Vascular and Cardiovascular Effects Conflict Resolution Discussion

BHA4102 Conflict ResolutionInstructions
Create a PowerPoint deck with speaking notes for a presentation you would give to
hospital leadership to prepare them to handle situations such as the one in the Vila Health:
Conflict Resolution simulation. When you have created your PowerPoint deck, create an
audio recording in which you present the information in your PowerPoint deck.
You are free to organize your presentation in whatever way you like. The following
outline describes one way to structure your PowerPoint presentation:
1. Cover slide: One slide that includes the name and number of the course, the
name of the assignment, submission date, and your name and contact
information.
2. Introduction slide: One slide that provides a brief overview of conflict
resolution as it relates to the incident described in the Vila Health simulation.
This is the elevator speech of the simulation and captures an overview in a list
format. Provide two short paragraphs in the speaking notes to support the
points made in the list.
3. Background slide: One slide that explains the background of the incident
described in the Vila Health simulation.
4. Analysis of the situation: A section of two slides that explains how a lack of
cultural competence can compound already stressful situations and impede
collaboration.
o Describe the communication techniques that were used in this
simulation that should be avoided in situations that involve diverse
cultures.
5. Communication slide 1: One slide that lists at least two communication
strategies that leadership can use to help the organization resolve conflicts like
the one in the simulation. These should be communication strategies that
hospital leadership should promote within the organization going forward to
resolve conflict like this in the future.
6. Communication slide 2: One slide that explains the role of relationships in
communication.
o You may wish to discuss relationships between leaders and followers
and leaders overseeing teams.
7. Communication slide 3: One slide that explains the role of communication in
teamwork and collaboration.
8. Application of literature to the case study: One slide that recommends
strategies that could be implemented to improve the relationships between
nursing and housekeeping in the Vila Health simulation.
9. Summary: One slide that sums up the situation in the Vila Health simulation.
10. References: This section should list, in APA format, the scholarly references
used to support the communication strategies for conflict resolution and the role
of relationships in communication.
For the recorded presentation:


Use Kaltura or another software application to create an audio recording that
accompanies the PowerPoint presentation. See Audio and Video in this
Course in Tools and Resources for audio and video options.
Do not read directly from the slides; instead, contribute additional information
or elaboration on the content provided. You may find it useful to write a detailed
outline, a script, or speaker notes on the slides as a reference for creating your
audio recording.
Additional Requirements



Length: The recorded presentation should be between 5–10 minutes in length.
References: Cite at least three references from peer-reviewed journals, in
addition to your textbook. Refer to the Health Care Administration
Undergraduate Program Library GuideLinks to an external site. for more
information.
Format: Use current APA style and formatting for references and citations. Refer
to Evidence and APALinks to an external site. on Campus for more information.
Submission Requirements
Submit your PowerPoint presentation and a link or file for the audio recording to the
assignment area. If you use Kaltura, refer to Using KalturaLinks to an external site. for
directions for recording and uploading your presentation in the courseroom.
Note: If you require the use of assistive technology or alternative communication methods
to participate in these activities, please contact DisabilityServices@Capella.edu to request
accommodations.
Competencies Measured
By successfully completing this assignment, you will demonstrate your proficiency in the
following course competencies and scoring guide criteria:

Competency 2: Explain cultural competence and its relevance to health care
management.
o Explain how a lack of cultural competence can compound already
stressful situations and impede collaboration.
o Explain communication techniques that should be avoided in
situations that involve diverse cultures.



Competency 3: Analyze communication styles and the impact on teamwork and
collaboration.
o Explain the role of relationships in communication and the role of
communication in teamwork and collaboration.
Competency 4: Analyze the impact of conflict in the workplace and ways
leadership strategies can help resolve employee conflicts.
o Provide a brief overview of conflict resolution as it relates to a conflict
situation.
o Discuss communication strategies that hospital leadership should
promote within the organization to resolve conflicts.
o Recommend strategies that could be implemented to improve the
relationships between nursing and housekeeping.
Competency 5: Communicate in a manner that is scholarly, professional, and
respectful of the diversity, dignity, and integrity of others and is consistent with
the expectations for health care professionals.
o Adhere to the rules of grammar, usage, and mechanics.
o Apply APA style and formatting to scholarly writing.
View Rubric
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
Provide a brief overview of conflict resolution as it relates to a conflict
situation.
view longer description
35 to >29.75 pts
DISTINGUISHED
Provides a brief
overview of conflict
resolution as it
relates to a conflict
situation and
describes the conflict
situation clearly and
succinctly.
29.75 to >24.5 pts
PROFICIENT
Provides a brief
overview of conflict
resolution as it
relates to a conflict
situation.
24.5 to >0 pts
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
BASIC
Provides an
overview of conflict
resolution as it
relates to a conflict
situation, but the
overview is
incomplete or
otherwise flawed.
0 pts
NON_PERFORMANCE
Does not provide a
brief overview of
conflict resolution as
it relates to a conflict
situation.
Explain how a lack of cultural competence can compound already
stressful situations and impede collaboration.
view longer description
35 to >29.75 pts
DISTINGUISHED
Explains how a lack
of cultural
competence can
compound already
stressful situations
and impede
collaboration,
providing
background details.
29.75 to >24.5 pts
PROFICIENT
Explains how a lack
of cultural
competence can
compound already
stressful situations
and impede
collaboration.
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
24.5 to >0 pts
BASIC
Identifies but does
not explain how a
lack of cultural
competence can
compound already
stressful situations
and impede
collaboration.
0 pts
NON_PERFORMANCE
Does not explain how
a lack of cultural
competence can
compound already
stressful situations
and impede
collaboration.
Explain communication techniques that should be avoided in situations
that involve diverse cultures.
view longer description
32.5 to >27.63 pts
DISTINGUISHED
Explains
communication
techniques that
should be avoided in
situations that
involve diverse
cultures, providing
context to the
techniques.
27.63 to >22.75 pts
PROFICIENT
Explains
communication
techniques that
should be avoided in
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
situations that
involve diverse
cultures.
22.75 to >0 pts
BASIC
Describes but does
not explain
communication
techniques that
should be avoided in
situations that
involve diverse
cultures.
0 pts
NON_PERFORMANCE
Does not explain
communication
techniques that
should be avoided in
situations that
involve diverse
cultures.
Discuss communication strategies that hospital leadership should
promote within the organization to resolve conflicts.
view longer description
32.5 to >27.63 pts
DISTINGUISHED
Discusses
communication
strategies that
hospital leadership
should promote
within the
organization to
resolve conflicts and
provides rationale
for the strategies.
27.63 to >22.75 pts
PROFICIENT
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
Discusses
communication
strategies that
hospital leadership
should promote
within the
organization to
resolve conflicts.
22.75 to >0 pts
BASIC
Lists but does not
discuss
communication
strategies that
hospital leadership
should promote
within the
organization to
resolve conflicts.
0 pts
NON_PERFORMANCE
Does not discuss
communication
strategies that
hospital leadership
should promote
within the
organization to
resolve conflicts.
Explain the role of relationships in communication and the role of
communication in teamwork and collaboration.
view longer description
32.5 to >27.63 pts
DISTINGUISHED
Analyzes the role of
relationships in
communication and
the role of
communication in
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
teamwork and
collaboration.
27.63 to >22.75 pts
PROFICIENT
Explains the role of
relationships in
communication and
the role of
communication in
teamwork and
collaboration.
22.75 to >0 pts
BASIC
Identifies but does
not explain the role
of relationships in
communication and
the role of
communication in
teamwork and
collaboration.
0 pts
NON_PERFORMANCE
Does not explain the
role of relationships
in communication
and the role of
communication in
teamwork and
collaboration.
Recommend strategies that could be implemented to improve the
relationships between nursing and housekeeping.
view longer description
32.5 to >27.63 pts
DISTINGUISHED
Recommends
strategies that could
be implemented to
improve the
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
relationships
between nursing and
housekeeping and
identifies obstacles
to implementing
them.
27.63 to >22.75 pts
PROFICIENT
Recommends
strategies that could
be implemented to
improve the
relationships
between nursing and
housekeeping.
22.75 to >0 pts
BASIC
Explains strategies
that could be
implemented to
improve the
relationships
between nursing and
housekeeping.
0 pts
NON_PERFORMANCE
Does not recommend
strategies that could
be implemented to
improve the
relationships
between nursing and
housekeeping.
Adhere to the rules of grammar, usage, and mechanics.
view longer description
25 to >21.25 pts
DISTINGUISHED
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
Exhibits strict and
nearly flawless
adherence to the
rules of grammar,
usage, and
mechanics.
21.25 to >17.5 pts
PROFICIENT
Adheres to the rules
of grammar, usage,
and mechanics.
17.5 to >0 pts
BASIC
Errors in grammar,
usage, and mechanics
inhibit readability
and comprehension
and detract from
good scholarship.
0 pts
NON_PERFORMANCE
Does not adhere to
the rules of grammar,
usage, and
mechanics.
Apply APA style and formatting to scholarly writing.
view longer description
25 to >21.25 pts
DISTINGUISHED
Applies APA style
and formatting to
scholarly writing.
Exhibits strict and
nearly flawless
adherence to stylistic
conventions,
document structure,
[u09a1] Week 9 Assignment: Conflict Resolution
[u09a1] Week 9 Assignment: Conflict Resolution
Criteria
Ratings
and source
attributions.
21.25 to >17.5 pts
PROFICIENT
Applies APA style
and formatting to
scholarly writing.
17.5 to >0 pts
BASIC
Applies APA style
and formatting to
scholarly writing
incorrectly and/or
inconsistently,
detracting noticeably
from good
scholarship.
0 pts
NON_PERFORMANCE
Does not apply APA
style and formatting
to scholarly writing.
Total Points: 0
(Q1)Caffeine is the world’s most widely consumed pharmacologic substance that causes mental
stimulation and elevated blood pressure.
A. Looking at Figure 1, describe at least two observed vascular and cardiac effects
of caffeine on women and men. (2 points)
B. Describe how the consumption of caffeine affects one or more of the factors
affecting stroke volume. (4 points)
C. Predict how baroceptors and chemoreceptors respond differently to increasing
blood pressure. (4 points)
Hartley, T. R., Lovallo, W. R., & Whitsett, T. L. (2004). Cardiovascular effects of caffeine in
men and women. The American journal of cardiology, 93(8), 1022-1026.
Question 1 options:
Question 2 (10 points)
Listen
The hypothalamus-pituitary complex can be considered as the master control center for the
endocrine system.
A. Contrast how the hypothalamus communicates differently with the anterior pituitary
gland compared to the posterior pituitary gland. (5 points)
B. Using a specific example, describe the process by which the hypothalamus can direct
the secretion of an anterior pituitary gland hormone and the effects at the target organ
or tissue. (5 points)
Question 2 options:
Question 3 (10 points)
Listen
Blood tests can be used to determine which substances are present within blood and in what
quantities.
A. What are the three main components of blood? (1 point)
B. How do each of these components contribute to the characteristics of blood? (3 points)
C. How does a decreased hematocrit percentage affect blood physiology at the cellular
level? What effects can be seen at the organismal level? (6 points)
Question 3 options:
Question 4 (10 points)
Listen
Multiple hormones can interact with each other to affect the response of the target cells in a
variety of ways.
A. Using a specific example, describe how two hormones can work synergistically to
affect the target organ. (4 points)
B. Predict how physiology is altered at the cellular and organismal level if a person is
deficient in one of these hormones. (6 points)
Question 4 options:
1. Caffeine is the world’s most widely consumed pharmacologic
substance that causes mental stimulation and elevated blood
pressure.
A. Looking at Figure 1, describe at least two observed vascular and cardiac
effects of caffeine on women and men. (2 points)
B. Describe how the consumption of caffeine affects one or more of the
factors affecting stroke volume. (4 points)
C. Predict how baroceptors and chemoreceptors respond differently to
increasing blood pressure. (4 points)
Question 2 (10 points)
Multiple hormones can interact with each other to affect the response
of the target cells in a variety of ways.
A. Using a specific example, describe how two hormones can
work antagonistically to affect the target organ. (4 points)
B. Predict how physiology is altered at the cellular and organismal level if a
person is deficient in one of these hormones. (6 points)
Question 3 (10 points)
Multiple hormones can interact with each other to affect the response
of the target cells in a variety of ways.
A. Using a specific example, describe how two hormones can
work permissively to affect the target organ. (4 points)
B. Predict how physiology is altered at the cellular and organismal level if a
person is deficient in one of these hormones. (6 points)
Question 4 (10 points)
Adequate levels of maternal hormones are crucial for proper fetal
development.
A. In general, how do amino acid derived hormones interact with their
target cells? (2 points)
B. What direct downstream effects and overall physiological effects would
result from an increase in phosphorylation following binding of thyroid
hormones to their receptors? (4 points)
C. How would a reduction in exposure to maternal thyroid hormone affect
development of newborn? Comment on both thyroid development and
general development in the offspring. (4 points)

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