Business modeling

STudy the case “ZZ Airlines” and embedded data file from BB9.

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Complete the simulation model for ZZ Airlines to determine answers to following questions:

“What would you advise ZZ Airlines to do for the current reservation system, based on the original call distribution? Create a simulation model to investigate the scenario. Describe the model carefully and justify the assumptions and measures of performance.

What are your recommendations regarding customer satisfaction and operator utilization if the airline proceeds with the advertising campaign?”

Write a management report (using the required format) suggesting and justifying an appropriate recommendation to the board.  Embed the files with your simulation model and output into your management report.  Please make sure that you use the Assignment Cover Sheet as the first page of you report and the Grading Rubric as the second page of your report. (Available on BB9)

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Write a management report (using the required format) suggesting and justifying an appropriate recommendation to the board.  Please make sure that you use the Assignment Cover Sheet as the first page of you report and the Grading Rubric Team Case Analysis as the second page of your report. (Available on BB9)

Submit this report into the Assignment Dropbox BB9. 

Post your reflection to the discussion thread on BB9.

NovaSoutheastern University
H. Wayne Huizenga School
of Business & Entrepreneurship

 

Assignment for Course:

QNT5040-Business Modeling

Submitted to:

Dr. Phillip

Submitted by:

Nicole Mateus

Robert Edson

Abdellah Sabere

Ralph Petit

Date of Submission: October 27, 2013

Title of Assignment: ZZ Airlines Simulation Case Study

CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.

Student’s Signature: NM, RE, AS, RP___________

*****************************************************************

Instructor’s Grade on Assignment:

Instructor’s Comments:

TITLE OF RUBRIC: Case Analysis (Page 1 of 2)

Course: QNT 5040

LEARNING OUTCOME/S: (see syllabus)

Date: 10-27-13

PURPOSE: To facilitate effective decision making under uncertain conditions by quantifying risk.

Name of Student: NM, RE, AS, RP

VALIDITY: Best practices in Monte Carlo simulation.

Name of Faculty:

COMPANION DOCUMENTS: Assignment and format instructions, Case

Earning maximum points in each box in ‘PROFICIENT’ column and / or

points in columns to the right of ‘PROFICIENT’ meets standard.

<<<<<<<<<< less quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . more quality >>>>>>>>>>

Performance Criteria

Basic

Developing

Proficient

Accomplished

Exemplary

Score

Identify the problem

Does not

identify the problem, or does not identify the right problem.

(0 pts)

Identifies symptoms

(5 pts)

Identifies some elements of the problem.

(10 pts)

Substantially

identifies the problem.

(12 pt)

Effectively and succinctly

identifies the problem.

(15 pts)

Describes assumptions and methods

Does not describe assumptions and methods used

(0 pts)

Does not precisely describe the

assumptions and methods used

(3 pts)

Somewhat

describes assumptions and methods used

(7 pts)

Substantially

describes assumptions and methods used

(8 pts)

Effectively describes assumptions and methods used

(10 pts)

Calculate statistics using a spreadsheet

Does not calculate appropriate statistics using a spreadsheet and/or

does not provide evidence of calculations

(0 pt)

Calculates appropriate statistics using a spreadsheet (most answers are not

correct)

(13 pts)

Calculates appropriate statistics using a spreadsheet (not all answers are correct)

(21 pts)

Calculates appropriate statistics using a spreadsheet (most answers are correct)

(25 pts)

Effectively

calculates statistics using a spreadsheet (almost all answers are correct)

(30 pts)

Explain

implications of

output of statistical analysis

Does not explain

implications of

output of statistical analysis

(0 pt)

Partially

explains

implications of
output of statistical analysis

(3pts)

Somewhat explains

implications of
output of statistical analysis

(7 pts)

Substantially
explains
implications of
output of statistical analysis

(8 pts)

Effectively explains

implications of
output of statistical analysis

(10 pts)

Course: QNT 5040

LEARNING OUTCOME/S: (see syllabus)

PURPOSE: To facilitate effective decision making under uncertain conditions by quantifying risk.

Name of Student: NM, RE, AS, RP

VALIDITY: Best practices in Monte Carlo simulation.

Name of Faculty:

COMPANION DOCUMENTS: Assignment and format instructions, Case

TITLE OF RUBRIC: Case Analysis, cont. (Page 2 of 2)

Date: 10-27-13

Earning maximum points in each box in ‘PROFICIENT’ column and / or

points in columns to the right of ‘PROFICIENT’ meets standard.

<<<<<<<<<< less quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . more quality >>>>>>>>>>

Performance Criteria

Basic

Developing

Proficient

Accomplished

Exemplary

Score

Generates solutions based on analysis and context

Does not

generate appropriate solutions based on analysis and context.

(0 pt)

Generates solutions (does not justify conclusions).

(7 pts)

Partially: *generates and justifies solutions based on analysis and context; and *justifies conclusions.

(15 pts)

Substantially: *generates and justifies solutions based on analysis and context; and *justifies conclusions.

(17 pts)

Effectively: *generates and justifies solutions based on analysis and context; and *justifies conclusions.

(20 pts)

Uses prescribed format (including cover sheet and grading rubric) and writing style (language, grammar, punctuation, and spelling)

Does not use prescribed format and writing style

(0 pt)

May use prescribed format OR writing style (only one)

(3 pts)

Generally uses prescribed format and writing style

(7 pts)

Substantially uses prescribed format and writing style

(8 pts)

Effectively

uses prescribed format and writing style

(10 pts)

Uses APA format

(APA Style Manual 6.0)

Does not provide references.

(0 pt)

Does not apply APA style to references.

(1pts)

Partially applies APA style to references.

(3 pts)

Substantially applies APA style to references.

(4 pts)

Effectively applies APA style to all references.

Optimal quality and quantity of citations.

(5 pts)

OVERALL GRADE (100 total possible points):

%

Comments: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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FIT_6BB22_6ED48 Sample of data taken on incoming calls from prior advertising campaigns (time between calls in minutes) 3.2462913383 0 F1 0 0 -1E+300 1E+300 1 0 0 0 0 1 23 BetaGeneral Binomial Expon ExtValue ExtValueMin Gamma Geomet IntUniform InvGauss Laplace Levy Logistic LogLogistic Lognorm NegBin Normal Pareto Pearson5 Pearson6 Poisson Triang Uniform Weibull 0 1 -1 1 0 1 0 0 0 GF1_rK0qDwEADAABAgwjACYANADKAN4A3wDrAPcA2wH9AfcBKgD//wAAAAAAAQQAAAAAAAAAAAF6Rml0IENvbXBhcmlzb24gZm9yIFNhbXBsZSBvZiBkYXRhIHRha2VuIG9uIGluY29taW5nIGNhbGxzIGZyb20gcHJpb3IgYWR2ZXJ0aXNpbmcgY2FtcGFpZ25zICh0aW1lIGJldHdlZW4gY2FsbHMgaW4gbWludXRlcykBFlJpc2tUcmlhbmcoMSwxLDYuODU3MikBARAAAgABClN0YXRpc3RpY3MDAQEA/wEBAQEBAAEBAQACAAEBAQEBAAEBAQACAAoWAQEkAQAzAQBIAQBdAQByAQCHAQCcAQCxAQDGAQAMAAVJbnB1dAAAJQECAA0ABlRyaWFuZwABLwECABMADFVudXNlZCBDdXJ2ZQACTwECABMADFVudXNlZCBDdXJ2ZQADjAECABMADFVudXNlZCBDdXJ2ZQAETAECABMADFVudXNlZCBDdXJ2ZQAFOQECABMADFVudXNlZCBDdXJ2ZQAGTgECABMADFVudXNlZCBDdXJ2ZQAHIwECABMADFVudXNlZCBDdXJ2ZQAIKQECABMADFVudXNlZCBDdXJ2ZQAJYAECAOMB7QEBAQIBmpmZmZmZqT8AAGZmZmZmZu4/AAAFAAEBAQABAQEA 0 8 F1 0 1000 .95 4 TRUE
FIT_7C8E_9E00D Sample of current service times (time to process inquiries in minutes) Use @Risk to determine most appropriate distribution to fit 1 0 F1 0 0 -1E+300 1E+300 1 0 0 0 0 1 23 BetaGeneral Binomial Expon ExtValue ExtValueMin Gamma Geomet IntUniform InvGauss Laplace Levy Logistic LogLogistic Lognorm NegBin Normal Pareto Pearson5 Pearson6 Poisson Triang Uniform Weibull 0 1 -1 1 0 1 0 0 0 GF1_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 0 8 F1 0 1000 .95 4 TRUE
FIT_48465_7BB6 Dataset 2 ERROR:#NAME? 0 F1 0 0 -1E+300 1E+300 1 0 0 0 0 1 23 BetaGeneral Binomial Expon ExtValue ExtValueMin Gamma Geomet IntUniform InvGauss Laplace Levy Logistic LogLogistic Lognorm NegBin Normal Pareto Pearson5 Pearson6 Poisson Triang Uniform Weibull 0 1 -1 1 0 1 0 0 0 GF1_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 0 8 F1 0 1000 .95 4 TRUE
FIT_C9DA_A6122 Sample of current incoming calls (time between calls in minutes) Assume Lognormal distribution @Risk 2.6457039302 0 F1 0 0 -1E+300 1E+300 1 0 0 0 0 1 10 Binomial Expon Geomet IntUniform Lognorm NegBin Normal Poisson Triang Uniform 0 1 -1 1 0 1 0 0 0 GF1_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 0 8 F1 0 1000 .95 4 TRUE

ZZ Airlines Data

Sample of current incoming calls (time between calls in minutes) Assume Exponential distribution @Risk Sample of current service times (time to process inquiries in minutes) Use @Risk determined triangle is most appropriate distribution to fit Sample of data taken on incoming calls from prior advertising campaigns (time between calls in minutes) Assume Exponential distribution
2.6 1 2.5 Sample of current incoming calls (time between calls in minutes) Assume Exponential distribution @Risk Sample of data taken on incoming calls from prior advertising campaigns (time between calls in minutes) Assume Exponential distribution
1.9 1 2.2 Mean 3.3560126844 2.9370982189
2.7 1 2.9 Stdev 1.4643839832 1.4695949157
4.5 1 1.9
2.8 1 2.7
3.7 1 1.5 Sample of current service times (time to process inquiries in minutes) Use @Risk determined triangle is most appropriate distribution to fit
2.6 1 2.6 Min 1 From Triangle Distribution
1.3 1 2.4 Mean 3.2292 From Triangle Distribution
2.7 1 1.7 Max 7.6877 From Triangle Distribution
4.7 1 2.4
3.8 1 4.3
2.5 1 3.3
4.5 1 3.2
1.9 1 5.1
2.9 1 6.7
2.6 1 5.9
2.5 1 3.9
3.5 1 2.2
3.7 1 2.1
3.8 1 2.4
3.2 2 1.0
2.2 2 1.7
3.1 2 7.8
2.9 2 1.2
3.5 2 5.2
3.8 2 1.0
3.2 2 3.1
3.2 2 1.8
5.6 2 1.8
3.6 2 3.3
1.1 2 4.8
4.4 2 4.6
2.4 2 2.6
2.6 2 1.6
3.3 2 5.3
2.0 2 1.6
6.5 2 5.3
2.0 2 2.3
3.5 2 2.9
2.9 3 3.1
1.3 3 3.8
5.0 3 2.0
2.0 3 2.4
3.0 3 3.2
2.7 3 1.8
7.5 3 1.2
3.6 3 1.6
2.3 3 1.5
2.3 3 3.8
2.8 3 4.4
6.1 3 1.4
6.4 3 1.9
2.5 3 3.1
2.2 3 2.3
2.1 3 2.4
2.2 3 4.1
7.8 3 4.0
2.0 4 3.9
3.2 4 6.7
2.4 4 4.3
3.0 4 3.7
3.8 4 1.2
1.2 4 4.9
2.6 4 4.1
5.7 4 2.0
3.5 4 2.4
2.8 4 2.5
5.9 4 5.1
3.4 4 4.1
1.7 4 1.6
4.8 4 5.1
2.0 4 3.1
2.6 4 3.1
3.6 4 1.2
2.9 5 1.0
6.3 5 2.8
3.2 5 2.3
2.4 5 1.4
3.8 5 2.5
2.9 5 5.7
2.4 5 1.8
2.7 5 2.2
3.2 5 1.6
1.9 5 2.1
2.8 5 1.2
4.6 5 1.2
4.4 5 2.8
2.7 6 5.8
2.9 6 2.4
1.3 6 0.7
2.1 6 2.8
5.0 6 3.1
3.4 6 5.5
3.1 6 2.0
3.4 6 2.3
5.3 6 1.8
2.3 6 1.9
9.1 7 2.2
5.1 7 3.8
4.2 7 2.9

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RiskSerializationData

6 8
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ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADAC+AAwjACYAOQBPAGQAZQBxAH0AmAC6ALQAKgD//wAAAAAAAQQAAAAABSMsIyMwAAAAARAxIC8gU2VydmljZSB0aW1lAQABAREAAQABC1N0YXRzTGVnZW5kAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQAAFQAOVHJpYW5nKDEsMCwxMCkAACUBAgCgAKoAAQECAZqZmZmZmak/AABmZmZmZmbuPwAABQABAQEAAQEBAA== 1 ERROR:#NAME? 0 1 FALSE FALSE 1 FALSE ERROR:#NAME?
ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADAC+AAwjACYAOQBPAGQAZQBxAH0AmAC6ALQAKgD//wAAAAAAAQQAAAAABSMsIyMwAAAAARAxIC8gU2VydmljZSB0aW1lAQABAREAAQABC1N0YXRzTGVnZW5kAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQAAFQAOVHJpYW5nKDEsMywxMCkAACUBAgCgAKoAAQECAZqZmZmZmak/AABmZmZmZmbuPwAABQABAQEAAQEBAA== 1 ERROR:#NAME? 0 1 FALSE FALSE 1 FALSE ERROR:#NAME?
ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADADBAAwjACYAOQBPAGQAZQBxAH0AmwC9ALcAKgD//wAAAAAAAQQAAAAABSMsIyMwAAAAARAxIC8gU2VydmljZSB0aW1lAQABAREAAQABC1N0YXRzTGVnZW5kAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQAAGAARVHJpYW5nKDEsMy4yMiwxMCkAACUBAgCjAK0AAQECAZqZmZmZmak/AABmZmZmZmbuPwAABQABAQEAAQEBAA== 1 ERROR:#NAME? 0 1 FALSE FALSE 1 FALSE ERROR:#NAME?
ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADADDAAwjACYAOQBPAGQAZQBxAH0AnQC/ALkAKgD//wAAAAAAAQQAAAAABSMsIyMwAAAAARAxIC8gU2VydmljZSB0aW1lAQABAREAAQABC1N0YXRzTGVnZW5kAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQAAGgATVHJpYW5nKDEsMy4yMjkyLDEwKQAAJQECAKUArwABAQIBmpmZmZmZqT8AAGZmZmZmZu4/AAAFAAEBAQABAQEA 1 ERROR:#NAME? 0 1 FALSE FALSE 1 FALSE ERROR:#NAME?
ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADADCAAwjACYAOQBPAGQAZQBxAH0AnAC+ALgAKgD//wAAAAAAAQQAAAAABSMsIyMwAAAAARAxIC8gU2VydmljZSB0aW1lAQABAREAAQABC1N0YXRzTGVnZW5kAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQAAGQASVHJpYW5nKDEsMy4yMjkyLDcpAAAlAQIApACuAAEBAgGamZmZmZmpPwAAZmZmZmZm7j8AAAUAAQEBAAEBAQA= 1 ERROR:#NAME? 0 1 FALSE FALSE 1 FALSE ERROR:#NAME?
ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADADEAAwjACYAOQBPAGQAZQBxAH0AngDAALoAKgD//wAAAAAAAQQAAAAABSMsIyMwAAAAARAxIC8gU2VydmljZSB0aW1lAQABAREAAQABC1N0YXRzTGVnZW5kAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQAAGwAUVHJpYW5nKDEsMy4yMjkyLDcuNikAACUBAgCmALAAAQECAZqZmZmZmak/AABmZmZmZmbuPwAABQABAQEAAQEBAA== 1 ERROR:#NAME? 0 1 FALSE FALSE 1 FALSE ERROR:#NAME?
ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADADHAAwjACYAOQBPAGQAZQBxAH0AoQDDAL0AKgD//wAAAAAAAQQAAAAABSMsIyMwAAAAARAxIC8gU2VydmljZSB0aW1lAQABAREAAQABC1N0YXRzTGVnZW5kAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQAAHgAXVHJpYW5nKDEsMy4yMjkyLDcuNjg3NykAACUBAgCpALMAAQECAZqZmZmZmak/AABmZmZmZmbuPwAABQABAQEAAQEBAA== 1 ERROR:#NAME? 0 1 FALSE FALSE 1 FALSE ERROR:#NAME?

0

ERROR:#NAME? TRUE 0 1 GF1_rK0qDwEADADDAAwjACYAOQBQAGQAZQBxAH0AnQC/ALkAKgD//wAAAAAAAQQAAAAABTAuMDAlAAAAARFBZ2VudCBJZGxlIHRpbWUgJQEAAQEQAAIAAQpTdGF0aXN0aWNzAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQACGAARQWdlbnQgSWRsZSB0aW1lICUAAC8BAgACAKUArwABAQIBmpmZmZmZqT8AAGZmZmZmZu4/AAAFAAEBAQABAQEA 1 0 0 >75% <25% >90% ERROR:#NAME? 5 1 FALSE TRUE 0 FALSE ERROR:#NAME?
ERROR:#NAME? TRUE 0 1 GF1_rK0qDwEADADDAAwjACYAOQBQAGQAZQBxAH0AnQC/ALkAKgD//wAAAAAAAQQAAAAABTAuMDAlAAAAARFUb3RhbCBpZGxlIHRpbWUgJQEAAQEQAAIAAQpTdGF0aXN0aWNzAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQACGAARVG90YWwgaWRsZSB0aW1lICUAAC8BAgACAKUArwABAQIBmpmZmZmZqT8AAGZmZmZmZu4/AAAFAAEBAQABAQEA 1 0 0 >75% <25% >90% ERROR:#NAME? 12 1 FALSE TRUE 0 FALSE ERROR:#NAME?
ERROR:#NAME? TRUE 0 1 GF1_rK0qDwEADAC9AAwjACYAOwBOAGIAYwBvAHsAlwC5ALMAKgD//wAAAAAAAQQAAAAAB0dlbmVyYWwAAAABDU1heCB3YWl0IHRpbWUBAAEBEAACAAEKU3RhdGlzdGljcwMBAQD/AQEBAQEAAQEBAAIAAQEBAQEAAQEBAAIAAX8AAhQADU1heCB3YWl0IHRpbWUAAC8BAgACAJ8AqQABAQIBmpmZmZmZqT8AAGZmZmZmZu4/AAAFAAEBAQABAQEA 1 0 0 >75% <25% >90% ERROR:#NAME? 20 1 FALSE TRUE 0 FALSE ERROR:#NAME?
ERROR:#NAME? TRUE 0 1 GF1_rK0qDwEADADDAAwjACYAOQBQAGQAZQBxAH0AnQC/ALkAKgD//wAAAAAAAQQAAAAABTAuMDAlAAAAARFUb3RhbCBpZGxlIHRpbWUgJQEAAQEQAAIAAQpTdGF0aXN0aWNzAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQACGAARVG90YWwgaWRsZSB0aW1lICUAAC8BAgACAKUArwABAQIBmpmZmZmZqT8AAGZmZmZmZu4/AAAFAAEBAQABAQEA 1 0 0 >75% <25% >90% ERROR:#NAME? 22 1 FALSE TRUE 0 FALSE ERROR:#NAME?
ERROR:#NAME? TRUE 0 1 GF1_rK0qDwEADADDAAwjACYAOQBQAGQAZQBxAH0AnQC/ALkAKgD//wAAAAAAAQQAAAAABTAuMDAlAAAAARFUb3RhbCBpZGxlIHRpbWUgJQEAAQEQAAIAAQpTdGF0aXN0aWNzAwEBAP8BAQEBAQABAQEAAgABAQEBAQABAQEAAgABgQACGAARVG90YWwgaWRsZSB0aW1lICUAAC8BAgACAKUArwABAQIBmpmZmZmZqT8AAGZmZmZmZu4/AAAFAAEBAQABAQEA 1 0 0 >75% <25% >90% ERROR:#NAME? 24 1 FALSE TRUE 0 FALSE ERROR:#NAME?
ERROR:#NAME? FALSE 1 1 GF1_rK0qDwEADAATAQwjACYAOwB7AI8AkACcAKgA7QAPAQkBKgD//wAAAAAAAQQAAAAAB0dlbmVyYWwAAAABFjEgLyBUaW1lIGJldHdlZW4gY2FsbHMBJENvbXBhcmlzb24gd2l0aCBMb2dub3JtKDMuMzU2LDEuNDY0KQEBEAACAAEKU3RhdGlzdGljcwMBAQD/AQEBAQEAAQEBAAIAAQEBAQEAAQEBAAIAAq8AAtAAAB0AFjEgLyBUaW1lIGJldHdlZW4gY2FsbHMAAC8BAgACABsAFExvZ25vcm0oMy4zNTYsMS40NjQpAQElAQIA9QD/AAEBAgGamZmZmZmpPwAAZmZmZmZm7j8AAAUAAQEBAAEBAQA= 2 0 0 ERROR:#NAME? 1 1 FALSE FALSE 1 FALSE ERROR:#NAME? ERROR:#NAME? 1 1 TRUE FALSE 1 TRUE ERROR:#NAME?

0

FALSE 13440 6215 7050 100
FALSE 13440 6215 7050 500
FALSE 13440 6215 7050 1000
FALSE 13440 6215 7050 1500
FALSE 13440 6215 7050 2000

0

0 FALSE FALSE 10 0.95 1

1 Agent

Performance for 1 agent before advertising campaign
Customer Time between calls Call arrival time Call start service Service time Call end service Wait time Agent idle time
0 0 0 0 0 0 0 0
1 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
2 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
3 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
4 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
5 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total wait time ERROR:#NAME? From column G
6 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Average wait time ERROR:#NAME? From column G
7 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Max wait time ERROR:#NAME? From column G
8 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total idle time ERROR:#NAME? From column H
9 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Agent Idle time % ERROR:#NAME? From cell K12
10 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
11 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
12 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
13 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
14 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
15 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
16 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
17 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
18 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
19 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
20 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
21 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
22 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
23 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
24 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
25 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
26 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
27 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
28 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
29 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
30 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
31 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
32 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
33 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
34 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
35 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
36 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
37 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
38 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
39 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
40 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
41 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
42 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
43 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
44 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
45 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
46 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
47 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
48 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
49 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
50 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
51 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
52 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
53 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
54 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
55 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
56 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
57 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
58 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
59 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
60 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
61 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
62 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
63 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
64 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
65 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
66 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
67 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
68 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
69 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
70 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
71 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
72 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
73 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
74 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
75 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
76 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
77 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
78 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
79 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
80 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
81 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
82 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
83 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
84 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
85 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
86 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
87 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
88 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
89 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
90 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
91 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
92 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
93 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
94 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
95 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
96 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
97 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
98 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
99 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
100 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?

2 Agents

Performance for 2 agents before prior advertising campaigns
Agent #1 Agent #2
Custo-mer Time between arrivals Arrival time Server # Start service Service time End service Start service Service time End service Wait time Agent 1 idle time Agent 2 idle time
0 0.0000 0 0 0 0 0 0 0 0 0 0 0
1 ERROR:#NAME? ERROR:#NAME? 1 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
2 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
3 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
4 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
5 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
6 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
7 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total wait time ERROR:#NAME? From column K
8 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Average wait time ERROR:#NAME? From column K
9 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Max wait time ERROR:#NAME? From column K
10 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total idle time ERROR:#NAME? From columns L & M
11 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Agent 1 Idle time % ERROR:#NAME? From column L
12 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Agent 2 Idle time % ERROR:#NAME? From column M
13 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total idle time % ERROR:#NAME? From cell P15
14 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
15 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
16 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
17 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
18 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
19 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
20 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
21 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
22 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
23 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
24 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
25 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
26 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
27 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
28 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
29 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
30 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
31 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
32 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
33 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
34 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
35 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
36 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
37 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
38 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
39 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
40 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
41 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
42 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
43 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
44 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
45 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
46 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
47 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
48 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
49 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
50 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
51 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
52 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
53 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
54 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
55 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
56 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
57 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
58 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
59 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
60 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
61 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
62 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
63 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
64 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
65 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
66 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
67 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
68 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
69 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
70 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
71 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
72 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
73 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
74 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
75 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
76 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
77 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
78 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
79 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
80 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
81 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
82 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
83 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
84 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
85 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
86 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
87 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
88 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
89 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
90 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
91 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
92 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
93 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
94 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
95 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
96 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
97 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
98 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
99 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
100 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?

1 Agent advertising campaign

Performance of One Agent after prior advertising campaigns

Customer Time between calls Call arrival time Call start service Service time Call end service Wait time Agent idle time
0 0 0 0 0 0 0 0
1 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
2 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
3 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
4 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
5 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total wait time ERROR:#NAME? From column G
6 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Average wait time ERROR:#NAME? From column G
7 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Max wait time ERROR:#NAME? From column G
8 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total idle time ERROR:#NAME? From column H
9 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Agent Idle time % ERROR:#NAME? From cell K12
10 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
11 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
12 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
13 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
14 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
15 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
16 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
17 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
18 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
19 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
20 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
21 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
22 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
23 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
24 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
25 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
26 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
27 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
28 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
29 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
30 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
31 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
32 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
33 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
34 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
35 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
36 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
37 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
38 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
39 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
40 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
41 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
42 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
43 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
44 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
45 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
46 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
47 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
48 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
49 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
50 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
51 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
52 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
53 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
54 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
55 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
56 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
57 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
58 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
59 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
60 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
61 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
62 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
63 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
64 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
65 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
66 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
67 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
68 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
69 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
70 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
71 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
72 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
73 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
74 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
75 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
76 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
77 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
78 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
79 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
80 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
81 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
82 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
83 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
84 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
85 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
86 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
87 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
88 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
89 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
90 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
91 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
92 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
93 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
94 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
95 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
96 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
97 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
98 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
99 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
100 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?

2 Agents advertising campaign

Two Agents Performance after prior Advertising Campaigns

Agent #1 Agent #2
Custo-mer Time between arrivals Arrival time Server # Start service Service time End service Start service Service time End service Wait time Agent 1 idle time Agent 2 idle time
0 0.0000 0 0 0 0 0 0 0 0 0 0 0
1 ERROR:#NAME? ERROR:#NAME? 1 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
2 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
3 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
4 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
5 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
6 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
7 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total wait time ERROR:#NAME? From column K
8 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Average wait time ERROR:#NAME? From column K
9 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Max wait time ERROR:#NAME? From column K
10 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total idle time ERROR:#NAME? From columns L & M
11 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Agent 1 Idle time % ERROR:#NAME? From column L
12 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Agent 2 Idle time % ERROR:#NAME? From column M
13 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? Total idle time % ERROR:#NAME? From cell P15
14 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
15 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
16 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
17 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
18 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
19 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
20 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
21 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
22 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
23 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
24 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
25 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
26 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
27 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
28 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
29 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
30 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
31 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
32 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
33 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
34 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
35 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
36 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
37 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
38 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
39 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
40 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
41 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
42 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
43 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
44 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
45 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
46 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
47 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
48 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
49 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
50 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
51 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
52 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
53 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
54 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
55 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
56 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
57 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
58 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
59 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
60 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
61 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
62 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
63 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
64 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
65 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
66 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
67 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
68 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
69 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
70 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
71 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
72 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
73 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
74 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
75 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
76 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
77 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
78 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
79 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
80 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
81 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
82 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
83 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
84 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
85 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
86 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
87 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
88 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
89 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
90 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
91 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
92 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
93 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
94 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
95 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
96 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
97 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
98 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
99 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?
100 ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME? ERROR:#NAME?

Output 1

@RISK Output Report for Total wait time
Performed By: Yurova, Yuliya
Date: Friday, August 30, 2013 11:59:41 AM
Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474
Summary Statistics for Total wait time
Statistics Percentile
Minimum 331.684813253 5% 1331.1200998025
Maximum 8674.7986395173 10% 1696.0034732537
Mean 3890.1577830733 15% 2049.1028696107
Std Dev 1660.1028521325 20% 2366.0572114981
Variance 2755941.47965846 25% 2625.6950975789
Skewness 0.2696800141 30% 2918.5477442187
Kurtosis 2.6710665029 35% 3141.5724414353
Median 3845.7404567444 40% 3375.289941672
Mode 3800.4202397576 45% 3609.094920222
Left X 1331.1200998025 50% 3845.7404567444
Left P 5% 55% 4052.915175105
Right X 6764.1195559157 60% 4266.1569863436
Right P 95% 65% 4509.7978359931
Diff X 5432.9994561132 70% 4753.6965777516
Diff P 90% 75% 5053.2740641161
#Errors 0 80% 5301.3994602641
Filter Min Off 85% 5603.7096315362
Filter Max Off 90% 6051.6415706097
#Filtered 0 95% 6764.1195559157
Change in Output Statistic for Total wait time
Rank Name Lower Upper
1 14 / Time between calls 3217.8366055343 4420.9424794017
2 34 / Time between calls 3182.5276191342 4331.1232150032
3 38 / Time between calls 3192.5290714776 4288.9435550938
4 50 / Time between calls 3196.667971522 4286.20153088
5 17 / Time between calls 3341.2498514848 4403.179698795
6 40 / Time between calls 3379.0563090904 4437.4798815898
7 26 / Time between calls 3275.1313084654 4331.3138494467
8 25 / Time between calls 3236.5606628562 4257.4983696275
9 20 / Time between calls 3177.5199446346 4188.4491351259
10 18 / Time between calls 3209.7434788096 4216.8160883713
11 15 / Time between calls 3345.9318471275 4338.3034327639
12 6 / Time between calls 3580.8274013633 4550.7099816613
13 37 / Time between calls 3293.2095349314 4253.6218955187
14 56 / Service time 3359.0932356106 4285.5296780155

Output 2

@RISK Output Report for Average wait time

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:42 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Average wait time

Statistics Percentile

Minimum 4.4600881468 5% 13.8221189441
Maximum 86.7479863952 10% 17.8014761448
Mean 39.1013571704 15% 21.0632759231
Std Dev 16.3864381212 20% 23.9239005918
Variance 268.5153542997 25% 26.8544202588
Skewness 0.3021374854 30% 29.2659355117
Kurtosis 2.6878290138 35% 31.54610506
Median 38.4574045674 40% 33.775268772
Mode 38.3664613192 45% 36.2145827789
Left X 13.8221189441 50% 38.4574045674
Left P 5% 55% 40.6569025014
Right X 67.6411955592 60% 42.8050698151
Right P 95% 65% 45.1298681652
Diff X 53.819076615 70% 47.5369657775
Diff P 90% 75% 50.5327406412
#Errors 0 80% 53.0139946026
Filter Min Off 85% 56.0370963154
Filter Max Off 90% 60.5164157061
#Filtered 0 95% 67.6411955592
Change in Output Statistic for Average wait time

Rank Name Lower Upper

1 14 / Time between calls 32.4838013019 44.3835075439
2 34 / Time between calls 32.1660094258 43.4395428955
3 38 / Time between calls 32.252337558 43.0073444358
4 50 / Time between calls 32.2390767226 42.9507147555
5 40 / Time between calls 34.0127703136 44.5297364673
6 17 / Time between calls 33.7532511031 44.1674489269
7 26 / Time between calls 33.0879076817 43.4689369221
8 25 / Time between calls 32.5886576696 42.7198743789
9 20 / Time between calls 32.0663131629 42.06874607
10 18 / Time between calls 32.3963363507 42.3447532663
11 15 / Time between calls 33.8289699956 43.5851780678
12 37 / Time between calls 33.1675607878 42.740499765
13 6 / Time between calls 36.1331784725 45.6333959691
14 56 / Service time 33.8312230104 42.9995902012

Output 3

@RISK Output Report for Max wait time

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:43 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Max wait time

Statistics Percentile

Minimum 15.854899719 5% 34.6525470316
Maximum 171.3976216402 10% 42.9506778049
Mean 80.2063114186 15% 48.9070765452
Std Dev 28.448261739 20% 54.5648748881
Variance 809.30359597 25% 59.2035970892
Skewness 0.230850392 30% 63.3306379039
Kurtosis 2.8115401253 35% 67.8600281508
Median 80.0510662675 40% 71.6631782536
Mode 87.778180317 45% 75.8191871691
Left X 34.6525470316 50% 80.0510662675
Left P 5% 55% 84.1513365915
Right X 127.917556529 60% 87.651649259
Right P 95% 65% 91.4764415845
Diff X 93.2650094974 70% 95.1622426542
Diff P 90% 75% 100.1215848998
#Errors 0 80% 104.2402401087
Filter Min Off 85% 108.7855425675
Filter Max Off 90% 117.2681000274
#Filtered 0 95% 127.917556529
Change in Output Statistic for Max wait time

Rank Name Lower Upper

1 50 / Time between calls 67.8696259708 87.395931932
2 34 / Time between calls 68.6756775009 87.6705711037
3 59 / Time between calls 67.0774157263 85.4500593393
4 15 / Time between calls 70.80397755 88.433898751
5 75 / Service time 69.8353676648 87.2711505256
6 17 / Time between calls 71.5653355081 88.5155475417
7 38 / Time between calls 69.5264468184 86.3935177045
8 18 / Time between calls 70.2269827631 86.9694748561
9 14 / Time between calls 72.2129759994 88.2896863035
10 37 / Time between calls 70.6852639559 86.7592121444
11 35 / Time between calls 70.6483840305 86.7172572187
12 56 / Service time 70.8801958339 86.7636115735
13 26 / Time between calls 71.3059775245 87.1626957267
14 42 / Service time 71.6389674212 87.4934786937

Output 4

@RISK Output Report for Total idle time

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:44 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total idle time

Statistics Percentile

Minimum 0.0070263396 5% 0.6156594428
Maximum 85.5469810474 10% 1.48343033
Mean 11.5912889594 15% 2.1313936638
Std Dev 11.0175699468 20% 2.7671768402
Variance 121.3868475319 25% 3.5387141462
Skewness 1.7325989003 30% 4.4331039933
Kurtosis 7.1064113162 35% 5.2402798406
Median 8.0706849743 40% 6.1603959102
Mode 2.2726324141 45% 7.1036116166
Left X 0.6156594428 50% 8.0706849743
Left P 5% 55% 9.065854258
Right X 33.9107304095 60% 10.6187169707
Right P 95% 65% 12.1309138899
Diff X 33.2950709667 70% 14.0568178768
Diff P 90% 75% 16.122844255
#Errors 0 80% 19.4107007737
Filter Min Off 85% 21.5859150619
Filter Max Off 90% 26.9172099091
#Filtered 0 95% 33.9107304095
Change in Output Statistic for Total idle time

Rank Name Lower Upper

1 1 / Time between calls 8.0692177203 18.6487107768
2 4 / Time between calls 9.0234944207 18.6856739155
3 3 / Time between calls 9.2409469409 18.260652064
4 2 / Time between calls 8.1227158852 16.9398929758
5 5 / Time between calls 9.4231722258 17.7824507378
6 6 / Time between calls 8.8642704863 16.4662801572
7 8 / Time between calls 9.157182364 16.6475387747
8 18 / Time between calls 9.2223423582 15.8121838197
9 9 / Time between calls 9.9421622208 16.3069608179
10 1 / Service time 7.710272482 13.9079831133
11 17 / Time between calls 8.8232491986 14.6385957516
12 14 / Service time 8.7328396936 14.4911681967
13 10 / Time between calls 9.6489482039 15.3475259075
14 14 / Time between calls 9.6858077568 15.3551846657

Output 5

@RISK Output Report for Agent Idle time %

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:46 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Agent Idle time %

Statistics Percentile

Minimum 0.00% 5% 0.17%
Maximum 23.76% 10% 0.41%
Mean 3.22% 15% 0.59%
Std Dev 3.06% 20% 0.77%
Variance 0.0009366269 25% 0.98%
Skewness 1.7325989003 30% 1.23%
Kurtosis 7.1064113162 35% 1.46%
Median 2.24% 40% 1.71%
Mode 0.63% 45% 1.97%
Left X 0.17% 50% 2.24%
Left P 5% 55% 2.52%
Right X 9.42% 60% 2.95%
Right P 95% 65% 3.37%
Diff X 9.25% 70% 3.90%
Diff P 90% 75% 4.48%
#Errors 0 80% 5.39%
Filter Min Off 85% 6.00%
Filter Max Off 90% 7.48%
#Filtered 0 95% 9.42%
Change in Output Statistic for Agent Idle time %

Rank Name Lower Upper

1 1 / Time between calls 2.24% 5.18%
2 4 / Time between calls 2.51% 5.19%
3 3 / Time between calls 2.57% 5.07%
4 2 / Time between calls 2.26% 4.71%
5 5 / Time between calls 2.62% 4.94%
6 6 / Time between calls 2.46% 4.57%
7 8 / Time between calls 2.54% 4.62%
8 18 / Time between calls 2.56% 4.39%
9 9 / Time between calls 2.76% 4.53%
10 1 / Service time 2.14% 3.86%
11 17 / Time between calls 2.45% 4.07%
12 14 / Service time 2.43% 4.03%
13 10 / Time between calls 2.68% 4.26%
14 14 / Time between calls 2.69% 4.27%

Output 6

@RISK Output Report for Total wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:47 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total wait time
Statistics Percentile

Minimum 11 5% 47
Maximum 1,100 10% 57
Mean 116 15% 65
Std Dev 67 20% 70
Variance 4429.5061140503 25% 76
Skewness 4.4303318772 30% 82
Kurtosis 53.1778233419 35% 87
Median 101 40% 91
Mode 83 45% 96
Left X 47 50% 101
Left P 5% 55% 107
Right X 234 60% 113
Right P 95% 65% 120
Diff X 187 70% 128
Diff P 90% 75% 140
#Errors 0 80% 152
Filter Min Off 85% 166
Filter Max Off 90% 192
#Filtered 0 95% 234

Change in Output Statistic for Total wait time
Rank Name Lower Upper

1 30 / Time between arrivals 104 148
2 72 / Time between arrivals 97 138
3 47 / Time between arrivals 98 138
4 33 / Time between arrivals 101 140
5 16 / Time between arrivals 100 137
6 25 / Time between arrivals 103 139
7 58 / Time between arrivals 103 138
8 67 / Time between arrivals 98 132
9 26 / Service time 103 138
10 8 / Time between arrivals 105 139
11 23 / Service time 108 142
12 35 / Service time 103 137
13 51 / Time between arrivals 99 132
14 12 / Service time 97 129

Output 7

@RISK Output Report for Average wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:48 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Average wait time
Statistics Percentile

Minimum 0 5% 0
Maximum 11 10% 1
Mean 1 15% 1
Std Dev 1 20% 1
Variance 0.4281366456 25% 1
Skewness 4.5069698034 30% 1
Kurtosis 54.46039155 35% 1
Median 1 40% 1
Mode 1 45% 1
Left X 0 50% 1
Left P 5% 55% 1
Right X 2 60% 1
Right P 95% 65% 1
Diff X 2 70% 1
Diff P 90% 75% 1
#Errors 0 80% 2
Filter Min Off 85% 2
Filter Max Off 90% 2
#Filtered 0 95% 2

Change in Output Statistic for Average wait time
Rank Name Lower Upper

1 30 / Time between arrivals 1 1
2 72 / Time between arrivals 1 1
3 47 / Time between arrivals 1 1
4 33 / Time between arrivals 1 1
5 16 / Time between arrivals 1 1
6 25 / Time between arrivals 1 1
7 58 / Time between arrivals 1 1
8 26 / Service time 1 1
9 67 / Time between arrivals 1 1
10 8 / Time between arrivals 1 1
11 35 / Service time 1 1
12 23 / Service time 1 1
13 99 / Time between arrivals 1 1
14 51 / Time between arrivals 1 1

Output 8

@RISK Output Report for Max wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:49 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Max wait time
Statistics Percentile

Minimum 2.4117 5% 4.3747
Maximum 25.5554 10% 4.9505
Mean 7.7565 15% 5.3063
Std Dev 2.7861 20% 5.6325
Variance 7.7626254728 25% 5.8706
Skewness 1.4787413218 30% 6.1442
Kurtosis 6.6471786776 35% 6.3291
Median 7.1201 40% 6.5641
Mode 6.3436 45% 6.8146
Left X 4.3747 50% 7.1201
Left P 5% 55% 7.3888
Right X 13.3302 60% 7.7564
Right P 95% 65% 8.1057
Diff X 8.9555 70% 8.5982
Diff P 90% 75% 9.1222
#Errors 0 80% 9.6331
Filter Min Off 85% 10.3190
Filter Max Off 90% 11.2632
#Filtered 0 95% 13.3302

Change in Output Statistic for Max wait time
Rank Name Lower Upper

1 47 / Time between arrivals 6.9025 8.8332
2 30 / Time between arrivals 7.1822 8.9279
3 67 / Time between arrivals 7.0279 8.5271
4 70 / Service time 7.0924 8.5898
5 86 / Time between arrivals 7.2323 8.7036
6 53 / Service time 7.1542 8.6067
7 48 / Service time 7.0678 8.5186
8 20 / Time between arrivals 7.0033 8.4529
9 54 / Time between arrivals 6.8355 8.2782
10 60 / Time between arrivals 7.0247 8.4544
11 51 / Service time 7.0755 8.4993
12 86 / Service time 7.0234 8.4466
13 51 / Time between arrivals 6.8370 8.2158
14 5 / Time between arrivals 7.2559 8.6224

Output 9

@RISK Output Report for Total idle time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:50 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total idle time
Statistics Percentile

Minimum 86 5% 173
Maximum 425 10% 199
Mean 276 15% 213
Std Dev 58 20% 226
Variance 3384.237005712 25% 236
Skewness -0.3860013701 30% 245
Kurtosis 2.7406203136 35% 257
Median 280 40% 263
Mode 323 45% 272
Left X 173 50% 280
Left P 5% 55% 289
Right X 359 60% 296
Right P 95% 65% 304
Diff X 187 70% 313
Diff P 90% 75% 321
#Errors 0 80% 329
Filter Min Off 85% 339
Filter Max Off 90% 349
#Filtered 0 95% 359

Change in Output Statistic for Total idle time
Rank Name Lower Upper

1 99 / Time between arrivals 257 297
2 75 / Time between arrivals 263 299
3 37 / Time between arrivals 256 292
4 82 / Time between arrivals 266 301
5 33 / Time between arrivals 257 291
6 79 / Time between arrivals 260 295
7 16 / Time between arrivals 262 296
8 72 / Time between arrivals 263 296
9 70 / Time between arrivals 259 292
10 40 / Time between arrivals 261 294
11 90 / Time between arrivals 261 294
12 28 / Time between arrivals 265 297
13 47 / Time between arrivals 261 294
14 13 / Time between arrivals 264 297

Output 10

@RISK Output Report for Agent 1 Idle time %

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:51 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Agent 1 Idle time %

Statistics Percentile

Minimum 12.037% 5% 23.930%
Maximum 58.607% 10% 26.817%
Mean 38.105% 15% 29.263%
Std Dev 8.161% 20% 31.033%
Variance 0.0066606173 25% 32.340%
Skewness -0.3834983968 30% 33.696%
Kurtosis 2.6945028575 35% 35.356%
Median 38.674% 40% 36.488%
Mode 37.202% 45% 37.246%
Left X 23.930% 50% 38.674%
Left P 5% 55% 39.980%
Right X 49.912% 60% 40.831%
Right P 95% 65% 41.950%
Diff X 25.982% 70% 43.341%
Diff P 90% 75% 44.249%
#Errors 0 80% 45.727%
Filter Min Off 85% 47.160%
Filter Max Off 90% 48.372%
#Filtered 0 95% 49.912%
Change in Output Statistic for Agent 1 Idle time %

Rank Name Lower Upper

1 99 / Time between arrivals 35.554% 40.887%
2 75 / Time between arrivals 36.391% 41.453%
3 37 / Time between arrivals 35.164% 40.176%
4 79 / Time between arrivals 35.845% 40.829%
5 70 / Time between arrivals 35.474% 40.436%
6 13 / Time between arrivals 36.202% 41.140%
7 72 / Time between arrivals 36.209% 40.955%
8 82 / Time between arrivals 36.734% 41.465%
9 16 / Time between arrivals 36.225% 40.938%
10 62 / Time between arrivals 36.483% 41.142%
11 90 / Time between arrivals 36.084% 40.717%
12 33 / Time between arrivals 35.517% 40.144%
13 88 / Time between arrivals 35.494% 40.022%
14 64 / Time between arrivals 36.636% 41.164%

Output 11

@RISK Output Report for Agent 2 Idle time %

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:52 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Agent 2 Idle time %

Statistics Percentile

Minimum 11.779% 5% 24.135%
Maximum 60.255% 10% 27.753%
Mean 38.594% 15% 29.922%
Std Dev 8.212% 20% 31.270%
Variance 0.0067439948 25% 32.981%
Skewness -0.3532725007 30% 34.386%
Kurtosis 2.7609120005 35% 35.557%
Median 39.283% 40% 36.902%
Mode 45.625% 45% 38.075%
Left X 24.135% 50% 39.283%
Left P 5% 55% 40.239%
Right X 50.495% 60% 41.374%
Right P 95% 65% 42.487%
Diff X 26.360% 70% 43.626%
Diff P 90% 75% 45.067%
#Errors 0 80% 46.075%
Filter Min Off 85% 47.259%
Filter Max Off 90% 48.701%
#Filtered 0 95% 50.495%
Change in Output Statistic for Agent 2 Idle time %

Rank Name Lower Upper

1 99 / Time between arrivals 35.892% 41.575%
2 82 / Time between arrivals 37.111% 42.137%
3 33 / Time between arrivals 35.838% 40.819%
4 28 / Time between arrivals 36.845% 41.726%
5 37 / Time between arrivals 35.964% 40.820%
6 75 / Time between arrivals 36.786% 41.619%
7 40 / Time between arrivals 36.346% 41.115%
8 5 / Service time 36.447% 41.203%
9 16 / Time between arrivals 36.690% 41.344%
10 47 / Time between arrivals 36.421% 41.066%
11 25 / Time between arrivals 36.575% 41.193%
12 72 / Time between arrivals 36.798% 41.390%
13 70 / Time between arrivals 36.164% 40.751%
14 62 / Time between arrivals 37.052% 41.614%

Output 12

@RISK Output Report for Total idle time %

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:54 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total idle time %

Statistics Percentile

Minimum 12.00% 5% 24.00%
Maximum 59.05% 10% 27.63%
Mean 38.35% 15% 29.62%
Std Dev 8.08% 20% 31.35%
Variance 0.006528235 25% 32.78%
Skewness -0.3860013701 30% 34.06%
Kurtosis 2.7406203136 35% 35.66%
Median 38.96% 40% 36.56%
Mode 44.89% 45% 37.72%
Left X 24.00% 50% 38.96%
Left P 5% 55% 40.17%
Right X 49.92% 60% 41.13%
Right P 95% 65% 42.28%
Diff X 25.92% 70% 43.44%
Diff P 90% 75% 44.57%
#Errors 0 80% 45.75%
Filter Min Off 85% 47.07%
Filter Max Off 90% 48.52%
#Filtered 0 95% 49.92%
Change in Output Statistic for Total idle time %

Rank Name Lower Upper

1 99 / Time between arrivals 35.72% 41.23%
2 75 / Time between arrivals 36.59% 41.54%
3 37 / Time between arrivals 35.56% 40.50%
4 82 / Time between arrivals 36.92% 41.80%
5 33 / Time between arrivals 35.68% 40.48%
6 79 / Time between arrivals 36.16% 40.91%
7 16 / Time between arrivals 36.46% 41.14%
8 72 / Time between arrivals 36.50% 41.17%
9 70 / Time between arrivals 35.93% 40.59%
10 40 / Time between arrivals 36.22% 40.79%
11 90 / Time between arrivals 36.31% 40.87%
12 28 / Time between arrivals 36.75% 41.28%
13 47 / Time between arrivals 36.30% 40.83%
14 13 / Time between arrivals 36.71% 41.21%

Output 13

@RISK Output Report for Total wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:55 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total wait time
Statistics Percentile

Minimum 1083.297227569 5% 2989.8636479427
Maximum 10433.3478809278 10% 3467.5460994545
Mean 5634.7322112124 15% 3944.303024676
Std Dev 1623.2112223357 20% 4208.9575759736
Variance 2634814.67231653 25% 4480.5459520497
Skewness 0.0726857802 30% 4702.6190161218
Kurtosis 2.7582168382 35% 4970.6657200444
Median 5689.4707426747 40% 5232.2749980847
Mode 6151.6095422359 45% 5427.422139945
Left X 2989.8636479427 50% 5689.4707426747
Left P 5% 55% 5885.7615623266
Right X 8393.9014451381 60% 6048.8062868246
Right P 95% 65% 6222.4630259081
Diff X 5404.0377971953 70% 6475.4937647451
Diff P 90% 75% 6752.3774478085
#Errors 0 80% 7024.757196498
Filter Min Off 85% 7297.2401281316
Filter Max Off 90% 7766.1723063288
#Filtered 0 95% 8393.9014451381

Change in Output Statistic for Total wait time
Rank Name Lower Upper

1 29 / Time between calls 5071.3539752392 6220.876881398
2 24 / Time between calls 5062.3767036397 6157.9353255942
3 22 / Time between calls 4916.7642950831 6007.7325580253
4 17 / Time between calls 4937.4510193948 5987.1323111025
5 54 / Time between calls 4947.356196895 5986.678275244
6 52 / Time between calls 4978.1505655215 6010.1285020491
7 2 / Service time 5128.822817447 6144.5440275148
8 13 / Time between calls 4929.0896631034 5936.4518696877
9 16 / Service time 5079.2547127685 6060.747728528
10 62 / Time between calls 5088.0104121682 6042.5712014435
11 15 / Time between calls 4987.5726573957 5935.9637188477
12 37 / Time between calls 4990.7764738761 5929.1164978798
13 42 / Time between calls 5073.5262000593 6011.0318360698
14 27 / Time between calls 5055.0659127659 5983.9292885359

Output 14

@RISK Output Report for Average wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:56 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Average wait time
Statistics Percentile

Minimum 11.6483572857 5% 29.8986364794
Maximum 104.3334788093 10% 34.6754609945
Mean 56.3553516268 15% 39.4430302468
Std Dev 16.2153036116 20% 42.0895757597
Variance 262.9360712177 25% 44.8054595205
Skewness 0.0782258073 30% 47.0261901612
Kurtosis 2.7490099267 35% 49.7066572004
Median 56.8947074267 40% 52.3227499808
Mode 61.5160954224 45% 54.2742213994
Left X 29.8986364794 50% 56.8947074267
Left P 5% 55% 58.8576156233
Right X 83.9390144514 60% 60.4880628682
Right P 95% 65% 62.2246302591
Diff X 54.040377972 70% 64.7549376475
Diff P 90% 75% 67.5237744781
#Errors 0 80% 70.247571965
Filter Min Off 85% 72.9724012813
Filter Max Off 90% 77.6617230633
#Filtered 0 95% 83.9390144514

Change in Output Statistic for Average wait time
Rank Name Lower Upper

1 29 / Time between calls 50.7396223988 62.208768814
2 24 / Time between calls 50.6398623286 61.5867683637
3 22 / Time between calls 49.178904303 60.0773255803
4 17 / Time between calls 49.3959842509 59.8785433212
5 54 / Time between calls 49.5105648257 59.8667827524
6 52 / Time between calls 49.8237000254 60.1106192713
7 2 / Service time 51.3049775331 61.4492493691
8 13 / Time between calls 49.3151601259 59.3738529477
9 16 / Service time 50.8018261926 60.6215137227
10 62 / Time between calls 50.8962545998 60.4483999762
11 15 / Time between calls 49.8882568207 59.3668573987
12 37 / Time between calls 49.9243361275 59.2911649788
13 42 / Time between calls 50.7537741807 60.1103183607
14 27 / Time between calls 50.5745186396 59.8392928854

Output 15

@RISK Output Report for Max wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:57 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Max wait time
Statistics Percentile

Minimum 33.8030337665 5% 66.7968577862
Maximum 194.7824659344 10% 76.5918413194
Mean 113.305111339 15% 83.0110016112
Std Dev 28.4092043701 20% 88.8731034585
Variance 807.0828929419 25% 93.3318334653
Skewness 0.0932674948 30% 96.8998267585
Kurtosis 2.7295861729 35% 102.5230652821
Median 112.7552062817 40% 105.8198586236
Mode 110.5618729953 45% 109.786723204
Left X 66.7968577862 50% 112.7552062817
Left P 5% 55% 115.9417944649
Right X 161.6856975354 60% 119.5637057206
Right P 95% 65% 123.6558712362
Diff X 94.8888397491 70% 127.4467373543
Diff P 90% 75% 132.4413664148
#Errors 0 80% 137.7880069269
Filter Min Off 85% 143.3906361915
Filter Max Off 90% 150.9564868886
#Filtered 0 95% 161.6856975354

Change in Output Statistic for Max wait time
Rank Name Lower Upper

1 62 / Time between calls 100.8459925611 120.9925686888
2 52 / Time between calls 102.0145883096 120.5673419418
3 85 / Time between calls 101.8627825198 119.777067921
4 97 / Time between calls 104.733461252 121.927871711
5 22 / Time between calls 103.7022310797 120.8329280064
6 39 / Time between calls 105.6246765073 122.5191255842
7 6 / Time between calls 105.2064174045 121.615761425
8 60 / Time between calls 103.1793083635 119.3715748385
9 54 / Time between calls 102.6866419577 118.8253455878
10 55 / Time between calls 103.8224253245 119.7757193685
11 51 / Time between calls 105.1459637803 121.0408250389
12 74 / Time between calls 104.6216225138 120.4376376404
13 29 / Time between calls 105.5812172448 121.2666560386
14 17 / Time between calls 103.9954004679 119.5615499717

Output 16

@RISK Output Report for Total idle time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:58 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total idle time
Statistics Percentile

Minimum 0.0019330621 5% 0.3298790344
Maximum 39.6289456532 10% 0.6662490975
Mean 6.5063446108 15% 1.0197897449
Std Dev 6.0445203688 20% 1.5097511321
Variance 36.5362264887 25% 1.9810579369
Skewness 1.5893661536 30% 2.4460247807
Kurtosis 6.2856577176 35% 2.8473696495
Median 4.8373716335 40% 3.5114429169
Mode 0.0253956156 45% 4.1526620178
Left X 0.3298790344 50% 4.8373716335
Left P 5% 55% 5.5235703163
Right X 17.979583899 60% 6.2764397281
Right P 95% 65% 6.9958009917
Diff X 17.6497048646 70% 8.2072952233
Diff P 90% 75% 9.0583156701
#Errors 0 80% 10.4348885761
Filter Min Off 85% 12.3335664587
Filter Max Off 90% 15.2796575768
#Filtered 0 95% 17.979583899

Change in Output Statistic for Total idle time
Rank Name Lower Upper

1 1 / Time between calls 3.4203611047 12.3782216437
2 2 / Time between calls 5.0313522075 11.7086975794
3 3 / Time between calls 4.7052250776 10.6184271625
4 4 / Time between calls 4.8722432875 9.756508571
5 5 / Time between calls 5.2534522191 10.0975258421
6 7 / Time between calls 5.2285753941 9.5235038286
7 9 / Time between calls 5.3919201672 9.4688680677
8 10 / Time between calls 5.088647127 8.8978325399
9 6 / Time between calls 5.2374557946 8.9425891299
10 2 / Service time 5.00655351 8.6546583522
11 5 / Service time 5.3330501489 8.6868915717
12 98 / Service time 4.7556712826 8.0083675896
13 12 / Time between calls 4.8944693093 7.9980326009
14 1 / Service time 4.7707456765 7.8528920743

Output 17

@RISK Output Report for Agent Idle time %
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 11:59:59 AM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Agent Idle time %
Statistics Percentile

Minimum 0.00% 5% 0.09%
Maximum 11.01% 10% 0.19%
Mean 1.81% 15% 0.28%
Std Dev 1.68% 20% 0.42%
Variance 0.0002819153 25% 0.55%
Skewness 1.5893661536 30% 0.68%
Kurtosis 6.2856577176 35% 0.79%
Median 1.34% 40% 0.98%
Mode 0.01% 45% 1.15%
Left X 0.09% 50% 1.34%
Left P 5% 55% 1.53%
Right X 4.99% 60% 1.74%
Right P 95% 65% 1.94%
Diff X 4.90% 70% 2.28%
Diff P 90% 75% 2.52%
#Errors 0 80% 2.90%
Filter Min Off 85% 3.43%
Filter Max Off 90% 4.24%
#Filtered 0 95% 4.99%

Change in Output Statistic for Agent Idle time %
Rank Name Lower Upper

1 1 / Time between calls 0.95% 3.44%
2 2 / Time between calls 1.40% 3.25%
3 3 / Time between calls 1.31% 2.95%
4 4 / Time between calls 1.35% 2.71%
5 5 / Time between calls 1.46% 2.80%
6 7 / Time between calls 1.45% 2.65%
7 9 / Time between calls 1.50% 2.63%
8 10 / Time between calls 1.41% 2.47%
9 6 / Time between calls 1.45% 2.48%
10 2 / Service time 1.39% 2.40%
11 5 / Service time 1.48% 2.41%
12 98 / Service time 1.32% 2.22%
13 12 / Time between calls 1.36% 2.22%
14 1 / Service time 1.33% 2.18%

Output 18

@RISK Output Report for Total wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:00 PM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total wait time
Statistics Percentile

Minimum 27 5% 74
Maximum 872 10% 85
Mean 180 15% 94
Std Dev 100 20% 104
Variance 10062.6521259706 25% 112
Skewness 1.9669933442 30% 120
Kurtosis 9.1979648461 35% 127
Median 153 40% 135
Mode 125 45% 145
Left X 74 50% 153
Left P 5% 55% 162
Right X 365 60% 174
Right P 95% 65% 190
Diff X 291 70% 205
Diff P 90% 75% 222
#Errors 0 80% 242
Filter Min Off 85% 265
Filter Max Off 90% 303
#Filtered 0 95% 365

Change in Output Statistic for Total wait time
Rank Name Lower Upper

1 64 / Time between arrivals 147 207
2 88 / Time between arrivals 154 210
3 12 / Service time 158 213
4 72 / Service time 149 203
5 18 / Time between arrivals 163 216
6 9 / Time between arrivals 160 213
7 65 / Service time 156 209
8 46 / Time between arrivals 160 213
9 58 / Time between arrivals 159 212
10 50 / Time between arrivals 153 205
11 53 / Time between arrivals 152 202
12 62 / Service time 146 197
13 27 / Service time 162 212
14 97 / Service time 162 212

Output 19

@RISK Output Report for Average wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:02 PM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Average wait time
Statistics Percentile

Minimum 0.32207422675678 5% 0.72944786390826
Maximum 8.63800242588069 10% 0.83903111596367
Mean 1.77860119258757 15% 0.93151403206012
Std Dev 0.99266980565946 20% 1.03265434448245
Variance 0.9853933431 25% 1.11230365399668
Skewness 1.9705816851 30% 1.18763725451020
Kurtosis 9.2105566992 35% 1.25666469549222
Median 1.51364524891667 40% 1.34059338103156
Mode 1.24034315401664 45% 1.43129571840436
Left X 0.72944786390826 50% 1.51364524891667
Left P 5% 55% 1.60713613203361
Right X 3.61516830701955 60% 1.71942385899774
Right P 95% 65% 1.88456765870669
Diff X 2.88572044311128 70% 2.02712601230020
Diff P 90% 75% 2.20173060849169
#Errors 0 80% 2.39564581501179
Filter Min Off 85% 2.62291637781926
Filter Max Off 90% 2.99964145045654
#Filtered 0 95% 3.61516830701955

Change in Output Statistic for Average wait time
Rank Name Lower Upper

1 64 / Time between arrivals 1.45235288753913 2.04679249700720
2 88 / Time between arrivals 1.52622841577601 2.08087408422609
3 12 / Service time 1.56317490967629 2.11364819382636
4 72 / Service time 1.47544289888182 2.01269169910217
5 18 / Time between arrivals 1.61499284930082 2.14344509560765
6 9 / Time between arrivals 1.58877288615601 2.11380570780390
7 65 / Service time 1.54491065288219 2.06929731984541
8 46 / Time between arrivals 1.58389585027420 2.10689772342324
9 58 / Time between arrivals 1.57856186448325 2.09939512287497
10 50 / Time between arrivals 1.51638616830011 2.02749469789829
11 53 / Time between arrivals 1.50268928965627 2.00471782137824
12 62 / Service time 1.44989675999137 1.94831984495634
13 27 / Service time 1.60329439037871 2.10058453191088
14 97 / Service time 1.60171928254790 2.09894924149559

Output 20

@RISK Output Report for Max wait time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:03 PM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Max wait time
Statistics Percentile

Minimum 3.1752 5% 5.1705
Maximum 28.0399 10% 5.7745
Mean 9.4060 15% 6.2415
Std Dev 3.4070 20% 6.5999
Variance 11.60732284 25% 6.9806
Skewness 1.3073855554 30% 7.2915
Kurtosis 5.9660045651 35% 7.6919
Median 8.7853 40% 8.0435
Mode 6.6206 45% 8.4029
Left X 5.1705 50% 8.7853
Left P 5% 55% 9.1715
Right X 15.6219 60% 9.5714
Right P 95% 65% 10.0654
Diff X 10.4514 70% 10.5161
Diff P 90% 75% 11.1174
#Errors 0 80% 11.7448
Filter Min Off 85% 12.6333
Filter Max Off 90% 13.8743
#Filtered 0 95% 15.6219

Change in Output Statistic for Max wait time
Rank Name Lower Upper

1 88 / Time between arrivals 8.4929 10.4579
2 94 / Service time 8.7285 10.5287
3 15 / Time between arrivals 8.4011 10.1774
4 12 / Service time 8.6570 10.4029
5 64 / Time between arrivals 8.3603 10.1018
6 53 / Time between arrivals 8.6253 10.3630
7 26 / Time between arrivals 8.7736 10.4944
8 31 / Time between arrivals 8.7568 10.4648
9 62 / Time between arrivals 8.5072 10.1918
10 18 / Time between arrivals 8.8507 10.5100
11 72 / Service time 8.4389 10.0845
12 19 / Time between arrivals 8.4891 10.1243
13 27 / Service time 8.7716 10.3913
14 91 / Time between arrivals 8.7951 10.3898

Output 21

@RISK Output Report for Total idle time
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:04 PM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total idle time
Statistics Percentile

Minimum 57 5% 107
Maximum 394 10% 124
Mean 198 15% 137
Std Dev 58 20% 149
Variance 3319.203809437 25% 157
Skewness 0.2212408037 30% 166
Kurtosis 2.9031565399 35% 174
Median 197 40% 182
Mode 187 45% 188
Left X 107 50% 197
Left P 5% 55% 205
Right X 296 60% 212
Right P 95% 65% 219
Diff X 189 70% 227
Diff P 90% 75% 236
#Errors 0 80% 246
Filter Min Off 85% 259
Filter Max Off 90% 273
#Filtered 0 95% 296

Change in Output Statistic for Total idle time
Rank Name Lower Upper

1 8 / Time between arrivals 177 223
2 76 / Time between arrivals 181 222
3 61 / Time between arrivals 182 223
4 6 / Time between arrivals 185 221
5 64 / Time between arrivals 186 222
6 85 / Time between arrivals 184 219
7 50 / Time between arrivals 182 217
8 17 / Time between arrivals 186 220
9 52 / Time between arrivals 178 212
10 65 / Time between arrivals 184 217
11 3 / Time between arrivals 184 216
12 65 / Service time 182 213
13 73 / Time between arrivals 185 216
14 63 / Time between arrivals 185 216

Output 22

@RISK Output Report for Agent 1 Idle time %
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:05 PM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Agent 1 Idle time %
Statistics Percentile

Minimum 8.276% 5% 14.037%
Maximum 54.843% 10% 16.928%
Mean 27.388% 15% 18.779%
Std Dev 8.152% 20% 20.371%
Variance 0.0066451346 25% 21.531%
Skewness 0.1970349849 30% 22.458%
Kurtosis 2.8659656011 35% 24.047%
Median 27.325% 40% 25.019%
Mode 29.752% 45% 26.242%
Left X 14.037% 50% 27.325%
Left P 5% 55% 28.392%
Right X 41.106% 60% 29.504%
Right P 95% 65% 30.459%
Diff X 27.069% 70% 31.403%
Diff P 90% 75% 32.475%
#Errors 0 80% 34.267%
Filter Min Off 85% 35.595%
Filter Max Off 90% 37.839%
#Filtered 0 95% 41.106%

Change in Output Statistic for Agent 1 Idle time %
Rank Name Lower Upper

1 8 / Time between arrivals 24.564% 30.760%
2 76 / Time between arrivals 24.640% 30.834%
3 61 / Time between arrivals 25.093% 30.708%
4 85 / Time between arrivals 25.301% 30.304%
5 6 / Time between arrivals 25.431% 30.355%
6 17 / Time between arrivals 25.661% 30.511%
7 50 / Time between arrivals 25.196% 30.015%
8 52 / Time between arrivals 24.463% 29.263%
9 3 / Time between arrivals 25.253% 30.001%
10 64 / Time between arrivals 25.810% 30.457%
11 65 / Time between arrivals 25.387% 30.021%
12 51 / Time between arrivals 25.652% 30.230%
13 44 / Service time 24.209% 28.762%
14 73 / Time between arrivals 25.204% 29.719%

Output 23

@RISK Output Report for Agent 2 Idle time %
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:06 PM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Agent 2 Idle time %
Statistics Percentile

Minimum 7.662% 5% 14.917%
Maximum 55.102% 10% 17.732%
Mean 27.702% 15% 19.319%
Std Dev 8.031% 20% 20.835%
Variance 0.0064501884 25% 22.098%
Skewness 0.2512674168 30% 23.185%
Kurtosis 2.9278178063 35% 24.191%
Median 27.291% 40% 25.377%
Mode 27.325% 45% 26.433%
Left X 14.917% 50% 27.291%
Left P 5% 55% 28.373%
Right X 41.366% 60% 29.292%
Right P 95% 65% 30.586%
Diff X 26.450% 70% 31.684%
Diff P 90% 75% 32.851%
#Errors 0 80% 34.517%
Filter Min Off 85% 36.275%
Filter Max Off 90% 38.357%
#Filtered 0 95% 41.366%

Change in Output Statistic for Agent 2 Idle time %
Rank Name Lower Upper

1 8 / Time between arrivals 24.606% 31.172%
2 61 / Time between arrivals 25.576% 31.152%
3 64 / Time between arrivals 25.904% 31.101%
4 6 / Time between arrivals 25.909% 31.104%
5 76 / Time between arrivals 25.711% 30.904%
6 50 / Time between arrivals 25.391% 30.154%
7 85 / Time between arrivals 25.762% 30.478%
8 17 / Time between arrivals 26.048% 30.720%
9 52 / Time between arrivals 24.868% 29.492%
10 62 / Time between arrivals 26.423% 30.986%
11 65 / Time between arrivals 25.736% 30.278%
12 55 / Time between arrivals 26.390% 30.908%
13 65 / Service time 25.394% 29.888%
14 93 / Time between arrivals 26.315% 30.728%

Output 24

@RISK Output Report for Total idle time %
Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:08 PM

Simulation Summary Information
Workbook Name ZZ Airlines data on incoming calls and service time (2).xlsx
Number of Simulations 1
Number of Iterations 1000
Number of Inputs 1000
Number of Outputs 24
Sampling Type Latin Hypercube
Simulation Start Time 8/30/13 11:57
Simulation Duration 00:00:11
Random # Generator Mersenne Twister
Random Seed 589150474

Summary Statistics for Total idle time %
Statistics Percentile

Minimum 7.97% 5% 14.92%
Maximum 54.71% 10% 17.27%
Mean 27.55% 15% 18.97%
Std Dev 8.00% 20% 20.71%
Variance 0.0064027851 25% 21.76%
Skewness 0.2212408037 30% 23.09%
Kurtosis 2.9031565399 35% 24.18%
Median 27.33% 40% 25.29%
Mode 25.93% 45% 26.17%
Left X 14.92% 50% 27.33%
Left P 5% 55% 28.42%
Right X 41.17% 60% 29.43%
Right P 95% 65% 30.38%
Diff X 26.26% 70% 31.47%
Diff P 90% 75% 32.71%
#Errors 0 80% 34.24%
Filter Min Off 85% 36.03%
Filter Max Off 90% 37.86%
#Filtered 0 95% 41.17%

Change in Output Statistic for Total idle time %
Rank Name Lower Upper

1 8 / Time between arrivals 24.59% 30.97%
2 76 / Time between arrivals 25.18% 30.87%
3 61 / Time between arrivals 25.33% 30.93%
4 6 / Time between arrivals 25.67% 30.73%
5 64 / Time between arrivals 25.86% 30.78%
6 85 / Time between arrivals 25.53% 30.39%
7 50 / Time between arrivals 25.29% 30.08%
8 17 / Time between arrivals 25.90% 30.62%
9 52 / Time between arrivals 24.67% 29.38%
10 65 / Time between arrivals 25.56% 30.15%
11 3 / Time between arrivals 25.60% 30.05%
12 65 / Service time 25.23% 29.65%
13 73 / Time between arrivals 25.64% 30.04%
14 63 / Time between arrivals 25.68% 30.07%

Details

@RISK Detailed Statistics

Performed By: Yurova, Yuliya

Date: Friday, August 30, 2013 12:00:09 PM
Name Description Cell Minimum Maximum Mean Std Deviation Variance Skewness Kurtosis Errors Mode 5% Perc 10% Perc 15% Perc 20% Perc 25% Perc 30% Perc 35% Perc 40% Perc 45% Perc 50% Perc 55% Perc 60% Perc 65% Perc 70% Perc 75% Perc 80% Perc 85% Perc 90% Perc 95% Perc Filter Minimum Filter Maximum Filter Type # Values Filtered Target #1 (Value) Target #1 (Perc%) Target #2 (Value) Target #2 (Perc%) Target #3 (Value) Target #3 (Perc%) Target #4 (Value) Target #4 (Perc%) Target #5 (Value) Target #5 (Perc%) Target #6 (Value) Target #6 (Perc%) Target #7 (Value) Target #7 (Perc%) Target #8 (Value) Target #8 (Perc%) Target #9 (Value) Target #9 (Perc%) Target #10 (Value) Target #10 (Perc%)
Total wait time Output 1 Agent!K9 331.6848 8674.799 3890.158 1660.103 2755942 0.26968 2.671067 0 3800.42 1331.12 1696.003 2049.103 2366.057 2625.695 2918.548 3141.573 3375.29 3609.095 3845.74 4052.915 4266.157 4509.798 4753.697 5053.274 5301.399 5603.709 6051.642 6764.12 0
Average wait time Output 1 Agent!K10 4.460088 86.74799 39.10136 16.38644 268.5154 0.3021375 2.687829 0 38.36646 13.82212 17.80148 21.06328 23.9239 26.85442 29.26594 31.5461 33.77527 36.21458 38.45741 40.6569 42.80507 45.12987 47.53696 50.53274 53.014 56.0371 60.51641 67.6412 0
Max wait time Output 1 Agent!K11 15.8549 171.3976 80.20631 28.44826 809.3036 0.2308504 2.81154 0 87.77818 34.65255 42.95068 48.90708 54.56488 59.2036 63.33064 67.86003 71.66318 75.81919 80.05106 84.15134 87.65165 91.47644 95.16224 100.1216 104.2402 108.7855 117.2681 127.9176 0
Total idle time Output 1 Agent!K12 0.007026339 85.54698 11.59129 11.01757 121.3868 1.732599 7.106411 0 2.272632 0.6156594 1.48343 2.131394 2.767177 3.538714 4.433104 5.24028 6.160396 7.103611 8.070685 9.065854 10.61872 12.13091 14.05682 16.12284 19.4107 21.58591 26.91721 33.91073 0
Agent Idle time % Output 1 Agent!K13 0.00% 23.76% 3.22% 3.06% 0.0009366269 1.732599 7.106411 0 0.63% 0.17% 0.41% 0.59% 0.77% 0.98% 1.23% 1.46% 1.71% 1.97% 2.24% 2.52% 2.95% 3.37% 3.90% 4.48% 5.39% 6.00% 7.48% 9.42% 0
Total wait time Output 2 Agents!P12 11 1,100 116 67 4429.506 4.430332 53.17782 0 83 47 57 65 70 76 82 87 91 96 101 107 113 120 128 140 152 166 192 234 0
Average wait time Output 2 Agents!P13 0 11 1 1 0.4281366 4.50697 54.46039 0 1 0 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 0
Max wait time Output 2 Agents!P14 2.4117 25.5554 7.7565 2.7861 7.762626 1.478741 6.647179 0 6.3436 4.3747 4.9505 5.3063 5.6325 5.8706 6.1442 6.3291 6.5641 6.8146 7.1201 7.3888 7.7564 8.1057 8.5982 9.1222 9.6331 10.3190 11.2632 13.3302 0
Total idle time Output 2 Agents!P15 86 425 276 58 3384.237 -0.3860014 2.74062 0 323 173 199 213 226 236 245 257 263 272 280 289 296 304 313 321 329 339 349 359 0
Agent 1 Idle time % Output 2 Agents!P16 12.037% 58.607% 38.105% 8.161% 0.006660617 -0.3834984 2.694503 0 37.202% 23.930% 26.817% 29.263% 31.033% 32.340% 33.696% 35.356% 36.488% 37.246% 38.674% 39.980% 40.831% 41.950% 43.341% 44.249% 45.727% 47.160% 48.372% 49.912% 0
Agent 2 Idle time % Output 2 Agents!P17 11.779% 60.255% 38.594% 8.212% 0.006743995 -0.3532725 2.760912 0 45.625% 24.135% 27.753% 29.922% 31.270% 32.981% 34.386% 35.557% 36.902% 38.075% 39.283% 40.239% 41.374% 42.487% 43.626% 45.067% 46.075% 47.259% 48.701% 50.495% 0
Total idle time % Output 2 Agents!P18 12.00% 59.05% 38.35% 8.08% 0.006528235 -0.3860014 2.74062 0 44.89% 24.00% 27.63% 29.62% 31.35% 32.78% 34.06% 35.66% 36.56% 37.72% 38.96% 40.17% 41.13% 42.28% 43.44% 44.57% 45.75% 47.07% 48.52% 49.92% 0
Total wait time Output 1 Agent advertising campaign!K9 1083.297 10433.35 5634.732 1623.211 2634815 0.07268578 2.758217 0 6151.609 2989.864 3467.546 3944.303 4208.958 4480.546 4702.619 4970.666 5232.275 5427.422 5689.471 5885.762 6048.806 6222.463 6475.494 6752.377 7024.757 7297.24 7766.172 8393.901 0
Average wait time Output 1 Agent advertising campaign!K10 11.64836 104.3335 56.35535 16.2153 262.9361 0.07822581 2.74901 0 61.51609 29.89864 34.67546 39.44303 42.08958 44.80546 47.02619 49.70666 52.32275 54.27422 56.89471 58.85762 60.48806 62.22463 64.75494 67.52377 70.24757 72.9724 77.66172 83.93902 0
Max wait time Output 1 Agent advertising campaign!K11 33.80303 194.7825 113.3051 28.4092 807.0829 0.09326749 2.729586 0 110.5619 66.79686 76.59184 83.011 88.8731 93.33183 96.89983 102.5231 105.8199 109.7867 112.7552 115.9418 119.5637 123.6559 127.4467 132.4414 137.788 143.3906 150.9565 161.6857 0
Total idle time Output 1 Agent advertising campaign!K12 0.001933062 39.62894 6.506345 6.04452 36.53623 1.589366 6.285658 0 0.02539562 0.329879 0.6662491 1.01979 1.509751 1.981058 2.446025 2.84737 3.511443 4.152662 4.837372 5.523571 6.27644 6.995801 8.207295 9.058315 10.43489 12.33357 15.27966 17.97958 0
Agent Idle time % Output 1 Agent advertising campaign!K13 0.00% 11.01% 1.81% 1.68% 0.0002819153 1.589366 6.285658 0 0.01% 0.09% 0.19% 0.28% 0.42% 0.55% 0.68% 0.79% 0.98% 1.15% 1.34% 1.53% 1.74% 1.94% 2.28% 2.52% 2.90% 3.43% 4.24% 4.99% 0
Total wait time Output 2 Agents advertising campaign!P12 27 872 180 100 10062.65 1.966993 9.197965 0 125 74 85 94 104 112 120 127 135 145 153 162 174 190 205 222 242 265 303 365 0
Average wait time Output 2 Agents advertising campaign!P13 0.32207420000000 8.63800200000000 1.77860100000000 0.99266980000000 0.9853933 1.970582 9.210557 0 1.24034300000000 0.72944780000000 0.83903110000000 0.93151400000000 1.03265400000000 1.11230400000000 1.18763700000000 1.25666500000000 1.34059300000000 1.43129600000000 1.51364500000000 1.60713600000000 1.71942400000000 1.88456800000000 2.02712600000000 2.20173000000000 2.39564600000000 2.62291600000000 2.99964100000000 3.61516800000000 0
Max wait time Output 2 Agents advertising campaign!P14 3.1752 28.0399 9.4060 3.4070 11.60732 1.307386 5.966004 0 6.6206 5.1705 5.7745 6.2415 6.5999 6.9806 7.2915 7.6919 8.0435 8.4029 8.7853 9.1715 9.5714 10.0654 10.5161 11.1174 11.7448 12.6333 13.8743 15.6219 0
Total idle time Output 2 Agents advertising campaign!P15 57 394 198 58 3319.204 0.2212408 2.903157 0 187 107 124 137 149 157 166 174 182 188 197 205 212 219 227 236 246 259 273 296 0
Agent 1 Idle time % Output 2 Agents advertising campaign!P16 8.276% 54.843% 27.388% 8.152% 0.006645135 0.197035 2.865966 0 29.752% 14.037% 16.928% 18.779% 20.371% 21.531% 22.458% 24.047% 25.019% 26.242% 27.325% 28.392% 29.504% 30.459% 31.403% 32.475% 34.267% 35.595% 37.839% 41.106% 0
Agent 2 Idle time % Output 2 Agents advertising campaign!P17 7.662% 55.102% 27.702% 8.031% 0.006450188 0.2512674 2.927818 0 27.325% 14.917% 17.732% 19.319% 20.835% 22.098% 23.185% 24.191% 25.377% 26.433% 27.291% 28.373% 29.293% 30.586% 31.684% 32.851% 34.517% 36.275% 38.357% 41.366% 0
Total idle time % Output 2 Agents advertising campaign!P18 7.97% 54.71% 27.55% 8.00% 0.006402785 0.2212408 2.903157 0 25.93% 14.92% 17.27% 18.97% 20.71% 21.76% 23.09% 24.18% 25.29% 26.17% 27.33% 28.42% 29.43% 30.38% 31.47% 32.71% 34.24% 36.03% 37.86% 41.17% 0
1 / Time between calls RiskExpon(3.356) 1 Agent!B5 0.002951328 31.53017 3.361675 3.397489 11.54293 2.173605 10.93295 0 0.0168791 0.171614 0.3505265 0.5422964 0.7477876 0.9615307 1.194601 1.444743 1.712015 2.000461 2.321884 2.677956 3.06684 3.522507 4.037235 4.651463 5.393739 6.350651 7.72422 10.04847 0
1 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E5 1.104079 7.599358 4.009007 1.386056 1.921151 0.2799322 2.402653 0 3.356609 1.881154 2.248576 2.529692 2.766622 2.97445 3.165064 3.338298 3.507948 3.68482 3.873434 4.068847 4.276711 4.496344 4.732739 4.990259 5.275642 5.594628 5.974715 6.472785 0
2 / Time between calls RiskExpon(3.356) 1 Agent!B6 0.0005198523 23.81248 3.352187 3.333719 11.11368 1.903578 7.914563 0 0.1190802 0.1719676 0.3524469 0.544707 0.7457096 0.9618419 1.195814 1.44251 1.71032 2.003826 2.323399 2.679657 3.071663 3.51676 4.031047 4.647288 5.398762 6.347453 7.707638 10.05146 0
2 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E6 1.10751 7.519034 4.008778 1.385723 1.920228 0.278212 2.399232 0 3.391142 1.879322 2.244845 2.53169 2.766809 2.975905 3.165189 3.339596 3.507077 3.688209 3.873437 4.066784 4.273148 4.494953 4.732629 4.986522 5.273196 5.594388 5.979345 6.469957 0
3 / Time between calls RiskExpon(3.356) 1 Agent!B7 0.001006271 24.91619 3.353871 3.343443 11.17861 1.936286 8.219669 0 0.2620109 0.1689539 0.3528573 0.544763 0.747822 0.9642382 1.193048 1.445551 1.711941 2.001751 2.320543 2.675189 3.070644 3.521865 4.034576 4.646952 5.393968 6.36337 7.711785 10.0357 0
3 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E7 1.084142 7.589888 4.008996 1.386223 1.921616 0.2797847 2.403799 0 3.39044 1.880928 2.247817 2.5269 2.76467 2.974473 3.165749 3.339743 3.509553 3.68813 3.872992 4.067472 4.27564 4.494068 4.731276 4.98604 5.270048 5.594773 5.980939 6.475844 0
4 / Time between calls RiskExpon(3.356) 1 Agent!B8 0.0009878363 29.47674 3.359133 3.377939 11.41047 2.080425 9.817181 0 0.05060283 0.1692788 0.3518538 0.5438903 0.7487957 0.9628248 1.194054 1.442879 1.710451 2.001109 2.324316 2.678475 3.071743 3.518508 4.032362 4.642995 5.392901 6.349517 7.708364 10.03737 0
4 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E8 1.096184 7.520931 4.008795 1.385754 1.920313 0.2782447 2.399707 0 3.183943 1.88033 2.249624 2.531451 2.766589 2.975039 3.164832 3.339567 3.507269 3.687918 3.872888 4.067479 4.276676 4.496749 4.73351 4.987052 5.272658 5.598733 5.97755 6.478706 0
5 / Time between calls RiskExpon(3.356) 1 Agent!B9 0.001767285 26.09585 3.354648 3.34861 11.21319 1.95865 8.465417 0 0.0502927 0.1720077 0.350738 0.5424039 0.744914 0.9634705 1.192616 1.443693 1.712512 2.004784 2.321539 2.679732 3.070363 3.516552 4.036541 4.642052 5.40015 6.358832 7.694955 10.00817 0
5 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E9 1.110484 7.53537 4.009051 1.386105 1.921287 0.2792826 2.401684 0 3.184719 1.878816 2.245573 2.530748 2.768398 2.974043 3.165766 3.339118 3.508324 3.686055 3.873198 4.068384 4.274022 4.495947 4.730871 4.989597 5.270165 5.595644 5.979997 6.478768 0
6 / Time between calls RiskExpon(3.356) 1 Agent!B10 0.002415301 26.60685 3.355854 3.356169 11.26387 1.985381 8.720845 0 0.08513346 0.1698668 0.3533671 0.5422217 0.7461277 0.9649996 1.195495 1.445579 1.709636 2.005248 2.324157 2.674674 3.073896 3.515727 4.036365 4.644515 5.391482 6.345362 7.702014 9.997954 0
6 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E10 1.079569 7.526099 4.008876 1.385978 1.920933 0.2780572 2.400042 0 3.390147 1.882324 2.246362 2.52971 2.766927 2.976613 3.163036 3.336979 3.507508 3.688336 3.870977 4.067101 4.274263 4.493812 4.730268 4.986533 5.270034 5.598355 5.979036 6.477113 0
7 / Time between calls RiskExpon(3.356) 1 Agent!B11 0.002319966 24.20861 3.354076 3.342348 11.17129 1.927481 8.114557 0 0.05080255 0.1718658 0.3508812 0.5453169 0.7467452 0.9618515 1.195054 1.441645 1.710385 2.000864 2.320315 2.675959 3.068916 3.522387 4.03889 4.646214 5.387991 6.345515 7.698595 10.00897 0
7 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E11 1.112208 7.59276 4.009135 1.386234 1.921646 0.2805906 2.404344 0 3.492585 1.881393 2.245286 2.527041 2.764702 2.975704 3.163398 3.339104 3.507622 3.684743 3.871079 4.066328 4.274422 4.493131 4.733955 4.988368 5.27157 5.594412 5.97562 6.476986 0
8 / Time between calls RiskExpon(3.356) 1 Agent!B12 0.001701913 25.53119 3.357342 3.360335 11.29185 1.984441 8.644266 0 0.1548264 0.1695895 0.3515631 0.5452749 0.7471822 0.9632585 1.19325 1.441629 1.710159 2.005483 2.320793 2.673845 3.071028 3.517959 4.029814 4.644073 5.391285 6.359517 7.724333 9.996897 0
8 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E12 1.097592 7.551343 4.008907 1.385929 1.920799 0.2786583 2.400642 0 3.493175 1.881715 2.247954 2.526887 2.767332 2.976104 3.163043 3.33912 3.507534 3.685346 3.873593 4.067404 4.274809 4.495693 4.729697 4.990481 5.271984 5.598426 5.974774 6.47889 0
9 / Time between calls RiskExpon(3.356) 1 Agent!B13 0.0005137208 24.33719 3.352958 3.336653 11.13325 1.90998 7.965622 0 0.1550315 0.1686686 0.3507102 0.5434428 0.7477785 0.9627422 1.194336 1.441259 1.713412 2.001482 2.325287 2.678613 3.072888 3.520579 4.029737 4.647392 5.38711 6.355044 7.696992 9.99662 0
9 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E13 1.110846 7.540952 4.008962 1.385996 1.920985 0.2794048 2.402083 0 3.356414 1.88369 2.24947 2.52949 2.768126 2.976766 3.165265 3.339287 3.508998 3.685011 3.871282 4.06678 4.275923 4.494658 4.729712 4.990434 5.27263 5.592822 5.977904 6.472948 0
10 / Time between calls RiskExpon(3.356) 1 Agent!B14 0.003298996 26.49137 3.356512 3.358922 11.28235 1.991673 8.766282 0 0.1547277 0.1688087 0.3535486 0.5422741 0.7486936 0.9619689 1.195942 1.443706 1.713452 2.006306 2.321342 2.679132 3.067784 3.520126 4.035261 4.640415 5.400957 6.349253 7.720082 9.989382 0
10 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E14 1.095889 7.630308 4.008979 1.386369 1.922019 0.2795225 2.404351 0 3.356669 1.880538 2.247866 2.53135 2.768327 2.977206 3.16626 3.337815 3.507412 3.687258 3.870752 4.066293 4.276489 4.4952 4.729889 4.987998 5.270864 5.594203 5.981827 6.473908 0
11 / Time between calls RiskExpon(3.356) 1 Agent!B15 0.003164676 29.58529 3.359454 3.382113 11.43869 2.100935 10.02285 0 0.01681276 0.1711235 0.3532258 0.5429412 0.7477411 0.964582 1.192411 1.442921 1.711568 2.005796 2.322942 2.674911 3.070685 3.520895 4.034156 4.649409 5.38765 6.353993 7.695558 9.987581 0
11 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E15 1.052073 7.558552 4.008824 1.386209 1.921576 0.2784252 2.402889 0 3.4588 1.880892 2.244585 2.531094 2.768434 2.97621 3.165357 3.339218 3.507233 3.685584 3.871725 4.068195 4.27353 4.497106 4.732436 4.988968 5.27209 5.598017 5.977773 6.470627 0
12 / Time between calls RiskExpon(3.356) 1 Agent!B16 0.001677757 25.0954 3.354834 3.348443 11.21207 1.951781 8.361065 0 0.1195149 0.1705279 0.3505517 0.5430462 0.7472558 0.9628761 1.196965 1.441967 1.712206 2.00432 2.32339 2.674034 3.068865 3.518161 4.037244 4.642107 5.38881 6.365695 7.703182 10.00133 0
12 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E16 1.121598 7.555384 4.009103 1.386277 1.921764 0.279862 2.403322 0 3.184141 1.882421 2.248477 2.528909 2.767851 2.976682 3.166102 3.339145 3.50883 3.687779 3.872582 4.068269 4.276147 4.494621 4.732999 4.986609 5.270994 5.597531 5.976618 6.476674 0
13 / Time between calls RiskExpon(3.356) 1 Agent!B17 0.0002077982 25.81633 3.3558 3.356235 11.26431 1.982014 8.65536 0 0.1548524 0.1699906 0.3534293 0.5451934 0.7459983 0.9636037 1.196522 1.442087 1.71073 2.004542 2.324685 2.675886 3.069787 3.515557 4.031805 4.640924 5.394483 6.3514 7.699362 10.05363 0
13 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E17 1.106699 7.579134 4.008919 1.386211 1.921581 0.2787642 2.402476 0 3.255037 1.876887 2.24468 2.53002 2.765336 2.974607 3.164206 3.338708 3.508443 3.686836 3.873181 4.069059 4.272988 4.493856 4.733829 4.989283 5.271243 5.598012 5.974816 6.470327 0
14 / Time between calls RiskExpon(3.356) 1 Agent!B18 0.002044937 35.6995 3.365715 3.434269 11.7942 2.386516 13.83976 0 0.01725611 0.1694816 0.3522737 0.5433286 0.7465338 0.9654447 1.195486 1.445238 1.713053 2.005546 2.322619 2.67764 3.073758 3.517323 4.031004 4.651665 5.395916 6.356235 7.698739 9.997422 0
14 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E18 1.072613 7.57322 4.008976 1.386168 1.921463 0.2791705 2.402169 0 3.289611 1.879583 2.247792 2.530938 2.766044 2.975296 3.165847 3.337932 3.507352 3.687818 3.871593 4.066514 4.273272 4.492967 4.733542 4.989502 5.271989 5.596074 5.975685 6.470527 0
15 / Time between calls RiskExpon(3.356) 1 Agent!B19 0.001045472 27.62538 3.356678 3.362597 11.30705 2.017704 9.089638 0 0.05063438 0.1700139 0.3508035 0.5432585 0.7477486 0.9614083 1.196902 1.444712 1.708822 2.002716 2.325245 2.67783 3.067329 3.519492 4.031988 4.649372 5.386724 6.355463 7.694771 10.04166 0
15 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E19 1.084352 7.538156 4.008967 1.386305 1.921843 0.2791488 2.403445 0 3.35657 1.883503 2.250383 2.528573 2.767587 2.97719 3.164076 3.336762 3.508553 3.685248 3.873315 4.069038 4.274107 4.495852 4.731709 4.989288 5.275686 5.595841 5.975608 6.477781 0
16 / Time between calls RiskExpon(3.356) 1 Agent!B20 0.001476935 24.28845 3.353274 3.338334 11.14447 1.914857 8.0114 0 0.1547436 0.1687083 0.3504539 0.5452538 0.7478601 0.9643554 1.194683 1.44225 1.709136 2.00307 2.321681 2.672513 3.071187 3.519656 4.032773 4.641803 5.391659 6.345089 7.723132 10.02292 0
16 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E20 1.052399 7.528742 4.008868 1.386248 1.921683 0.2783759 2.403048 0 3.289525 1.880962 2.249808 2.527952 2.764772 2.97761 3.163606 3.33785 3.507426 3.687084 3.872005 4.067232 4.273586 4.496779 4.732187 4.985982 5.274619 5.596307 5.975918 6.481699 0
17 / Time between calls RiskExpon(3.356) 1 Agent!B21 0.003250447 34.07735 3.364176 3.418951 11.68923 2.293816 12.54727 0 0.01676174 0.1710094 0.3535731 0.5418324 0.745831 0.964252 1.194675 1.441221 1.711107 2.002787 2.322384 2.672599 3.073081 3.520815 4.033535 4.642684 5.384643 6.353885 7.702574 10.03472 0
17 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E21 1.037168 7.521245 4.009023 1.386367 1.922012 0.279117 2.403703 0 3.458671 1.880483 2.249509 2.53115 2.766118 2.975061 3.165091 3.338914 3.508922 3.687296 3.870916 4.068672 4.272884 4.493022 4.732509 4.988208 5.274828 5.594239 5.97436 6.481057 0
18 / Time between calls RiskExpon(3.356) 1 Agent!B22 0.0003439924 25.14738 3.354243 3.344462 11.18543 1.937137 8.227049 0 0.01650122 0.1710655 0.3528853 0.5437853 0.7480831 0.9618715 1.19597 1.445108 1.712331 2.001489 2.324931 2.678119 3.072676 3.520512 4.031148 4.639448 5.390894 6.364494 7.707945 10.05051 0
18 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E22 1.081873 7.558318 4.009007 1.386156 1.921427 0.2794825 2.403249 0 3.634171 1.875673 2.246699 2.529518 2.768601 2.975003 3.16332 3.339232 3.508799 3.685689 3.872642 4.069977 4.276703 4.496233 4.732028 4.988887 5.272161 5.594529 5.981302 6.474369 0
19 / Time between calls RiskExpon(3.356) 1 Agent!B23 0.003297234 29.10028 3.358644 3.375741 11.39563 2.075034 9.739006 0 0.0174236 0.1719717 0.3517184 0.5442014 0.7481397 0.9654101 1.195829 1.441821 1.712472 2.004307 2.32303 2.673743 3.070431 3.522567 4.031717 4.648257 5.390645 6.356069 7.695712 10.02696 0
19 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E23 1.034939 7.612781 4.008893 1.386338 1.921934 0.2789004 2.404777 0 3.25508 1.879197 2.249691 2.531054 2.765969 2.977521 3.164493 3.339415 3.508335 3.686393 3.871358 4.06767 4.273079 4.493156 4.733675 4.990085 5.271487 5.59672 5.981086 6.477367 0
20 / Time between calls RiskExpon(3.356) 1 Agent!B24 0.001625538 24.34863 3.353143 3.338094 11.14287 1.915458 8.015738 0 0.01640765 0.1711182 0.3523373 0.5432336 0.7461274 0.9644821 1.192734 1.444412 1.714139 2.00267 2.324429 2.673273 3.067835 3.516684 4.033504 4.652318 5.400793 6.347335 7.700284 10.04037 0
20 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E24 1.090416 7.535542 4.009011 1.385883 1.920672 0.2794231 2.402222 0 3.563083 1.880922 2.245917 2.528669 2.767806 2.974973 3.163595 3.339402 3.508231 3.687827 3.873354 4.069224 4.274907 4.49611 4.733453 4.986272 5.274244 5.594224 5.975267 6.471161 0
21 / Time between calls RiskExpon(3.356) 1 Agent!B25 0.001686594 25.52623 3.355381 3.351513 11.23264 1.959782 8.430133 0 0.01702165 0.1694842 0.350637 0.5444871 0.7454537 0.9642196 1.195714 1.444903 1.712137 2.004061 2.325839 2.678063 3.068562 3.517615 4.036022 4.642169 5.386488 6.347617 7.700774 10.04915 0
21 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E25 1.083177 7.584371 4.009051 1.3863 1.921828 0.2797864 2.403456 0 3.528136 1.875806 2.250057 2.531732 2.768485 2.976743 3.163892 3.338119 3.509931 3.685524 3.872615 4.069863 4.276092 4.496155 4.733654 4.986728 5.271062 5.593086 5.975389 6.474255 0
22 / Time between calls RiskExpon(3.356) 1 Agent!B26 0.001770439 25.01454 3.35495 3.349344 11.2181 1.953771 8.374191 0 0.119417 0.1692866 0.3520001 0.5431778 0.74861 0.9640993 1.193212 1.44481 1.71354 2.000943 2.32444 2.674866 3.068193 3.518944 4.032127 4.64464 5.388189 6.347807 7.70609 10.00566 0
22 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E26 1.123231 7.566563 4.008871 1.385898 1.920713 0.278344 2.400941 0 3.458392 1.88192 2.249017 2.52828 2.764899 2.97708 3.165012 3.339617 3.508085 3.684767 3.871196 4.066819 4.272976 4.4951 4.729577 4.989347 5.270276 5.597126 5.982162 6.475438 0
23 / Time between calls RiskExpon(3.356) 1 Agent!B27 0.002459223 27.26037 3.357903 3.366469 11.33311 2.019028 9.052355 0 0.2615186 0.1696601 0.3515745 0.5428798 0.746666 0.9626575 1.195264 1.442415 1.710037 2.001212 2.325153 2.676075 3.073863 3.514408 4.037701 4.646481 5.397711 6.349994 7.724462 9.990784 0
23 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E27 1.093062 7.665947 4.008843 1.386489 1.922353 0.278968 2.404614 0 3.184333 1.87848 2.250494 2.529934 2.768562 2.97549 3.163139 3.338907 3.508096 3.685496 3.87352 4.067452 4.275999 4.495559 4.730134 4.990859 5.274834 5.595378 5.977662 6.472932 0
24 / Time between calls RiskExpon(3.356) 1 Agent!B28 0.002220524 24.39261 3.354314 3.342587 11.17289 1.923977 8.081774 0 0.1550797 0.1691198 0.3523872 0.5417972 0.7464198 0.9623831 1.192988 1.443477 1.714222 2.004023 2.320568 2.677208 3.067692 3.520088 4.030637 4.646901 5.390477 6.353177 7.70085 10.03735 0
24 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E28 1.045495 7.567596 4.00886 1.386231 1.921637 0.2790959 2.403881 0 3.390468 1.880148 2.248082 2.526752 2.768825 2.976627 3.163003 3.336896 3.509521 3.686396 3.871192 4.06853 4.276428 4.494434 4.732803 4.99035 5.270911 5.597523 5.978767 6.477259 0
25 / Time between calls RiskExpon(3.356) 1 Agent!B29 0.001328122 25.81789 3.355161 3.351876 11.23507 1.968198 8.53824 0 0.0502192 0.1715891 0.3534694 0.5416387 0.7465947 0.9631622 1.194587 1.443726 1.714179 2.005309 2.322855 2.673003 3.066787 3.51896 4.035335 4.641422 5.392059 6.353387 7.72178 10.01574 0
25 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E29 1.119063 7.548697 4.008811 1.385969 1.920909 0.2781684 2.40035 0 3.458755 1.876378 2.248084 2.531595 2.767923 2.976177 3.164726 3.338305 3.507663 3.684934 3.873151 4.069876 4.274345 4.492779 4.731495 4.986751 5.274752 5.594768 5.973911 6.470579 0
26 / Time between calls RiskExpon(3.356) 1 Agent!B30 0.0009973272 23.65796 3.352409 3.333648 11.11321 1.898447 7.851107 0 0.2253751 0.1714253 0.3507527 0.5420892 0.7483757 0.962717 1.196505 1.44223 1.70953 2.003372 2.32078 2.67368 3.072554 3.520935 4.03451 4.640985 5.399641 6.363928 7.705368 10.0375 0
26 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E30 1.120808 7.594862 4.008933 1.386088 1.921241 0.2794954 2.403323 0 3.323251 1.879532 2.248959 2.528101 2.764633 2.977226 3.163157 3.337848 3.507221 3.686783 3.87152 4.068094 4.274545 4.493724 4.729847 4.99076 5.270344 5.595785 5.981897 6.472556 0
27 / Time between calls RiskExpon(3.356) 1 Agent!B31 0.001559111 24.55698 3.353551 3.339019 11.14905 1.913389 7.99215 0 0.01672197 0.1702479 0.3499939 0.5434207 0.7451029 0.9616907 1.193986 1.442702 1.712126 2.000337 2.325608 2.676277 3.067664 3.515054 4.031005 4.647931 5.397324 6.364568 7.698526 10.04632 0
27 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E31 1.117896 7.570205 4.009064 1.386112 1.921306 0.279344 2.401613 0 3.390848 1.881602 2.247047 2.528631 2.764435 2.974137 3.164573 3.339303 3.508473 3.687188 3.873383 4.068219 4.2763 4.49659 4.7302 4.989671 5.272056 5.593201 5.97808 6.481592 0
28 / Time between calls RiskExpon(3.356) 1 Agent!B32 0.0006706639 25.16869 3.353395 3.341696 11.16693 1.932563 8.196495 0 0.1543179 0.1689676 0.3515106 0.5434495 0.744758 0.9652681 1.195558 1.443904 1.713861 2.005573 2.323697 2.679482 3.069774 3.518098 4.035321 4.639702 5.388311 6.354798 7.709716 9.997311 0
28 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E32 1.027031 7.566887 4.008893 1.386064 1.921173 0.2785747 2.402629 0 3.32279 1.876379 2.245197 2.527349 2.765759 2.974372 3.165145 3.337276 3.508972 3.68682 3.873687 4.068559 4.274599 4.496228 4.731754 4.990791 5.275038 5.593854 5.977342 6.475713 0
29 / Time between calls RiskExpon(3.356) 1 Agent!B33 0.001074654 27.4411 3.358618 3.370777 11.36214 2.03062 9.152335 0 0.2613113 0.1702045 0.3501195 0.5428135 0.7458532 0.9615185 1.196593 1.444233 1.712633 2.00564 2.322249 2.673448 3.071903 3.520463 4.035902 4.641627 5.391804 6.364507 7.712214 9.987818 0
29 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E33 1.06846 7.525013 4.008923 1.386111 1.921303 0.2787268 2.401684 0 3.528166 1.879705 2.249345 2.530415 2.768829 2.975941 3.165981 3.336827 3.508227 3.685736 3.872118 4.069658 4.276555 4.496871 4.731767 4.987855 5.27012 5.593938 5.977575 6.480164 0
30 / Time between calls RiskExpon(3.356) 1 Agent!B34 0.00132828 23.75503 3.354642 3.345343 11.19132 1.932999 8.147941 0 0.05161117 0.168788 0.351422 0.5448504 0.7476297 0.9653937 1.192334 1.441456 1.713194 2.003202 2.325483 2.679442 3.074629 3.520968 4.036681 4.649386 5.393568 6.345713 7.712753 10.01541 0
30 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E34 1.02466 7.596161 4.008977 1.386436 1.922204 0.2785837 2.404915 0 3.254715 1.882824 2.24528 2.529217 2.767694 2.975983 3.165786 3.338454 3.510473 3.685505 3.873338 4.069444 4.275568 4.495271 4.733487 4.987909 5.27371 5.597755 5.976043 6.474398 0
31 / Time between calls RiskExpon(3.356) 1 Agent!B35 0.003011422 24.78685 3.354812 3.346956 11.20211 1.942124 8.252099 0 0.0171808 0.1690824 0.3523524 0.5437317 0.7484333 0.9640355 1.192507 1.441534 1.713029 2.004765 2.325052 2.677531 3.074417 3.514888 4.032975 4.647289 5.389378 6.362699 7.717267 10.00582 0
31 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E35 1.088389 7.571625 4.008973 1.386084 1.921229 0.2786013 2.40122 0 3.493323 1.87611 2.249276 2.528933 2.765122 2.975799 3.165567 3.339885 3.507632 3.688227 3.873669 4.067159 4.274661 4.495367 4.732796 4.988451 5.275459 5.595499 5.978662 6.47683 0
32 / Time between calls RiskExpon(3.356) 1 Agent!B36 0.001406914 31.84998 3.362316 3.400281 11.56191 2.187841 11.11804 0 0.1191587 0.1699996 0.3533071 0.5431864 0.7485808 0.9613913 1.192222 1.44107 1.710778 2.004588 2.321547 2.679152 3.070603 3.518467 4.039417 4.652072 5.392142 6.362116 7.721993 10.00452 0
32 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E36 1.090546 7.552537 4.008917 1.385984 1.920951 0.2788098 2.402187 0 3.357351 1.882389 2.250731 2.531051 2.766649 2.977146 3.163139 3.339537 3.507697 3.684877 3.870842 4.066592 4.274061 4.496903 4.732345 4.989575 5.271008 5.598509 5.973989 6.474135 0
33 / Time between calls RiskExpon(3.356) 1 Agent!B37 0.0000733636 24.78143 3.353763 3.342651 11.17332 1.932123 8.171557 0 0.1546339 0.1693952 0.3515013 0.544395 0.7464803 0.9638118 1.195717 1.443208 1.713694 2.000983 2.319745 2.676401 3.072722 3.5202 4.030592 4.646182 5.395765 6.353238 7.723286 10.01786 0
33 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E37 1.081909 7.523966 4.008926 1.386016 1.921041 0.2788355 2.401981 0 3.254869 1.884381 2.244685 2.528557 2.768574 2.976213 3.165848 3.337311 3.508931 3.686291 3.872241 4.066731 4.273657 4.495318 4.729515 4.989872 5.270529 5.598558 5.98176 6.48141 0
34 / Time between calls RiskExpon(3.356) 1 Agent!B38 0.001365863 24.45023 3.35353 3.340072 11.15608 1.92155 8.071933 0 0.08494871 0.1695644 0.3515165 0.5439321 0.746819 0.9618006 1.192742 1.444567 1.713962 2.00113 2.323195 2.673887 3.074953 3.514373 4.039349 4.646744 5.391377 6.364098 7.726108 9.99732 0
34 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E38 1.042735 7.626319 4.008926 1.386292 1.921806 0.2790407 2.405242 0 3.390758 1.882435 2.246015 2.531034 2.76711 2.974851 3.165346 3.338963 3.509451 3.684774 3.872486 4.069631 4.272971 4.495315 4.729296 4.987512 5.271481 5.594033 5.974073 6.472193 0
35 / Time between calls RiskExpon(3.356) 1 Agent!B39 0.0008177278 27.42604 3.358348 3.370895 11.36293 2.035909 9.215622 0 0.1542922 0.1693922 0.3527086 0.5453033 0.7458396 0.9644046 1.195497 1.445219 1.711169 2.004863 2.323692 2.673509 3.072222 3.520243 4.030668 4.649796 5.395827 6.35047 7.720151 10.03579 0
35 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E39 1.117067 7.531912 4.009033 1.386267 1.921737 0.2792837 2.402631 0 3.492751 1.876993 2.248074 2.531158 2.765756 2.976695 3.164968 3.33972 3.50723 3.687681 3.871402 4.068557 4.272906 4.493447 4.729238 4.98789 5.273599 5.593025 5.979316 6.478364 0
36 / Time between calls RiskExpon(3.356) 1 Agent!B40 0.0000399419 23.24376 3.354456 3.34399 11.18227 1.925717 8.067927 0 0.08554094 0.1706156 0.3511513 0.5440993 0.7473837 0.9624947 1.195945 1.444108 1.713214 2.001037 2.31985 2.676783 3.067488 3.519963 4.03529 4.644125 5.398743 6.354147 7.717822 9.989373 0
36 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E40 1.076092 7.539832 4.008919 1.386351 1.921968 0.2790457 2.403753 0 3.458547 1.87832 2.249432 2.52951 2.768459 2.975974 3.163818 3.337043 3.507802 3.685807 3.872243 4.069432 4.275908 4.494142 4.730673 4.986287 5.275958 5.596809 5.980527 6.474658 0
37 / Time between calls RiskExpon(3.356) 1 Agent!B41 0.001153237 27.53403 3.355607 3.3566 11.26676 1.997562 8.912255 0 0.1199166 0.1716095 0.3533431 0.5447627 0.7456551 0.9652869 1.193828 1.445161 1.713438 2.006259 2.325804 2.678976 3.072667 3.518034 4.035803 4.652022 5.39234 6.350049 7.697148 10.02566 0
37 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E41 1.069112 7.521366 4.008984 1.386229 1.921631 0.2790774 2.402633 0 3.184039 1.884187 2.249932 2.531683 2.766566 2.97743 3.165208 3.33924 3.509285 3.684878 3.872215 4.067419 4.274505 4.493386 4.732468 4.990701 5.27337 5.595704 5.974205 6.475649 0
38 / Time between calls RiskExpon(3.356) 1 Agent!B42 0.002538152 23.66096 3.353318 3.336981 11.13544 1.904749 7.893377 0 0.1542774 0.1698331 0.3530074 0.5453827 0.7449551 0.9613876 1.193534 1.444855 1.710753 2.002814 2.323575 2.675825 3.071987 3.518239 4.038743 4.651737 5.393256 6.350581 7.717721 10.0037 0
38 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E42 1.029826 7.552443 4.008841 1.386054 1.921146 0.2790073 2.402798 0 3.254749 1.879834 2.245376 2.530587 2.76774 2.977073 3.163475 3.339826 3.507284 3.686924 3.874238 4.067231 4.275566 4.496392 4.732991 4.986905 5.272915 5.594612 5.981999 6.472389 0
39 / Time between calls RiskExpon(3.356) 1 Agent!B43 0.0005161326 26.82463 3.357467 3.363646 11.31411 2.006249 8.903865 0 0.05056192 0.1714114 0.3502557 0.5417567 0.7452478 0.9649134 1.196607 1.440775 1.714245 2.00344 2.320104 2.678262 3.071801 3.51784 4.031962 4.644713 5.395349 6.36152 7.698249 10.01443 0
39 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E43 1.113346 7.599673 4.008954 1.38611 1.921302 0.2795756 2.402845 0 3.424424 1.882949 2.250698 2.527187 2.766645 2.97401 3.162954 3.339382 3.510291 3.687086 3.871758 4.068427 4.274253 4.495098 4.729766 4.990015 5.27079 5.596579 5.977903 6.47266 0
40 / Time between calls RiskExpon(3.356) 1 Agent!B44 0.001100077 24.73631 3.353667 3.341276 11.16412 1.925573 8.113989 0 0.05043669 0.1708965 0.3517296 0.5448619 0.7483789 0.9632768 1.195539 1.443925 1.710279 2.003437 2.324454 2.673123 3.073234 3.522204 4.038039 4.647382 5.393107 6.353255 7.721152 10.00059 0
40 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E44 1.110351 7.526993 4.008872 1.385606 1.919905 0.2784987 2.39898 0 3.323481 1.877834 2.250243 2.528202 2.767605 2.974893 3.165951 3.33798 3.50757 3.68718 3.870895 4.066765 4.275307 4.49348 4.731386 4.988633 5.271562 5.597165 5.976789 6.481119 0
41 / Time between calls RiskExpon(3.356) 1 Agent!B45 0.002037624 25.34683 3.353645 3.343049 11.17597 1.940248 8.277847 0 0.01682995 0.1693548 0.3518805 0.543749 0.7460232 0.9643682 1.192631 1.442955 1.708769 2.000517 2.324829 2.674762 3.072875 3.51985 4.039605 4.648372 5.395298 6.360849 7.707006 10.00222 0
41 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E45 1.074942 7.551615 4.008894 1.386521 1.922441 0.2789987 2.404155 0 3.323836 1.878398 2.247786 2.526997 2.76545 2.975498 3.16278 3.337831 3.507636 3.685747 3.871872 4.067909 4.2741 4.495404 4.733982 4.990581 5.270085 5.592281 5.978849 6.479511 0
42 / Time between calls RiskExpon(3.356) 1 Agent!B46 0.000763592 24.11323 3.35261 3.335077 11.12274 1.902838 7.8921 0 0.0505464 0.1710872 0.3501607 0.5447225 0.7456694 0.9610612 1.19536 1.441357 1.712332 2.001197 2.324516 2.674139 3.072392 3.519278 4.030612 4.648391 5.390091 6.359428 7.696012 9.99507 0
42 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E46 1.096406 7.571434 4.008962 1.386174 1.92148 0.279196 2.401878 0 3.598175 1.878993 2.250597 2.529478 2.765193 2.973936 3.164821 3.339787 3.509079 3.688303 3.871404 4.069709 4.274334 4.493469 4.732777 4.990655 5.275928 5.595568 5.97764 6.470406 0
43 / Time between calls RiskExpon(3.356) 1 Agent!B47 0.002856562 29.34896 3.359747 3.380056 11.42478 2.080233 9.773996 0 0.01624054 0.1700007 0.3532526 0.5430836 0.7469772 0.9618099 1.194636 1.445373 1.712919 2.006203 2.320005 2.679036 3.067703 3.522864 4.03994 4.643826 5.386864 6.356441 7.716208 10.02066 0
43 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E47 1.090162 7.523005 4.008986 1.386162 1.921445 0.2790668 2.40242 0 3.254979 1.875982 2.244544 2.527088 2.766552 2.975676 3.166366 3.339773 3.509914 3.687395 3.872642 4.069838 4.274076 4.495692 4.733118 4.989166 5.272097 5.597427 5.974391 6.474464 0
44 / Time between calls RiskExpon(3.356) 1 Agent!B48 0.0026131 24.52046 3.353531 3.340554 11.1593 1.922206 8.075084 0 0.2257266 0.1697075 0.3511135 0.5442342 0.7449345 0.9633175 1.193203 1.443816 1.712173 2.003144 2.324667 2.672432 3.071412 3.518604 4.030257 4.651926 5.390743 6.354482 7.703896 10.0365 0
44 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E48 1.007601 7.541499 4.008773 1.38619 1.921522 0.2778729 2.402552 0 3.390666 1.877365 2.248925 2.527715 2.766974 2.97533 3.165258 3.337472 3.509934 3.687364 3.873004 4.066727 4.27555 4.496162 4.733597 4.988376 5.27018 5.595093 5.979783 6.47312 0
45 / Time between calls RiskExpon(3.356) 1 Agent!B49 0.0000750043 27.22487 3.356029 3.356663 11.26719 1.991463 8.825269 0 0.2982127 0.1703531 0.3508361 0.5417161 0.7458276 0.9632314 1.192755 1.442976 1.708763 2.002395 2.319712 2.679064 3.073045 3.515248 4.039813 4.63917 5.399426 6.363977 7.69759 10.03877 0
45 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E49 1.071944 7.560864 4.008969 1.386176 1.921485 0.2791095 2.403423 0 3.493015 1.876158 2.245703 2.527667 2.765058 2.975012 3.163746 3.339455 3.507238 3.686152 3.872609 4.066854 4.276329 4.493036 4.731739 4.987906 5.274893 5.593306 5.979249 6.474 0
46 / Time between calls RiskExpon(3.356) 1 Agent!B50 0.001387126 29.40462 3.357219 3.36954 11.3538 2.062674 9.677047 0 0.1901051 0.170682 0.3522819 0.5426307 0.7458957 0.9623346 1.194784 1.441544 1.711777 2.003279 2.320815 2.678792 3.070724 3.514956 4.039954 4.639279 5.386017 6.357983 7.725327 9.991255 0
46 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E50 1.078909 7.616867 4.008943 1.385941 1.920831 0.2781669 2.400929 0 3.424637 1.878634 2.249962 2.528819 2.767643 2.975632 3.163852 3.339711 3.507195 3.688268 3.874289 4.068246 4.274819 4.495883 4.730706 4.988261 5.270267 5.593355 5.976726 6.481634 0
47 / Time between calls RiskExpon(3.356) 1 Agent!B51 0.002570811 23.6223 3.351361 3.329213 11.08366 1.887688 7.762387 0 0.01682925 0.1695745 0.3499934 0.5433842 0.7487401 0.9638891 1.193256 1.442817 1.71171 2.000787 2.324344 2.676949 3.074233 3.521765 4.037913 4.645999 5.392484 6.353446 7.696098 10.03403 0
47 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E51 1.041939 7.556231 4.008816 1.386222 1.921611 0.2781797 2.403483 0 3.424351 1.875551 2.247568 2.530371 2.767639 2.974711 3.164083 3.33955 3.510187 3.68548 3.870827 4.06731 4.273723 4.493329 4.729972 4.989193 5.270583 5.592513 5.974014 6.475725 0
48 / Time between calls RiskExpon(3.356) 1 Agent!B52 0.003349237 26.50791 3.356462 3.358727 11.28105 1.992376 8.778626 0 0.1544218 0.1686308 0.3507529 0.5448701 0.7486359 0.9652153 1.196661 1.44236 1.710702 2.000583 2.324115 2.679626 3.074885 3.516849 4.03851 4.647305 5.399049 6.364111 7.700353 10.00675 0
48 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E52 1.053876 7.61835 4.008889 1.386312 1.921862 0.2789342 2.404139 0 3.322695 1.878694 2.247652 2.530582 2.764976 2.977445 3.164799 3.336711 3.508064 3.687541 3.871624 4.068332 4.276199 4.492792 4.73289 4.991025 5.270707 5.595156 5.977021 6.472435 0
49 / Time between calls RiskExpon(3.356) 1 Agent!B53 0.003331754 27.16096 3.355946 3.355729 11.26092 1.988823 8.802753 0 0.01719757 0.170956 0.3512097 0.5432622 0.7451872 0.9628465 1.196758 1.440854 1.711829 2.001033 2.323529 2.678388 3.074306 3.520423 4.030975 4.646383 5.389984 6.347559 7.713545 10.01973 0
49 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E53 1.075757 7.530469 4.00893 1.386328 1.921905 0.2790903 2.403042 0 3.254597 1.882231 2.24918 2.530458 2.767743 2.975965 3.163948 3.337764 3.508697 3.685089 3.873586 4.067991 4.273753 4.495958 4.730599 4.989297 5.274282 5.596833 5.978162 6.472674 0
50 / Time between calls RiskExpon(3.356) 1 Agent!B54 0.001892648 26.55103 3.356861 3.360922 11.29579 1.999223 8.844942 0 0.1900715 0.1707377 0.350143 0.5449082 0.7473167 0.9618858 1.196975 1.44319 1.710252 2.00092 2.320824 2.677265 3.070347 3.518893 4.04003 4.652374 5.38768 6.353168 7.720321 10.04461 0
50 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E54 1.10944 7.533882 4.00892 1.386107 1.921293 0.2784097 2.400449 0 3.458463 1.884125 2.246279 2.529215 2.766618 2.975916 3.164484 3.338078 3.509979 3.686535 3.870994 4.069894 4.27701 4.497025 4.732031 4.98798 5.272048 5.59449 5.980162 6.472139 0
51 / Time between calls RiskExpon(3.356) 1 Agent!B55 0.0017422 27.64773 3.355312 3.354161 11.25039 1.992226 8.887506 0 0.05059847 0.171101 0.3522789 0.5424874 0.7464642 0.9649701 1.19696 1.44079 1.711782 2.003859 2.321226 2.67538 3.070236 3.516644 4.029913 4.644033 5.391121 6.359112 7.716591 9.999701 0
51 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E55 1.023445 7.54284 4.008849 1.386451 1.922247 0.2786554 2.404501 0 3.356741 1.88271 2.250069 2.531603 2.768209 2.976774 3.163411 3.339647 3.508192 3.686865 3.872169 4.067158 4.27594 4.496984 4.730037 4.990687 5.270005 5.59336 5.981694 6.470122 0
52 / Time between calls RiskExpon(3.356) 1 Agent!B56 0.00256468 29.2046 3.358731 3.375843 11.39632 2.07395 9.735354 0 0.05055361 0.1710471 0.3532184 0.5453541 0.7482134 0.9611756 1.195936 1.440839 1.712541 2.000815 2.322383 2.672475 3.07498 3.519937 4.031704 4.642402 5.386641 6.345942 7.717619 10.05064 0
52 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E56 1.078125 7.521655 4.008912 1.386025 1.921066 0.2785577 2.401029 0 3.356762 1.883809 2.247833 2.529694 2.767071 2.975195 3.165047 3.338789 3.508738 3.686149 3.872284 4.069542 4.274854 4.496084 4.729196 4.988127 5.271131 5.593742 5.981182 6.473384 0
53 / Time between calls RiskExpon(3.356) 1 Agent!B57 0.0001713275 23.56425 3.351971 3.330351 11.09124 1.885926 7.738114 0 0.08507152 0.1715795 0.3503638 0.5421612 0.747597 0.9642027 1.195216 1.444058 1.711898 2.005614 2.321404 2.67439 3.070122 3.51603 4.030815 4.646998 5.392463 6.360137 7.695027 10.03978 0
53 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E57 1.066927 7.564778 4.009077 1.386556 1.922538 0.2794041 2.40515 0 3.323291 1.883682 2.250148 2.52979 2.768783 2.976837 3.165056 3.337713 3.509393 3.686945 3.873269 4.068696 4.276422 4.495657 4.733387 4.989552 5.275237 5.598271 5.982009 6.471394 0
54 / Time between calls RiskExpon(3.356) 1 Agent!B58 0.001770759 29.71034 3.35858 3.377075 11.40464 2.088946 9.943722 0 0.01656755 0.1705627 0.352012 0.5436664 0.7485463 0.9644818 1.195052 1.444998 1.71002 2.006051 2.322175 2.679311 3.072364 3.523063 4.030182 4.64219 5.386383 6.357517 7.696538 10.0198 0
54 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E58 1.08514 7.564964 4.00897 1.386046 1.921125 0.2790073 2.401797 0 3.492787 1.880404 2.244787 2.529669 2.767581 2.975948 3.166325 3.339296 3.507282 3.686955 3.873313 4.068843 4.276781 4.496521 4.732723 4.987531 5.27102 5.596835 5.978977 6.475089 0
55 / Time between calls RiskExpon(3.356) 1 Agent!B59 0.002785007 23.80762 3.355051 3.348021 11.20925 1.942697 8.233179 0 0.01696849 0.1704283 0.3499596 0.5427251 0.7465432 0.9652765 1.193428 1.44417 1.714245 2.004482 2.321634 2.677797 3.07047 3.522357 4.034337 4.649358 5.401198 6.34731 7.727149 9.995944 0
55 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E59 1.024438 7.562227 4.008997 1.386428 1.922184 0.2789811 2.40455 0 3.390518 1.883207 2.249855 2.530085 2.767333 2.974728 3.164583 3.338744 3.509542 3.685681 3.873774 4.069286 4.27607 4.495643 4.730001 4.989254 5.275889 5.594265 5.981774 6.479692 0
56 / Time between calls RiskExpon(3.356) 1 Agent!B60 0.001316177 26.99745 3.355083 3.351659 11.23362 1.976566 8.691627 0 0.0514605 0.1695828 0.350813 0.5419045 0.7450887 0.9641512 1.192796 1.443181 1.711142 2.00297 2.319633 2.676512 3.073765 3.521202 4.030209 4.644294 5.39535 6.350606 7.694185 10.02132 0
56 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E60 1.065077 7.545697 4.008897 1.386005 1.921009 0.2784596 2.401689 0 3.323162 1.877762 2.247432 2.531704 2.76741 2.976381 3.164979 3.337317 3.50706 3.687774 3.871104 4.069086 4.275885 4.496253 4.730976 4.990853 5.271356 5.593895 5.974992 6.470232 0
57 / Time between calls RiskExpon(3.356) 1 Agent!B61 0.003154344 23.46151 3.354178 3.3429 11.17498 1.923989 8.057971 0 0.01720391 0.1705853 0.3519442 0.5426237 0.7466796 0.9643098 1.194691 1.444111 1.711108 2.004738 2.325883 2.673377 3.074042 3.522533 4.039118 4.649053 5.395767 6.355043 7.71627 9.9923 0
57 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E61 1.097655 7.585358 4.008986 1.386276 1.92176 0.2790646 2.402557 0 3.323089 1.884222 2.246079 2.531097 2.764923 2.977406 3.163612 3.33745 3.50855 3.686817 3.874416 4.067767 4.275872 4.493479 4.729736 4.987405 5.272744 5.594168 5.976701 6.478218 0
58 / Time between calls RiskExpon(3.356) 1 Agent!B62 0.0007942999 26.00622 3.355149 3.351321 11.23135 1.968202 8.550751 0 0.05084031 0.1702752 0.3507482 0.5430292 0.7486266 0.9622871 1.196933 1.445582 1.71231 2.002437 2.324772 2.677475 3.071914 3.516368 4.032726 4.643578 5.389272 6.346551 7.708175 10.01134 0
58 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E62 1.08417 7.638494 4.008949 1.386331 1.921914 0.2793065 2.40422 0 3.390197 1.877023 2.250395 2.527303 2.766013 2.973842 3.165634 3.337958 3.507818 3.688023 3.874378 4.066969 4.276962 4.493268 4.730449 4.989055 5.275434 5.596625 5.98234 6.473571 0
59 / Time between calls RiskExpon(3.356) 1 Agent!B63 0.002682049 26.94155 3.357839 3.366951 11.33636 2.019134 9.034055 0 0.08481927 0.1702309 0.3507424 0.5421687 0.7454847 0.9627714 1.196513 1.443503 1.712979 2.00051 2.325915 2.674874 3.075008 3.513844 4.0365 4.645758 5.389393 6.348086 7.710901 9.994987 0
59 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E63 1.096261 7.567805 4.009096 1.386435 1.922201 0.2800513 2.404621 0 3.424382 1.882528 2.244746 2.528139 2.765796 2.976445 3.164411 3.339854 3.508464 3.685397 3.871598 4.069668 4.276431 4.495009 4.731602 4.987525 5.275499 5.592804 5.976122 6.47661 0
60 / Time between calls RiskExpon(3.356) 1 Agent!B64 0.002651307 23.43866 3.351045 3.326898 11.06825 1.881642 7.721079 0 0.0165392 0.1710885 0.3530065 0.5442418 0.7450142 0.9647546 1.196433 1.441618 1.713876 2.005824 2.319564 2.678796 3.072801 3.519539 4.038382 4.647681 5.389121 6.360411 7.706271 10.02336 0
60 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E64 1.033979 7.590546 4.008918 1.386275 1.921758 0.2786326 2.403734 0 3.390433 1.881577 2.245746 2.531516 2.766758 2.977318 3.162795 3.336908 3.50762 3.68817 3.872344 4.069449 4.275906 4.492852 4.731444 4.99061 5.272221 5.595944 5.977281 6.475319 0
61 / Time between calls RiskExpon(3.356) 1 Agent!B65 0.001543723 23.59222 3.352452 3.333028 11.10908 1.896527 7.836137 0 0.05047248 0.1686619 0.3527307 0.5443829 0.7462876 0.9644943 1.193229 1.443237 1.712541 2.001893 2.322671 2.674694 3.067054 3.522139 4.035189 4.645474 5.390803 6.356772 7.703726 10.03106 0
61 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E65 1.080989 7.588436 4.008821 1.386032 1.921083 0.2781844 2.401526 0 3.424475 1.878824 2.249936 2.530533 2.767867 2.976782 3.165549 3.33944 3.50775 3.686375 3.871528 4.06698 4.272995 4.495706 4.731392 4.989194 5.273717 5.594788 5.978321 6.473842 0
62 / Time between calls RiskExpon(3.356) 1 Agent!B66 0.001573169 27.97347 3.357539 3.365861 11.32902 2.023317 9.146926 0 0.05041391 0.1691249 0.3507936 0.5430109 0.7459564 0.9643527 1.195641 1.442567 1.709387 2.000994 2.320848 2.678855 3.069311 3.519897 4.036014 4.650797 5.389375 6.355279 7.722762 10.01699 0
62 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E66 1.089447 7.566662 4.008878 1.386295 1.921814 0.2785782 2.403796 0 3.254418 1.88176 2.249278 2.529481 2.765405 2.974799 3.163524 3.337401 3.508721 3.68619 3.870676 4.068046 4.273101 4.495256 4.731298 4.990616 5.270936 5.597619 5.980483 6.475099 0
63 / Time between calls RiskExpon(3.356) 1 Agent!B67 0.002152625 24.97893 3.354654 3.347097 11.20306 1.945509 8.297166 0 0.2260597 0.1703555 0.3512303 0.5434408 0.745336 0.9642272 1.196605 1.443962 1.713963 2.003918 2.32251 2.672999 3.074538 3.522179 4.032789 4.646403 5.399143 6.355093 7.725175 9.991652 0
63 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E67 1.080773 7.530885 4.009017 1.386159 1.921437 0.2792633 2.40254 0 3.598366 1.878699 2.24878 2.527133 2.766393 2.97555 3.166265 3.337476 3.510459 3.684826 3.870955 4.066851 4.273543 4.493929 4.731417 4.991083 5.270571 5.592955 5.97393 6.471667 0
64 / Time between calls RiskExpon(3.356) 1 Agent!B68 0.003222706 23.65397 3.351776 3.331113 11.09631 1.892316 7.799998 0 0.01690661 0.1700609 0.351233 0.5436385 0.7458232 0.962378 1.192336 1.443663 1.713016 2.006079 2.321341 2.679344 3.072454 3.514409 4.031752 4.639574 5.384861 6.349103 7.701168 10.03218 0
64 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E68 1.037612 7.533293 4.008996 1.386134 1.921368 0.2785303 2.402474 0 3.390566 1.878332 2.247642 2.530547 2.768464 2.976435 3.164471 3.337245 3.508485 3.687418 3.870667 4.067929 4.274417 4.494101 4.733868 4.985986 5.272524 5.594574 5.976102 6.474184 0
65 / Time between calls RiskExpon(3.356) 1 Agent!B69 0.001984897 27.88037 3.358542 3.370538 11.36053 2.035159 9.229324 0 0.05070824 0.1690984 0.3509538 0.5436527 0.747743 0.9648512 1.192587 1.443008 1.712489 2.006312 2.325823 2.674977 3.066858 3.518479 4.036596 4.651034 5.391928 6.358366 7.718877 10.03281 0
65 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E69 1.109508 7.539202 4.008832 1.386189 1.921521 0.2783596 2.401546 0 3.184146 1.875967 2.24992 2.528478 2.766231 2.975318 3.164486 3.339334 3.509167 3.687793 3.870709 4.069591 4.275214 4.495424 4.730827 4.987225 5.272212 5.592638 5.979681 6.475722 0
66 / Time between calls RiskExpon(3.356) 1 Agent!B70 0.002158184 25.37035 3.353276 3.34151 11.16569 1.935601 8.240403 0 0.01644619 0.1717988 0.3533008 0.5422334 0.7472344 0.9640909 1.19522 1.443471 1.711147 2.003745 2.321526 2.675522 3.073898 3.521482 4.038968 4.641423 5.395929 6.362751 7.723343 10.00272 0
66 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E70 1.095396 7.579971 4.008945 1.386383 1.922059 0.2789335 2.403444 0 3.356413 1.87924 2.250242 2.527839 2.768059 2.975279 3.165695 3.338887 3.507887 3.687338 3.871839 4.066263 4.274275 4.495656 4.73276 4.986194 5.270449 5.595181 5.974385 6.474041 0
67 / Time between calls RiskExpon(3.356) 1 Agent!B71 0.001547338 23.45053 3.352737 3.334658 11.11994 1.90027 7.864079 0 0.2983272 0.1714779 0.3518705 0.545149 0.7451609 0.963572 1.192212 1.441828 1.708997 2.00391 2.32198 2.679361 3.07217 3.515384 4.029551 4.65215 5.401081 6.344747 7.724312 10.0479 0
67 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E71 1.078401 7.545982 4.008897 1.386328 1.921904 0.2791498 2.403914 0 3.289091 1.882296 2.247324 2.529777 2.767205 2.974831 3.164477 3.337684 3.509004 3.686542 3.87161 4.067699 4.276526 4.495341 4.729851 4.988765 5.271574 5.597505 5.977215 6.47679 0
68 / Time between calls RiskExpon(3.356) 1 Agent!B72 0.002311867 24.89588 3.353882 3.343709 11.18039 1.935176 8.197349 0 0.05063505 0.1698275 0.350455 0.5424496 0.7467144 0.9647471 1.195376 1.445005 1.709384 2.002065 2.323901 2.672751 3.07489 3.522142 4.035271 4.641688 5.399122 6.348562 7.726843 10.02312 0
68 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E72 1.042577 7.650778 4.008989 1.386383 1.922058 0.279486 2.40556 0 3.254729 1.88103 2.246987 2.531427 2.768564 2.975925 3.165527 3.337118 3.510386 3.68682 3.871709 4.067196 4.27524 4.497042 4.730555 4.987009 5.274085 5.592513 5.978517 6.473998 0
69 / Time between calls RiskExpon(3.356) 1 Agent!B73 0.000829283 26.16541 3.355957 3.353693 11.24726 1.970585 8.565907 0 0.2983447 0.1706096 0.3521305 0.5434815 0.7456593 0.9628449 1.196738 1.444871 1.71279 2.002696 2.325774 2.675732 3.070007 3.518858 4.03495 4.648578 5.391791 6.358257 7.727439 10.04867 0
69 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E73 1.04088 7.567261 4.008956 1.385993 1.920976 0.2783367 2.401087 0 3.289292 1.880916 2.249236 2.530727 2.764482 2.974065 3.164946 3.339159 3.507966 3.687482 3.874423 4.067578 4.273088 4.4932 4.730424 4.988686 5.272085 5.592522 5.975576 6.480031 0
70 / Time between calls RiskExpon(3.356) 1 Agent!B74 0.002653846 34.89785 3.363597 3.420757 11.70158 2.329736 13.13579 0 0.05081168 0.1713114 0.350693 0.5435727 0.7482271 0.9613891 1.195319 1.442599 1.710276 2.000792 2.323082 2.677727 3.069279 3.516168 4.039063 4.64529 5.392906 6.352628 7.709609 10.02013 0
70 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E74 1.049614 7.605237 4.008915 1.38636 1.921994 0.2786766 2.404154 0 3.493192 1.877698 2.244804 2.53001 2.767279 2.975363 3.16431 3.339463 3.508817 3.687186 3.873664 4.070146 4.275011 4.494167 4.733979 4.988963 5.27072 5.593702 5.977115 6.478384 0
71 / Time between calls RiskExpon(3.356) 1 Agent!B75 0.0003782823 27.63209 3.357805 3.368408 11.34617 2.035061 9.240657 0 0.05059953 0.1710968 0.3534906 0.5421287 0.7457714 0.9638308 1.192431 1.444876 1.712846 2.005985 2.32485 2.677336 3.072919 3.517469 4.030491 4.644782 5.385804 6.357926 7.702325 10.03478 0
71 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E75 1.099829 7.536664 4.008831 1.38602 1.92105 0.278648 2.402084 0 3.493367 1.876163 2.244706 2.528323 2.76691 2.974535 3.163352 3.338488 3.507658 3.686335 3.873595 4.068335 4.275136 4.496258 4.73074 4.989832 5.272532 5.596712 5.978595 6.47488 0
72 / Time between calls RiskExpon(3.356) 1 Agent!B76 0.001100232 23.89483 3.351737 3.330019 11.08903 1.888774 7.777302 0 0.1195636 0.1692732 0.3507426 0.5425826 0.7461451 0.9614093 1.19592 1.445645 1.714102 2.004017 2.325521 2.676779 3.072315 3.51963 4.030493 4.640431 5.39861 6.362895 7.701851 10.05341 0
72 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E76 1.099445 7.586856 4.009101 1.386198 1.921546 0.2798452 2.401918 0 3.389924 1.881735 2.24611 2.53085 2.766043 2.973808 3.162798 3.337342 3.508707 3.686742 3.874241 4.067013 4.274168 4.495449 4.731767 4.989223 5.270345 5.597269 5.981287 6.481808 0
73 / Time between calls RiskExpon(3.356) 1 Agent!B77 0.0009955053 24.3898 3.352496 3.336127 11.12974 1.912171 7.993921 0 0.1192819 0.1698648 0.351563 0.542964 0.7451655 0.9636132 1.192885 1.442654 1.711406 2.006001 2.322336 2.677398 3.074368 3.514775 4.038074 4.645791 5.399429 6.360897 7.720105 9.994114 0
73 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E77 1.107787 7.576273 4.009143 1.386348 1.921961 0.2797714 2.403579 0 3.289083 1.878914 2.250664 2.528143 2.768402 2.975898 3.163838 3.338865 3.509258 3.685539 3.874089 4.069675 4.27427 4.493379 4.73315 4.989962 5.272794 5.59304 5.981938 6.476578 0
74 / Time between calls RiskExpon(3.356) 1 Agent!B78 0.0002852233 30.72222 3.359093 3.382736 11.4429 2.121287 10.37055 0 0.01623995 0.1710227 0.3527847 0.5445917 0.7451102 0.9626718 1.193336 1.443873 1.709844 2.002815 2.325226 2.673717 3.068349 3.516949 4.030639 4.641966 5.395178 6.359414 7.710822 10.01561 0
74 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E78 1.049258 7.621613 4.008928 1.386259 1.921715 0.2788657 2.403481 0 3.390451 1.878323 2.249522 2.528528 2.766084 2.973978 3.164679 3.339536 3.508965 3.68815 3.872305 4.069884 4.275051 4.49451 4.731026 4.988011 5.273389 5.598365 5.978526 6.474421 0
75 / Time between calls RiskExpon(3.356) 1 Agent!B79 0.002476521 30.5954 3.359722 3.384016 11.45156 2.118296 10.31295 0 0.1202757 0.1706733 0.3514339 0.5448009 0.7447905 0.9617332 1.19689 1.443543 1.709689 2.001843 2.322615 2.677982 3.070009 3.513696 4.031662 4.647655 5.385547 6.354787 7.711055 10.02007 0
75 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E79 1.115009 7.558361 4.008895 1.385964 1.920895 0.2790589 2.401359 0 3.389971 1.879458 2.246079 2.529917 2.765498 2.976565 3.165149 3.338042 3.509538 3.687847 3.872043 4.067532 4.274162 4.495957 4.731871 4.990389 5.272895 5.596411 5.974695 6.470018 0
76 / Time between calls RiskExpon(3.356) 1 Agent!B80 0.0009105144 23.70731 3.352385 3.333065 11.10932 1.895622 7.826507 0 0.05072565 0.168731 0.3508246 0.5443027 0.7463593 0.9653078 1.194192 1.443186 1.709518 2.005899 2.321038 2.674833 3.066693 3.516408 4.039031 4.639245 5.400231 6.350961 7.700725 10.02422 0
76 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E80 1.112536 7.563137 4.008939 1.386056 1.921151 0.279211 2.401712 0 3.357488 1.876288 2.250242 2.527902 2.767655 2.974198 3.1655 3.33712 3.508099 3.687993 3.870856 4.068282 4.275417 4.495167 4.730572 4.991133 5.270316 5.598758 5.974532 6.480525 0
77 / Time between calls RiskExpon(3.356) 1 Agent!B81 0.001010518 24.29254 3.353365 3.340956 11.16199 1.926162 8.110771 0 0.05002402 0.1698219 0.3501252 0.5439974 0.7457649 0.9613037 1.19367 1.440812 1.71219 2.002613 2.323447 2.679572 3.069821 3.51707 4.039106 4.646032 5.395621 6.364268 7.696328 10.03078 0
77 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E81 1.046242 7.544566 4.008995 1.386486 1.922344 0.2790281 2.404174 0 3.254383 1.878806 2.24562 2.528843 2.764617 2.974501 3.164316 3.339531 3.50841 3.686218 3.871929 4.066308 4.273357 4.49537 4.729485 4.98956 5.27562 5.596768 5.981446 6.481828 0
78 / Time between calls RiskExpon(3.356) 1 Agent!B82 0.003223181 28.29321 3.357422 3.365814 11.32871 2.029271 9.241425 0 0.05016635 0.1704375 0.3509381 0.5438871 0.7477898 0.9627846 1.193098 1.442994 1.712475 2.005153 2.323555 2.675113 3.073394 3.514275 4.038126 4.64784 5.399038 6.358728 7.71972 10.04469 0
78 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E82 1.120392 7.60865 4.008847 1.386137 1.921377 0.2790249 2.402643 0 3.458853 1.879677 2.246329 2.529067 2.764971 2.975339 3.165725 3.338248 3.508203 3.68552 3.871868 4.067591 4.275195 4.49693 4.731881 4.990173 5.275755 5.598166 5.979162 6.480627 0
79 / Time between calls RiskExpon(3.356) 1 Agent!B83 0.0001987576 27.64194 3.356021 3.35857 11.27999 2.004711 8.983333 0 0.1546981 0.1695674 0.3503779 0.5435022 0.7460693 0.9628085 1.194876 1.442199 1.709813 2.004821 2.325151 2.674977 3.074169 3.522738 4.0387 4.640831 5.387731 6.359398 7.72162 10.03844 0
79 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E83 1.060439 7.577874 4.009068 1.386293 1.921808 0.2791705 2.403268 0 3.356657 1.876647 2.246545 2.531649 2.764935 2.976878 3.16504 3.339024 3.508794 3.687762 3.874031 4.067852 4.274342 4.494133 4.733173 4.991279 5.27099 5.595161 5.976184 6.479301 0
80 / Time between calls RiskExpon(3.356) 1 Agent!B84 0.003208088 24.94076 3.353813 3.342078 11.16949 1.926657 8.122239 0 0.01679132 0.171564 0.3514471 0.5442335 0.746765 0.9642844 1.193214 1.441034 1.709976 2.001287 2.320215 2.677506 3.068821 3.518443 4.032524 4.643168 5.39293 6.349391 7.708161 10.02273 0
80 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E84 1.06013 7.673986 4.008976 1.386467 1.922291 0.2796657 2.405128 0 3.42441 1.879489 2.24671 2.530263 2.76703 2.975833 3.164009 3.337118 3.509048 3.68503 3.871226 4.068292 4.273067 4.495415 4.731651 4.986554 5.275195 5.593104 5.9741 6.475181 0
81 / Time between calls RiskExpon(3.356) 1 Agent!B85 0.001328941 26.20631 3.356191 3.354715 11.25411 1.973018 8.585901 0 0.08494391 0.1716541 0.3520592 0.5435152 0.7455378 0.9649694 1.193937 1.442365 1.709087 2.004223 2.319499 2.675524 3.068506 3.521693 4.034312 4.647065 5.395789 6.345545 7.723477 10.01801 0
81 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E85 1.061739 7.632061 4.009074 1.386433 1.922196 0.2803033 2.405388 0 3.356536 1.881967 2.250346 2.529126 2.766862 2.976982 3.163928 3.339889 3.507779 3.688023 3.873194 4.068108 4.276773 4.493668 4.733462 4.989059 5.274624 5.598613 5.975831 6.476717 0
82 / Time between calls RiskExpon(3.356) 1 Agent!B86 0.0009245363 28.13066 3.357401 3.365494 11.32655 2.025771 9.190255 0 0.1193383 0.1715576 0.3518674 0.5429728 0.7450447 0.9611008 1.195237 1.440705 1.713066 2.001064 2.325159 2.675745 3.074848 3.519698 4.04028 4.650526 5.399316 6.345811 7.723468 10.0458 0
82 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E86 1.065158 7.519332 4.008976 1.386195 1.921538 0.2787547 2.402618 0 3.528059 1.883367 2.250216 2.531554 2.766951 2.976501 3.16362 3.338227 3.509372 3.68553 3.87286 4.067571 4.273335 4.495909 4.733842 4.986795 5.275839 5.593595 5.979634 6.4777 0
83 / Time between calls RiskExpon(3.356) 1 Agent!B87 0.0028295 39.72024 3.368974 3.470131 12.04181 2.634337 17.68378 0 0.2613617 0.1716758 0.3510807 0.5447608 0.7479243 0.9628865 1.195271 1.441771 1.71043 2.003861 2.32218 2.675642 3.070342 3.51525 4.034977 4.643511 5.3919 6.359506 7.703692 10.0091 0
83 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E87 1.073905 7.63065 4.009035 1.386381 1.922053 0.2792399 2.404707 0 3.390558 1.876178 2.245406 2.530978 2.767074 2.975803 3.164659 3.33959 3.508142 3.686708 3.87285 4.066697 4.273142 4.495578 4.733634 4.990813 5.275029 5.594749 5.974287 6.477313 0
84 / Time between calls RiskExpon(3.356) 1 Agent!B88 0.0005626797 23.9497 3.354929 3.347134 11.20331 1.940057 8.219498 0 0.2252676 0.1704859 0.3513654 0.5427073 0.7485546 0.9634421 1.196862 1.441725 1.708989 2.001253 2.322858 2.674338 3.072823 3.521614 4.038792 4.647265 5.386337 6.365216 7.713197 10.04843 0
84 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E88 1.095885 7.564207 4.00891 1.386133 1.921366 0.2789435 2.402459 0 3.323038 1.875771 2.248497 2.527947 2.767793 2.97605 3.164858 3.336837 3.508578 3.685131 3.874377 4.068933 4.273315 4.494387 4.733577 4.986856 5.272715 5.596811 5.980276 6.473376 0
85 / Time between calls RiskExpon(3.356) 1 Agent!B89 0.001878894 24.53415 3.353299 3.340016 11.15571 1.923272 8.091058 0 0.1899496 0.1689905 0.3513867 0.5415249 0.7476773 0.9639202 1.192581 1.444724 1.71207 2.006145 2.319738 2.672829 3.07243 3.520546 4.032709 4.650582 5.395282 6.353399 7.724766 9.996615 0
85 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E89 1.113303 7.640332 4.009208 1.38628 1.921772 0.2808786 2.405331 0 3.356656 1.877778 2.249394 2.529145 2.768274 2.974218 3.164706 3.339802 3.50797 3.687583 3.871978 4.068974 4.276054 4.493785 4.732774 4.991224 5.270787 5.59259 5.977988 6.47934 0
86 / Time between calls RiskExpon(3.356) 1 Agent!B90 0.0000970524 24.20062 3.351903 3.331439 11.09849 1.896245 7.859132 0 0.1199708 0.1715386 0.3503304 0.5427374 0.7482319 0.9650325 1.192978 1.443698 1.713403 2.003506 2.323208 2.679743 3.066972 3.520316 4.034966 4.649532 5.3862 6.34601 7.710137 9.997725 0
86 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E90 1.123591 7.534537 4.008861 1.386153 1.921421 0.2787168 2.401454 0 3.323238 1.880919 2.247404 2.52961 2.766083 2.974467 3.165129 3.337286 3.510212 3.687982 3.872577 4.066765 4.275495 4.494968 4.731327 4.988199 5.272952 5.592519 5.976936 6.481634 0
87 / Time between calls RiskExpon(3.356) 1 Agent!B91 0.000299174 35.5109 3.365558 3.431778 11.7771 2.372871 13.66598 0 0.05083777 0.1693294 0.3514995 0.545245 0.7486588 0.9620885 1.194323 1.440629 1.711188 2.003115 2.323598 2.673033 3.074552 3.517725 4.030497 4.65017 5.39397 6.359343 7.703663 10.03215 0
87 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E91 1.063838 7.532223 4.008886 1.386076 1.921206 0.2783796 2.401043 0 3.424253 1.881366 2.249753 2.5297 2.767684 2.975097 3.164211 3.338893 3.507688 3.687798 3.871969 4.068368 4.2755 4.494625 4.730377 4.987586 5.27375 5.594741 5.978816 6.476956 0
88 / Time between calls RiskExpon(3.356) 1 Agent!B92 0.003350701 28.17844 3.358297 3.372361 11.37282 2.049937 9.40555 0 0.05058333 0.1690767 0.3509506 0.5416944 0.7484161 0.9647046 1.195349 1.444824 1.712545 2.004378 2.323567 2.679353 3.072403 3.515092 4.030499 4.641425 5.388147 6.352793 7.704385 10.04047 0
88 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E92 1.036991 7.537456 4.008821 1.386115 1.921314 0.2780128 2.400749 0 3.356558 1.878512 2.244683 2.527605 2.765884 2.976733 3.165382 3.337964 3.508285 3.686777 3.873565 4.068945 4.273711 4.493433 4.731328 4.988608 5.274101 5.598989 5.974326 6.481835 0
89 / Time between calls RiskExpon(3.356) 1 Agent!B93 0.0005786105 25.74825 3.354061 3.345723 11.19386 1.949202 8.367009 0 0.05118937 0.1688246 0.3501083 0.5415267 0.748457 0.9633505 1.193578 1.444741 1.712983 2.004452 2.320055 2.675815 3.069012 3.518764 4.034355 4.648838 5.384845 6.355311 7.707665 9.994233 0
89 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E93 1.10996 7.641759 4.008956 1.386272 1.921751 0.279554 2.404823 0 3.390442 1.876309 2.24615 2.528321 2.766441 2.974327 3.164668 3.339781 3.507252 3.688033 3.8708 4.06905 4.275416 4.494602 4.732806 4.989349 5.27276 5.59658 5.975625 6.477067 0
90 / Time between calls RiskExpon(3.356) 1 Agent!B94 0.0004634757 23.58592 3.353616 3.340543 11.15923 1.921096 8.054777 0 0.08522251 0.1721096 0.3521676 0.5439613 0.7462573 0.9610185 1.195193 1.442405 1.709572 2.000964 2.323184 2.676785 3.073796 3.518319 4.029992 4.645989 5.385278 6.353794 7.706903 10.03858 0
90 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E94 1.063078 7.586957 4.008946 1.386219 1.921603 0.2785117 2.403449 0 3.356808 1.883953 2.245167 2.526897 2.766427 2.976944 3.165278 3.339444 3.508857 3.685 3.870695 4.068919 4.276802 4.493454 4.731323 4.986005 5.275134 5.592857 5.97429 6.47711 0
91 / Time between calls RiskExpon(3.356) 1 Agent!B95 0.00175702 23.2308 3.353186 3.336034 11.12912 1.900508 7.846684 0 0.0503094 0.1706364 0.3531484 0.5451924 0.744773 0.9650887 1.192543 1.443891 1.712841 2.003938 2.324427 2.673033 3.067198 3.519226 4.035285 4.642096 5.392964 6.35953 7.72038 10.00845 0
91 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E95 1.074889 7.62582 4.008929 1.386259 1.921713 0.2790019 2.404114 0 3.289486 1.879487 2.246619 2.52701 2.766165 2.973677 3.165565 3.337214 3.508248 3.687943 3.873318 4.068195 4.27667 4.49456 4.729845 4.990824 5.274826 5.598654 5.977981 6.475375 0
92 / Time between calls RiskExpon(3.356) 1 Agent!B96 0.0001449619 24.09631 3.354912 3.345695 11.19368 1.931305 8.125422 0 0.01660244 0.1717353 0.3513894 0.5424765 0.746497 0.9633949 1.192801 1.44057 1.713478 2.005437 2.320381 2.673037 3.072454 3.517369 4.037007 4.652048 5.395127 6.35389 7.712164 10.03831 0
92 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E96 1.08449 7.539577 4.008936 1.386298 1.921822 0.2789453 2.402639 0 3.28888 1.883614 2.24535 2.52743 2.767982 2.975009 3.164395 3.339586 3.507463 3.685585 3.871749 4.069871 4.27342 4.494171 4.733217 4.98714 5.274894 5.597901 5.979652 6.472822 0
93 / Time between calls RiskExpon(3.356) 1 Agent!B97 0.0007135325 27.14705 3.356633 3.35964 11.28718 1.996392 8.844695 0 0.08498835 0.171852 0.3513009 0.5424555 0.7481666 0.9625871 1.194858 1.444478 1.712801 2.002964 2.320083 2.67951 3.07342 3.522947 4.035773 4.642892 5.387224 6.34958 7.727057 10.02048 0
93 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E97 1.055357 7.554238 4.008889 1.386118 1.921323 0.2785812 2.403046 0 3.492961 1.878872 2.24829 2.527125 2.764478 2.973778 3.162887 3.339019 3.508577 3.688259 3.871493 4.069447 4.274065 4.493312 4.731298 4.987593 5.273581 5.596819 5.975237 6.477734 0
94 / Time between calls RiskExpon(3.356) 1 Agent!B98 0.001112098 24.06433 3.351849 3.331943 11.10184 1.897867 7.864109 0 0.2257549 0.1692549 0.3530561 0.5445759 0.7448215 0.9626372 1.194163 1.441588 1.711563 2.003026 2.32414 2.676537 3.068818 3.517918 4.036218 4.645482 5.400544 6.353508 7.703936 9.997058 0
94 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E98 1.116459 7.603779 4.009179 1.386511 1.922413 0.280896 2.406374 0 3.288977 1.879406 2.247378 2.52726 2.76624 2.975386 3.16591 3.339871 3.509255 3.68568 3.874312 4.068048 4.276729 4.495955 4.729704 4.987545 5.272785 5.598587 5.978285 6.472049 0
95 / Time between calls RiskExpon(3.356) 1 Agent!B99 0.001505555 26.34224 3.35635 3.357613 11.27356 1.987615 8.728597 0 0.05073597 0.1717986 0.3522246 0.5431086 0.7483562 0.962525 1.194818 1.441727 1.710529 2.002553 2.323918 2.67934 3.07219 3.519852 4.035647 4.641257 5.395021 6.354057 7.705912 10.00041 0
95 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E99 1.055954 7.644122 4.009117 1.386529 1.922463 0.2799993 2.405342 0 3.2889 1.8805 2.248415 2.529514 2.767927 2.977004 3.165726 3.338924 3.508426 3.688277 3.871507 4.068562 4.276882 4.495898 4.733722 4.989121 5.274553 5.598269 5.978991 6.476083 0
96 / Time between calls RiskExpon(3.356) 1 Agent!B100 0.00231784 25.60965 3.356599 3.357946 11.2758 1.981833 8.640071 0 0.01697451 0.1697597 0.3523152 0.542864 0.7487863 0.9613685 1.19266 1.445383 1.70985 2.003111 2.325197 2.674034 3.067287 3.514685 4.034719 4.649937 5.392924 6.351315 7.703115 10.04523 0
96 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E100 1.105507 7.558509 4.008948 1.386106 1.921289 0.278567 2.401948 0 3.424441 1.879812 2.249854 2.53098 2.767811 2.977384 3.163615 3.339793 3.50779 3.68702 3.870908 4.066611 4.276192 4.494981 4.732464 4.989695 5.275154 5.59269 5.976576 6.476781 0
97 / Time between calls RiskExpon(3.356) 1 Agent!B101 0.001309754 28.24071 3.357138 3.36593 11.32948 2.033039 9.276572 0 0.154326 0.1696595 0.3520787 0.5424355 0.7473067 0.9623491 1.19417 1.442711 1.711807 2.003928 2.325148 2.675352 3.0698 3.517785 4.035649 4.64778 5.394194 6.360681 7.699062 10.00511 0
97 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E101 1.067174 7.55276 4.008889 1.386272 1.92175 0.2784054 2.402352 0 3.356544 1.882349 2.246109 2.530755 2.767001 2.974166 3.165653 3.338269 3.507563 3.686688 3.87079 4.06851 4.27598 4.494269 4.730299 4.987239 5.27175 5.598874 5.982174 6.476213 0
98 / Time between calls RiskExpon(3.356) 1 Agent!B102 0.0006306164 23.81568 3.353803 3.340088 11.15619 1.916365 7.994785 0 0.2617045 0.1699897 0.3499461 0.5450613 0.7467244 0.9641788 1.1942 1.441291 1.712294 2.004127 2.324419 2.678196 3.070507 3.522506 4.039791 4.642286 5.398814 6.360177 7.726297 10.02198 0
98 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E102 1.094706 7.66701 4.009094 1.386354 1.921978 0.2806678 2.406176 0 3.323113 1.87646 2.250198 2.528423 2.768258 2.975896 3.164427 3.337132 3.508558 3.686936 3.872063 4.067227 4.274982 4.492788 4.732771 4.989998 5.275886 5.598672 5.974693 6.479421 0
99 / Time between calls RiskExpon(3.356) 1 Agent!B103 0.0008043296 23.7642 3.352609 3.333565 11.11265 1.897611 7.845887 0 0.05089831 0.1719873 0.3526731 0.5440453 0.7480449 0.9646509 1.196341 1.444901 1.71088 2.001304 2.322826 2.675221 3.067225 3.522933 4.034561 4.647099 5.393112 6.349429 7.701558 10.00867 0
99 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E103 1.040014 7.528994 4.008925 1.386275 1.921758 0.278656 2.403402 0 3.492979 1.881572 2.25038 2.530913 2.767131 2.973778 3.165607 3.337576 3.507346 3.685561 3.873259 4.069138 4.273163 4.493267 4.729652 4.987041 5.274731 5.596069 5.980477 6.470167 0
100 / Time between calls RiskExpon(3.356) 1 Agent!B104 0.001534248 40.19006 3.370009 3.477347 12.09194 2.669504 18.20813 0 0.1196239 0.1686997 0.3509662 0.5451565 0.7449424 0.9633805 1.196165 1.444461 1.710812 2.005723 2.321523 2.672387 3.072856 3.514426 4.035584 4.641997 5.399019 6.36349 7.715784 9.989724 0
100 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent!E104 1.12117 7.563266 4.008972 1.386012 1.92103 0.2788655 2.401277 0 3.322926 1.880744 2.244705 2.527948 2.768588 2.97587 3.165401 3.336825 3.507658 3.687895 3.873729 4.067144 4.275525 4.494992 4.733254 4.98618 5.273358 5.594333 5.976846 6.474818 0
1 / Time between arrivals RiskExpon(3.356) 2 Agents!B6 0.0020 26.3104 3.3553 3.3514 11.23184 1.966722 8.544528 0 0.0168 0.1703 0.3535 0.5453 0.7466 0.9619 1.1947 1.4449 1.7110 2.0003 2.3249 2.6747 3.0727 3.5154 4.0337 4.6523 5.3992 6.3535 7.7178 10.0295 0
1 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F6 1.1090 7.6733 3.9725 1.3911 1.935245 0.3075734 2.406802 0 3.3703 1.8567 2.2191 2.4934 2.7235 2.9285 3.1122 3.2850 3.4566 3.6353 3.8238 4.0238 4.2318 4.4539 4.6925 4.9566 5.2422 5.5669 5.9608 6.4603 0
1 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I6 1 8 4 1 1.934497 0.305845 2.402435 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
2 / Time between arrivals RiskExpon(3.356) 2 Agents!B7 0.0017 24.4607 3.3527 3.3365 11.13254 1.913146 8.007874 0 0.0853 0.1712 0.3532 0.5447 0.7447 0.9643 1.1968 1.4428 1.7131 2.0029 2.3247 2.6738 3.0685 3.5161 4.0303 4.6424 5.3892 6.3595 7.7001 10.0079 0
2 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F7 1.1193 7.5719 3.9724 1.3909 1.934494 0.3062781 2.402763 0 3.0967 1.8549 2.2195 2.4925 2.7251 2.9300 3.1115 3.2850 3.4563 3.6361 3.8236 4.0224 4.2301 4.4558 4.6944 4.9542 5.2426 5.5690 5.9574 6.4653 0
2 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I7 1 8 4 1 1.934959 0.3067764 2.405258 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
3 / Time between arrivals RiskExpon(3.356) 2 Agents!B8 0.0014 24.7968 3.3560 3.3532 11.24421 1.957914 8.371297 0 0.0507 0.1720 0.3518 0.5448 0.7471 0.9652 1.1927 1.4437 1.7096 2.0044 2.3226 2.6783 3.0679 3.5225 4.0401 4.6439 5.3858 6.3453 7.7226 10.0397 0
3 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F8 1.0715 7.6325 3.9723 1.3910 1.934874 0.3068788 2.405613 0 3.2349 1.8564 2.2197 2.4905 2.7241 2.9274 3.1132 3.2848 3.4552 3.6378 3.8260 4.0233 4.2337 4.4531 4.6935 4.9567 5.2403 5.5691 5.9562 6.4548 0
3 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I8 1 8 4 1 1.934684 0.3070015 2.404941 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
4 / Time between arrivals RiskExpon(3.356) 2 Agents!B9 0.0033 23.6760 3.3534 3.3377 11.14012 1.906684 7.904849 0 0.0170 0.1718 0.3526 0.5447 0.7469 0.9646 1.1968 1.4443 1.7111 2.0023 2.3207 2.6788 3.0728 3.5191 4.0359 4.6406 5.3935 6.3556 7.6949 10.0161 0
4 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F9 1.1185 7.5860 3.9723 1.3906 1.933785 0.3051896 2.399962 0 3.3025 1.8627 2.2182 2.4924 2.7227 2.9281 3.1128 3.2831 3.4551 3.6348 3.8236 4.0239 4.2299 4.4554 4.6938 4.9566 5.2417 5.5712 5.9599 6.4639 0
4 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I9 1 8 4 1 1.934746 0.3065865 2.405242 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
5 / Time between arrivals RiskExpon(3.356) 2 Agents!B10 0.0005 25.0410 3.3534 3.3407 11.16053 1.927814 8.151542 0 0.2255 0.1690 0.3518 0.5430 0.7463 0.9637 1.1964 1.4439 1.7121 2.0060 2.3207 2.6786 3.0741 3.5225 4.0331 4.6495 5.3846 6.3457 7.6945 9.9890 0
5 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F10 1.0501 7.5372 3.9722 1.3910 1.934789 0.3054821 2.40341 0 3.1672 1.8624 2.2170 2.4929 2.7228 2.9270 3.1121 3.2829 3.4576 3.6372 3.8260 4.0208 4.2305 4.4568 4.6926 4.9569 5.2452 5.5710 5.9574 6.4635 0
5 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I10 1 8 4 1 1.934578 0.3059009 2.404679 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
6 / Time between arrivals RiskExpon(3.356) 2 Agents!B11 0.0011 26.5745 3.3557 3.3536 11.24679 1.975097 8.638449 0 0.0166 0.1702 0.3522 0.5439 0.7474 0.9625 1.1942 1.4407 1.7095 2.0023 2.3230 2.6735 3.0715 3.5172 4.0354 4.6408 5.3942 6.3542 7.7230 10.0074 0
6 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F11 1.0934 7.5978 3.9723 1.3909 1.934494 0.3058005 2.402984 0 3.2348 1.8582 2.2209 2.4920 2.7227 2.9298 3.1114 3.2852 3.4571 3.6355 3.8239 4.0244 4.2303 4.4549 4.6957 4.9562 5.2411 5.5673 5.9587 6.4591 0
6 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I11 1 8 4 1 1.934486 0.3056789 2.401954 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
7 / Time between arrivals RiskExpon(3.356) 2 Agents!B12 0.0016 23.2669 3.3537 3.3401 11.156 1.917311 8.009011 0 0.0167 0.1703 0.3534 0.5442 0.7449 0.9636 1.1929 1.4452 1.7103 2.0003 2.3259 2.6780 3.0733 3.5201 4.0383 4.6492 5.3943 6.3451 7.7239 10.0425 0
7 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F12 1.0918 7.6202 3.9724 1.3912 1.935416 0.3066236 2.405313 0 3.3019 1.8623 2.2197 2.4920 2.7253 2.9298 3.1123 3.2849 3.4559 3.6380 3.8255 4.0213 4.2326 4.4529 4.6919 4.9522 5.2419 5.5709 5.9550 6.4666 0
7 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I12 1 8 4 1 1.933955 0.3056568 2.402133 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
8 / Time between arrivals RiskExpon(3.356) 2 Agents!B13 0.0030 25.3573 3.3547 3.3476 11.20632 1.947316 8.312461 0 0.0850 0.1715 0.3530 0.5450 0.7458 0.9638 1.1951 1.4411 1.7102 2.0052 2.3230 2.6780 3.0708 3.5211 4.0393 4.6411 5.3907 6.3513 7.7212 10.0138 0
8 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F13 1.0964 7.5676 3.9722 1.3908 1.934204 0.3057133 2.402459 0 3.2343 1.8632 2.2153 2.4929 2.7234 2.9297 3.1132 3.2850 3.4559 3.6372 3.8236 4.0211 4.2310 4.4554 4.6930 4.9535 5.2444 5.5673 5.9578 6.4552 0
8 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I13 1 8 4 1 1.934335 0.3069537 2.403862 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
9 / Time between arrivals RiskExpon(3.356) 2 Agents!B14 0.0028 30.2857 3.3602 3.3850 11.45801 2.118495 10.27687 0 0.2980 0.1706 0.3507 0.5427 0.7479 0.9654 1.1962 1.4450 1.7140 2.0003 2.3236 2.6781 3.0686 3.5212 4.0371 4.6423 5.3933 6.3542 7.7239 10.0478 0
9 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F14 1.0797 7.5808 3.9724 1.3909 1.934576 0.3065313 2.40341 0 3.2018 1.8601 2.2189 2.4937 2.7256 2.9287 3.1143 3.2828 3.4579 3.6354 3.8251 4.0243 4.2316 4.4550 4.6958 4.9530 5.2417 5.5697 5.9601 6.4661 0
9 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I14 1 8 4 1 1.935332 0.3058244 2.405399 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
10 / Time between arrivals RiskExpon(3.356) 2 Agents!B15 0.0029 37.2758 3.3659 3.4423 11.84966 2.464676 15.13097 0 0.0170 0.1703 0.3512 0.5431 0.7473 0.9617 1.1946 1.4415 1.7095 2.0022 2.3256 2.6744 3.0711 3.5177 4.0367 4.6419 5.3848 6.3546 7.7169 10.0387 0
10 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F15 1.0486 7.5570 3.9723 1.3908 1.934362 0.3057374 2.402043 0 3.1326 1.8602 2.2163 2.4954 2.7243 2.9268 3.1119 3.2825 3.4580 3.6352 3.8236 4.0239 4.2340 4.4534 4.6947 4.9522 5.2420 5.5725 5.9609 6.4629 0
10 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I15 1 8 4 1 1.934748 0.3054179 2.403429 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
11 / Time between arrivals RiskExpon(3.356) 2 Agents!B16 0.0018 23.5057 3.3530 3.3363 11.13075 1.904531 7.89528 0 0.1544 0.1692 0.3509 0.5440 0.7451 0.9636 1.1953 1.4422 1.7139 2.0030 2.3260 2.6761 3.0738 3.5227 4.0378 4.6484 5.4012 6.3651 7.7254 10.0073 0
11 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F16 1.0782 7.6740 3.9723 1.3910 1.93476 0.3063352 2.40415 0 3.1320 1.8598 2.2176 2.4919 2.7252 2.9279 3.1142 3.2845 3.4551 3.6371 3.8230 4.0223 4.2342 4.4543 4.6966 4.9562 5.2439 5.5663 5.9553 6.4661 0
11 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I16 1 8 4 1 1.933828 0.305603 2.400551 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
12 / Time between arrivals RiskExpon(3.356) 2 Agents!B17 0.0021 24.3362 3.3544 3.3437 11.18027 1.930514 8.147119 0 0.0168 0.1705 0.3528 0.5437 0.7478 0.9643 1.1944 1.4453 1.7090 2.0040 2.3260 2.6734 3.0722 3.5224 4.0335 4.6514 5.3939 6.3585 7.6962 10.0293 0
12 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F17 1.0378 7.6428 3.9722 1.3911 1.935029 0.3052679 2.405055 0 3.3022 1.8557 2.2186 2.4954 2.7233 2.9286 3.1115 3.2846 3.4575 3.6348 3.8229 4.0236 4.2306 4.4532 4.6947 4.9521 5.2403 5.5665 5.9607 6.4559 0
12 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I17 1 8 4 1 1.934944 0.3056453 2.403022 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
13 / Time between arrivals RiskExpon(3.356) 2 Agents!B18 0.0028 24.7522 3.3537 3.3415 11.16578 1.925314 8.103195 0 0.0853 0.1699 0.3511 0.5426 0.7487 0.9630 1.1942 1.4417 1.7137 2.0006 2.3198 2.6793 3.0692 3.5163 4.0374 4.6405 5.3937 6.3644 7.7070 10.0136 0
13 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F18 1.0609 7.5449 3.9720 1.3908 1.934335 0.3046403 2.402068 0 3.2013 1.8613 2.2182 2.4938 2.7253 2.9292 3.1121 3.2832 3.4566 3.6372 3.8242 4.0237 4.2327 4.4542 4.6947 4.9560 5.2407 5.5680 5.9570 6.4666 0
13 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I18 1 8 4 1 1.934492 0.3061719 2.402357 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
14 / Time between arrivals RiskExpon(3.356) 2 Agents!B19 0.0025 23.2631 3.3517 3.3318 11.10118 1.899319 7.872147 0 0.0166 0.1720 0.3530 0.5434 0.7468 0.9627 1.1967 1.4434 1.7138 2.0060 2.3254 2.6741 3.0730 3.5178 4.0350 4.6472 5.3951 6.3653 7.7129 10.0346 0
14 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F19 1.0853 7.5648 3.9722 1.3908 1.934255 0.3057524 2.401971 0 3.2011 1.8553 2.2194 2.4943 2.7248 2.9276 3.1121 3.2842 3.4566 3.6380 3.8232 4.0222 4.2303 4.4536 4.6920 4.9567 5.2402 5.5721 5.9563 6.4620 0
14 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I19 1 8 4 1 1.93403 0.3054005 2.401129 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
15 / Time between arrivals RiskExpon(3.356) 2 Agents!B20 0.0005 29.1820 3.3590 3.3783 11.41318 2.082008 9.796137 0 0.0506 0.1713 0.3526 0.5427 0.7474 0.9629 1.1946 1.4428 1.7142 2.0036 2.3224 2.6795 3.0696 3.5198 4.0327 4.6501 5.3893 6.3660 7.6984 10.0046 0
15 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F20 1.0938 7.6502 3.9725 1.3912 1.935302 0.3074874 2.406934 0 3.3023 1.8624 2.2174 2.4941 2.7260 2.9281 3.1128 3.2844 3.4557 3.6355 3.8231 4.0216 4.2331 4.4535 4.6957 4.9548 5.2432 5.5694 5.9591 6.4571 0
15 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I20 1 8 4 1 1.934803 0.3051293 2.404326 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
16 / Time between arrivals RiskExpon(3.356) 2 Agents!B21 0.0024 30.1284 3.3580 3.3758 11.39596 2.094671 10.06422 0 0.0852 0.1712 0.3533 0.5433 0.7473 0.9612 1.1928 1.4425 1.7103 2.0004 2.3202 2.6726 3.0675 3.5147 4.0325 4.6398 5.3944 6.3607 7.7044 10.0420 0
16 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F21 1.0080 7.5575 3.9721 1.3911 1.935079 0.3049258 2.404347 0 3.1673 1.8548 2.2177 2.4920 2.7231 2.9278 3.1115 3.2838 3.4568 3.6348 3.8239 4.0217 4.2338 4.4533 4.6959 4.9566 5.2452 5.5695 5.9534 6.4590 0
16 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I21 1 8 4 1 1.934472 0.3055564 2.403051 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
17 / Time between arrivals RiskExpon(3.356) 2 Agents!B22 0.0023 23.4866 3.3520 3.3318 11.10091 1.894692 7.820919 0 0.1194 0.1718 0.3526 0.5421 0.7483 0.9632 1.1957 1.4433 1.7136 2.0031 2.3262 2.6750 3.0691 3.5215 4.0394 4.6433 5.3968 6.3444 7.7048 10.0285 0
17 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F22 1.0910 7.6352 3.9724 1.3912 1.935529 0.3072293 2.406983 0 3.1321 1.8569 2.2159 2.4912 2.7239 2.9299 3.1141 3.2849 3.4577 3.6350 3.8229 4.0207 4.2299 4.4532 4.6956 4.9569 5.2418 5.5685 5.9598 6.4657 0
17 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I22 1 8 4 1 1.934856 0.3054892 2.404207 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
18 / Time between arrivals RiskExpon(3.356) 2 Agents!B23 0.0030 24.7108 3.3534 3.3402 11.15673 1.925851 8.133353 0 0.0169 0.1699 0.3503 0.5446 0.7450 0.9632 1.1930 1.4419 1.7122 2.0061 2.3246 2.6788 3.0738 3.5223 4.0379 4.6507 5.3886 6.3538 7.7271 10.0405 0
18 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F23 1.0905 7.5962 3.9723 1.3911 1.935105 0.3060512 2.403963 0 3.2685 1.8556 2.2196 2.4927 2.7236 2.9270 3.1117 3.2824 3.4568 3.6346 3.8265 4.0220 4.2317 4.4564 4.6967 4.9531 5.2413 5.5670 5.9570 6.4547 0
18 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I23 1 8 4 1 1.935404 0.3070069 2.406491 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
19 / Time between arrivals RiskExpon(3.356) 2 Agents!B24 0.0029 39.1665 3.3676 3.4611 11.97935 2.593524 17.09606 0 0.0169 0.1708 0.3535 0.5453 0.7457 0.9637 1.1936 1.4414 1.7135 2.0021 2.3242 2.6740 3.0675 3.5183 4.0309 4.6405 5.3936 6.3614 7.7214 9.9890 0
19 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F24 1.0331 7.5659 3.9721 1.3910 1.93487 0.3050574 2.404231 0 3.2347 1.8633 2.2165 2.4922 2.7254 2.9293 3.1140 3.2842 3.4577 3.6351 3.8262 4.0242 4.2300 4.4542 4.6947 4.9566 5.2449 5.5666 5.9552 6.4593 0
19 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I24 1 8 4 1 1.934078 0.3046753 2.40075 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
20 / Time between arrivals RiskExpon(3.356) 2 Agents!B25 0.0000 27.7423 3.3586 3.3710 11.36378 2.035421 9.221263 0 0.1542 0.1688 0.3534 0.5429 0.7455 0.9646 1.1954 1.4417 1.7093 2.0056 2.3250 2.6748 3.0734 3.5166 4.0323 4.6465 5.3987 6.3661 7.7236 10.0157 0
20 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F25 1.1105 7.5527 3.9722 1.3904 1.933284 0.3055796 2.399688 0 3.4051 1.8558 2.2168 2.4905 2.7227 2.9279 3.1115 3.2825 3.4558 3.6368 3.8230 4.0242 4.2306 4.4562 4.6944 4.9537 5.2432 5.5722 5.9592 6.4551 0
20 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I25 1 8 4 1 1.934509 0.3057685 2.402604 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
21 / Time between arrivals RiskExpon(3.356) 2 Agents!B26 0.0001 24.4252 3.3545 3.3463 11.19766 1.942984 8.265522 0 0.1194 0.1696 0.3530 0.5420 0.7486 0.9631 1.1950 1.4419 1.7091 2.0005 2.3252 2.6734 3.0744 3.5158 4.0390 4.6435 5.3946 6.3536 7.6952 9.9880 0
21 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F26 1.0759 7.5882 3.9723 1.3911 1.935065 0.3060705 2.404318 0 3.1666 1.8632 2.2199 2.4950 2.7242 2.9288 3.1124 3.2838 3.4547 3.6345 3.8262 4.0209 4.2310 4.4546 4.6943 4.9548 5.2400 5.5683 5.9558 6.4590 0
21 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I26 1 8 4 1 1.934233 0.3062607 2.403041 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
22 / Time between arrivals RiskExpon(3.356) 2 Agents!B27 0.0007 40.8669 3.3705 3.4829 12.13045 2.713835 18.97729 0 0.1537 0.1690 0.3523 0.5446 0.7471 0.9641 1.1969 1.4406 1.7096 2.0009 2.3219 2.6759 3.0671 3.5193 4.0308 4.6480 5.3970 6.3487 7.7264 10.0229 0
22 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F27 1.0605 7.5610 3.9724 1.3907 1.934122 0.3060123 2.402122 0 3.3707 1.8562 2.2172 2.4920 2.7239 2.9289 3.1129 3.2834 3.4579 3.6364 3.8240 4.0224 4.2312 4.4550 4.6950 4.9564 5.2414 5.5704 5.9530 6.4641 0
22 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I27 1 8 4 1 1.934806 0.3060733 2.403494 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
23 / Time between arrivals RiskExpon(3.356) 2 Agents!B28 0.0002 24.0846 3.3518 3.3316 11.0995 1.898579 7.875425 0 0.0848 0.1717 0.3531 0.5420 0.7459 0.9630 1.1969 1.4452 1.7111 2.0046 2.3210 2.6796 3.0731 3.5138 4.0378 4.6485 5.3968 6.3530 7.6954 9.9879 0
23 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F28 1.0881 7.5252 3.9723 1.3909 1.934659 0.3059074 2.402525 0 3.2347 1.8575 2.2163 2.4941 2.7244 2.9303 3.1138 3.2837 3.4564 3.6363 3.8232 4.0208 4.2339 4.4534 4.6927 4.9532 5.2434 5.5725 5.9597 6.4570 0
23 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I28 1 8 4 1 1.934149 0.3055598 2.402261 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
24 / Time between arrivals RiskExpon(3.356) 2 Agents!B29 0.0033 24.3038 3.3525 3.3361 11.12982 1.912195 7.989617 0 0.0169 0.1710 0.3521 0.5449 0.7484 0.9611 1.1968 1.4441 1.7093 2.0051 2.3240 2.6771 3.0747 3.5144 4.0315 4.6500 5.3923 6.3455 7.7181 10.0021 0
24 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F29 1.0191 7.5828 3.9721 1.3909 1.9346 0.3051215 2.402891 0 3.2010 1.8591 2.2154 2.4909 2.7230 2.9300 3.1145 3.2831 3.4561 3.6357 3.8252 4.0214 4.2300 4.4563 4.6952 4.9550 5.2409 5.5691 5.9564 6.4650 0
24 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I29 1 8 4 1 1.934574 0.3064053 2.402887 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
25 / Time between arrivals RiskExpon(3.356) 2 Agents!B30 0.0011 28.0376 3.3579 3.3682 11.34474 2.030662 9.210361 0 0.1546 0.1692 0.3529 0.5433 0.7453 0.9614 1.1950 1.4420 1.7112 2.0057 2.3255 2.6768 3.0702 3.5229 4.0396 4.6426 5.4002 6.3467 7.7064 10.0228 0
25 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F30 1.0335 7.5517 3.9723 1.3909 1.93447 0.305333 2.401541 0 3.0976 1.8591 2.2178 2.4935 2.7229 2.9280 3.1122 3.2830 3.4554 3.6349 3.8229 4.0226 4.2337 4.4527 4.6934 4.9555 5.2451 5.5716 5.9569 6.4629 0
25 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I30 1 8 4 1 1.935079 0.3056634 2.404541 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
26 / Time between arrivals RiskExpon(3.356) 2 Agents!B31 0.0032 30.6356 3.3610 3.3900 11.49197 2.132693 10.42451 0 0.0851 0.1686 0.3527 0.5416 0.7480 0.9652 1.1933 1.4438 1.7093 2.0028 2.3198 2.6771 3.0668 3.5147 4.0370 4.6467 5.3954 6.3635 7.7166 10.0107 0
26 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F31 1.0944 7.6026 3.9723 1.3906 1.933777 0.3059382 2.401976 0 3.3711 1.8624 2.2166 2.4918 2.7267 2.9268 3.1133 3.2837 3.4567 3.6360 3.8231 4.0211 4.2300 4.4547 4.6968 4.9550 5.2444 5.5689 5.9558 6.4549 0
26 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I31 1 8 4 1 1.934188 0.3054235 2.402422 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
27 / Time between arrivals RiskExpon(3.356) 2 Agents!B32 0.0017 27.4655 3.3578 3.3665 11.33355 2.024296 9.134846 0 0.0511 0.1709 0.3503 0.5430 0.7475 0.9646 1.1957 1.4422 1.7137 2.0033 2.3240 2.6756 3.0710 3.5186 4.0302 4.6393 5.3873 6.3455 7.7238 10.0316 0
27 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F32 1.0356 7.5570 3.9722 1.3907 1.934105 0.3045008 2.401467 0 3.2354 1.8599 2.2169 2.4930 2.7229 2.9298 3.1125 3.2838 3.4551 3.6347 3.8251 4.0216 4.2336 4.4544 4.6947 4.9549 5.2439 5.5664 5.9550 6.4636 0
27 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I32 1 8 4 1 1.934566 0.3059787 2.404744 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
28 / Time between arrivals RiskExpon(3.356) 2 Agents!B33 0.0030 38.7611 3.3688 3.4631 11.99332 2.570147 16.62916 0 0.0853 0.1700 0.3515 0.5439 0.7477 0.9647 1.1928 1.4424 1.7117 2.0039 2.3256 2.6738 3.0709 3.5170 4.0324 4.6524 5.3895 6.3447 7.7065 10.0234 0
28 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F33 1.0685 7.5752 3.9723 1.3909 1.934627 0.3058032 2.403261 0 3.2346 1.8600 2.2186 2.4920 2.7256 2.9298 3.1136 3.2826 3.4577 3.6354 3.8264 4.0210 4.2300 4.4532 4.6959 4.9562 5.2403 5.5723 5.9608 6.4634 0
28 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I33 1 8 4 1 1.934445 0.3059849 2.402822 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
29 / Time between arrivals RiskExpon(3.356) 2 Agents!B34 0.0009 23.8369 3.3524 3.3339 11.11462 1.901898 7.889475 0 0.1543 0.1700 0.3505 0.5429 0.7480 0.9646 1.1935 1.4420 1.7120 2.0020 2.3198 2.6795 3.0703 3.5195 4.0295 4.6494 5.3850 6.3664 7.7188 10.0110 0
29 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F34 1.1219 7.5346 3.9722 1.3909 1.93447 0.3055413 2.40147 0 3.3703 1.8604 2.2150 2.4938 2.7241 2.9277 3.1130 3.2847 3.4546 3.6370 3.8259 4.0242 4.2341 4.4532 4.6931 4.9525 5.2397 5.5700 5.9589 6.4547 0
29 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I34 1 8 4 1 1.934163 0.3066965 2.403132 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
30 / Time between arrivals RiskExpon(3.356) 2 Agents!B35 0.0021 23.2608 3.3513 3.3268 11.06788 1.877329 7.668791 0 0.0507 0.1688 0.3511 0.5448 0.7472 0.9640 1.1964 1.4415 1.7131 2.0020 2.3196 2.6796 3.0689 3.5201 4.0335 4.6410 5.3948 6.3517 7.7249 10.0279 0
30 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F35 1.0855 7.6176 3.9723 1.3912 1.935448 0.3060757 2.404742 0 3.3357 1.8562 2.2185 2.4908 2.7240 2.9293 3.1116 3.2848 3.4551 3.6345 3.8234 4.0237 4.2337 4.4564 4.6963 4.9522 5.2408 5.5715 5.9548 6.4587 0
30 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I35 1 8 4 1 1.933678 0.3063457 2.401377 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
31 / Time between arrivals RiskExpon(3.356) 2 Agents!B36 0.0026 38.3425 3.3669 3.4531 11.9241 2.537204 16.21794 0 0.0166 0.1704 0.3502 0.5443 0.7449 0.9611 1.1926 1.4412 1.7094 2.0030 2.3201 2.6763 3.0685 3.5184 4.0403 4.6429 5.3848 6.3641 7.7099 10.0359 0
31 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F36 1.1122 7.6582 3.9724 1.3909 1.93464 0.3067367 2.404489 0 3.3707 1.8575 2.2154 2.4908 2.7260 2.9292 3.1143 3.2839 3.4556 3.6345 3.8230 4.0224 4.2313 4.4541 4.6934 4.9555 5.2432 5.5696 5.9599 6.4553 0
31 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I36 1 8 4 1 1.935597 0.3060704 2.405481 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
32 / Time between arrivals RiskExpon(3.356) 2 Agents!B37 0.0001 25.0341 3.3537 3.3438 11.18093 1.940811 8.272718 0 0.1543 0.1689 0.3525 0.5421 0.7467 0.9644 1.1953 1.4443 1.7099 2.0040 2.3210 2.6788 3.0676 3.5181 4.0386 4.6394 5.3853 6.3542 7.7173 10.0141 0
32 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F37 1.0851 7.5581 3.9725 1.3911 1.935095 0.3070942 2.404008 0 3.2691 1.8590 2.2183 2.4954 2.7267 2.9275 3.1146 3.2851 3.4572 3.6354 3.8255 4.0232 4.2332 4.4541 4.6954 4.9552 5.2436 5.5709 5.9582 6.4655 0
32 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I37 1 8 4 1 1.934305 0.3050096 2.401826 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
33 / Time between arrivals RiskExpon(3.356) 2 Agents!B38 0.0011 34.0131 3.3629 3.4135 11.65166 2.284376 12.47998 0 0.0165 0.1695 0.3531 0.5445 0.7489 0.9638 1.1925 1.4412 1.7110 2.0015 2.3202 2.6763 3.0729 3.5201 4.0389 4.6400 5.3949 6.3654 7.6998 9.9989 0
33 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F38 1.0714 7.5218 3.9723 1.3910 1.934795 0.3057871 2.402459 0 3.2351 1.8561 2.2162 2.4946 2.7238 2.9304 3.1115 3.2848 3.4569 3.6372 3.8254 4.0234 4.2304 4.4529 4.6929 4.9529 5.2410 5.5705 5.9574 6.4653 0
33 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I38 1 8 4 1 1.934065 0.3058633 2.401702 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
34 / Time between arrivals RiskExpon(3.356) 2 Agents!B39 0.0011 28.4514 3.3599 3.3791 11.41845 2.067739 9.570177 0 0.0505 0.1705 0.3525 0.5440 0.7487 0.9626 1.1963 1.4451 1.7092 2.0051 2.3250 2.6792 3.0677 3.5202 4.0300 4.6394 5.3988 6.3646 7.6945 10.0519 0
34 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F39 1.0509 7.6130 3.9723 1.3911 1.935048 0.3060535 2.405312 0 3.3022 1.8604 2.2180 2.4943 2.7256 2.9304 3.1147 3.2849 3.4572 3.6371 3.8250 4.0209 4.2336 4.4530 4.6965 4.9574 5.2438 5.5704 5.9576 6.4637 0
34 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I39 1 8 4 1 1.934059 0.3060741 2.402308 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
35 / Time between arrivals RiskExpon(3.356) 2 Agents!B40 0.0001 31.5419 3.3609 3.3919 11.50484 2.157477 10.81177 0 0.0509 0.1700 0.3504 0.5449 0.7471 0.9642 1.1953 1.4407 1.7115 2.0021 2.3234 2.6730 3.0738 3.5138 4.0367 4.6421 5.3915 6.3567 7.7224 10.0492 0
35 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F40 1.1089 7.6010 3.9724 1.3910 1.934745 0.3065168 2.403684 0 3.1669 1.8612 2.2180 2.4945 2.7228 2.9301 3.1121 3.2835 3.4562 3.6376 3.8247 4.0225 4.2329 4.4552 4.6926 4.9574 5.2454 5.5684 5.9576 6.4609 0
35 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I40 1 8 4 1 1.934613 0.3055494 2.40334 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
36 / Time between arrivals RiskExpon(3.356) 2 Agents!B41 0.0013 35.3646 3.3644 3.4263 11.73942 2.357956 13.51374 0 0.0513 0.1721 0.3523 0.5447 0.7473 0.9638 1.1951 1.4411 1.7117 2.0026 2.3220 2.6783 3.0727 3.5172 4.0401 4.6440 5.3860 6.3451 7.7258 9.9886 0
36 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F41 1.0918 7.5879 3.9724 1.3910 1.934765 0.3064444 2.403341 0 3.1670 1.8570 2.2208 2.4941 2.7237 2.9283 3.1125 3.2832 3.4580 3.6359 3.8228 4.0208 4.2310 4.4558 4.6932 4.9540 5.2447 5.5707 5.9571 6.4644 0
36 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I41 1 8 4 1 1.935063 0.3051456 2.403704 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
37 / Time between arrivals RiskExpon(3.356) 2 Agents!B42 0.0001 25.4963 3.3561 3.3558 11.26148 1.974836 8.569373 0 0.0857 0.1702 0.3534 0.5439 0.7464 0.9618 1.1942 1.4438 1.7118 2.0040 2.3251 2.6775 3.0733 3.5181 4.0343 4.6489 5.3958 6.3614 7.7012 10.0200 0
37 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F42 1.0987 7.6587 3.9724 1.3911 1.935081 0.3062439 2.405075 0 3.4056 1.8598 2.2180 2.4916 2.7251 2.9305 3.1137 3.2830 3.4556 3.6359 3.8264 4.0234 4.2335 4.4557 4.6942 4.9565 5.2450 5.5724 5.9534 6.4588 0
37 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I42 1 8 4 1 1.934272 0.30462 2.40143 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
38 / Time between arrivals RiskExpon(3.356) 2 Agents!B43 0.0009 30.0123 3.3587 3.3774 11.40692 2.091208 9.999707 0 0.0852 0.1717 0.3509 0.5419 0.7449 0.9622 1.1936 1.4438 1.7120 2.0013 2.3209 2.6742 3.0745 3.5175 4.0342 4.6444 5.3972 6.3615 7.7234 10.0291 0
38 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F43 1.1126 7.5706 3.9723 1.3906 1.933875 0.3065699 2.402759 0 3.3021 1.8621 2.2178 2.4950 2.7265 2.9296 3.1136 3.2839 3.4554 3.6377 3.8264 4.0224 4.2329 4.4552 4.6959 4.9533 5.2400 5.5695 5.9592 6.4612 0
38 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I43 1 8 4 1 1.934124 0.3051805 2.401557 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
39 / Time between arrivals RiskExpon(3.356) 2 Agents!B44 0.0012 25.9401 3.3552 3.3506 11.22657 1.960865 8.470146 0 0.1197 0.1700 0.3524 0.5432 0.7469 0.9647 1.1953 1.4438 1.7143 2.0003 2.3213 2.6761 3.0670 3.5160 4.0368 4.6402 5.3950 6.3494 7.6986 9.9955 0
39 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F44 1.0749 7.6311 3.9723 1.3909 1.934697 0.3060181 2.404351 0 3.1667 1.8607 2.2204 2.4938 2.7238 2.9275 3.1132 3.2830 3.4562 3.6353 3.8262 4.0247 4.2334 4.4558 4.6949 4.9541 5.2454 5.5709 5.9531 6.4583 0
39 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I44 1 8 4 1 1.934518 0.3047717 2.402242 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
40 / Time between arrivals RiskExpon(3.356) 2 Agents!B45 0.0005 24.6760 3.3541 3.3419 11.16853 1.922708 8.073095 0 0.0849 0.1696 0.3519 0.5418 0.7472 0.9619 1.1968 1.4455 1.7109 2.0056 2.3249 2.6735 3.0698 3.5178 4.0361 4.6414 5.3974 6.3560 7.7220 10.0134 0
40 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F45 1.0656 7.5492 3.9722 1.3908 1.934261 0.3053573 2.400912 0 3.1670 1.8579 2.2166 2.4917 2.7238 2.9293 3.1145 3.2853 3.4557 3.6355 3.8249 4.0213 4.2325 4.4559 4.6962 4.9541 5.2428 5.5695 5.9606 6.4602 0
40 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I45 1 8 4 1 1.934801 0.3058187 2.403083 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
41 / Time between arrivals RiskExpon(3.356) 2 Agents!B46 0.0016 25.5706 3.3572 3.3603 11.29147 1.984478 8.637468 0 0.2612 0.1709 0.3500 0.5441 0.7475 0.9649 1.1967 1.4417 1.7129 2.0055 2.3227 2.6764 3.0728 3.5209 4.0404 4.6399 5.3952 6.3597 7.7108 10.0448 0
41 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F46 1.1046 7.6442 3.9722 1.3909 1.934617 0.3060997 2.404313 0 3.3023 1.8580 2.2181 2.4917 2.7262 2.9286 3.1136 3.2819 3.4569 3.6357 3.8241 4.0222 4.2320 4.4545 4.6951 4.9560 5.2414 5.5709 5.9592 6.4575 0
41 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I46 1 8 4 1 1.934438 0.3057579 2.402924 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
42 / Time between arrivals RiskExpon(3.356) 2 Agents!B47 0.0001 28.0456 3.3569 3.3637 11.3145 2.024038 9.1826 0 0.1198 0.1691 0.3510 0.5446 0.7464 0.9650 1.1951 1.4433 1.7100 2.0018 2.3240 2.6744 3.0717 3.5188 4.0314 4.6398 5.3938 6.3615 7.7196 10.0516 0
42 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F47 1.0598 7.5777 3.9722 1.3908 1.934277 0.305268 2.402067 0 3.0972 1.8574 2.2186 2.4937 2.7262 2.9295 3.1122 3.2831 3.4565 3.6373 3.8254 4.0220 4.2304 4.4540 4.6953 4.9539 5.2413 5.5699 5.9568 6.4567 0
42 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I47 1 8 4 1 1.934973 0.3056263 2.403067 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
43 / Time between arrivals RiskExpon(3.356) 2 Agents!B48 0.0002 28.5958 3.3569 3.3645 11.3196 2.031974 9.309915 0 0.0507 0.1714 0.3523 0.5450 0.7483 0.9619 1.1953 1.4439 1.7133 2.0042 2.3245 2.6744 3.0728 3.5228 4.0404 4.6467 5.3856 6.3535 7.6975 10.0519 0
43 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F48 1.0818 7.6031 3.9724 1.3910 1.934886 0.3061571 2.404315 0 3.4398 1.8561 2.2169 2.4922 2.7264 2.9271 3.1136 3.2832 3.4547 3.6374 3.8257 4.0230 4.2334 4.4564 4.6927 4.9544 5.2437 5.5722 5.9526 6.4653 0
43 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I48 1 8 4 1 1.935544 0.3067266 2.406427 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
44 / Time between arrivals RiskExpon(3.356) 2 Agents!B49 0.0032 26.8971 3.3560 3.3556 11.26004 1.984145 8.730392 0 0.0166 0.1704 0.3516 0.5423 0.7477 0.9634 1.1962 1.4430 1.7106 2.0034 2.3260 2.6756 3.0727 3.5179 4.0400 4.6505 5.3907 6.3626 7.7111 10.0274 0
44 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F49 1.0614 7.5867 3.9722 1.3908 1.934375 0.305752 2.403614 0 3.4059 1.8613 2.2178 2.4938 2.7265 2.9283 3.1116 3.2842 3.4573 3.6347 3.8228 4.0215 4.2337 4.4565 4.6935 4.9556 5.2450 5.5714 5.9534 6.4623 0
44 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I49 1 8 4 1 1.934451 0.3061878 2.403877 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
45 / Time between arrivals RiskExpon(3.356) 2 Agents!B50 0.0023 25.2181 3.3567 3.3576 11.27366 1.975395 8.551884 0 0.0164 0.1703 0.3507 0.5433 0.7486 0.9624 1.1968 1.4453 1.7098 2.0035 2.3212 2.6774 3.0705 3.5138 4.0344 4.6419 5.3873 6.3603 7.7162 10.0287 0
45 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F50 1.1167 7.5529 3.9724 1.3905 1.933509 0.3061671 2.401186 0 3.2688 1.8632 2.2165 2.4948 2.7266 2.9301 3.1132 3.2826 3.4578 3.6360 3.8236 4.0216 4.2299 4.4529 4.6939 4.9527 5.2421 5.5728 5.9535 6.4564 0
45 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I50 1 8 4 1 1.934553 0.3054536 2.403153 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
46 / Time between arrivals RiskExpon(3.356) 2 Agents!B51 0.0003 30.6718 3.3582 3.3788 11.41622 2.113722 10.31672 0 0.0512 0.1717 0.3527 0.5443 0.7476 0.9653 1.1941 1.4411 1.7129 2.0013 2.3210 2.6788 3.0671 3.5230 4.0336 4.6459 5.3899 6.3625 7.7115 10.0200 0
46 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F51 1.0637 7.6312 3.9724 1.3912 1.93556 0.3067074 2.407102 0 3.2015 1.8615 2.2164 2.4909 2.7227 2.9269 3.1136 3.2840 3.4577 3.6360 3.8252 4.0242 4.2340 4.4555 4.6945 4.9538 5.2434 5.5705 5.9530 6.4629 0
46 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I51 1 8 4 1 1.935185 0.3067336 2.405502 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
47 / Time between arrivals RiskExpon(3.356) 2 Agents!B52 0.0025 27.9019 3.3551 3.3548 11.25464 1.997939 8.959426 0 0.0507 0.1701 0.3529 0.5420 0.7466 0.9615 1.1946 1.4454 1.7114 2.0035 2.3254 2.6772 3.0732 3.5160 4.0346 4.6450 5.3949 6.3448 7.7002 10.0320 0
47 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F52 1.1213 7.6034 3.9723 1.3908 1.934431 0.3066903 2.403231 0 3.2685 1.8570 2.2193 2.4937 2.7259 2.9293 3.1129 3.2824 3.4576 3.6358 3.8264 4.0235 4.2319 4.4558 4.6923 4.9551 5.2433 5.5698 5.9574 6.4572 0
47 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I52 1 8 4 1 1.934876 0.3052683 2.40424 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
48 / Time between arrivals RiskExpon(3.356) 2 Agents!B53 0.0003 24.1402 3.3528 3.3369 11.13465 1.913706 8.003185 0 0.0505 0.1692 0.3536 0.5452 0.7487 0.9615 1.1926 1.4406 1.7141 2.0006 2.3246 2.6733 3.0743 3.5201 4.0306 4.6497 5.3854 6.3552 7.6995 10.0088 0
48 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F53 1.1047 7.6573 3.9724 1.3908 1.93436 0.3071405 2.404341 0 3.2012 1.8589 2.2186 2.4924 2.7253 2.9281 3.1119 3.2847 3.4566 3.6351 3.8253 4.0232 4.2303 4.4526 4.6927 4.9529 5.2422 5.5728 5.9589 6.4582 0
48 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I53 1 8 4 1 1.934735 0.3063423 2.404081 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
49 / Time between arrivals RiskExpon(3.356) 2 Agents!B54 0.0004 24.3191 3.3533 3.3376 11.13935 1.911167 7.976111 0 0.0852 0.1712 0.3505 0.5446 0.7459 0.9630 1.1968 1.4427 1.7143 2.0009 2.3205 2.6751 3.0721 3.5155 4.0348 4.6427 5.3978 6.3632 7.7030 10.0508 0
49 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F54 1.1172 7.5629 3.9723 1.3906 1.933852 0.3054892 2.400857 0 3.1676 1.8558 2.2177 2.4904 2.7234 2.9281 3.1128 3.2851 3.4572 3.6360 3.8257 4.0215 4.2311 4.4537 4.6939 4.9551 5.2404 5.5663 5.9584 6.4574 0
49 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I54 1 8 4 1 1.934085 0.3063559 2.402956 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
50 / Time between arrivals RiskExpon(3.356) 2 Agents!B55 0.0029 24.1734 3.3551 3.3471 11.2029 1.938384 8.202032 0 0.0506 0.1719 0.3515 0.5438 0.7460 0.9644 1.1959 1.4448 1.7125 2.0057 2.3248 2.6750 3.0702 3.5193 4.0340 4.6504 5.4005 6.3516 7.6953 10.0184 0
50 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F55 1.1196 7.5670 3.9722 1.3907 1.934097 0.3054959 2.401434 0 3.2352 1.8572 2.2159 2.4933 2.7226 2.9269 3.1121 3.2826 3.4563 3.6368 3.8243 4.0210 4.2304 4.4537 4.6941 4.9566 5.2402 5.5695 5.9596 6.4609 0
50 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I55 1 8 4 1 1.934697 0.3067648 2.404066 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
51 / Time between arrivals RiskExpon(3.356) 2 Agents!B56 0.0025 26.9044 3.3556 3.3540 11.24931 1.979426 8.696258 0 0.0506 0.1709 0.3500 0.5452 0.7479 0.9648 1.1929 1.4413 1.7091 2.0010 2.3212 2.6767 3.0697 3.5191 4.0368 4.6421 5.3880 6.3521 7.7032 10.0199 0
51 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F56 1.0457 7.5895 3.9723 1.3908 1.93432 0.3056281 2.403105 0 3.2687 1.8578 2.2164 2.4917 2.7261 2.9296 3.1144 3.2822 3.4578 3.6352 3.8241 4.0224 4.2308 4.4540 4.6965 4.9530 5.2445 5.5690 5.9565 6.4631 0
51 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I56 1 8 4 1 1.933645 0.3053836 2.400579 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
52 / Time between arrivals RiskExpon(3.356) 2 Agents!B57 0.0017 24.1017 3.3532 3.3365 11.13225 1.905289 7.912328 0 0.1546 0.1688 0.3532 0.5417 0.7479 0.9647 1.1937 1.4449 1.7097 2.0060 2.3212 2.6787 3.0676 3.5194 4.0377 4.6408 5.3936 6.3515 7.7201 10.0282 0
52 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F57 1.0488 7.5390 3.9723 1.3908 1.934351 0.3051717 2.401868 0 3.3712 1.8549 2.2169 2.4931 2.7234 2.9291 3.1139 3.2832 3.4561 3.6380 3.8261 4.0222 4.2327 4.4540 4.6965 4.9532 5.2445 5.5668 5.9605 6.4648 0
52 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I57 1 8 4 1 1.934553 0.304834 2.402862 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
53 / Time between arrivals RiskExpon(3.356) 2 Agents!B58 0.0004 28.1717 3.3581 3.3709 11.36285 2.047246 9.393918 0 0.0506 0.1692 0.3525 0.5441 0.7452 0.9627 1.1968 1.4456 1.7096 2.0046 2.3241 2.6739 3.0685 3.5207 4.0327 4.6436 5.3870 6.3479 7.7191 10.0315 0
53 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F58 1.0869 7.6068 3.9725 1.3912 1.935421 0.3073972 2.405802 0 3.3024 1.8572 2.2194 2.4954 2.7243 2.9280 3.1135 3.2835 3.4563 3.6351 3.8236 4.0214 4.2301 4.4560 4.6965 4.9556 5.2429 5.5702 5.9545 6.4555 0
53 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I58 1 8 4 1 1.934331 0.3063723 2.402011 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
54 / Time between arrivals RiskExpon(3.356) 2 Agents!B59 0.0009 29.4238 3.3591 3.3796 11.4218 2.09064 9.903161 0 0.0849 0.1691 0.3507 0.5434 0.7463 0.9650 1.1953 1.4439 1.7122 2.0031 2.3238 2.6743 3.0746 3.5137 4.0312 4.6476 5.3855 6.3576 7.7075 10.0187 0
54 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F59 1.0165 7.6115 3.9723 1.3912 1.93542 0.3066063 2.406363 0 3.2012 1.8587 2.2159 2.4946 2.7227 2.9271 3.1127 3.2829 3.4571 3.6357 3.8229 4.0234 4.2323 4.4557 4.6930 4.9544 5.2425 5.5702 5.9597 6.4578 0
54 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I59 1 8 4 1 1.934557 0.3065216 2.404269 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
55 / Time between arrivals RiskExpon(3.356) 2 Agents!B60 0.0004 26.1507 3.3549 3.3506 11.22625 1.966655 8.551397 0 0.1197 0.1696 0.3531 0.5444 0.7487 0.9620 1.1939 1.4450 1.7101 2.0061 2.3223 2.6760 3.0704 3.5171 4.0405 4.6434 5.3871 6.3503 7.7259 10.0343 0
55 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F60 1.0446 7.5986 3.9723 1.3913 1.935603 0.3065135 2.406821 0 3.3367 1.8557 2.2160 2.4912 2.7238 2.9283 3.1127 3.2845 3.4566 3.6361 3.8236 4.0225 4.2324 4.4540 4.6922 4.9559 5.2436 5.5686 5.9540 6.4600 0
55 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I60 1 8 4 1 1.933961 0.3050957 2.402192 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
56 / Time between arrivals RiskExpon(3.356) 2 Agents!B61 0.0024 26.1861 3.3559 3.3560 11.26298 1.984578 8.70248 0 0.2979 0.1721 0.3515 0.5425 0.7454 0.9638 1.1946 1.4443 1.7115 2.0042 2.3207 2.6742 3.0746 3.5232 4.0395 4.6494 5.3942 6.3597 7.6996 10.0386 0
56 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F61 1.1025 7.5935 3.9723 1.3910 1.934754 0.3063902 2.403299 0 3.1674 1.8572 2.2152 2.4912 2.7255 2.9275 3.1117 3.2847 3.4574 3.6357 3.8237 4.0213 4.2311 4.4568 4.6950 4.9566 5.2422 5.5685 5.9540 6.4607 0
56 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I61 1 8 4 1 1.934459 0.3062265 2.403602 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
57 / Time between arrivals RiskExpon(3.356) 2 Agents!B62 0.0032 28.6564 3.3578 3.3705 11.36008 2.052356 9.485401 0 0.0173 0.1694 0.3521 0.5421 0.7461 0.9648 1.1955 1.4434 1.7122 2.0010 2.3206 2.6751 3.0727 3.5144 4.0367 4.6429 5.3931 6.3647 7.7150 10.0415 0
57 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F62 1.0686 7.5545 3.9723 1.3907 1.934109 0.3056901 2.401878 0 3.1666 1.8609 2.2186 2.4919 2.7262 2.9298 3.1139 3.2825 3.4570 3.6375 3.8260 4.0237 4.2336 4.4551 4.6929 4.9522 5.2435 5.5666 5.9592 6.4561 0
57 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I62 1 8 4 1 1.935665 0.3065306 2.406173 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
58 / Time between arrivals RiskExpon(3.356) 2 Agents!B63 0.0026 28.0959 3.3586 3.3721 11.37111 2.045479 9.351092 0 0.0851 0.1717 0.3514 0.5450 0.7459 0.9618 1.1923 1.4449 1.7111 2.0030 2.3231 2.6788 3.0706 3.5170 4.0368 4.6434 5.4003 6.3538 7.7173 10.0119 0
58 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F63 1.0838 7.5567 3.9723 1.3907 1.93395 0.3052405 2.401181 0 3.2013 1.8552 2.2189 2.4912 2.7263 2.9271 3.1139 3.2835 3.4569 3.6361 3.8258 4.0214 4.2307 4.4564 4.6920 4.9560 5.2416 5.5669 5.9577 6.4556 0
58 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I63 1 8 4 1 1.934749 0.3050611 2.402775 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
59 / Time between arrivals RiskExpon(3.356) 2 Agents!B64 0.0015 24.2628 3.3544 3.3450 11.18924 1.934164 8.163803 0 0.0850 0.1713 0.3515 0.5448 0.7449 0.9641 1.1928 1.4421 1.7102 2.0030 2.3219 2.6790 3.0700 3.5199 4.0324 4.6401 5.3944 6.3462 7.7157 10.0179 0
59 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F64 1.1202 7.5467 3.9722 1.3906 1.933904 0.3049794 2.400914 0 3.2012 1.8556 2.2199 2.4946 2.7240 2.9295 3.1141 3.2836 3.4579 3.6376 3.8233 4.0239 4.2320 4.4547 4.6942 4.9553 5.2433 5.5664 5.9602 6.4580 0
59 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I64 1 8 4 1 1.934764 0.3056557 2.402622 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
60 / Time between arrivals RiskExpon(3.356) 2 Agents!B65 0.0016 24.9733 3.3558 3.3523 11.23791 1.960784 8.430043 0 0.0512 0.1715 0.3516 0.5432 0.7484 0.9612 1.1962 1.4414 1.7099 2.0007 2.3261 2.6742 3.0703 3.5150 4.0373 4.6461 5.3942 6.3572 7.7201 10.0296 0
60 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F65 1.1170 7.6442 3.9724 1.3908 1.934319 0.3067473 2.404337 0 3.2345 1.8608 2.2167 2.4946 2.7227 2.9302 3.1130 3.2836 3.4574 3.6359 3.8235 4.0209 4.2309 4.4534 4.6935 4.9525 5.2443 5.5667 5.9581 6.4594 0
60 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I65 1 8 4 1 1.933909 0.3060271 2.402343 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
61 / Time between arrivals RiskExpon(3.356) 2 Agents!B66 0.0017 27.2384 3.3564 3.3595 11.28601 2.001728 8.914021 0 0.0507 0.1694 0.3514 0.5425 0.7484 0.9645 1.1931 1.4440 1.7098 2.0020 2.3237 2.6770 3.0745 3.5201 4.0313 4.6470 5.3967 6.3495 7.7004 10.0080 0
61 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F66 1.0940 7.6019 3.9724 1.3910 1.934747 0.3064442 2.40372 0 3.2349 1.8587 2.2192 2.4908 2.7232 2.9296 3.1117 3.2820 3.4554 3.6358 3.8230 4.0243 4.2308 4.4565 4.6961 4.9533 5.2422 5.5679 5.9571 6.4558 0
61 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I66 1 8 4 1 1.935359 0.3066295 2.405604 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
62 / Time between arrivals RiskExpon(3.356) 2 Agents!B67 0.0020 25.6706 3.3550 3.3493 11.21784 1.954577 8.399034 0 0.0507 0.1694 0.3529 0.5439 0.7479 0.9652 1.1952 1.4425 1.7124 2.0024 2.3200 2.6765 3.0751 3.5201 4.0383 4.6426 5.4000 6.3468 7.6992 9.9882 0
62 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F67 1.0692 7.5914 3.9724 1.3910 1.934801 0.306693 2.405051 0 3.2685 1.8558 2.2163 2.4953 2.7259 2.9305 3.1145 3.2820 3.4579 3.6367 3.8231 4.0243 4.2317 4.4538 4.6939 4.9552 5.2430 5.5689 5.9570 6.4581 0
62 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I67 1 8 4 1 1.934003 0.3059772 2.402433 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
63 / Time between arrivals RiskExpon(3.356) 2 Agents!B68 0.0013 24.9642 3.3549 3.3469 11.20204 1.939973 8.229509 0 0.1540 0.1692 0.3533 0.5443 0.7449 0.9639 1.1960 1.4413 1.7133 2.0062 2.3201 2.6747 3.0706 3.5200 4.0333 4.6430 5.3914 6.3570 7.7044 9.9954 0
63 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F68 1.1138 7.5334 3.9722 1.3904 1.93328 0.3059632 2.400552 0 3.2348 1.8583 2.2168 2.4921 2.7264 2.9295 3.1125 3.2829 3.4562 3.6346 3.8227 4.0245 4.2301 4.4572 4.6962 4.9570 5.2407 5.5679 5.9596 6.4627 0
63 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I68 1 8 4 1 1.934904 0.3055927 2.404567 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
64 / Time between arrivals RiskExpon(3.356) 2 Agents!B69 0.0001 29.5577 3.3606 3.3879 11.47804 2.115257 10.12161 0 0.1900 0.1707 0.3516 0.5447 0.7447 0.9648 1.1964 1.4425 1.7097 2.0009 2.3196 2.6740 3.0672 3.5184 4.0339 4.6449 5.4012 6.3507 7.7049 9.9958 0
64 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F69 1.1092 7.5799 3.9723 1.3908 1.934426 0.3058268 2.402476 0 3.2347 1.8560 2.2192 2.4936 2.7265 2.9305 3.1115 3.2850 3.4553 3.6359 3.8261 4.0238 4.2320 4.4562 4.6937 4.9556 5.2410 5.5713 5.9545 6.4578 0
64 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I69 1 8 4 1 1.933861 0.3053973 2.40145 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
65 / Time between arrivals RiskExpon(3.356) 2 Agents!B70 0.0032 28.8970 3.3590 3.3752 11.3917 2.064507 9.610298 0 0.0170 0.1699 0.3510 0.5442 0.7483 0.9630 1.1956 1.4434 1.7143 2.0030 2.3246 2.6779 3.0747 3.5156 4.0312 4.6522 5.3859 6.3572 7.7168 10.0428 0
65 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F70 1.1159 7.6307 3.9724 1.3910 1.934832 0.3070853 2.404577 0 3.2349 1.8579 2.2206 2.4938 2.7238 2.9278 3.1148 3.2819 3.4574 3.6362 3.8246 4.0211 4.2333 4.4545 4.6960 4.9539 5.2445 5.5678 5.9525 6.4641 0
65 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I70 1 8 4 1 1.934104 0.3066647 2.401892 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
66 / Time between arrivals RiskExpon(3.356) 2 Agents!B71 0.0002 32.4946 3.3613 3.3996 11.55724 2.206282 11.43946 0 0.0505 0.1698 0.3510 0.5418 0.7452 0.9634 1.1932 1.4432 1.7092 2.0003 2.3221 2.6770 3.0716 3.5225 4.0374 4.6496 5.3881 6.3448 7.7080 10.0399 0
66 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F71 1.0705 7.5536 3.9721 1.3908 1.934235 0.3050475 2.401174 0 3.2688 1.8587 2.2171 2.4947 2.7231 2.9296 3.1138 3.2831 3.4564 3.6373 3.8230 4.0217 4.2312 4.4552 4.6926 4.9525 5.2409 5.5721 5.9529 6.4590 0
66 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I71 1 8 4 1 1.93374 0.3054542 2.401534 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
67 / Time between arrivals RiskExpon(3.356) 2 Agents!B72 0.0025 23.9215 3.3534 3.3390 11.14871 1.915221 7.993133 0 0.0169 0.1707 0.3501 0.5434 0.7461 0.9638 1.1931 1.4431 1.7136 2.0007 2.3202 2.6781 3.0745 3.5207 4.0370 4.6463 5.3872 6.3646 7.7160 10.0316 0
67 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F72 1.1195 7.5875 3.9724 1.3909 1.934615 0.3066603 2.403733 0 3.4054 1.8552 2.2154 2.4943 2.7265 2.9287 3.1114 3.2840 3.4570 3.6379 3.8247 4.0230 4.2338 4.4557 4.6936 4.9525 5.2410 5.5687 5.9595 6.4601 0
67 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I72 1 8 4 1 1.93506 0.3055841 2.404121 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
68 / Time between arrivals RiskExpon(3.356) 2 Agents!B73 0.0001 23.9092 3.3529 3.3372 11.13694 1.914999 8.020302 0 0.2983 0.1715 0.3507 0.5428 0.7477 0.9637 1.1934 1.4434 1.7117 2.0030 2.3244 2.6736 3.0706 3.5211 4.0393 4.6462 5.3865 6.3553 7.7257 10.0406 0
68 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F73 1.0903 7.5699 3.9723 1.3907 1.934093 0.3058304 2.401885 0 3.1670 1.8609 2.2151 2.4929 2.7242 2.9278 3.1124 3.2840 3.4561 3.6354 3.8234 4.0218 4.2321 4.4563 4.6935 4.9526 5.2445 5.5716 5.9531 6.4639 0
68 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I73 1 8 4 1 1.935067 0.3065932 2.405127 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
69 / Time between arrivals RiskExpon(3.356) 2 Agents!B74 0.0027 23.8910 3.3536 3.3412 11.1637 1.924315 8.079739 0 0.1543 0.1686 0.3507 0.5419 0.7447 0.9634 1.1934 1.4439 1.7092 2.0009 2.3245 2.6733 3.0671 3.5143 4.0302 4.6439 5.3927 6.3524 7.7111 10.0429 0
69 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F74 1.0604 7.6333 3.9723 1.3909 1.934476 0.3055447 2.403332 0 3.1330 1.8564 2.2153 2.4941 2.7225 2.9300 3.1138 3.2830 3.4563 3.6380 3.8253 4.0243 4.2329 4.4570 4.6946 4.9536 5.2417 5.5718 5.9558 6.4579 0
69 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I74 1 8 4 1 1.933934 0.3051257 2.400732 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
70 / Time between arrivals RiskExpon(3.356) 2 Agents!B75 0.0016 27.4616 3.3587 3.3713 11.3659 2.036161 9.219043 0 0.0503 0.1716 0.3531 0.5418 0.7469 0.9652 1.1928 1.4418 1.7092 2.0035 2.3261 2.6735 3.0720 3.5230 4.0384 4.6428 5.3998 6.3599 7.7038 10.0354 0
70 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F75 1.0943 7.5960 3.9722 1.3907 1.933947 0.3057406 2.402344 0 3.1671 1.8578 2.2149 2.4933 2.7245 2.9267 3.1137 3.2829 3.4549 3.6370 3.8243 4.0218 4.2331 4.4560 4.6943 4.9558 5.2414 5.5691 5.9548 6.4639 0
70 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I75 1 8 4 1 1.934443 0.3052482 2.402458 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
71 / Time between arrivals RiskExpon(3.356) 2 Agents!B76 0.0002 25.9404 3.3556 3.3528 11.24134 1.967501 8.528653 0 0.0846 0.1712 0.3536 0.5430 0.7464 0.9638 1.1967 1.4455 1.7118 2.0042 2.3202 2.6771 3.0724 3.5141 4.0305 4.6495 5.4003 6.3602 7.7224 9.9962 0
71 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F76 1.0922 7.5796 3.9722 1.3906 1.933859 0.305806 2.401896 0 3.2349 1.8552 2.2190 2.4943 2.7247 2.9295 3.1125 3.2850 3.4573 3.6378 3.8249 4.0211 4.2339 4.4568 4.6950 4.9536 5.2424 5.5722 5.9524 6.4611 0
71 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I76 1 8 4 1 1.934272 0.3058301 2.402083 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
72 / Time between arrivals RiskExpon(3.356) 2 Agents!B77 0.0020 31.1819 3.3612 3.3949 11.52526 2.162855 10.78902 0 0.0166 0.1702 0.3517 0.5432 0.7460 0.9636 1.1937 1.4439 1.7140 2.0017 2.3203 2.6746 3.0683 3.5222 4.0351 4.6467 5.3857 6.3567 7.7100 9.9926 0
72 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F77 1.0876 7.5361 3.9722 1.3909 1.934518 0.3056732 2.402243 0 3.1326 1.8622 2.2178 2.4920 2.7251 2.9297 3.1143 3.2824 3.4558 3.6356 3.8228 4.0226 4.2335 4.4541 4.6937 4.9566 5.2424 5.5688 5.9589 6.4578 0
72 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I77 1 8 4 1 1.93385 0.3054931 2.400442 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
73 / Time between arrivals RiskExpon(3.356) 2 Agents!B78 0.0000 25.6501 3.3560 3.3548 11.25437 1.967604 8.487417 0 0.2252 0.1703 0.3528 0.5438 0.7474 0.9637 1.1969 1.4436 1.7091 2.0018 2.3216 2.6755 3.0715 3.5179 4.0371 4.6397 5.4009 6.3571 7.7143 10.0338 0
73 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F78 1.1140 7.6390 3.9724 1.3910 1.934773 0.3062778 2.403986 0 3.2684 1.8567 2.2205 2.4907 2.7253 2.9297 3.1135 3.2843 3.4561 3.6361 3.8265 4.0208 4.2312 4.4531 4.6949 4.9528 5.2416 5.5689 5.9569 6.4565 0
73 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I78 1 8 4 1 1.933881 0.3047785 2.399659 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
74 / Time between arrivals RiskExpon(3.356) 2 Agents!B79 0.0019 26.4542 3.3570 3.3609 11.29555 1.994518 8.783064 0 0.0169 0.1720 0.3527 0.5448 0.7475 0.9626 1.1929 1.4421 1.7113 2.0011 2.3205 2.6773 3.0675 3.5148 4.0391 4.6450 5.3890 6.3625 7.7247 9.9973 0
74 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F79 1.0963 7.5767 3.9722 1.3907 1.9341 0.304872 2.401475 0 3.2684 1.8622 2.2167 2.4941 2.7265 2.9288 3.1124 3.2824 3.4562 3.6379 3.8233 4.0214 4.2335 4.4556 4.6945 4.9557 5.2417 5.5711 5.9549 6.4570 0
74 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I79 1 8 4 1 1.934415 0.3049593 2.401982 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
75 / Time between arrivals RiskExpon(3.356) 2 Agents!B80 0.0020 23.8080 3.3538 3.3395 11.15212 1.912784 7.966559 0 0.1542 0.1690 0.3515 0.5445 0.7483 0.9633 1.1957 1.4420 1.7111 2.0021 2.3197 2.6771 3.0704 3.5200 4.0395 4.6477 5.3880 6.3607 7.6980 10.0257 0
75 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F80 1.0776 7.5937 3.9723 1.3909 1.934635 0.3060186 2.403555 0 3.2346 1.8621 2.2168 2.4947 2.7256 2.9273 3.1148 3.2826 3.4579 3.6350 3.8231 4.0246 4.2326 4.4572 4.6950 4.9537 5.2403 5.5704 5.9535 6.4637 0
75 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I80 1 8 4 1 1.934147 0.3054059 2.401289 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
76 / Time between arrivals RiskExpon(3.356) 2 Agents!B81 0.0003 27.1139 3.3562 3.3584 11.27892 1.998026 8.876109 0 0.0512 0.1693 0.3517 0.5444 0.7473 0.9622 1.1934 1.4451 1.7122 2.0007 2.3211 2.6768 3.0746 3.5208 4.0317 4.6435 5.4010 6.3570 7.7246 10.0012 0
76 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F81 1.0901 7.6113 3.9724 1.3911 1.935231 0.3059345 2.404195 0 3.2686 1.8560 2.2206 2.4937 2.7247 2.9283 3.1125 3.2819 3.4572 3.6379 3.8265 4.0236 4.2329 4.4567 4.6944 4.9553 5.2409 5.5693 5.9591 6.4603 0
76 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I81 1 8 4 1 1.934161 0.3052637 2.402626 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
77 / Time between arrivals RiskExpon(3.356) 2 Agents!B82 0.0019 23.5489 3.3525 3.3334 11.11126 1.89654 7.826123 0 0.1544 0.1689 0.3511 0.5442 0.7452 0.9625 1.1942 1.4442 1.7092 2.0005 2.3205 2.6748 3.0740 3.5230 4.0333 4.6501 5.3944 6.3621 7.7269 10.0215 0
77 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F82 1.0902 7.5701 3.9724 1.3909 1.934475 0.306485 2.402864 0 3.3027 1.8604 2.2164 2.4943 2.7245 2.9298 3.1146 3.2838 3.4565 3.6359 3.8227 4.0243 4.2327 4.4553 4.6961 4.9525 5.2453 5.5682 5.9552 6.4574 0
77 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I82 1 8 4 1 1.935025 0.3051123 2.403723 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
78 / Time between arrivals RiskExpon(3.356) 2 Agents!B83 0.0033 23.2660 3.3535 3.3371 11.13643 1.903177 7.869812 0 0.0168 0.1711 0.3520 0.5445 0.7456 0.9654 1.1938 1.4426 1.7131 2.0027 2.3228 2.6747 3.0690 3.5204 4.0323 4.6519 5.3922 6.3652 7.7072 10.0474 0
78 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F83 1.0736 7.5579 3.9723 1.3907 1.93409 0.3056251 2.402075 0 3.2012 1.8615 2.2166 2.4905 2.7241 2.9292 3.1114 3.2845 3.4559 3.6358 3.8265 4.0215 4.2313 4.4543 4.6931 4.9522 5.2403 5.5671 5.9525 6.4650 0
78 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I83 1 8 4 1 1.934232 0.3066746 2.403102 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
79 / Time between arrivals RiskExpon(3.356) 2 Agents!B84 0.0030 24.4534 3.3545 3.3452 11.19039 1.935858 8.181298 0 0.1198 0.1718 0.3522 0.5450 0.7456 0.9616 1.1967 1.4439 1.7089 2.0040 2.3207 2.6785 3.0672 3.5199 4.0398 4.6501 5.3851 6.3621 7.7055 10.0087 0
79 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F84 1.0578 7.5409 3.9722 1.3908 1.934252 0.3053343 2.403023 0 3.2006 1.8618 2.2179 2.4915 2.7253 2.9302 3.1145 3.2821 3.4552 3.6345 3.8237 4.0216 4.2322 4.4535 4.6967 4.9563 5.2405 5.5722 5.9527 6.4565 0
79 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I84 1 8 4 1 1.93545 0.306138 2.406128 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
80 / Time between arrivals RiskExpon(3.356) 2 Agents!B85 0.0025 26.4522 3.3561 3.3548 11.25436 1.975185 8.61959 0 0.1547 0.1689 0.3516 0.5418 0.7470 0.9611 1.1930 1.4452 1.7125 2.0028 2.3215 2.6742 3.0727 3.5194 4.0355 4.6509 5.3991 6.3615 7.7076 10.0212 0
80 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F85 1.0859 7.6141 3.9723 1.3912 1.935453 0.3063298 2.405461 0 3.3709 1.8617 2.2195 2.4919 2.7266 2.9295 3.1145 3.2840 3.4565 3.6352 3.8236 4.0246 4.2328 4.4547 4.6949 4.9530 5.2399 5.5697 5.9596 6.4635 0
80 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I85 1 8 4 1 1.934941 0.3061454 2.404951 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
81 / Time between arrivals RiskExpon(3.356) 2 Agents!B86 0.0002 23.4925 3.3532 3.3373 11.13786 1.908638 7.934532 0 0.3722 0.1690 0.3519 0.5451 0.7460 0.9646 1.1938 1.4414 1.7129 2.0032 2.3196 2.6769 3.0696 3.5159 4.0403 4.6469 5.3886 6.3473 7.7053 10.0123 0
81 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F86 1.1212 7.5482 3.9723 1.3908 1.934235 0.3059657 2.40206 0 3.2342 1.8551 2.2181 2.4924 2.7255 2.9289 3.1131 3.2836 3.4554 3.6352 3.8258 4.0210 4.2318 4.4531 4.6925 4.9557 5.2427 5.5661 5.9592 6.4597 0
81 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I86 1 8 4 1 1.934971 0.3065522 2.404541 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
82 / Time between arrivals RiskExpon(3.356) 2 Agents!B87 0.0030 25.6860 3.3538 3.3442 11.18356 1.944881 8.334743 0 0.0170 0.1692 0.3504 0.5430 0.7482 0.9611 1.1944 1.4407 1.7109 2.0050 2.3241 2.6725 3.0672 3.5197 4.0380 4.6449 5.3872 6.3549 7.7066 10.0186 0
82 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F87 1.1113 7.5876 3.9724 1.3909 1.934688 0.3062487 2.403591 0 3.3366 1.8551 2.2193 2.4935 2.7247 2.9303 3.1129 3.2839 3.4561 3.6374 3.8248 4.0229 4.2301 4.4539 4.6957 4.9553 5.2445 5.5717 5.9588 6.4561 0
82 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I87 1 8 4 1 1.934113 0.3047448 2.400496 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
83 / Time between arrivals RiskExpon(3.356) 2 Agents!B88 0.0029 24.1547 3.3518 3.3333 11.11116 1.906854 7.961864 0 0.0168 0.1706 0.3530 0.5441 0.7466 0.9627 1.1928 1.4433 1.7136 2.0058 2.3226 2.6766 3.0741 3.5177 4.0298 4.6448 5.3848 6.3658 7.7060 10.0191 0
83 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F88 1.0653 7.5399 3.9722 1.3908 1.934299 0.3056911 2.40267 0 3.2344 1.8572 2.2176 2.4905 2.7224 2.9304 3.1147 3.2836 3.4555 3.6380 3.8250 4.0245 4.2310 4.4533 4.6954 4.9540 5.2435 5.5683 5.9556 6.4554 0
83 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I88 1 8 4 1 1.93503 0.3062753 2.405623 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
84 / Time between arrivals RiskExpon(3.356) 2 Agents!B89 0.0000 35.0247 3.3626 3.4159 11.6684 2.321784 13.12511 0 0.0510 0.1721 0.3502 0.5424 0.7472 0.9627 1.1935 1.4432 1.7138 2.0017 2.3242 2.6749 3.0721 3.5225 4.0362 4.6463 5.3886 6.3471 7.7261 10.0124 0
84 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F89 1.0937 7.6208 3.9724 1.3908 1.934188 0.306193 2.403289 0 3.1324 1.8609 2.2159 2.4912 2.7246 2.9297 3.1113 3.2838 3.4568 3.6380 3.8238 4.0209 4.2310 4.4565 4.6923 4.9570 5.2444 5.5661 5.9590 6.4610 0
84 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I89 1 8 4 1 1.933315 0.3046568 2.398938 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
85 / Time between arrivals RiskExpon(3.356) 2 Agents!B90 0.0004 23.2709 3.3516 3.3302 11.09004 1.886744 7.737727 0 0.2621 0.1707 0.3534 0.5449 0.7486 0.9633 1.1969 1.4414 1.7131 2.0005 2.3197 2.6761 3.0711 3.5143 4.0384 4.6471 5.3945 6.3459 7.7131 10.0199 0
85 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F90 1.1025 7.5230 3.9723 1.3907 1.933947 0.3059629 2.401793 0 3.2686 1.8608 2.2157 2.4912 2.7235 2.9280 3.1130 3.2827 3.4557 3.6371 3.8258 4.0233 4.2313 4.4565 4.6932 4.9557 5.2440 5.5671 5.9602 6.4570 0
85 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I90 1 8 4 1 1.93395 0.3051025 2.400664 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
86 / Time between arrivals RiskExpon(3.356) 2 Agents!B91 0.0006 25.2440 3.3561 3.3539 11.24871 1.967646 8.501698 0 0.0511 0.1709 0.3524 0.5452 0.7481 0.9610 1.1946 1.4438 1.7131 2.0020 2.3213 2.6755 3.0713 3.5208 4.0305 4.6447 5.3896 6.3554 7.6966 10.0158 0
86 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F91 1.1198 7.5268 3.9723 1.3908 1.934361 0.305977 2.402019 0 3.2348 1.8569 2.2171 2.4917 2.7242 2.9278 3.1145 3.2843 3.4574 3.6366 3.8263 4.0216 4.2324 4.4559 4.6942 4.9539 5.2436 5.5659 5.9524 6.4588 0
86 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I91 1 8 4 1 1.934447 0.3060881 2.403586 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
87 / Time between arrivals RiskExpon(3.356) 2 Agents!B92 0.0020 24.8941 3.3540 3.3439 11.18139 1.939274 8.25619 0 0.1545 0.1694 0.3510 0.5451 0.7486 0.9617 1.1933 1.4422 1.7099 2.0028 2.3218 2.6735 3.0686 3.5148 4.0317 4.6475 5.3933 6.3492 7.7114 10.0192 0
87 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F92 1.0982 7.6544 3.9724 1.3911 1.93507 0.3069495 2.405131 0 3.3363 1.8626 2.2183 2.4907 2.7265 2.9305 3.1144 3.2827 3.4574 3.6367 3.8251 4.0236 4.2337 4.4565 4.6922 4.9560 5.2432 5.5690 5.9539 6.4630 0
87 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I92 1 8 4 1 1.934988 0.3057393 2.404374 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
88 / Time between arrivals RiskExpon(3.356) 2 Agents!B93 0.0029 31.1107 3.3588 3.3806 11.42845 2.12424 10.48494 0 0.0166 0.1704 0.3530 0.5450 0.7466 0.9621 1.1953 1.4444 1.7107 2.0054 2.3227 2.6751 3.0742 3.5194 4.0387 4.6497 5.3929 6.3572 7.7161 10.0168 0
88 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F93 1.1019 7.5363 3.9723 1.3909 1.934483 0.3059553 2.402377 0 3.4060 1.8591 2.2171 2.4919 2.7256 2.9271 3.1130 3.2852 3.4568 3.6361 3.8241 4.0234 4.2342 4.4527 4.6964 4.9533 5.2454 5.5726 5.9591 6.4604 0
88 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I93 1 8 4 1 1.934274 0.3055702 2.401991 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
89 / Time between arrivals RiskExpon(3.356) 2 Agents!B94 0.0033 28.2229 3.3575 3.3674 11.33915 2.037055 9.303512 0 0.0509 0.1720 0.3520 0.5423 0.7457 0.9628 1.1964 1.4416 1.7129 2.0049 2.3251 2.6773 3.0688 3.5196 4.0365 4.6483 5.3980 6.3629 7.7150 9.9915 0
89 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F94 1.1149 7.6136 3.9724 1.3907 1.934131 0.3067586 2.403754 0 3.3711 1.8623 2.2185 2.4951 2.7258 2.9281 3.1141 3.2846 3.4568 3.6363 3.8232 4.0224 4.2305 4.4546 4.6960 4.9553 5.2439 5.5702 5.9546 6.4546 0
89 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I94 1 8 4 1 1.934554 0.3059995 2.40308 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
90 / Time between arrivals RiskExpon(3.356) 2 Agents!B95 0.0007 24.5524 3.3538 3.3422 11.17017 1.930363 8.158829 0 0.0511 0.1711 0.3523 0.5441 0.7478 0.9616 1.1966 1.4442 1.7131 2.0006 2.3237 2.6778 3.0741 3.5163 4.0398 4.6445 5.3947 6.3518 7.7197 10.0150 0
90 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F95 1.1094 7.5200 3.9723 1.3906 1.933751 0.3053417 2.400344 0 3.2017 1.8632 2.2165 2.4917 2.7263 2.9297 3.1136 3.2849 3.4558 3.6357 3.8237 4.0229 4.2309 4.4530 4.6933 4.9541 5.2418 5.5673 5.9550 6.4618 0
90 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I95 1 8 4 1 1.933543 0.3058757 2.402249 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
91 / Time between arrivals RiskExpon(3.356) 2 Agents!B96 0.0009 29.4304 3.3597 3.3807 11.42896 2.086843 9.848082 0 0.2253 0.1697 0.3526 0.5451 0.7478 0.9641 1.1924 1.4406 1.7138 2.0040 2.3218 2.6727 3.0682 3.5207 4.0338 4.6404 5.3954 6.3544 7.7127 10.0170 0
91 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F96 1.1210 7.5854 3.9723 1.3908 1.934315 0.3059269 2.402851 0 3.2350 1.8560 2.2194 2.4932 2.7226 2.9301 3.1133 3.2852 3.4564 3.6348 3.8230 4.0219 4.2300 4.4568 4.6955 4.9522 5.2402 5.5679 5.9557 6.4602 0
91 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I96 1 8 4 1 1.93456 0.3061401 2.403693 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
92 / Time between arrivals RiskExpon(3.356) 2 Agents!B97 0.0033 23.9509 3.3535 3.3408 11.16091 1.920798 8.039335 0 0.0168 0.1719 0.3511 0.5453 0.7475 0.9655 1.1932 1.4424 1.7139 2.0024 2.3227 2.6791 3.0748 3.5185 4.0383 4.6395 5.3862 6.3540 7.7006 10.0270 0
92 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F97 1.1023 7.5981 3.9723 1.3909 1.934497 0.306361 2.403432 0 3.3367 1.8576 2.2186 2.4923 2.7252 2.9288 3.1138 3.2843 3.4555 3.6355 3.8256 4.0235 4.2305 4.4541 4.6943 4.9553 5.2414 5.5680 5.9579 6.4605 0
92 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I97 1 8 4 1 1.934722 0.3066307 2.403473 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
93 / Time between arrivals RiskExpon(3.356) 2 Agents!B98 0.0022 25.8814 3.3536 3.3432 11.17716 1.943025 8.329437 0 0.0849 0.1710 0.3529 0.5448 0.7466 0.9646 1.1957 1.4437 1.7136 2.0057 2.3200 2.6787 3.0737 3.5161 4.0338 4.6515 5.4000 6.3603 7.7174 10.0004 0
93 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F98 1.0398 7.5758 3.9723 1.3911 1.935199 0.306039 2.405201 0 3.2013 1.8574 2.2151 2.4948 2.7249 2.9282 3.1126 3.2823 3.4567 3.6369 3.8229 4.0220 4.2332 4.4532 4.6950 4.9546 5.2444 5.5722 5.9524 6.4657 0
93 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I98 1 8 4 1 1.933599 0.304858 2.39995 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
94 / Time between arrivals RiskExpon(3.356) 2 Agents!B99 0.0008 26.0822 3.3562 3.3553 11.25821 1.975175 8.600389 0 0.1547 0.1696 0.3501 0.5450 0.7473 0.9616 1.1963 1.4434 1.7107 2.0008 2.3241 2.6796 3.0750 3.5141 4.0344 4.6421 5.3867 6.3526 7.6987 10.0517 0
94 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F99 1.1149 7.5701 3.9724 1.3904 1.933318 0.3065499 2.400974 0 3.2687 1.8559 2.2180 2.4920 2.7241 2.9285 3.1119 3.2838 3.4575 3.6353 3.8261 4.0239 4.2304 4.4548 4.6944 4.9529 5.2447 5.5714 5.9573 6.4559 0
94 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I99 1 8 4 1 1.934624 0.3052584 2.402939 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
95 / Time between arrivals RiskExpon(3.356) 2 Agents!B100 0.0006 30.4237 3.3585 3.3804 11.42697 2.113828 10.27184 0 0.0168 0.1716 0.3515 0.5442 0.7465 0.9635 1.1945 1.4416 1.7118 2.0020 2.3258 2.6788 3.0744 3.5141 4.0303 4.6424 5.3933 6.3483 7.7176 10.0201 0
95 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F100 1.0383 7.5525 3.9723 1.3908 1.934356 0.3051463 2.401962 0 3.1664 1.8604 2.2203 2.4938 2.7267 2.9291 3.1137 3.2821 3.4579 3.6360 3.8243 4.0223 4.2311 4.4551 4.6949 4.9550 5.2429 5.5698 5.9563 6.4592 0
95 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I100 1 8 4 1 1.934384 0.3071119 2.405301 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
96 / Time between arrivals RiskExpon(3.356) 2 Agents!B101 0.0026 27.6892 3.3572 3.3647 11.32145 2.022164 9.127717 0 0.2256 0.1709 0.3508 0.5421 0.7456 0.9637 1.1947 1.4407 1.7135 2.0035 2.3258 2.6769 3.0669 3.5176 4.0300 4.6514 5.3865 6.3461 7.7104 10.0064 0
96 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F101 1.0458 7.6190 3.9723 1.3909 1.934522 0.3062083 2.404235 0 3.3359 1.8574 2.2180 2.4938 2.7263 2.9290 3.1145 3.2823 3.4574 3.6346 3.8233 4.0217 4.2323 4.4556 4.6928 4.9546 5.2407 5.5689 5.9587 6.4665 0
96 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I101 1 8 4 1 1.933775 0.3045241 2.399852 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
97 / Time between arrivals RiskExpon(3.356) 2 Agents!B102 0.0019 24.4628 3.3523 3.3342 11.11691 1.906209 7.949058 0 0.0166 0.1694 0.3503 0.5443 0.7450 0.9627 1.1923 1.4452 1.7132 2.0051 2.3213 2.6730 3.0676 3.5161 4.0315 4.6443 5.3878 6.3596 7.7218 9.9992 0
97 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F102 1.0492 7.5374 3.9722 1.3908 1.934212 0.3046629 2.400508 0 3.2007 1.8610 2.2167 2.4911 2.7232 2.9294 3.1126 3.2838 3.4571 3.6344 3.8254 4.0237 4.2325 4.4537 4.6967 4.9520 5.2434 5.5702 5.9556 6.4560 0
97 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I102 1 8 4 1 1.93417 0.3069681 2.403221 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
98 / Time between arrivals RiskExpon(3.356) 2 Agents!B103 0.0001 23.5168 3.3521 3.3322 11.10324 1.894557 7.817385 0 0.2262 0.1701 0.3535 0.5437 0.7450 0.9650 1.1955 1.4444 1.7128 2.0005 2.3202 2.6767 3.0685 3.5187 4.0318 4.6468 5.3860 6.3547 7.7153 10.0190 0
98 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F103 1.1063 7.6572 3.9724 1.3911 1.935098 0.3064949 2.404815 0 3.1669 1.8566 2.2185 2.4911 2.7252 2.9299 3.1140 3.2847 3.4559 3.6358 3.8239 4.0243 4.2317 4.4539 4.6961 4.9561 5.2415 5.5699 5.9561 6.4630 0
98 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I103 1 8 4 1 1.934483 0.3058274 2.403876 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
99 / Time between arrivals RiskExpon(3.356) 2 Agents!B104 0.0002 24.7500 3.3539 3.3425 11.17249 1.929518 8.144455 0 0.0506 0.1720 0.3535 0.5453 0.7449 0.9654 1.1968 1.4451 1.7097 2.0028 2.3205 2.6762 3.0740 3.5178 4.0334 4.6475 5.3991 6.3532 7.7094 10.0162 0
99 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F104 1.0854 7.5161 3.9722 1.3906 1.93373 0.3048216 2.400298 0 3.3021 1.8581 2.2149 2.4936 2.7237 2.9268 3.1147 3.2845 3.4551 3.6365 3.8249 4.0216 4.2299 4.4543 4.6929 4.9541 5.2446 5.5705 5.9558 6.4659 0
99 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I104 1 8 4 1 1.934166 0.3051361 2.401794 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
100 / Time between arrivals RiskExpon(3.356) 2 Agents!B105 0.0022 26.2523 3.3557 3.3519 11.23513 1.963086 8.501435 0 0.0166 0.1699 0.3522 0.5443 0.7467 0.9619 1.1929 1.4416 1.7103 2.0046 2.3225 2.6791 3.0677 3.5156 4.0387 4.6444 5.3963 6.3621 7.6986 10.0461 0
100 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!F105 1.0271 7.5974 3.9721 1.3912 1.935399 0.3053328 2.405249 0 3.3361 1.8607 2.2184 2.4916 2.7266 2.9295 3.1135 3.2849 3.4557 3.6375 3.8231 4.0226 4.2326 4.4547 4.6927 4.9545 5.2434 5.5709 5.9532 6.4607 0
100 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents!I105 1 8 4 1 1.934391 0.3058718 2.40312 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
1 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B5 0.001933062 22.39345 2.936405 2.931127 8.591505 1.952343 8.371324 0 0.1662973 0.1505127 0.3075338 0.4744434 0.6553677 0.8414531 1.044971 1.263589 1.499453 1.753679 2.030477 2.340814 2.685202 3.082305 3.532735 4.063298 4.726689 5.562636 6.76003 8.755652 0
1 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E5 1.05838 7.552963 4.008897 1.386113 1.921309 0.278321 2.401894 0 3.289135 1.881889 2.250625 2.527922 2.767527 2.975419 3.165462 3.3369 3.510502 3.685595 3.873637 4.068479 4.275353 4.493832 4.730004 4.98784 5.275447 5.595271 5.982342 6.471619 0
2 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B6 0.0005118102 27.18124 2.940656 2.964197 8.786463 2.134862 10.5297 0 0.07413672 0.1502661 0.3069656 0.4751763 0.6537619 0.8433494 1.04705 1.264143 1.496945 1.751854 2.031285 2.339231 2.684144 3.081309 3.530454 4.063331 4.726516 5.567006 6.761371 8.797574 0
2 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E6 1.113076 7.529881 4.008973 1.38598 1.920941 0.2791116 2.400231 0 3.390454 1.880106 2.249148 2.527058 2.766994 2.974639 3.163123 3.339665 3.510511 3.685763 3.871192 4.06992 4.275766 4.494905 4.732603 4.989367 5.275172 5.595666 5.97808 6.476558 0
3 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B7 0.0007618383 21.97948 2.935494 2.927788 8.571939 1.941739 8.272181 0 0.07453758 0.1504497 0.3067689 0.4756348 0.653284 0.8430881 1.046419 1.263975 1.499302 1.75395 2.031032 2.342297 2.688537 3.081663 3.534882 4.066886 4.72184 5.552858 6.755139 8.754521 0
3 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E7 1.057098 7.611533 4.008907 1.386353 1.921973 0.2795093 2.404402 0 3.219284 1.883419 2.250167 2.531059 2.76454 2.975127 3.165289 3.339728 3.509827 3.68626 3.87085 4.069255 4.275834 4.497077 4.731456 4.990115 5.272065 5.592958 5.974615 6.475073 0
4 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B8 0.001888435 23.55673 2.93723 2.939153 8.638622 1.995163 8.82393 0 0.04470644 0.1491165 0.3083709 0.4770946 0.6546093 0.8435004 1.044648 1.262475 1.496143 1.752644 2.032712 2.34052 2.689049 3.078711 3.532291 4.060344 4.717721 5.57027 6.761403 8.773861 0
4 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E8 1.028161 7.595549 4.009087 1.386411 1.922135 0.2794025 2.404768 0 3.289277 1.882402 2.248632 2.52933 2.767671 2.973978 3.165465 3.339392 3.509647 3.68616 3.870808 4.069549 4.276145 4.497048 4.733411 4.986045 5.270446 5.596877 5.980149 6.481162 0
5 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B9 0.002699459 22.37303 2.935849 2.928921 8.57858 1.945618 8.316614 0 0.01434819 0.1489114 0.3069504 0.4743096 0.6521793 0.8416381 1.047571 1.262161 1.496244 1.754539 2.034436 2.339507 2.684723 3.080271 3.529294 4.065547 4.718567 5.56404 6.745129 8.798569 0
5 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E9 1.08892 7.522733 4.008839 1.386028 1.921073 0.2780447 2.400087 0 3.390672 1.881186 2.24914 2.527554 2.764431 2.975244 3.162778 3.337343 3.507087 3.687323 3.871288 4.067921 4.275073 4.496619 4.7295 4.987925 5.275568 5.595563 5.975051 6.473464 0
6 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B10 0.001295697 22.35003 2.937036 2.93484 8.613287 1.963434 8.460403 0 0.01419483 0.1504188 0.307024 0.4749856 0.6535829 0.8442885 1.045551 1.262892 1.496806 1.755802 2.033095 2.345291 2.690853 3.080356 3.527837 4.061769 4.713544 5.564042 6.762263 8.798298 0
6 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E10 1.108604 7.530464 4.009046 1.386319 1.92188 0.2802231 2.403525 0 3.356507 1.879731 2.245481 2.527252 2.767429 2.976469 3.165009 3.337814 3.510072 3.684986 3.871281 4.069854 4.275528 4.494091 4.730075 4.987895 5.270148 5.597119 5.979742 6.479106 0
7 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B11 0.002539928 24.72484 2.938971 2.949757 8.701068 2.045236 9.375278 0 0.01463148 0.1499594 0.3072864 0.4739058 0.6552907 0.8449217 1.045195 1.264842 1.499478 1.755785 2.034397 2.34443 2.689449 3.07687 3.531224 4.060911 4.715622 5.561191 6.748797 8.794664 0
7 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E11 1.091277 7.642717 4.009048 1.386472 1.922305 0.280217 2.406477 0 3.493001 1.876211 2.248845 2.52942 2.768611 2.977383 3.165004 3.339324 3.507102 3.6861 3.871739 4.06955 4.275512 4.493399 4.729268 4.987947 5.2737 5.595159 5.981929 6.475733 0
8 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B12 0.001397828 27.31086 2.940608 2.965354 8.793327 2.145146 10.64839 0 0.04455049 0.1492978 0.307879 0.4765763 0.6523996 0.8426583 1.045606 1.26364 1.497096 1.751332 2.034636 2.344307 2.686908 3.07547 3.528825 4.059964 4.712517 5.56855 6.749846 8.74942 0
8 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E12 1.08986 7.562889 4.008945 1.386433 1.922195 0.2796444 2.404431 0 3.458431 1.876971 2.246217 2.531452 2.766119 2.975016 3.163291 3.337603 3.508813 3.686654 3.87222 4.068877 4.27566 4.495913 4.731051 4.987508 5.275206 5.596298 5.980547 6.4768 0
9 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B13 0.002020414 21.46986 2.935262 2.925564 8.558926 1.929288 8.131743 0 0.01464087 0.1476461 0.3086897 0.4768249 0.6545818 0.8419346 1.047132 1.265206 1.495957 1.75206 2.032819 2.340978 2.689395 3.077368 3.533268 4.061316 4.716948 5.552951 6.748589 8.782015 0
9 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E13 1.124121 7.6385 4.009 1.386382 1.922056 0.2798854 2.405098 0 3.323143 1.884158 2.247847 2.529679 2.765638 2.974982 3.162923 3.338285 3.508321 3.685388 3.87145 4.067282 4.277015 4.49529 4.729425 4.986714 5.27203 5.598377 5.97767 6.478411 0
10 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B14 0.001722874 22.58946 2.93732 2.937669 8.629897 1.979883 8.629161 0 0.01430038 0.1490136 0.3067431 0.4749973 0.6525246 0.8427787 1.047276 1.26195 1.496286 1.753735 2.032147 2.342461 2.687644 3.079885 3.526589 4.064971 4.719933 5.554839 6.737988 8.787955 0
10 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E14 1.05721 7.564665 4.008978 1.386194 1.921535 0.2792444 2.404103 0 3.493161 1.879618 2.248375 2.527348 2.765001 2.977054 3.166171 3.339341 3.507935 3.687578 3.873082 4.068141 4.273602 4.493515 4.729366 4.988181 5.27283 5.592441 5.974682 6.478357 0
11 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B15 0.0006679918 25.7639 2.939928 2.956154 8.738848 2.079477 9.79753 0 0.0744371 0.148875 0.3066679 0.4746862 0.6524855 0.8418446 1.044006 1.262163 1.500158 1.75232 2.033985 2.34005 2.687168 3.078771 3.534285 4.066744 4.713906 5.568362 6.73838 8.741936 0
11 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E15 1.118152 7.540729 4.008988 1.386138 1.92138 0.2795384 2.402751 0 3.423757 1.87875 2.246544 2.530726 2.764847 2.974603 3.165836 3.338964 3.510147 3.688272 3.872609 4.067468 4.276495 4.494279 4.730662 4.986541 5.271833 5.597157 5.978346 6.478295 0
12 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B16 0.002113558 21.77409 2.935093 2.924176 8.550806 1.926616 8.128541 0 0.07477164 0.1491048 0.3088083 0.475043 0.6540729 0.8426018 1.043943 1.265113 1.497865 1.75362 2.034069 2.34405 2.684531 3.080706 3.527084 4.070915 4.71453 5.556327 6.752507 8.753398 0
12 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E16 1.12323 7.592221 4.008985 1.386255 1.921703 0.2802038 2.404609 0 3.424188 1.878866 2.249052 2.526794 2.768234 2.977245 3.164572 3.339601 3.509064 3.686994 3.871909 4.069561 4.273277 4.497062 4.730062 4.987571 5.272135 5.596854 5.982132 6.471595 0
13 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B17 0.0000958085 23.77009 2.937969 2.943148 8.66212 2.009894 8.970228 0 0.0742056 0.1485274 0.3072115 0.4764931 0.6552866 0.8423803 1.045904 1.262063 1.496123 1.754328 2.035801 2.338878 2.689855 3.079951 3.535195 4.063893 4.713673 5.558344 6.740666 8.744411 0
13 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E17 1.112356 7.573217 4.008963 1.386211 1.92158 0.2793152 2.403535 0 3.32264 1.884318 2.24671 2.526824 2.766285 2.977262 3.164972 3.336728 3.507341 3.685681 3.871973 4.067813 4.274796 4.492877 4.729258 4.991118 5.27527 5.594835 5.976273 6.476357 0
14 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B18 0.001155414 25.96598 2.940306 2.959449 8.75834 2.093875 9.944495 0 0.1350475 0.1476486 0.307844 0.4770858 0.6524394 0.8424718 1.046625 1.263884 1.497911 1.755044 2.032875 2.344794 2.685336 3.079414 3.527451 4.070611 4.722229 5.563647 6.738571 8.796305 0
14 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E18 1.115867 7.616309 4.008997 1.385948 1.920851 0.2792762 2.40169 0 3.424217 1.876734 2.244763 2.526883 2.764573 2.974581 3.163092 3.33885 3.510378 3.684745 3.871508 4.068562 4.276106 4.496825 4.729529 4.990637 5.274204 5.598852 5.978734 6.471056 0
15 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B19 0.0009855491 23.45441 2.936589 2.934545 8.611552 1.974377 8.635475 0 0.1043407 0.1488301 0.3075531 0.4765674 0.6521257 0.844627 1.046849 1.261427 1.499752 1.754693 2.032374 2.34055 2.687043 3.082058 3.532951 4.060452 4.722505 5.567543 6.742404 8.752121 0
15 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E19 1.085732 7.577588 4.008867 1.386123 1.921336 0.2790065 2.402362 0 3.458749 1.882104 2.246821 2.528063 2.764438 2.977135 3.166084 3.338029 3.508193 3.684843 3.87308 4.067199 4.273894 4.494309 4.732869 4.989408 5.273615 5.598396 5.975832 6.474776 0
16 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B20 0.0005597307 20.84546 2.934869 2.923523 8.546986 1.922127 8.060467 0 0.0738219 0.1504293 0.3062623 0.4746684 0.6551427 0.8447934 1.044863 1.261935 1.499955 1.754284 2.032326 2.344533 2.685405 3.081712 3.527713 4.060893 4.712799 5.557596 6.735932 8.760015 0
16 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E20 1.020307 7.529486 4.008983 1.386393 1.922086 0.2780345 2.403444 0 3.598984 1.880057 2.249393 2.529421 2.765406 2.974246 3.163836 3.338707 3.508843 3.68826 3.873272 4.066807 4.273735 4.495778 4.731098 4.989719 5.273574 5.598621 5.980484 6.477007 0
17 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B21 0.0005935989 23.82585 2.938035 2.943271 8.662846 2.013927 9.029889 0 0.1353138 0.1484057 0.3073931 0.4739033 0.6538625 0.8435454 1.045482 1.263615 1.496482 1.751531 2.034598 2.34251 2.684309 3.079057 3.529809 4.060854 4.72201 5.561477 6.758379 8.743549 0
17 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E21 1.103438 7.58951 4.00899 1.386072 1.921195 0.279423 2.401992 0 3.254287 1.877146 2.250396 2.526927 2.766354 2.977426 3.164717 3.339516 3.509225 3.685826 3.872552 4.067276 4.273515 4.495876 4.732257 4.986265 5.27445 5.593201 5.980865 6.47705 0
18 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B22 0.001301286 23.83657 2.93917 2.949353 8.69868 2.03045 9.146898 0 0.04400957 0.1501998 0.308573 0.4764841 0.6545443 0.8440185 1.047412 1.263473 1.497745 1.755653 2.035753 2.341461 2.688046 3.079682 3.529142 4.063766 4.720262 5.569102 6.74938 8.796127 0
18 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E22 1.066413 7.585286 4.00885 1.386284 1.921782 0.2785921 2.40358 0 3.458713 1.883098 2.246153 2.529877 2.767945 2.977426 3.162901 3.33697 3.507245 3.685704 3.873624 4.066387 4.273515 4.493571 4.732755 4.989159 5.274798 5.597384 5.981702 6.471806 0
19 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B23 0.0009818682 20.55081 2.934121 2.917487 8.511729 1.8955 7.816027 0 0.07457189 0.1490454 0.3089124 0.4740281 0.654757 0.8443969 1.045747 1.261243 1.497706 1.75237 2.032115 2.340339 2.690371 3.081803 3.535899 4.063938 4.722048 5.562062 6.742657 8.751365 0
19 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E23 1.058819 7.630763 4.008839 1.386314 1.921867 0.2786714 2.403934 0 3.289584 1.884354 2.247655 2.526871 2.766188 2.975918 3.165033 3.338524 3.510325 3.688335 3.8742 4.069897 4.275255 4.494005 4.730737 4.986514 5.273273 5.593589 5.978428 6.48087 0
20 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B24 0.002636322 20.88509 2.93469 2.9226 8.541592 1.919759 8.043859 0 0.04449818 0.1498725 0.3070313 0.4752673 0.6522258 0.8430176 1.044015 1.264806 1.497533 1.753543 2.033767 2.340282 2.689237 3.080514 3.531777 4.067397 4.722413 5.563547 6.761165 8.77394 0
20 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E24 1.075742 7.527375 4.008929 1.386245 1.921676 0.278941 2.402863 0 3.289422 1.876064 2.2474 2.52757 2.767213 2.975638 3.163367 3.339772 3.509509 3.687956 3.873878 4.066586 4.275244 4.494033 4.733622 4.989185 5.275012 5.596299 5.98091 6.48152 0
21 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B25 0.0005353062 23.81743 2.937432 2.940029 8.643768 2.00175 8.923285 0 0.07446431 0.1490091 0.3074133 0.4764071 0.65245 0.8430204 1.044449 1.262216 1.495721 1.753343 2.034259 2.34187 2.685262 3.0755 3.527741 4.061601 4.718139 5.562352 6.762633 8.74589 0
21 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E25 1.116685 7.63652 4.009117 1.386319 1.92188 0.2802513 2.404503 0 3.323128 1.875532 2.249735 2.529428 2.765729 2.975706 3.162861 3.337751 3.507403 3.685301 3.872808 4.0683 4.274131 4.496403 4.729457 4.990611 5.273297 5.596404 5.977506 6.475317 0
22 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B26 0.0001272955 24.14632 2.936708 2.937628 8.62966 2.000355 8.945189 0 0.04401091 0.1486478 0.3081781 0.4741547 0.6538533 0.842007 1.04528 1.264626 1.498824 1.752872 2.034625 2.341105 2.686494 3.083346 3.53523 4.060565 4.719749 5.567527 6.735859 8.762016 0
22 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E26 1.116245 7.555459 4.008921 1.386159 1.921437 0.2787773 2.402097 0 3.35609 1.876196 2.250164 2.528617 2.767172 2.975503 3.165715 3.339306 3.509576 3.685206 3.872948 4.068102 4.275429 4.49665 4.732081 4.988904 5.271872 5.593408 5.980697 6.474957 0
23 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B27 0.002455516 22.80299 2.935086 2.927004 8.567352 1.947701 8.375188 0 0.0153118 0.149317 0.3083781 0.4745559 0.6544816 0.8422006 1.045143 1.262819 1.499165 1.754732 2.030378 2.342188 2.690081 3.079223 3.532948 4.064351 4.716136 5.559667 6.74349 8.742166 0
23 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E27 1.121733 7.519879 4.008906 1.385843 1.920562 0.2786783 2.400285 0 3.492702 1.880325 2.247769 2.530774 2.768774 2.976192 3.163884 3.338414 3.507077 3.688241 3.871591 4.069197 4.276246 4.49324 4.733773 4.991164 5.271441 5.59559 5.980741 6.473312 0
24 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B28 0.001380497 22.34461 2.935354 2.926891 8.566689 1.942312 8.297808 0 0.1040784 0.1497831 0.3087393 0.4743072 0.6537424 0.8434211 1.046764 1.263631 1.499323 1.755225 2.031221 2.343658 2.690713 3.07645 3.530566 4.067466 4.726982 5.568614 6.754147 8.773704 0
24 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E28 1.104172 7.596918 4.009002 1.386112 1.921306 0.2787442 2.402276 0 3.493299 1.878065 2.247307 2.531605 2.767158 2.974582 3.165512 3.339495 3.507419 3.686634 3.873922 4.069159 4.275397 4.494422 4.729659 4.988098 5.273434 5.596162 5.979704 6.473437 0
25 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B29 0.001679154 20.80355 2.934797 2.921281 8.533885 1.907328 7.909164 0 0.07434815 0.1486946 0.3079031 0.4752834 0.6550966 0.8417679 1.044292 1.263888 1.499448 1.752208 2.035458 2.339498 2.687476 3.07571 3.530416 4.06012 4.721582 5.55938 6.749452 8.795794 0
25 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E29 1.026059 7.560143 4.008914 1.386347 1.921958 0.2788756 2.4034 0 3.254856 1.878356 2.245052 2.530036 2.765313 2.973976 3.163446 3.337336 3.509087 3.687525 3.873258 4.069926 4.273886 4.494123 4.730289 4.990215 5.270156 5.597431 5.979486 6.478823 0
26 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B30 0.001673424 22.59922 2.935427 2.927249 8.568785 1.943761 8.323833 0 0.1974664 0.1502001 0.307799 0.4769003 0.6539156 0.8411048 1.045985 1.262329 1.499399 1.75323 2.032373 2.344202 2.68682 3.076498 3.531905 4.066096 4.726008 5.560982 6.745677 8.788586 0
26 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E30 1.0485 7.652903 4.008884 1.386422 1.922166 0.2791376 2.405615 0 3.390419 1.877534 2.248518 2.530181 2.765851 2.976927 3.162757 3.338759 3.509967 3.686815 3.873313 4.066288 4.275539 4.493763 4.733505 4.988176 5.272902 5.59505 5.980834 6.481814 0
27 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B31 0.0007145799 20.39696 2.934491 2.920113 8.527061 1.903272 7.875415 0 0.04468228 0.1498608 0.3072949 0.4756419 0.6552249 0.8436428 1.045788 1.264199 1.49852 1.753238 2.033714 2.340462 2.690431 3.078004 3.535323 4.069192 4.723666 5.568586 6.742507 8.776198 0
27 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E31 1.080696 7.550724 4.008941 1.38616 1.921439 0.2789122 2.402504 0 3.323325 1.88213 2.249274 2.526901 2.766705 2.974658 3.165954 3.336992 3.508723 3.68719 3.873415 4.068483 4.274796 4.496181 4.732101 4.989361 5.273155 5.592263 5.974569 6.478976 0
28 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B32 0.001482135 34.31625 2.948332 3.033911 9.204618 2.602381 17.14698 0 0.1656452 0.1496711 0.3064103 0.4748216 0.6525695 0.8432264 1.046291 1.261152 1.498194 1.751926 2.032503 2.343228 2.684374 3.075446 3.529159 4.061832 4.724455 5.562181 6.760589 8.74542 0
28 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E32 1.05234 7.602641 4.009074 1.386239 1.921658 0.2798042 2.404421 0 3.634089 1.87589 2.247855 2.530953 2.766732 2.974854 3.164389 3.338925 3.510437 3.686476 3.871449 4.067491 4.276666 4.494343 4.731236 4.986483 5.275664 5.595939 5.978948 6.477491 0
29 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B33 0.0002914447 23.84132 2.937294 2.939852 8.642733 2.002216 8.93073 0 0.07446001 0.1504485 0.3062999 0.4749954 0.6537808 0.843047 1.046872 1.263084 1.496361 1.7514 2.032469 2.339077 2.689667 3.08103 3.535106 4.060911 4.712864 5.561459 6.741843 8.797676 0
29 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E33 1.076456 7.549257 4.00895 1.386283 1.92178 0.2784782 2.40242 0 3.390336 1.877312 2.249732 2.531747 2.767211 2.97484 3.164926 3.339628 3.507989 3.687104 3.872354 4.066725 4.276932 4.494175 4.732121 4.988369 5.270417 5.597795 5.976325 6.470573 0
30 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B34 0.002445258 24.20346 2.937646 2.942649 8.659182 2.015282 9.064992 0 0.0146235 0.1481078 0.3072271 0.475141 0.6532339 0.8430215 1.045106 1.262956 1.498683 1.752975 2.035056 2.340377 2.686284 3.077954 3.533578 4.063343 4.71351 5.559067 6.737801 8.743842 0
30 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E34 1.05347 7.596727 4.008918 1.386264 1.921728 0.2790206 2.403521 0 3.459196 1.875713 2.247052 2.527173 2.765418 2.977352 3.165915 3.339424 3.50922 3.685528 3.872668 4.067945 4.275594 4.496745 4.730011 4.989993 5.271733 5.593872 5.98208 6.476073 0
31 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B35 0.001071295 20.53868 2.934057 2.919447 8.52317 1.906925 7.920533 0 0.07445136 0.1487474 0.3090125 0.4767281 0.6552714 0.8422559 1.043791 1.263165 1.497399 1.755299 2.034619 2.339584 2.687393 3.076852 3.535993 4.062581 4.723649 5.554845 6.753144 8.754438 0
31 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E35 1.116159 7.566365 4.008897 1.385937 1.92082 0.2788719 2.400807 0 3.424278 1.877127 2.246451 2.527725 2.76817 2.975165 3.165034 3.339465 3.507385 3.686024 3.870929 4.069126 4.274803 4.49685 4.729907 4.990254 5.272871 5.594892 5.980492 6.478934 0
32 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B36 0.002140958 20.8515 2.93509 2.9236 8.547435 1.920792 8.051458 0 0.01478644 0.149688 0.306417 0.4767484 0.6533579 0.841924 1.047573 1.264281 1.49928 1.754763 2.03017 2.338962 2.689442 3.076218 3.5335 4.070241 4.726636 5.56715 6.750848 8.76808 0
32 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E36 1.071383 7.632282 4.009051 1.386371 1.922023 0.2801017 2.405808 0 3.390509 1.882917 2.250233 2.530541 2.768117 2.977459 3.165756 3.339222 3.507411 3.687687 3.871668 4.069708 4.274532 4.493164 4.731326 4.99083 5.27191 5.593225 5.978792 6.47643 0
33 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B37 0.001566899 20.78473 2.933834 2.917098 8.50946 1.898029 7.847679 0 0.1353295 0.1480415 0.3084204 0.476484 0.6536595 0.8413206 1.043977 1.264845 1.498372 1.751693 2.034152 2.341348 2.684201 3.078858 3.527838 4.063715 4.718821 5.557189 6.759435 8.7412 0
33 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E37 1.06141 7.556658 4.008924 1.386158 1.921434 0.2789958 2.402578 0 3.289582 1.879521 2.249908 2.53028 2.765185 2.975161 3.163359 3.337405 3.509927 3.687334 3.873329 4.066752 4.275332 4.496596 4.730643 4.991306 5.27296 5.594536 5.980307 6.478944 0
34 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B38 0.0005918537 26.08185 2.939953 2.956901 8.743261 2.088752 9.936703 0 0.2609913 0.1477695 0.3071069 0.4770605 0.652738 0.8429824 1.043698 1.264547 1.496713 1.754361 2.031241 2.344176 2.689691 3.079448 3.535022 4.064612 4.723422 5.56892 6.743754 8.792481 0
34 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E38 1.114271 7.615278 4.009082 1.386366 1.922011 0.2802587 2.404999 0 3.390857 1.87987 2.245319 2.531748 2.766274 2.976391 3.163593 3.338994 3.507688 3.68508 3.873137 4.066445 4.275323 4.493355 4.732009 4.986497 5.272406 5.593612 5.976899 6.475663 0
35 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B39 0.002571554 23.12502 2.935945 2.930537 8.588045 1.961369 8.519728 0 0.01499834 0.1491677 0.3085625 0.4744335 0.6519758 0.8428213 1.045688 1.263705 1.500145 1.752791 2.032121 2.339338 2.686244 3.08169 3.532624 4.067239 4.725738 5.554671 6.735248 8.773661 0
35 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E39 1.062105 7.545614 4.008827 1.386362 1.922001 0.278791 2.4043 0 3.323356 1.87607 2.249042 2.531266 2.766035 2.975411 3.165215 3.337026 3.507205 3.687886 3.871892 4.070016 4.276573 4.495363 4.73144 4.986042 5.270647 5.59747 5.980611 6.480362 0
36 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B40 0.0007768568 24.34808 2.938723 2.948268 8.692286 2.036268 9.262877 0 0.1047765 0.1478507 0.3070809 0.4765882 0.6550314 0.8430097 1.046478 1.262661 1.500121 1.754799 2.032638 2.342011 2.684557 3.078359 3.531243 4.070443 4.714874 5.555904 6.750538 8.797409 0
36 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E40 1.123276 7.537421 4.008931 1.386222 1.921612 0.2790983 2.402288 0 3.322676 1.877062 2.244581 2.529001 2.768797 2.975918 3.165046 3.337019 3.510018 3.688072 3.871782 4.069556 4.272843 4.494748 4.732166 4.986748 5.271611 5.594204 5.97603 6.471707 0
37 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B41 0.0000582756 20.41036 2.93409 2.916909 8.508357 1.892253 7.780868 0 0.1355571 0.1478304 0.3082651 0.4753425 0.6530684 0.8438661 1.045125 1.265061 1.496136 1.755311 2.032484 2.341357 2.684598 3.083424 3.534696 4.060266 4.714793 5.566966 6.746698 8.792173 0
37 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E41 1.094992 7.594688 4.009122 1.386179 1.921493 0.2801874 2.404269 0 3.390887 1.882372 2.246962 2.527011 2.7649 2.975147 3.165796 3.339867 3.507971 3.685302 3.874403 4.069649 4.276133 4.495841 4.73043 4.988364 5.2751 5.597079 5.977906 6.472453 0
38 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B42 0.0001172979 25.0849 2.939545 2.953128 8.720964 2.058483 9.530021 0 0.2290154 0.1491149 0.3067472 0.4747991 0.6539302 0.8444049 1.046281 1.261686 1.498107 1.750704 2.033024 2.342265 2.68913 3.077295 3.531836 4.064738 4.714332 5.554499 6.759402 8.753942 0
38 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E42 1.023682 7.569696 4.008906 1.386406 1.922122 0.2782634 2.402678 0 3.39081 1.879119 2.244943 2.527473 2.766635 2.977237 3.164642 3.338055 3.509454 3.685727 3.873646 4.068933 4.276335 4.493847 4.729345 4.98627 5.270071 5.596714 5.977407 6.481536 0
39 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B43 0.001610613 25.41493 2.939423 2.952033 8.714498 2.057885 9.562512 0 0.01486226 0.1481625 0.3080221 0.4741037 0.6550732 0.8442296 1.044171 1.263555 1.499955 1.751894 2.033833 2.341667 2.690435 3.080462 3.531523 4.066876 4.713814 5.567811 6.745478 8.798355 0
39 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E43 1.099545 7.531582 4.008883 1.385895 1.920705 0.2782952 2.400265 0 3.357147 1.877691 2.247669 2.531202 2.76593 2.974825 3.165211 3.339339 3.507485 3.688179 3.873258 4.068655 4.273524 4.495713 4.731169 4.990469 5.275749 5.598198 5.976064 6.479645 0
40 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B44 0.0000639071 23.41536 2.938589 2.945529 8.676139 2.012908 8.96677 0 0.07398547 0.148169 0.3071835 0.4744934 0.654989 0.8421836 1.047308 1.262883 1.498947 1.75231 2.030645 2.343621 2.690637 3.079713 3.535733 4.066079 4.713476 5.558287 6.740514 8.795896 0
40 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E44 1.106098 7.538468 4.008924 1.386324 1.921893 0.2792006 2.403364 0 3.356737 1.882349 2.247219 2.529572 2.764839 2.974925 3.164013 3.339798 3.509268 3.686418 3.87193 4.06758 4.276812 4.496634 4.732008 4.989257 5.272641 5.596961 5.975987 6.478621 0
41 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B45 0.001375249 20.47098 2.93487 2.921916 8.537593 1.911463 7.952177 0 0.01463374 0.1482227 0.3068831 0.4741302 0.6540525 0.8433431 1.04538 1.26336 1.49605 1.751436 2.032654 2.343596 2.690735 3.075115 3.527292 4.061765 4.71905 5.555189 6.743589 8.770333 0
41 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E45 1.069408 7.61508 4.009184 1.386417 1.922153 0.2804447 2.404779 0 3.390316 1.883904 2.247682 2.530941 2.766146 2.977376 3.163106 3.338351 3.509661 3.686737 3.872486 4.067069 4.275623 4.492836 4.733197 4.987431 5.273469 5.593222 5.974196 6.472214 0
42 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B46 0.002402439 22.29346 2.936671 2.933559 8.605769 1.962735 8.471538 0 0.07374298 0.1486714 0.3076833 0.4759338 0.6544135 0.8419846 1.043553 1.262442 1.497377 1.75366 2.034459 2.342211 2.687948 3.075981 3.534651 4.065852 4.718782 5.556374 6.755082 8.757755 0
42 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E46 1.0868 7.561527 4.008941 1.386315 1.92187 0.2790081 2.403191 0 3.633745 1.882838 2.246628 2.528041 2.76852 2.976141 3.166306 3.33893 3.508039 3.686908 3.871608 4.066848 4.27338 4.492831 4.733399 4.989685 5.273652 5.593836 5.981278 6.476843 0
43 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B47 0.001399973 22.17172 2.935623 2.927917 8.572696 1.943927 8.305233 0 0.1662618 0.1484871 0.3084685 0.4771771 0.6539841 0.8448606 1.044812 1.264619 1.497881 1.755623 2.03495 2.339351 2.689263 3.080657 3.531269 4.061419 4.721941 5.553447 6.755258 8.797722 0
43 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E47 1.120375 7.617296 4.009044 1.386159 1.921436 0.2795833 2.402733 0 3.390692 1.876551 2.249248 2.528669 2.767373 2.974227 3.165805 3.337573 3.507975 3.685274 3.87079 4.069732 4.276928 4.496317 4.732558 4.986462 5.275414 5.596363 5.97607 6.475393 0
44 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B48 0.0005568532 20.9586 2.93406 2.91822 8.516006 1.903668 7.915049 0 0.04440438 0.1496886 0.3065969 0.4760745 0.6531028 0.8437437 1.046398 1.262042 1.497874 1.75227 2.030698 2.343823 2.686996 3.078892 3.530781 4.06795 4.723953 5.569645 6.735608 8.773214 0
44 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E48 1.112362 7.637433 4.009117 1.386284 1.921785 0.2800632 2.404952 0 3.219869 1.881846 2.24984 2.527781 2.766326 2.977409 3.166334 3.339021 3.510175 3.687964 3.872426 4.068645 4.273201 4.493611 4.732176 4.988808 5.274878 5.597191 5.981984 6.474565 0
45 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B49 0.002929131 24.24579 2.93825 2.945339 8.675022 2.02429 9.146408 0 0.01433446 0.1501 0.3082296 0.4772728 0.6522384 0.8421678 1.044766 1.26155 1.497333 1.751583 2.034929 2.343208 2.689291 3.075403 3.526474 4.060517 4.726345 5.55995 6.734145 8.741213 0
45 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E49 1.012971 7.648389 4.008978 1.38661 1.922686 0.279808 2.407051 0 3.356604 1.881847 2.248235 2.528318 2.768271 2.973768 3.16563 3.339659 3.507727 3.684762 3.872261 4.06996 4.274752 4.494739 4.733394 4.987132 5.270483 5.593284 5.980113 6.472366 0
46 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B50 0.001555643 22.13408 2.936779 2.931834 8.595652 1.946718 8.29018 0 0.01461764 0.1502689 0.3073208 0.4764352 0.6538386 0.8431112 1.044422 1.264131 1.499508 1.754649 2.033859 2.342428 2.688761 3.082812 3.529137 4.065252 4.724826 5.558418 6.758128 8.754257 0
46 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E50 1.075364 7.615829 4.008975 1.38644 1.922215 0.2795407 2.4051 0 3.323171 1.882386 2.244825 2.528973 2.766725 2.976104 3.165827 3.336687 3.507793 3.687402 3.873688 4.069297 4.276098 4.493847 4.731633 4.989604 5.271219 5.596643 5.9741 6.481536 0
47 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B51 0.00272586 21.06418 2.934543 2.922359 8.540179 1.920215 8.058788 0 0.0444282 0.1501585 0.3062372 0.4741452 0.652554 0.8426571 1.045614 1.262653 1.49585 1.752623 2.034899 2.343058 2.686869 3.081295 3.534918 4.067152 4.713965 5.565547 6.75802 8.748789 0
47 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E51 1.061937 7.647556 4.009025 1.386587 1.922623 0.2803787 2.407245 0 3.39023 1.878102 2.244834 2.529377 2.764814 2.977113 3.163727 3.33753 3.510104 3.685402 3.873087 4.069364 4.273789 4.492771 4.729221 4.989353 5.270118 5.594184 5.975839 6.478813 0
48 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B52 0.002281479 22.82869 2.936821 2.934992 8.61418 1.972516 8.584661 0 0.01524688 0.1499548 0.3094237 0.4755214 0.6536368 0.8448972 1.046162 1.26196 1.496975 1.754771 2.035758 2.3411 2.685232 3.081944 3.528672 4.068632 4.719692 5.560981 6.744169 8.745314 0
48 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E52 1.114476 7.539579 4.009027 1.386054 1.921145 0.2791525 2.401493 0 3.357059 1.883614 2.245899 2.529022 2.768317 2.977613 3.163275 3.339882 3.507487 3.686607 3.873251 4.069047 4.274969 4.493239 4.73317 4.985997 5.27246 5.596159 5.977561 6.470592 0
49 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B53 0.0009082108 23.78332 2.93778 2.940898 8.648884 1.998963 8.86876 0 0.1049228 0.1496276 0.3093101 0.4761155 0.6546685 0.8445823 1.045105 1.261769 1.499088 1.75285 2.033294 2.340526 2.688737 3.076202 3.530943 4.063655 4.715813 5.564113 6.735938 8.78382 0
49 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E53 1.105124 7.556353 4.009095 1.386083 1.921226 0.279625 2.402109 0 3.322847 1.879189 2.24475 2.528279 2.76513 2.975954 3.164365 3.337069 3.50814 3.687453 3.871424 4.070044 4.27284 4.496628 4.730249 4.986723 5.271671 5.596802 5.978283 6.475603 0
50 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B54 0.001173243 22.91185 2.936639 2.93568 8.618218 1.979658 8.661195 0 0.0743375 0.1501937 0.3083214 0.4764757 0.6547653 0.8417334 1.044079 1.26483 1.498864 1.752083 2.031801 2.340798 2.690896 3.079684 3.53582 4.069129 4.719169 5.558816 6.751377 8.774432 0
50 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E54 1.124006 7.555003 4.009047 1.386305 1.921841 0.2798474 2.40355 0 3.323132 1.883692 2.250609 2.527734 2.7646 2.97369 3.164828 3.336987 3.508599 3.686124 3.873165 4.068751 4.27589 4.493854 4.729463 4.988868 5.270732 5.593402 5.979016 6.473813 0
51 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B55 0.001708249 20.78691 2.93292 2.912865 8.484783 1.886639 7.765622 0 0.1052006 0.1506515 0.3078136 0.4769789 0.6547769 0.8442088 1.0435 1.264213 1.497445 1.755092 2.035323 2.345239 2.688727 3.080924 3.532151 4.060114 4.724286 5.552982 6.757568 8.766979 0
51 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E55 1.103737 7.552626 4.00894 1.385965 1.920899 0.2787631 2.400619 0 3.356822 1.875797 2.248343 2.528421 2.765013 2.975971 3.166369 3.338802 3.509292 3.687413 3.871542 4.070035 4.274034 4.494967 4.73257 4.990494 5.272104 5.598602 5.98021 6.480542 0
52 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B56 0.002108644 21.57622 2.935328 2.926104 8.562084 1.933548 8.185287 0 0.07460786 0.1502611 0.308668 0.4765415 0.6534252 0.8421696 1.044188 1.263468 1.499975 1.752221 2.031681 2.343467 2.685286 3.077366 3.527624 4.065117 4.714551 5.554136 6.754623 8.746251 0
52 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E56 1.10956 7.534841 4.008999 1.386017 1.921043 0.2790728 2.401917 0 3.254307 1.880309 2.248521 2.527511 2.7686 2.977187 3.164275 3.338701 3.507871 3.686388 3.872725 4.066732 4.275593 4.494793 4.729694 4.988696 5.273243 5.597617 5.980611 6.479219 0
53 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B57 0.0008676607 20.5227 2.935164 2.922101 8.538674 1.907482 7.906016 0 0.1041355 0.1484173 0.3073565 0.4760785 0.6524611 0.8442694 1.045079 1.264968 1.497202 1.751455 2.034803 2.341914 2.688362 3.081216 3.529688 4.061042 4.72197 5.556424 6.737494 8.760718 0
53 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E57 1.060723 7.589012 4.00899 1.386468 1.922294 0.2796991 2.405428 0 3.323129 1.882298 2.247896 2.530618 2.765489 2.974484 3.16391 3.337938 3.508986 3.686968 3.87267 4.06618 4.273695 4.496391 4.732145 4.990723 5.275299 5.593932 5.975647 6.472007 0
54 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B58 0.001459928 23.07926 2.935455 2.929212 8.580285 1.958974 8.495598 0 0.04418614 0.1501302 0.3068719 0.4772086 0.6521934 0.8414294 1.045647 1.261204 1.499722 1.750614 2.030824 2.343751 2.686131 3.081727 3.53116 4.065505 4.722416 5.552835 6.738649 8.748709 0
54 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E58 1.070557 7.517809 4.008918 1.386097 1.921264 0.2781547 2.401555 0 3.492596 1.88296 2.249313 2.527983 2.765332 2.974081 3.164391 3.338938 3.50713 3.687774 3.87185 4.068086 4.275759 4.493577 4.733916 4.986481 5.272021 5.594134 5.974609 6.471583 0
55 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B59 0.001782954 21.57359 2.934258 2.919932 8.526001 1.912439 8.003927 0 0.2292276 0.1501093 0.3089574 0.4757566 0.6526783 0.844393 1.046368 1.264312 1.496426 1.754926 2.034658 2.342427 2.689772 3.076413 3.534386 4.068389 4.713174 5.565741 6.756726 8.748847 0
55 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E59 1.114727 7.540481 4.008905 1.386167 1.921459 0.2782052 2.401008 0 3.323114 1.875838 2.24526 2.531292 2.764967 2.975344 3.163985 3.33765 3.509632 3.686775 3.872478 4.070096 4.274074 4.493509 4.733663 4.989441 5.274751 5.598574 5.981217 6.476743 0
56 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B60 0.001121887 35.83072 2.94959 3.049395 9.29881 2.725833 19.12656 0 0.07439537 0.1502239 0.3074444 0.47448 0.6545583 0.8432236 1.043462 1.264206 1.500275 1.753898 2.034615 2.342796 2.689121 3.079535 3.535405 4.060474 4.713608 5.563629 6.741825 8.783139 0
56 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E60 1.081355 7.549207 4.008907 1.385945 1.920844 0.2779304 2.400628 0 3.255222 1.876368 2.2462 2.531571 2.764817 2.974079 3.164414 3.338287 3.508601 3.687485 3.874076 4.06761 4.274436 4.496671 4.731187 4.990938 5.270638 5.597048 5.981044 6.478701 0
57 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B61 0.002374005 25.76812 2.940083 2.958614 8.753398 2.093105 9.937081 0 0.01456391 0.1494914 0.308127 0.4751491 0.654956 0.8443998 1.043584 1.261843 1.49898 1.752668 2.035294 2.34025 2.688231 3.075843 3.533224 4.067639 4.713875 5.56747 6.760418 8.797259 0
57 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E61 1.098538 7.60095 4.009007 1.386395 1.922091 0.2793009 2.404534 0 3.184703 1.88315 2.248793 2.530308 2.766724 2.975486 3.164646 3.336608 3.50726 3.687219 3.872709 4.069416 4.272869 4.493083 4.733768 4.987566 5.272186 5.596846 5.974339 6.47507 0
58 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B62 0.002116501 27.00148 2.940581 2.964934 8.790832 2.136473 10.50683 0 0.04379831 0.1482505 0.3082422 0.4748921 0.6525661 0.842206 1.04392 1.261652 1.498122 1.755067 2.034182 2.341053 2.685895 3.079107 3.529613 4.065991 4.722061 5.554089 6.742927 8.782445 0
58 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E62 1.102115 7.555627 4.009043 1.386335 1.921924 0.2792128 2.40363 0 3.425104 1.881289 2.24753 2.526789 2.765896 2.976568 3.166213 3.339554 3.509191 3.686673 3.873704 4.066781 4.275725 4.496794 4.732703 4.990415 5.270917 5.593818 5.979062 6.478168 0
59 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B63 0.0001946255 24.39523 2.936744 2.937698 8.630072 2.002703 8.994076 0 0.07411373 0.149384 0.3080895 0.4771043 0.655265 0.8442127 1.047381 1.264868 1.496095 1.752882 2.033272 2.342436 2.684363 3.082208 3.53088 4.07049 4.721007 5.562291 6.737487 8.797179 0
59 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E63 1.10615 7.542245 4.008934 1.386026 1.921069 0.2787845 2.401316 0 3.289027 1.883767 2.249175 2.527479 2.767835 2.974043 3.165679 3.337005 3.509367 3.687154 3.871082 4.066833 4.276583 4.495523 4.73303 4.986802 5.271475 5.595212 5.981667 6.475807 0
60 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B64 0.001331572 22.81794 2.936159 2.931378 8.592979 1.959792 8.468758 0 0.07471463 0.1505861 0.3083599 0.4740947 0.6528915 0.8412003 1.047442 1.260915 1.499621 1.755606 2.031805 2.343225 2.68993 3.079923 3.532139 4.061424 4.721951 5.553218 6.734497 8.741164 0
60 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E64 1.119859 7.523773 4.009056 1.386221 1.92161 0.2792752 2.402827 0 3.458478 1.879069 2.245895 2.527295 2.764517 2.977225 3.162761 3.339147 3.508224 3.687463 3.873489 4.069483 4.277005 4.496705 4.73029 4.989611 5.272298 5.596172 5.977961 6.474381 0
61 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B65 0.001707823 20.81675 2.934231 2.919107 8.521187 1.903132 7.887756 0 0.0442964 0.1493237 0.3083626 0.4749959 0.6536006 0.8435065 1.04486 1.264431 1.499268 1.751619 2.033507 2.341156 2.691019 3.07684 3.534216 4.066434 4.722731 5.563809 6.761694 8.77055 0
61 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E65 1.100742 7.615493 4.008849 1.386207 1.92157 0.2788727 2.403379 0 3.219586 1.880436 2.248449 2.529302 2.766438 2.974416 3.165095 3.339163 3.508265 3.686423 3.873585 4.067088 4.276601 4.496812 4.732649 4.991256 5.274897 5.595647 5.979719 6.478817 0
62 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B66 0.001365316 20.78032 2.9346 2.920281 8.528039 1.906513 7.920435 0 0.1968154 0.1489538 0.3075063 0.4748823 0.6542559 0.8423304 1.045881 1.264894 1.498968 1.752633 2.03299 2.341923 2.687021 3.07944 3.534368 4.066503 4.725298 5.569282 6.760243 8.775248 0
62 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E66 1.062914 7.5498 4.008879 1.386249 1.921687 0.2783561 2.40259 0 3.670207 1.876512 2.244962 2.530094 2.765454 2.973763 3.163794 3.339127 3.507323 3.685404 3.873468 4.069705 4.272807 4.493408 4.729348 4.98607 5.274603 5.598616 5.980096 6.472769 0
63 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B67 0.001201981 20.68107 2.934988 2.923017 8.544025 1.916464 7.999007 0 0.1047081 0.1505887 0.3076012 0.4742325 0.6539085 0.8421897 1.045339 1.2617 1.497557 1.753983 2.033642 2.339031 2.684413 3.081528 3.529582 4.066567 4.722415 5.570881 6.761659 8.742961 0
63 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E67 1.116342 7.525419 4.008916 1.38615 1.921412 0.2787746 2.401285 0 3.323802 1.883688 2.248652 2.530716 2.768535 2.975545 3.164306 3.338331 3.510274 3.688027 3.872401 4.067572 4.273712 4.493962 4.730471 4.990169 5.27006 5.593977 5.980102 6.475503 0
64 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B68 0.000308309 23.4782 2.936777 2.937202 8.627154 1.992798 8.832068 0 0.1042581 0.1489993 0.3073559 0.4768173 0.6535519 0.8435661 1.043422 1.26492 1.496907 1.751409 2.034546 2.341387 2.684274 3.081856 3.53047 4.063809 4.713984 5.563413 6.73733 8.796644 0
64 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E68 1.104933 7.55701 4.008857 1.386079 1.921216 0.2789329 2.402321 0 3.562838 1.879157 2.245623 2.531683 2.764722 2.973985 3.165537 3.336731 3.508195 3.685337 3.87389 4.067423 4.275768 4.495082 4.732922 4.990067 5.272963 5.593921 5.977388 6.476801 0
65 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B69 0.001668927 24.081 2.939475 2.952521 8.717382 2.046702 9.311337 0 0.07426319 0.1503655 0.307923 0.4753556 0.6521384 0.8445911 1.045506 1.263689 1.49835 1.753591 2.031652 2.343166 2.686613 3.079977 3.529935 4.06971 4.712831 5.562956 6.736567 8.753326 0
65 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E69 1.092492 7.598697 4.008986 1.386096 1.921261 0.2789995 2.402004 0 3.289068 1.876024 2.249094 2.527276 2.766005 2.975459 3.163821 3.336613 3.509559 3.686795 3.870985 4.066322 4.275392 4.493435 4.733897 4.989483 5.27074 5.598288 5.980581 6.479805 0
66 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B70 0.000092457 28.3237 2.943156 2.979965 8.880194 2.20927 11.39411 0 0.1656897 0.1501309 0.3063329 0.4763066 0.654356 0.8431224 1.04608 1.263554 1.4976 1.752339 2.03432 2.344758 2.686431 3.079656 3.53203 4.066437 4.713529 5.5586 6.748224 8.761847 0
66 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E70 1.118792 7.577887 4.009011 1.386266 1.921733 0.2795509 2.403895 0 3.424123 1.878893 2.24792 2.529631 2.76582 2.976646 3.163456 3.336897 3.508124 3.68521 3.871862 4.066376 4.275039 4.497026 4.733266 4.987416 5.272413 5.59859 5.979102 6.47349 0
67 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B71 0.00141893 25.23019 2.938256 2.948177 8.69175 2.048545 9.471439 0 0.04425075 0.1501727 0.3062453 0.4773006 0.6544142 0.8449282 1.045951 1.262397 1.496668 1.755473 2.034419 2.338934 2.686743 3.081843 3.527918 4.067807 4.723075 5.554579 6.745992 8.770929 0
67 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E71 1.082427 7.575722 4.008821 1.386076 1.921206 0.2783678 2.401638 0 3.323352 1.880023 2.246699 2.531078 2.766868 2.975323 3.163318 3.337474 3.510451 3.686606 3.871879 4.067029 4.276329 4.492977 4.733589 4.988202 5.271551 5.595035 5.977987 6.474724 0
68 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B72 0.002034876 20.75204 2.934344 2.919476 8.523338 1.90311 7.886189 0 0.043808 0.1499051 0.307056 0.4760381 0.6551023 0.8420537 1.047513 1.263611 1.497079 1.75398 2.034785 2.34515 2.688423 3.082627 3.534614 4.062266 4.716867 5.553718 6.737039 8.76307 0
68 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E72 1.034988 7.603614 4.008962 1.386328 1.921905 0.2792065 2.405094 0 3.323665 1.881461 2.246448 2.531822 2.765539 2.977461 3.162926 3.336646 3.50967 3.684794 3.872108 4.068452 4.275154 4.494871 4.733094 4.987545 5.27189 5.594733 5.977933 6.470294 0
69 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B73 0.0004873157 20.77949 2.935688 2.926539 8.564631 1.93098 8.143576 0 0.1050457 0.1476246 0.3069517 0.4748809 0.6540039 0.8434842 1.046909 1.263937 1.495861 1.75419 2.030143 2.339261 2.688447 3.076808 3.528575 4.070087 4.722329 5.561579 6.759757 8.772064 0
69 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E73 1.094945 7.57841 4.009057 1.386109 1.921299 0.2797707 2.402747 0 3.219657 1.876619 2.250317 2.531145 2.765679 2.975706 3.166144 3.337224 3.50813 3.685739 3.87407 4.067021 4.274445 4.495474 4.733514 4.987268 5.271909 5.593122 5.97848 6.471053 0
70 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B74 0.00140712 23.27336 2.936491 2.934178 8.6094 1.975711 8.649209 0 0.01446977 0.147848 0.3094043 0.4758017 0.6524974 0.8443366 1.045762 1.261854 1.496188 1.755087 2.030186 2.34194 2.690843 3.078381 3.534384 4.067846 4.718303 5.565876 6.760664 8.745392 0
70 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E74 1.104642 7.524945 4.008929 1.386361 1.921998 0.2793577 2.403946 0 3.458438 1.879026 2.246703 2.53044 2.767632 2.977008 3.166263 3.338311 3.509608 3.686808 3.871506 4.069212 4.276171 4.494051 4.732953 4.987691 5.275464 5.593165 5.974311 6.47232 0
71 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B75 0.002166248 22.34359 2.937497 2.936803 8.624813 1.971041 8.535922 0 0.01491879 0.1487044 0.3073711 0.4758912 0.6553781 0.8444667 1.044625 1.264601 1.499977 1.752208 2.035572 2.339773 2.689181 3.076881 3.53285 4.064887 4.720164 5.561042 6.762044 8.781064 0
71 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E75 1.119095 7.536128 4.008903 1.386261 1.92172 0.2786344 2.401128 0 3.424377 1.8798 2.245357 2.527539 2.765996 2.974249 3.162888 3.338445 3.507591 3.684833 3.874366 4.068233 4.274804 4.493298 4.729458 4.990229 5.272788 5.597675 5.980903 6.473824 0
72 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B76 0.001898502 30.93386 2.944293 2.996888 8.98134 2.349897 13.43694 0 0.1976624 0.148832 0.3091226 0.4772384 0.6530184 0.8436229 1.047268 1.262297 1.498472 1.754496 2.030701 2.344495 2.685388 3.080548 3.531334 4.062353 4.719711 5.568777 6.748047 8.750519 0
72 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E76 1.117306 7.529114 4.008836 1.386127 1.921347 0.2783487 2.401603 0 3.527909 1.882145 2.249775 2.530257 2.768183 2.977576 3.163888 3.338781 3.510437 3.686334 3.872841 4.069992 4.273505 4.496735 4.730548 4.990122 5.272794 5.597371 5.976071 6.471351 0
73 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B77 0.0002538631 24.07388 2.937884 2.941309 8.651301 2.004241 8.95023 0 0.04457157 0.1479071 0.3064143 0.4757818 0.6543143 0.8430095 1.044203 1.261005 1.497804 1.7518 2.034557 2.344927 2.690883 3.080393 3.529505 4.062585 4.713257 5.566977 6.739934 8.794686 0
73 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E77 1.103021 7.537017 4.008926 1.38595 1.920859 0.2785106 2.400511 0 3.323356 1.882838 2.249169 2.528014 2.768076 2.973856 3.164473 3.33728 3.507919 3.68514 3.871882 4.068909 4.272996 4.496817 4.733722 4.990689 5.270118 5.598186 5.980355 6.479045 0
74 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B78 0.001420864 24.8952 2.938082 2.94578 8.67762 2.035718 9.318524 0 0.1355267 0.1480241 0.3064682 0.4764312 0.6535745 0.8414336 1.045919 1.263334 1.497578 1.751473 2.032138 2.339777 2.684623 3.078508 3.533187 4.059968 4.72688 5.56035 6.740068 8.79317 0
74 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E78 1.105879 7.523852 4.008801 1.385972 1.920919 0.2779475 2.400359 0 3.492944 1.875852 2.249666 2.526759 2.767744 2.977175 3.165989 3.339669 3.508284 3.687108 3.871545 4.069794 4.273504 4.494986 4.730282 4.990355 5.272126 5.593116 5.975384 6.479425 0
75 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B79 0.0003279269 21.61953 2.935242 2.924392 8.55207 1.923928 8.094537 0 0.07439882 0.1481721 0.3069129 0.4746041 0.6530042 0.8436524 1.046446 1.262579 1.49586 1.753637 2.033782 2.343965 2.68998 3.080224 3.532024 4.064023 4.721343 5.568956 6.754625 8.774946 0
75 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E79 1.032135 7.573036 4.009001 1.386308 1.92185 0.2787943 2.402106 0 3.25501 1.879192 2.250078 2.530034 2.767787 2.975733 3.163093 3.337746 3.509934 3.685046 3.871861 4.066134 4.273273 4.495671 4.730225 4.987241 5.275077 5.59533 5.978792 6.471326 0
76 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B80 0.000991541 27.48768 2.940894 2.965773 8.795812 2.146451 10.69438 0 0.07429881 0.1498655 0.307881 0.4753469 0.6524791 0.8438925 1.044042 1.261544 1.499028 1.752752 2.034457 2.344046 2.684947 3.078925 3.526665 4.063194 4.714971 5.552686 6.759481 8.798422 0
76 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E80 1.098245 7.561717 4.008959 1.386375 1.922035 0.279206 2.40402 0 3.424714 1.881642 2.249017 2.530122 2.765609 2.976242 3.163369 3.338255 3.510041 3.686092 3.873399 4.066658 4.273989 4.496163 4.730037 4.989101 5.275831 5.597497 5.978772 6.478127 0
77 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B81 0.0001868369 20.67671 2.933469 2.916036 8.503264 1.896988 7.847733 0 0.07446223 0.1490618 0.3079778 0.4769872 0.6530964 0.8431842 1.043977 1.26243 1.49553 1.752724 2.030671 2.33994 2.684735 3.076107 3.530781 4.064477 4.714897 5.570608 6.741491 8.786903 0
77 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E81 1.046635 7.525245 4.008784 1.386307 1.921848 0.2781228 2.402551 0 3.289027 1.879356 2.246987 2.527888 2.768723 2.975636 3.164375 3.338007 3.508141 3.684787 3.874044 4.069613 4.276769 4.495027 4.730654 4.987766 5.271412 5.597124 5.977563 6.479369 0
78 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B82 0.002254404 24.63453 2.938265 2.943786 8.665874 2.018959 9.13744 0 0.04455658 0.1489632 0.3073403 0.4752848 0.6548127 0.8416033 1.047006 1.26108 1.498422 1.753086 2.034869 2.344991 2.685275 3.080195 3.534938 4.066317 4.722132 5.571976 6.752364 8.749551 0
78 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E82 1.108815 7.573183 4.009057 1.386124 1.921341 0.2790899 2.401018 0 3.323122 1.878248 2.244703 2.530553 2.766293 2.974352 3.164095 3.337958 3.510295 3.687939 3.870739 4.066875 4.275742 4.496459 4.73339 4.987505 5.271854 5.598922 5.977483 6.475976 0
79 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B83 0.002622234 25.19597 2.939215 2.952741 8.718679 2.063547 9.600468 0 0.01507893 0.1478613 0.3075061 0.4746293 0.6524853 0.8442848 1.044644 1.261566 1.49763 1.751056 2.030108 2.344778 2.689217 3.079315 3.534776 4.067163 4.720032 5.552881 6.762692 8.749387 0
79 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E83 1.095587 7.523102 4.00879 1.385885 1.920677 0.2780623 2.400383 0 3.323311 1.877819 2.249083 2.52696 2.766128 2.975534 3.165041 3.336808 3.508733 3.685575 3.873024 4.06695 4.273706 4.496984 4.731431 4.988019 5.27199 5.597891 5.979152 6.472136 0
80 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B84 0.001942079 22.69247 2.936375 2.931853 8.595759 1.958375 8.448475 0 0.04472201 0.1493683 0.3075958 0.4763205 0.6551289 0.8412917 1.04658 1.262376 1.49679 1.753955 2.034867 2.33966 2.685838 3.077753 3.53439 4.064768 4.725435 5.560788 6.734 8.767519 0
80 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E84 1.083155 7.568374 4.009073 1.386393 1.922086 0.2789537 2.402958 0 3.356984 1.879857 2.245241 2.530682 2.767085 2.974561 3.16478 3.337357 3.507719 3.687712 3.874463 4.066598 4.27534 4.496156 4.732005 4.987249 5.274273 5.596307 5.980402 6.481042 0
81 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B85 0.001775326 26.91002 2.94021 2.962738 8.777818 2.13053 10.45986 0 0.1046214 0.1480433 0.3070796 0.4771702 0.6524105 0.8414305 1.047377 1.263136 1.497714 1.753747 2.035734 2.33884 2.687667 3.081419 3.532262 4.071415 4.722496 5.560408 6.751242 8.740979 0
81 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E85 1.079175 7.592344 4.008978 1.386461 1.922274 0.2797161 2.405181 0 3.39081 1.877449 2.24659 2.529094 2.765858 2.975668 3.166103 3.338053 3.50854 3.687376 3.873077 4.06722 4.273961 4.493214 4.730171 4.990394 5.27475 5.595466 5.974304 6.478293 0
82 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B86 0.0007002316 31.63042 2.946169 3.0095 9.057092 2.410245 14.19094 0 0.04440811 0.1497096 0.3086604 0.4772449 0.6529644 0.8431939 1.043975 1.26369 1.500345 1.751032 2.032676 2.343661 2.687648 3.083183 3.526481 4.067767 4.719158 5.554877 6.739037 8.796415 0
82 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E86 1.117902 7.598053 4.009122 1.386183 1.921502 0.2799588 2.403274 0 3.288894 1.880234 2.247757 2.528093 2.76742 2.976863 3.166285 3.339185 3.509284 3.688251 3.871034 4.068012 4.276231 4.493943 4.731527 4.988231 5.272268 5.592216 5.981096 6.471338 0
83 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B87 0.0001522957 20.86783 2.935613 2.924838 8.55468 1.919319 8.018148 0 0.04522814 0.1495837 0.308226 0.4741039 0.6547462 0.8433931 1.045264 1.264897 1.496455 1.754028 2.032222 2.339923 2.688595 3.076772 3.529115 4.065166 4.716407 5.569306 6.736392 8.741843 0
83 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E87 1.036552 7.559149 4.008913 1.386354 1.921978 0.2789089 2.4041 0 3.424231 1.877452 2.24845 2.529049 2.76853 2.97438 3.163203 3.337351 3.509599 3.68586 3.872937 4.068591 4.27571 4.493803 4.729804 4.991252 5.273812 5.597257 5.97927 6.477878 0
84 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B88 0.002753314 26.60061 2.939693 2.959022 8.755809 2.111462 10.23409 0 0.1352551 0.1475915 0.3066715 0.4767172 0.6519996 0.8437294 1.044103 1.264176 1.49834 1.752513 2.032611 2.341413 2.690843 3.077107 3.535159 4.066211 4.719424 5.562116 6.759221 8.756296 0
84 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E88 1.07623 7.5319 4.008958 1.386274 1.921756 0.2794254 2.403563 0 3.458593 1.878554 2.247262 2.530308 2.767841 2.974195 3.165988 3.338642 3.510168 3.686669 3.87109 4.066704 4.275574 4.495092 4.730474 4.988722 5.273695 5.592355 5.975136 6.477752 0
85 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B89 0.001783343 28.80319 2.943162 2.983319 8.90019 2.237651 11.77743 0 0.0441833 0.1494209 0.3081093 0.4751462 0.654448 0.8418657 1.044649 1.261192 1.497692 1.753016 2.032533 2.340926 2.684794 3.083281 3.533138 4.070992 4.718336 5.570796 6.736245 8.741451 0
85 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E89 1.048012 7.607451 4.008982 1.386658 1.922822 0.2792169 2.406063 0 3.323449 1.878891 2.247606 2.530897 2.765497 2.976887 3.166119 3.337426 3.507353 3.686642 3.872197 4.068629 4.275935 4.494915 4.729076 4.991132 5.27329 5.598803 5.980906 6.470023 0
86 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B90 0.001456428 21.48452 2.935563 2.927022 8.567456 1.935413 8.194217 0 0.01426945 0.1489226 0.307603 0.4761659 0.6552761 0.8416442 1.046517 1.265115 1.498328 1.753672 2.034362 2.341055 2.69094 3.082233 3.528522 4.066652 4.720791 5.566077 6.753509 8.794105 0
86 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E90 1.068466 7.598739 4.008919 1.386325 1.921898 0.2793599 2.403811 0 3.220258 1.884353 2.25033 2.526877 2.767213 2.976803 3.163818 3.338122 3.50813 3.685621 3.874319 4.067408 4.276651 4.49696 4.730398 4.987089 5.273206 5.596919 5.981852 6.479989 0
87 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B91 0.001968157 23.68376 2.937415 2.9398 8.642424 1.998738 8.877775 0 0.1353717 0.1477658 0.3071455 0.4770388 0.6533952 0.8437595 1.045332 1.26286 1.49988 1.752278 2.030215 2.34044 2.688977 3.081823 3.532309 4.070603 4.722556 5.556629 6.751125 8.772988 0
87 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E91 1.034309 7.594737 4.009134 1.38621 1.921577 0.2798117 2.404656 0 3.563538 1.875879 2.244904 2.526971 2.76865 2.975562 3.165038 3.337438 3.509383 3.686352 3.872122 4.068878 4.276451 4.494808 4.733953 4.987062 5.270976 5.596797 5.976639 6.477144 0
88 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B92 0.0006892142 23.09444 2.936828 2.935456 8.616903 1.975353 8.620002 0 0.2289337 0.1498255 0.3071667 0.47475 0.6541434 0.8422584 1.044682 1.263488 1.496998 1.750898 2.033463 2.342036 2.688249 3.082434 3.528118 4.071 4.713098 5.571944 6.76121 8.778857 0
88 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E92 1.114694 7.61172 4.009116 1.38626 1.921717 0.2806757 2.404462 0 3.288528 1.881781 2.24805 2.528063 2.766544 2.975618 3.165031 3.337877 3.507177 3.687052 3.871003 4.068318 4.273631 4.492917 4.730107 4.989694 5.273349 5.597089 5.976213 6.481361 0
89 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B93 0.0000521358 20.70649 2.933586 2.917216 8.510149 1.901555 7.885576 0 0.1045149 0.1497605 0.3069598 0.4768557 0.6526421 0.8421574 1.046718 1.264496 1.496866 1.751244 2.031251 2.344355 2.690268 3.07864 3.528094 4.070446 4.71648 5.554778 6.755308 8.781256 0
89 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E93 1.122375 7.579735 4.008888 1.386197 1.921543 0.2789326 2.403054 0 3.322582 1.88001 2.250607 2.527719 2.764914 2.973983 3.163178 3.33703 3.507113 3.687583 3.872399 4.067292 4.274741 4.496781 4.730533 4.988844 5.270384 5.594465 5.975628 6.478733 0
90 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B94 0.001811423 21.17346 2.935456 2.925945 8.561153 1.927392 8.101108 0 0.07404649 0.147899 0.3076032 0.4738989 0.6523466 0.8437625 1.046157 1.261768 1.496706 1.753606 2.033719 2.341547 2.689238 3.080678 3.528647 4.063425 4.719842 5.564651 6.750287 8.777497 0
90 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E94 1.124319 7.609066 4.009198 1.386253 1.921698 0.2805475 2.403719 0 3.184252 1.876261 2.249512 2.527853 2.766028 2.976417 3.164961 3.339094 3.510066 3.685114 3.872372 4.067262 4.274152 4.49416 4.729175 4.990878 5.271884 5.59626 5.981959 6.471543 0
91 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B95 0.002080752 25.75503 2.939638 2.955205 8.733239 2.079058 9.805833 0 0.2611413 0.148331 0.30625 0.4766617 0.6530693 0.841737 1.046526 1.262401 1.496805 1.754374 2.031438 2.344029 2.689739 3.07687 3.53426 4.067504 4.722253 5.568171 6.752192 8.774961 0
91 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E95 1.108285 7.573249 4.009106 1.386466 1.922287 0.2798955 2.403966 0 3.356721 1.87788 2.247712 2.526908 2.767454 2.974165 3.165752 3.33688 3.50903 3.685596 3.874292 4.06644 4.27593 4.496359 4.733892 4.987006 5.271426 5.594602 5.979239 6.471384 0
92 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B96 0.0003007533 23.07576 2.937905 2.940823 8.648438 1.99221 8.756924 0 0.04417551 0.1503601 0.3087609 0.4767065 0.6545929 0.8418816 1.044578 1.263931 1.49838 1.754562 2.032391 2.340205 2.691027 3.077383 3.53593 4.064783 4.715922 5.555593 6.74116 8.77153 0
92 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E96 1.112074 7.674263 4.009016 1.386368 1.922017 0.2801212 2.405489 0 3.390682 1.882437 2.248825 2.527071 2.767843 2.974854 3.166008 3.338065 3.509674 3.686935 3.873086 4.069348 4.274507 4.492972 4.729218 4.990269 5.273772 5.59389 5.978016 6.476636 0
93 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B97 0.002350337 24.51299 2.939011 2.947143 8.68565 2.023601 9.140663 0 0.1661025 0.1497978 0.3068759 0.474662 0.6527504 0.8441781 1.047005 1.262453 1.499971 1.753166 2.031444 2.342626 2.689544 3.083302 3.534723 4.066197 4.71247 5.554214 6.749481 8.77863 0
93 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E97 1.108075 7.639862 4.008985 1.386101 1.921278 0.2797249 2.403717 0 3.424783 1.883114 2.246801 2.531257 2.767483 2.976656 3.165645 3.339668 3.508348 3.687801 3.871755 4.068947 4.273153 4.497164 4.731464 4.987616 5.272096 5.592326 5.977055 6.474563 0
94 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B98 0.0005133608 20.59641 2.934312 2.918928 8.520139 1.900727 7.861697 0 0.07473289 0.1489584 0.3073554 0.4749845 0.6544576 0.8448332 1.045791 1.26503 1.498741 1.75326 2.030409 2.344915 2.690429 3.08202 3.527293 4.066338 4.721955 5.558902 6.751958 8.796785 0
94 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E98 1.033978 7.55072 4.008844 1.386122 1.921336 0.2782697 2.402603 0 3.390349 1.876032 2.245769 2.529178 2.767371 2.974202 3.16619 3.338599 3.508877 3.687646 3.871378 4.066208 4.274393 4.496397 4.732591 4.986487 5.271497 5.592246 5.981032 6.472775 0
95 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B99 0.001144802 22.63304 2.935889 2.929325 8.580945 1.952447 8.406344 0 0.01444534 0.1497255 0.3070303 0.4745439 0.6536847 0.8435993 1.046166 1.26517 1.500189 1.751952 2.030699 2.341309 2.686532 3.0791 3.535237 4.060063 4.723679 5.571553 6.745041 8.744307 0
95 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E99 1.104853 7.524192 4.008786 1.386143 1.921392 0.2783919 2.401385 0 3.322789 1.88327 2.245343 2.531318 2.768715 2.976291 3.164439 3.338232 3.508922 3.687477 3.870668 4.066195 4.274325 4.493678 4.731372 4.986304 5.27302 5.596418 5.978054 6.479806 0
96 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B100 0.001642583 22.59584 2.93695 2.932936 8.602116 1.957051 8.423411 0 0.01433839 0.148913 0.3076558 0.476535 0.6532379 0.8421367 1.046284 1.264729 1.495673 1.751566 2.031867 2.342774 2.689101 3.077686 3.532782 4.070657 4.726064 5.556264 6.754946 8.779041 0
96 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E100 1.12091 7.625883 4.009095 1.386374 1.922032 0.2803953 2.405935 0 3.424725 1.87825 2.249386 2.531667 2.765919 2.975903 3.16422 3.338984 3.507103 3.687599 3.874009 4.068504 4.276901 4.493116 4.733862 4.990203 5.275151 5.598378 5.974366 6.470587 0
97 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B101 0.001498935 22.2316 2.937048 2.936039 8.620323 1.971515 8.537914 0 0.1351261 0.1482522 0.3080283 0.4749471 0.6523877 0.8424203 1.046991 1.261927 1.499718 1.751207 2.035533 2.341054 2.684062 3.077083 3.530034 4.067241 4.724164 5.552824 6.752745 8.79848 0
97 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E101 1.100034 7.575665 4.00901 1.386195 1.921537 0.28009 2.403806 0 3.289268 1.878402 2.246111 2.528718 2.766006 2.973673 3.166212 3.339545 3.507533 3.685876 3.872227 4.067247 4.274511 4.49445 4.733866 4.988335 5.272309 5.596366 5.977852 6.475445 0
98 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B102 0.00158096 23.02366 2.93775 2.939349 8.639771 1.98622 8.703196 0 0.1664317 0.1496589 0.3083186 0.4760111 0.6522602 0.8432332 1.043805 1.263953 1.499107 1.750867 2.034228 2.342188 2.688205 3.078758 3.531984 4.069913 4.725835 5.5559 6.747688 8.769214 0
98 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E102 1.1222 7.578943 4.00896 1.386176 1.921484 0.2795036 2.4029 0 3.322891 1.884069 2.246678 2.527794 2.765101 2.976604 3.16283 3.338288 3.509064 3.687244 3.872119 4.06743 4.272943 4.494241 4.732736 4.991082 5.273391 5.594189 5.975708 6.473172 0
99 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B103 0.001403461 22.41653 2.93682 2.934727 8.612622 1.966505 8.491156 0 0.1980192 0.1499035 0.3073018 0.4772793 0.6533814 0.8432003 1.044978 1.262808 1.496737 1.755012 2.032232 2.344909 2.689804 3.081317 3.53313 4.064936 4.726497 5.554299 6.759253 8.753825 0
99 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E103 1.098266 7.519923 4.008956 1.386167 1.92146 0.2789425 2.401879 0 3.390769 1.881126 2.244772 2.528763 2.768543 2.977131 3.162834 3.339114 3.508995 3.686081 3.87317 4.067254 4.273884 4.493823 4.731603 4.989343 5.272407 5.595036 5.977921 6.480986 0
100 / Time between calls RiskExpon(2.9371) 1 Agent advertising campaign!B104 0.002933192 20.3352 2.934467 2.918217 8.515993 1.894678 7.793768 0 0.04491979 0.1498339 0.3068595 0.4760706 0.6552657 0.8441211 1.044837 1.262862 1.499281 1.75418 2.031394 2.338781 2.68571 3.07948 3.535546 4.065826 4.723501 5.566929 6.740165 8.780119 0
100 / Service time RiskTriang(1,3.3392,7.6877) 1 Agent advertising campaign!E104 1.116972 7.647829 4.009032 1.386281 1.921776 0.2795143 2.404483 0 3.357003 1.879966 2.247144 2.528744 2.767685 2.97737 3.164875 3.338453 3.507692 3.685687 3.871343 4.068162 4.276703 4.494016 4.729629 4.990115 5.271217 5.593564 5.976361 6.47914 0
1 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B6 0.0007481264 28.3111 2.94196 2.975306 8.852443 2.201256 11.35496 0 0.1045819 0.1501054 0.3065026 0.4768009 0.6524345 0.8422241 1.047028 1.263608 1.498247 1.752759 2.035744 2.345292 2.685507 3.077784 3.536037 4.06198 4.724763 5.554415 6.744579 8.796075 0
1 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F6 1.0225 7.5322 3.9721 1.3908 1.934228 0.3041958 2.401436 0 3.2345 1.8547 2.2202 2.4930 2.7224 2.9289 3.1128 3.2831 3.4552 3.6353 3.8246 4.0224 4.2333 4.4526 4.6957 4.9568 5.2451 5.5695 5.9578 6.4580 0
1 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I6 1 8 4 1 1.934119 0.3050353 2.40133 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
2 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B7 0.001276791 21.55079 2.935828 2.928396 8.5755 1.9395 8.226261 0 0.01464522 0.1487865 0.3083894 0.4764767 0.6526049 0.8426992 1.045329 1.26345 1.499652 1.755807 2.030097 2.339284 2.685595 3.077243 3.530886 4.065558 4.713853 5.561434 6.760252 8.784133 0
2 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F7 1.0526 7.5543 3.9723 1.3910 1.934767 0.3055162 2.402709 0 3.3026 1.8632 2.2191 2.4929 2.7260 2.9272 3.1132 3.2831 3.4563 3.6365 3.8245 4.0233 4.2333 4.4547 4.6936 4.9568 5.2436 5.5688 5.9537 6.4666 0
2 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I7 1 8 4 1 1.933481 0.3053628 2.400479 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
3 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B8 0.001943261 25.27029 2.938879 2.950853 8.707535 2.057693 9.556491 0 0.0747426 0.1503301 0.3078768 0.4738838 0.6542824 0.8427688 1.046816 1.264513 1.497563 1.750887 2.030574 2.342995 2.690015 3.083354 3.530987 4.062415 4.715999 5.558781 6.736533 8.751068 0
3 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F8 1.0560 7.5249 3.9722 1.3910 1.934948 0.3051749 2.4028 0 3.2011 1.8569 2.2174 2.4917 2.7236 2.9292 3.1124 3.2847 3.4551 3.6360 3.8255 4.0212 4.2306 4.4535 4.6943 4.9545 5.2413 5.5708 5.9525 6.4554 0
3 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I8 1 8 4 1 1.934641 0.3064075 2.402819 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
4 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B9 0.002041728 20.33166 2.932997 2.912567 8.483046 1.881051 7.699506 0 0.04418532 0.1486963 0.3094341 0.4754203 0.6547177 0.8412456 1.045198 1.264847 1.497161 1.751331 2.031621 2.34211 2.687252 3.077477 3.534267 4.067851 4.715285 5.57061 6.743672 8.774644 0
4 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F9 1.1099 7.5686 3.9724 1.3910 1.934917 0.3064834 2.404262 0 3.3019 1.8603 2.2171 2.4929 2.7242 2.9301 3.1130 3.2844 3.4561 3.6369 3.8246 4.0219 4.2316 4.4532 4.6924 4.9569 5.2412 5.5683 5.9579 6.4595 0
4 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I9 1 8 4 1 1.934638 0.3065624 2.405241 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
5 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B10 0.002792933 29.0235 2.942438 2.980703 8.88459 2.239178 11.87178 0 0.07433057 0.1498475 0.3070405 0.4750741 0.654215 0.8442428 1.04522 1.261914 1.498458 1.751271 2.030286 2.343212 2.686998 3.078654 3.529383 4.065903 4.718295 5.568674 6.745329 8.747553 0
5 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F10 1.0636 7.6278 3.9723 1.3912 1.935316 0.3066245 2.406301 0 3.2015 1.8603 2.2156 2.4905 2.7238 2.9281 3.1135 3.2825 3.4576 3.6373 3.8232 4.0237 4.2325 4.4545 4.6940 4.9533 5.2450 5.5683 5.9527 6.4563 0
5 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I10 1 8 4 1 1.935549 0.3076804 2.406386 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
6 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B11 0.00117788 24.29605 2.938106 2.944001 8.667143 2.017903 9.087249 0 0.07427606 0.149855 0.3063035 0.4754235 0.653676 0.8419443 1.047486 1.260752 1.497687 1.755101 2.031373 2.340579 2.689939 3.077638 3.535762 4.062649 4.713756 5.55512 6.759027 8.777821 0
6 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F11 1.0497 7.6488 3.9724 1.3912 1.935549 0.307032 2.407255 0 3.3706 1.8566 2.2205 2.4906 2.7251 2.9301 3.1134 3.2842 3.4563 3.6348 3.8261 4.0218 4.2299 4.4542 4.6948 4.9565 5.2420 5.5677 5.9609 6.4575 0
6 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I11 1 8 4 1 1.933692 0.3055899 2.400797 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
7 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B12 0.0008126853 21.38426 2.936735 2.932068 8.597025 1.946545 8.263788 0 0.04427853 0.1489114 0.3071019 0.4759577 0.6551072 0.8420188 1.046626 1.260954 1.497655 1.752233 2.030966 2.340639 2.690015 3.080606 3.528802 4.065398 4.725324 5.566811 6.757136 8.750261 0
7 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F12 1.0728 7.5708 3.9722 1.3908 1.934264 0.3053246 2.4022 0 3.2348 1.8631 2.2171 2.4939 2.7246 2.9297 3.1140 3.2852 3.4553 3.6376 3.8227 4.0239 4.2315 4.4571 4.6930 4.9572 5.2405 5.5698 5.9565 6.4638 0
7 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I12 1 8 4 1 1.933599 0.3053812 2.400324 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
8 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B13 0.0008400707 31.41008 2.946046 3.007016 9.042148 2.393752 13.96195 0 0.1658516 0.1482179 0.3076084 0.4770114 0.6522601 0.8443559 1.046556 1.260955 1.49758 1.755601 2.032238 2.342173 2.684576 3.077184 3.530156 4.064411 4.716084 5.568074 6.759309 8.798512 0
8 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F13 1.0667 7.5759 3.9724 1.3910 1.934897 0.306237 2.403916 0 3.0971 1.8583 2.2179 2.4944 2.7246 2.9290 3.1117 3.2841 3.4562 3.6348 3.8256 4.0222 4.2300 4.4546 4.6961 4.9530 5.2422 5.5706 5.9546 6.4597 0
8 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I13 1 8 4 1 1.934271 0.3057101 2.403295 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
9 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B14 0.0003452556 26.18274 2.940574 2.959865 8.760802 2.09683 10.00474 0 0.04443517 0.1501656 0.3086757 0.4752217 0.6523188 0.8418805 1.044057 1.263253 1.495645 1.751418 2.032191 2.341089 2.688107 3.076882 3.528607 4.064713 4.726805 5.553918 6.755514 8.772869 0
9 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F14 1.1189 7.5557 3.9723 1.3910 1.934757 0.3056285 2.403346 0 3.2684 1.8616 2.2204 2.4944 2.7262 2.9284 3.1114 3.2819 3.4575 3.6365 3.8230 4.0221 4.2333 4.4531 4.6946 4.9565 5.2403 5.5659 5.9538 6.4623 0
9 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I14 1 8 4 1 1.935308 0.307527 2.407026 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
10 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B15 0.001299 21.9578 2.937665 2.937778 8.630543 1.970583 8.499735 0 0.07448054 0.1505097 0.3077578 0.4771141 0.6553413 0.8410803 1.046959 1.263968 1.498162 1.752975 2.033543 2.343742 2.686791 3.081338 3.5288 4.060245 4.718678 5.561617 6.761307 8.756784 0
10 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F15 1.1032 7.5497 3.9722 1.3906 1.933896 0.3059856 2.402145 0 3.2686 1.8565 2.2164 2.4908 2.7260 2.9291 3.1123 3.2836 3.4557 3.6373 3.8251 4.0208 4.2313 4.4555 4.6963 4.9557 5.2403 5.5664 5.9587 6.4607 0
10 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I15 1 8 4 1 1.933586 0.3044105 2.399572 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
11 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B16 0.001224991 23.34427 2.937129 2.937826 8.63082 1.987497 8.744952 0 0.197564 0.1479659 0.3062344 0.4761006 0.6531355 0.843161 1.047445 1.265121 1.49626 1.75299 2.033657 2.339484 2.68882 3.077909 3.533872 4.065582 4.716517 5.569057 6.756957 8.766241 0
11 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F16 1.0610 7.5409 3.9722 1.3909 1.934593 0.3051134 2.401946 0 3.3706 1.8567 2.2208 2.4915 2.7227 2.9284 3.1114 3.2832 3.4577 3.6345 3.8261 4.0221 4.2331 4.4529 4.6932 4.9534 5.2452 5.5726 5.9528 6.4664 0
11 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I16 1 8 4 1 1.935019 0.3065147 2.405178 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
12 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B17 0.00220537 27.93218 2.942469 2.977164 8.863505 2.194781 11.18912 0 0.01453034 0.1492274 0.3082262 0.4767945 0.6550745 0.8426572 1.046658 1.261092 1.498914 1.75058 2.035781 2.339511 2.688669 3.079291 3.532959 4.069164 4.726355 5.553352 6.744712 8.781011 0
12 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F17 1.0361 7.5495 3.9722 1.3908 1.9344 0.3049624 2.402885 0 3.2013 1.8568 2.2197 2.4913 2.7240 2.9280 3.1147 3.2843 3.4566 3.6360 3.8264 4.0227 4.2331 4.4570 4.6949 4.9524 5.2427 5.5689 5.9568 6.4655 0
12 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I17 1 8 4 1 1.934333 0.3065239 2.403788 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
13 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B18 0.001594373 30.62009 2.943548 2.993818 8.962943 2.338345 13.25696 0 0.07462379 0.148699 0.3070565 0.4763753 0.6542721 0.8429918 1.044499 1.264509 1.500313 1.755487 2.032744 2.344952 2.685372 3.076804 3.529989 4.063214 4.723777 5.559263 6.75753 8.746402 0
13 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F18 1.1001 7.6037 3.9724 1.3910 1.934833 0.3069696 2.404363 0 3.3024 1.8590 2.2205 2.4948 2.7259 2.9275 3.1122 3.2852 3.4564 3.6349 3.8229 4.0211 4.2334 4.4556 4.6950 4.9541 5.2405 5.5727 5.9605 6.4659 0
13 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I18 1 8 4 1 1.934891 0.3064439 2.40434 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
14 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B19 0.001241156 21.88745 2.935584 2.928268 8.574755 1.946783 8.323949 0 0.2289402 0.1499603 0.3083571 0.4740449 0.6524376 0.8425747 1.047119 1.261779 1.497393 1.752192 2.035742 2.343942 2.684575 3.079919 3.534358 4.060315 4.719608 5.570991 6.74117 8.755589 0
14 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F19 1.0415 7.5874 3.9722 1.3910 1.934906 0.3054836 2.404377 0 3.2012 1.8593 2.2201 2.4953 2.7234 2.9280 3.1125 3.2853 3.4548 3.6352 3.8263 4.0214 4.2336 4.4541 4.6948 4.9541 5.2410 5.5719 5.9538 6.4618 0
14 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I19 1 8 4 1 1.934578 0.3058921 2.402689 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
15 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B20 0.001444223 21.21504 2.935896 2.926727 8.565733 1.929393 8.119707 0 0.2288115 0.1489462 0.3091968 0.4769819 0.6517591 0.8417615 1.044188 1.264208 1.499599 1.754408 2.030462 2.339399 2.688641 3.081454 3.533031 4.066454 4.714196 5.570334 6.745098 8.783484 0
15 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F20 1.0202 7.5505 3.9721 1.3908 1.934442 0.3043287 2.402303 0 3.2686 1.8601 2.2165 2.4941 2.7231 2.9272 3.1141 3.2836 3.4557 3.6354 3.8234 4.0231 4.2312 4.4529 4.6931 4.9533 5.2412 5.5659 5.9534 6.4571 0
15 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I20 1 8 4 1 1.935476 0.3064931 2.405546 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
16 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B21 0.002149788 20.82489 2.935303 2.924327 8.551689 1.920239 8.034466 0 0.04427719 0.1495685 0.3066861 0.4769122 0.6541399 0.8435127 1.045527 1.261792 1.499939 1.750868 2.032784 2.343607 2.684896 3.075935 3.530261 4.06802 4.721657 5.563787 6.760957 8.75076 0
16 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F21 1.0914 7.6124 3.9722 1.3910 1.934829 0.306101 2.403916 0 3.3708 1.8600 2.2164 2.4940 2.7226 2.9281 3.1141 3.2846 3.4561 3.6345 3.8231 4.0240 4.2316 4.4538 4.6938 4.9535 5.2447 5.5727 5.9587 6.4633 0
16 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I21 1 8 4 1 1.934952 0.3067307 2.403958 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
17 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B22 0.00181881 24.27696 2.937511 2.940044 8.643858 2.005252 8.991995 0 0.04391227 0.1478627 0.3086426 0.475078 0.6528077 0.842301 1.045761 1.263279 1.498616 1.753193 2.035447 2.34057 2.691213 3.078055 3.527803 4.065659 4.71647 5.571334 6.749723 8.784379 0
17 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F22 1.0648 7.5735 3.9723 1.3912 1.935347 0.3061087 2.404532 0 3.2686 1.8614 2.2154 2.4952 2.7250 2.9278 3.1125 3.2831 3.4575 3.6355 3.8243 4.0207 4.2307 4.4551 4.6968 4.9574 5.2398 5.5721 5.9603 6.4593 0
17 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I22 1 8 4 1 1.934644 0.305983 2.403579 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
18 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B23 0.002236301 21.58327 2.936566 2.932456 8.599301 1.955305 8.372196 0 0.01453993 0.1488183 0.3085351 0.4748804 0.6549541 0.8446474 1.046899 1.262324 1.499338 1.75525 2.02999 2.342714 2.688244 3.081531 3.532231 4.066509 4.715863 5.562836 6.759323 8.74085 0
18 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F23 1.1125 7.5276 3.9723 1.3907 1.934154 0.3057469 2.40185 0 3.3712 1.8606 2.2187 2.4943 2.7252 2.9279 3.1119 3.2820 3.4568 3.6357 3.8238 4.0213 4.2333 4.4546 4.6964 4.9542 5.2417 5.5725 5.9562 6.4631 0
18 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I23 1 8 4 1 1.934175 0.3045737 2.401495 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
19 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B24 0.0001185158 23.72408 2.938179 2.943241 8.662668 2.00841 8.956137 0 0.0450675 0.1500314 0.3092511 0.4748815 0.6527811 0.8416266 1.0471 1.264712 1.499381 1.755292 2.030662 2.339476 2.689456 3.082393 3.528333 4.062271 4.720266 5.570353 6.762382 8.775457 0
19 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F24 1.0926 7.5458 3.9724 1.3908 1.934395 0.3062999 2.402686 0 3.3708 1.8569 2.2165 2.4934 2.7243 2.9284 3.1135 3.2827 3.4566 3.6359 3.8260 4.0245 4.2328 4.4565 4.6941 4.9549 5.2401 5.5683 5.9574 6.4638 0
19 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I24 1 8 4 1 1.935538 0.3068622 2.4063 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
20 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B25 0.0003227439 25.47294 2.939569 2.953647 8.72403 2.065456 9.630579 0 0.01452164 0.1492508 0.3094141 0.4767452 0.6529567 0.8419669 1.046337 1.260738 1.497649 1.755602 2.030187 2.343869 2.684139 3.075702 3.534055 4.070368 4.724462 5.558365 6.758694 8.755084 0
20 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F25 1.1148 7.6357 3.9724 1.3909 1.934683 0.3069686 2.404619 0 3.2687 1.8573 2.2176 2.4939 2.7253 2.9283 3.1120 3.2828 3.4554 3.6370 3.8232 4.0211 4.2305 4.4568 4.6937 4.9529 5.2431 5.5703 5.9556 6.4592 0
20 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I25 1 8 4 1 1.934268 0.3067785 2.405518 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
21 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B26 0.002697557 21.79958 2.934988 2.923892 8.549145 1.925965 8.129341 0 0.01457762 0.1485599 0.3084323 0.4769855 0.6541491 0.8412833 1.044062 1.261638 1.499033 1.751912 2.030378 2.344299 2.68442 3.082306 3.532874 4.071428 4.716221 5.569394 6.743134 8.78336 0
21 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F26 1.1221 7.5585 3.9724 1.3908 1.934381 0.306088 2.402273 0 3.2684 1.8551 2.2188 2.4926 2.7263 2.9295 3.1147 3.2824 3.4580 3.6380 3.8252 4.0222 4.2321 4.4531 4.6919 4.9556 5.2425 5.5701 5.9598 6.4603 0
21 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I26 1 8 4 1 1.93441 0.306416 2.404205 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
22 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B27 0.0000317154 20.54869 2.935408 2.925131 8.556392 1.926099 8.094385 0 0.04449419 0.1501621 0.3082486 0.4747565 0.6545837 0.8439365 1.043544 1.263991 1.496228 1.753896 2.033222 2.343167 2.691156 3.076391 3.526876 4.068821 4.718868 5.554959 6.761152 8.777326 0
22 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F27 1.0969 7.5301 3.9723 1.3907 1.934147 0.305474 2.401584 0 3.2348 1.8603 2.2172 2.4920 2.7247 2.9286 3.1135 3.2831 3.4557 3.6380 3.8255 4.0211 4.2330 4.4550 4.6960 4.9520 5.2451 5.5716 5.9595 6.4647 0
22 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I27 1 8 4 1 1.934884 0.3067011 2.404933 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
23 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B28 0.002296089 22.49539 2.935995 2.931755 8.595185 1.961705 8.475599 0 0.0147844 0.1491688 0.3077814 0.4754515 0.6545531 0.8443552 1.046488 1.26105 1.499254 1.755136 2.035437 2.341462 2.68454 3.080391 3.533976 4.062115 4.722731 5.555971 6.76102 8.786138 0
23 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F28 1.1149 7.5456 3.9724 1.3910 1.93493 0.3064881 2.403588 0 3.2689 1.8577 2.2175 2.4920 2.7249 2.9297 3.1135 3.2835 3.4580 3.6359 3.8229 4.0208 4.2333 4.4548 4.6959 4.9558 5.2453 5.5688 5.9592 6.4552 0
23 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I28 1 8 4 1 1.934328 0.3069482 2.403377 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
24 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B29 0.002399188 29.8074 2.94421 2.992401 8.954466 2.299189 12.6079 0 0.01506812 0.1488133 0.3092799 0.474638 0.6520035 0.8419708 1.047249 1.264962 1.500317 1.752047 2.034733 2.341877 2.688684 3.075749 3.536119 4.067921 4.716084 5.568653 6.762755 8.754041 0
24 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F29 1.1166 7.5195 3.9724 1.3906 1.93363 0.3058718 2.400249 0 3.2344 1.8554 2.2154 2.4938 2.7232 2.9285 3.1142 3.2828 3.4579 3.6379 3.8254 4.0236 4.2322 4.4541 4.6927 4.9531 5.2405 5.5728 5.9589 6.4612 0
24 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I29 1 8 4 1 1.934554 0.3057714 2.401152 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
25 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B30 0.001755923 27.33252 2.940637 2.964513 8.788335 2.141047 10.6259 0 0.04416511 0.1499801 0.3094406 0.4745729 0.6532129 0.843402 1.044325 1.264664 1.497438 1.750828 2.032851 2.339256 2.687138 3.07985 3.532447 4.063812 4.720922 5.554504 6.755848 8.789994 0
25 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F30 1.0820 7.6094 3.9722 1.3910 1.93484 0.3057758 2.404541 0 3.3711 1.8600 2.2164 2.4932 2.7258 2.9295 3.1123 3.2834 3.4569 3.6374 3.8255 4.0229 4.2326 4.4565 4.6937 4.9524 5.2449 5.5717 5.9601 6.4573 0
25 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I30 1 8 4 1 1.933506 0.305011 2.399133 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
26 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B31 0.002188458 20.33899 2.935544 2.925373 8.557805 1.920311 8.012967 0 0.1974255 0.1494077 0.3084171 0.4751347 0.6525807 0.8424332 1.045207 1.262525 1.496267 1.753246 2.033493 2.340279 2.690454 3.079822 3.529931 4.069774 4.720201 5.566637 6.75604 8.795843 0
26 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F31 1.0384 7.6548 3.9722 1.3911 1.935119 0.3060014 2.405062 0 3.2346 1.8553 2.2153 2.4952 2.7264 2.9295 3.1133 3.2831 3.4568 3.6350 3.8248 4.0214 4.2312 4.4539 4.6937 4.9525 5.2442 5.5727 5.9581 6.4656 0
26 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I31 1 8 4 1 1.934869 0.3067367 2.403696 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
27 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B32 0.001290421 20.29301 2.933651 2.916369 8.505208 1.897184 7.84788 0 0.07447258 0.147917 0.3066599 0.4749114 0.6531562 0.8433722 1.046749 1.261691 1.496426 1.754337 2.030496 2.341744 2.689289 3.078707 3.532343 4.061968 4.720475 5.55478 6.742572 8.751927 0
27 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F32 1.0608 7.6432 3.9724 1.3912 1.935351 0.3071559 2.406541 0 3.3020 1.8549 2.2150 2.4918 2.7228 2.9304 3.1144 3.2825 3.4547 3.6354 3.8246 4.0242 4.2326 4.4548 4.6947 4.9544 5.2415 5.5667 5.9543 6.4581 0
27 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I32 1 8 4 1 1.934732 0.3065965 2.404099 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
28 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B33 0.00142454 22.04298 2.937335 2.935937 8.619728 1.967101 8.48163 0 0.13482 0.1480012 0.3075483 0.4765644 0.6533155 0.8434241 1.046521 1.263898 1.497959 1.753666 2.031598 2.344563 2.687041 3.079652 3.526671 4.068132 4.72499 5.569972 6.736629 8.760122 0
28 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F33 1.1203 7.5565 3.9724 1.3910 1.934832 0.3065084 2.403612 0 3.2353 1.8578 2.2159 2.4920 2.7264 2.9287 3.1132 3.2847 3.4545 3.6358 3.8259 4.0230 4.2341 4.4555 4.6962 4.9521 5.2426 5.5710 5.9578 6.4661 0
28 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I33 1 8 4 1 1.934901 0.3058514 2.403275 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
29 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B34 0.002007624 26.41589 2.940534 2.961289 8.769232 2.108203 10.14918 0 0.01455872 0.1484941 0.3084095 0.4761909 0.6541275 0.8428008 1.045578 1.264173 1.49623 1.750949 2.031312 2.343462 2.685296 3.079483 3.534685 4.065168 4.724534 5.553806 6.760923 8.747384 0
29 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F34 1.0738 7.6307 3.9723 1.3911 1.935245 0.3062197 2.405143 0 3.2348 1.8620 2.2184 2.4953 2.7238 2.9279 3.1146 3.2848 3.4552 3.6369 3.8239 4.0238 4.2311 4.4533 4.6938 4.9538 5.2403 5.5686 5.9577 6.4599 0
29 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I34 1 8 4 1 1.934782 0.3062443 2.404088 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
30 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B35 0.001608611 24.86077 2.937427 2.941635 8.653215 2.020182 9.192418 0 0.1354484 0.1483258 0.3086113 0.4768687 0.6544629 0.842211 1.044002 1.26413 1.499534 1.752461 2.033012 2.34079 2.684805 3.082368 3.526955 4.061244 4.725509 5.569963 6.747267 8.786271 0
30 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F35 1.0591 7.6356 3.9724 1.3911 1.935182 0.3064777 2.405074 0 3.4057 1.8557 2.2206 2.4912 2.7257 2.9283 3.1121 3.2851 3.4556 3.6360 3.8242 4.0216 4.2341 4.4554 4.6966 4.9522 5.2402 5.5715 5.9586 6.4603 0
30 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I35 1 8 4 1 1.934764 0.3063376 2.403756 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
31 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B36 0.002797747 23.62282 2.936733 2.93574 8.618568 1.982539 8.726937 0 0.01511889 0.1495874 0.3074876 0.4751256 0.6536146 0.8442673 1.047137 1.264806 1.498911 1.750911 2.030452 2.343377 2.68724 3.082364 3.528905 4.061061 4.720767 5.554786 6.749601 8.777687 0
31 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F36 1.0881 7.6226 3.9723 1.3909 1.934514 0.3061839 2.403334 0 3.2356 1.8619 2.2187 2.4909 2.7245 2.9300 3.1122 3.2828 3.4573 3.6360 3.8244 4.0231 4.2335 4.4569 4.6924 4.9558 5.2413 5.5698 5.9606 6.4649 0
31 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I36 1 8 4 1 1.934608 0.3063303 2.40445 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
32 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B37 0.002558353 27.7823 2.941638 2.971785 8.831507 2.17588 11.00712 0 0.0152623 0.150458 0.3068856 0.4765082 0.6539416 0.8425949 1.047499 1.262311 1.497328 1.754152 2.034101 2.339518 2.687042 3.078798 3.534893 4.071215 4.717124 5.557058 6.75082 8.774898 0
32 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F37 1.0944 7.5790 3.9724 1.3908 1.934272 0.3059693 2.401898 0 3.3359 1.8579 2.2157 2.4905 2.7267 2.9283 3.1134 3.2849 3.4577 3.6346 3.8240 4.0216 4.2326 4.4562 4.6945 4.9573 5.2417 5.5715 5.9539 6.4662 0
32 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I37 1 8 4 1 1.934107 0.3044834 2.401722 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
33 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B38 0.0005685148 20.81772 2.933754 2.916875 8.508162 1.900157 7.881243 0 0.07447179 0.1498719 0.3071113 0.4760741 0.6528722 0.8414308 1.046919 1.264276 1.50004 1.754888 2.030778 2.343498 2.687237 3.081635 3.529916 4.067403 4.724358 5.563257 6.754708 8.741243 0
33 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F38 1.0377 7.5823 3.9723 1.3910 1.934791 0.3053599 2.403206 0 3.2350 1.8630 2.2204 2.4943 2.7245 2.9302 3.1136 3.2829 3.4556 3.6360 3.8243 4.0233 4.2326 4.4571 4.6938 4.9554 5.2426 5.5689 5.9539 6.4660 0
33 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I38 1 8 4 1 1.933729 0.305192 2.400747 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
34 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B39 0.0001422596 21.13532 2.933784 2.917658 8.512726 1.903424 7.914465 0 0.104509 0.1483331 0.3072484 0.4761294 0.6538662 0.8427128 1.044621 1.264508 1.499679 1.753091 2.03094 2.3434 2.687621 3.075186 3.530258 4.067041 4.724642 5.565202 6.75093 8.765183 0
34 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F39 1.0359 7.6395 3.9723 1.3911 1.935019 0.3060709 2.405792 0 3.3024 1.8622 2.2150 2.4929 2.7247 2.9274 3.1118 3.2821 3.4569 3.6351 3.8255 4.0223 4.2317 4.4534 4.6931 4.9568 5.2419 5.5729 5.9541 6.4556 0
34 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I39 1 8 4 1 1.935148 0.3065838 2.404538 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
35 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B40 0.0008244488 22.18727 2.936497 2.932388 8.598897 1.958384 8.422808 0 0.1349903 0.1485532 0.3067926 0.4739962 0.6534104 0.8412656 1.046693 1.264841 1.499118 1.754345 2.031314 2.344124 2.690523 3.078636 3.526816 4.070602 4.716101 5.559688 6.758691 8.746871 0
35 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F40 1.0334 7.5310 3.9723 1.3909 1.934602 0.3058361 2.402613 0 3.3711 1.8622 2.2204 2.4929 2.7259 2.9280 3.1143 3.2841 3.4558 3.6366 3.8258 4.0243 4.2338 4.4531 4.6934 4.9520 5.2426 5.5663 5.9589 6.4661 0
35 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I40 1 8 4 1 1.935451 0.3075216 2.406767 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
36 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B41 0.0007100417 21.52459 2.935802 2.927937 8.572816 1.937729 8.209471 0 0.1977001 0.1477564 0.3075905 0.4739121 0.6534896 0.8429637 1.046416 1.262332 1.498595 1.75331 2.031422 2.339689 2.690954 3.081115 3.527274 4.06858 4.724601 5.565927 6.742495 8.766176 0
36 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F41 1.0404 7.5535 3.9722 1.3909 1.934497 0.3051214 2.402311 0 3.2350 1.8555 2.2188 2.4926 2.7245 2.9297 3.1148 3.2835 3.4568 3.6379 3.8254 4.0220 4.2304 4.4557 4.6946 4.9544 5.2406 5.5706 5.9531 6.4580 0
36 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I41 1 8 4 1 1.933801 0.3045093 2.399757 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
37 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B42 0.001976191 24.15989 2.938527 2.944763 8.671628 2.014737 9.040558 0 0.1346794 0.1477474 0.3070978 0.4739066 0.6530126 0.8419993 1.044021 1.26351 1.496159 1.755013 2.0321 2.343964 2.685308 3.076717 3.530151 4.062646 4.722495 5.556436 6.749391 8.783061 0
37 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F42 1.0865 7.5543 3.9723 1.3907 1.933963 0.3056392 2.401183 0 3.4404 1.8605 2.2185 2.4916 2.7227 2.9303 3.1131 3.2839 3.4557 3.6366 3.8242 4.0210 4.2301 4.4552 4.6959 4.9563 5.2412 5.5665 5.9538 6.4660 0
37 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I42 1 8 4 1 1.934027 0.3047202 2.401402 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
38 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B43 0.0002109895 27.31476 2.940494 2.964525 8.788409 2.14466 10.65988 0 0.104898 0.1504 0.307522 0.4762526 0.6525143 0.8423439 1.044622 1.26215 1.497512 1.753407 2.034903 2.340716 2.691018 3.077488 3.526971 4.067082 4.71934 5.562031 6.741421 8.741164 0
38 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F43 1.1011 7.6152 3.9724 1.3910 1.934985 0.30622 2.404367 0 3.3028 1.8604 2.2195 2.4909 2.7256 2.9304 3.1126 3.2845 3.4564 3.6370 3.8252 4.0209 4.2326 4.4541 4.6944 4.9540 5.2449 5.5701 5.9539 6.4611 0
38 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I43 1 8 4 1 1.93521 0.3058743 2.404124 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
39 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B44 0.0001773205 26.9712 2.941224 2.968409 8.811453 2.150325 10.62842 0 0.04393495 0.1500452 0.3079184 0.4762423 0.6522946 0.8413787 1.045051 1.26437 1.498665 1.752711 2.03495 2.343071 2.686898 3.079683 3.533452 4.063243 4.725831 5.569479 6.747293 8.770532 0
39 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F44 1.0736 7.5507 3.9723 1.3909 1.934605 0.3057532 2.403153 0 3.2007 1.8631 2.2197 2.4933 2.7236 2.9270 3.1148 3.2836 3.4575 3.6380 3.8256 4.0242 4.2325 4.4547 4.6922 4.9522 5.2407 5.5721 5.9534 6.4572 0
39 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I44 1 8 4 1 1.934691 0.3063129 2.403217 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
40 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B45 0.002929691 21.5924 2.93462 2.923144 8.544771 1.925286 8.113552 0 0.01490536 0.1502695 0.3076754 0.4744475 0.6530617 0.8439038 1.046003 1.263822 1.500009 1.753803 2.034633 2.342135 2.685705 3.079275 3.527821 4.061205 4.723184 5.567514 6.739179 8.789653 0
40 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F45 1.0597 7.5390 3.9722 1.3908 1.934382 0.3053162 2.402494 0 3.4053 1.8621 2.2179 2.4910 2.7252 2.9278 3.1124 3.2823 3.4580 3.6371 3.8255 4.0236 4.2342 4.4534 4.6935 4.9548 5.2434 5.5718 5.9524 6.4568 0
40 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I45 1 8 4 1 1.933937 0.3055187 2.40216 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
41 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B46 0.00188123 27.13508 2.940733 2.964593 8.788811 2.137509 10.54845 0 0.1043179 0.1504959 0.3066004 0.4771222 0.6537245 0.8444005 1.043559 1.263459 1.499356 1.755736 2.033096 2.341626 2.689579 3.078036 3.528233 4.065013 4.727071 5.554354 6.74895 8.74346 0
41 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F46 1.1014 7.5237 3.9722 1.3907 1.934153 0.3052236 2.401431 0 3.1334 1.8555 2.2170 2.4947 2.7255 2.9295 3.1123 3.2829 3.4549 3.6380 3.8243 4.0235 4.2329 4.4551 4.6957 4.9549 5.2407 5.5687 5.9582 6.4663 0
41 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I46 1 8 4 1 1.93397 0.3052789 2.401065 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
42 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B47 0.0004435165 27.51408 2.941622 2.970075 8.821344 2.160422 10.80981 0 0.1046223 0.1485994 0.3069511 0.4745229 0.6534672 0.8441271 1.046533 1.26376 1.498963 1.75524 2.035113 2.340572 2.685943 3.0787 3.529535 4.068667 4.717727 5.556819 6.758252 8.774555 0
42 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F47 1.0487 7.6131 3.9722 1.3911 1.935044 0.305772 2.40517 0 3.4057 1.8583 2.2209 2.4922 2.7246 2.9301 3.1114 3.2829 3.4569 3.6376 3.8263 4.0209 4.2323 4.4536 4.6950 4.9540 5.2422 5.5723 5.9531 6.4627 0
42 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I47 1 8 4 1 1.934845 0.3056687 2.40389 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
43 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B48 0.002412915 30.15688 2.943386 2.989995 8.940071 2.303932 12.77853 0 0.01464935 0.1492052 0.3082822 0.475596 0.654733 0.8423821 1.045274 1.261554 1.496934 1.753253 2.035267 2.339749 2.687429 3.08139 3.532489 4.064144 4.714 5.56019 6.744853 8.787007 0
43 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F48 1.1161 7.5315 3.9724 1.3906 1.933682 0.3059341 2.400891 0 3.3365 1.8576 2.2167 2.4930 2.7248 2.9272 3.1137 3.2833 3.4575 3.6357 3.8246 4.0211 4.2312 4.4565 4.6954 4.9521 5.2429 5.5726 5.9607 6.4636 0
43 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I48 1 8 4 1 1.935073 0.3073047 2.405821 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
44 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B49 0.001212353 26.30882 2.940115 2.958856 8.75483 2.09999 10.07579 0 0.07459729 0.1500645 0.30837 0.4743181 0.654765 0.8417363 1.043592 1.261433 1.49603 1.753952 2.030675 2.342609 2.689724 3.078788 3.535338 4.064144 4.721954 5.571688 6.761073 8.784834 0
44 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F49 1.0834 7.5694 3.9722 1.3908 1.934193 0.3052464 2.401832 0 3.2678 1.8569 2.2185 2.4908 2.7236 2.9293 3.1120 3.2822 3.4577 3.6346 3.8238 4.0216 4.2320 4.4560 4.6934 4.9529 5.2401 5.5718 5.9550 6.4591 0
44 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I49 1 8 4 1 1.93427 0.3051545 2.401868 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
45 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B50 0.0002968551 23.5719 2.937442 2.940632 8.647317 1.999489 8.860639 0 0.04441026 0.1484181 0.3078559 0.4762594 0.6524866 0.8434236 1.044758 1.261001 1.49645 1.754907 2.034223 2.342075 2.685124 3.077692 3.528612 4.062539 4.71555 5.56987 6.734076 8.792617 0
45 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F50 1.1118 7.5356 3.9723 1.3907 1.934011 0.3057099 2.401362 0 3.5114 1.8633 2.2164 2.4906 2.7232 2.9304 3.1138 3.2847 3.4565 3.6366 3.8233 4.0243 4.2330 4.4544 4.6941 4.9569 5.2447 5.5674 5.9601 6.4584 0
45 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I50 1 8 4 1 1.934 0.3067516 2.402883 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
46 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B51 0.002599724 24.20033 2.93794 2.942593 8.658855 2.01262 9.039606 0 0.01452706 0.1502966 0.3090759 0.4762589 0.6540838 0.8426862 1.045683 1.262769 1.49862 1.751367 2.034649 2.34407 2.686566 3.07875 3.535563 4.070787 4.716643 5.55442 6.754638 8.789559 0
46 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F51 1.0774 7.5198 3.9722 1.3909 1.93464 0.3052005 2.402149 0 3.2689 1.8564 2.2191 2.4906 2.7226 2.9289 3.1124 3.2843 3.4570 3.6354 3.8247 4.0223 4.2309 4.4569 4.6921 4.9566 5.2414 5.5712 5.9574 6.4587 0
46 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I51 1 8 4 1 1.934076 0.3052119 2.401487 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
47 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B52 0.000010137 26.08043 2.940282 2.959895 8.760979 2.098209 10.00463 0 0.07443915 0.1493532 0.3079443 0.4748379 0.6526383 0.8437759 1.045482 1.263062 1.495464 1.754232 2.030762 2.342141 2.685394 3.081442 3.532094 4.062123 4.715065 5.566177 6.74398 8.782436 0
47 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F52 1.0962 7.5449 3.9722 1.3905 1.933384 0.3054442 2.400158 0 3.5111 1.8629 2.2153 2.4927 2.7248 2.9278 3.1127 3.2829 3.4554 3.6349 3.8261 4.0220 4.2327 4.4546 4.6936 4.9540 5.2401 5.5698 5.9594 6.4563 0
47 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I52 1 8 4 1 1.934743 0.3064077 2.403322 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
48 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B53 0.002067143 26.66509 2.941698 2.968668 8.812986 2.137956 10.43914 0 0.01479984 0.1499901 0.3064302 0.4768701 0.6547391 0.8430248 1.044778 1.261424 1.499415 1.752727 2.032595 2.342811 2.686853 3.077038 3.528755 4.071674 4.725466 5.570146 6.739061 8.778711 0
48 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F53 1.0851 7.5581 3.9722 1.3906 1.9338 0.3059822 2.401242 0 3.2013 1.8573 2.2168 2.4943 2.7240 2.9274 3.1125 3.2849 3.4564 3.6373 3.8240 4.0232 4.2299 4.4549 4.6925 4.9551 5.2439 5.5666 5.9603 6.4662 0
48 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I53 1 8 4 1 1.934629 0.3067054 2.40397 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
49 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B54 0.001067153 25.0177 2.938053 2.945031 8.673206 2.032665 9.309486 0 0.2609544 0.1495119 0.3072201 0.477184 0.6536213 0.8413921 1.046132 1.264593 1.49645 1.753811 2.030949 2.342871 2.686557 3.079094 3.527031 4.067785 4.723248 5.565955 6.756553 8.762521 0
49 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F54 1.1106 7.5934 3.9724 1.3909 1.934475 0.3063553 2.402331 0 3.1677 1.8550 2.2170 2.4914 2.7240 2.9288 3.1115 3.2846 3.4576 3.6346 3.8261 4.0228 4.2332 4.4536 4.6929 4.9537 5.2456 5.5678 5.9541 6.4561 0
49 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I54 1 8 4 1 1.934295 0.3064949 2.402167 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
50 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B55 0.0009815092 33.44542 2.948174 3.029548 9.178164 2.54811 16.18694 0 0.1045911 0.1498487 0.3078673 0.4739379 0.6536953 0.8445129 1.044767 1.265149 1.495758 1.752617 2.029984 2.339903 2.686629 3.077469 3.536147 4.064835 4.725738 5.553883 6.761469 8.794221 0
50 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F55 1.1208 7.5826 3.9724 1.3906 1.933883 0.3071191 2.402875 0 3.3366 1.8582 2.2165 2.4904 2.7266 2.9271 3.1117 3.2837 3.4572 3.6379 3.8261 4.0245 4.2332 4.4553 4.6945 4.9538 5.2431 5.5698 5.9545 6.4592 0
50 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I55 1 8 4 1 1.934256 0.3059978 2.403392 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
51 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B56 0.001780679 23.69285 2.937439 2.93926 8.639252 1.994449 8.830819 0 0.04419749 0.1492814 0.3065706 0.4760995 0.6526662 0.8418075 1.044492 1.264459 1.498727 1.75153 2.032105 2.339373 2.687199 3.08281 3.53465 4.062181 4.71672 5.571616 6.747792 8.786141 0
51 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F56 1.0488 7.5631 3.9723 1.3908 1.934227 0.3058746 2.402669 0 3.2014 1.8619 2.2201 2.4922 2.7247 2.9286 3.1116 3.2848 3.4567 3.6363 3.8258 4.0220 4.2329 4.4530 4.6944 4.9553 5.2422 5.5722 5.9585 6.4563 0
51 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I56 1 8 4 1 1.934683 0.3056884 2.402848 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
52 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B57 0.00282312 21.54184 2.935831 2.925965 8.561274 1.925299 8.09409 0 0.01461241 0.1498992 0.3080975 0.4765245 0.6535342 0.8429013 1.046467 1.262495 1.499686 1.753864 2.031304 2.342028 2.687997 3.081246 3.533266 4.068714 4.720215 5.571677 6.761137 8.760395 0
52 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F57 1.1011 7.5826 3.9724 1.3911 1.935166 0.3071131 2.40494 0 3.4401 1.8550 2.2195 2.4947 2.7243 2.9274 3.1118 3.2825 3.4547 3.6367 3.8257 4.0226 4.2309 4.4541 4.6956 4.9538 5.2456 5.5674 5.9574 6.4642 0
52 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I57 1 8 4 1 1.934111 0.3064241 2.402467 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
53 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B58 0.001353489 20.41729 2.933139 2.91469 8.495419 1.892898 7.811515 0 0.04464895 0.1502432 0.3066014 0.47576 0.6521889 0.841827 1.045817 1.262223 1.499815 1.754598 2.034266 2.340889 2.689455 3.075691 3.531032 4.06491 4.724761 5.563797 6.75228 8.746504 0
53 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F58 1.0385 7.6355 3.9723 1.3910 1.93483 0.3065923 2.405928 0 3.1316 1.8596 2.2204 2.4934 2.7244 2.9269 3.1128 3.2839 3.4576 3.6348 3.8239 4.0246 4.2342 4.4550 4.6934 4.9567 5.2437 5.5693 5.9562 6.4579 0
53 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I58 1 8 4 1 1.934163 0.3058496 2.401836 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
54 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B59 0.0004023077 23.08262 2.938188 2.94135 8.651541 1.992325 8.754519 0 0.07434324 0.1484058 0.30731 0.4739698 0.6526369 0.8432836 1.044771 1.265084 1.495842 1.751229 2.035307 2.342145 2.689599 3.077662 3.528987 4.067697 4.724325 5.562253 6.760502 8.779085 0
54 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F59 1.1150 7.5393 3.9723 1.3907 1.933945 0.3054716 2.401276 0 3.1674 1.8561 2.2197 2.4922 2.7248 2.9277 3.1145 3.2822 3.4553 3.6368 3.8264 4.0238 4.2322 4.4533 4.6963 4.9532 5.2443 5.5694 5.9608 6.4583 0
54 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I59 1 8 4 1 1.934478 0.3063706 2.40421 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
55 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B60 0.001815402 21.25954 2.934188 2.918697 8.51879 1.903352 7.904395 0 0.01464467 0.1475668 0.3092778 0.4746635 0.6553625 0.8423818 1.046998 1.264661 1.496728 1.755227 2.035373 2.339468 2.688733 3.080445 3.533992 4.062625 4.717515 5.568077 6.737585 8.758709 0
55 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F60 1.0492 7.5699 3.9723 1.3910 1.934945 0.3058556 2.403595 0 3.3363 1.8610 2.2206 2.4917 2.7228 2.9279 3.1137 3.2834 3.4574 3.6358 3.8237 4.0245 4.2302 4.4546 4.6920 4.9535 5.2424 5.5696 5.9556 6.4639 0
55 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I60 1 8 4 1 1.93499 0.307527 2.405427 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
56 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B61 0.001887391 20.55869 2.934728 2.92187 8.537323 1.914559 7.998015 0 0.1661639 0.1487595 0.3061947 0.474307 0.6529833 0.8414258 1.044644 1.26248 1.499988 1.75406 2.031354 2.344326 2.688529 3.077107 3.532033 4.065514 4.725738 5.566608 6.748948 8.765648 0
56 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F61 1.1190 7.6370 3.9724 1.3911 1.935267 0.3067273 2.404948 0 3.1669 1.8609 2.2166 2.4939 2.7265 2.9279 3.1131 3.2843 3.4554 3.6379 3.8247 4.0226 4.2322 4.4543 4.6964 4.9538 5.2401 5.5677 5.9573 6.4628 0
56 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I61 1 8 4 1 1.933769 0.3053224 2.400733 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
57 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B62 0.002089862 21.34193 2.936304 2.929018 8.579145 1.935514 8.168753 0 0.01483592 0.1495749 0.3089976 0.4755946 0.6548644 0.8430029 1.044379 1.262933 1.497385 1.751399 2.035146 2.343386 2.684266 3.083146 3.535926 4.060785 4.716507 5.563289 6.744182 8.758782 0
57 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F62 1.0924 7.5278 3.9723 1.3906 1.933802 0.3054036 2.401767 0 3.1668 1.8630 2.2154 2.4923 2.7238 2.9298 3.1143 3.2836 3.4576 3.6350 3.8238 4.0245 4.2328 4.4538 4.6943 4.9555 5.2407 5.5662 5.9524 6.4623 0
57 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I62 1 8 4 1 1.934653 0.3056747 2.403542 0 4 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
58 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B63 0.001654634 21.60073 2.937522 2.936233 8.621463 1.962104 8.411837 0 0.01438748 0.1488712 0.3077557 0.4744237 0.6544649 0.8443722 1.04408 1.262867 1.499351 1.755053 2.031096 2.340111 2.687886 3.081046 3.527359 4.066019 4.713198 5.570467 6.735947 8.790152 0
58 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F63 1.1189 7.5460 3.9722 1.3907 1.934106 0.3058623 2.401793 0 3.2344 1.8588 2.2202 2.4911 2.7255 2.9267 3.1121 3.2841 3.4562 3.6348 3.8231 4.0216 4.2305 4.4535 4.6923 4.9568 5.2433 5.5665 5.9605 6.4625 0
58 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I63 1 8 4 1 1.934741 0.3061368 2.403791 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
59 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B64 0.001636558 28.20402 2.942275 2.976503 8.859573 2.202667 11.33616 0 0.1046051 0.1476194 0.3078353 0.4752128 0.6541193 0.8443258 1.044812 1.262225 1.496296 1.751321 2.032444 2.342256 2.687462 3.076725 3.531797 4.061444 4.72172 5.556533 6.761725 8.765629 0
59 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F64 1.1072 7.5681 3.9722 1.3908 1.934357 0.3057006 2.402688 0 3.2350 1.8566 2.2191 2.4941 2.7224 2.9282 3.1140 3.2844 3.4560 3.6368 3.8263 4.0225 4.2312 4.4536 4.6919 4.9531 5.2426 5.5688 5.9532 6.4594 0
59 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I64 1 8 4 1 1.934805 0.3060084 2.404191 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
60 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B65 0.0002627819 25.67634 2.938929 2.952444 8.716928 2.072702 9.762229 0 0.04456958 0.1495065 0.3087864 0.4755455 0.6520026 0.8447924 1.045159 1.262491 1.496867 1.75539 2.03574 2.345157 2.690035 3.082549 3.532902 4.068392 4.727026 5.561003 6.733976 8.755109 0
60 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F65 1.0601 7.6196 3.9725 1.3914 1.935877 0.3069854 2.406646 0 3.3022 1.8620 2.2153 2.4952 2.7245 2.9288 3.1147 3.2837 3.4562 3.6360 3.8252 4.0234 4.2312 4.4541 4.6919 4.9528 5.2423 5.5708 5.9542 6.4555 0
60 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I65 1 8 4 1 1.935576 0.3069152 2.407122 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
61 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B66 0.0001112292 21.33862 2.934409 2.920337 8.52837 1.911855 7.987116 0 0.1048096 0.1476708 0.3080047 0.4764613 0.6524999 0.8433972 1.046674 1.264477 1.496159 1.755389 2.033737 2.342097 2.689722 3.079527 3.535075 4.069578 4.714112 5.563198 6.754716 8.797881 0
61 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F66 1.0589 7.5461 3.9723 1.3910 1.934882 0.3055806 2.403314 0 3.1321 1.8559 2.2186 2.4945 2.7243 2.9282 3.1135 3.2820 3.4549 3.6346 3.8239 4.0220 4.2312 4.4552 4.6957 4.9520 5.2422 5.5722 5.9532 6.4614 0
61 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I66 1 8 4 1 1.935767 0.3060583 2.406861 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
62 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B67 0.001794253 21.01401 2.934331 2.91923 8.521903 1.90247 7.882524 0 0.0150694 0.1487786 0.3076061 0.4765854 0.6533196 0.8414782 1.044351 1.261667 1.49632 1.752416 2.031543 2.342696 2.688872 3.076246 3.529911 4.066598 4.719011 5.557007 6.74263 8.798409 0
62 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F67 1.1051 7.5828 3.9725 1.3910 1.934782 0.3069659 2.404581 0 3.2348 1.8560 2.2192 2.4952 2.7245 2.9268 3.1140 3.2823 3.4559 3.6361 3.8261 4.0223 4.2300 4.4549 4.6919 4.9532 5.2439 5.5668 5.9577 6.4651 0
62 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I67 1 8 4 1 1.934904 0.3064667 2.403607 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
63 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B68 0.001160848 23.26289 2.936452 2.933191 8.603608 1.971558 8.612808 0 0.04437913 0.1500624 0.3092453 0.476779 0.6538129 0.8424227 1.045373 1.26311 1.498781 1.753724 2.035528 2.338911 2.687352 3.082112 3.528502 4.068692 4.712524 5.562986 6.743204 8.778078 0
63 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F68 1.0242 7.5393 3.9721 1.3904 1.933319 0.3044245 2.399963 0 3.2686 1.8624 2.2180 2.4911 2.7229 2.9287 3.1120 3.2827 3.4567 3.6376 3.8243 4.0240 4.2326 4.4531 4.6964 4.9563 5.2442 5.5711 5.9541 6.4608 0
63 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I68 1 8 4 1 1.935614 0.3068548 2.406637 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
64 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B69 0.0003268431 22.03318 2.935473 2.926048 8.561756 1.933596 8.195883 0 0.1660127 0.1502334 0.3066166 0.4750375 0.6534956 0.8439116 1.047318 1.261687 1.499246 1.755422 2.03015 2.340394 2.691088 3.079513 3.53475 4.062713 4.714772 5.566728 6.761143 8.782284 0
64 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F69 1.0573 7.5588 3.9722 1.3910 1.934792 0.3057718 2.403715 0 3.2678 1.8612 2.2190 2.4940 2.7261 2.9304 3.1144 3.2823 3.4567 3.6346 3.8263 4.0219 4.2317 4.4557 4.6926 4.9573 5.2445 5.5664 5.9574 6.4621 0
64 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I69 1 8 4 1 1.933819 0.3052171 2.40191 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
65 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B70 0.001566187 21.10081 2.934844 2.920885 8.531571 1.90605 7.912217 0 0.1043206 0.1479159 0.3087554 0.4759827 0.6533841 0.8410729 1.046173 1.26112 1.500065 1.75393 2.031159 2.344688 2.691031 3.082061 3.533532 4.066652 4.718012 5.558075 6.746427 8.759524 0
65 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F70 1.0461 7.5716 3.9723 1.3910 1.934985 0.3056628 2.403389 0 3.4758 1.8571 2.2175 2.4906 2.7265 2.9282 3.1121 3.2824 3.4576 3.6356 3.8240 4.0245 4.2315 4.4545 4.6929 4.9521 5.2411 5.5711 5.9597 6.4548 0
65 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I70 1 8 4 1 1.934283 0.3054862 2.402088 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
66 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B71 0.000571033 20.48715 2.934053 2.917216 8.510147 1.894346 7.801177 0 0.2611004 0.1488661 0.3091245 0.476926 0.6517889 0.8439103 1.044441 1.264427 1.4965 1.755475 2.030206 2.340145 2.688811 3.080175 3.526783 4.067369 4.726076 5.566916 6.757282 8.768995 0
66 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F71 1.0595 7.5334 3.9722 1.3907 1.934117 0.3051427 2.401268 0 3.1669 1.8595 2.2166 2.4939 2.7231 2.9288 3.1116 3.2825 3.4559 3.6345 3.8231 4.0224 4.2314 4.4550 4.6953 4.9560 5.2423 5.5694 5.9593 6.4595 0
66 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I71 1 8 4 1 1.934866 0.3071803 2.404769 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
67 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B72 0.0009281037 21.10542 2.934663 2.92098 8.532123 1.910111 7.953545 0 0.01456994 0.1496797 0.3071345 0.4741382 0.6543051 0.8446622 1.04366 1.260741 1.498987 1.750734 2.030762 2.344302 2.686632 3.082099 3.528722 4.069865 4.71436 5.564733 6.760283 8.743792 0
67 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F72 1.0608 7.5154 3.9723 1.3907 1.934149 0.3052208 2.400661 0 3.2009 1.8599 2.2170 2.4950 2.7258 2.9270 3.1133 3.2833 3.4558 3.6377 3.8238 4.0222 4.2338 4.4539 4.6928 4.9547 5.2441 5.5680 5.9537 6.4617 0
67 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I72 1 8 4 1 1.934711 0.3069007 2.403845 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
68 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B73 0.001999702 24.23558 2.938972 2.949515 8.69964 2.036143 9.232636 0 0.01490338 0.1485435 0.3076006 0.4769673 0.6530287 0.8442462 1.045959 1.261051 1.49802 1.751262 2.030393 2.341628 2.689591 3.081471 3.535444 4.065848 4.724058 5.557448 6.746686 8.7544 0
68 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F73 1.1114 7.5244 3.9723 1.3906 1.93384 0.3057865 2.40152 0 3.2346 1.8550 2.2188 2.4917 2.7264 2.9299 3.1130 3.2850 3.4567 3.6365 3.8253 4.0209 4.2302 4.4538 4.6924 4.9527 5.2453 5.5726 5.9556 6.4644 0
68 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I73 1 8 4 1 1.933772 0.3059357 2.401221 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
69 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B74 0.0009459695 21.6657 2.936518 2.931068 8.591161 1.946185 8.281272 0 0.1349987 0.1477902 0.3067932 0.474759 0.6551348 0.842176 1.044184 1.261636 1.500044 1.753838 2.032187 2.341218 2.686375 3.081662 3.531665 4.067185 4.716534 5.564337 6.747416 8.792071 0
69 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F74 1.0842 7.5477 3.9723 1.3910 1.934831 0.3061231 2.4028 0 3.3703 1.8622 2.2160 2.4947 2.7236 2.9278 3.1117 3.2845 3.4566 3.6358 3.8227 4.0218 4.2337 4.4537 4.6956 4.9540 5.2401 5.5671 5.9565 6.4600 0
69 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I74 1 8 4 1 1.934824 0.3067691 2.403959 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
70 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B75 0.001155644 22.4949 2.937508 2.936833 8.624987 1.969826 8.515329 0 0.1667993 0.1478187 0.3093671 0.4769684 0.6536674 0.8423665 1.044978 1.264368 1.499357 1.754875 2.034779 2.341022 2.690181 3.082647 3.526558 4.060541 4.714953 5.552961 6.741419 8.769909 0
70 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F75 1.0989 7.6263 3.9723 1.3910 1.934864 0.3065334 2.404801 0 3.3365 1.8626 2.2152 2.4940 2.7255 2.9269 3.1136 3.2828 3.4552 3.6353 3.8243 4.0222 4.2329 4.4569 4.6921 4.9566 5.2448 5.5704 5.9604 6.4620 0
70 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I75 1 8 4 1 1.9354 0.3062036 2.404809 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
71 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B76 0.002495761 22.55076 2.936855 2.934762 8.612826 1.968618 8.529623 0 0.01526729 0.1496635 0.3063216 0.4745014 0.6547204 0.8419917 1.0468 1.264233 1.498875 1.753007 2.033417 2.343546 2.69013 3.077269 3.530694 4.061449 4.722831 5.567333 6.741562 8.778716 0
71 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F76 1.0694 7.5468 3.9723 1.3907 1.934158 0.30544 2.40266 0 3.2010 1.8558 2.2175 2.4910 2.7236 2.9304 3.1147 3.2851 3.4557 3.6358 3.8259 4.0216 4.2337 4.4551 4.6966 4.9522 5.2441 5.5702 5.9577 6.4583 0
71 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I76 1 8 4 1 1.934793 0.3067098 2.404497 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
72 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B77 0.002923423 26.8574 2.941932 2.96965 8.818823 2.144121 10.53349 0 0.01448136 0.1488624 0.3064358 0.4738904 0.6521671 0.8418937 1.04627 1.26427 1.499554 1.754201 2.035092 2.343856 2.69119 3.082928 3.535738 4.061483 4.723898 5.567879 6.746327 8.780449 0
72 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F77 1.1217 7.5800 3.9724 1.3910 1.934845 0.307015 2.404662 0 3.2348 1.8560 2.2177 2.4928 2.7258 2.9272 3.1113 3.2839 3.4577 3.6350 3.8254 4.0219 4.2302 4.4567 4.6922 4.9540 5.2430 5.5660 5.9529 6.4577 0
72 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I77 1 8 4 1 1.933737 0.3055425 2.401172 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
73 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B78 0.001292355 20.44392 2.934859 2.921599 8.535739 1.909833 7.936287 0 0.1352683 0.1477526 0.3068624 0.4741349 0.6526522 0.8412795 1.046308 1.265025 1.497292 1.751564 2.032981 2.339874 2.686632 3.0781 3.52818 4.06805 4.723201 5.558865 6.756362 8.768281 0
73 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F78 1.0956 7.6248 3.9723 1.3911 1.935116 0.3063264 2.405183 0 3.4407 1.8583 2.2179 2.4948 2.7251 2.9304 3.1125 3.2838 3.4556 3.6354 3.8261 4.0222 4.2320 4.4536 4.6939 4.9521 5.2407 5.5722 5.9605 6.4609 0
73 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I78 1 8 4 1 1.933608 0.3061668 2.40036 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
74 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B79 0.0004355318 20.67998 2.934648 2.921759 8.536676 1.912696 7.96759 0 0.104361 0.1487752 0.3064187 0.4739137 0.652848 0.8441811 1.047218 1.262269 1.49951 1.75294 2.03386 2.339824 2.684951 3.081881 3.52903 4.065619 4.715632 5.570614 6.734369 8.745656 0
74 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F79 1.1145 7.5737 3.9722 1.3907 1.934119 0.3052954 2.400827 0 3.2009 1.8607 2.2184 2.4911 2.7250 2.9288 3.1123 3.2841 3.4554 3.6354 3.8265 4.0212 4.2308 4.4542 4.6960 4.9564 5.2416 5.5702 5.9536 6.4547 0
74 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I79 1 8 4 1 1.933593 0.3052726 2.40036 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
75 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B80 0.000280687 23.82048 2.936692 2.936483 8.622935 1.991048 8.830672 0 0.1045223 0.1476188 0.308018 0.4763521 0.654902 0.8447788 1.046745 1.260826 1.497427 1.751667 2.035137 2.340667 2.685669 3.07615 3.53009 4.062725 4.723245 5.556798 6.755938 8.764099 0
75 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F80 1.0417 7.5513 3.9723 1.3909 1.934572 0.3057715 2.403079 0 3.3027 1.8603 2.2176 2.4928 2.7264 2.9270 3.1124 3.2825 3.4546 3.6355 3.8248 4.0231 4.2316 4.4553 4.6960 4.9523 5.2456 5.5696 5.9595 6.4610 0
75 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I80 1 8 4 1 1.934632 0.3060329 2.403154 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
76 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B81 0.001592333 24.08096 2.937748 2.941786 8.654106 2.006988 8.972311 0 0.01457173 0.1481145 0.3062315 0.4773304 0.6518111 0.842137 1.044759 1.264098 1.500261 1.75128 2.034336 2.34521 2.689155 3.075754 3.530115 4.065075 4.726634 5.553384 6.762152 8.772128 0
76 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F81 1.0830 7.6486 3.9724 1.3909 1.934645 0.3065608 2.40358 0 3.2686 1.8548 2.2174 2.4926 2.7237 2.9274 3.1134 3.2823 3.4547 3.6359 3.8243 4.0222 4.2330 4.4533 4.6953 4.9538 5.2403 5.5692 5.9570 6.4576 0
76 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I81 1 8 4 1 1.934999 0.3062087 2.40492 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
77 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B82 0.00158248 22.8907 2.93872 2.943317 8.663118 1.99374 8.738706 0 0.104969 0.1506122 0.309393 0.476656 0.6537415 0.8433433 1.047067 1.264646 1.499097 1.75259 2.030901 2.34201 2.689744 3.081154 3.535882 4.069344 4.724697 5.554628 6.754644 8.796171 0
77 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F82 1.0250 7.5622 3.9721 1.3910 1.934885 0.3045109 2.40284 0 3.3362 1.8571 2.2177 2.4926 2.7226 2.9299 3.1132 3.2834 3.4569 3.6361 3.8242 4.0241 4.2305 4.4527 4.6963 4.9538 5.2443 5.5713 5.9556 6.4604 0
77 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I82 1 8 4 1 1.93382 0.3058817 2.401622 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
78 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B83 0.002673504 22.47148 2.936678 2.935303 8.616003 1.972427 8.559788 0 0.01456024 0.1482752 0.3080435 0.47666 0.6517777 0.8427517 1.046023 1.260756 1.496405 1.753231 2.034651 2.341654 2.685212 3.076355 3.531365 4.068985 4.712664 5.557091 6.734477 8.776959 0
78 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F83 1.0486 7.6094 3.9723 1.3909 1.934588 0.3060087 2.404681 0 3.3365 1.8566 2.2188 2.4944 2.7244 2.9302 3.1131 3.2835 3.4558 3.6380 3.8233 4.0219 4.2324 4.4551 4.6950 4.9546 5.2409 5.5703 5.9541 6.4579 0
78 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I83 1 8 4 1 1.93489 0.3059223 2.405206 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
79 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B84 0.002652287 23.08262 2.93804 2.942 8.655363 1.999546 8.830551 0 0.01481093 0.1494346 0.3083204 0.4762273 0.6536136 0.8440749 1.044078 1.263218 1.497406 1.75332 2.033138 2.34357 2.689143 3.077244 3.535221 4.060043 4.720397 5.557498 6.760166 8.790784 0
79 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F84 1.1215 7.5624 3.9723 1.3908 1.934297 0.3058268 2.40277 0 3.2008 1.8601 2.2183 2.4930 2.7256 2.9290 3.1123 3.2821 3.4574 3.6366 3.8240 4.0207 4.2309 4.4532 4.6943 4.9548 5.2444 5.5728 5.9573 6.4611 0
79 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I84 1 8 4 1 1.9356 0.3055168 2.405374 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
80 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B85 0.001023382 20.56334 2.933669 2.916958 8.508642 1.899621 7.864461 0 0.01487993 0.150061 0.3080114 0.4753851 0.6547086 0.8442862 1.044367 1.264058 1.496292 1.754378 2.032959 2.343721 2.687522 3.081966 3.532257 4.064059 4.713183 5.560184 6.756168 8.759979 0
80 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F85 1.0433 7.5223 3.9724 1.3911 1.935112 0.3056878 2.403847 0 3.4056 1.8614 2.2189 2.4924 2.7263 2.9282 3.1139 3.2843 3.4557 3.6372 3.8231 4.0244 4.2307 4.4561 4.6959 4.9523 5.2403 5.5670 5.9534 6.4553 0
80 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I85 1 8 4 1 1.933539 0.3061453 2.401906 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
81 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B86 0.001871995 20.58854 2.935153 2.922382 8.540315 1.908926 7.914975 0 0.01501229 0.1479315 0.3089634 0.4761171 0.6549951 0.8428676 1.047042 1.261692 1.499159 1.752064 2.035011 2.344657 2.689288 3.07977 3.535893 4.062403 4.719424 5.554636 6.754949 8.772429 0
81 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F86 1.0499 7.5676 3.9723 1.3911 1.935213 0.3053484 2.404177 0 3.1671 1.8557 2.2181 2.4946 2.7228 2.9302 3.1121 3.2841 3.4560 3.6372 3.8257 4.0232 4.2319 4.4565 4.6967 4.9521 5.2450 5.5716 5.9578 6.4613 0
81 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I86 1 8 4 1 1.934009 0.3055013 2.401479 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
82 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B87 0.002468625 20.45852 2.935809 2.926514 8.564482 1.926618 8.085194 0 0.1043902 0.1496992 0.3070218 0.4751355 0.6530571 0.8435431 1.047467 1.260785 1.499821 1.751805 2.034242 2.339884 2.690954 3.081288 3.532718 4.069234 4.72351 5.563782 6.756887 8.76221 0
82 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F87 1.0764 7.5258 3.9723 1.3907 1.934145 0.3051085 2.40088 0 3.2345 1.8608 2.2162 2.4944 2.7249 2.9286 3.1136 3.2851 3.4570 3.6349 3.8263 4.0224 4.2301 4.4540 4.6926 4.9554 5.2426 5.5675 5.9565 6.4591 0
82 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I87 1 8 4 1 1.935387 0.3061958 2.405313 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
83 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B88 0.0001558186 21.15755 2.935061 2.923986 8.549693 1.922037 8.055767 0 0.1972424 0.1494413 0.3074214 0.47557 0.6527357 0.844787 1.04709 1.263959 1.498598 1.752645 2.03067 2.345271 2.684062 3.076261 3.530475 4.070233 4.726977 5.55701 6.756521 8.791002 0
83 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F88 1.0314 7.6077 3.9723 1.3910 1.934915 0.3057795 2.405099 0 3.2346 1.8632 2.2158 2.4938 2.7257 2.9279 3.1146 3.2836 3.4572 3.6353 3.8242 4.0232 4.2323 4.4565 4.6946 4.9539 5.2434 5.5660 5.9574 6.4666 0
83 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I88 1 8 4 1 1.934904 0.3064396 2.404468 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
84 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B89 0.001770713 22.22403 2.93608 2.929584 8.582464 1.946637 8.315847 0 0.04407715 0.1505183 0.3085683 0.4769 0.6547877 0.8426884 1.043751 1.26272 1.499532 1.753887 2.031154 2.344849 2.684799 3.079594 3.527356 4.060479 4.719488 5.568552 6.742676 8.771614 0
84 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F89 1.0542 7.5436 3.9722 1.3910 1.934867 0.3057734 2.403454 0 3.0969 1.8602 2.2160 2.4945 2.7246 2.9305 3.1113 3.2843 3.4558 3.6346 3.8236 4.0220 4.2304 4.4536 4.6966 4.9536 5.2439 5.5682 5.9569 6.4563 0
84 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I89 1 8 4 1 1.934179 0.3046393 2.401893 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
85 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B90 0.001668127 21.29444 2.934161 2.920503 8.52934 1.915429 8.02214 0 0.1353451 0.1482369 0.3087211 0.4768266 0.652403 0.841574 1.045033 1.262941 1.49701 1.754366 2.035803 2.342955 2.686004 3.077755 3.534297 4.065489 4.712769 5.560574 6.744596 8.786135 0
85 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F90 1.0885 7.5865 3.9724 1.3910 1.934786 0.3067104 2.404572 0 3.4412 1.8548 2.2156 2.4937 2.7244 2.9298 3.1138 3.2835 3.4548 3.6352 3.8251 4.0212 4.2305 4.4527 4.6919 4.9564 5.2454 5.5686 5.9561 6.4572 0
85 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I90 1 8 4 1 1.934062 0.306433 2.402324 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
86 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B91 0.001898805 26.48224 2.939909 2.958639 8.753545 2.104416 10.14344 0 0.135478 0.1479538 0.3066956 0.4751309 0.6544061 0.8442773 1.044839 1.261279 1.497592 1.754252 2.032987 2.345284 2.689184 3.078525 3.532132 4.062856 4.718205 5.555632 6.762383 8.758194 0
86 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F91 1.0283 7.5364 3.9723 1.3911 1.93519 0.3054085 2.404006 0 3.2018 1.8574 2.2170 2.4946 2.7225 2.9283 3.1137 3.2837 3.4563 3.6352 3.8237 4.0212 4.2308 4.4526 4.6936 4.9551 5.2438 5.5660 5.9570 6.4642 0
86 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I91 1 8 4 1 1.93383 0.3045234 2.399779 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
87 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B92 0.001522537 25.41957 2.938816 2.951122 8.70912 2.061869 9.61111 0 0.1047448 0.1499406 0.3079186 0.4753821 0.653067 0.8441081 1.04583 1.262688 1.495471 1.752294 2.031468 2.343986 2.68731 3.081932 3.534195 4.061637 4.725322 5.562477 6.762625 8.765955 0
87 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F92 1.0360 7.6154 3.9723 1.3912 1.935515 0.3057213 2.405595 0 3.2351 1.8615 2.2153 2.4945 2.7254 2.9271 3.1131 3.2830 3.4574 3.6366 3.8249 4.0221 4.2301 4.4543 4.6947 4.9533 5.2413 5.5703 5.9576 6.4592 0
87 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I92 1 8 4 1 1.935127 0.3070747 2.40492 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
88 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B93 0.0003266294 20.87768 2.934424 2.919593 8.524025 1.904517 7.903924 0 0.1662221 0.1494508 0.3090996 0.4742498 0.6549259 0.843564 1.043552 1.264561 1.498838 1.755764 2.031272 2.343862 2.684399 3.079333 3.534629 4.061316 4.725907 5.562271 6.752779 8.773566 0
88 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F93 1.0456 7.6379 3.9724 1.3910 1.934963 0.3060762 2.404942 0 3.2346 1.8583 2.2154 2.4913 2.7242 2.9299 3.1125 3.2850 3.4560 3.6376 3.8244 4.0232 4.2327 4.4559 4.6959 4.9540 5.2407 5.5672 5.9555 6.4602 0
88 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I93 1 8 4 1 1.935253 0.3066967 2.404437 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
89 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B94 0.002244966 28.29653 2.942133 2.976895 8.861906 2.207127 11.39974 0 0.01467505 0.1503559 0.3069452 0.4756019 0.6522509 0.8415623 1.045602 1.260902 1.500027 1.753232 2.034847 2.343086 2.686661 3.082615 3.53269 4.060369 4.715236 5.566466 6.742667 8.783725 0
89 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F94 1.1151 7.5875 3.9724 1.3908 1.934256 0.3058503 2.402105 0 3.3022 1.8578 2.2162 2.4913 2.7260 2.9303 3.1130 3.2852 3.4556 3.6355 3.8250 4.0209 4.2338 4.4561 4.6950 4.9533 5.2441 5.5701 5.9530 6.4622 0
89 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I94 1 8 4 1 1.934512 0.3071905 2.4039 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
90 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B95 0.0005531152 20.91175 2.932738 2.912844 8.484662 1.89015 7.806083 0 0.0440672 0.1483354 0.3062046 0.4744296 0.6535301 0.8441086 1.046594 1.262022 1.497893 1.751373 2.033313 2.344976 2.684602 3.077 3.529886 4.066687 4.718502 5.553801 6.747399 8.753474 0
90 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F95 1.0700 7.5167 3.9722 1.3908 1.934209 0.3047346 2.401607 0 3.2014 1.8622 2.2188 2.4917 2.7261 2.9284 3.1134 3.2834 3.4577 3.6346 3.8263 4.0212 4.2319 4.4546 4.6953 4.9563 5.2409 5.5713 5.9528 6.4566 0
90 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I95 1 8 4 1 1.934813 0.3063971 2.405175 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
91 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B96 0.001154275 22.28053 2.937823 2.93792 8.631373 1.969251 8.488909 0 0.07431934 0.1478951 0.3087481 0.4772453 0.6551658 0.8421101 1.045197 1.264426 1.495944 1.751892 2.031415 2.343976 2.684195 3.079236 3.529657 4.061064 4.723736 5.570868 6.738009 8.7586 0
91 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F96 1.0326 7.5226 3.9723 1.3910 1.934758 0.3055446 2.403443 0 3.1673 1.8575 2.2167 2.4938 2.7255 2.9268 3.1136 3.2851 3.4561 3.6361 3.8247 4.0233 4.2331 4.4539 4.6939 4.9571 5.2429 5.5678 5.9568 6.4546 0
91 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I96 1 8 4 1 1.93509 0.3052969 2.403516 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
92 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B97 0.00227064 25.32427 2.940015 2.956398 8.740289 2.07557 9.709811 0 0.01480802 0.1486965 0.3094061 0.475354 0.6551424 0.84268 1.045085 1.261261 1.495784 1.754662 2.032806 2.339014 2.687636 3.080112 3.529135 4.060436 4.721082 5.570982 6.737053 8.744452 0
92 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F97 1.1145 7.5794 3.9723 1.3908 1.934241 0.3065797 2.403042 0 3.2688 1.8606 2.2172 2.4945 2.7251 2.9301 3.1138 3.2834 3.4561 3.6347 3.8242 4.0210 4.2342 4.4568 4.6920 4.9537 5.2430 5.5664 5.9593 6.4591 0
92 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I97 1 8 4 1 1.935131 0.3066851 2.404482 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
93 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B98 0.002310186 21.791 2.934572 2.922533 8.541197 1.924136 8.116341 0 0.01466058 0.1494192 0.3066257 0.475987 0.6552117 0.8447971 1.046649 1.261693 1.500078 1.752524 2.030418 2.339122 2.687249 3.08161 3.529038 4.0706 4.714972 5.561349 6.751362 8.760229 0
93 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F98 1.1053 7.5406 3.9723 1.3905 1.933378 0.305263 2.400733 0 3.2014 1.8628 2.2162 2.4918 2.7230 2.9287 3.1118 3.2845 3.4557 3.6361 3.8236 4.0236 4.2326 4.4534 4.6966 4.9530 5.2427 5.5696 5.9532 6.4666 0
93 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I98 1 8 4 1 1.934522 0.3047281 2.401304 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
94 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B99 0.0002440266 21.28054 2.934046 2.919038 8.520781 1.90737 7.947721 0 0.1973706 0.1478733 0.3086024 0.4765628 0.6536735 0.8429072 1.047308 1.262877 1.500096 1.75161 2.032859 2.341502 2.687089 3.075406 3.536177 4.065048 4.712856 5.564389 6.742352 8.788342 0
94 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F99 1.0514 7.5866 3.9723 1.3910 1.934762 0.3057123 2.403265 0 3.3366 1.8589 2.2180 2.4921 2.7257 2.9294 3.1130 3.2844 3.4576 3.6348 3.8253 4.0228 4.2327 4.4538 4.6968 4.9561 5.2430 5.5728 5.9530 6.4644 0
94 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I99 1 8 4 1 1.93403 0.3060681 2.401613 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
95 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B100 0.002408965 20.61256 2.93588 2.926948 8.567027 1.928734 8.110995 0 0.0147543 0.1492484 0.3063824 0.475321 0.6539692 0.841428 1.04641 1.263608 1.498654 1.752948 2.034597 2.344922 2.688556 3.077537 3.52745 4.068808 4.714762 5.562832 6.73989 8.753439 0
95 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F100 1.1084 7.5435 3.9723 1.3907 1.934034 0.3054789 2.401305 0 3.3021 1.8604 2.2184 2.4925 2.7236 2.9293 3.1119 3.2839 3.4580 3.6374 3.8261 4.0239 4.2303 4.4566 4.6968 4.9545 5.2418 5.5679 5.9593 6.4602 0
95 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I100 1 8 4 1 1.934559 0.3059999 2.402105 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
96 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B101 0.001022567 22.0372 2.935396 2.925952 8.561193 1.933844 8.198407 0 0.01500745 0.1495731 0.3073439 0.4746267 0.6552036 0.8419323 1.043539 1.261914 1.497373 1.755034 2.033932 2.340362 2.686909 3.077852 3.529178 4.067175 4.71901 5.552533 6.738337 8.764907 0
96 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F101 1.1120 7.5574 3.9723 1.3909 1.934496 0.3052211 2.401855 0 3.3021 1.8591 2.2175 2.4936 2.7247 2.9303 3.1139 3.2822 3.4568 3.6365 3.8258 4.0243 4.2322 4.4544 4.6920 4.9525 5.2414 5.5661 5.9580 6.4659 0
96 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I101 1 8 4 1 1.934227 0.3057967 2.401713 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
97 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B102 0.001625245 28.98686 2.942608 2.981457 8.889084 2.239959 11.86857 0 0.1355256 0.1480175 0.309233 0.4741589 0.6518261 0.8444765 1.046078 1.262632 1.497726 1.752661 2.032582 2.339908 2.686233 3.07942 3.532622 4.061869 4.723239 5.56172 6.743725 8.78281 0
97 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F102 1.1135 7.5294 3.9723 1.3908 1.93427 0.3060104 2.402822 0 3.3022 1.8580 2.2197 2.4953 2.7227 2.9290 3.1141 3.2825 3.4565 3.6344 3.8243 4.0228 4.2336 4.4561 4.6928 4.9542 5.2419 5.5706 5.9549 6.4644 0
97 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I102 1 8 4 1 1.935177 0.3066506 2.404655 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
98 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B103 0.0003051991 21.15219 2.935362 2.925024 8.555765 1.925461 8.093196 0 0.07406398 0.1503304 0.3071485 0.4759684 0.6552318 0.8449225 1.046852 1.264758 1.499087 1.752994 2.035326 2.344523 2.688311 3.082423 3.527717 4.062527 4.719823 5.560213 6.737554 8.767608 0
98 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F103 1.1181 7.5313 3.9723 1.3908 1.934244 0.3056269 2.402142 0 3.1324 1.8592 2.2152 2.4943 2.7240 2.9275 3.1116 3.2844 3.4556 3.6350 3.8259 4.0241 4.2321 4.4565 4.6963 4.9530 5.2431 5.5707 5.9580 6.4577 0
98 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I103 1 8 4 1 1.934247 0.306218 2.403263 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
99 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B104 0.0000839579 25.13821 2.938808 2.949498 8.699538 2.050367 9.478342 0 0.0744332 0.1479541 0.3091078 0.4748867 0.6521995 0.8422533 1.047589 1.260955 1.497617 1.751423 2.030124 2.340092 2.688537 3.078026 3.529206 4.067143 4.721595 5.561503 6.746449 8.743454 0
99 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F104 1.0285 7.6405 3.9721 1.3909 1.934636 0.3048931 2.40354 0 3.2346 1.8582 2.2176 2.4905 2.7247 2.9291 3.1140 3.2850 3.4573 3.6349 3.8262 4.0231 4.2324 4.4549 4.6956 4.9546 5.2426 5.5713 5.9558 6.4563 0
99 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I104 1 8 4 1 1.935446 0.3061898 2.405951 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0
100 / Time between arrivals RiskExpon(2.9371) 2 Agents advertising campaign!B105 0.001681903 20.44633 2.933487 2.91516 8.498157 1.889045 7.758454 0 0.1658827 0.1490657 0.3085163 0.4752691 0.6529102 0.8434034 1.046264 1.264031 1.496651 1.755364 2.033178 2.344525 2.690572 3.080374 3.528073 4.063909 4.721185 5.557182 6.738231 8.7832 0
100 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!F105 1.0892 7.5321 3.9722 1.3909 1.934554 0.3051742 2.402307 0 3.2685 1.8587 2.2207 2.4908 2.7258 2.9277 3.1132 3.2823 3.4564 3.6365 3.8231 4.0209 4.2325 4.4555 4.6954 4.9547 5.2419 5.5682 5.9559 6.4617 0
100 / Service time RiskTriang(1,3.2292,7.6877) 2 Agents advertising campaign!I105 1 8 4 1 1.934073 0.3051527 2.400282 0 3 2 2 2 3 3 3 3 3 4 4 4 4 4 5 5 5 6 6 6 0

Format of a Management Report for Case

Analysis

Executive Summary

This section should appear on a separate page at the beginning of the report. It should be

limited to a maximum of 200 words and give a very brief summary of the background, the

problem, the method of analysis and the recommendations. Please note that this summary

must have all four of these elements.

Background

In this section, the context of the problem and the current situation is described from the case.

Only the essential details should be covered and this section should NOT be a synopsis of the

case. This section should be limited to a maximum of 250 words.

Problem

A succinct statement of the problem/ dilemma/ issue should be stated here. Be careful to

identify the real problem and not the symptoms of the problem.

Analysis

This is the most important section of the report. A clear, step-by-step description of how the

data in the case was analyzed should be given. Technical terms should be kept to a minimum as

the focus is on producing a document that can be understood by management. Details of

calculations and the technical details of the analysis should be appended to the report (usually

in the form of Excel spreadsheets). Summary tables and graphs may be used within this section

to illustrate the important results of the analysis. It is important to cite any references in the

text to support your analysis.

Conclusions and Recommendations

In this section, the recommended solution to the problem or resolution of the dilemma should

be presented. The reason for the recommendation should be justified and the implications of

the solution articulated. Be sure that your recommendations are related to the stated problem

and avoid going off at tangents.

Bibliography

A list of the books, articles, websites, software etc. consulted or used in understanding the

situation, writing the report and generating the solution should be presented. These references

should be in APA format. (A great deal of time can be saved by using EndNote for this purpose.

This software is available free to students from the NSU library website. It can be installed as an

MS Word add-in and the “cite while you write” function used to create in-text references and

the list of references in the correct format.)

Appendices

The detailed workings and calculations used should be presented here and referred to at the

appropriate place in the text so that readers (i.e. managers) who require details can determine

where they are located. These will usually take the form of MS Excel spreadsheets or other

outputs from any software used. The most convenient way to do this is to imbed these files into

the report as this will enable you to submit a single file for the assignment/ case analysis. [In MS

Word this can be achieved by selecting the Insert tab (second from the left), then Object

(second last block), click “Create from File”, browse for the correct file, click “Display as Icon”

and then press OK.]

Mike Bendixen

June 27, 2009

Nova Southeastern University
H. Wayne Huizenga School
of Business & Entrepreneurship

 

Assignment for Course:

QNT5040-Business Modeling

Submitted to:

Dr. Phillip

Submitted by:

Nicole Mateus

Robert Edson
Abdellah Sabere

Date of Submission: November 3, 2013

Title of Assignment: ZZ Airlines Simulation Case Study

CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data, ideas or words, either quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.

Student’s Signature: NM, RE, AS___________

*****************************************************************

Instructor’s Grade on Assignment:

Instructor’s Comments:

TITLE OF RUBRIC: Case Analysis (Page 1 of 2)

Course: QNT 5040

LEARNING OUTCOME/S: (see syllabus)

Date: 11-03-13

PURPOSE: To facilitate effective decision making under uncertain conditions by quantifying risk.

Name of Student: NM, RE, AS

VALIDITY: Best practices in Monte Carlo simulation.

Name of Faculty: Dr. Phillip

COMPANION DOCUMENTS: Assignment and format instructions, Case

Earning maximum points in each box in ‘PROFICIENT’ column and / or

points in columns to the right of ‘PROFICIENT’ meets standard.

<<<<<<<<<< less quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . more quality >>>>>>>>>>

Performance Criteria

Basic

Developing

Proficient

Accomplished

Exemplary

Score

Identify the problem

Does not
identify the problem, or does not identify the right problem.

(0 pts)

Identifies symptoms

(5 pts)

Identifies some elements of the problem.

(10 pts)

Substantially
identifies the problem.

(

12

pt)

Effectively and succinctly
identifies the problem.

(15 pts)

Describes assumptions and methods

Does not describe assumptions and methods used

(0 pts)

Does not precisely describe the
assumptions and methods used

(3 pts)

Somewhat describes assumptions and methods used

(7 pts)

Substantially
describes assumptions and methods used

(8 pts)

Effectively describes assumptions and methods used

(10 pts)

Calculate statistics using a spreadsheet

Does not calculate appropriate statistics using a spreadsheet and/or
does not provide evidence of calculations
(0 pt)

Calculates appropriate statistics using a spreadsheet (most answers are not
correct)

(13 pts)

Calculates appropriate statistics using a spreadsheet (not all answers are correct)

(21 pts)

Calculates appropriate statistics using a spreadsheet (most answers are correct)

(25 pts)

Effectively
calculates statistics using a spreadsheet (almost all answers are correct)

(30 pts)

Explain

implications of

output of statistical analysis

Does not explain
implications of
output of statistical analysis

(0 pt)

Partially
explains
implications of
output of statistical analysis

(3pts)

Somewhat explains
implications of
output of statistical analysis

(7 pts)

Substantially
explains
implications of
output of statistical analysis

(8 pts)

Effectively explains
implications of
output of statistical analysis
(10 pts)

TITLE OF RUBRIC: Case Analysis, cont. (Page 2 of 2)

Course: QNT 5040

LEARNING OUTCOME/S: (see syllabus)

Date: 11-03-13

PURPOSE: To facilitate effective decision making under uncertain conditions by quantifying risk.

Name of Student: NM, RE, AS

VALIDITY: Best practices in Monte Carlo simulation.

Name of Faculty: Dr. Phillip

COMPANION DOCUMENTS: Assignment and format instructions, Case

Earning maximum points in each box in ‘PROFICIENT’ column and / or
points in columns to the right of ‘PROFICIENT’ meets standard.

<<<<<<<<<< less quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . more quality >>>>>>>>>>

Performance Criteria

Basic

Developing

Proficient

Accomplished

Exemplary

Score

Generates solutions based on analysis and context

Does not
generate appropriate solutions based on analysis and context.

(0 pt)

Generates solutions (does not justify conclusions).

(7 pts)

Partially: *generates and justifies solutions based on analysis and context; and *justifies conclusions.
(15 pts)

Substantially: *generates and justifies solutions based on analysis and context; and *justifies conclusions.

(17 pts)

Effectively: *generates and justifies solutions based on analysis and context; and *justifies conclusions.
(20 pts)

Uses prescribed format (including cover sheet and grading rubric) and writing style (language, grammar, punctuation, and spelling)

Does not use prescribed format and writing style

(0 pt)

May use prescribed format OR writing style (only one)
(3 pts)

Generally uses prescribed format and writing style

(7 pts)

Substantially uses prescribed format and writing style

(8 pts)

Effectively
uses prescribed format and writing style
(10 pts)

Uses APA format
(APA Style Manual 6.0)

Does not provide references.

(0 pt)

Does not apply APA style to references.

(1pts)

Partially applies APA style to references.

(3 pts)

Substantially applies APA style to references.

(4 pts)

Effectively applies APA style to all references.
Optimal quality and quantity of citations.
(5 pts)

OVERALL GRADE (100 total possible points):

%

Comments: ______________________________________________________________________________________

12

Management Report for ZZ Airlines

Executive Summary

ZZ Airlines is trying to determine whether or not to proceed with their advertising campaign to increase phone inquiries. If they decide to proceed, they want to determine if hiring a second agent to help with its toll-free reservation system is recommended. A sample of data was taken based on similar campaigns in the past.

After completing several types of analysis using @RISK, it can be concluded that adding an additional agent to help the toll-free system is a must but proceeding with the advertising campaign is determinant on the owner’s willingness to exceed his low wait-time expectations.

Background

ZZ airlines recently opened its doors as a commuter service. They have seen business grow rapidly and thus identified the need to improve their customer service system in order to meet the demands of their growing customer base. Initially ZZ airlines started a toll-free reservation system that operated between 12:00 A.M. and 6:00 A.M. with only one agent on duty. In addition to the toll-free system, they are planning to roll out an advertising campaign. With this campaign and growing customer base, management is expecting higher than normal call volumes, and needs to prepare so they are able to meet the owners demand for no more than a three or four minute customer hold time. High-quality customer service is crucial to the success of any business and it is important for ZZ airlines to make the right adjustments in order to keep their customers satisfied.

Problem

The main problem we are facing is how we ensure our recommendation to hire a second agent is justified from an operational cost. Our dilemma is to maintain customer satisfaction while ensuring an efficient agent utilization with the least amount of agent idle time. One of the criteria set-forth by management for customer satisfaction is to maintain the wait time between 3 and 4 minutes.

Analysis

Our analysis started by looking at the original call distribution and identifying the key performance indicators that would yield a stable condition for the queue. The main key performance indicators we measured and analyzed are indicated in the following order:

1. Average wait time

2. Maximum wait time

3. % Agent idle time

4. % Agent utilization

Before we proceeded with our analysis and comparison of the above key indicators, we looked at the mean service time for each case scenario and compared it to the mean inter-arrival time of the calls. If the mean service time was less than the mean inter-arrival time we simply concluded that the probability that the queue is stable would be higher. This means that the agents were able to take calls and service customers gracefully without impacting customer satisfaction and resume to take the next call, which did not sit in the queue for more than three minutes. A simple glance at the data shows the mean service time of a sample of incoming calls from the original call distribution was slightly higher than the mean service times. This led us to the assumption that the queue was at higher capacity and that the one agent servicing customers prior to the advertising campaign did not have too much idle time available between calls.

Data analysis prior to the Advertising campaign

Using the sample data of current incoming calls from our homework, with one agent servicing customers, the average wait time was fairly high at 46.88 minutes. The agent total idle time for the entire shift was 2.55 minutes which represented 0.71% idle time. This data showcased that the queue in this case scenario was far more stretched and quite unstable since customers had to wait for longer than the desired 3-4 minutes that management set out as threshold for customer satisfaction.

Table 1. Stats for 1 Agent

Total wait time

4688.484

Average wait time

46.88484

Max wait time

91.50561

Total idle time

2.552547

Agent Idle time %

0.71%

Further analysis of the data using the @RISK tool, we generated 1 simulation of 1,000 iterations for the case scenario of one agent prior to the advertising campaign. According to Palisade Corporation, at each iteration formulated, @RISK draws a new set of random numbers for the @RISK distribution functions which in this case are exponential distribution for current incoming calls with a mean of 3.356 and triangle distribution for service times with a mean of 3.2292. The results given on the output reports helped us validate some of our assumptions and gave us a clearer picture on the agent utilization.

Graph 1. Average Wait Time for 1 Agent Graph 2. Max Wait Time for 1 Agent

As shown above (graph 1), using our critical value at 95%, we see the average wait time for our simulation to fall between 13.8 and 67.6 minutes. These numbers fall within 2 standard deviations of our mean of 39.1 minutes. Our data is slightly skewed to the right for both graphs. The max wait time falls between 34.7 and 127.9 minutes within 2 standard deviations of the mean 80.21 minutes. This clearly shows 1 agent is not enough to support the great customer satisfaction ZZ Airlines is trying to achieve. The longer in the morning it goes, the longer the wait time will be as more customers start to call. Agent utilization will be high but at the expense of longer wait times for the customers which is not what they want.

Adding a second agent prior to the advertising campaign yielded greater results that were aligned with improving customer satisfaction. In fact, the maximum wait time was reduced by 98% to 2.66 minutes instead of 91.50 minutes for 1 agent. The average wait time was null while the % agent idle time was increased to 38.85%. This would allow agents to ensure proper entering of the data and documentation of any cases they logged. Since the agent idle time is higher, we would even recommend for agents to create knowledge base articles that customers can leverage online to deflect some of the simple incoming calls.

Table 2. Stats for 2 Agents

Total wait time

16

Average wait time

0

Max wait time

2.6651

Total idle time

280

Agent 1 Idle time %

36.674%

Agent 2 Idle time %

41.029%

Total idle time %

38.85%

Graph 3. Average Wait Time for 2 Agents Graph 4. Max Wait Time for 2 Agents

Graph 3 above clearly shows the better service that is received for the customers in regards to wait time. For our simulation of 1,000 iterations, the average wait time is 1.15 minutes which is a short reasonable time to wait and falls way ahead of the 3 minute mark they were aiming for. The max wait time would be 25.5 minutes which falls outside of 2 standard deviations from the mean of 7.75 so there is a very small probability that will happen.

Graph 5. Total Idle Time % for 2 Agents Graph 6. Idle Time % for 1 Agent

Looking further at the agent % utilization in this case scenario validated our thought process that having two agents prior to the advertising campaign is highly recommended. Based on the mean, the % agent utilization was at more than 96% with one agent versus 62% with both agents. This gives each agent some time to breathe and take a moment to relax before taking the next caller. The graph for both agents is skewed to the left while the graph for 1 agent is skewed to the right. We believe the 34% difference in agent utilization greatly outweighs the shorter wait time the customer would be receiving.

Data Analysis After the advertising campaign

Looking further at the data after prior advertising campaign shows similar trends. As table 4 shows, the average wait time increased from 28.76 to 46.37 minutes after the campaign was done. This illustrates that the advertising has contributed to an increase in the long wait time. The total idle time has doubled after the campaign. Since the wait time has surpassed the 4 minute max, customer satisfaction has indeed been eroded and this alone constitutes a reason to adjust the staffing number to two agents instead of one. The data below shows the comparison between one agent before and after the advertising campaign:

Table 3. Stats Before Campaign 1 Agent Table 4. Stats After Campaign 1 Agent

Total wait time

2876.38

Total wait time

4637.746726

Average wait time

28.7638

Average wait time

46.37746726

Max wait time

63.75539

Max wait time

80.45607433

Total idle time

2.552547

Total idle time

5.457470206

Agent Idle time %

0.71%

Agent Idle time %

1.52%

Graph 7. Average Wait Time Graph 8. Average Wait Time

After Campaign for 1 Agent After Campaign for 2 Agents

Looking at our simulation of 1,000 iterations, the average wait time with 2 agents brings down the mean from 56.35 to 1.77 minutes. The 95% critical value for 2 agents has average wait times between .72 and 3.62 minutes both falling inside 2 standard deviations from the mean. Those numbers show that 2 agents even after the campaign, can still produce high volume of calls and still maintain the 3 to 4 minutes of wait time for the customers.

Graph 9. Max Wait Time Graph 10. Max Wait Time

After Campaign for 1 Agent After Campaign for 2 Agents

Adding two agents in our staffing model and running the @RISK simulation provided a great deal of insight on the improvements of the KPI’s. In fact, the maximum wait time customers would have to endure with 2 agents would be 28 minutes and that’s falling way outside 2 standard deviations from the mean. Based on the mean of 9.4 minutes with 2 agents, it still falls past the 4 minute max the airline wants a customer to wait but these numbers are worst case scenarios which have some possibility of happening but the best case scenarios still outweigh the worst case scenarios.

Graph 11. Agent Idle % for Graph 12. Agent Idle % for

1 Agent after Campaign 2 Agents after Campaign

According to graph 12, our total idle time for both agents after the campaign had a mean idle % of 27.5%. That’s roughly almost 75% agent utilization which still looks like a high percentage for the increasing amount of calls coming in. This illustrates great improvement in the quality of service the agents are providing since they are not rushing to pick up calls that have been waiting on hold for more than 3 minutes. This staffing model will reduce from agent burn out and low morale compared to the one agent model where he/she is being utilized almost 98% of the time. It is also a fault tolerant system in case one of the agents gets stuck on a call longer than normal or has to use the restroom or get a sip of water.

Based on tables 5 and 6, it shows both agents have similar idle times meaning they more or less spend the same amount of time on calls. We can only recommend that the agents have some degree of experience with airline customer service to be able to expedite the calls quicker.

Table 5. Summary Statistics for Table 6. Summary Statistics for

Agent 1 Idle Time % after Campaign Agent 2 Idle Time % after Campaign

Statistics

 

Percentile

 

Statistics

Percentile

Minimum

8.276%

5%

14.037%

Minimum

7.662%

5%

14.917%

Maximum

54.843%

10%

16.928%

Maximum

55.102%

10%

17.732%

Mean

27.388%

15%

18.779%

Mean

27.702%

15%

19.319%

Std Dev

8.152%

20%

20.371%

Std Dev

8.031%

20%

20.835%

Variance

0.006645135

25%

21.531%

Variance

0.006450188

25%

22.098%

Skewness

0.197034985

30%

22.458%

Skewness

0.251267417

30%

23.185%

Kurtosis

2.865965601

35%

24.047%

Kurtosis

2.927817806

35%

24.191%

Median

27.325%

40%

25.019%

Median

27.291%

40%

25.377%

Mode

29.752%

45%

26.242%

Mode

27.325%

45%

26.433%

Left X

14.037%

50%

27.325%

Left X

14.917%

50%

27.291%

Left P

5%

55%

28.392%

Left P

5%

55%

28.373%

Right X

41.106%

60%

29.504%

Right X

41.366%

60%

29.292%

Right P

95%

65%

30.459%

Right P

95%

65%

30.586%

Diff X

27.069%

70%

31.403%

Diff X

26.450%

70%

31.684%

Diff P

90%

75%

32.475%

Diff P

90%

75%

32.851%

#Errors

0

80%

34.267%

#Errors

0

80%

34.517%

Filter Min

Off

85%

35.595%

Filter Min

Off

85%

36.275%

Filter Max

Off

90%

37.839%

Filter Max

Off

90%

38.357%

#Filtered

0

95%

41.106%

#Filtered

0

95%

41.366%

Conclusion and Recommendation

When reviewing the data outputs above, it is apparent that ZZ Airlines is better off adopting a two agent customer service model instead of staying with their current one agent model. In order to lower customer wait times and meet the expectation set forth by the owner of having no more than a three to four minutes hold time, this should be put into action right away. Not only will it improve customer experience but it will also improve the agents overall quality of work life. It is no secret that customer service plays a key role in the sustainability and profitablity of a company. In order to ensure positive customer service it is also important to have happy and motivated employees. Overworked and unhappy employees are not able to provide the top-notch service that is required. It is our recommendation that having two agents in place will strengthen the business and keep customers satisfied. Regarding whether or not they proceed with the campaign, if the owners of the airline feel they do not want to risk customers waiting no more than 4 minutes maximum, then they should not proceed with the campaign because based on our simulation with 1,000 iterations, there may be instances where 2 agents might get extended calls and wont be able to control the wait time below their requested mark. The agent idle % might also pass 50% in certain scenarios so that number might be too high for some owners. Definitley they have to have 2 agents even if they don’t want to proceed with the campaign. If they feel the small probabilities of both agents getting tied up in extended calls are worth the reward of higher call volumes with low waiting times, then doing both campaign and getting a second agent is the way to go. An added recommendation would be to screen the customer as soon as they call so the agent can know what the customer is calling about before they are passed on to them. That information would save some time and the customer will not feel like that time was considered waiting time.

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