Case Study- 2 part assignment-Negotiation at Work -conduct a negotiation for a workplace conflict/issue

 

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1.       Select a conflict or issue that you would like to resolve at work, individually or as part of a team or group.  (Writer’s choice on the conflict or issue)

 

2.       Complete the attached 10 question Planning Guide.

 

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3.       Conduct the negotiation

 

4.        Write a four page APA Style paper titled Negotiation at Work (1) summarizing the actual planning for the negotiation, (2) the execution of the negotiation, including application of strategies, techniques, models identified and cited with references, (3) report of results/outcome, and, (4) conclude with what you learned, what worked, what didn’t work, and what you would do differently if you had it to do over again.

 

5.       Use at least 2 references.

 

This is a 2 part assignment. Please submit the Planning guide as well as the paper.

 


Planning Guide

1. What are the issues to be negotiated?

2. What are the priorities among the issues in the bargaining mix?

3. What are the primary underlying interests?

4. What are my limits on each issue-walkaway points and BATNAs?

5. What are my target points and openings requests on these issues?

6. Who are the important constituencies to whom I am accountable?

7. What do I know about the other negotiator’s interests, negotiating style, and personal reputation?

8. What overall strategy do I want to pursue?

9. What do I need to assemble-research, documents, charts and graphs, and so on- to make the most effective presentation on what I want to achieve? What tactics will I use to present my arguments or defend against the other negotiator’s arguments?

10.

What protocol is important for this negotiation: where we negotiate, when we negotiate, who is present for the negotiation, agenda to be followed, note taking? Also, what is our backup plan if this negotiation fails?

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