write a contract. Technical Section
Understanding Customer Need
We are tasked with creating a system with a $250,000 budget that will provide fast COVID-19
tests kits (one box (2 tests) every week per home) to PG County citizens fairly and accurately by
June 3, 2022. The main challenge faced by our customers is receiving complaints about residents
sitting in long lines for hours waiting for kits only to find out that the COVID-19 kits have run
out. As part of this project, my team has concluded that another need for our customers is finding
a solution for cars parked on the side of the road in order to prevent the Covid test from being
hoarded and to develop an RDF system to scan the back of a driver’s license. Without a proper
distribution method of COVID 19 Test kits, PG county residents will continue to complain, the
chances of spreading COVID- 19 will increase and the re-election of PG county officials may be
in jeopardy.
Our software engineers’ technical experience, knowledge of information systems, and data
analytics will be able to help create a new reservation system for acquiring COVID test kits
fairly and accurately. Our team will continue to work closely with our customer and Ms.
Alsobrooks to collect additional information regarding the creation of the reservation system.
Proposed Approach/Solution
Listed below are the best technologies, and knowledge of information systems and data analytics
in order to create and execute the COVID 19 Test Kits Reservation System:
Goal 1: Assess COVID 19- Tests kits system, determine frequent complications, and diagnosis.
(March 29, 2022).
Goal 2: Outline the structure for the reservation system that is built-in. The framework will
include the software’s objective as well as the required tasks. To handle impediments, we will
work with our IT team. (April 6, 2022).
Goal 3: With the finalized framework of the system, we will be able to create 20% of the system.
(April 11. 2022).
Goal 4: Using the system’s finished design, we’ll create a 70% parking reservation system. We
will discuss our system progress with PG county officials and make any changes based on their
feedback. (April 20, 2022).
Goal 5: Based on the feedback, we will make any necessary improvements and complete 90% of
the parking reservation system (May 20, 2022).
Goal 6: We will begin working with our customers to design and test the app, as well as create
parking warnings and gather security data (May 25 – June 2, 2022).
Goal 7: The parking reservation system will be completed in its entirety, as well as any app and
alert configuration (July 3, 2022).
Benefits to PG County
This project is beneficial to PG county because it will reduce the number of people who go
without fast test kits by more than 70% per location while increasing the number of households
who receive at least one box (2 tests) while making reservations to pick them up by 90 percent:
● Residents will be able to see where the covid tests are being distributed and sign up for
one box (2 tests) every week per home.
● The number of complaints about the inability to obtain COVID-19 rapid test kits and the
disorganization seen with distributing the kits in the county will decrease significantly.
● Residents will also have the ability to cancel bookings and get reminders through email,
phone calls, or text.
● A chatbot, FAQ functionality, and assistance function will be included in the system.
● A solution for cars parked on the side of the road is to divert traffic away from our
downtown roadway by using a closed AMC movie theater parking lot as a distribution
point.
● Residents will be able to cancel books 24 hours before the reservation time and make a
reservation for test kits 48 hours ahead of time.
● Allow residents to chat with officials with concerns residents will be able to view
frequent questions asked.
Management Section
Major Project Tasks
Delivering a successful project within the stated timescales is one of the most important
project tasks. The following is the plan for the project:
Task 1 Design fresh mobile application mockups for customer approval in sprints.
Task 2 Using epics, features, and user stories, to thoroughly examine and test the design
specifications and features. Documentation should be provided.
Task 3 Install electronic instructions, and supplementary training/knowledge articles.
Task 4 Conduct usability testing on the systems that have been implemented.
Deliverables
Unleashed Pro Innovation will supply the following deliverables during the project:
● The team will make training materials available that describe the features of the
reservation system.
● The system’s name, logo, and colors will be shared. To gain a better
understanding of the technologies’ real-world use, the approved AMC
theaters will be shared.
● The team will deliver a blueprint that specifies the mobile parking application’s
system architecture and design, as well as technical specifications.
● The team will provide the hardware and software needed to set up the reservation
system, and as regular maintenance for the first year.
● The other major deliverables are listed below:
Deliverables
Project Charter
Project Management Plan
Work Breakdown Structure
Functioning Registration System
Technical User’s Manual
Disaster Recovery Plan
System Security Plan
Deliverables
Project Charter
Project Management Plan
Work Breakdown Structure
Functioning Registration System
Technical User’s Manual
Disaster Recovery Plan
System Security Plan
Project Schedule
According to the timelines listed below, the following major project activities will be completed:
Milestone
Estimated Start
Completion Date
March 28, 2022
Gather Data
April 3, 2022
Feasibility Study
Prepare Problem Definition Report
April 4, 2022
April 6, 2022
Project Approval
April 8, 22
April 13, 2022
Outsource Contract
April 14, 2022
April 20, 2022
Prepare a User Requirement
April 21
April 25, 2022
Prepare System Analyst Report for
Stakeholders
April 26
April 28
Contract AMC Theaters for parking lot usage
April 29, 2022
May 7, 2022
System Design
May 8, 2022
May 14, 2022
Design Approval
Integration Test
May 15, 2022
May 21, 2022
User Acceptance Test
May 22, 2022
May 28, 2022
Launch and Final Testing of the System
May 29. 200
May 31, 200
Closeout
June 1, 2022
June 3, 2022
Project Organization
This project is expected to be finished in 33 days (4-5 weeks), during which time Unleashed Pro
Innovation will provide county officials and stakeholders with a bi-weekly status report.
The group of people responsible for this project are as follows:
Project Manager – Sean Davis
Project Sponsor- D’Laino Hanson
Project Coordinator- Jamesina Hanciles
Process Requirments Analyst- Kerry Kay Pinnock
Finance Project Manager- Abu Bah
To ensure project success, each project deliverable will be assigned to a development team
member based on their experience, background, and knowledge.
Table 2 Responsibility Matrix
Task/Member
Sean
Kerry
D’Lanio
Jamesina
Abu
Assembly of the
prerequisites for
the COVID-19
Test Kits
reservation
system together.
Design updated
mobile
application
mockups for
client approval in
sprints.
Developing the
preliminary
design and
parameters for the
reservation
system.
Reporting and
analyzing the
current
reservation
system.
Construction of
the reservation
system app.
Examining the
parking
reservation
system that has
been designed.
Testing the
comprehensive
reservation
system.
Implementing the
BSU parking
reservation
system in its
entirety.
KEY: P = Primary Responsibility S = Support Responsibility
Related Experience
As previously stated, Unleashed Pro Innovation has extensive experience in the development of
information systems, and data analytics, as well as a track record of success in similar projects in
the United States. The following are some of the client testimonials:
● 2019-2020: Unleashed Pro Innovation was contracted to construct and administer a Bus
Reservation System for a new company called XYZ car transport owned by the CEO
Robert Anderson. The project was to construct and administer a reservation system where
customers would be able to book a seat for their journey or a bus using this technology.
This system would also assist the owner in managing the coaches, staff, clients, services,
and other aspects of the business. Within the budget of $700,000 Unleashed Pro
Innovation was able to develop a cost-effective and efficient reservation system that
increases the booking process, speed, convenience, and comfort of the booking process
for XYZ car transport. Customers were also able to reserve the seats they want. They can
see whether there are any open positions on a given date. Customers can check
availability, reserve a ticket, or cancel a ticket 48 hours a day, seven days a week. The
online system can be accessed at any time. There is no need for the user to go to an
office.
● 2017-2018: Unleashed Pro Innovation was successfully able to create an Airplane
Reservation System for the largest airport in the United States. Unleashed Pro
Innovation was able to produce a reservation system through the use of worldwide
distribution systems, that aid in the consolidation of data from all airlines.
Customers and travel agencies may access inventory and rates in real-time thanks
to the system. Despite numerous constraints, Unleashed Pro Innovation was able
to produce the system on schedule and within budget ($3,000,000).
The Unleashed Pro Innovation team that has been chosen to work with Prince
George County has an accredited experience in technical software engineering,
information systems, and data analytics:
Sean Davis
·
Role: Project Manager
·
Relevant Experience: Ensure that all projects are completed on schedule and within the
budgeted scope. Experience with Python Data Analytics, Project Management Software, and
Excel.
Kerry Kay Pinnock
·
Role: Process Requirements Analyst
· Relevant Experience: Meeting with clients to review project priorities and opportunities for
improvement. Understanding of business operations, workflows, and processes at a high level.
Excellent communication skills, both written and verbal, Problem-solving, and Analytical
abilities.
D’Laino Hanson
·
Role: Project Sponsor
·
Relevant Experience: Negotiating project funds and serving as a representative for high
management. Skilled in Communication, Word, Excel, and Budgeting Software.
Jamesina Hanciles
·
Role: Project Coordinator
· Relevant Experience: Maintaining and keeping track of project plans, timetables, work hours,
budgets, and expenses. Competency in Word, Excel, and Outlook.
Abu Bah
· Role: Finance Project Manager
·
Relevant Experience: Supervising aspects of a project such as keeping track of expenses,
budget, work hours, and timetables. Excel in strong Analytical skills, Communication, and
Budgeting Software.
Furthermore, Unleashed Pro Innovation team has had great success in all their completed
projects.
Equipment and Facilities
Each stage of the project requires different equipment and tools. Listed below is the list of tools
and equipment needed to complete the project:
●
●
●
●
Computer Simulation Lab
Central Reservation System
React Native
SusperSaaS
Cost Section
Listed below are the project’s estimated costs.
Labor
For this project, the team will consist of seven employees who will work collectively and
successfully. The project will take about 25 weeks and 175 hours. Table 1 listed below, will
display the overall labor cost is roughly around $51,000.
Table 1 Proposed Labor Costs
Position
Hours
Rate ($)
Amount ($)
Project Manager
485
$60.00/hr.
$29,100.00
Software Developer
205
$46.00/hr.
$9430.00
Software Tester
45
$34.18/hr.
$1,538.10
Systems Analyst
85
$46.30/hr.
$3,935.50
Database
Administrator
80
$48.65/hr.
$3,892.00
System
Administrator
80
$41.72/hr.
$3,337.60
Quality Assurance
Analyst
45
$38.15/hr.
$1,716.75
Estimated Total
$52,949.95
Materials
The materials will cost $65,000, which includes the costs of data collection, analysis,
implementation, software subscription, and updates.
Equipment
The equipment expenses, including installation fees, are anticipated to reach $25,000.
Facilities
The contractor development and equipment storage facilities are expected to cost $110,000,
including installation expenses.
Travel Costs
There will be no travel expenses associated with the COVID-19 testing kits Reservation System.
Documentation Costs
The documentation will cost $2,500 and will detail the charges associated with the project
documentation deliverables separately. Printing costs for user manuals, graphics, and complete
project reports are also included.
Overhead Costs
The overhead cost is $4,500 daily, which includes daily updates to the reservation system, realtime Chabot response, insurance, and general management.
Reserve Funds
The contractor estimates that $11,000 in reserve money will be required for this project.
Profit
This project’s overall desired profit is predicted to be $15,000. The total project cost will be
$300,000. The total project cost is calculated by bringing the cost factors together and adding an
amount for the desired profit.
Summary of Proposed Costs
The proposed anticipated expenses to accomplish this project are summarized in Table 3.
Table 3 Summary of Proposed Estimated Project Costs
Project Elements
Proposed Costs
Labor
$52,949.95
Materials
$65,000
Equipment
$25,000
Facilities
$110,000
Travel
$0
Documentation
$2,500
Overhead
$4,500
Reserve Funds
$11,000
Profit
$15,000
Total
$227,449.95
Conclusion
In conclusion, COVID-19 pandemic came with so many challenges that different
organizations need to find a solution for them. The spread of COVID-19 was very rampant hence
the need for the customers to buy COVID-19 test kits without the need of lining up for long
hours. Our project also considered the elderly people who cannot line up for several hours to get
the kits. As a result of a large number of people being tested for the COVID-19, customers have
been having a challenge of test kits running out. Therefore, our project aims at creating a system
that will provide fast COVID-19 tests kits to the citizens by doing home delivery. The project
will go through different project phases and activities to ensure that the solution is achieved and
the customer’s needs are addressed. The proposed budget of the project is $227,449.95. The
project is estimated to end by June 3, 2022.
Lessons learned
PROJECT TITLE
DATE OF REPORT
June 3, 2022
TEAM MEMBERS
PROJECT MANAGER
Kerry Kay Pinnock
D’Laino Hanson
Jamesina Hanciles
Abu Bah
Sean Davis
What were our goals in this
project?
To create a system that will
provide fast COVID-19 tests kits
GOALS
Were the goals achieved?
Yes, the goal was achieved.
What new goals were added to achieve the project?
✓ To find a solution for cars
parked on the side of the
road in order to prevent
the Covid test from being
hoarded.
✓ To develop an RDF
system to scan the back of
a driver’s license.
LESSONS LEARNED
What went well on this project? How would you improve these processes?
✓ The were able to come up No improvement needed.
with an estimated budget
for the project.
✓ We were able to gain a
better understanding of the
technologies’ real-world
use; the approved AMC
theaters will be shared.
✓ Hardware and software
needed to set up the
reservation system, and as
regular maintenance for
the first year.
✓ We were able to deliver a
blueprint that specifies the
mobile parking
application’s system
architecture and design, as
well as technical
specifications.
What did not go well on this
project?
The estimated budget was very
low because the prices of the
needed materials were not as we
expected.
How would you improve the processes?
Have a candid discussion and do a proper market
research on the prices of materials and services.
BOWIE STATE
UNIVERSITY
PARKING
RESERVATION
SYSTEM
PREPARED BY
BEST TECH NO LOGIE S INC.
(GROUP 8)
2nd PARTIAL SUBMISSION
BUIS-475: IS PROJECT MANAGEMENT
BOWIE STATE UNIVERSITY
FALL 2021
TABLE OF CONTENTS
Bowie State University (BSU) Parking Reservation System ………………………………………… 4
Detailed Proposal including Technical, Management, and Cost Sections …………………….. 4
Technical Section ……………………………………………………………………………………………………. 4
Understanding Customer Need ………………………………………………………………………………. 4
Proposed Approach/Solution …………………………………………………………………………………. 4
Benefits to Bowie State University ………………………………………………………………………… 5
Management Section ……………………………………………………………………………………………….. 6
Major Project Tasks ……………………………………………………………………………………………… 6
Deliverables ………………………………………………………………………………………………………… 7
Project Schedule ………………………………………………………………………………………………….. 7
Related Experience ………………………………………………………………………………………………. 9
Equipment and Facilities …………………………………………………………………………………….. 11
Cost Section………………………………………………………………………………………………………….. 11
Labor ………………………………………………………………………………………………………………… 11
Materials …………………………………………………………………………………………………………… 12
Equipment …………………………………………………………………………………………………………. 12
Facilities……………………………………………………………………………………………………………. 12
Travel Costs ………………………………………………………………………………………………………. 12
Documentation Costs ………………………………………………………………………………………….. 12
Overhead Costs ………………………………………………………………………………………………….. 13
Reserve Funds……………………………………………………………………………………………………. 13
Profit ………………………………………………………………………………………………………………… 13
Summary of Proposed Costs………………………………………………………………………………… 13
Bowie State University Parking Reservation System Contract ………………………………….. 14
I. Misrepresentation of Costs ………………………………………………………………………………….. 14
II. Notice of Cost Overruns …………………………………………………………………………………….. 14
III. Approval of Subcontractor ………………………………………………………………………………… 14
IV. Customer-Furnished Equipment of Information …………………………………………………… 15
V. Patents …………………………………………………………………………………………………………….. 15
VI. Disclosure of Proprietary Information ………………………………………………………………… 15
VII. Termination……………………………………………………………………………………………………. 16
VIII. Terms of Payment …………………………………………………………………………………………. 16
IX. Criteria for Bonus Payments ……………………………………………………………………………… 17
X. Criteria for Penalty Deductions …………………………………………………………………………… 17
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XI. Changes ………………………………………………………………………………………………………….. 17
Discussion of Project Constraints …………………………………………………………………………….. 19
Resources …………………………………………………………………………………………………………….. 19
Costs ……………………………………………………………………………………………………………………. 19
Risks ……………………………………………………………………………………………………………………. 19
Schedule ………………………………………………………………………………………………………………. 20
Scope …………………………………………………………………………………………………………………… 20
Budget …………………………………………………………………………………………………………………. 20
3|Page
Bowie State University (BSU) Parking Reservation System
Detailed Proposal including Technical, Management, and Cost Sections
Technical Section
Understanding Customer Need
You are currently seeking a qualified contractor that will transition your parking
activities and arrangements to a more systematic approach with the implementation of a
parking reservation system. Your priorities are accessibility and structuring, as those make up
a well-built framework of any software adaptation. The issue that you’re facing is the number
of parking issues that continue to occur on the campus due to the difficulty of finding
available parking spaces. Without a built-in software tailored to your parking activities, it can
be detrimental to the safety of your students and staff and might lead to legal issues down the
line.
Our technical expertise of software engineers will be able to assess the state of your
current parking system and develop a new parking reservation system that is tailored
specifically for your institution. Our team will work closely with your Information System
Department and Department of Public Safety to collect any available information regarding
parking activities and map out a solution that resolves your parking problems.
Proposed Approach/Solution
Best Technologies proposes the following approach to develop and implement the
BSU Parking Reservation System:
Goal 1: Assess the current parking system of BSU, such as identifying the problems that
continuously occur and gathering any available statistics and data on the matter (March 7,
2022).
4|Page
Goal 2: Outline the framework for the built-in parking reservation system. The framework
should cover the purpose and needed actions that the software is to perform. We will gather
the expertise from our IT staff to work the complexities (March 21, 2022).
Goal 3: We will develop a 25% parking reservation system using the finalized framework of
the system (April 4, 2022).
Goal 4: We will develop a 65% parking reservation system using the finalized framework of
the system. We will also consult with the BSU Information System Department and Project
Manager of the progress made so we can gather thoughts and make any needed changes
along the way (April 8, 2022).
Goal 5: We will make any necessary changes based on the opinions gathered and complete
90% of the parking reservation system (April 13, 2022).
Goal 6: We will start working with the BSU Information Systems Department to develop and
test the App, create parking alerts, and gather security information (April 18 – June 23,
2022).
Goal 7: 100% of the parking reservation system will be completed, along with any
configuration to the Apps and alerts (July 1, 2022).
Benefits to Bowie State University
This project stands to benefit BSU by allowing students, faculty, staff, and visitors to find
and reserve parking during class meetings and other events on campus. Therefore, the
following are the benefits that the project will bring to BSU:
•
The parking reservation system would report daily parking reservations to BSU
officials for revenue reporting and potential enhancements to parking lots and
availability. Using this data and reporting, combined with dynamic pricing strategies
and inventory allotment will help BSU boost its revenue.
5|Page
•
The parking reservation system would reduce the number of parking tickets and
towing fees.
•
The new parking reservation system will allow customers the ability to pre-pay a
reservation online and book in advance, for a hassle-free parking experience.
•
The new parking reservation system will allow for a well-executed real-time online
parking reservation system that allows BSU students, faculty, staff, and visitors to
book a secure reservation quickly and conveniently, pay online and receive an email
confirmation.
•
The new parking reservation system will increase service at BSU parking lots. With this new
software, BSU can serve its students, faculty, staff, and visitors better. This is because
BSU can reduce the magnitude of stress that comes into parking. Students, faculty, staff,
and visitors no longer must worry about driving around to look for space. They get to save
gas and even reduce pollution as there will be a reserved spot waiting for them.
Management Section
Major Project Tasks
The major project tasks are to deliver a successful project within the set timelines. The
project will proceed as follows:
Task 1 Conduct sprints to design new mobile application mockups for client approval.
Task 2 Install embedded parking sensors upon delivery to the client site.
Task 3 Thoroughly analyze and test the design specifications and features using epics,
features, and user stories. Provide documentation.
Task 4 Install electronic guidance, capacity forms, and additional knowledge/training
articles.
Task 5 Conduct usability testing for implemented systems.
6|Page
Deliverables
The following deliverables will be provided during the project by Best Technologies
Corporation:
•
The team will provide the customer with weekly status updates via email in an agreed
upon reporting format.
•
The team will provide a blueprint that outlines the system architecture and system design
along with technical specifications of the mobile parking application.
•
The team will provide training resources describing the features of the parking system.
•
The team will provide the equipment for setting up the parking reservation system and
ongoing maintenance for the first year of the installed hardware/software.
•
The team will provide signs for the new parking system.
•
The other major deliverables are listed below:
Deliverables
Deliverables
• Project Charter
• Project Management Plan
• Solution Roadmap
• Responsibility Assignment Matrix
• Non-Functional Requirements
• Functional Requirements
Document
• Systems Design Document
• Data Conversion Plan
• Training Plan
• Interface Control Document
• Systems Security Plan
• Agile Implementation Plan
• Systems Administration Manual
• Disaster Recovery Plan
• Closeout Report (Includes Lessons
Learned)
• Operations and Maintenance
Support Manual
• Technical User’s Manual
Project Schedule
The following major tasks of the project will be conducted based on the timelines specified
below:
Milestone
Estimated Start
Estimated
7|Page
Project Approval
Requirements Review
Design Approval
Code/functionality compliance with the design
Installation of Parking Machines
Unit test (Development)
System Build
Integration Test
User Acceptance Testing
Final Approval for Production – Project Rollout
Closeout
Date
February 28,
2022
March 7, 2022
March 21, 2022
April 4, 2022
April 18, 2022
May 2, 2022
May 16, 2022
May 31, 2022
June 13, 2022
June 27, 2022
July 5, 2022
Completion Date
March 4, 2022
March 18, 2022
April 1, 2022
April 15, 2022
April 29, 2022
May 13, 2022
May 27, 2022
June 10, 2022
June 24, 2022
July 1, 2022
July 8, 2022
Project Organization
This project is scheduled to be completed within 140 days (20 weeks), during which
time Best Technologies will submit a bi-weekly progress report to Bowie State University
officials.
The group of people responsible for this project are as follows:
•
Project Manager – Zhane
•
Systems Analyst – Jasmine
•
Software Designer/Developer – Eric
•
Tester – Damilola
•
Contractor – Construction Company
The development team will be assigned to each project deliverables according to their
experience and background to ensure the project success.
Table 2 Responsibility Matrix
Task/Member
Gathering the
requirements of creating
the BSU parking
reservation system.
Conduct sprints to design
new mobile application
mockups for client
approval.
Determining the BSU
Zhane
Jasmine
Eric
Damilola
S
P
S
S
P
S
S
S
S
S
P
S
Contractor
8|Page
parking reservation system
preliminary design and
specifications.
Reporting and analyzing
the current BSU parking
system.
Developing the parking
reservation app.
Integrating the current
BSU parking system with
new BSU Parking
Reservation System.
Evaluating the designed
parking reservation
system.
Install embedded parking
sensors upon delivery to
the client site.
Testing the comprehensive
BSU parking reservation
system.
Implementing the
comprehensive BSU
parking reservation
system.
S
P
S
S
S
S
P
S
S
S
P
S
S
S
S
P
S
P
S
P
P
S
S
S
KEY: P = Primary Responsibility S = Support Responsibility
Related Experience
As mentioned before, Best Technologies has vast experience in the formulation of
information systems with enormous recognition and success with similar projects in the
United States and Europe. Reviews from prior clients include are listed below:
•
2019-2020: Best Technologies was contracted to design and implement a parking
reservation system for The Florida Mall (shopping) owned by Simon Corporation.
There, the project was to develop and implement a reservation system for visitors to
The Florida Mall using a mobile phone app or desktop/laptop to reserve parking
spaces. Best Technologies provided an efficient reservation system within budget
($500,000) and on-time, allowing visitors to The Florida Mall to safely and accurately
reserve parking spaces.
9|Page
•
2017-2018: Best Technologies designed and developed a parking reservation system
for the largest airport in Europe, Charles de Gaulle, located 25 kilometers outside of
Paris. This firm provided an effective and efficient airport parking reservation system
for over 10,000 parking spaces distributed over four large parking garages. The
system was available on multiple platforms, including workstations and mobile
phones. The system was developed within budget ($1,000,000) and on-time despite
many constraints encountered.
Best Technologies officials proposed to work on the BSU Parking Reservation System
have extensive experience in the design, development, and implementation of parking
reservation systems. Listed below is a snapshot of the experience of staff proposed to
work on this project:
Zhane Jones
•Role: Team Facilitator/Project Manager
•Relevant Experience:Experience with Python and Excel data analysis as well as parking systems
surrounding BSU.
Dillon Reid
• Role: Team Evaluator
• Relevant Experience: Experience with implementation of parking systems. Data analytics skills with
SQL and Microsoft Access.
Fatou Drammeh
• Role: Team Lead
•Relevant Experience: : Experience leading projects and managing a data analytics team. Skilled with
SQL as well as visualization programs such as Tableau and SAS.
Adrian Adeline
• Role: Resource Investigator
•Relevant Experience: Experience with collecting raw data and cleaning it in order to be made useful
to the team. Skilled with tools such as Excel and SQL.
Eric Smith
• Role: Systems Developer
•Relevant Experience: Experience with collecting raw data and cleaning it in order to be made useful
to the team. Skilled with tools such as Excel and SQL.
Jane Doe
• Role: Systems Developer
•Relevant Experience: : Large portfolio of systems developed for mobile devices.
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Moreover, Best Technologies has exhibited a consistent record for success and efficiency in
all projects awarded.
Equipment and Facilities
There is different equipment for every stage, starting from the project preparation to
the project execution and implementation. Listed below are some of the equipment projected
to be required to successfully execute this project, including the installation of reservation
standalone machines in BSU parking lots:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Computer Simulation Lab
Tractors
Forklift
Telehandler
Bulldozers
Wheel tractor scraper
Skid steer loader
Backhoe loader
Excavator
Compactor
Drum Troller
Light tower
Desk crane
Concrete mixer
Paver
Cost Section
This section lists the estimated costs for the project.
Labor
The team include seven employees who will work collaboratively and effectively on
this project. The labor cost will be depending on each employee working hours and
productivity. The project duration is 20 weeks with 170 working hours. The total labor cost is
approximately $51,000 as shown in Table 1 below.
Table 1 Proposed Labor Costs
Position
Hours
Rate ($)
Amount ($)
11 | P a g e
Project Manager
Software Developer
480
200
$59.00/hr.
$45.00/hr.
$28,320.00
$9,000.00
Software Tester
Systems Analyst
Database
Administrator
System
Administrator
Quality Assurance
Analyst
40
80
75
$33.14/hr.
$45.06/hr.
$47.53/hr.
$1,325.60
$3,604.80
$3,564.75
75
$40.77/hr.
$3,057.75
40
$37.98/hr.
$1,519.20
Estimated Total
$50,392.10
Materials
The materials cost will be $50,000, including the cost of collecting, analyzing,
implementing the data, software subscription, and updating.
Equipment
The equipment costs for the parking stations are estimated to be $20,000, including
installation fees.
Facilities
The facilities costs for the contractor development and equipment storages are
estimated to be $100,000, including installation fees.
Travel Costs
No travel costs will be incurred for the implementation of the BSU Parking
Reservation System.
Documentation Costs
The documentation cost will be $2,000 to show independently the expenses linked to
the project documentation deliverables. That includes the cost of printing users’ manuals,
illustrations, and detailed project reports.
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Overhead Costs
The overhead cost is $4,000 updating the reservation system daily, providing realtime Chabot answering, insurance, and general management.
Reserve Funds
The contractor estimates reserve funds required for this project to be $10,000.
Profit
The total desired profit for this project is estimated to be $13,000. By aggregating the
cost elements and adding an amount for its desired profit, the total project cost will be
$250,000.
Summary of Proposed Costs
Table 3 displays a summary of proposed estimated costs to complete this project.
Table 3 Summary of Proposed Estimated Project Costs
Project Elements
Proposed Costs
Labor
$50,392.10
Materials
$50,000
Equipment
$20,000
Facilities
$100,000
Travel
0
Documentation
$2,000
Overhead
$4,000
Reserve Funds
$10,000
Profit
$13,000
Total
$249,392.10
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Bowie State University Parking Reservation System Contract
This contract acts as a legally binding document between Bowie State University (CLIENT)
and Best Technologies (CONTRACTOR).
This written contract must be signed and approved by both parties (client and contractor)
before the commencement of the project. It will entail the deliverables that the contractor is
expected to provide and state the terms of payment by which the client will abide by. BSU
has decided to implement a fixed-price contract in terms of this project.
Henceforth, in consideration of the mutual promises contained in this document, the parties
hereto agree as follows:
I. Misrepresentation of Costs
Any form of deception or purposeful inaccuracies reflected in the actual hours and/or costs
expended on the project is strictly prohibited and may result in a fine and immediate
termination of the contract.
II. Notice of Cost Overruns
Contractors are required to notify the BSU client within a maximum of 24 hours upon
discovery of any of the following circumstances:
•
Cost overruns
•
Schedule delays
This notice should be submitted in both hard copy and electronic format (for archiving
purposes). This must include the specific circumstance, date of discovery, reason(s) for
overrun and proposed mitigation plans of corrective actions for the particular circumstance.
Hard copy notice can be sent to 14000 Jericho Road, Bowie Maryland 20720. Emails must be
sent to bsuparkingreservations@bsu.edu
III. Approval of Subcontractor
Contractor is to obtain advance approval from the project sponsor before employing a
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subcontractor or third-party to participate in any task associated with the project.
Subcontractor must be vetted and sign a contract detailing the specifics in their project
involvement. BSU reserves the right to reject/deny any subcontractor due to any reasonable
doubt of successful project completion. The contractors maintain sole responsibility of
subcontractor’s performance on project tasks.
IV. Customer-Furnished Equipment of Information
BSU will furnish a portion of the equipment necessary for the completion of this including,
but not limited to provision of up-to-date campus parking trends and access to the campus’
computer labs. The contractor is solely responsible for providing the tools and/or software
required for the creation of the reservation system. BSU assumes no responsibility for any
failure, defect, or malfunction of Customer-furnished equipment after initial handoff to the
contractor. The contractor should perform diagnostic tests on all hardware to be utilized
before undergoing project tasks to ensure the proper functioning and expected capability.
V. Patents
BSU is assigned ownership of all original work and relevant intellectual property developed
within the parameters of project completion. All deliverables executed within the guidelines
of this project are defined as ‘works made for hire’ and are exclusively owned by the client
(BSU). This includes pre-existing data of campus affairs. Contractor is expected to provide
original work within the scope of the project and not misappropriate trade secrets from
previous work endeavors.
VI. Disclosure of Proprietary Information
The contractor acknowledges and recognizes that they will continue to have access to
confidential and secret information regarding Bowie State University, its affiliates, and their
businesses. These include but not limited to software, codes, products, methods, business
plans, supplies, formulas, etc., with regards that the information listed previously, is not
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already known by the public, will not become so in the future due to fault of the contractor.
The contractor understands that such information is of extreme value to Bowie State
University, is the sole property of the University and has been and will be acquired by the
Contractor in confidence. Proprietary Information does not include information that is already
known or already accessible to the public.
VII. Termination
Bowie State University holds the authority to terminate the contract at any time. This
includes a STOP WORK notice. Causes of contract termination include but not limited to:
Breach of Contract – if the contractor does not perform the duties listed in the
–
contract.
–
Poor Performance – poor or nonperformance of work.
–
Fraud – intentional misrepresentation for personal gains
VIII. Terms of Payment
BSU is employing a fixed-price contract based on estimated completion costs and additional
contingency reserves. BSU will make payments to the contractor according to the following
payment schedule:
•
15% of the total amount will be paid when physical blueprints and chosen
applications are approved.
•
25% of the total amount when signs and required materials are completely delivered
and accounted for.
•
30% of the total amount when sensors, signs, and software are completely installed.
•
10% of the total amount when the contractor proves the working parking reservation
system in reports and test runs.
•
20% of the total amount when all bugs are cleared, and a user-friendly guide is
provided for students, faculty, and staff.
The project is 100% complete, and the contractor has fulfilled all contractual obligations.
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IX. Criteria for Bonus Payments
The Contractor will be eligible for bonus payments under the contractual agreement if:
–
Project completion ahead of scheduled delivery. 1% increase for each week if finished
before the due date.
–
All requirements are met and exceeding project goals.
X. Criteria for Penalty Deductions
The contractor will be subjected to payment deductions and penalty payment if:
–
Project not completed on schedule. 1% of total contract price deducted for each week
that the project due date is extended.
–
Performance requirements for the project are not met.
–
Project requirements are not fulfilled before the required completion date.
–
Incomplete deliverable.
XI. Changes
The following change requests can be submitted by Bowie State University or the Contractor.
This covers the procedures involving implementing, approving, proposing and changes made
to:
–
Project Schedule
–
Project Scope
–
Budget
–
Deadlines
–
Software Requirements
–
Additional Resources
–
Policies
For each change requested, a Change Request Form must be submitted with:
–
Date of Request
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–
Requested by (FName, LName, ID#)
–
Request Number
–
Change Description
–
Reason for Change
–
Change Impact
–
Change Priority
–
Work Arounds
–
Estimated Time
–
Estimated Cost
–
Signature of Contractor and Bowie State University
Any changes made without prior approval from the client will result in non-payment of
associated work.
Involved Parties Signature and Date:
Name (CLIENT)
Name (CONTRACTOR)
Signature
Signature
Date
Date
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Discussion of Project Constraints
The following are project constraints that serve as limiting factors that can impact quality,
delivery, and overall project success.
Resources
•
The BSU community does not have the appropriate expertise to design and
develop the reservation system – hence the need to possibly outsource the
project to Best Technologies. The implementation of the BSU Parking
Reservation System will include familiarization with Bowie State
University parking methods set by the University Parking Authority.
•
The Coronavirus Pandemic causes limited availability of manpower
(resources) to the project.
Costs
•
The project cost includes all the financial resource needed for the project
work that covers the scope of the project. It includes money kept for
emergency purpose, labors, vendor, risk management etc. The project cost
set for the contract is a fixed amount which will be a problem in the event
of a scope creep.
Risks
•
The major risks associated with the BSU Parking Reservation Systems
development are budget overruns, technological malfunctions, the accuracy of
available space at BSU, weather delays, and construction site safety.
•
Due to the pandemic, restrictions have been imposed by local governments,
especially on gatherings and meetings. The State of Maryland has yet to lift most
of those restrictions. That forces team members to hold all their meetings
virtually, which is not the best way to proceed when we use the Scrum method for
instance. Also, the restrictions may make it difficult to acquire the materials
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needed for the project and get them delivered. The main concern will be at the
implementation level where the team needs to meet on campus for some technical
work like configuring the server that will host the reservation system.
Schedule
•
The project needs to be completed by Summer 2022 before the Fall 2022 semester
begins. The parking lots in the school have already been built, so the work area is
predetermined.
•
Bowie State University is closed due to the Coronavirus pandemic which
will affect the implementation of the project, and this will affect the project
schedule.
Scope
•
Project scope constraint defines the tasks required to complete the project,
putting into consideration the specific goals, features, deliverables, and the
tasks needed for project completion. The scope of the project covers student,
staff, faculty, and administration which is broad, and the implementation
might be an issue and may introduce scope creep.
Budget
•
The total budget cost for this project was adopted at $250,000. While the amount
seems to be substantial and rational, it may still be challenging to execute all aspects
of the project under the budget and at the same time, meet all requirements and the
acceptance criteria. Higher materials costs than expected, erroneous estimation of
work effort or completion time are some factors that may cause the budget to be tight.
•
It’s important to note that the BSU Parking Reservation System is not a prime
investment for BSU. Therefore, the University may not be able to incur additional
costs or provide sufficient funding for this initiative. However, Best Technologies is
confident that project can be completed under the proposed budget.
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