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Case Study 1: Transforming the Organization Due Week 5 and worth 175 points Congratulations! The executives are taking your information system proposal seriously. In fact, they think it has the potential to transform the way the organization works. The CIO asked you to read Connelly (2016) to think about what resources you’ll need to get your new information system up and running. Please also review the five case studies in (Basu 2015, p. 32-35) so you can recommend a change management pattern for your company to follow. Write a memo to the CIO that describes how to implement your information system into the organization. Please focus on these topics: 1. How much of the implementation work can you handle? What additional resources (people, information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer? 2. Outline a change management strategy: What new equipment and software are necessary? What training and support will the staff need? How will the staff complete their work during the transition period? Do you anticipate other areas of resistance? 3. The CIO is very skeptical, so provide evidence that your assessment is accurate and complete. It can be difficult to admit to personal limitations! Your memo should be 3–5 pages long. References: Basu, K. K. (2015). The Leader’s Role in Managing Change: Five Cases of Technology-Enabled Business Transformation. Global Business & Organizational Excellence, 34(3), 28-42. doi:10.1002/joe.21602. Connelly, B., Dalton, T., Murphy, D., Rosales, D., Sudlow, D., & Havelka, D. (2016). Too Much of a Good Thing: User Leadership at TPAC. Information Systems Education Journal, 14(2), 34-42. CIS 500 – Information Systems for Decision-Making © 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University. CIS 500 Page 2 of 3 Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric. Points: 175 Case Study 1: Transforming the Organization Criteria Unacceptable Below 70% F Fair 70-79% C Proficient 80-89% B Exemplary 90-100% A 1. How much of the implementation work are you able to handle? What additional resources (people, information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer? Weight: 30% (52.5 points) Inadequate description of strengths and limitations, only described one or the other Limited identification of resources, unclear how resources will expedite process Inadequate connection to the case study Somewhat described strengths and limitations Reasonable resources connected to limitations, info on how process will be expedited Reasonable connection made to the case study Described professional strengths and limitations Identified additional resources needed based on limitations, described how process will be expedited Applied case study lessons learned Identified project risks and scope creep, offered advice on mitigating both Provided thorough understanding of the case study and applied lessons learned to the information system 2. Outline a change management strategy: What new equipment and software are necessary? What training and support will the staff need? How will the staff complete their work during the transition period? Are there other areas of resistance that you anticipate? Weight: 30% (52.5 points) Inadequate explanation of why new equipment needed Did not propose staff training Limited explanation of how staff will continue to work Inadequate anticipation of resistance stated Somewhat explained why new equipment was needed Did not propose staff training Reasonable explanation of how staff continue to work Reasonable anticipation of resistance Explained why new hardware and software are needed Proposed staff training Explained how staff would continue work during transition Anticipated areas of resistance Connected need for change management to business needs Organized structure for staff training on implementation strategy Recommended approaches to address resistance 3. The CIO is very skeptical, so offer evidence that your assessment is accurate and complete. It can be difficult to admit to personal limitations! Inadequate evaluation of alternative assessment Limited explanation of why the Evaluated one alternative assessment Somewhat explained why the alternative Evaluated alternative assessments Explained why alternative assessments are Proposed how to mitigate personal and team limitations Proposed considerations that would interest other CIS 500 – Information Systems for Decision-Making © 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University. CIS 500 Page 3 of 3 Weight: 30% (52.5 points) alternative assessment is inaccurate or incomplete Limited evidence as to why the assessment is accurate and complete assessment was inaccurate or incomplete Reasonable evidence that the assessment is accurate and complete not as accurate or complete Provided evidence that the assessment is accurate and complete members of the Csuite 4. Clarity, persuasion, proper communication, writing mechanics, and formatting requirements Weight: 10% (17.5 points) Unclear structure, not persuasive, major grammatical errors Somewhat clear structure, limited persuasion, grammatical errors, language too simple or too wordy Clear structure, persuasive writing, minor or no grammatical errors, length and format within requirements, plain language No grammatical errors, plain language, organized by topic, references business needs, connects to technical specs, persuasiv
CIS 500 – Information Systems for Decision-Making
© 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information
and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of
Strayer University.
CIS 500 Page 1 of 3
Case Study 1: Transforming the Organization
Due Week 5 and worth 175 points
Congratulations! The executives are taking your information system proposal seriously. In fact, they think
it has the potential to transform the way the organization works.
The CIO asked you to read Connelly (2016) to think about what resources you’ll need to get your new
information system up and running. Please also review the five case studies in (Basu 2015, p. 32-35) so
you can recommend a change management pattern for your company to follow.
Write a memo to the CIO that describes how to implement your information system into the organization.
Please focus on these topics:
1. How much of the implementation work can you handle? What additional resources (people,
information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer?
2. Outline a change management strategy: What new equipment and software are necessary? What
training and support will the staff need? How will the staff complete their work during the transition
period? Do you anticipate other areas of resistance?
3. The CIO is very skeptical, so provide evidence that your assessment is accurate and complete. It
can be difficult to admit to personal limitations!
Your memo should be 3–5 pages long.
References:
Basu, K. K. (2015). The Leader’s Role in Managing Change: Five Cases of Technology-Enabled
Business Transformation. Global Business & Organizational Excellence, 34(3), 28-42.
doi:10.1002/joe.21602.
Connelly, B., Dalton, T., Murphy, D., Rosales, D., Sudlow, D., & Havelka, D. (2016). Too Much of a Good
Thing: User Leadership at TPAC. Information Systems Education Journal, 14(2), 34-42.
http://www.eric.ed.gov/contentdelivery/servlet/ERICServlet?accno=EJ1136256
http://libdatab.strayer.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=101113779&site=eds-live&scope=site
CIS 500 – Information Systems for Decision-Making
© 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information
and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of
Strayer University.
CIS 500 Page 2 of 3
Grading for this assignment will be based on answer quality, logic / organization of the paper, and
language and writing skills, using the following rubric.
Points: 175 Case Study 1: Transforming the Organization
Criteria
Unacceptable
Below 70% F
Fair
70-79% C
Proficient
80-89% B
Exemplary
90-100% A
1. How much of the
implementation work are
you able to handle? What
additional resources
(people, information,
time, money, etc.) will
expedite the process so
you don’t end up like
Susie Jeffer?
Weight: 30%
(52.5 points)
Inadequate
description of
strengths and
limitations, only
described one or
the other
Limited
identification of
resources, unclear
how resources will
expedite process
Inadequate
connection to the
case study
Somewhat
described strengths
and limitations
Reasonable
resources
connected to
limitations, info on
how process will be
expedited
Reasonable
connection made to
the case study
Described
professional
strengths and
limitations
Identified additional
resources needed
based on
limitations,
described how
process will be
expedited
Applied case study
lessons learned
Identified project
risks and scope
creep, offered
advice on mitigating
both
Provided thorough
understanding of
the case study and
applied lessons
learned to the
information system
2. Outline a change
management strategy:
What new equipment and
software are necessary?
What training and
support will the staff
need? How will the staff
complete their work
during the transition
period? Are there other
areas of resistance that
you anticipate?
Weight: 30%
(52.5 points)
Inadequate
explanation of why
new equipment
needed
Did not propose
staff training
Limited explanation
of how staff will
continue to work
Inadequate
anticipation of
resistance stated
Somewhat
explained why new
equipment was
needed
Did not propose
staff training
Reasonable
explanation of how
staff continue to
work
Reasonable
anticipation of
resistance
Explained why new
hardware and
software are
needed
Proposed staff
training
Explained how staff
would continue
work during
transition
Anticipated areas of
resistance
Connected need for
change
management to
business needs
Organized structure
for staff training on
implementation
strategy
Recommended
approaches to
address resistance
3. The CIO is very
skeptical, so offer
evidence that your
assessment is accurate
and complete. It can be
difficult to admit to
personal limitations!
Inadequate
evaluation of
alternative
assessment
Limited explanation
of why the
Evaluated one
alternative
assessment
Somewhat
explained why the
alternative
Evaluated
alternative
assessments
Explained why
alternative
assessments are
Proposed how to
mitigate personal
and team limitations
Proposed
considerations that
would interest other
CIS 500 – Information Systems for Decision-Making
© 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information
and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of
Strayer University.
CIS 500 Page 3 of 3
Weight: 30%
(52.5 points)
alternative
assessment is
inaccurate or
incomplete
Limited evidence as
to why the
assessment is
accurate and
complete
assessment was
inaccurate or
incomplete
Reasonable
evidence that the
assessment is
accurate and
complete
not as accurate or
complete
Provided evidence
that the assessment
is accurate and
complete
members of the C-
suite
4. Clarity, persuasion,
proper communication,
writing mechanics, and
formatting requirements
Weight: 10%
(17.5 points)
Unclear structure,
not persuasive,
major grammatical
errors
Somewhat clear
structure, limited
persuasion,
grammatical errors,
language too simple
or too wordy
Clear structure,
persuasive writing,
minor or no
grammatical errors,
length and format
within requirements,
plain language
No grammatical
errors, plain
language,
organized by topic,
references business
needs, connects to
technical specs,
persuasive
