IT Project management due in 4 hours

 Hi! I need assistance with my project management course. Individual must have project management experience and project management software…Must be able to complete assignment within 4 hours from 

Case study

 

• Signature Assignment There was a company (XYZ Cruise Lines) in the vacation industry that had a reservations system for their cruise operations that was designed for agents to book cruise passengers for individual bookings within five to seven minutes. This system created a competitive advantage among travel agents as they can book their clients fast from the start of the process to the payment screen. Their largest competitor had a reservation system that took approximately 15 minutes, which was a clear competitive advantage for XYZ Cruise Lines. However, the competitor had an automated process to check in customers at the pier and provided for an electronic boarding pass where the passengers would carry an identification card with a magnetic strip to allow for faster embarkation of the ship at the pier and at the ports of call. XYZ Cruise Lines was still utilizing a manual system for embarkation and utilized paper-boarding passes. Since customers tend to remember any bad experiences with the beginning (embarkation process) and the end (disembarkation process) of the trip more than during the trip, the embarkation process has caused a lot of dissatisfaction especially among those passengers who sailed with the competitor in the past. In an effort to improve the process, XYZ Cruise Lines a state-of-the=art Ship Embarkation System was being developed. This new planned system will allow the passengers to be processed faster for the embarkation process and a plastic card with a magnetic strip will be activated and utilized as the electronic boarding pass. Additionally, this same card will also be utilized as the Point of Sale purchase card creating a cashless process for the passengers to buy drinks and other extras on board the ship during the voyage. This will further XYZ as the completive leader in the industry.  This new system will have to communicate with the current reservations system via satellite connectivity. This software development project had four main components: (a) Ship Embarkation System, (b) Point of Sale System (POS), (c) Satellite Technology Utility for connectivity from the HQ’s Reservations System to the Ship, and (d) Upgrade to the existing Reservations System to generate the upload to the Ship’s Embarkation and POS systems. All components were completed by December 1st and was ready for the integration testing process so that the project can be implemented on December 15th just before the start of the busy season at which time further software project implementations are not permitted for six months due to the heavy volume impacting the Reservations System.  When it came time for the integration testing, the upgrade for the Reservations System could not be made for the test environment because the upgrade was not moved to the Quality Control environment and the software changes was still in the programmer’s work file. No other developer or anyone in IT management had access to these files. The programmer that had worked on these changes had a heart attack and was in the hospital. As a result, the Project Manager informed everyone that they were going to miss the deadline and now had to wait six more months before this project could be implemented and the Business Sponsor was furious.  The Quality Assurance Manager asked the reason for the missed deadline and when she heard the story, she asked the IT Project Manager for the Risk Management Plan. He said that they do not believe in planning for risk events because this was a negative process and they support a positive approach towards the systems development process. Since there was not a risk matrix created and the risk for the developer to have a heart attack was not considered, the project was delayed and the company lost an opportunity to improve their competitive advantage, which equaled to millions of dollars in potential future bookings.  Questions by Senior Management after reading the Quality Assurance Manager’s report included: 
•  What does PMI recommend about Risk Management Planning, Monitoring Risk, and Controlling Risk? Explain why a project manager or any stakeholder should not view risk planning for projects as a negative activity? 
• Did the organization follow due diligence regarding the creation of a risk management plan, assess all major risks, and developing appropriate risk responses and a plan for monitoring and controlling risks?
  Explain your rationale. Should this risk event in this case been identified in the beginning? Why or why not? What are some contingency plans or actions that could have been taken to limit the impact of this possible risk event and other such related events such as a key team member leaving for any reason? 
• What would be your recommendations for such projects in the future based upon this case? Assignment: Management is upset that there is an occurrence of a major risk that could affect the project is a large fashion. 
• Your job is to prepare a 5 to 8 minute presentation by preparing a Power Point Presentation with your recorded voice that reflects your research and adequately analyzing, synthesizing, and evaluating the case, which includes addressing the five questions specified above. You will need to set the voice playback (sound) and the slide transitions to automatic in PowerPoint. You may wish to convert the presentation to a MP4 video. Either you will submit the PowerPoint presentation with automatic slide transitions and sound playback, or you will submit the converted video this week. Canvas will automatically assign you two other students’ video or PowerPoint Presentation to complete a peer review in the next week. The presentation is worth 80 points and the Peer Reviews are worth 15 points.  Reminder: You should use at least two scholarly resources to validate your presentation and present all resources in a slide or frame near the end of your presentation. This listing should be in APA format.  NOTE: The case study will involve a process-orientated task by reviewing the case presentation, analyzing the data provided in the video and evolving transformation of the issues into a practical solution (Processes). The collection of data in the case information would be conducted by the student, which will be analyzed and synthesized. (Data). After analyzing and synthesizing the data, the student will use a Microphone to create narration for a slide presentation via PowerPoint with automatic transitions, Movie Maker, PowerPoint Video Tool, or other such presentation/video tools available to the student. Either the PowerPoint or resulting MP4 video will be embedded to a discussion thread for asynchronous discussion activity (Devices). Finally, a peer review of this activity will follow the submission of the presentation that provides an integral network of outsiders analyzing and evaluating the solution provided (People).
• Course project week 5
  01:41
• This week, you will have one deliverable to complete for the project. See the Course Project Overview for details.  Create a risk matrix, and address how risk response plans would be addressed—20 points Submit your assignment (MS Word documents).

Project Charter

V 2.0

Project Scope Statement

Project Name

The Surprise Party Project

Project Number

1

Project Manager

Matishia Bland

Prioritization

High

Owner(s)

Mr. Vandell and Deborah Bland Sr.

Statement of Work—Project Description and
Project Product

Mr. Vandell and Deborah Bland Sr. are hosting their son, Vandell Bland Jr.’s Surprise 40th Birthday party. They are depending on Matishia Bland, event planner to plan an unforgettable experience. The surprise party is scheduled to be held on June 17, 2019. Matishia and her team have 18 months to plan the surprise party. Mr. and Mrs. Bland Sr. Have provided Matishia with a budget of $5,000-$10,000 for their son’s surprise party. The birthday banquet will be held and the community Banquet all in Phillips County, Arkansas at 5:00 p.m. The party will begin and the Phillips County Fine Arts Center at 7:00 p.m. Mrs. Bland has requested that the theme of the party revolve around her son’s Greek organization with the colors in sync of crimson and cream with silver and black undertones. Catering will be provided by Xquisit LLC. Seafood, Cajun and Creole Restaurant. The birthday cake will be provided by Cakes by Mom and Me out of West Memphis, Arkansas. The cake will be two tiered butter pecan and red velvet cake in the form of the greek letter organization. Music and entertainment will be provided by local Disk Jockey Mark Price and Live band the shilights. Local photographer Carl Danly will provide on the spot photography services. Matishai Bland has been provided with $5,000-$10,000 and 18 months to host this special surprise party for Mr. and Mrs. Bland Sr.

Project Deliverables

Project deliverables will include the party facilities, banquet program, decorations, catering service, and entertainment.

Project Objectives

The objective of this surprise party project is extravagant gathering, a memorable milestone birthday experience and provide Mr. Bland Jr. with a sense of enjoyment and satisfaction. The banquet and party are expected to take place on 06/17/19 in the community banquet hall and fine arts center with a guest list of 200 attendees. The event will be an elegant extravaganza, which is expected to fall within a budget of $5,000-$10,000.

Project Assumptions

Matishia Bland will provide an error-free service in a timely manner. Projects task will resemble that of an extravagant yet elegant surprise 40th birthday party. The party will provide enjoyable and unforgettable memories for decades to come.

Project Constraints

The project manager is authorize to decide on allocating resources within a budget constraints, hire the project team, delegate responsibilities within the framework of the project, and to communicate with Mr. and Mrs. Bland Sr. for approval to ensure the successful and timely completion of the project.

Exclusions

The project manager is responsible for developing the project plan, monitoring the schedule, ensure tasks are carried out in a timely manner, monitor the cost of resources, allocate resources efficiently, and maintain control over the project workflow at every step.

Acceptance Criteria

Our ability to stay in budget and help the couple implement and manage all necessary tasks within the scope of this project, which is required to host a wedding deemed successful by its customers.

Technical Requirements

The party should flow seamlessly from one activity to the next. The banquet will begin promptly with program and dinner to be served during, followed by the party.

APPROVALS

Type Name

Signature

Date

Project Manager Approval:

Matishia Bland

Matishia Bland

01/13/18

Customer/Sponsor Approval:

ProjectCharter

V 2.0

Project Charter

01/01/2018

Project Name	The Surprise Party Project	Project Number	1
Project Manager	Matishia Bland	Prioritization	High
Owner(s)	Mr. Vandell and Deborah Bland Sr.	Start Date:
Scheduled Completion Date:	06/17/19

Mission/ Purpose	The Purpose of this charter is to plan a party for Mr. Vandell Bland Jr. to celebrate a milestone. It aims to provide an extravagant gathering, a memorable milestone birthday experience and provide Mr. Bland Jr. with a sense of enjoyment and satisfaction.
SOW	The Statement of work includes a birthday banquet, party site arrangement, decorations, a catering service, a birthday cake, music, photographer, and invitations.
Objectives	The objective of this party project is to plan a memorable birthday experience for Vandell Bland, Jr. by fulfilling his requirements and providing satisfaction. The party is expected to take place on 06/17/19 at the Phillips County Community College Fine Arts Center target of 200 attendees. The birthday party will be be upscale with a classic red carpet theme, which is expected to fall within a budget of $5,000-$10,000.
Business Need	The organization needs to gain popularity and customer loyalty within the community. Monetarily gain will increase in relation to a growing reputation, referrals, experience, and revenue.
Project Manager and Stakeholders	Matishia Bland is the project manager. Project Sponsors are the parents, Mr. and Mrs. Vandell Bland Sr. They are responsible for funding a 18-month Birthday project, setting the budget, time constraints, and the attendees of the 200-person guest list.
Milestones	The preliminary schedule has to be approved by the project sponsors, Mr. and Mrs. Bland Sr. Upon approval, resources will be assigned to carry out the workload. Reserving the banquet hall and fine arts center, date, and time are key milestones for the project. Also, setting theme and décor for the surprise part, reserving a photographer, music, catering, a host as well as party invitations, and thank you notes are included as project milestones.
Budget	The budget is set from 5,000- $10,000. The budget is estimated based on the guest count of 200, banquet hall and fine arts center, décor, caterer, music, and photographer.
User Acceptance Criteria/Quality	Our ability to stay in budget and help Mr. and Mrs. Bland implement and manage all necessary tasks within the scope of this project that are required to host a successful surprise party.
High-Level Project Assumptions Everyone will provide an error-free service in a timely manner. Projects task will resemble that of a surprise birthday party. High-Level Project Constraints The project manager is authorized to decide on allocating resources within a budget constraints, hiring a project team, delegate responsibilities within the framework of the project, and to communicate with Mr. and Mrs. Bland Sr. for approval, to ensure the successful and timely completion of the project. Exclusions and Boundaries The project manager is responsible for developing the project plan, monitoring the schedule, ensure task are carried out in a timely manner, monitor the cost of resources, allocate resources efficiently, and maintain control over the project at every step.
Major Risks	Not being able to plan the surprise party in timely manner, the party not being a “surprise” or exceeding the budget limits.
KEY STAKEHOLDERS
Project Manager Authority Level	Vandell and Deborah Bland Sr.
Project Core Team	Vandell Bland Sr., Deborah Bland, and Matishia Bland
Subject Matter Experts (SMEs) (include company and channel designations if applicable)	Vandell Bland Sr. – Cost and budgeting Deborah Bland – Cost and budgeting Matishia Bland- Party design and layout
APPROVALS
Type Name	Signature	Date
Project Manager Approval:
Customer/Sponsor Approval: