Business Question

I have completed collecting the survey responses which reached 150. need someone to do:

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1- statistics analysis PLS – Based SEM.

2- Findings discussion and compare it with the Hypothesis.

3- conclusion and recommendations.

the project document is attached along with the results in different documents. please add all the above requirements to the main file I attached “Abdullah Khusheim – BUS 698 Research Projects (3)”.

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our professor is using an AI detector, so the answer must be 100% written by humans.

Methodological Approach:

Interviews with marketing professionals from Saudi companies

Online surveys targeting Saudi companies

Qualitative analysis of the collected data

  • Research Questions:
  • Does market orientation (MO) prompt firms to use social media platforms for better customer outreach?
  • Does an effective use of social media platforms enhance firms’ customer outreach performance?
  • Does a firm’s digital capability moderate the impact of the use of social media platforms on customer outreach performance?

    Data Collection and Analysis:

  • Survey with the help of a structured questionnaire
  • Data collection from promotion/marketing/customer relations managers of Saudi companies through Google Forms-enabled virtual surveys
  • Data analysis using Partial Least Squares (PLS)-based Structural Equation Modeling (SEM)
  • Name
    Abdullah Fahad Abdullah Khusheim
    ID: 2302194
    BUS 698 Research projects
    Date
    18.03.2024
    Social Media Marketing Practices
    The research will focus on the effective activities and challenges for social media marketing among Saudi
    companies. This topic is influenced by the low research on how social media marketing can be effectively done
    for Saudi Arabia-based companies. This knowledge gap adversely affects the overall development of Saudi-based
    organizations as they need proper information regarding the best ways they can implement to ensure that they
    raise the position of their sales through marketing that involves social media platform. In addition, the
    management of the Saudi-based companies needs help with the challenges they may face while participating in
    social media marketing. Therefore, engaging in this type of research will be essential to fill in the knowledge gap
    and offer geographical relevance to the present research on social media marketing.
    Recently, many international and foreign-based organizations have engaged in social media marketing.
    Social media marketing refers to the adoption of social media platforms, also known as digital marketing, where
    the users have social connections and can easily share information that is essential in the process of developing
    the company’s brand, increase sales, and increasing website traffic (Evans et al., 2021). Through this method,
    organizations can attract more customers, hence promoting the value of the company’s portfolio. Given that
    companies can significantly benefit from social media marketing, conducting research and focusing on Saudi
    Arabia-based companies will promote operational efficiency. Therefore, the information on best practices and
    challenges organizations can experience is essential in ensuring companies get a new direction regarding their
    marketing strategies.
    Given that the social media marketing topic is broad, we will focus on market-orientation companies that
    can promote customer outreach performance through social media platforms to ensure that the research is
    objective. This approach will ensure that we reduce the delimitation present during the research. Structured
    questionnaires will be used for an accessible collection of the data, which will be handed out to the management
    of companies that have adopted social media marketing to promote their operations. The questionnaires will
    ensure that the respondents accurately respond regarding the digital capability of their respective companies. The
    questionnaires will be distributed to the promotion, marketing, and customer relations managers through Google
    Forms-enabled virtual surveys. This will promote the response time and accuracy of data collected.
    The data collected will be analyzed to establish how to effectively identify the benefits and challenges
    social media marketing has on companies. The structured Google forms have direction and checkboxes, therefore
    getting responses and correct details on how different companies view social media marketing and how effective
    a strategy is in promoting and driving sales. Respondents will provide information on the best platforms to use
    during the marketing processes and their effectiveness in enhancing performance. From the information collected,
    organizations will decide which social media platforms they will run their marketing processes on and how
    suitable the social media marketing processes are given the company’s objectives. Such information will promote
    the operational efficiency of companies in Saudi Arabia.
    In conclusion, organizations fully understand the importance of having and adopting modern ways of
    driving sales. Social media marketing has revolutionized how organizations conduct their marketing practices.
    Through this marketing channel, organizations can post their content on all social media platforms and reach out
    to the global audience. This ensures that bottlenecks associated with other marketing mediums are avoided, thus
    increasing the organization’s operational capabilities.
    Hypotheses:
    H1: There is a significant connection between the MO and the utilization of digital platforms for Saudi
    corporations for the purpose of marketing, and controlling the corporate size (Ghazwani & Alzahrani, 2023).
    H2: There is a significant correlation between the utilization of certain digital platforms like YouTube and
    customer performance for Saudi corporations, controlling for corporate size (Alharthey, 2023).
    H3: Saudi corporations oriented in the market prioritize building reputation awareness as the central objective for
    their efforts in marketing through social media, positively impacting their abilities digitally, and controlling for
    corporate size (Drydakis, 2022).
    Methodological Approach:

    Interviews with marketing professionals from Saudi companies

    Online surveys targeting Saudi companies

    Qualitative analysis of the collected data
    Research Questions:
    1. Does market orientation (MO) prompt firms to use social media platforms for better customer outreach?
    2. Does an effective use of social media platforms enhance firms’ customer outreach performance?
    3. Does a firm’s digital capability moderate the impact of the use of social media platforms on customer
    outreach performance?
    Conceptual
    Adoption of
    Digital Media
    Platforms
    Framework:
    Market
    Orientation
    Digital
    Capabilities
    Customer
    Outreach
    Performance
    Data Collection and Analysis:

    Survey with the help of a structured questionnaire

    Data collection from promotion/marketing/customer relations managers of Saudi companies through
    Google Forms-enabled virtual surveys

    Data analysis using Partial Least Squares (PLS)-based Structural Equation Modeling (SEM)
    Measurement Scales:
    Social Media Marketing Practices: Scales to measure the extent of usage and integration of various social media
    platforms (e.g., Facebook, Instagram, YouTube, Snapchat) into marketing strategies.
    Items to assess the goals of social media marketing (e.g., brand awareness, customer engagement, lead generation,
    sales).
    Market Orientation: Established MKTOR scale by (Musa, 2018) to evaluate the market orientation of
    companies, including customer focus, competitor focus, and inter-functional coordination.
    Digital Capabilities: Scales to assess a company’s digital capabilities, such as technological infrastructure, digital
    skills and knowledge, and the ability to leverage digital technologies for business processes.
    Customer Outreach Performance: Scales to measure the effectiveness of customer outreach efforts through
    social media platforms, including reach, engagement, lead generation, and customer acquisition.
    Firm Size: Items to capture the size of the company (e.g., number of employees, annual revenue) to analyze
    differences in social media marketing practices based on firm size.
    References
    Agnihotri, R. (2020). Social Media, customer engagement, and sales organizations: A research agenda. Industrial
    Marketing Management, 90, 291–299. https://doi.org/10.1016/j.indmarman.2020.07.017
    Alharthey, B. K. (2023). Impact of e-marketing capabilities and E-marketing orientation on sustainable firm
    performance of SME in KSA through E-relationship management. International Journal of Marketing
    Studies, 15(2), 71. https://doi.org/10.5539/ijms.v15n2p71
    Basri, W. (2020). Examining the impact of Artificial Intelligence (ai)-assisted social media marketing on the
    performance of small and Medium Enterprises: Toward Effective Business Management in the Saudi
    Arabian context. International Journal of Computational Intelligence Systems, 13(1), 142.
    https://doi.org/10.2991/ijcis.d.200127.002
    Drydakis, N. (2022). Improving entrepreneurs’ digital skills and firms’ digital competencies through business
    apps training: A study of small firms. Sustainability, 14(8), 4417. https://doi.org/10.3390/su14084417
    Evans, D., Bratton, S., & McKee, J. (2021). Social media marketing. AG Printing & Publishing.
    Ghazwani, S. S., & Alzahrani, S. (2023). The use of social media platforms for competitive information and
    knowledge sharing and its effect on smes’ profitability and growth through innovation. Sustainability, 16(1),
    106. https://doi.org/10.3390/su16010106
    Musa, D. (2018). Market orientation practices among micro-sized enterprises: A descriptive evidence using
    MKTOR
    scale.
    International
    Journal
    https://doi.org/10.26666/rmp.ijbm.2018.4.1
    of
    Business
    and
    Management,
    2(4),
    1–8.
    Survey on Social Media Marketing Practices
    Section One: Market Orientation (adapted from Musa, 2018)
    Please rate the following statements on a scale from 1 (Strongly Disagree) to 5 (Strongly Agree):
    Question Phrase
    1. Dedication to
    addressing client
    requirements is
    vigilantly tracked.
    2. Open exchange occurs
    regarding positive and
    negative client
    interactions across all
    operational domains.
    3. The approach for
    gaining a competitive
    edge stems from
    comprehending client
    needs.
    4. Client satisfaction
    levels are systematically
    and frequently gauged.
    5. Considerable focus is
    placed on post-purchase
    support services.
    6. Executive leadership
    routinely analyzes
    rivals’ strengths and
    strategic approaches.
    7. Swift responses are
    made to competitive
    maneuvers.
    Response Format
    (choose either 1,2,3,4
    or 5
    1: Strongly disagree.
    2: Disagree. 3:
    Neutral. 4: Agree
    5:Strongly agree
    1,2,3,4,5 ‫اختار من‬
    ‫ ال اوافق بشدة‬:1
    ‫ ال اوافق‬:2
    ‫ محايد‬:3
    ‫ اتفق‬:4
    ‫ اتفق بشدة‬:5
    ‫االهتمام بتلبية متطلبات‬
    .‫العميل يتم تتبعه بيقظة‬
    ‫تتم المناقشة المفتوحة‬
    ‫حول التفاعالت‬
    ‫اإليجابية والسلبية مع‬
    ‫العمالء عبر جميع‬
    ‫المجاالت التشغيلية‬
    ‫النهج للحصول على‬
    ‫ميزة تنافسية ينبع من‬
    .‫فهم احتياجات العميل‬
    ‫تُقيَّس مستويات رضا‬
    ‫العمالء بشكل منتظم‬
    ‫ومتكرر‬
    ‫يتم تركيز كبير على‬
    ‫خدمات الدعم بعد‬
    .‫الشراء‬
    ‫يقوم القيادة التنفيذية‬
    ‫بتحليل قوى المنافسين‬
    ‫والنهج االستراتيجية‬
    ‫بانتظام‬
    ‫يتم اتخاذ استجابات‬
    ‫سريعة للتحركات‬
    ‫التنافسية‬
    Section Two: Social Media Platform Usage: Source: A study within the industrial sector in
    Sweden, Svensson, Mathilda and Sundlin, Madelene
    Question Phrase
    Response Format
    (choose either 1,2,3,4
    or 5
    1: Not at all 2: To a
    small extent 3: To a
    moderate extent 4: To
    a large extent 5: To an
    extensive extent
    1. Our company is
    making extensive use
    of Facebook.
    2. Our company is
    making extensive use
    of Twitter.
    3. Our company is
    making extensive use
    of LinkedIn
    4. Our company is
    making extensive use
    of Instagram.
    5. Our company is
    making extensive use
    of TikTok.
    6. Our company is using
    social media for
    better outreach to the
    target audience.
    7. We frequently post
    content on social
    media networking
    sites.
    8. We have a significant
    number of followers
    on social media
    platforms.
    1,2,3,4,5 ‫اختار من‬
    ‫ ال على اإلطالق‬:1
    ‫ إلى حد قليل‬:2
    ‫ إلى حد متوسط‬:3
    ‫ إلى حد كبير‬:4
    ‫ إلى حد كبير‬:5
    ‫شركتنا تستخدم فيسبوك‬
    .‫بشكل واسع‬
    ‫شركتنا تستخدم تويتر‬
    ‫بشكل واسع‬
    ‫شركتنا تستخدم لينكدإن‬
    ‫بشكل واسع‬
    ‫شركتنا تستخدم‬
    ‫انستجرام بشكل واسع‬
    ‫شركتنا تستخدم تيك توك‬
    ‫بشكل واسع‬
    ‫شركتنا تستخدم وسائل‬
    ‫التواصل االجتماعي‬
    ‫للوصول بشكل أفضل‬
    ‫إلى الجمهور المستهدف‬
    ‫نقوم بنشر محتوى‬
    ‫بانتظام على مواقع‬
    .‫التواصل االجتماعي‬
    ‫لدينا عدد كبير من‬
    ‫المتابعين على منصات‬
    ‫التواصل االجتماعي‬
    Section Three: Customer Outreach Performance (adapted from Agnihotri, 2020)
    Please rate the following statements on a scale from 1 (Strongly Disagree) to 5 (Strongly Agree):
    Question Phrase
    Response Format
    (choose either 1,2,3,4
    or 5
    1: Strongly disagree.
    2: Disagree. 3:
    Neutral. 4: Agree
    5:Strongly agree
    1. Our endeavors in the
    social media
    marketing arena have
    facilitated our ability
    to connect with a
    diverse clientele.
    2. Our endeavors in the
    arena of social media
    marketing have
    augmented customer
    interaction and
    engagement with our
    brand identity.
    3. Our endeavors in
    social media
    marketing have
    engendered highcaliber prospects for
    our commercial
    enterprise.
    4. Our endeavors in the
    social media
    marketing field have
    contributed to the
    acquisition of new
    customers and an
    escalation in sales
    1,2,3,4,5 ‫اختار من‬
    1: ‫ال اوافق بشدة‬
    2: ‫ال اوافق‬
    3: ‫محايد‬
    4: ‫اتفق‬
    ‫ اتفق بشدة‬:5
    ‫جهودنا في مجال‬
    ‫التسويق عبر وسائل‬
    ‫التواصل االجتماعي قد‬
    ‫سهلت قدرتنا على‬
    ‫التواصل مع عمالء‬
    ‫متنوعين‬
    ‫جهودنا في مجال‬
    ‫التسويق عبر وسائل‬
    ‫التواصل االجتماعي قد‬
    ‫زادت من تفاعل العمالء‬
    ‫واالنخراط مع هويتنا‬
    ‫العالمية‬.
    ‫جهودنا في التسويق عبر‬
    ‫وسائل التواصل‬
    ‫االجتماعي قد أفرزت‬
    ‫آفاقًا عالية المستوى‬
    ‫لمشروعنا التجاري‬
    ‫جهودنا في مجال‬
    ‫التسويق عبر وسائل‬
    ‫التواصل االجتماعي قد‬
    ‫ساهمت في اكتساب‬
    ‫عمالء جدد وزيادة في‬
    ‫المبيعات‬.
    Section Four: Digital Capabilities (adapted from Drydakis, 2022)
    Please rate the following statements on a scale from 1 (Strongly Disagree) to 5 (Strongly Agree):
    Question Phrase
    Response Format
    (choose either 1,2,3,4
    or 5
    1: Strongly disagree.
    2: Disagree. 3:
    Neutral. 4: Agree
    5:Strongly agree
    1. Our business has
    robust technology
    systems to enable
    digital marketing
    activities.
    2. Our workers possess
    the required digital
    abilities and
    understanding to utilize
    social media skillfully
    for marketing.
    3. Our company is adept
    at incorporating digital
    technologies into our
    business operations
    and customer
    interactions.
    4. Our company actively
    pursues enhancing our
    digital capabilities to
    maintain a competitive
    edge.
    1,2,3,4,5 ‫اختار من‬
    1: ‫ال اوافق بشدة‬
    2: ‫ال اوافق‬
    3: ‫محايد‬
    4: ‫اتفق‬
    5: ‫اتفق بشدة‬
    ‫لدى شركتنا أنظمة‬
    ‫تكنولوجيا قوية لتمكين‬
    ‫األنشطة التسويقية‬
    ‫الرقمية‬
    ‫يمتلك موظفونا القدرات‬
    ‫والفهم الرقمي الالزم‬
    ‫الستخدام وسائل‬
    ‫التواصل االجتماعي‬
    ‫بمهارة في التسويق‬
    ‫شركتنا ماهرة في دمج‬
    ‫التكنولوجيا الرقمية في‬
    ‫عملياتنا التجارية‬
    ‫وتفاعالت العمالء‬
    ‫تسعى شركتنا بنشاط‬
    ‫إلى تعزيز قدراتنا‬
    ‫الرقمية للحفاظ على‬
    ‫التفوق التنافسي‬
    Section Five: Corporate Size
    . How many
    employees work in
    your company?
    – Less than 50
    – 50 – 199
    – 200 or more
    ‫كم عدد الموظفين العاملين في‬
    ‫شركتك؟‬
    What is your
    company’s
    approximate annual
    revenue (in Saudi
    Riyals)?
    – Less than 10
    million SAR
    – 10 million 40 million
    SAR
    – More than 40
    million SAR
    ‫ما هو إجمالي اإليرادات‬
    ‫السنوية التقريبية لشركتك‬
    ‫(بالريال السعودي)؟‬
    50 ‫أقل من‬
    50 – 199
    200 ‫أو أكثر‬
    ‫ مليون لاير سعودي‬10 ‫أقل من‬
    10 ‫ مليون لاير‬40 – ‫مليون‬
    ‫سعودي‬
    ‫ مليون لاير‬40 ‫أكثر من‬
    ‫سعودي‬
    Section Six: Respondent Demographics
    Gender:
    – Male
    – Female
    2. Age:
    – Under 25
    – 25 – 34
    – 35 – 44
    – 45 – 54
    – 55 or above
    3. Employment Level:
    – Entry-level
    – Mid-level
    – Senior-level
    – Executive/C-suite
    4. Years of Experience in Current Role:
    – Less than 2 years
    – 2 – 5 years
    – 6 – 10 years
    – More than 10 years
    ‫الجنس‬:
    ‫ذكر‬
    ‫أنثى‬
    ‫العمر‬:
    25 ‫دون‬
    25 – 34
    35 – 44
    45 – 54
    55 ‫أو أكثر‬
    ‫مستوى التوظيف‬:
    ‫مستوى الدخول‬
    ‫مستوى الوسط‬
    ‫مستوى الكبار‬
    ‫مدير عام‬/‫تنفيذي‬
    ‫سنوات الخبرة في الدور الحالي‬:
    ‫أقل من سنتين‬
    2 – 5 ‫سنوات‬
    6 – 10 ‫سنوات‬
    ‫ سنوات‬10 ‫أكثر من‬
    Section Seven: Additional Comments
    Please provide any additional comments or insights regarding your company’s social media
    marketing practices:
    ‫من فضلك قدم أي تعليقات إضافية أو أفكار بخصوص ممارسات التسويق عبر وسائل التواصل االجتماعي لشركتك‬:
    _______________________________________________________________________
    _______________________________________________________________________
    Employment Level
    Timestamp
    Gender – ‫الجنس‬
    Age – ‫العمر‬
    ‫المستوى الوظيفي‬
    5/16/2024 19:41:49 Male – ‫ذكر‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    5/16/2024 19:43:53 Female – ‫انثى‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 19:56:50 Male – ‫ذكر‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 19:57:34 Male – ‫ذكر‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:00:00 Male – ‫ذكر‬
    25 – 34
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    5/16/2024 20:00:40 Male – ‫ذكر‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:00:43 Male – ‫ذكر‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    5/16/2024 20:07:26 Male – ‫ذكر‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:07:31 Female – ‫انثى‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:07:43 Female – ‫انثى‬
    Under 25 – 25 ‫دون ال‬
    Entry-level – ‫حديث تخرج‬
    5/16/2024 20:07:56 Male – ‫ذكر‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:13:04 Female – ‫انثى‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:15:57 Female – ‫انثى‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:18:25 Male – ‫ذكر‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    5/16/2024 20:18:47 Male – ‫ذكر‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:19:30 Male – ‫ذكر‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    5/16/2024 20:20:05 Male – ‫ذكر‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    5/16/2024 20:21:06 Male – ‫ذكر‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    5/16/2024 20:21:51 Male – ‫ذكر‬
    Under 25 – 25 ‫دون ال‬
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 20:22:34 Male – ‫ذكر‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    5/16/2024 20:24:06 Male – ‫ذكر‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    5/16/2024 20:24:46 Male – ‫ذكر‬
    45 – 54
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    5/16/2024 20:24:55 Male – ‫ذكر‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    5/16/2024 20:26:17 Male – ‫ذكر‬
    5/16/2024 20:29:35 Male – ‫ذكر‬
    5/16/2024 20:30:32 Male – ‫ذكر‬
    5/16/2024 20:34:59 Male – ‫ذكر‬
    5/16/2024 20:37:32 Male – ‫ذكر‬
    5/16/2024 20:39:05 Male – ‫ذكر‬
    5/16/2024 20:39:41 Female – ‫انثى‬
    5/16/2024 20:47:26 Male – ‫ذكر‬
    5/16/2024 20:55:53 Male – ‫ذكر‬
    5/16/2024 21:01:20 Male – ‫ذكر‬
    5/16/2024 21:03:54 Female – ‫انثى‬
    5/16/2024 21:48:46 Male – ‫ذكر‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    25 – 34
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    45 – 54
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/16/2024 21:57:24 Male – ‫ذكر‬
    5/16/2024 22:03:48 Male – ‫ذكر‬
    5/16/2024 22:07:34 Male – ‫ذكر‬
    5/16/2024 22:09:25 Male – ‫ذكر‬
    5/16/2024 22:18:35 Male – ‫ذكر‬
    5/16/2024 22:31:46 Male – ‫ذكر‬
    5/16/2024 22:56:15 Female – ‫انثى‬
    5/16/2024 22:56:50 Female – ‫انثى‬
    5/16/2024 22:57:36 Male – ‫ذكر‬
    5/16/2024 23:53:04 Male – ‫ذكر‬
    5/17/2024 0:21:32 Male – ‫ذكر‬
    5/17/2024 0:22:05 Male – ‫ذكر‬
    5/17/2024 0:33:10 Male – ‫ذكر‬
    5/17/2024 0:39:33 Male – ‫ذكر‬
    5/17/2024 1:24:59 Male – ‫ذكر‬
    5/17/2024 1:46:49 Male – ‫ذكر‬
    5/17/2024 2:17:08 Female – ‫انثى‬
    5/17/2024 9:09:59 Male – ‫ذكر‬
    5/17/2024 9:13:46 Female – ‫انثى‬
    5/17/2024 10:18:09 Female – ‫انثى‬
    5/17/2024 10:24:57 Female – ‫انثى‬
    5/17/2024 10:48:19 Female – ‫انثى‬
    5/17/2024 11:03:30 Female – ‫انثى‬
    5/17/2024 11:24:02 Female – ‫انثى‬
    5/17/2024 11:29:08 Female – ‫انثى‬
    5/17/2024 11:41:52 Female – ‫انثى‬
    5/17/2024 11:43:05 Female – ‫انثى‬
    5/17/2024 12:10:46 Female – ‫انثى‬
    5/17/2024 12:15:24 Female – ‫انثى‬
    5/17/2024 12:17:35 Female – ‫انثى‬
    5/17/2024 12:18:35 Female – ‫انثى‬
    5/17/2024 12:30:48 Female – ‫انثى‬
    5/17/2024 12:39:58 Female – ‫انثى‬
    5/17/2024 12:48:12 Female – ‫انثى‬
    5/17/2024 13:07:13 Female – ‫انثى‬
    5/17/2024 13:32:14 Male – ‫ذكر‬
    5/17/2024 13:40:21 Male – ‫ذكر‬
    5/17/2024 13:42:54 Male – ‫ذكر‬
    5/17/2024 13:44:52 Male – ‫ذكر‬
    5/17/2024 13:44:52 Male – ‫ذكر‬
    5/17/2024 13:46:31 Male – ‫ذكر‬
    5/17/2024 13:49:11 Male – ‫ذكر‬
    5/17/2024 13:49:19 Male – ‫ذكر‬
    5/17/2024 14:00:31 Male – ‫ذكر‬
    5/17/2024 14:00:37 Male – ‫ذكر‬
    5/17/2024 14:05:52 Male – ‫ذكر‬
    5/17/2024 14:12:22 Male – ‫ذكر‬
    5/17/2024 14:12:26 Male – ‫ذكر‬
    5/17/2024 14:26:13 Male – ‫ذكر‬
    5/17/2024 14:35:57 Male – ‫ذكر‬
    5/17/2024 14:37:36 Male – ‫ذكر‬
    5/17/2024 14:41:50 Male – ‫ذكر‬
    5/17/2024 14:43:55 Male – ‫ذكر‬
    5/17/2024 14:44:14 Male – ‫ذكر‬
    5/17/2024 14:56:52 Male – ‫ذكر‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    35 – 44
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    Under 25 – 25 ‫دون ال‬
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    45 – 54
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    45 – 54
    Mid-level – ‫خبرة متوسطة‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    45 – 54
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    45 – 54
    Mid-level – ‫خبرة متوسطة‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Mid-level – ‫خبرة متوسطة‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    45 – 54
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    45 – 54
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    5/17/2024 15:03:18 Female – ‫انثى‬
    5/17/2024 15:17:18 Male – ‫ذكر‬
    5/17/2024 15:17:33 Male – ‫ذكر‬
    5/17/2024 15:30:20 Male – ‫ذكر‬
    5/17/2024 15:48:03 Male – ‫ذكر‬
    5/17/2024 15:58:47 Male – ‫ذكر‬
    5/17/2024 16:18:46 Male – ‫ذكر‬
    5/17/2024 16:21:21 Male – ‫ذكر‬
    5/17/2024 16:47:45 Male – ‫ذكر‬
    5/17/2024 16:55:04 Male – ‫ذكر‬
    5/17/2024 16:58:49 Male – ‫ذكر‬
    5/17/2024 17:07:38 Male – ‫ذكر‬
    5/17/2024 18:12:50 Male – ‫ذكر‬
    5/17/2024 19:53:20 Male – ‫ذكر‬
    5/17/2024 20:35:10 Male – ‫ذكر‬
    5/17/2024 20:36:23 Male – ‫ذكر‬
    5/17/2024 20:52:37 Male – ‫ذكر‬
    5/17/2024 21:47:32 Male – ‫ذكر‬
    5/17/2024 23:38:35 Male – ‫ذكر‬
    5/18/2024 13:21:02 Male – ‫ذكر‬
    5/18/2024 19:51:30 Male – ‫ذكر‬
    5/18/2024 21:48:09 Male – ‫ذكر‬
    5/19/2024 9:42:42 Male – ‫ذكر‬
    5/19/2024 21:12:42 Male – ‫ذكر‬
    5/19/2024 23:46:31 Male – ‫ذكر‬
    5/22/2024 7:40:58 Male – ‫ذكر‬
    5/22/2024 14:40:49 Male – ‫ذكر‬
    5/23/2024 1:42:45 Male – ‫ذكر‬
    5/23/2024 23:28:34 Male – ‫ذكر‬
    5/26/2024 21:29:00 Male – ‫ذكر‬
    5/26/2024 21:30:50 Male – ‫ذكر‬
    5/27/2024 17:49:33 Male – ‫ذكر‬
    5/27/2024 19:19:31 Male – ‫ذكر‬
    5/27/2024 19:24:06 Female – ‫انثى‬
    5/27/2024 19:25:54 Male – ‫ذكر‬
    5/27/2024 19:30:00 Male – ‫ذكر‬
    5/27/2024 19:31:53 Male – ‫ذكر‬
    5/27/2024 19:35:20 Male – ‫ذكر‬
    5/27/2024 19:39:27 Male – ‫ذكر‬
    5/27/2024 19:39:34 Male – ‫ذكر‬
    5/27/2024 19:54:54 Male – ‫ذكر‬
    5/27/2024 19:59:59 Male – ‫ذكر‬
    5/27/2024 20:02:32 Male – ‫ذكر‬
    5/27/2024 20:10:54 Male – ‫ذكر‬
    5/27/2024 20:17:29 Male – ‫ذكر‬
    5/27/2024 20:24:46 Male – ‫ذكر‬
    5/27/2024 21:07:39 Male – ‫ذكر‬
    5/27/2024 22:05:27 Male – ‫ذكر‬
    5/27/2024 22:12:20 Male – ‫ذكر‬
    5/29/2024 7:35:19 Female – ‫انثى‬
    5/29/2024 9:22:26 Male – ‫ذكر‬
    5/29/2024 9:46:08 Male – ‫ذكر‬
    5/29/2024 10:00:20 Male – ‫ذكر‬
    5/29/2024 20:10:09 Male – ‫ذكر‬
    5/29/2024 23:19:28 Male – ‫ذكر‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Senior-level – ‫خبرة عالية‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    Under 25 – 25 ‫دون ال‬
    Entry-level – ‫حديث تخرج‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    45 – 54
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    35 – 44
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    45 – 54
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Entry-level – ‫حديث تخرج‬
    55 or above – 55 ‫ او اكبر‬Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    35 – 44
    Entry-level – ‫حديث تخرج‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    Under 25 – 25 ‫دون ال‬
    Entry-level – ‫حديث تخرج‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    25 – 34
    Entry-level – ‫حديث تخرج‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    Under 25 – 25 ‫دون ال‬
    Mid-level – ‫خبرة متوسطة‬
    25 – 34
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    35 – 44
    Senior-level – ‫خبرة عالية‬
    25 – 34
    Mid-level – ‫خبرة متوسطة‬
    5/29/2024 23:32:14 Male – ‫ذكر‬
    6/1/2024 15:17:50 Female – ‫انثى‬
    6/1/2024 15:20:20 Female – ‫انثى‬
    6/1/2024 15:22:08 Female – ‫انثى‬
    6/1/2024 15:23:44 Male – ‫ذكر‬
    25 – 34
    25 – 34
    45 – 54
    25 – 34
    25 – 34
    Senior-level – ‫خبرة عالية‬
    Senior-level – ‫خبرة عالية‬
    Executive/C-suite – ‫مدير عام‬/‫تنفيذي‬
    Mid-level – ‫خبرة متوسطة‬
    Senior-level – ‫خبرة عالية‬
    Years of Experience
    in Current Role
    ‫جهة العمل‬
    ‫سنوات الخبرة في العمل‬
    ‫الحالي‬
    Dedication to
    addressing client
    requirements is
    vigilantly tracked
    ‫االهتمام بتلبية متطلبات‬
    ‫العميل يتم تتبعه بيقظة‬
    Open exchange
    occurs regarding
    positive and negative
    client interactions
    across all operational
    domains
    ‫تتم المناقشة المفتوحة حول‬
    ‫التفاعالت اإليجابية والسلبية مع‬
    ‫العمالء عبر جميع المجاالت‬
    ‫التشغيلية‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    2) Disagree – ‫ال اوافق‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    2) Disagree – ‫ال اوافق‬
    1 ) Strongly disagree – ‫ال اوافق بشدة‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    3) Neutral – ‫محايد‬
    2 – 5 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    2) Disagree – ‫ال اوافق‬
    1 ) Strongly disagree – ‫ال اوافق بشدة‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    3) Neutral
    ‫ جهة‬- ‫محايد‬
    3) Neutral – ‫محايد‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    2) Disagree
    ‫جهة‬
    – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    3) Neutral
    ‫ جهة‬- ‫محايد‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    1 ) Strongly disagree – ‫بشدة‬
    1 ) ‫اوافق‬
    Strongly
    ‫ال‬
    disagree – ‫ال اوافق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    2 – 5 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    Less than 2 years – ‫سنتين‬private
    ‫ أقل من‬sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    2 – 5 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    2) Disagree
    ‫جهة‬
    – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    3) Neutral
    ‫ جهة‬- ‫محايد‬
    3) Neutral – ‫محايد‬
    More than 10 years – ‫سنوات‬
    private
    10 ‫من‬sector
    ‫ اكثر‬- ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    More than 10 years – ‫سنوات‬
    Governmental
    10 ‫ اكثر من‬Sector – ‫حكومية‬
    5) Strongly
    ‫ جهة‬agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    6 – 10 years – ‫سنوات‬
    private sector – ‫القطاع الخاص‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    6 – 10 years – ‫سنوات‬
    Governmental Sector – ‫حكومية‬
    4) Agree
    ‫ جهة‬- ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    The approach for
    gaining a competitive
    edge stems from
    comprehending client
    needs
    ‫النهج للحصول على ميزة‬
    ‫تنافسية ينبع من فهم احتياجات‬
    ‫العميل‬
    Client satisfaction
    levels are
    systematically and
    frequently gauged
    Considerable focus is
    placed on postpurchase support
    services
    ‫يتم قياس مستويات رضا‬
    ‫العمالء بشكل منتظم ومتكرر‬
    ‫هناك تركيز كبيرعلى خدمات‬
    ‫الدعم بعد الشراء‬
    Executive leadership
    routinely analyzes
    rivals’ strengths and
    strategic approaches
    ‫يقوم القادة التنفيذيين بتحليل‬
    ‫قوى المنافسين والنهج‬
    ‫االستراتيجية بانتظام‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    1 ) Strongly disagree – ‫بشدة‬
    1 ) ‫اوافق‬
    Strongly
    ‫ال‬
    disagree – ‫ال اوافق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    1 ) Strongly disagree – ‫ال اوافق بشدة‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    1 ) Strongly disagree – ‫بشدة‬
    1 ) ‫اوافق‬
    Strongly
    ‫ال‬
    disagree – ‫بشدة‬
    3) Neutral
    ‫ ال اوافق‬- ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    1 ) Strongly disagree – ‫بشدة‬
    2) Disagree
    ‫ ال اوافق‬- ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    1 ) Strongly disagree – ‫بشدة‬
    3) Neutral
    ‫ ال اوافق‬- ‫محايد‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    1 ) Strongly disagree – ‫ال اوافق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    1 ) Strongly disagree – ‫بشدة‬
    4) Agree
    ‫ال اوافق‬- ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    1 ) Strongly disagree – ‫بشدة‬
    3) Neutral
    ‫ ال اوافق‬- ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    1 ) Strongly disagree – ‫بشدة‬
    2) Disagree
    ‫ ال اوافق‬- ‫ال اوافق‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    Swift responses are
    made to competitive
    maneuvers
    Our company is
    Our company is
    Our company is
    making extensive use making extensive use making extensive use
    of Facebook
    of Twitter
    of LinkedIn
    ‫يتم االستجابة بسرعة لتحركات‬
    ‫المنافسين‬
    ‫شركتنا تستخدم فيسبوك بشكل‬
    ‫واسع‬.
    ‫شركتنا تستخدم تويتر بشكل‬
    ‫واسع‬
    ‫شركتنا تستخدم لينكد إن‬
    ‫بشكل واسع‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) To a small extent – ‫قليل‬4)‫حد‬To‫إلى‬a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫إلى حد كبير‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    1) Not at all – ‫ال على اإلطالق‬2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent – ‫إلى حد كبيرجدا‬
    2) Disagree – ‫ال اوافق‬
    4) To a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫إلى حد كبير‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent1)- ‫متوسط‬
    Not at‫حد‬all‫إلى‬- ‫ال على اإلطالق‬
    1 ) Strongly disagree – ‫بشدة‬
    1) Not
    ‫اوافق‬at‫ال‬all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    1) ‫حد‬
    Not
    ‫إلى‬at all – ‫ال على اإلطالق‬
    5) Strongly agree – ‫اتفق بشدة‬
    1) Not at all – ‫ال على اإلطالق‬2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent – ‫إلى حد كبيرجدا‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬2)‫حد‬To‫إلى‬a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent – ‫إلى حد كبيرجدا‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) To a small extent – ‫قليل‬4)‫حد‬To‫إلى‬a large extent – ‫كبير‬
    5) ‫حد‬
    To‫إلى‬
    an extensive extent – ‫إلى حد كبيرجدا‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) To a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent – ‫إلى حد كبيرجدا‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent – ‫إلى حد كبيرجدا‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫إلى حد كبير‬
    2) Disagree – ‫ال اوافق‬
    3) To a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent – ‫إلى حد كبيرجدا‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent – ‫إلى حد كبيرجدا‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent2)- ‫متوسط‬
    To a small
    ‫ إلى حد‬extent – ‫إلى حد قليل‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) To an extensive extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    2) Disagree – ‫ال اوافق‬
    1) Not at all – ‫ال على اإلطالق‬2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent – ‫إلى حد كبيرجدا‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    2) Disagree – ‫ال اوافق‬
    4) Agree – ‫اتفق‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    4) Agree – ‫اتفق‬
    3) Neutral – ‫محايد‬
    3) To a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫إلى حد كبير‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent1)- ‫متوسط‬
    Not at‫حد‬all‫إلى‬- ‫ال على اإلطالق‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent – ‫إلى حد متوسط‬
    3) To a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫كبير‬
    5) ‫حد‬
    To‫إلى‬
    an extensive extent – ‫إلى حد كبيرجدا‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent – ‫إلى حد كبيرجدا‬
    1) Not at all – ‫ال على اإلطالق‬2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent – ‫إلى حد كبيرجدا‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent2)- ‫متوسط‬
    To a small
    ‫ إلى حد‬extent – ‫إلى حد قليل‬
    5) To an extensive extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent – ‫إلى حد كبيرجدا‬
    1) Not at all – ‫ال على اإلطالق‬2) To a small extent – ‫قليل‬4)‫حد‬To‫إلى‬a large extent – ‫إلى حد كبير‬
    2) Disagree – ‫ال اوافق‬
    2) To a small extent – ‫قليل‬2)‫حد‬To‫إلى‬a small extent – ‫قليل‬4)‫حد‬To‫إلى‬a large extent – ‫إلى حد كبير‬
    2) Disagree – ‫ال اوافق‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    2) ‫حد‬
    To‫إلى‬
    a small extent – ‫إلى حد قليل‬
    5) Strongly agree – ‫اتفق بشدة‬
    1) Not at all – ‫ال على اإلطالق‬5) To an extensive extent
    1) -Not
    ‫كبيرجدا‬
    at all
    ‫ حد‬-‫إلى‬
    ‫ال على اإلطالق‬
    3) Neutral – ‫محايد‬
    3) To a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent – ‫إلى حد كبيرجدا‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) To a large extent – ‫كبير‬
    5) ‫حد‬
    To‫إلى‬
    an extensive extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent – ‫إلى حد كبيرجدا‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬5) To an extensive extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬5) To an extensive extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent – ‫إلى حد كبيرجدا‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬
    3) Neutral – ‫محايد‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent2)- ‫متوسط‬
    To a small
    ‫ إلى حد‬extent – ‫إلى حد قليل‬
    3) Neutral – ‫محايد‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    2) ‫حد‬
    To‫إلى‬
    a small extent – ‫إلى حد قليل‬
    3) Neutral – ‫محايد‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    3) Neutral – ‫محايد‬
    2) To a small extent – ‫قليل‬4)‫حد‬To‫إلى‬a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    2) ‫حد‬
    To‫إلى‬
    a small extent – ‫إلى حد قليل‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    2) -To
    ‫كبيرجدا‬
    a small
    ‫إلى حد‬extent – ‫إلى حد قليل‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent1)- ‫متوسط‬
    Not at‫حد‬all‫إلى‬- ‫ال على اإلطالق‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬5) To an extensive extent
    1) -Not
    ‫كبيرجدا‬
    at all
    ‫ حد‬-‫إلى‬
    ‫ال على اإلطالق‬
    3) Neutral – ‫محايد‬
    2) To a small extent – ‫قليل‬2)‫حد‬To‫إلى‬a small extent – ‫قليل‬2)‫حد‬To‫إلى‬a small extent – ‫إلى حد قليل‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬4)‫حد‬To‫إلى‬a large extent – ‫كبير‬
    2) ‫حد‬
    To‫إلى‬
    a small extent – ‫إلى حد قليل‬
    2) Disagree – ‫ال اوافق‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫إلى حد كبير‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬5) To an extensive extent
    4) -To
    ‫كبيرجدا‬
    a large
    ‫إلى حد‬
    extent – ‫إلى حد كبير‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫كبير‬
    1) ‫حد‬
    Not
    ‫إلى‬at all – ‫ال على اإلطالق‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫إلى حد كبير‬
    3) Neutral – ‫محايد‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    2) Disagree – ‫ال اوافق‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬
    2) Disagree – ‫ال اوافق‬
    2) To a small extent – ‫قليل‬5)‫حد‬To‫إلى‬an extensive extent
    2) -To
    ‫كبيرجدا‬
    a small
    ‫إلى حد‬extent – ‫إلى حد قليل‬
    3) Neutral – ‫محايد‬
    3) To a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫إلى حد كبير‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) To a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    3) Neutral – ‫محايد‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent2)- ‫متوسط‬
    To a small
    ‫ إلى حد‬extent – ‫إلى حد قليل‬
    5) Strongly agree – ‫اتفق بشدة‬
    5) To an extensive extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent – ‫إلى حد كبيرجدا‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent2)- ‫متوسط‬
    To a small
    ‫ إلى حد‬extent – ‫إلى حد قليل‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬4)‫حد‬To‫إلى‬a large extent – ‫كبير‬
    2) ‫حد‬
    To‫إلى‬
    a small extent – ‫إلى حد قليل‬
    4) Agree – ‫اتفق‬
    4) To a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫إلى حد كبير‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent1)- ‫متوسط‬
    Not at‫حد‬all‫إلى‬- ‫ال على اإلطالق‬
    4) Agree – ‫اتفق‬
    4) To a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫إلى حد كبير‬
    3) Neutral – ‫محايد‬
    2) To a small extent – ‫قليل‬1)‫حد‬Not
    ‫ إلى‬at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬
    4) Agree – ‫اتفق‬
    4) To a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) To a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent
    2) -To
    ‫كبيرجدا‬
    a small
    ‫إلى حد‬extent – ‫إلى حد قليل‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) To a moderate extent5)- ‫متوسط‬
    To an‫حد‬extensive
    ‫إلى‬
    extent
    4) -To
    ‫كبيرجدا‬
    a large
    ‫إلى حد‬
    extent – ‫إلى حد كبير‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    2) Disagree – ‫ال اوافق‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬4) To a large extent – ‫إلى حد كبير‬
    3) Neutral – ‫محايد‬
    3) To a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫كبير‬
    5) ‫حد‬
    To‫إلى‬
    an extensive extent – ‫إلى حد كبيرجدا‬
    5) Strongly agree – ‫اتفق بشدة‬
    4) To a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫إلى حد كبير‬
    5) Strongly agree – ‫اتفق بشدة‬
    3) To a moderate extent4)- ‫متوسط‬
    To a large
    ‫ إلى حد‬extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    5) To an extensive extent
    5) -To
    ‫كبيرجدا‬
    an extensive
    ‫إلى حد‬
    extent
    3) -To
    ‫كبيرجدا‬
    a moderate
    ‫ إلى حد‬extent – ‫إلى حد متوسط‬
    2) Disagree – ‫ال اوافق‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    2) To a small extent – ‫قليل‬2)‫حد‬To‫إلى‬a small extent – ‫قليل‬1)‫حد‬Not
    ‫ إلى‬at all – ‫ال على اإلطالق‬
    4) Agree – ‫اتفق‬
    4) To a large extent – ‫كبير‬
    4) ‫حد‬
    To‫إلى‬
    a large extent – ‫كبير‬
    3) ‫حد‬
    To‫إلى‬
    a moderate extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬1) Not at all – ‫ال على اإلطالق‬
    3) Neutral – ‫محايد‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    4) Agree – ‫اتفق‬
    3) To a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    2) To a small extent – ‫قليل‬3)‫حد‬To‫إلى‬a moderate extent3)- ‫متوسط‬
    To a moderate
    ‫إلى حد‬
    extent – ‫إلى حد متوسط‬
    5) Strongly agree – ‫اتفق بشدة‬
    1) Not at all – ‫ال على اإلطالق‬3) To a moderate extent2)- ‫م…

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