JOEMAN

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Essentials of Applied Quantitative Methods for Health Services Managers

Chapter 14 Homework

14-1: Do a force field analysis (FFA) on the driving and restraining forces that influence your ability to do well in a specific academic course. One driving force may be “your desire to learn”. One restraining force may be “your need to devote time to other work.” (25 points)

Chapter 15 Homework

15-1: Using the following data set on hospital admissions, define the service area for Hospital A, based only on quantitative factors (Table 15-5). (10 points)

15-2: Compute the target bed capacity of Cheswick Community Hospital ten years from now, based on the following information: (20 points)

Assume current population of Cheswick Community Hospital’s service area = 145,000

Assume projected population increase of 8% in service area over next 10 years.

Assume a future admission rate per 1000 of 102.

Assume average length of stay of 4.7 days in ten years. Assume a target occupancy rate of 78% in 10 years.

Chapter 14 Extra Credit (5 points):

1. Match the type of chart with its intended use ( you can write the letter of the chart by the intended use below)

A. Run Chart

B. Pareto Chart

C. Control Chart

D. Flow Chart

E. The Scatter Diagram

Intended Use:

1. _______ Indicates upper and lower limits. Variation outside of these limits indicates a significant system change

2. _______ This chart is used to illustrate patterns of data collected over time; intended to indicate patterns

3. _______Used to illustrate the relationship between two variables. This type of chart can suggest associative properties.

4. _______Used to describe what is the process and the system and how it works.

5. _______This is a vertical histogram the lists the most common problems or problem causes in descending order; based on the premise that 80% of the trouble comes from 20% of the problem.

Chapter 15 Extra Credit: (8 points)

Use the following dataset for questions 1-4:

Hospital Admissions

Community Hospital A Hospital B Hospital C Hospital D

West 156 34 674 201

East 328 59 1030 412

North 132 168 201 863

South 47 457 90 358

Central 101 68 303 523

Upper 50 502 76 254

Lower 609 17 348 398

Other 231 390 287 358

1. Compute a patient origin analysis for all of the hospitals.

2. Compute a market share analysis for all hospitals.

3. Based on the above data only, what is the primary service area for Hospital A?

4. Based on the above data only, what is the primary service area for Hospital B?