ……………………………………………………………………………………………………………………………………………………………….. 21
Assignments ……………………………………………………………………………………………………………………………………………………………….
22
WEEK FOUR …………………………………………………………………………………………………………………………………………………………………..
24
COURSE CONTENT ………………………………………………………………………………………………………………………………………………………….. 24
Overview ………………………………………………………………………………………………………………………………………………………………….. 24
Learning Outcomes ……………………………………………………………………………………………………………………………………………………. 24
Required Readings and Multimedia ……………………………………………………………………………………………………………………………… 24
Discussions ………………………………………………………………………………………………………………………………………………………………..
25
Quiz ………………………………………………………………………………………………………………………………………………………………………….
26
Assignments ………………………………………………………………………………………………………………………………………………………………. 26
WEEK FIVE ……………………………………………………………………………………………………………………………………………………………………
28
COURSE CONTENT ………………………………………………………………………………………………………………………………………………………….. 28
Overview ………………………………………………………………………………………………………………………………………………………………….. 28
Learning Outcomes ……………………………………………………………………………………………………………………………………………………. 28
Required Readings …………………………………………………………………………………………………………………………………………………….. 28
Recommended Readings ……………………………………………………………………………………………………………………………………………… 28
Discussions ………………………………………………………………………………………………………………………………………………………………..
29
Final Paper ……………………………………………………………………………………………………………………………………………………………….
30
COURSE MAP ………………………………………………………………………………………………………………………………………………………………… 31
COM200 Interpersonal Communication
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Course at a Glance
Course Description
This course is designed to aid students in understanding the dynamics of interpersonal relationships. Verbal and nonverbal
communication patterns between people in personal, social, academic, and professional settings will be examined, and the
nature of those interactions will be evaluated using contemporary communication theory. The course will enable students
to identify their interpersonal communication behaviors and to more critically evaluate their own oral communication and
that of others. A primary goal of the course is to improve the quality of students’ communication in their personal and
professional relationships.
Course Design
Many students consider interpersonal communication to be nothing more than common sense. If so, it is common sense
that is often not well practiced. This course design has been developed to help students communicate more effectively in
their interpersonal relationships through course readings, journal and magazine articles, quizzes, a media assignment, and
written assignments.
Each assignment in this course has been specifically created and evaluated to coincide with the learning outcomes of
COM 200. Not only do the elements of this course seek to fulfill the learning outcomes of COM 200 but they also attempt
to engage students and increase their overall interest in the field of interpersonal communication. This course has been
designed to provide students with the tools necessary to apply current and relevant research and skills into their
professional, academic, and personal lives.
Effective and constructive interpersonal communication is the building block of all other areas of communication. This
course should lead to a broad understanding of interpersonal communication and the elements within. COM 200 focuses
on dyadic relationships and the communication process that drives relational development, maintenance, and
disengagement. Students will have the opportunity to test their own assumptions in light of current research and in the
discussion interaction atmosphere of an online classroom setting.
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Course Prerequisites
There are no prerequisites for COM200.
Learning Outcomes
Upon successful completion of this course, students will be able to:
1. Explain the principles and misconceptions in effective interpersonal communications.
2. Identify the barriers to effective interpersonal interactions.
3. Describe the process by which self-concept is developed and maintained.
4. Assess their personal communications and improve their communication competencies.
5. Develop strategies for active, critical, and empathic listening.
6. Recognize how words have the power to create and affect attitudes, behavior, and perception.
7. Understand how perceptions, emotions, and nonverbal expression affect interpersonal relationships.
8. Define emotional intelligence and its role in effective interpersonal relationships.
9. Evaluate appropriate levels of self-disclosure in relationships.
10. Describe strategies for managing interpersonal conflicts.
11. Recognize how self-concept and defensive and supportive messages and behaviors create positive and negative
communication climates.
12. Understand the impact of gender and culture on interpersonal communications.
Learning Resources
Required Text
Sole, K. (2011). Making connections: Understanding interpersonal communication. San Diego, CA: Bridgepoint
Education, Inc.
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Required Articles
Close relationships sometimes mask poor communication. (2011, January). U.S. News & World Report, 1. Retrieved from
ABI/INFORM Global. Document ID: 2270370591. (PDF
available in online
classroom)
Bower, B. (2010, November). Shared talking styles herald new and lasting romance. U.S. News & World Report, 1.
Retrieved from ABI/INFORM Global. Document ID: 2223940991. (PDF available in online classroom)
Schoenberg, N. (2011, January 17). Can we talk? Researcher talks about the role of communication in happy marriages.
McClatchy-Tribune News Service. Retrieved from ProQuest Newsstand. Document ID: 2240370261. (PDF
available in online classroom)
Required Multimedia
Brooks, J. (Director). (2004). Spanglish [Motion picture]. Los Angeles: Gracie Films.
Cohen, B. (Producer), & Mendes, S. (Director). (1999). American beauty [Motion picture]. Los Angeles:
Dreamworks.
Goldwyn, T. (Director). (2006). The last kiss [Motion picture]. Los Angeles: Dreamworks.
Haggis, P. (Director). (2004). Crash [Motion picture]. Los Angeles: Bob Yari Productions.
Mordaunt, W., Tadross, M. (Executive Producers), &Tennant, A. (Director). (2005). Hitch [Motion picture]. Los Angeles:
Sony Pictures.
Required Websites
(n.d.). Willingness to listen measure. Retrieved from http://www.jamescmccroskey.com/measures/wtlisten.htm
Ashford University. (n.d.). Ashford Writing Center. Retrieved from http://ashfordwritingcenter.com/
Pennebaker Conglomerates Inc. (n.d.). Language style matching. Retrieved from http://www.utpsyc.org/synch/
http://www.jamescmccroskey.com/measures/wtlisten.htm
http://ashfordwritingcenter.com/
http://www.utpsyc.org/synch/
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Recommended Articles
Carter, K. A. (2003). Type me how you feel: Quasi-nonverbal cues in computer-mediated communication. et Cetera,
60(1), 29-39. Retrieved from Research Library. Document ID: 351058451.
Holohan, E. (Reporter). (2011, January 14). To nab that job, check your posture: Experiments find more abstract thinking,
willingness to take action in people with ‘expansive’ posture. U.S. New & World Report. Retrieved from
http://health.usnews.com/health-news/family-health/brain-and-behavior/articles/2011/01/14/to-nab-that-job-
check-your-posture
Hood, J. (2011, March 8). Students’ anti-slur fliers upset some: Derogatory words were listed to curb use, foster
discussion. Chicago Tribune. Retrieved from Chicago Tribune. Document ID: 2285640451.
Johnson, T. (2011, March). Healthy relationships lead to better lives. The Nation’s Health, 41(2), 20. Retrieved from
Research Library. Document ID: 2291829641
Jung, H. Y., & McCroskey, J. (2004). Communication apprehension in a first language and self-perceived competence as
predictors of communication apprehension in a second language: A study of speakers of English as a second
language. Communication Quarterly, 52(2), 170-181. Document ID: 668175501
Martz, D., Petroff, A., Curtin, L., & Bazzini, D. (2009). Gender differences in fat talk among American adults: Results
from the psychology of size survey. Sex Roles, 61(1-2), 34-41. Retrieved from Research Library. Document ID:
17533276
31
Miczo, N., Segrin, C., & Allspach, L. E. (2001). Relationship between nonverbal sensitivity, encoding, and relational
satisfaction. Communication Reports, 14(1), 39-48. Retrieved from Research Library. Document ID: 72022836.
Mottet, T. P. (2000). The role of sexual orientation in predicting outcome value and anticipated communication behaviors.
Communication Quarterly, 48(3), 223-239. Document ID: 72038418
Preston, P. (2005). Nonverbal communication: Do you really say what you mean? Journal of Healthcare Management,
50(2), 83-6. Retrieved from ABI/INFORM Global. Document ID: 814698921.
http://health.usnews.com/health-news/family-health/brain-and-behavior/articles/2011/01/14/to-nab-that-job-check-your-posture
http://health.usnews.com/health-news/family-health/brain-and-behavior/articles/2011/01/14/to-nab-that-job-check-your-posture
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Components of Course Evaluation
Multiple measures of evaluation are used in the course, allowing students opportunities to demonstrate their learning in
more than one way, and giving consideration to individual learning styles. Course components that will be evaluated
include:
Discussions
Each week students will participate in online discussions with classmates, which are related to the week’s readings. These
discussions replace the interactive dialogue that occurs in the traditional classroom setting. Each week, students’ initial
discussion posts are due by 11:59 p.m. (of the time zone in which each student resides) on Day 3 (Thursday). Students
will have until 11:59 p.m. on Day 7 (the following Monday) to make the required minimum number of response posts to
classmates. Discussions represent 35% of the overall course grade.
Quizzes
In Weeks One and Two, students will demonstrate and reinforce their understanding of the week’s content by taking
open-book quizzes. Students have up to 12 hours to complete a quiz once they begin. The quiz must be completed in one
sitting, by Day 6 of the week in which it is due. The questions are multiple choice and true/false. Each quiz is worth five
(5) percent. Quizzes represent 15% of the overall course grade.
Assignments
There is a written assignment due in Weeks One through Four of this course. These assignments must reflect college-level
writing and critical thinking. Assignments represent 25% of the overall course grade.
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Final Paper
The final assignment for this course is a Letter of Advice. The purpose of the Letter of Advice is to provide you with an
opportunity to demonstrate the foundational communication skills you have acquired through the course. The Final
Paper represents 25% of the overall course grade.
Focus of the Final Paper
Imagine that a newly engaged couple hears that you are taking a course in interpersonal communication, and wants advice
for their relationship. Based on what you have learned in this course, what advice would you give them regarding how to
effectively use interpersonal communication in their relationship? Write your paper in the form of a letter.
Instructions
Choose at least five (5) of the twelve (12) course learning outcomes below to help guide your letter. For each of the five
learning outcomes that you use, create a separate section with a heading that reflects the learning outcome that you are
using.
1. Explain the principles and misconceptions in effective interpersonal communications.
2. Identify the barriers to effective interpersonal interactions
3. Describe the process by which self-concept is developed and maintained
4. Assess their personal communications and improve their communication competencies
5. Develop strategies for active, critical, and empathic listening.
6. Recognize how words have the power to create and affect attitudes, behavior, and perception.
7. Understand how perceptions, emotions, and nonverbal expression affect interpersonal relationships.
8. Define emotional intelligence and its role in effective interpersonal relationships.
9. Evaluate appropriate levels of self-disclosure in relationships.
10. Describe strategies for managing interpersonal conflicts.
11. Recognize how self-concept and defensive and supportive messages and behaviors create positive and negative
communication climates.
12. Understand the impact of gender and culture on interpersonal communications.
Write an eight to ten page paper (excluding title and reference pages) in the form of a letter. In this paper, address at least
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five concepts (choose the concepts that you feel are most important to successful communication within interpersonal
relationships). Your advice cannot be based on your own opinions; you must back up your advice with research, which
may include readings from this course or from outside sources. In total, your paper must include at least five (5)
sources, including at least two (2) from ProQuest. This is a formal paper and should utilize proper grammar, complete
sentences, appropriate paragraphs, and correct citations/references in proper APA (6
th
edition) style. However, you will
write this paper in the format of a letter to the newly-engaged couple, and may address the couple throughout the paper.
For example: “Dear Sara and Tim, my advice to you for a successful relationship is…” Along with explaining concepts
and including research, you may also use your personal experiences as examples of the research and advice that you are
offering.
The paper must be formatted according to APA style. Cite your resources in text and on the reference page. For
information regarding APA samples and tutorials, visit the Ashford Writing Center, within the Learning Resources tab on
the left navigation toolbar, in
your online course.
Please Note: An outline of this assignment will be submitted for credit during Week Three, on Day 7. You will receive
feedback on this draft so that you can make the necessary improvements for your Final Paper submission during Week
Five.
Writing the Final Paper
The Final Paper:
1. Must be eight to ten double-spaced pages in length, and formatted according to APA style as outlined in the
Ashford Writing
Center.
2. Must include a title page with the following:
a. Title of paper
b. Student’s name
c. Course name and number
d. Instructor’s name
e. Date submitted
3. Must begin with an introductory paragraph that has a succinct thesis statement.
4. Must address the topic of the paper with critical thought.
5. Must end with a conclusion that reaffirms your thesis.
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6. Must use at least five (5) scholarly sources, including a minimum of two (2) from ProQuest, found in the Ashford
Online Library.
7. Must document all sources (both within the text and on a separate reference page) in APA style, as outlined in the
Ashford Writing Center.
8. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing
Center.
Course Grading
Grading Percent Breakdown
Discussions 35%
Quizzes 10%
Assignments 30%
Final Paper 25%
Total: 100%
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Week One
Course Content
To be completed during the first week of class
Overview
Assignment Due Date Format
Grading
Percent
Post Your Introduction Day 1
Discussion 1
Learning New Skills
Day 3
(1
st
post)
Discussion 3
The “Self” and Communication Day 3
(1
st
post)
Discussion 3
Week One Quiz Day 6
Quiz
5
Article Critique: Masking Poor Communication Day 7 Assignment
5
Learning Outcomes
This week students will:
1. Identify the basic principles of interpersonal communication.
2. Identify common misconceptions and barriers in interpersonal communication.
3. Reflect critically on how to improve communication competency.
4. Analyze how self-concept, self-image, and self-esteem affect interpersonal communication.
Required Readings
1. In order to successfully complete this week’s assignments, read the following chapters in the text Making
Connections: Understanding Interpersonal Communication:
a. Chapter One – Introduction to Human Communication
b. Chapter Two – Overview of Interpersonal Communication
c. Chapter Three – Intrapersonal Communication
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2. In order to successfully complete this week’s assignments, read the following article from the ProQuest database
found in the Ashford Online Library:
a. Close relationships sometimes mask poor communication. (2011, January). U.S. News & World Report, 1.
Retrieved from ABI/INFORM Global. Document ID: 2270370591.
(This article will help you identify common misconceptions about effective communication. PDF
available in online classroom)
Recommended Readings
1. In order to successfully complete this week’s discussions, it is recommended that you read the following articles
from the ProQuest database found in the Ashford Online Library:
a. Johnson, T. (2011, March). Healthy relationships lead to better lives. The Nation’s Health, 41(2), 20.
Retrieved from Research Library. Document ID: 2291829641
(This article discusses the importance of healthy relationships and the positive impact this can have on our
lives.)
b. Martz, D., Petroff, A., Curtin, L., & Bazzini, D. (2009). Gender differences in fat talk among American
adults: Results from the psychology of size survey. Sex Roles, 61(1-2), 34-41. Retrieved from Research
Library. Document ID: 1753327631
(This article discusses body image, gender, and self-acceptance.)
Discussions
Participate in the following discussions:
1. 1
st
Posting Due by Day 1. Post Your Introduction. Post your introduction in the discussion forum titled “Post
Your Introduction” found in Week One. Respond to at least two of your classmates’ posts by Monday, Day 7.
(You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
2. 1
st
Posting Due by Day 3. Learning New Skills. Many people believe that communication skills are easy and
should come naturally. As we have learned this week, learning effective interpersonal communication skills
requires a lot of time and practice. Of all the skills listed in Chapter Two of Making Connections: Understanding
Interpersonal Communication, which skill(s) are you most excited about improving in your interpersonal
relationships? Why do you feel that you need to make improvements in this area? Based on the course material
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that you read this week, what are some ways that you plan to use these skills in your everyday life?
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
3. 1
st
Posting Due by Day 3. The “Self” and Communication. In Chapter Three of Making Connections:
Understanding Interpersonal Communication, the author lays out many psychological concepts concerning the
“self.” How do all these concepts relate to interpersonal communication? Also, give an example of how your
“self-concept,” “self-image,” or “self-esteem” has affected your interpersonal communication.
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
Quiz
1. Due Day 6. Week One Quiz. Complete the quiz on the assigned readings for the week.
Assignments
1. Due by Day 7. Article Critique: Masking Poor Communication. Use the ProQuest online database (found in
the Ashford Online Library) to locate the article entitled, “Close Relationships Sometimes Mask Poor
Communication.” Write a two-page paper (excluding title and reference pages) about your thoughts on this
article. In your paper, be sure to
address the following:
a. Have you ever had a miscommunication with someone close to you simply because you assumed that
they understood you? What happened?
b. How can you make sure that this kind of miscommunication does not happen in the future? Or when it
does happen, what could you do to make your communication more clear?
Be sure to reference the ProQuest article and at least one of the other course readings from this week in your
paper. This can be your textbook or one of the recommended articles. The paper must be formatted according to
COM200 Interpersonal Communication
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APA style. Cite your resources in text and on the reference page. For information regarding APA samples and
tutorials, visit the Ashford Writing Center, within the Learning Resources tab on the left navigation toolbar, in
your online course.
COM200 Interpersonal Communication
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Week Two
Course Content
To be completed during the second week of class
Overview
Assignment Due Date Format
Grading
Percent
Improving Verbal Communication Day 3
(1
st
post)
Discussion 3
Nonverbal Miscommunication Day 3
(1
st
post)
Discussion 3
Week Two Quiz
Day 6
Quiz
5
Article Critique: Talking Styles Day 7
Assignment 5
Learning Outcomes
This week students will:
1. Provide examples of how words impact attitudes, behavior, and perception.
2. Reflect on the way(s) that communication skills can improve verbal communication with others.
3. Identify words that evoke strong emotions and/or attitudes in your own life.
4. Analyze how nonverbal communication can be effectively used and/or monitored in interpersonal conversations.
Required Readings and Websites
1. In order to successfully complete this week’s assignments, read the following chapters in the text Making
Connections: Understanding Interpersonal Communication:
a. Chapter Four – Verbal Elements of Communication
b. Chapter Five – Nonverbal Elements of Communication
2. In order to successfully complete this week’s assignment, “Article Critique: Talking Styles,” read the following
article from the ProQuest database found in the Ashford Online Library:
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a. Bower, B. (2010, November). Shared talking styles herald new and lasting romance. U.S. News & World
Report, 1. Retrieved from ABI/INFORM Global. Document ID: 2223940991 (PDF available in online
classroom)
3. In order to successfully complete this week’s assignment, “Article Critique: Talking Styles,” visit the following
website:
a. Language Style Matching
(Use sample written communication between you and another person)
Recommended Readings
1. In order to successfully complete this week’s discussions, it is recommended that you read the following articles
from the ProQuest database found in the Ashford Online Library:
a. Hood, J. (2011, March 8). Students’ anti-slur fliers upset some: Derogatory words were listed to curb use,
foster discussion. Chicago Tribune. Retrieved from Chicago Tribune. Document ID: 2285640451
b. Miczo, N., Segrin, C., & Allspach, L. E. (2001). Relationship between nonverbal sensitivity, encoding,
and relational satisfaction. Communication Reports, 14(1), 39-48. Retrieved from Research Library.
Document ID: 72022836
c. Preston, P. (2005). Nonverbal communication: Do you really say what you mean? Journal of Healthcare
Management, 50(2), 83-6. Retrieved from ABI/INFORM Global. Document ID: 814698921
Discussions
Participate in the following discussions:
1. 1
st
Posting Due by Day 3. Improving Verbal Communication. In Chapter Four of Making Connections:
Understanding Interpersonal Communication, the author discusses the power of language and how verbal
communication can affect interpersonal relationships. The author also mentions ways you can improve your
verbal communication. Explain how you will use these improved skills to make your verbal communication more
effective. Use a specific example of someone in your life (past or present) whom you have difficulty
communicating with. Describe ways in which you could improve your communication with this person.
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
http://www.utpsyc.org/synch/
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minimum of three posts for this discussion.)
2. 1
st
Posting Due by Day 3. Nonverbal Miscommunication. Nonverbal communication is one of the most
powerful ways that we communicate in our interpersonal relationships. Sometimes, however, we may find
ourselves unintentionally communicating the wrong message. This happens often in intercultural communication
situations (when we are communicating across different cultures). Provide an example of a time when you
nonverbally communicated something other than what you meant. Or, use an example of when someone else
communicated something to you nonverbally that was not what they meant. What happened in this situation? Be
specific in your example and also discuss what you will do in the future to avoid this type of miscommunication.
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
Quiz
1. Due Day 6. Week Two Quiz. Complete the quiz on the assigned readings for the week.
Assignments
1. Due by Day 7. Article Critique: Talking Styles. Use the ProQuest database to locate and read the article
entitled, “Shared Talking Styles Herald New and Lasting Romance.” Then, visit the Language Style Matching
website and, using sample written communication between you and another person, follow the directions on the
website to retrieve your language style matching score. Write a two-page paper (excluding title and reference
pages) about your thoughts on this article and your language style matching score. In your paper, be sure to
address the following:
a. Do you think the results provide by the Language Style Matching website are accurate? Why or why not?
b. Do you believe that language style matching is a comprehensive way to predict the quality of
interpersonal relationships?
Be sure to reference the ProQuest article and at least one of your other course readings from this week in your
paper. This can be your textbook or one of the recommended articles. The paper must be formatted according to
http://www.utpsyc.org/synch/
http://www.utpsyc.org/synch/
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APA style. Cite your resources in text and on the reference page. For information regarding APA samples and
tutorials, visit the Ashford Writing Center, within the Learning Resources tab on the left navigation toolbar, in
your online course.
COM200 Interpersonal Communication
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Week Three
Course Content
To be completed during the third week of class
Overview
Assignment Due Date Format
Grading
Percent
Everyone Has a Culture Day 3
(1
st
post)
Discussion 3
Willingness to Listen Day 3
(1
st
post)
Discussion 3
Article Critique: Self-Disclosure, Gender, and
Communication
Day 7 Assignment
5
Final Paper Outline Day 7
Assignment 5
Learning Outcomes
This week students will:
1. Assess new ways to improve intercultural communication skills.
2. Identify how gender communication impacts interpersonal relationships.
3. Employ various approaches to improve listening skills.
4. Summarize different models of self-disclosure and their uses in interpersonal communication to strengthen,
distance, or manage relationships.
Required Readings and Websites
1. In order to successfully complete this week’s assignments, read the following chapters in the text Making
Connections: Understanding Interpersonal Communication:
a. Chapter Six – Cultural and Environmental Factors in Interpersonal Communication
b. Chapter Seven – Connecting with Others
2. In order to successfully complete this week’s assignment, “Article Critique: Self-Disclosure, Gender, and
Communication,” read the following article from the ProQuest database found in the Ashford Online Library:
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a. Schoenberg, N. (2011, January 17). Can we talk? Researcher talks about the role of communication in
happy marriages. McClatchy-Tribune News Service. Retrieved from ProQuest Newsstand. Document ID:
2240370261
(This article discusses the importance of self-disclosure in intimate relationships. PDF available in online
classroom)
3. In order to successfully complete this week’s discussion, “Willingness to Listen,” complete the activity at the
following website:
a. Willingness to Listen
(Complete the “Willingness to Listen Measure” and follow the directions on the website to score your
results.)
Recommended Readings
1. In order to successfully complete this week’s discussions, it is recommended that you read the following articles
from the ProQuest database found in the Ashford Online Library:
a. Jung, H. Y., & McCroskey, J. (2004). Communication apprehension in a first language and self-perceived
competence as predictors of communication apprehension in a second language: A study of speakers of
English as a second language. Communication Quarterly, 52(2), 170-181. Document ID: 668175501
b. Mottet, T. P. (2000). The role of sexual orientation in predicting outcome value and anticipated
communication behaviors. Communication Quarterly, 48(3), 223-239. Document ID: 72038418
Discussions
Participate in the following discussions:
1. 1
st
Posting Due by Day 3. Everyone Has a Culture. Some students think that they do not have much of a
cultural background because they were not born outside of the United States or because they do not speak another
language. The truth is that everyone has a culture! Your culture can be related to your race, ethnicity, gender, age,
nationality, religion, sexual orientation, ability, etc. Take some time to write about your own culture and share
with us what makes you who you are. Try to not focus on just one aspect of yourself, but try to utilize as many
cultural elements as possible. Also, address why culture is important in communication. How does your culture
affect your communication with others?
http://www.jamescmccroskey.com/measures/wtlisten.htm
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Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
2. 1
st
Posting Due by Day 3. Willingness to Listen. Research from communication expert, James McCroskey, has
been influential within the interpersonal communication field. He is especially well-known for his communication
research scales. Go to the Willingness to Listen website and complete the “Willingness to Listen Measure.”
Follow the directions on the website to score your results. Based on your results, do you have a high, moderate, or
low willingness to listen to others? How do you think your willingness to listen score could impact your
interpersonal relationships? Do you think that this measure was accurate for you? What about the measure do you
think was or was not accurate?
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
Assignments
1. Due by Day 7. Article Critique: Self-Disclosure, Gender, and Communication. Review the article entitled,
“Can We Talk? Researcher Talks about the Role of Communication in Happy Marriages,” from the ProQuest
database found in the Ashford Online Library. Write a one-page paper (excluding title and reference pages) about
your thoughts on this article. In your paper, be sure to address the following:
a. Can you relate to this article on self-disclosure in relationships? If so, explain what specifically you could
relate to and provide examples of your own experiences. If not, what has your experience been regarding
self-disclosure in your intimate relationships?
b. Do you agree that self-disclosure is important and directly related to satisfaction in relationships? Why or
why not?
c. What about gender differences? Remember, although research has found differences in gender
communication, it has also found similarities. What kind of similarities between genders have you
experienced?
http://www.jamescmccroskey.com/measures/wtlisten.htm
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d. Lastly, remember that although research is based on generalizations, not everyone fits into these
generalizations regarding gender. Do you feel like you fit into the generalizations?
Be sure to reference the ProQuest article and at least one of your other course readings from this week in your
paper. This can be your textbook or one of the recommended articles. The paper must be formatted according to
APA style. Cite your resources in text and on the reference page. For information regarding APA samples and
tutorials, visit the Ashford Writing Center, within the Learning Resources tab on the left navigation toolbar, in
your online course.
2. Due by Day 7. Final Paper Outline. Review the Final Paper instructions in Week Five of the online course or in
the “Components of Course Evaluation” section of this guide. Then, visit the Ashford Writing Center, within the
Learning Resources tab on the left navigation toolbar, and review the “Sample: Outline.” Format your outline for
the Final Paper according to the “Sample: Outline.” (NOTE: In the “Sample: Outline,” it states that the thesis
statement is the last one to three sentences of the introduction.)
The outline must contain:
a. Introduction with thesis statement
b. At least five body paragraphs
c. Conclusion
d. Reference page containing at least three academic resources, two of which are found in the Ashford
Online Library
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Week Four
Course Content
To be completed during the fourth week of class
Overview
Assignment Due Date Format
Grading
Percent
Empathy Day 3
(1
st
post)
Discussion 4
Attraction in Interpersonal Relationships Day 3
(1
st
post)
Discussion 4
Week Four Quiz Day 6 Quiz
5
Interpersonal Conflict in Film Day 7
Assignment 5
Learning Outcomes
This week students will:
1. Identify how the concepts of emotional intelligence and empathy relate to interpersonal communication
competence.
2. Apply methods for effectively resolving interpersonal conflicts.
3. Analyze the different types of interpersonal attraction in developing relationships.
Required Readings and Multimedia
1. In order to successfully complete this week’s assignments, read the following chapters in the text Making
Connections: Understanding Interpersonal Communication:
a. Chapter Seven – Connecting with Others
b. Chapter Eight – Building and Maintaining Relationships
c. Chapter Nine – Harmony and Discord in Relationships
2. In order to successfully complete this week’s assignment, “Interpersonal Conflict in Film,” watch one (1) of the
following films:
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a. Brooks, J. (Director). (2004). Spanglish [Film]. Los Angeles: Gracie Films.
b. Cohen, B. (Producer), & Mendes, S. (Director). (1999). American beauty [Film]. Los Angeles:
Dreamworks.
c. Goldwyn, T. (Director). (2006). The last kiss [Film]. Los Angeles: Dreamworks.
d. Haggis, P. (Director). (2004). Crash [Film]. Los Angeles: Bob Yari Productions.
e. Mordaunt, W., Tadross, M. (Executive Producers), &Tennant, A. (Director). (2005). Hitch [Film]. Los
Angeles: Sony Pictures.
Discussions
Participate in the following discussions:
1. 1
st
Posting Due by Day 3. Empathy. In this week’s readings the author discusses emotional intelligence, a
concept which measures people’s ability to understand emotions and express them appropriately. As you have
learned, this ability is crucial to communicating effectively in interpersonal relationships. One of the major
components of emotional intelligence is the ability to empathize with others. First, describe in your own words
what it means to have empathy. Second, share an example of a time when you found it difficult to empathize with
someone. How did you handle the situation? What could you have done differently to empathize with them?
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
2. 1
st
Posting Due by Day 3. Attraction in Interpersonal Relationships. Chapter Eight of Making Connections:
Understanding Interpersonal Communication addresses the various elements that attract us to other people when
we first enter a relationship. It might be just one thing that we like about another person or it could be several
things. What do you look for in other people when you first meet them? This could be a potential romantic partner
or even a platonic friend. Either way, we each look for or are attracted to certain things when we meet people.
Share an example of a time when you developed a friendship/relationship with someone whom you did not get
along with at first. What changed for you?
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
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of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
Quiz
1. Due Day 6. Week Four Quiz. Complete the quiz on the assigned readings for the week.
Assignments
1. Due by Day 7. Interpersonal Conflict in Film. Choose one (1) movie from a list provided below:
a. Brooks, J. (Director). (2004). Spanglish [Film]. Los Angeles: Gracie Films.
b. Cohen, B. (Producer), & Mendes, S. (Director). (1999). American beauty [Film]. Los Angeles:
Dreamworks.
c. Goldwyn, T. (Director). (2006). The last kiss [Film]. Los Angeles: Dreamworks.
d. Haggis, P. (Director). (2004). Crash [Film]. Los Angeles: Bob Yari Productions.
e. Mordaunt, W., Tadross, M. (Executive Producers), &Tennant, A. (Director). (2005). Hitch [Film]. Los
Angeles: Sony Pictures.
Watch your selected film, identify an interpersonal conflict that was not handled effectively, and write a two-page
paper (excluding title and reference pages) regarding why the conflict was not handled effectively and what could
have been done differently. Be sure to focus on one particular interpersonal conflict and not the movie as a
whole. Films can be viewed online via streaming media sites, such as Netflix or Amazon Instant Video. You
may also rent DVDs from these sites, or from your local DVD rental outlet. Some films may be available for
free at streaming sites, such as Hulu or Crackle. You may also check them out at low or no cost from your
local library.
Please Note: A synopsis of the film (e.g., which actors are in the film or what the movie is about) should not be
included. Be sure to reference at least one of your course readings from this week in your paper. The paper must
be formatted according to APA style. Cite your resources in text and on the reference page. For information
regarding APA samples and tutorials, visit the Ashford Writing Center, within the Learning Resources tab on the
left navigation toolbar, in your online course.
http://www.netflix.com/
http://www.amazon.com/Instant-Video/b?ie=UTF8&node=2858778011
http://www.hulu.com/
http://www.crackle.com/
COM200 Interpersonal Communication
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COM200 Interpersonal Communication
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Week Five
Course Content
To be completed during the fifth week of class
Overview
Assignment Due Date Format
Grading
Percent
Unprofessional Work Environments Day 3
(1
st
post)
Discussion 4
The Influence of Mediated Communication
Day 3
(1
st
post)
Discussion 4
Letter of Advice Day 7
Final Paper 25
Learning Outcomes
This week students will:
1. Apply skills for improving interpersonal communication in professional settings.
2. Explain how mediated communication influences interpersonal relationships.
3. Apply interpersonal communication concepts to advise a couple on how to communicate effectively with each
other.
Required Readings
1. In order to successfully complete this week’s assignments, read the following chapters in the text Making
Connections: Understanding Interpersonal Communication:
a. Chapter Ten – Communication in Professional and Mediated Contexts
Recommended Readings
1. In order to successfully complete this week’s discussions, it is recommended that you read the following articles:
a. To Nab That Job, Check Your Posture
http://health.usnews.com/health-news/family-health/brain-and-behavior/articles/2011/01/14/to-nab-that-job-check-your-posture
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2. In order to successfully complete this week’s discussions, it is recommended that you read the following article
from the ProQuest database found in the Ashford Online Library:
a. Carter, K. A. (2003). Type me how you feel: Quasi-nonverbal cues in computer-mediated
communication. et Cetera, 60(1), 29-39. Retrieved from Research Library. Document ID: 351058451
Discussions
Participate in the following discussions:
1. 1
st
Posting Due by Day 3. Unprofessional Work Environments. One of the most frustrating situations in the
professional world is to work with someone who is not professional. This often makes the work environment a
disheartening one. Have you ever found yourself in a situation where the work environment was unprofessional?
How did you handle the situation? Share an example. If your work experience is limited, consider a time when
you were working with others in a different context, such as school or a club. Also, address how you can combat
this in the future with effective communication skills.
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
2. 1
st
Posting Due by Day 3. The Influence of Mediated Communication. Social media (e.g., email, blogs,
Facebook, Skype, Twitter) has played a major role in changing the way that we engage in interpersonal
communication. As we have learned this week, communicating through electronic media is referred to as
mediated communication. There are pros and cons to using mediated communication in our interpersonal
relationships. How has mediated communication improved your interpersonal relationships? How has it hurt
them? Provide examples to illustrate your point.
Your initial response should be 150-200 words in length and is due by Thursday, Day 3. Respond to at least two
of your classmates’ posts by Monday, Day 7. (You must create one initial post and at least two responses, for a
minimum of three posts for this discussion.)
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Final Paper
1. Due by Day 7. Letter of Advice. The complete instructions for the Letter of Advice can be found in Week Five
of your online course or in the “Components of Course Evaluation” section of this guide.
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Course Map
The course map illustrates the careful design of the course through which each learning objective is supported by one or
more specific learning activities in order to create integrity and pedagogical depth in the learning experience.
Learning Outcome Week Assignment
1. Explain the principles and misconceptions in
effective interpersonal communications
1
1
1
2
3
5
Learning New Skills Discussion
Week One Quiz
Article Critique: Masking Poor
Communication Assignment
Nonverbal Miscommunication Discussion
Final Paper Outline Assignment
Letter of Advice Final Paper
2. Identify the barriers to effective interpersonal
interaction
1
1
1
3
5
5
Learning New Skills Discussion
Week One Quiz
Article Critique: Masking Poor
Communication
Assignment
Final Paper Outline Assignment
The Influence of Mediated
Communication Discussion
Letter of Advice Final Paper
3. Describe the process by which self-concept
is developed and maintained
1
1
3
The “Self” and Communication
Discussion
Week One Quiz
Everyone Has a Culture Discussion
4. Assess their personal communications and
improve their communication competencies
2
2
2
2
3
3
4
4
4
4
5
5
Improving Verbal Communication
Discussion
Nonverbal Miscommunication Discussion
Week Two Quiz
Article Critique: Talking Styles
Assignment
Article Critique: Self-Disclosure, Gender,
and Communication Assignment
Final Paper Outline Assignment
Interpersonal Conflict in Film Assignment
Empathy Discussion
Attraction in Interpersonal Relationships
Discussion
Week Four Quiz
Unprofessional Work Environments
Discussion
The Influence of Mediated
Communication Discussion
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5
Letter of Advice Final Paper
5. Develop strategies for active, critical, and
empathic listening
3
3
5
Willingness to Listen Discussion
Final Paper Outline Assignment
Letter of Advice Final Paper
6. Recognize how words have the power to
create and affect attitudes, behavior, and
perception
2
2
2
3
5
5
Improving Verbal Communication
Discussion
Week Two Quiz
Article Critique: Talking Styles
Assignment
Final Paper Outline Assignment
The Influence of Mediated
Communication
Discussion
Letter of Advice Final Paper
7. Understand how perceptions, emotions, and
nonverbal expression affect interpersonal
relationships
2
2
3
4
4
5
5
Nonverbal Miscommunication Discussion
Week Two Quiz
Final Paper Outline Assignment
Attraction in Interpersonal Relationships
Discussion
Week Four Quiz
The Influence of Mediated
Communication Discussion
Letter of Advice Final Paper
8. Define emotional intelligence and its role in
effective interpersonal relationships
4
4
Empathy Discussion
Week Four Quiz
9. Evaluate appropriate levels of self-disclosure
in relationships
3
3
5
Article Critique: Self-Disclosure, Gender,
& Communication Assignment
Final Paper Outline Assignment
Letter of Advice Final Paper
10. Describe strategies for managing
interpersonal conflicts
3
4
4
5
5
Final Paper Outline Assignment
Interpersonal Conflict in Film Assignment
Week Four Quiz
Unprofessional Work Environments
Discussion
Letter of Advice Final Paper
11. Recognize how self-concept and defensive
and supportive messages and behaviors
create positive and negative communication
climates
1
1
The “Self” and Communication
Discussion
Week One Quiz
12. Understand the impact of gender and culture
on interpersonal communications
3
3
3
5
Everyone Has a Culture Discussion
Article Critique: Self-Disclosure, Gender,
& Communication Assignment
Final Paper Outline Assignment
Letter of Advice Final Paper
