OPS 571 30Question Quiz

Questions are attached for rajdeep

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1

Which of the following is considered a major process flow structure?

·

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Fabrication

·

Lean Manufacturing

·

Project

·

Lead

Time

2

Which of the following is considered an organizational blueprint, which prescribes the quantity and time frame for when each end product will be assembled?

·

WBS (Work Breakdown Structure)

·

MPS (Master Production Schedule)

·

MRP (Material Requirements Plan)

·

ERP (Enterprise Resource Planning)

3

There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T’s used to classify poka-yokes?

·

Trust

·

Task

·
Time
·

Teamwork

4

Which of the following is ISO

14

000 primarily concerned with?

·

Environmental management

·

Quality management

·

Continuous improvement

management

·

Time management

5

Deming’s PDCA (plan, do, check, and act) cycle underlies what inherent Six Sigma principle?

·

Standard deviation

·

Control charting

·

Project management

·
Continuous improvement

6

Which of the following is one of Dr. Eli Goldratt’s rules of production scheduling for optimized production technology? 

·

Utilization and activation of a resource are not the same.

·

An hour saved at a bottleneck operation does not increase the process flow.

·

Do not allow bottlenecks to govern the flow of the line.

·

If you lose an hour at a bottleneck it is better than making scrap.

7

A project manager must consider several components when overseeing the planning process of aggregate operations; specifically, whether such components are factors that are internal or external to the organization. Which of the following factors would be classified as an internal component for an organization?

·

Inventory levels and economic conditions

·

Market demand and subcontractor capacity

·

Competitor behavior and current workforce

·

Current physical capacity and current workforce

8

A project can be segmented into which of the following?  

·

Events 

·

Sub-jobs

·

Work packages

·

Success markers

9

In most cases, demand for products or services can be broken into several components. Which of the following is considered a component of demand?

·

Past elements

·

Level elements

·

Cyclical elements

·

Future elements

10

Which of the following is one of the principles of reengineering?

·

Leverage high cost employees with lower cost employees.

·

Have those who use the output of a process perform the process.

·

Do not select suppliers on the basis of price alone.

·

Quality at the source

11

Which production process term best describes the situation when activities in a stage of production must stop because there is no work?

·

Starving

·

Buffering

·

Blocking

·

Staging

12

Considering Hau Lee’s uncertainty framework for classifying supply chains, which of the following is given to a supply chain which has an evolving supply process based on functional products?

·

Forward looking

·

Efficient

·

Agile

·

Risk hedging

13

What is the starting point in developing a capacity plan for a health care operation?

·

Forecasting patient demand for a reasonable length of time

·

Estimating design capacity

·

Discovery of the bottleneck operation

·

Determining the effective capacity over time

14

The Shingo system states that the way to prevent defects from coming out at the end of a process is to do which of the following:

·

Slow down production rates until the process is in control.

·

Introduce controls within the process.

·

Redesign the process in order to mitigate the bottlenecks.

·

Utilize SQC (statistical quality control).

15

Which is the one correct value stream principle?

·

Look for efficiencies in the factory, office, physical, procedural, and technical operations.

·

Eliminate waste that stops, slows down, or diverts the value stream.

·

Keep the value stream moving at minimum velocity.

·

Concentrate on speeding up value-adding operations rather than removing waste.

16

According to the theory of constraints, which of the following financial measurements can be used to measure the firm’s ability to make money?

·

Return on investment

·

Dividends

·

Operating expenses

·

Sales

17

Design for manufacturing and assembly delivers product improvements by emphasizing which of the following:

·

Reducing equipment in the production process

·

Designing products so they can be manufactured by a virtual factory

·

Simplification of the product by reducing the number of separate parts

·

Reducing product quality during the assembly process

18

Which of the following is an analytical tool used in Six-Sigma quality improvement programs?

·

Tree charts

·

Gantt charts

·

Pedigree charts

·

Pareto charts

19

Which of the following is an element that addresses elimination of waste under lean production?

·

Production ahead of demand

·

Kanban production control system

·

Group plant loading technology

·

Minimized run times

20

Which of the following is usually included as an inventory holding cost?

·

Quantity discounts

·

Typing up an order

·

Breakage

·

Order placing

21

According to the theory of constraints, which of the following can be a capacity-constrained resource (CCR)?

·

An employee

·

Inoperable equipment

·

A customer

·

Product design

22

ISO audits result in certifications that are done by first, second, or third parties. Which of the following result in the best certification of a firm?

·

1st Party – where a firm audits itself against ISO standards

·

2nd Party – where a customer audits its supplier

·

Certification is sought by any firm assuming they pay annual dues.

·

3rd Party – where a qualified national or international standards/certifying agency serves as an auditor

23

During the implementation of a project, which of the following should be the primary focus of a consulting firm?

·

People management skills

·

Application of the learning curve theory

·

The correct project software

·

Tools and materials availability

24

In a Gantt chart the vertical axis represents which of the following?

·

Cost

·

Revenue

·

Tasks

·
Time

25

Which of the following is a cost impact and payoff analysis tool from the operations consulting tool kit?

·

Gap analysis

·

Work sampling

·

Decision trees

·

Statistical tools

26

The ability to rapidly and inexpensively switch production from one product to another enables which of the following:

·

Economies of shape

·

Economies of size

·

Economies of scope

·

Economies of scale

27

Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?

·

The service package is the major output of the development process.

·

The service package has the same legal protection available to manufactured goods.

·

The service process and service product can be developed independently.

·

Manufacturing is far more capital intensive than services.

28

Which of the following is a characteristic that can be used to guide the design of service systems?

·

Services cannot be inventoried.

·

Services businesses are inherently entrepreneurial.

·

Quality work means quality service.

·

Services are all similar.

29

Which of the following is the net requirement using an MRP program if the gross requirement is

10,000

and the inventory on hand is

4,000

?

·
4,000
·
10,000
·

14,000

·

6,000

30

Which of the following terms describes the time a unit spends actually being worked on together with the time spent waiting in a queue? 

·

Build time

·

Flow time

·

Run time

·

Cycle time

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