Case Study – Breaking Down the “Silo” Between Two Ancillary Departments

 The radiology department is having an issue with patient  transportation not transporting patients back to their rooms after their  procedures have been performed. Sometimes patients wait up to 30  minutes, which causes crowding and other issues for the radiology staff.  The patient transport unit says there is inconsistent communication  with radiology about patients who are ready to be moved.

Write a 2 page paper (in APA format) which:

• Identifies some reasons for the inconsistent communication
• Explains how this issue may impact the quality of both services
• Determines what data both departments could share in order to monitor patient transport
• Lists some benefits of the two departments sharing patient transport data