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CONCLUSIONS, REASONS, EVIDENCE is the structure of your written report for a case analysis.
CONCLUSIONS are the answers to the questions posed by the case, and one (1) conclusion per question is proper. Ensure you answer the complete question if it is a compound question.
REASONS are why your argument is best or optimal for parties involved.
EVIDENCE deals with how your Conclusions and Reasons have been used or employed in the past to solve similar situations or if some sort of precedence exists for support of conclusions and associated reasons. Evidence is readily available from your textbook for the answers to the questions posed during the course. Cite your evidence for your conclusions and associated reasons.
Each written case analysis assignment will use the standard outline: Abstract, Conclusions, Reasons, Evidence. Each section should comprise a separate subheading in the written assignment deliverable. Abstract is 250 words or less and summarizes, not introduces, the case analysis.
VOLKSWAGEN Case Deliverable.
Complete a case brief that provides your conclusions, reasons and evidence related to the following questions:
Ensure you address or specify each element or question fully or completely and provide adequate reasons and sufficient evidence for your conclusion to be acceptable to a majority of organizational stakeholders, especially the primary stakeholders (Owners, Board, Executive Leadership Team).
MANA 5337: ETHICS AND THE BUSINESS ENVIRONMENT
Section 001 CRN: 53947
Summer 20123, 11-week format (May 23, 2023)
Instructor Information.
Mark Clark, PhD
Office Number: COB 405
Email Address: mark.clark@uta.edu
Phone: (817) 272-3166 or MS Teams Phone
Faculty Profile: https://www.uta.edu/academics/faculty/profile?username=clarkm
Office Hours: 12:00PM – 1:00PM, MW, or by appointment.
Course Information.
MANA 5337.001.53947
ASYNCHRONOUS ONLINE COURSE
Course Description.
Uses a strategic perspective to examine ethics, government, and the world economy, and
how they may affect relationships between business organizations and other institutions of
our society. Particular attention is paid to issues such as leadership, technology, and
internationalization concordant with the breadth requirements of the UTA MBA plus public
policy concerns involving the natural environment, gender, and minority issues. Course
activities will include class discussion and analysis of societal dilemmas, contemporary cases,
and current news stories. 3 Hours.
Student Learning Outcomes.
Successful learners will demonstrate the knowledge, skills, dispositions, and other attributes
that are necessary and sufficient for:
1.
2.
3.
4.
5.
6.
Understanding fundamental perspectives on ethical decision-making;
Exploring ethical values as they apply to business settings;
Recognizing ethical issues when they arise in business settings;
Recognizing and understanding ethical decision styles and tendencies;
Supporting and defending ethical perspectives; and,
Using systemic ethical decision-making frameworks to analyze ethical issues.
Class Participation Guidelines.
Students are expected to participate and complete each assigned activity or assessment of
learning per the schedule described in the section labeled Course Schedule and Topical
Outline. The CANVAS based course schedule contains and displays the same information.
Students are expected to abide by all course, department, college and university policies and
procedures relative to their completion of requirements for MANA 4341, Negotiations and
Conflict Management.
Required Textbooks and Course Materials.
1. Ferrell, O.C., John Fraedich, and Linda Ferrell. 2019. Business ethics: Ethical decision
making and cases, 12th ed. Boston, MA: Cengage. ISBN-13: 978-1-337-61443-6.
2. Personal computer equipped with RESPONDUS LOCKDOWN BROWSER.
Course Schedule and Topical Outline.
Assignments and Quizzes are due by end of day, Saturday, of the specified Week
Module
Reading Assignment
MODULE 1: INTRODUCTION
WEEK 1
Syllabus and
M-F, 6_04-10
CANVAS course site
Written
Assignments
(560 points)
Quizzes
(540 points)
Except for WEEK 10, Assignments and
Quizzes are due Saturdays at 11:59pm
MODULE 2: BUSINESS ETHICS AND STAKEHOLDER GOVERNANCE
WEEK 2
Text, Chapters 1, 2
CLASS
M-F, 6_11-17
Business Ethics
PARTICIPATION
Stakeholder Governance
WRITTEN
ENRON Case
ASSIGNMENT (40)
4 Videos
MODULE 3: INSTITUTIONS AND ETHICS
WEEK 3
Text, Chapters 3, 4
ENRON,
M-F, 6_18-24
Institutions
DISCUSSION 1,
Emerging Ethics
INITIAL POST (50)
CASE 1, ENRON Case
4 Videos
MODULE 4: MORAL PHILOSOPHY AND DECISION-MAKING
WEEK 4
Text, Chapters 5, 6
ENRON,
M-F, 6_25-7_01
Ethical Decision-making
DISCUSSION 1,
Moral Philosophy
RESPONSE (50)
ENRON Case
4 Videos
Syllabus Quiz (20)
Quiz 1 of 10 (50)
Quizzes 2 and 3 of
10 (100)
2
MODULE 5: ORGANIZATIONAL ETHICS
WEEK 5
Text, Chapters 7,8
7_02-08
Organizational Factors
Developing Ethics
Programs
Volkswagen Case
4 Videos
MODULE 6: MANAGING ETHICS PROGRAMS
WEEK 6
Text, Chapters 9, 10
7_9-15
Managing Ethics Programs
Globalization
CASE 2, Volkswagen Case
4 Videos
MODULE 7: ETHICS AND LEADERSHIP
WEEK 7
Text, Chapters 11, 12
7_16-22
Ethical Leadership
Social Responsibility
Volkswagen Case
5 Videos
MODULE 8: ETHICS AND SOCIAL RESPONSIBILITY
WEEK 8
Volkswagen Case
7_23-29
Whole Foods Case
MODULE 9: COURSE SUMMARY
WEEK 9
Whole Foods Case
7_30-8_05
ENRON CASE
DELIVERABLE
DUE (100)
Quiz 4 of 10 (50)
VOLKSWAGEN,
DISCUSSION 2,
INITIAL POST (50)
Quiz 5 of 10 (50)
VOLKSWAGEN,
DISCUSSION 2,
RESPONSE (50)
Quizzes 6 and 7 of
100 (100)
VOLKSWAGEN
CASE DELIVERABLE
DUE (100)
Quiz 8 of 10 (50)
MODULE 10: FINAL EXAM AND COURSE EVALUATION
WEEK 10
Whole Foods Case
FINAL EXAM, (80)
8_06-12
August 9th is last day of
due August 9th
class meetings.
Quiz 9 and 10 of 10
(100)
MAKE-UP QUIZZES
and COURSE
EVALUATION (10)
due August 9th
Description of Major Assignments and Assessments.
1. Class Participation Assignments (100 points possible; 9 percent of grade): the class
participation component comprises a written assignment (40 points), contribution (50
points), and completion of the Course Evaluation (10 points).
2. Case Assignments (200 points possible; 18 percent of grade): there are two (2)
written Case analysis assignments related to accomplishment of student learning
outcomes. Delivery past the due date results in a minimum penalty of 50 percent.
There is a specific format required for Case Assignments: Conclusions, Reasons,
Evidence. This item and item number 3 prepares students for the final exam case
analysis.
3
3. Discussions (200 points possible; 18 percent of grade): there are two (2) group
discussion assignments related to accomplishment of student learning outcomes.
There are no opportunities for make-up of either of the group discussion assignments.
Responses to discussions are in written form and use same format as the Case
Assignments. The discussions prepare students for the written Case Assignment (item
2) deliverables (ENRON, VOLKSWAGEN).
4. Quizzes (520 points possible; 48 percent of grade): there are a Syllabus Quiz and ten
(10) fifty (50) point multiple choice quizzes that relate to assigned readings.
a. If a regular quiz is missed there are two (2) make-up quizzes available and
missing more than two regular quizzes will cause a zero for the third, fourth,
fifth, …, etc. missed Quizzes.
b. Both regular and make-up quizzes allow one (1) attempt.
c. Make-up Quizzes are available after the regular Quiz series closes and are only
open by special access code to those that missed two or more regular Quizzes.
d. RESPONDUS LOCKDOWN BROWSER WITH WEBCAM and an Internet
connection are required for remote completion of Quizzes. Passcodes are
made available by CANVAS announcement.
5. Final Exam (80 points possible; 7 percent of grade): the most significant assignment of
the semester comprises an analysis of the WHOLE FOODS case. Knowledge necessary
to complete the final exam for MANA 5377 comes from the Case Assignment and
Discussions processes (items 2 and 3).
Written Case Analysis and Final Exam Expectations.
1. Organize your written case deliverables with four (4) subheadings: Abstract,
Conclusions, Reasons, Evidence. See the Ellet text reference on page 4, it is best
available source for case analysis and reports. The most current edition is 2018.
a. Abstract – a 250-to-400-word summary of the contents of the entire report.
2. Produce a professional quality deliverable (document) with sufficient content, error
free, and employ a persuasive writing style that sells your idea to relevant decision
makers.
3. Your case analysis or written assignment deliverables should reflect your
understanding of the material covered in the text as well as other insights you have
gained from prior coursework. Proper and accurate citations are necessary.
4
Format, Content and Style.
Format, content, and style all have different meanings: FORMAT or form-of-contract refers
to the size, spacing, font, margins, subheadings, headings, etc. CONTENT refers to the type of
information presented. STYLE is the way the information is presented, which in business is an
informative, persuasive, or “selling” style related to strategic or tactical objectives.
Format Requirements for Written Work.
The format or form-of-contract for any written work assignment is the same as the format
used for this Syllabus. Use single-spaced lines, 1” margins all-around, and Arial, Calibri or
Times New Roman, 12-point type. Page numbers should appear at the top or bottom right of
each page, but there should be no page number on the first page of the report.
Each written assignment should be no more than three (3) pages of text, and a separate page
for SOURCES. Please do not use a cover page, and instead use a Header like shown below,
and then begin the text or place the first subheading of your report or analysis:
NEGOTIATION CASE NAME (14 pt. type)
Student name (12 pt. type like all of document except for title)
MANA 4341. ###
Month Day, Year (due date)
Subheadings are bold and underlined like shown in this Syllabus.
“Any direct quotes or citation from the case or another text should be cited in parentheses”
(author, date of publication, page number or numbers).
SOURCES OR REFERENCES
Book citation examples.
Carter, Jimmy (former President). 2005. Our endangered values: America’s moral crisis. New
York, NY: Simon & Schuster.
Ellet, William. 2007. The case study handbook: How to read, discuss, and write persuasively
about cases. Boston, MA: Harvard Business School Press.
Jurkiewicz, Carole L. 2012. The foundations of organizational evil. Armonk, NY: M.E. Sharpe.
Rokeach, Milton. 1979. Understanding human values: Individual and societal. New York, NY:
The Free Press.
Weiss, Joshua N. 2020. The book of real-world negotiations: Successful strategies from
business, government, and daily life. Hoboken, NJ: John Wiley and Sons, Inc.
5
Article citation examples.
Nohria, Nitin. 2021. “What the Case Study Method really teaches.” Harvard Business Review
Digital Articles, H06R6A (December 21, 2021): 1-7.
Teece, David J. 2007. “Explicating dynamic capabilities: The nature and micro funding of
(sustainable) enterprise performance.” Strategic Management Journal 28, no. 13
(December): 1319-1350.
Website citation examples.
TCB (The Communities Builders). Who We Are, What We Do, What’s New. www.tcbinc.org
(accessed November 10 – December 3, 2012; January 4 – March 11, 2013; May 15 –
20, 2013).
TI (Texas Instruments). About TI and Corporate Citizenship. www.ti.com (accessed August 12
– December 12, 2012; January 22 – March 19, 2013).
Grading Rubric and Codes for Written Assignments.
100 POINT
GRADING RUBRIC
NEEDS IMPROVEMENT
NOVICE
(AVERAGE)
COMPETENT
(GOOD)
PROFICIENT
(EXCELLENT)
FORMAT: FORM-OFCONTRACT, ALL
ELEMENTS OF
ASSIGNMENT ARE
COMPLETE
0-12 points
Generally does NOT meet
format specifications and
contains at least 5 errors
13-14 points
Generally meets format
specifications but contains 4
or more errors
15-16 points
Specifically meets format
specifications but contains 3
errors
17-20 points
Specifically meets format
specifications and with two or
less errors; only “no errors”
causes full credit
CONTENT:
NECESSARY AND
SUFFICIENT
26-30 points
Specifically represents both
0-18 points
19-21 points
22-25 points
necessary and sufficient
Generally represents BOTH
Specifically represents
Generally represents both
content within and across
unnecessary information and unnecessary information OR necessary and sufficient
Conclusions, Reasons,
insufficient information
information within and across Evidence; and, to earn full
insufficient information
credit for this section, full
within and across Conclusions, within and across Conclusions, Conclusions, Reasons,
credit for both Format and
Reasons, Evidence
Reasons, Evidence
Evidence
Accuracy must simultaneously
be achieved
STYLE:
BUSINESS AND
PERSUASIVE
26-30 points
Specifically, deliverable is
written with proper business
style, like the style used for
19-21 points
22-25 points
0-18 points
the Case study text, and the
Generally, deliverable is
Generally, deliverable is
deliverable is persuasive to
Deliverable is NOT written
written with proper business written with proper business
point of “fully convincing the
with proper business style and
style but does NOT convince style and does convince
reader to take action in favor
was NOT persuasive; reader
the reader to take action in
reader to take action in favor
of writer;” and, to earn full
was NOT convinced
favor of writer
of writer
credit for this section, full
credit for both Format and
Accuracy must simultaneously
be achieved
ACCURACY: LACK
OF ERROR, AND
EXHIBITS PROPER
GRAMMAR,
SPELLING,
PUNCTUATION
0-12 points
Does NOT generally contain
accurate information or
contains at least 5 errors
13-14 points
Generally contains accurate
information but contains 4 or
more errors
15-16 points
Specifically contains accurate
information but contains 3 or
more errors
17-20 points
Specifically contains accurate
information and lacks 2 or
fewer grammar or punctuation
related errors, no errors and
accurate causes full credit
6
Course Grade Calculation.
Class Participation Assignements
Case Study Written Assignments (2)
Group Discussion Assignments (2)
Regular Quizzes (10)
Final Exam
9%
18%
18%
48%
7%
100%
100 points possible
200 points possible
200 points possible
520 points possible
80 points possible
1,100 points
Grade scale: A grade (excellent) = 990 points; B grade (good) = 880 points; C grade (average)
= 770 points; D grade (needs improvement) = 660 points. Grades are not “rounded up,” the
top 20-25 percent receive A letter grades and about 60 percent receive B letter grades; it
never really varies outside of those ranges. Grades are not negotiable. All assignments or
exams are due at specific times on specific dates. Late delivery periods are built into the due
dates and times. There are no substitutions or make-up assignments for class participation
assignments.
Late Policy for Quizzes and Written Assignments.
For missed quizzes, students will complete one of the two (2) available make-up quizzes; and
for missed or late written assignments, either no credit or a 50 percent grading penalty will
apply. Only regular assignments or assessments are subject to make-up policy. There is no
make-up available for the Syllabus Quiz or any Class Participation Assignments.
Course Grade Grievances.
Any appeal of a grade in this course must follow the procedures and deadlines for graderelated grievances as published in the current University Catalog and set by the College of
Business. Please begin the appeal process with the instructor.
Course Technology Requirements.
The online teaching tools employed during this course include CANVAS, MS Teams, and
RESPONDUS LOCKDOWN BROWSER. Students can access tutorials on CANVAS tools by
clicking on the “Get Started” Box on their CANVAS Homepage.
Students will need a camera and microphone along with a proper PC or Mac to complete and
succeed with this course. Any remote or online cl1ass meetings or presentations require that
students be present and visible via camera throughout the class meeting.
Students must download Microsoft Teams onto their PC/Mac so that they can participate in
any remote class meetings and reach the instructor during any virtual office hours. To do so,
go to teams.microsoft.com and follow the installation prompts. You will need to log in with
your UTA Microsoft account credentials (i.e., UTA email account and NetID password).
7
Once you have logged in, you can download Teams to your computer by clicking your initials
or profile picture in the top right corner, then click “Download the desktop app.” Any
remote, distance or online class meetings require that students have their cameras on
throughout the class meeting. Remote, distance or online class meetings are not recorded by
the instructor except when required by departmental, college or university policy or rule.
Institutional Information.
Please review the institutional policies and informational sections that follow and reach out
to the specific office with any questions. To view this institutional information, please visit
the Institutional Information page [https://resources.uta.edu/provost/course-relatedinfo/institutional-policies.php] which includes the following policies among others:
Drop Policy
Disability Accommodations
Title IX Policy
Academic Integrity
Student Feedback Survey
Final Exam Schedule
Additional Information.
Face Covering Policy: While the use of face coverings on campus is no longer mandatory, all
students and instructional staff are strongly encouraged to wear face coverings while they
are on campus. This is particularly true inside buildings and within classrooms and labs where
social distancing is not possible due to limited space. If a student needs accommodation to
ensure social distancing in the classroom due to being at considerable risk, they are
encouraged to work directly with the Student Access and Resource Center to assist in these
accommodations. If students need masks, they may obtain them at the Central Library, the
E.H. Hereford University Center’s front desk or in their department.
Attendance: At the University of Texas at Arlington, taking attendance is not required, and
attendance is a critical indicator of student success. Each faculty member is free to develop
his or her own methods of evaluating students’ academic performance, which includes
establishing course-specific policies on attendance. Students are expected to attend each
class session.
However, while UT Arlington does not require Instructors to take attendance in their courses,
the U.S. Department of Education requires that the University have a mechanism in place to
mark when Federal Student Aid recipients “begin attendance in a course.” UT Arlington
Instructors will report when students begin course attendance as part of the final grading
process. Specifically, when assigning a final, course grade of F (not passing), faculty must
report the last date the student attended their class based on evidence such as a test,
participation in a class project or presentation, or an engagement online via CANVAS. This
date is reported to the Department of Education for Federal Financial Aid recipients.
Courses that include distance or remote education require regular and substantive online
interaction and participation. Students must participate in online courses or courses that
8
employ remote or online course meetings to demonstrate attendance and class participation.
Logging into an online class meeting is not sufficient by itself to demonstrate attendance.
Emergency Exit Procedures: Should we experience an emergency event that requires
evacuation of the building, students should exit the room and move toward the nearest exit.
When exiting the building during an emergency, do not take an elevator but use the
stairwells instead. Faculty members and instructional staff will assist students in selecting the
safest route for evacuation and will plan to assist individuals with disabilities.
Students are encouraged to subscribe to the MAVALERT system that will send information in
case of an emergency to student cell phones or email accounts. Go to Emergency
Communication System.
Academic Success Center: The Academic Success Center (ASC) includes a variety of resources
and services to help you maximize your learning and succeed as a student at the University of
Texas at Arlington. ASC services include supplemental instruction, peer-led team learning,
tutoring, mentoring and TRIO SSS.
Academic Success Center services are provided at no additional cost to UTA students. For
additional information visit the Academic Success Center. To request disability
accommodations for tutoring, please complete this form.
The IDEAS Center (https://www.uta.edu/ideas/) (2nd Floor of Central Library) offers free
tutoring and mentoring to all students with a focus on transfer students, sophomores,
veterans and others undergoing a transition to UT Arlington. Students can drop in or check
the schedule of available peer tutors at www.uta.edu/IDEAS, or call (817) 272-6593.
Emergency Phone Numbers: In case of on-campus emergency, please call the UT Arlington
Police Department at (817) 272-3003 from a non-campus phone, call 2-3003 from any
campus phone. 911 may also be called. The non-emergency number is (817) 272-3381.
Library Information.
Research or General Library Help
Academic Plaza Consultation Services (library.uta.edu/academic-plaza)
Ask Us (ask.uta.edu/)
Research Coaches (http://libguides.uta.edu/researchcoach) Resources
Library Tutorials (library.uta.edu/how-to)
Subject and Course Research Guides (libguides.uta.edu)
Librarians by Subject (library.uta.edu/subject-librarians)
A to Z List of Library Databases (libguides.uta.edu/az.php)
Course Reserves (https://uta.summon.serialssolutions.com/#!/course_reserves)
Study Room Reservations (openroom.uta.edu/)
9
LOCKDOWN BROWSER AND RESPONDUS MONITOR
Lockdown Browser: this course requires the use of Lockdown Browser for online Exams.
Watch this brief video to get a basic understanding of Lockdown Browser.
https://www.respondus.com/products/lockdown-browser/student-movie.shtml\ or
Download Instructions: download and install Lockdown Browser from this link (you may also find it in the menu bar on the
Help menu within CANVAS):
https://download.respondus.com/lockdown/download.php?id=163943837
Once Installed:
1.
2.
3.
Start LOCKDOWN BROWSER
Login to CANVAS
Navigate to the Quiz or Exam
Important: students will not be able to access a quiz or Exam that requires Lockdown Browser with a standard web
browser. If this is tried, an error message will indicate that the test requires the use of Lockdown Browser. Simply start
Lockdown Browser and navigate back to the Exam to continue.
Guidelines – when taking Exams or Quizzes or Tests, please follow these guidelines:
Turn off all other devices (e.g., tablets, phones, second computers);
Before starting the test, know how much time is available, and you have allotted sufficient time to complete the
Exam;
Clear your desk or workspace of all external materials that aren’t permitted, like books, papers, notes, and other
devices or monitors;
Remain at your computer for the duration of the test;
If the computer, Wi-Fi, or location is different than used previously with the “Webcam Check” and “System &
Network Check” in Lockdown Browser, run the checks again prior to the Exam; and,
Remember that Lockdown Browser will prevent you from accessing other websites or applications and you will be
unable to exit the test until all questions are complete and submitted.
Getting Help – several resources are available if you encounter problems with Lockdown Browser:
The Windows and Mac versions of Lockdown Browser have a “Help Center” button located on the toolbar. Use the
“System & Network Check” to troubleshoot issues;
There is a RESPONDUS Monitor Support (24/7 live chat) on the Help menu within CANVAS;
RESPONDUS has a Knowledge Base available from support.respondus.com. Select the “Knowledge Base” link and
then select “RESPONDUS LOCKDOWN BROWSER” as the product; and,
If you are still unable to resolve a technical issue with Lockdown Browser, go to support.respondus.com and select
“Submit a Ticket”. Provide detailed information about your problem and what steps you took to resolve it.
10
