BUS 4121 Capella University Wk 6 Informational Interview Report

Please don’t forget Plagiarism!!!!!!!!
Then week 5 BUS4121Informational Interview Report
Your Informational Interview Report serves as a component of your Course Project
Portfolio.
The interview you performed was described earlier as an informal conversation with a
health care manager who is willing to share personal and professional expertise,
knowledge, and perspective on ethical challenges. Your goal was to obtain an insider’s view
on current ethical issues presented in the health care field and increase your
understanding of how managers utilize ethical principles and strategic efforts to prevent
and address them.
Now that your interview has been completed, you will share your experience, evaluations,
and application to ethical concepts and principles.
Preparation
In addition to these instructions, utilize the following to complete your work.
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•
•
•
•
•
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Written work completed in your Week 3 discussion.
Interview notes.
Informational Interview Report Scoring Guide.
o Using the Scoring Guide to Enhance Learning [PDF].
Course study materials.
Course Reflection Journal entries.
Internet and Capella library research.
Informational Interview Report Template [DOC].
Assignment Components
To begin your paper, identify and describe the sector of the health care industry you have
chosen to explore. Describe the organization, facility, or department chosen, its stated
mission and goals, and provide context regarding the community or population it serves.
Introduce your interviewee. Briefly describe the background that brought this person to his
or her current position. Explain the description and expectations of this person’s
management role. Include information the professional shared regarding how personal
moral values, membership in professional organizations, and continuing education guide
and support personal efforts in ethical management practice.
Describe an ethical challenge experienced by your interviewee in his or her organization,
facility, or department, and analyze the approach taken to resolve it. If there is not a
detailed example of a problem available, base your work on measures taken to prevent a
specific major ethical issue, and analyze why the current approach is successful.
Discuss and evaluate the information gathered regarding the ethical problem. Include the
following:
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•
•
•
•
Describe how formal policies, processes, teams, and individuals were utilized in
addressing or proactively avoiding the ethical problem.
Identify and explain the influence and role of external regulatory policies, and
regulations in addressing or preventing the ethical issue (such as Joint
Commission, HIPAA, et cetera).
Describe how specific external forces influenced the resolution or prevention of
the ethical issue.
Describe how internal organizational factors influenced the resolution of the
ethical issue.
Identify and apply the ethical principles and theories related to the ethical issue
and the management approach taken.
Conclude your paper by sharing personal insights gained from the informational interview
experience. Identify tools, knowledge, skills, or awareness gained for use and success in
your personal ethical management practice.
A template, Informational Interview Report Template [DOC], is provided to assist you in
your success with this assignment.
Helpful Resources and Tips
Please refer to the Health Care Administration Undergraduate Program Library GuideLinks
to an external site. and the Capella Writing CenterLinks to an external site. for valuable
resource material on writing, referencing, and researching on the Internet and in the
Capella library.
View Rubric
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
Describe an informational interview experience, and relate personal
growth, insights, and awareness gained.
view longer description
32 to >27.2 pts
DISTINGUISHED
Comprehensively
describes an
informational
interview
experience; discuss
detailed examples o
personal growth,
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
insights, and
awareness gained.
27.2 to >22.4 pts
PROFICIENT
Describes an
informational
interview
experience, and
relates personal
growth, insights, an
awareness gained.
22.4 to >0 pts
BASIC
Describes an
informational
interview
experience, but doe
not relate personal
growth, insights, an
awareness gained.
0 pts
NON_PERFORMAN
Does not describe a
informational
interview
experience, or relat
personal growth,
insights, and
awareness gained.
Describe real-world examples of knowledge, skills, and resources health
care managers utilize to effectively address or prevent ethical issues.
view longer description
32 to >27.2 pts
DISTINGUISHED
Analyzes real-worl
examples of
knowledge, skills,
and resources heal
care managers utili
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
to effectively addre
or prevent ethical
issues.
27.2 to >22.4 pts
PROFICIENT
Describes real-wor
examples of
knowledge, skills,
and resources heal
care managers utili
to effectively addre
or prevent ethical
issues.
22.4 to >0 pts
BASIC
Identifies real-wor
examples of
knowledge, skills,
and resources heal
care managers utili
to effectively addre
or prevent ethical
issues.
0 pts
NON_PERFORMAN
Does not describe
real-world example
of knowledge, skills
and resources heal
care managers utili
to effectively addre
or prevent ethical
issues.
Describe how external forces influenced a real-world example of an ethical
management problem and its solution or prevention.
view longer description
34 to >28.9 pts
DISTINGUISHED
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
Analyzes how
external forces
influenced a realworld example of a
ethical managemen
problem and its
solution or
prevention.
28.9 to >23.8 pts
PROFICIENT
Describes how
external forces
influenced a realworld example of a
ethical managemen
problem and its
solution or
prevention.
23.8 to >0 pts
BASIC
Identifies external
forces that
influenced a realworld example of a
ethical managemen
problem and its
solution or
prevention.
0 pts
NON_PERFORMAN
Does not describe
how external force
influenced a realworld example of a
ethical managemen
problem and its
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
solution or
prevention.
Describe how internal organization factors influenced a real-world example
of an ethical management problem and its solution or prevention.
view longer description
34 to >28.9 pts
DISTINGUISHED
Analyzes how
internal organizatio
factors influenced a
real-world example
of an ethical
management
problem and its
solution or
prevention.
28.9 to >23.8 pts
PROFICIENT
Describes how
internal organizatio
factors influenced a
real-world example
of an ethical
management
problem and its
solution or
prevention.
23.8 to >0 pts
BASIC
Identifies internal
organization factor
that influenced a
real-world example
of an ethical
management
problem and its
solution or
prevention.
0 pts
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
NON_PERFORMAN
Does not describe
how internal
organization factor
influenced a realworld example of a
ethical managemen
problem and its
solution or
prevention.
Apply ethical theories and principles to a real-world example of an ethical
issue faced in health care management practices.
view longer description
34 to >28.9 pts
DISTINGUISHED
Comprehensively
applies ethical
theories and
principles to a realworld example of a
ethical issue faced
health care
management
practice.
28.9 to >23.8 pts
PROFICIENT
Applies ethical
theories and
principles to a realworld example of a
ethical issue faced
health care
management
practice.
23.8 to >0 pts
BASIC
Identifies ethical
theories and
principles related t
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
a real-world examp
of an ethical issue
faced in health care
management
practice.
0 pts
NON_PERFORMAN
Does not apply
ethical theories and
principles to a realworld example of a
ethical issue faced
health care
management
practices..
Write clearly, effectively, and professionally, using current APA formatting
and styles.
view longer description
34 to >28.9 pts
DISTINGUISHED
Writes clearly,
effectively, and
professionally, usin
current APA
formatting and styl
in a manner that
enhances the overa
quality of the
assignment.
28.9 to >23.8 pts
PROFICIENT
Writes clearly,
effectively, and
professionally, usin
current APA
formatting and
styles.
23.8 to >0 pts
BASIC
[u06a2] Week 6 Assignment – Informational Interview Report
[u06a2] Week 6 Assignment – Informational Interview Report
Criteria
Ratings
Writes clearly,
effectively, or
professionally,
inconsistently usin
current APA
formatting and
styles.
0 pts
NON_PERFORMAN
Does not write
clearly, effectively,
professionally, or u
current APA
formatting or style
Total Points: 0