It 402- 3452

College of Computing and InformaticsCase Study
Deadline: Saturday 12/11/2022 @ 23:59
[Total Mark for this Assignment is 14]
Student Details:
Name:
Name:
Name:
Name:
ID:
ID:
ID:
ID:
CRN:
Instructions:
• You must submit two separate copies (one Word file and one PDF file) using the Assignment Template on
Blackboard via the allocated folder. These files must not be in compressed format.
• It is your responsibility to check and make sure that you have uploaded both the correct files.
• Zero mark will be given if you try to bypass the SafeAssign (e.g., misspell words, remove spaces between
words, hide characters, use different character sets, convert text into image or languages other than English
or any kind of manipulation).
• Email submission will not be accepted.
• You are advised to make your work clear and well-presented. This includes filling your information on the cover
page.
• You must use this template, failing which will result in zero mark.
• You MUST show all your work, and text must not be converted into an image, unless specified otherwise by
the question.
• Late submission will result in ZERO mark.
• The work should be your own, copying from students or other resources will result in ZERO mark.
•
Case Study
Pg. 01
Case Study Instructions
Case Study Objective:
This case study is an opportunity for you to practice your knowledge and to develop
skills of working in teams.
•
Total Marks = 14
Case Study report
Presentation
9 marks
5 marks
•
Group Size = 3-4 Members.
•
One group member (group leader/coordinator) should submit all files: Case Study
Report and Presentation Slides on blackboard. Marks will be given based on your
submission and quality of the contents.
Case Study Report
•
Each Case Study Report will be evaluated according to the marking criteria mentioned
in each question section.
Presentation
•
Students (Group) need to present their Case Study (either F2F or Virtual) in week 11
or week 12.
•
Presentation schedule with date and allocated timing will be shared with the students
via Blackboard before the end of Week 10.
Case Study
Pg. 02
Note: the following case study is just an example, students are supposed to find a
separate case study
Example Case Studies: Enterprise Software Choice Nightmares
Each example assumes steps as follows:
1. Key individuals involved – most costly in any company are the active
participants on the team
2. The Selection Processes, Re-selection processes,
3. Dropping challengers to the short-list
4. Final selection procedures to make your decision.
5. Purchase, finance, loan, check, or capital expenditure.
6. Enterprise preparations – hardware, software, education, systems infrastructure
7. Installation – infrastructure readiness and execution
8. Integration – training and systems integration
9. Implementation processes
10. Return on investment (ROI) can now begin
11. Follow on: Restoring, training, and ongoing support, re-visiting old ground.
Case # 1 –Corporation is unprepared for what is coming – but believed they were
okay.
A manufacturer/distributor must upgrade their software to satisfy their business and client
needs, or they will unavoidably fail. Upon examination, we find infrastructures are
inadequate, and inner resources do not allow this change. Additional, because of their cash
position, they cannot fund the lowest requirements for a new enterprise solution.
What are they supposed to do?
They must retrench and reconstruct quickly in as cost-effective manner. To serve their
requirements, they must substitute all servers, operating systems, upgrade the network
architecture, PCs, printers, improve their internet connection, rise network bandwidth,
Case Study
Pg. 03
install wireless networking, protect their data backups, email SPAM control, implement
security firewall,. i.e.: upgrade it all! What was believed to be a software spend of $35$55K derived to be an enterprise spend of $160-$260K, and excluding the software.
It is avoidable with proactive budgeted enterprise management. You cannot permit your
business to fail because systems are out of reach.
Case # 2 – Corporation is prepared to spend – but don’t know enough to execute
properly.
When we encounter a client that has the financial capitals but not sufficient technical
resources to deply today’s enterprise systems, we are prepared to contribute in hiring,
raining, and support. The trick is the cost of these resources is high, and availability is
inadequate. Businesses in a sound financial situation must also know they have resource
necessities to consider while taking on a up-to-date solution. It is not for the reason that
systems are complex it is because infrastructure and user requirements have raised.
For example:
Today is a extremely competitive and combative environment. Let’s look at some factors
disturbing these pieces. Global rivalry is all the rage. China pays its employees $0.50/hour.
Without the complete best systems, technologies, implementation, integration, utilization,
cost-controls, security of the enterprise, accuracy in data, dedication to continuous
monitoring and decision support tools, our businesses will flop and feel like they could do
nothing about it.
We have, today the absolute utmost robust and reliable tools a little generation of business
has ever seen. We can perform our business from a mobile phone from the inside of the
Desert. If we can do this, the remaining is a matter of application.
Note: the above mentioned case study is just an example, students are supposed to find a
separate case study.
Case Study
Pg. 04
Learning Outcome(s):
CLO1: Explain the
interdisciplinary
concepts, theories, and
trends in ES and their
role in supporting
business operations.
Question One
4 Marks
1. Your first task is to select a case study (from real-world or using internet). It
can be related to enterprise systems or related to an organization/store or on any
relevant topic.
2. After selecting the case study describe it in your own words using following
points.
a. Clear headline: It should give the most important information.
b. Snapshot: Provide the main points, including the client’s name/industry, the
product/service used, and quick result stats.
c. Client introduction: One or two sentences describing the customer and a
highlight about them.
d. Problem: State the problem/goal, consequences, and any hesitations the
customer had. Include quotes.
e. Solution: Share how they found you, why they chose you, what solution they
chose, and how it was implemented. Include quotes.
f. Results: Describe the results and the benefits, as well as any bonus benefits
that came of it. Include quotes.
g. Conclusion: Share additional praise from the customer and words of advice
they have for other people/businesses like them.
Case Study
Pg. 05
Learning Outcome(s):
CLO4: Design ES
architectural models for
various business
processes.
Question Two
2 Marks
Model (As-Is) process using BPMN 2.0 using any tool such as Visio. Then analyze
As-Is process from atleast two perspectives. Forexample, if quality and time
perspectives are taken then mention at least 1 issue related to quality and 1 issue
related to time in the process.
Case Study
Pg. 06
Learning Outcome(s):
CLO3: Discuss the
issues and challenges
associated with
implementing ES and
their impacts on
corporate enterprises.
Question Three
3 Marks
Propose at least three (3) ideas for improving the process of your selected case
study from any three (3) prespectives: for example a) equipments prespective, b)
employees prespective, c) IT & IS technologies prespective, etc. Lastly, propose
the To-Be process model using BPMN 2.0 by utilizing any tools?