Running Case Unit IV

  Unit IV Mini Project Analyze the Running Case on page 418 of the textbook, The Recreation and Wellness Intranet Project. Complete Tasks 1-4 of the case, and use Excel and/or screenshots as necessary to display your data. Summarize your findings in a 700 word minimum, APA formatted, Word document. Use the MS Project report function to create the progress report in Task 3, and include a screenshot of the report. Any Excel documents and/or screenshots created to display your tasks need to be copied and pasted into the Word document at the end of the summary, and the assignment should be submitted as one document. 

418

Chapter 10

Running Case

Several issues have arisen on the Recreation and Wellness Intranet Project. The person
from the HR department supporting the project left the company, and the team really needs
more support from that group. One of the members of the user group supporting the project
is extremely vocal and hard to work with, and other users can hardly get a word in at meet-
ings. The project manager, Tony, is getting weekly status reports from all of his team mem-
bers, but many of them do not address challenges people are obviously facing. The team is
having difficulties deciding how to communicate various project reports and documents and
where to store all of the information being generated. Recall that the team members include
you, a programmer/analyst and aspiring project manager; Patrick. a network specialist;
Nancy, a business analyst; and Bonnie, another programmer/analyst.

1. Create a stakeholder management strategy for the project. Include at least four stake-
holders. Be creative in developing potential management strategies.

2. Prepare a partial communications management plan to address some of the challenges
mentioned in #1 .

3. Prepare a template and sample of a good weekly progress report that could be used for
this project. Include a list of tips to help team members provide information on these
reports.

4. Write a one-page paper describing two suggested approaches to managing the conflict
presented by the hard-to-work-with user.

Companion Web Site

Visit the companion Web site for this text (www.cengage.com/mis!schwa/be) to access:

References cited in the text and additional suggested readings for each chapter

Template tiles

Lecture notes

Interactive quizzes

Pod casts

Links to general project management Web sites

And more

See the Preface of this text for additional information on accessing the companion Web site.

Key Terms

blogs- easy to use journals on the Web that allow users to write entries, create links, and
upload pictures, while readers can post comments to journal entries

collaborating mode – a conflict-handling mode where decision makers incorporate different
viewpoints and insights to develop consensus and commitment

communications management pian – a document that guides project communications

compromise mode – using a give-and-take approach to resolving conflicts; bargaining and
searching for solutions that bring some degree of satisfaction to all the parties in a dispute