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I have a full workload at work and in school this semester. I would really love some help doing this semesters papers. The main paper is split into 4 different sections. Attached are all the documents I was given. Your assistance is greatly appreciated.
11/19/2017 1
FRAJO Warehousing & Distribution Company (FWDC) CIO Organizational
Structure Memo Paper
Before you begin this assignment, be sure you have read the “FRAJO Warehousing & Distribution
Company Case Study,” as well as all materials in the course to date. You will also need to review any
feedback you received on your IT Strategic Plan assignments.
Purpose of this Assignment
This assignment gives you the opportunity to demonstrate your ability to participate in a team project
and to apply the course concepts to address the organizational changes needed to evolve the information
technology (IT) department into a true CIO organization to support the FWDC Distribution Company
(FWDC). This assignment specifically addresses the following course outcome to enable you to:
• explain the roles and responsibilities of an information technology department to support an
organization’s IT strategy
CIO Organizational Structure Memo
For this assignment, you will assume the role of the Chief Information Officer (CIO) at FWDC (i.e., you
are Fran). Since you are FWDC’s first CIO, the Chief Financial Officer (CFO) has asked you for a plan for
the organizational changes you need to make. One of the first things you realize is that the organization
that exists is just an ‘IT Department’ and you know that what FWDC needs, and has hired you to do, is to
create an organization that fulfills the broad responsibilities of a Chief Information Officer. You know that
your proposal needs to be convincing to the CFO in order for you to get the resources you need.
Assignment
You will develop a memorandum addressed to the CFO that explains how you want to change your IT
Department into a CIO organization and why. Your memo will address each of the topics listed below,
and should be written so that it flows well from one section to the next. In addition to the course
materials, at least one external resource (resource other than those provided in the class) must be used.
Two or more cited references will earn top credit. Use a separate References page to list just
the references you have cited. Remember to use the APA formatting rules and correctly cite and
reference your sources with APA format. Use the Grading Rubric to be sure you have covered
everything. Submit your memo in a Microsoft Word memo format, or a document that can be read using
Word that uses a memorandum format, with your last name included in the filename.
Please include the following in your memorandum, ensuring that each section flows well to the next, and
that the overall memo creates a compelling justification for your new organizational structure.
• Introduction and Purpose – Open your memo with a brief (2 or 3 sentences) explanation of why
you are writing it.
• Leadership Philosophy – Since you are the CIO and a member of the senior leadership team of
FWDC, it is important for the other members of the team to understand your leadership
philosophy and the management style you will use to meet the company’s needs. This should be
a short paragraph that ties to the priorities and/or issues outlined in the Case Study, and lays the
foundation for the organizational structure you will propose below. Refer to course readings and
presentations on leadership. This is also a good area in which to do some external research.
11/19/2017 2
• Internal IT Strategies – To show how your IT organization will support FWDC, you will present
and explain five internal IT strategies. For Part 2 of your IT Strategic Plan, you provided at least
one example of an internal IT strategy. Identify your internal IT strategy from the ITSP #2
assignment, then add four more internal IT strategies, so that you have a total of five. The
strategies you develop must address: people, process and technology – at least one strategy for
each. Describe each of the five strategies, identify if they address people, process or technology
and explain how they will help improve the organization’s effectiveness. Refer to the “Creating a
Future Vision for the Chief Information Officer” from Week 2 for an explanation of internal and
external (business-enabling) IT strategies.
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Internal IT Strategy
Description
People, Process, or
Technology
Explanation how this IT
Strategy will Help
Improve the
Organization’s
Effectiveness
• Current IT Department Structure – Use the information provided in the Case Study to draw an
organization chart depicting the current roles and responsibilities. You may take some liberties in
how you align the staff that is described in the Case Study, but all IT staff positions or groups
must be included in the structure. Be sure to introduce or explain your org chart in the memo.
Refer to course materials for an example of an IT organization chart. You may use the Shapes
tool or the SmartArt tool to develop your organizational hierarchy chart, or you may paste in your
chart from another drawing tool.
• New CIO Organization – Explain in a paragraph or two how a CIO organization is different from
an IT Department. Be sure to create a transition from the previous section. This may be an area
for you to do some external research.
• Key Services – List and explain at least five key services (more than five will earn top credit) that
need to be included in your new CIO organizational structure. You may eliminate functions or
positions from your current organizational structure if you believe it will improve your
effectiveness and/or efficiency; these should be explained. You should also add (and explain)
any functions that you will need in your new organization. Be sure these services are appropriate
to your IT strategies and note how each relates in your discussion.
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Key Service Relationship to IT Strategy
11/19/2017 3
• New CIO Organization Structure – Briefly explain what changes you will make and why. Draw an
organization chart depicting your new CIO organizational structure. Be sure that the key services
you listed are covered by the new organizational structure. (Follow the guidelines for drawing the
organization chart given above for the current organization.)
• Key Milestones – Your memo should include at least five key milestones (tasks or events) (more
than five will earn top credit) associated with accomplishing the changes that you see are needed
to change the IT Department into a CIO organization. Each milestone should be briefly described
(in a sentence or two) and a target completion date should be shown. In addition, for each
milestone you should identify at least one issue or concern you have with accomplishing it. An
example using a milestone not related to the organization might be: The milestone is to
consolidate all servers into a new data center by Oct 2017. Some issues might be: (1) a secure
data center must be located, (2) it will require significant downtime for the corporate servers,
and (3) the initial cost will be high.
Please use the following table, copying/pasting it into your assignment (add lines if needed):
Milestone Target Completion Date Issue(s)/Concerns
Accomplishing the
Milestone
• Conclusion – Provide an appropriate closing to your memo.
Group Management
Group work is to be conducted in the Groups area of the online classroom – the group discussion
area and the group locker – and the use of online Messages and email is discouraged and
should be restricted. If those must be used, please copy your faculty member. The work should
be balanced among the team. At the conclusion of the assignment, each team member will rate the
participation of each of the team members, including themselves. These rating will be sent to the
professor via the Assignment Folder, using the Group Project Peer Review (GPPR) criteria below, and
will be considered in the assignment of individual scores.
11/19/2017 4
Submitting Your Assignment
One member of the group should submit the presentation via the Group Assignment Folder as
Microsoft Word document. Use the Grading Rubric below to be sure you have covered all aspects of
the assignment.
The “right” and “wrong” answers have to do with whether or not you correctly incorporated the course
concepts and vocabulary from the course materials and addressed all parts of the assignment. The
organizational structure you propose is not as important as that it makes sense in light of the course
content and the Case Study. Use the Rubric below to be sure you have covered all aspects of the
assignment.
GRADING RUBRIC:
Criterion 90-100%
Far Above
Standards
80-89%
Above
Standards
70-79%
Meets
Standards
60-69%
Below
Standards
< 60% Well Below Standards
Total
Possible
Points
Introduction
and Purpose
5 Points
Introduction and
purpose of the
memo are clear
and concise and
set the stage for
the remainder of
the memo;
clearly tied to the
Case Study;
demonstrate
understanding of
course concepts,
analysis and
critical thinking.
4 Points
Introduction
and purpose of
the memo are
clear and
concise, set the
stage for the
remainder of
the memo, and
are tied to the
Case Study.
3.5 Points
Introduction and
purpose provide
explanation of
why the memo
is being written.
3 Points
Introduction
and purpose
may not be as
clear, concise,
or set the stage
for the
remainder of
the memo.
0-2 Points
Introduction
and purpose
are not
provided;
and/or are not
appropriate to
the Case
Study; or
provide too
little
information.
5
Leadership
Philosophy
9-
10
Points
CIO leadership
philosophy and
management
style are well
defined with
reference used to
support
explanation;
explicitly tied to
the priorities
and/or issues in
the Case Study;
and lay the
foundation for
the organizational
structure
8 Points
CIO leadership
philosophy and
management
style are well
defined; are
tied to the
priorities
and/or issues in
the Case Study;
and lay the
foundation for
the
organizational
structure
proposed in the
memo.
7 Points
CIO leadership
philosophy and
management
style are
discussed and
are tied to the
Case Study.
6 Points
CIO leadership
philosophy and
management
style may be
partially
defined; and/or
partially tied to
the priorities
and/or issues in
the Case Study.
0-5 Points
Leadership
philosophy
and
management
style are not
included; are
clearly not tied
to the Case
Study; and/or
provide too
little
information.
10
11/19/2017 5
proposed in the
memo.
Internal IT
Strategies
9-10 Points
Five IT strategies
are presented,
fully described
and a full and
convincing
explanation given
as to how each
will improve the
organization’s
effectiveness; IT
strategies are
very appropriate
for the Case
Study. There is
at least one
identified
strategy for each
of: people,
process, and
technology;
demonstrates
strong
understanding of
course
vocabulary and
concepts,
analysis and
critical thinking.
8 Points
Five IT
strategies are
presented, fully
described and a
full and a good
explanation
given as to how
each will
improve the
organization’s
effectiveness;
IT strategies
are appropriate
for the Case
Study. There is
at least one
identified
strategy for
each of:
people,
process, and
technology;
demonstrates
understanding
of course
vocabulary and
concepts.
7 Points
Five IT
strategies are
presented,
described and
an explanation
given as to how
each will
improve the
organization’s
effectiveness; IT
strategies are
appropriate for
the Case Study.
There is at least
one identified
strategy for
each of: people,
process, and
technology.
6 Points
Fewer than five
IT strategies
are presented;
descriptions
and
explanations
are partially
complete or
accurate;
strategies are
not appropriate
for the Case
Study; and or
do not cover
people, process
and
technology.
0-5 Points
Internal IT
Strategies are
not included;
are not tied to
the Case
Study; and/or
provide too
little
information.
10
Current IT
Department
Structure
9-10 Points
A well-written
introduction to
this section is
followed by an
organizational
chart that
includes all of the
current positions
and groups of the
IT staff; is highly
relevant to the
Case Study.
Organization
chart is very
professionally
presented; uses a
logical and easily
understandable
structure, and
8 Points
An appropriate
introduction to
this section is
followed by an
organizational
chart that
includes all of
the current
positions and
groups of the
IT staff; is
relevant to the
Case Study;
organization
chart is
professionally
presented;
uses a logical
structure, and
7 Points
An introduction
to this section is
followed by an
organizational
chart that
includes all of
the current
positions and
groups of the IT
staff; is relevant
to the Case
Study;
organization
chart uses a
logical structure,
with very few
spelling errors.
6 Points
The
introduction is
somewhat
applicable, or
missing; the
organizational
chart does not
include all
current
positions and
groups of the
IT staff; chart
is not relevant
to the Case
Study; chart
does not use a
logical
structure;
and/or contains
0-5 Points
Current IT
Department
organization
chart is not
included or is
extremely
poorly
presented,
contains many
spelling errors
and/or does
not convey the
information.
10
11/19/2017 6
spelling is
correct.
spelling is
correct.
several spelling
errors.
New CIO
Organization
9-10 Points
Detailed
explanation of
the differences
between an IT
Department and
a CIO
organization is
well written with
reference used to
support
explanation;
discussion is tied
to previous
sections with
good transition;
demonstrates
thorough
understanding of
course
vocabulary and
concepts,
analysis and
critical thinking.
8 Points
Explanation of
the differences
between an IT
Department
and a CIO
organization is
complete, well
written and
demonstrates
good
understanding
of course
vocabulary and
concepts,
analysis and
critical thinking.
A smooth
transition ties
this section to
previous
sections.
7 Points
An explanation
of the
differences
between an IT
Department and
a CIO
organization is
provided.
Transition from
previous
sections is
provided.
6 Points
Explanation of
the differences
between an IT
Department
and a CIO
organization
may not be
accurate or
complete;
transition may
be missing or
ineffective.
0-5 Points
Explanation of
differences
between an IT
Department
and a CIO
organization is
not included,
or extremely
minimal in
content or
accuracy; little
effort shown.
10
Key Services 14-
15
Points
More than five
key services are
listed and
explained in
detail, including
new services;
elimination of
functions or
positions no
longer needed
are convincingly
explained;
services are
highly
appropriate to
the IT Strategies
provided above
and are
applicable to the
Case Study;
relationship to
the IT strategy is
thoroughly
discussed;
12-13 Points
Five key
services are
listed and fully
explained,
including new
services;
elimination of
functions or
positions no
longer needed
are explained
well; services
are appropriate
to the IT
Strategies
provided above
and are
applicable to
the Case Study;
relationship to
the IT strategy
is clearly
discussed;
demonstrates
10-11 Points
Five key services
are listed and
explained,
including new
services;
eliminated
services are
explained. All
services are
appropriate to
IT Strategies
above;
relationship to
the IT strategy
is discussed.
9 Points
Fewer than 5
key services
are listed or
explained;
and/or
explanations
are incomplete;
and/or
eliminated
functions are
not explained;
and/or services
are not
appropriate to
IT Strategies
above and/or
may not be
applicable to
the Case Study.
0-8 Points
Key Services
are not
included, or
are too few
and
incompletely
explained;
and/or are not
at all
appropriate to
the IT
Strategies
above and/or
the Case
Study.
15
11/19/2017 7
demonstrates
strong
understanding of
course
vocabulary and
concepts,
analysis and
critical thinking.
understanding
of course
vocabulary and
concepts,
analysis and
critical thinking.
New CIO
Organization
Structure
9-10 Points
Explanation of
organizational
changes is
complete, well
justified and
explicitly tied to
the Case Study.
The chart of the
new organization
clearly includes
the key services
listed above, and
is professionally
presented using a
logical and easily
understandable
structure, with
correct spelling.
8 Points
Explanation of
organizational
changes is
complete and
tied to the Case
Study. The
chart of the
new
organization
clearly includes
the key
services listed
above, and is
professionally
presented
using a logical
structure, with
correct spelling.
7 Points
Explanation of
organizational
changes is
provided with
rationale for
each. Chart of
new
organization
includes all key
services listed
above and uses
a logical
structure, with
very few spelling
errors.
6 Points
Explanation of
organizational
changes is
inadequate or
incomplete
and/or partially
justified; chart
of new
organization
chart does not
include all key
services listed
above; and/or
chart does not
use a logical
structure
and/or contains
several spelling
errors.
0-5 Points
Explanation of
organizational
changes is
missing or
incomplete;
chart of new
organization is
not included
or is extremely
poorly
presented,
contains many
spelling errors
and/or does
not convey the
information.
10
Key
Milestones
9-10 Points
More than five
key milestones
are listed, fully
described and
have reasonable
target dates;
more than one
issue or concern
is provided for
each. Milestones
are relevant to
the changes that
need to be made,
as discussed in
the memo, are
clearly tied to the
Case Study, and
demonstrate
understanding of
course
vocabulary and
8 Points
Five key
milestones are
listed, fully
described and
have
reasonable
target dates;
more than one
issue or
concern is
provided for
some
milestones.
Milestones are
relevant to the
changes that
need to be
made, as
discussed in
the memo, and
are relevant to
the Case Study.
7 Points
Five key
milestones
(tasks or events)
associated with
accomplishing
the
organizational
changes are
listed, briefly
described, and
show a target
completion date.
For each
milestone at
least one issue
or concern is
presented.
6 Points
Fewer than five
key milestones
are listed and
described;
target dates
are missing or
are not
reasonable; at
least one issue
or concern is
not provided
for each;
and/or
milestones are
not relevant to
the changes
that need to be
made or to the
Case Study.
0-5 Points
Key
Milestones,
descriptions,
target dates,
issues and
concerns are
missing or
incomplete.
10
11/19/2017 8
concepts, and
critical thinking.
Conclusion 5 Points
The closing
section of the
memo is
appropriate,
relevant, effective
and meaningful.
4 Points
The closing
section of the
memo is
appropriate and
relevant.
3.5 Points
The closing
section of the
memo is
relevant.
3 Points
The closing
section of the
memo is
somewhat
effective and/or
relevant.
0-2 Points
The closing
section is
extremely
incomplete or
not included.
5
External
Research
5 Points
Two or more
sources other
than the class
materials are
incorporated, are
substantive and
are used
effectively.
Sources used are
relevant and
timely, contribute
to the analysis
and support
conclusions.
References are
appropriately
incorporated and
cited using APA
style.
4 Points
At least one
source other
than the class
materials is
incorporated
and used
effectively.
Source(s) are
relevant and
contribute to
the analysis.
References are
appropriately
incorporated
and cited using
APA style.
3.5 Points
At least one
source other
than the class
materials is used
and properly
incorporated
into the text.
Reference is
cited using APA
style.
3 Points
A source other
than the class
materials may
be used, but is
not properly
incorporated,
and/or is not
relevant or
timely; and/or
APA style for
references and
citations is not
followed.
0-2 Points
No external
research is
incorporated
or reference
listed is not
cited within
text.
5
Memo
Format
9-10 Points
Memo format is
used and content
is very well
organized;
appropriate
transitions are
included from
one section to
the next; correct
sentence
structure,
grammar and
spelling;
presented in a
professional
format; uses
sophisticated
writing and
demonstrates
understanding of
8 Points
Memo format is
used and
reflects
effective
organization;
appropriate
transitions are
included from
one section to
the next;
correct
sentence
structure,
grammar and
spelling;
presented in a
professional
format.
7 Points
Memo has some
organization;
may have some
errors in
sentence
structure,
grammar and
spelling.
6 Points
Memo format is
somewhat
followed; is not
well organized;
does not use
appropriate
transitions;
and/or does
not use correct
sentence
structure,
grammar and
spelling.
0-5 Points
Report is
extremely
poorly written,
has many
grammar
and/or spelling
errors, or does
not convey the
information.
10
11/19/2017 9
course concepts
and vocabulary.
TOTAL
Possible
Points
100
