Assignment 2: Strategic Action Plans

There are some elements missing from the action plan in Table 9.1 in your text book. If the EMR system is to be integrated with similar systems at local hospitals, and the physicians fully utilize its data-sharing capabilities, representatives from the hospitals must be drawn into this implementation process.

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(Moseley III, George B. . Managing Health Care Business Strategy. Jones & Bartlett Publishers, May 2008. p. 251).

Write a three page report answering the following questions:

  • What elements (at least two) are missing from the action plan in Table 9.1 for the EMR system? Justify your choice.
  • Describe the activities that should be implemented to address the missing elements.
  • Describe where these activities would be added to the list (relative to the other activities already listed).
  • Specify exactly which people from the hospitals and practice will participate in these new activities and justify your choice.

Table 9.1 Action Plan for Acquiring and Deploying an EMR System in a Physician Practice

Action Plan Objectives:

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· 1. Consult with EMR system vendors about critical specifications, available options, and related costs.

· 2. Consult with physicians in the practice about their specific wants and needs in an EMR system.

· 3. Define a decision-making protocol for choosing an EMR system and vendor.

· 4. Establish and apply criteria for evaluating system options available from vendors.

· 5. Invite proposals/presentations from vendors.

· 6. Analyze and discuss options.

· 7. Select system and vendor.

· 8. Negotiate with vendor for purchase of system and related services.

Action Plan Metrics:

· Signed system and services purchase agreement within six months. Initial system cost not to exceed $650,000; annual service contract cost not to exceed $90,000.Physician involvement in decision-making process—75 percent.

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