part 4 week 6 grid is attached needed to complete project

Part 4: Communicating the Change (Due Week 6)

An important part of any change project is how the change is communicated to the organization, to the change agents, to the line workers, to the customers, and to the public. Along with media relations issues, communicating change (especially in a publicly traded company) can involve multiple legal and regulatory aspects, as well as personnel and management concerns. Perhaps the single most difficult piece of handling Kotter’s “establish a sense of urgency” is that too many inexperienced or immature change agents read this to mean “panic the troops.” Never do this.

This project piece will have 3 parts:

A. The main part of your project this week will ask you to pick ONE of the company’s change plan, and develop a communication plan for the company. This plan should be submitted by using an excel spreadsheet, setting out the Stakeholders, the timeline of the communication plan, the method of communication, the rationale for why you chose this method of communication, the purpose of the communication and identifying “who” will do the communicating. The grid for this project can be found in doc-sharing, entitled “Grid for Week 6 – Communication Plan.”

B. Pick ONE of the communication pieces which you would have used which is listed in your communication plan, and write the communication in a Word document (either the text or the script, if the communication would have been oral.) Be sure to review the Week 6 lecture and the examples of communication plans and types there for more assistance on this piece of the project. If you use any form of communication from templates you find online or in a textbook, be sure to cite your source. Your instructor will grade this based on how well it relates to the audience/stakeholder group to which it is intended.

C. The “real world” aspect of this project is that you will write a 1-2 page analysis of one of the media pieces about one of the company’s changes written (or provided via oral media) by the company. For this section of the project, please analyze any media, news, or other communications which explained the change going on in the organization. Explain in your paper how the company handled communicating the change to its stakeholders.

Grading rubric for Part 4 – Communicating the Change

8

8

8

20

8

8

20

20

10

 

Item	Content item	Content points available
Excel spreadsheet grid	ID of stakeholders
Timeline of communication
Type of communication
Rationale
ID correct communicator
At least 4 Communication pieces listed on spreadsheet(no more than 6)
Your analysis of the actual communication plan as seen from the “public eye.”
Your sample communication piece.
Your reference page (at least 2 new references)
Total	110

More details about grading your excel spreadsheet:

A. You have properly identified the appropriate stakeholdersB. The timeline of your communication shows understanding of reality and attempt to be honest while ensuring no panic and production/service not interrupted. C. The type of communications described show that you have a good grasp of proper, business communications D. The rationale behind the communication makes sense E. You have properly identified the “right” communicator for the communication NOTE: Thus, you will submit two attachments (the spreadsheet and the Word document with the communication and analysis). The Word document paper could be as short as 3 pages or as long as 7. Use APA formatting (title page, double spaced, decent font.) Include your references on the final page. You must include the two references from Course Project Part 1, the four new references for Course Project Part 2, the four new references for Course Project Part 3 and the two new references for Course Project Part 4 (for a total of 12 full references) in order to receive full credit.

Your Grid for Week 6 assignment

or timeline

method

[click and type your name]

Change Plan Grid

Topic

Frequency

Stakeholders/

Audience

Purpose

Communicator

Message

Author

Delivery

measure

Definitions

Frequency

Audience

Purpose

Communicator

Message

Author

Delivery

Topic	What is the topic of the communication? (A “re” statement)
How often will this message go out? Regularly? Will there be updated versions? Once?
Who will get this message? Why?
What is the goal of the communication – what should it achieve?
Who is going to actually have their name/voice on this communication?
What is the foundation of the message? Key points listed.
Who is going to write the communication? (Use the name of the officer/change agent, for example, the CIO, CFO, CEO or the “CA” (change agent), HR Director, etc.) You don’t actually write a person’s name
How will the message be delivered and why that method? (i.e. email/phone conference/in person, etc.)
Measure	How will you measure or determine if the message successfully conveyed the information?

Sheet3