answer both

apa style referencing with in text citations

GRETSA UNIVERSITY
SCHOOL OF BUSINESS
STUDENTS’ TERM PAPER
COURSE CODE: DBCC 018
COURSE TITLE: INTRODUCTION TO BUSINESS LAW 11
Question 1:
a) As the customer service manager of Makongeni Men Microfinance Bank, explain the duties that a banker
owes to their clients and cite one case related to any one of these duties.
[10 marks].
b) With reference to the law of property, outline the various ways in which ownership of property can be
acquired and lost.
[10 marks].
Question 2
a) Describe the essential characteristics of a bill of exchange and name any five types of bills of
exchange.
[5 marks]
b) Under the law of negotiable instruments, explain the meaning of “discharge of a bill”. Under what
circumstances is a bill of exchange said to be discharged?
(Note: The assignment must be typed and emailed to the lecturer before the date of the CAT)
[5 marks]
COURSE CODE: COURSE TITLE: DBQS 010- INTRODUCTION TO TQM
Question One
Prof. Cecylia Mwekeke is a specialist in Human Resource Management and Organizational Management. She
has been tasked to carry out research combined with adopting performance management. She is looking out
for reasons as to why the company is not performing well. The company has been doing very well between
2010 and 2020. The company’ s performance is deteriorating at a very high rate compared to its competitors.
After carrying out a market intelligence survey, it has been ascertained that its main competitors have
embraced Total Quality Management.
In context of the above case study,
Examine three areas the specialist may advise the top management to consider during implementations
phase of Total Quality Management (TQM).
[6 marks]
Explore three benefits the company will enjoy by embracing Total Quality Management (TQM).
[6 marks]
Question Two
The company will produce quality products after adopting Total Quality Management. To ensure quality
products, employees need to be trained on techniques to use in identification and of quality problems.
Evaluate four techniques used in
quality control.
[8 marks]