You are the president of medium-sized, regional company with about 250 employees, who work throughout the U.S. The company has experienced an increase in legal fees related to customer/vendor disputes being resolved in the courts around the country. You must prepare a corporate memorandum addressed to the company’s board of directors advising them of your plan to develop a new dispute resolution policy to avoid litigating cases. Your goal is to present the pitfalls of using only litigation and the benefits and consequences of both mediation and arbitration. You must then recommend either mediation or arbitration (or both) for board approval before presenting to your legal department to incorporate into a company-wide contract revision for all vendors and customers.