Balanced Scorecard- MBA

Scenario

You are a former Navy officer and fighter pilot who is now the controller of a division of TransGlobal Airlines, which utilizes a fleet of corporate jets for charter at several airports in the southeast part of the United States. Your division’s private charter clients include several Fortune 500 companies in the region. The Chief Financial Officer (CFO) has informed you that the company is considering the acquisition of two smaller aviation firms in the Caribbean specializing in chartered flights for luxury vacations using light aircraft (60 passengers or less). The CFO has tasked you with assessing the organizational benefits of acquiring these aviation firms. The CFO intends to develop a new business plan for the organization if your analysis recommends moving forward with the acquisition.

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After an initial assessment, the company has shortlisted two airlines they want to examine further for acquisition. To understand all aspects of the two airlines under consideration, you have visited each proposed site to assess their performance. The assessment includes creating and analyzing a balanced scorecard for each airline with all four components—financial, internal processes, customers/market, and learning and growth—that will impact the acquisition.

In this milestone, you will use the given information to create balanced scorecards for Company A and Company B.

Prompt

Use the Basic Balanced Scorecard Template to create a balanced scorecard for each company. Specifically, you must address the following rubric criteria:

  1. Use the data given in Company A Information and Company A Financials to create a balanced scorecard for Company A. The balanced scorecard should highlight key performance indicators, such as net profit, annual growth, and market share, and include the four components:

    Financial: Complete the financial section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

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    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

    Internal Processes: Complete the internal processes section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

    Customers/Market: Complete the customers/market section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

    Learning and Growth: Complete the customers/market section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

  2. Use the data given in Company B Information and Company B Financials  to create a balanced scorecard for Company B. The balanced scorecard should highlight key performance indicators, such as net profit, annual growth, and market share, and include the four components:

    Financial: Complete the financial section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

    Internal Processes: Complete the internal processes section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

    Customers/Market: Complete the customers/market section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

    Learning and Growth: Complete the customers/market section of the balanced scorecard template, identifying two of the most relevant key performance indicators.

    Explain your rationale for the KPIs chosen, with an explanation of the cause-and-effect relationship between the chosen KPIs.

Include APA 7 style citations to support.

Balanced Scorecard-Company A

SELECTION RATIONALE

BASIC BALANCED SCORECARD TEMPLATE 3
COMPANY NAME
ADDRESS [Insert text CITY STATE ZIP
Category STRATEGIC OBJECTIVES KEY PERFORMANCE INDICATORS TARGET VALUES KPI ACTION PLAN DETAILS STUDENTS KPI

SELECTION RATIONALE
YEAR 1 YEAR 2 YEAR 3 EXAMPLES OF PROGRAMS/INITIATIVES BUDGETS CAUSE-EFFECT RELATIONSHIP
FINANCIAL Provide examples of supporting programs or initiatives in this column Provide budget allocations for the supporting programs or initiatives in ths column Share your rationale behind your prioritization of the KPIs in this column Identify the main cause-effect relationships between your chosen KPIs in this column
INTERNAL PROCESSES
CUSTOMER/MARKET
LEARNING AND GROWTH

Balanced Scorecard-Company B

BASIC BALANCED SCORECARD TEMPLATE

3

COMPANY NAME

ADDRESS
[Insert text

CITY

STATE

ZIP

Category
STRATEGIC OBJECTIVES
KEY PERFORMANCE INDICATORS

KPI ACTION PLAN DETAILS

Category

YEAR 1
YEAR 2
YEAR 3
EXAMPLES OF PROGRAMS/INITIATIVES

BUDGETS

SELECTION RATIONALE
CAUSE-EFFECT RELATIONSHIP

FINANCIAL

Provide examples of supporting programs or initiatives in this column

Provide budget allocations for the supporting programs or initiatives in ths column

Share your rationale behind your prioritization of the KPIs in this column
Identify the main cause-effect relationships between your chosen KPIs in this column
FINANCIAL

INTERNAL PROCESSES

INTERNAL PROCESSES

CUSTOMER/MARKET

CUSTOMER/MARKET

LEARNING AND GROWTH

LEARNING AND GROWTH

KPI TARGET VALUES STUDENTS KPI SELECTION RATIONALE

COMPANY B

Three

Year Data

COMPANY B

2,910

1,354
1,354

1,800

21

2017
2018
2019

90,000

33,685
33,685

Shareholders’ Equity

124,316
123,236
113,301

2017
2018
2019

Net Earnings

2,025
(529)
79

2,814
2,806
2,776

25

)

)

)

(2,706)
(2,400)
(2,800)

of Debt







(10,000)

82,445
82,914

82,445
82,914
72,944

Accounts Receivable

1,380
1,297
1,336

Inventory

3,078
2,018
1,989

Accounts Payable

1,560
1,009
995

2,306

(10,312)
(592)
25

37,413
37,007

2,706
2,400
2,800

2,814
2,806
2,776

37,413
37,007
37,032

90,000
90,000
90,000

Issuance (repayment)



(10,000)

90,000
90,000
80,000

2,700
1,800
1,800

B_CO_FINANCE Learner Copy Rev 3/14/

21
Illlustrative Data for Educational Purposes
All values shown are in thousands.
2017 2018 2019
Income Statement
Revenue 27,981 26,302 27,091
Cost of Goods Sold (COGS) 15,389 18,411 18,151
Gross Profit 12,591 7,891 8,940
Expenses
Salaries and Benefits 2,910 2,600
Rent and Overhead 1,354
Depreciation and Amortization 2,814 2,806 2,776
Interest 2,700 1,800
Total Expenses 9,778 8,560 8,840
Earnings Before Tax 2,813 (669) 100
Taxes 788 (141)
Net Earnings 2,0

25 (529) 79
Balance Sheet
Assets
Cash 82,445 82,914 72,944
Accounts Receivable 1,380 1,297 1,336
Inventory 3,078 2,018 1,989
Property and Equipment 37,413 37,007 37,032
Total Assets 124,316 123,236 113,301
Liabilities
Accounts Payable 1,560 1,009 995
Debt 90,000 80,000
Total Liabilities 91,560 91,009 80,995
Shareholders’ Equity
Equity Capital 33,685
Retained Earnings (929) (1,458) (1,379)
32,756 32,227 3

2,306
Total Liabilities and Shareholders’ Equity
Cash Flow Statement
Operating Cash Flow
Plus: Depreciation and Amortization
Less: Changes in Working Capital (10,312) (592)
Cash from Operations 15,151 2,869 2,830
Investing Cash Flow
Investments in Property and Equipment (

2,706 (

2,400 (

2,800
Cash from Investing
Financing Cash Flow
Issuance (repayment) (10,000)
Issuance (repayment) of Equity
Cash from Financing
Net Increase (decrease) in Cash 12,445 469 (9,970)
Opening Cash Balance 70,000
Closing Cash Balance
Supporting Schedules
Working Capital Schedule
Net Working Capital (NWC) 2,898 2,331
Change in NWC
Depreciation Schedule
PPE Opening 37,521
Plus Capex
Less Depreciation
PPE Closing
Debt and Interest Schedule
Debt Opening
Debt Closing
Interest Expense

COMPANY A

Three

Year Data

COMPANY A

1,804
1,804

2,806

900
900

2017
2018
2019

30,000

33,685
33,685

Shareholders’ Equity

104,136
104,334
86,439

2017
2018
2019

Net Earnings

1,846
(170)
2,380

2,814
2,806
2,806

)

(2,800)

2,706
(2,800)
(2,800)

of Debt







(20,000)

62,265
61,708

62,265
61,708
44,319

Accounts Receivable

1,380
1,419
1,460

Inventory

3,078
3,799
3,257

Accounts Payable

1,560
1,926
1,651

(10,312)
394
(226)

37,413

2,706
2,800
2,800

2,814
2,806
2,806

37,413
37,407

30,000
30,000
30,000

Issuance (repayment)



(20,000)

30,000
30,000
10,000

900
900
900

A_CO_FIN Learner Copy Rev 6/19/21
Illlustrative Data for Educational Purposes
All values shown are in thousands.
2017 2018 2019
Income Statement
Revenue 27,981 28,772 29,580
Cost of Goods Sold (COGS) 15,389 18,997 16,285
Gross Profit 12,592 9,775 13,295
Expenses
Salaries and Benefits 4,510 4,500 4,480
Rent and Overhead 1,804
Depreciation and Amortization 2,814 2,806
Interest 900
Total Expenses 10,028 10,010 9,990
Earnings Before Tax 2,564 (235) 3,305
Taxes 718 (65) 925
Net Earnings 1,846 (170) 2,380
Balance Sheet
Assets
Cash 62,265 61,708 44,319
Accounts Receivable 1,380 1,419 1,460
Inventory 3,078 3,799 3,257
Property and Equipment 37,413 37,408 37,403
Total Assets 104,136 104,334 86,439
Liabilities
Accounts Payable 1,560 1,926 1,651
Debt 30,000 10,000
Total Liabilities 31,560 31,926 11,651
Shareholders’ Equity
Equity Capital 33,685
Retained Earnings 38,891 38,723 41,103
72,576 72,408 74,788
Total Liabilities and Shareholders’ Equity
Cash Flow Statement
Operating Cash Flow
Plus: Depreciation and Amortization
Less: Changes in Working Capital (10,312) 394 (226)
Cash from Operations 14,972 2,242 5,411
Investing Cash Flow
Sales (Investments) in Property and Equipment 2,706 (

2,800
Cash from Investing
Financing Cash Flow
Issuance (repayment) (20,000)
Issuance (repayment) of Equity
Cash from Financing
Net Increase (decrease) in Cash 17,678 (558) (17,389)
Opening Cash Balance 44,587
Closing Cash Balance
Supporting Schedules
Working Capital Schedule
Net Working Capital (NWC) 2,898 3,292 3,066
Change in NWC
Depreciation Schedule
PPE Opening 37,521 37,407
Plus Capex
Less Depreciation
PPE Closing 37,402
Debt and Interest Schedule
Debt Opening
Debt Closing
Interest Expense

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