BEST/WORST CASE SCENARIO DEVELOPMENT

Please see the file titled ‘Finance Homework’.

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ASSIGNMENT DETAILS

In this assignment develop a best and worst case scenario.

You need to balance two risks — the risk of missed sales because of stock outs, and the risk of building too much inventory. In your worst case, competition is fierce and you end up carrying lots of inventory. In your best case, you sell everything but one unit on each product.
The spread between these two positions represents a policy decision. In the worst case, you have lots of Inventory and little Cash. In the best case, you have the opposite, lots of Cash and little Inventory.
If you add the Balance Sheet’s Cash and Inventory together, you get a sense for your reserves. A small reserve exposes you to both risks. But a big reserve in itself earns you nothing, not even bank interest. Therefore, you want to keep the reserve as small as possible. With a perfect forecast, your reserve could be tiny. The better your forecasting, the smaller the reserve you require.
These can be used to develop a best/worse case set of scenarios.


QUESTIONS THAT NEED TO BE ANSWERED

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You are now prepared to set several important policies. Using the attached Annual Report for the Baldwin Company, answer the following 5 questions:

1. Record Cash and Inventory from your worst case. How much do they total?

2. Record your best and worst case numbers for Sales. What is the spread between them? For example, in your worst case, total sales might be $120M. In the best, $150M. The spread is $150M – $120M = $30M. Another way to look at this would be in months of sales. $30M/$120M = .25 years or 3 months. Your policy, then, is to carry sufficient reserves to survive a three month build up of inventory.

3. How much does this spread cost you? Idle cash could be used to pay down debt or improve plant. Inventory carry costs eat into profits. Estimate the cost of the spread as follows. Add together Cash and Inventory. Multiply this by your current short-term debt rate. Add the Inventory Carry Cost from your worst case. Record the result.

4. Suppose you narrowed the spread from say 3 months to 1 month. This would save you the cost of carrying large working capital reserves, but if you were wrong on the downside, you would run out of cash and take an emergency loan. What policy, expressed as months, would you set for your company’s reserves?

5. Suppose you narrow your spread and then stock out. What is the opportunity cost of one month of missed sales? (Remember, your fixed costs were already covered by the sales you did make. Therefore, an additional month of sales would only incur the cost of goods. No marketing, R&D, or depreciation expense are felt because those have already been paid for by the units you did sell. Even the Interest payments have been made.) For example, if your sales were $120M, in one month you sell $10M. If a months material and labor costs are $7M, you missed contributing $3M to Net Margin. This would be taxed in the simulation at 35%, so your opportunity cost is a missed $2M in profit.

Annual Report
Annual Report Baldwin C57912 Round: 3Dec. 31, 2016

Balance Sheet
DEFINITIONS:
Common Size: The common size
column simply represents each item as a
percentage of total assets for that year.
Cash: Your end-of-year cash position.
Accounts Receivable: Reflects the lag
between delivery and payment of your
products. Inventories: The current
value of your inventory across all products. A
zero indicates your company stocked out.
Unmet demand would, of course, fall to your
competitors. Plant & Equipment: The
current value of your plant. Accum
Deprec: The total accumulated
depreciation from your plant. Accts
Payable: What the company currently
owes suppliers for materials and services.
Current Debt: The debt the company
is obligated to pay during the next year of
operations. It includes emergency loans used
to keep your company solvent should you run
out of cash during the year. Long
Term Debt: The company’s
long term debt is in the form of bonds, and this
represents the total value of your bonds.
Common Stock: The amount of
capital invested by shareholders in the
company. Retained Earnings:
The profits that the company chose to keep
instead of paying to shareholders as dividends.

ASSETS 2016
Common

Size

2015

Cash $17,277 18.3% $15,155
Account Receivable $6,623 7.0% $7,895
Inventory $22,100 23.4% $16,033
Total Current Assets $46,000 48.8% $39,083

Plant & Equipment $103,600 110.0% $113,800
Accumulated Depreciation ($55,253) -58.6% ($53,107)
Total Fixed Assets $48,347 51.2% $60,693
Total Assets $94,346 100.0% $99,777
LIABILITIES & OWNER’S
EQUITY

Accounts Payable $5,040 5.3% $4,093
Current Debt $0 0.0% $5,635
Long Term Debt $37,250 39.5% $37,250
Total Liabilities $42,290 44.8% $46,978

Common Stock $27,660 29.3% $25,660
Retained Earnings $24,397 25.9% $27,140
Total Equity $52,057 55.2% $52,800
Total Liab. & O. Equity $94,346 100.0% $99,777

Cash Flow Statement
The Cash Flow Statement examines what happened in the Cash
Account during the year. Cash injections appear as positive numbers and
cash withdrawals as negative numbers. The Cash Flow Statement is an
excellent tool for diagnosing emergency loans. When negative cash flows
exceed positives, you are forced to seek emergency funding. For example,
if sales are bad and you find yourself carrying an abundance of excess
inventory, the report would show the increase in inventory as a huge
negative cash flow. Too much unexpected inventory could outstrip your
inflows, exhaust your starting cash and force you to beg for money to keep
your company afloat.

Cash Flows from Operating Activities 2016 2015
NetIncome(Loss) ($2,743) ($1,246)
Depreciation $6,907 $7,587
Extraordinary gains/losses/writeoffs ($1,190) ($15)
Accounts Payable $947 ($3,212)
Inventory ($6,067) $16,324
Accounts Receivable $1,272 ($50)

Net cash from operation ($874) $19,388
Cash Flows from Investing Activities
Plant Improvements $6,630 $0
Cash Flows from Financing Activities
Dividends Paid $0 $0
Sales of Common Stock $2,000 $4,800
Purchase of Common Stock $0 $0
Cash from long term debt $0 $0
Retirement of long term debt $0 ($6,935)
Change in current debt(net) ($5,635) ($2,098)

Net Cash from financing activities ($3,635) ($4,233)
Net Change in cash position $2,121 $15,155
Closing cash position $17,277 $15,155

Annual Report Page 1

Annual Report Baldwin C57912 Round: 3Dec. 31, 2016
2016 Income Statement

(Product Name) Baker Bead Bid Bold Buddy NA NA NA 2016
Total

Common
Size

Sales $22,742 $14,507 $19,780 $11,780 $11,768 $0 $0 $0 $80,577 100.0%

Variable Costs:
Direct Labor $6,907 $5,679 $5,210 $3,418 $4,136 $0 $0 $0 $25,349 31.5%
Direct Material $7,409 $4,915 $7,578 $4,931 $5,068 $0 $0 $0 $29,902 37.1%
Inventory Carry $365 $1,628 $0 $640 $19 $0 $0 $0 $2,652 3.3%
Total Variable $14,681 $12,222 $12,788 $8,989 $9,223 $0 $0 $0 $57,903 71.9%

Contribution Margin $8,061 $2,285 $6,992 $2,790 $2,545 $0 $0 $0 $22,674 28.1%

Period Costs:
Depreciation $2,200 $2,427 $1,080 $720 $480 $0 $0 $0 $6,907 8.6%
SG&A: R&D $0 $0 $715 $0 $581 $0 $0 $0 $1,296 1.6%
Promotions $1,500 $1,000 $1,100 $1,500 $800 $0 $0 $0 $5,900 7.3%
Sales $2,000 $1,600 $1,300 $2,000 $800 $0 $0 $0 $7,700 9.6%
Admin $351 $224 $305 $182 $181 $0 $0 $0 $1,242 1.5%
Total Period $6,051 $5,250 $4,500 $4,402 $2,843 $0 $0 $0 $23,045 28.6%

Net Margin $2,011 ($2,965) $2,492 ($1,611) ($298) $0 $0 $0 ($371) -0.5%

Definitions: Sales: Unit Sales times list price. Direct Labor: Labor costs incurred to produce the
product that was sold. Inventory Carry Cost: the cost unsold goods in inventory. Depreciation:
Calculated on straight-line. 15-year depreciation of plant value. R&D Costs: R&D department
expenditures for each product. Admin: Administration overhead is estimated at 1.5% of sales.
Promotions: The promotion budget for each product. Sales: The sales force budget for each
product. Other: Chargs not included in other categories such as Fees, Write offs, and TQM. The fees
include money paid to investment bankers and brokerage firms to issue new stocks or bonds plus consulting
fees your instructor might assess. Write-offs include the loss you might experience when you sell capacity or
liquidate inventory as the result of eliminating a production line. If the amount appears as a negative amount,
then you actually made money on the liquidation of capacity or inventory. EBIT: Earnings Before Interest
and Taxes. Short Term Interest: Interest expense based on last year”s current debt, including short term
debt, long term notes that have become due, and emergency loans, Long Term Interest: Interest paid on
outstanding bonds. Taxes: Income tax based upon a 35% tax rate. Profit Sharing: Profits shared
with employees under the labor contract. Net Profit: EBIT minus interest, taxes, and profit sharing.

Other ($1,090) -1.4%
EBIT $719 0.9%
Short Term Interest $0 0.0%
Long Term Interest $4,939 6.1%
Taxes ($1,477) -1.8%
Profit Sharing $0 0.0%
Net Profit ($2,743) -3.4%

Annual Report Page 2

Capsim Management Simulations, Inc.®

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Team Member Guide

1

8
Plug-Ins

21

8.1 Corporate Responsibility and Ethics 21

9
Situation Analysis 21

10
Forecasting 2

2

10.1 Basic Forecasting Method

22

10.2 Qualitative Assessment 22

10.3 Forecasts, Proformas and the

December 31 Cash Position 2

3

10.4 Worst Case / Best Case

23

11
Balanced Scorecard 23

11.1 Guiding Your Company 23

12
Six Basic Strategies 2

4

Broad Cost Leader

24

Broad Differentiation 24

Niche Cost Leader (Low Technology)

24

Niche Differentiation (High Technology) 24

Cost Leader with Product Lifecycle Focus 24

Differentiation with Product Lifecycle Focus 24

Support Tickets

If you need assistance, please
submit a support ticket.

Login at capsim.com, click
Foundation then, in the left menu,
select Help > Support;

or send an email to support@
capsim.com;

or call in the USA and Canada 877-
477-878

7

1
Introduction 1

1.1 The Industry Conditions Report 1

1.2 Management Tools 1

1.3 Company Departments 2

1.4 Inter-Department Coordination 3

1.5 Practice and Competition Rounds 3

1.6 Company Success 3

2
Industry Conditions 3

2.1 Buying Criteria 3

2.2 Buying Criteria by Segment

5

3
The Customer Survey Score 5

3.1 Buying Criteria and the Customer Survey

Score

6

3.2 Estimating the Customer Survey Score

8

3.3 Stock Outs and Seller’s Market

9

4
Managing Your Company 9

4.1 Research & Development (R&D)

1

0

4.2 Marketing

11

4.3 Production

13

4.4 Finance

15

5
The Capstone Courier

17

5.1 Front Page 17

5.2 Stock & Bond Summaries 17

5.3 Financial Statements 17

5.4 Production Analysis

17

5.5 Segment Analysis Reports

18

5.6 Market Share Report

19

5.7 Perceptual Map 19

5.8 Other Reports

19

6
Proformas and Annual Reports 19

6.1 Balance Sheet 19

6.2 Cash Flow Statement

20

6.3 Income Statement 20

7
Additional Modules 20

7.1 TQM/Sustainability 20

7.2 HR (Human Resources) 20

Team Member Guide

Management Tools

1

1 Introduction

Sensors are everywhere…

Sensors are devices that observe physical conditions. For

example, the average cell phone contains dozens of sensors

that allow it to interpret touch, spatial orientation, and

signal strength.

New sensor businesses are created every day in areas as

diverse as security, aeronautics and biomedical

engineering. You are in a business-to-business market, not a

direct-to-consumer market; the sensors your company

manufactures are incorporated into the products your

customers sell.

1.1 The Industry Conditions Report

To view the Industry Conditions Report, log into your

simulation and click the

Reports link.

1.2 Management Tools

1.2.1 The Rehearsal Tutorial


To access the Rehearsal, log in at the Capsim website and go

to the Getting Started area.

1.2.2 The Capstone Courier

The Courier displays “Last Year’s Results.” The Courier

available at the start of Round 1 displays last year’s results for

Round 0, when all companies were equal just after the

monopoly’s breakup. The Courier available at the start of

Round 2 will display the results for Round 1. As the simulation

progresses and strategies are implemented, results among

the competing companies will begin to vary.

Company Departments

2

1.3 Company Departments



1.3.1

Research & Development (R&D)

1.3.2

Marketing

1.3.3

Production

1.3.4

Finance

1.3.5 Plug-Ins

The Courier is available from two locations:

• From the Capstone Spreadsheet, click Reports in the
menu bar;

• On the website, log into your simulation and click the
Reports link.

1.2.3 The Situation Analysis


To access the Situation Analysis, log into your simulation and

go to the Getting Started area.

1.2.4 Proformas & Annual Reports

Proformas are only available from the Capstone

Spreadsheet’s Proformas menu. To access the annual reports:

• From the Capstone Spreadsheet, click Reports in the menu
bar; and

• On the website, log into your simulation then click the
Reports link.

1.2.5 The Capstone Spreadsheet


After you log into your simulation, the spreadsheet is

available from the Decisions link.

1.2.6 Just in Time Information

Team Member Guide

Buying Criteria

3

1.5.1 Decision Audits

The audit is available from two locations:

• From the Capstone Spreadsheet, click Help in the menu
bar; and

• On the website, log into your simulation then click the
Decision Audit link.

1.6 Company Success



2 Industry Conditions





The Industry Conditions Report is available from the website.

Log

into your simulation then click the Reports link.

2.1

Buying Criteria

1.4 Inter-Department Coordination

1.4.1 R&D and Marketing

1.4.2 R&D and Production

1.4.3 Marketing and Production

1.4.4 Marketing and Finance

1.4.5 Finance and Production

1.4.6 Finance and All Departments

1.5 Practice and Competition Rounds

Don’t confuse the Rehearsal Tutorial with the Practice

Rounds! During the Rehearsal Tutorial, you are shown how to

make decisions in a scripted environment. During the

Practice Rounds, you can experiment with your decisions in a

competitive environment.

Buying Criteria
4

2.1.5 Market Segment Positions on the
Perceptual Map

2.1.1 Price

2.1.2 Age

2.1.3 MTBF (Mean Time Before Failure)
or Reliability

2.1.4 Positioning

The Perceptual Map

Figure 2.1 The Perceptual Map Used in the
Simulation: The Perceptual Map plots product
size and performance characteristics.

Figure 2.2 Beginning Segment Positions: At
the beginning of the simulation, segment
positions are clustered in the upper left
portion of the perceptual map.

Figure 2.3 Segment Positions at the End
of Year 4: The overlap between the seg-
ments decreases because the Low End
and Traditional segments move at
slower speeds.

Figure 2.4 Segment Positions at the End of
Year 8: The segments have moved to the
lower right; very little overlap remains.

Example! See your Industry Conditions Report for exact segment locations.

A product with a

performance of 8

and a size of 12 is

positioned here

Team Member Guide

Buying Criteria by Segment

5

In the simulation, there are zero customers interested in

products positioned outside of the dashed circles.

2.2 Buying Criteria by Segment

Positioning and price criteria change every year. Age and

MTBF criteria always remain the same.








3 The Customer Survey Score

Drift rates are published in the Industry Conditions Report.

Perceptual Maps Can Be Used for Many
Types of Products…

Perceptual Maps can be used to plot any two product

characteristics. For example, cereal manufacturers could plot

nutrition and taste. The dots in the figure below represent

sales of breakfast cereals based on ratings of taste and

nutrition. There are few sales in the lower left corner–not

many consumers want products that have poor taste and

poor nutrition.

As they review product sales, marketers would notice three

distinct clusters. The cluster to the upper left indicates a

group of customers that is more interested in nutrition than

taste. The cluster to the lower right indicates a group that is

more interested in taste than nutrition. The cluster to the

upper right indicates a group that wants both good taste and

good nutrition.

The clusters, or market segments, could then be named

“Taste,” “Nutrition” and “Taste/Nutrition.” The simulation uses

a similar positioning method to name its market segments.

Buying Criteria and the Customer Survey Score

6

3.1.1 Positioning Score

Rough Cut Circle

Fine Cut Circle

Ideal Spot

Segment Movement

Customer survey scores are calculated 12 times a year. The

December customer survey scores are reported in the

Capstone Courier’s Segment Analysis pages.

3.1 Buying Criteria and the Customer
Survey Score

The Industry Conditions Report and the Courier’s Market

Segment Analysis pages break down each segment’s criteria

in order of importance.

Your customers want perfection, but it is impractical to

have “perfect” products. In many cases you will have to

settle for “great” products, but the better the products, the

higher the costs. Your task is to give customers great

products while still making a profit. Your competitors face

the same dilemma.

Figure 3.1 Positioning Scores: The outer edge of the orange rough cut measures
4.0 units from the center of the circle; the edge of the green fine cut measures
2.5 units from the center. Segment ideal spots are represented by the black dots.

The example on the left displays a positioning score for a segment that prefers
products with slower performance and larger size. The example on the right
displays a score for a segment that demands cutting edge products with high
performance and small size. The orange areas represent the segment rough cuts,
where scores rapidly decrease towards zero.

Example!
See your Industry Conditions Report for exact information.

Team Member Guide

Buying Criteria and the Customer Survey Score

7

Positioning Rough Cut

Sensors that are about to enter the rough cut can be revised

by Research & Development (see “4.1.1 Changing

Performance, Size and MTBF”).

The location of each segment’s rough cut and fine cut circles

as of December 31 of the previous year appears on page 11 of

the Courier.

Positioning Fine Cut

Participants often ask, “Why are some ideal spots ahead of

the segment centers?” The segments are moving. From a

customer’s perspective, if they buy a product at the ideal

spot, it will still be a cutting edge product when it wears out.

For contrast, if they buy a product at the trailing edge, it will

not be inside the segment when it wears out.

3.1.2 Price Score
Figure 3.3 Mean Time Before Failure
(MTBF) Score: As MTBF increases the
score increases. Customers are
indifferent to MTBFs above the
segment range.

Figure 3.2 Classic Price/Demand
Curve (Green Bow): As price drops
demand (price score) rises. Scores
drop above and below the price range
(orange lines).

Price ranges for Round 0 (the year prior to Round 1) are

published in the Industry Conditions Report and the Segment

Analysis pages

of the Capstone Courier.

Price Rough Cut

Price Fine Cut

3.1.3 MTBF Score

MTBF Rough Cut

Estimating the Customer Survey Score

8

3.2.1 Base Scores




You can use the age and positioning charts in your

Industry Conditions Report to estimate average points for

those criteria.

3.2.2 Accounts Receivable

MTBF Fine Cut

3.1.4 Age Score

Age preferences for each segment are published in the

Industry Conditions Report and the Segment Analysis pages

of the Capstone Courier.

3.2 Estimating the Customer Survey Score

Figure 3.4 Age Scores: The example on the left displays an age score for a
segment that prefers products that have an age of one year. The example on the
right displays a score for a segment that prefers products that are two years old.

Example!
See your Industry Conditions Report for exact information.

Team Member Guide

Stock Outs and Seller’s Market

9

Consider the question, “What happens to price if every

competitor has just enough capacity to meet demand from

its customers?”

4 Managing Your Company

Your simulation might also include additional modules

and plug-ins. Your simulation Dashboard will notify you if

these decisions are scheduled.

3.2.3

Awareness and Accessibility

If the TQM/Sustainability module is enabled, some initiatives

can increase the customer survey score (see “7.1 TQM/

Sustainability”).

3.3 Stock Outs and Seller’s Market

The Market Share Report of the Capstone Courier (page 10)

can help you diagnose stock outs and their impacts.



Research & Development (R&D)
10

Reliability (MTBF) Costs

Material costs displayed in the spreadsheet and reports are

the combined positioning and reliability (MTBF) costs.

Inventing Sensors

4.1 Research & Development (R&D)







4.1.1 Changing Performance, Size and MTB

F

Positioning Costs Figure 4.1 Approximate Material Positioning Costs: Material costs
are driven by two factors, reliability (MTBF) and positioning.

Positioning costs vary depending on the product’s location on the
Perceptual Map. Products placed at the trailing edge of the seg-
ments have a positioning cost of approximately $1.00; products
placed on the arc of the leading edge have a positioning cost of
approximately $10.00. Products placed on the arc halfway between
the trailing and leading edges have a positioning material cost of
approximately $5.50.

While the segments will drift apart, and the distance between the
leading and trailing edges will increase, the positioning cost range
will not change. The leading edge will always be approximately
$10.00, the trailing edge will always be approximately $1.00 and
the midpoint will always be approximately $5.50.

$1
0.

00

$1
.0

0

$5
.5
0

Team Member Guide

Marketing

11

Changing MTBF alone will not affect a product’s age.

Log into the Capstone Spreadsheet and click the Decisions

menu. Select Research & Development. To change a product’s

performance, enter a number in the New Pfmn cell; to change

its size, enter a number in the New Size cell. To change the

reliability rating, enter a number in the MTBF cell. As you vary

the specifications, observe the effect upon the revision date,

project cost, material cost and age.

The Rehearsal Tutorial’s R&D Tactics show you how to run the

department. Log in at the Capsim website and go to Getting

Started for information about the Rehearsal.

4.2 Marketing

4.2.1 Pricing Sensors

All new products require capacity and automation, which

should be purchased by the Production Department in the

year prior to the product’s revision (release) date. If you don’t

buy the assembly line the year prior to its introduction, you

cannot manufacture your new product!

4.1.2 Project Management

If the project length takes more than a year, the revision date

will be reported in the next Capstone Courier. However, the

new performance, size and MTBF will not appear; old product

attributes are reported prior to project completion.

4.1.3 A Sensor’s Age

Marketing

12

Sales

Sales budgets are less effective when products are not

completely positioned in the fine cut circle, when prices rise

above segment guidelines or when MTBFs fall below segment

guidelines.

4.2.2 Promotion and Sales Budgets

Promotion

The Courier’s Segment Analysis reports (pages 5-9)

publish awareness.

Figure 4.2 Promotion Budget: Increases in promotion budgets
have diminishing returns. The first $1,500,000 buys 36% aware-
ness; spending another $1,500,000 (for a total of $3,000,000)
buys just under 50%. The second $1,500,000 buys less than
14% more awareness.

Figure 4.3 Sales Budget: For budgets above $3,000,000, the dotted red line indicates there
are no additional returns for companies that have only one product in a segment and the
dashed red line indicates returns for companies with two or more products in a segment.
Increases in sales budgets have diminishing returns. The first $2,000,000 buys 22% acces-
sibility. For companies with two or more products in a segment, spending $4,000,000 buys
just under 35%. The second $2,000,000 buys less than 13% additional accessibility.

Team Member Guide

Production

13

The remaining cells display the financial impacts of your

decisions:

• Gross Revenue Forecast (Price multiplied by either the
Computer Prediction or, if entered, Your Sales Forecast.)

• Variable Costs (Labor, Material and Inventory Carrying
costs subtracted from the Gross Revenue Forecast.)

• Contribution Margin Forecast (Gross Revenue minus
variable costs.)

• Less Promotion and Sales (Contribution Margin Forecast
minus the product’s Promotion Budget and Sales Budget.)

The Rehearsal Tutorial’s Marketing Tactics show you how to

run

the department. Log in at the Capsim website and go to

Getting Started for information about the Rehearsal.

4.3 Production

4.3.1 Capacity

The Courier’s Segment Analysis reports (pages 5-9)

publish accessibility.

Awareness and Accessibility

4.2.3 Sales Forecasting

Log into the Capstone Spreadsheet and click the Decisions

menu. Select Marketing. Use this area to determine each

product’s Price, Promotion Budget, Sales Budget and Sales

Forecast. What’s the difference between the Computer

Prediction and Your Sales Forecast? The Computer Prediction

cannot consider what your competitors are actually doing. It

does not know. Instead, it assumes each of your competitors

will offer one mediocre product (with a customer survey

score of 20) in each segment. It benchmarks how your

product would do against this mediocre playing field.

The Computer Prediction, expressed as units demanded,

changes as you make decisions about your product.

You use the Computer Prediction to evaluate the impact your

decisions will have upon your product’s appeal. For example,

you can estimate the impact a price change will have upon

demand. The Your Sales Forecast column overrides the

Computer Prediction with your own prediction (see “10

Forecasting”). Until you provide a sales forecast, the

computer uses its mediocre Computer Prediction to predict

your proforma financial statements. Always override the

Computer Prediction with your own forecast.

Production

14

Changing Automation

When you buy automation, you might want to determine the

return on investment (ROI). On your income statement, find

last year’s labor cost for the product you are automating.

Your labor cost savings will be approximately 10% for each

new point of automation. Multiply the savings by the number

of rounds remaining in your simulation then divide it by the

total cost of the automation.

If your plant is highly utilized your ROI will be higher than if

your plant is only partially utilized (if your plant is under-

utilized you might consider selling excess capacity).

Clearly, the greater the ROI, the better the investment.

Log into the Capstone Spreadsheet and click the Decisions

menu. Select Production. Use this area to enter for each

product:

• A Production Schedule
• Increases in first shift capacity (Put a positive number in

Buy/Sell Capacity.)

• Decreases in first shift capacity (Put a negative number in
Buy/Sell Capacity.)

• Changes in automation level (Enter a number in New
Automation Rating.)

The Rehearsal Tutorial’s Production Tactics show you how to

run the department. Log in at the Capsim website and go to
Getting Started for information about the Rehearsal.

The dollar value limit of capacity and automation purchases

is largely determined by the maximum amount of capital that

can be raised through stock and bond issues plus excess

working capital (see “4.4 Finance”).

4.3.2 Discontinuing A Sensor

4.3.3 Automation

Labor costs increase each year because of the Annual Raise in

labor’s contract.

Figure 4.4 Time Required to Move a Sensor on the Perceptual Map
1.0 Unit at Automation Levels 1 Through 10

Team Member Guide

Finance

15

As a general rule, companies fund short term assets like

accounts receivable and inventory with current debt offered

by banks.

4.4.2 Bonds

As a general rule, bond issues are used to fund long term

investments in capacity and automation.

4.4 Finance




Finance can print the worst case and best case proformas,

then compare them to next year’s annual reports.

4.4.1 Current Debt

Finance

16


4.4.4 Emergency Loans

Emergency loans are often encountered when last year’s

sales forecasts were higher than actual sales or when the

Finance Department fails to raise funds needed for

expenditures like capacity and automation purchases.

When Bonds Are Retired Early

When Bonds Come Due

Bond Ratings

4.4.3 Stock

As a general rule, stock issues are used to fund long term

investments in capacity and automation.

Team Member Guide

Production Analysis

17

4.4.5 Credit Policy

Log into the Capstone Spreadsheet and click the Decisions

menu. Select Finance. Use this area to raise money:

• Current Debt (These are one year loans.)
• Long Term Debt (These are 10 year bonds.)
• Issue Stock
As resources permit, companies can:

• Retire Stock
• Retire Bonds
• Issue a Dividend
Finance also establishes Accounts Receivable (A/R) and

Accounts Payable (A/P) policies.

The Rehearsal Tutorial’s Finance Tactics show you how to run

the department. Log in at the Capsim website and go to
Getting Started for information about the Rehearsal.

5 The Capstone Courier

The Courier is available from two locations:

• On the website, log into your simulation then click the
Reports link;

• From the Capstone Spreadsheet, click the Reports menu.

Printing the Courier can make it easier to review. From the

Excel spreadsheet, click the printer icon; from the website,

click the Print link under the Courier’s Table of Contents.

5.1 Front Page

5.2 Stock & Bond Summaries

5.3 Financial Statements

5.4 Production Analysis

Segment Analysis Reports

18

5.5.1 Accessibility, Market Share and Top
Products In Segment









If a revision date has yet to conclude, the Courier will report

the product’s current performance, size and MTBF. The new

coordinates and MTBF will not be revealed until after the

completion of the project.



Are your competitors investing in capacity and automation?

The Production Analysis reports capacity and automation

ratings for the upcoming round. The Financial Statements

survey reports the cost of plant improvements for all

companies.

5.5 Segment Analysis Reports




Are your products meeting your buyers’ expectations?

Figure 5.1 Market Segment Analysis: Segment Statistics and Buying Criteria
display in the upper-left corner of each segment analysis. Accessibility and
Market Share Actual vs. Potential Charts display to the upper right. Customer
Awareness percentages and December Customer Survey Scores display on
the lower part of the page.

Team Member Guide

Balance Sheet

19

6 Proformas and
Annual Reports



To access proformas, click the Proformas menu in the

Capstone Spreadsheet. To access the annual reports, click

the Reports menu in the Capstone Spreadsheet or, on the

website, log into your simulation and then click the

Reports link.

The proforma reports are only as accurate as the marketing

sales forecasts. If you enter a forecast that is unrealistically

high, the proformas will take that forecast and project

unrealistic revenue (see “10 Forecasting” for more

information).

6.1 Balance Sheet

Retained earnings are a portion of shareholders’ equity. They

are not an asset.



5.5.2 Awareness and the December
Customer Survey Score

Use the customer survey score as a quick comparison tool

when conducting a competitive analysis. Perfect scores

are almost impossible. Scores of 50 or above are

considered good.

5.6 Market Share Report

5.7 Perceptual Map

Are your products competitively positioned?

5.8 Other Reports

Cash Flow Statement

20

7 Additional Modules

7.1 TQM/Sustainability

7.2 HR (Human Resources)

Depreciation is an accounting principle that allows

companies to reduce the value of their fixed assets. Each year

some of the value is “used up.” Depreciation decreases the

firm’s tax liability by reducing net profits while providing a

more accurate picture of the company’s plant and

equipment value.

Depreciation is expensed, product by product, on the income

statement. Total depreciation for the period is reflected as a

gain on the cash flow statement. On the balance sheet,

accumulated depreciation is subtracted from the value of the

plant and equipment. The simulation uses a straight line

depreciation method calculated over fifteen years.

6.2 Cash Flow Statement

6.3 Income Statement

Once your decisions are final, you can print your proforma

income statement (click the printer icon). When the

simulation advances to the next year, you can compare the

results to your proforma projections.

Team Member Guide

Corporate Responsibility and Ethics

21

8.1.3 Ethical Management Can Be
Good Management

As an optional exercise, your team could consider writing a

code of ethics for your company.

8.1.4 Making Decisions

9 Situation Analysis

To access the Situation Analysis, log in at the Capsim website

and go to the Getting Started area.

A downloadable PDF version of the Situation Analysis is also

available from the Getting Started area.

8 Plug-Ins

8.1 Corporate Responsibility and Ethics

8.1.1 Compliance

8.1.2 You’re Compliant until You’re Caught

Basic Forecasting Method

22

Any new products about to come to market must have a

plant. Plant purchases are reported on the Production

Analysis (Courier, page 4).

10.2 Qualitative Assessment




10.2.1 December Customer Survey Score

10 Forecasting

Forecasts are used by the proformas to calculate financial

projections (see Chapter 6). If you enter a forecast that is

unrealistically high, the proformas will take that forecast and

project unrealistic revenue.

If you do not enter values in the Your Sales Forecast cells, the

proformas will use the Computer Prediction to project

financial results.

10.1 Basic Forecasting Method

The statistic boxes on the Segment Analysis reports (pages 5

– 9 of the Courier) publish last year’s Industry Unit Demand

and the Growth Rate for the upcoming year. Multiplying last

year’s demand by the growth rate then adding the result to

last year’s demand will determine this year’s demand.

Team Member Guide

Guiding Your Company

23

Log into the Capstone Spreadsheet and select Marketing

under the Decisions menu. There are two forecasts per

product. The Computer Prediction assumes your

competition has mediocre products and therefore is not

reliable. The Your Sales Forecast column allows you to enter

forecasts of your own.

11 Balanced Scorecard




11.1 Guiding Your Company

Consider whether or not the top products in the segment

can meet customer demand. On the Production Analysis,

examine the top products’ capacities. Can they

manufacture sufficient units? If not, you could have an

opportunity to exploit.

10.3 Forecasts, Proformas and the
December 31 Cash Position


The simulation charges a 12% inventory carrying cost.



10.4 Worst Case / Best Case

Broad Cost Leader

24

Mission Statement

Niche Differentiation (High Technology)

Mission Statement

Cost Leader with Product Lifecycle Focus

Mission Statement

Differentiation with Product
Lifecycle Focus

Mission Statement

The Capstone Spreadsheet projects Balanced Scorecard

results for the upcoming year (see the Proformas menu).

Scores from previous years are available on the website; log

into your simulation then click the Reports link.

12 Six Basic Strategies

Broad Cost Leader
Mission Statement

Broad Differentiation

Mission Statement
Niche Cost Leader (Low Technology)

Index

A

Accessibility 8, 9, 12, 18,
19

Accounts Payable (A/P) 15,
17

Accounts Receivable 17
Accounts Receivable (A/R)

8, 15, 17
Actual Sales 22
Age 3, 4, 8, 10, 11, 18
Annual Reports 2, 19
Automation 10, 13, 14, 15
Awareness 8, 9, 12, 18,

19

B

Balanced Scorecard 23
Balance Sheet 15, 19
Bonds 15
Book Value 16
Business Ethics 21
Buying Criteria 3, 6, 18,

19

C

Capacity 3, 13, 14, 15
Capstone Courier 1, 17
Capstone Spreadsheet 2
Cash Flow Statement 20
Computer Prediction 13,

23
Corporate Responsibility

and Ethics 21
Create a Sensor 10, 12
Current Debt 15, 16
Customer Survey Score 5,

6, 8, 18, 19

D

December Customer Survey
Score 18

Discontinue a Sensor 3, 14
Dividend 15, 16
Drift 4

E

Earnings Per Share (EPS) 16
Emergency Loans 16

F

Finance 3, 15, 16, 23
Fine Cut

MTBF 8

Positioning 7

Price 7

Forecasting 13, 22

H

Human Resources 19

I

Ideal Spot 6, 18
Income Statement 13, 15,

20
Industry Conditions Report

1, 3
Invent a Sensor 10, 12

L

Labor Cost 13, 14, 17, 18,
20, 21

Labor Negotiations 19
Long Term Debt 15

M

Marketing 2, 3, 5, 11
Market Segment Drift 4
Market Segments 3, 4, 5,

11
Market Share 18
Material Cost 10, 20
Modules 2, 19, 20
MTBF (Mean Time Before

Failure) 3, 4, 7, 8,
10, 18

N

New Sensor 10, 12

P

Perceptual Map 4, 5, 10,
14, 18

Performance

Product Attribute 10

Plug-ins 2, 19, 21
Positioning 3, 4, 7, 18
Potential Sales 18, 22
Practice Rounds 3
Price 3, 4, 7, 18
Production 2, 3, 13, 17
Productivity Index 21
Proformas 2, 19, 23
Promotion Budget 12, 18

R

Rehearsal Tutorial 1
Reliability 3, 4, 7, 8, 10,

18
Research & Development

(R&D) 2, 5, 10, 14
Rough Cut

MTBF 7

Positioning 7
Price 7

S

Sales Budget 12, 18
Sales Forecasting 13, 22
Segment Drift 4
Segments 3, 4, 5, 11
Seller’s Market 9
Situation Analysis 21
Size

Product Attribute 10

Stock 15, 16
Stock Outs 9, 22
Survey Score 5, 6, 8, 18,

19

T

Terminate a Sensor 3, 14
TQM/Sustainability 9, 20

Unforgettable Business Learning

Copyright © 2011 Capsim Management Simulations, Inc. All rights reserved.

Capsim®, Capstone®, Foundation®, and Comp-X M® are trademarks of Capsim Management Simulations, Inc.®

Printed in USA

978-1-933681-21-4

www.capsim.com

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