Programming Questions Typically Used in Fact Finding Questions

Chapter 4 Review Questions
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1. What are the five questions typically used in fact-finding? What additional question can be asked
during this process?
2. What is a systems requirement, and how are systems requirements classified?
3. What are JAD and RAD, and how do they differ from traditional fact-finding methods? What are their
pros and cons?
4. What is total cost of ownership (TCO), and why is it important?
5. Provide examples of closed-ended, open-ended, and range-of-response questions.
6. What are three types of sampling, and why would you use them?
7. What is the Hawthorne Effect? Why is it significant?
8. What is a functional decomposition diagram (FDD) and why would you use one? Explain how to create
an FDD.
9. What are agile methods, and what are some pros and cons of this approach?
10.To what three different audiences might you have to give a presentation? How would the presentation
differ for each?