BUS520 – Leadership and Organizational Behavior

Overview

You will research the organization you selected in the Week 2 activity and present your analysis and identified issue. To ensure successful completion of this and the Week 4 assignment, you will need your completed Fishbone Diagram from the Week 2 activity.

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Instructions

For this assignment, write a 1–2 page double-spaced paper in which you will:

  • Describe the organization you selected based on the following criteria.Identify the organization you have selected.The organization should be one you are familiar with.You have access to internal processes.It has an organizational issue that needs to be resolved.You can think of a realistic and enforceable solution to the issue.
  • Discuss the issue you will be analyzing.
  • Explain why the issue hinders the organization’s efficiency.
  • Use the description and feedback from the instructor in the Week 2 Activity.

Confidentiality: Since you will be addressing real issues in real organizations in your assignments, it is important to respect confidentiality. Feel free to use an alias for any company or individuals you might mention in your assignments. Remember that all discussions about these organizations should only occur within this course and not be shared with people outside the course.

This course requires the use of Strayer Writing Standards (SWS). The library is your home for SWS assistance, including citations and formatting. Please refer to the

Library site

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for all support. Check with your professor for any additional instructions.

Note: Review the instructions for the Organizational Issues and Solutions assignment due in Week 4.

The specific course learning outcome associated with this assignment is:

  • Propose a solution for an organizational culture issue.

Page 1
Week 2 Assignment Fishbone Diagram Template
Use the Fishbone Diagram below to complete and submit the activity.
Page 2
Cost management issues.
Competitive forces
Page 3
Week 2 Assignment Fishbone Diagram Template
Use the Fishbone Diagram below to complete and submit the activity.
Selected Organization Name:
Cause
Supply chain complications
Delayed delivery of raw materials and parts.
Boeing has recorded disrupted supply chain leading to delays. Such patterns have adverse effects on its operations considering timely delivery of
materials and the ability to meet the consumer demands within the required timeline.
Complex vendor engagements.
Boeing relies on vendors who have poor delivery patterns. This approach has affected the firm`s ability to ensure consistency and alignment with the
changing demands within the supply chain networks. One effect is that some of the materials fail to meet the expected quality standards. In such cases,
the resulting planes have reported diverse challenges where some parts have failed while others have led to delayed introduction of new models.
Poor inventory management
Boeing recorded stockouts and overstocking leading to inconsistent production. This challenge is caused by the inconsistencies in the supply chain
networks. The firm has unreliable vendors who have caused outages and excessive storage of raw materials. In such cases, Boeing incurs high costs of
managing inventory which may undermine its cost effective strategy.
The company competes with reputable players like Airbus.
Competition is high in the industry. Many customers may prefer other sellers due to the consistency challenges facing Boeing. Rival firms have a positive
reputation due to their ability to deliver quality planes on time and according to the needs of the customers. Boeing`s unreliability has undermined its ability
to maintain the desired consumer satisfaction patterns.
Reduced confidence in the market.
Page 4
Continued delays and defects have affected consumer trust and confidence in Boeing and its products. Such a patterns has undermined the ability of the
company to maintain a high level consumer relationship and sustainable relationships.
Cost management issues.
Boeing operates in an environment defined by variations in the production costs. Such a trend affects the stability of the prices attached on the firm`s
products. The core effect is that the high expenses increase the overall operational costs for the firm. Likewise, they translate into high financial obligation
and liability when dealing with the associated operations.
Competitive forces
Page 5
The Boeing Company
Production defects and complications
Delayed delivery of new products.
Boeing has recorded increased delays when introducing certain models. Delays are
caused by the failure to align with the consumer expectations and disruption of the
global supply chain by diverse factors like the pandemic.
Technical complications.
The firm has reported variations between hardware and software implementation
across its products. Such a trend has affected product development and delivery.
Such a pattern has led to adverse relationships with the consumers which affects long
term engagements.
Increased defects.
Some of the firm`s products like 737 Max have recorded defects leading to their
discontinuation and grounding. Such issues are expensive to fix which affects the
firm`s financial performance.
Complications in global political stability.
Boeing`s operations have been affected by changing global political setting. Conflicts
between nations like Russia and Ukraine and in Israel continue to influence the firm`s
success.
Post-COVID-19 recovery challenges.
Page 6
While the pandemic is over, Boeing`s operations are affected by the slow recovery
process. Most of the operations along the supply chain were affected by the
pandemic. This event reduced the ability to achieve a consistent supply of raw
materials and delivery of the finished planes according to the customer demands.
Complex legal and regulatory environments.
The production processes for the firm are affected by the changing regulatory and
legal settings. New compliance standards require the company to allocate sufficient
finances and resources which is expensive.
Operational environmental challenges
Page 7
Student Name:
Professor Name
Date:
Effect
Organizational Management Decision Making
Poor decision making in production.
The management has used a cost effective strategy which undermines quality of its airplanes.
Increased non-compliance patterns.
Boeing has high unethical behavioural patterns and cases. Such trends have affected its
public image and financial returns.
Instability in the senior management and leadership.
Boeing has continually changed its senior leadership which has affected consistency in
business strategy development and implementation.
Poor quality assurance and control mechanisms.
Boeing has delivered planes which have caused accidents historically due to failure to
integrate strategic quality assurance and control measures.
Redundancy in production.
Low Profitability
BUS520 – Leadership and Organizational Behavior
7/7/2024
Page 8
The company`s manufacturing process is redundant which makes it highly inefficient and
costly. The complexity of the internal processes has undermined the ability to achieve
efficiency and operational reliability.
Legacy production processes.
Most of the production practices are based on outdated innovations which makes them
ineffective in meeting the changing global demand for quality, safe and modern planes.
Product Mismatch with Customer Expectations

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