ITC4780 Unit III Mini Project – NEED DONE BY 0800 PST THURSDAY MORNING

Unit III Mini Project – NEED DONE BY 0800 PST THURSDAY MORNING
Analyze the Running Case on pages 376-377 of the textbook, The Recreation and Wellness Intranet Project.• Complete Tasks 1-3 of the case, and use Excel and/or screenshots as necessary to display your data.• Summarize your findings in a 700 word minimum, APA formatted, Word document.• Any Excel documents and/or screenshots created to display your tasks need to be copied and pasted intothe Word document at the end of the summary, and the assignment should be submitted as onedocument.

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3. Summarize three of Covey’s habits in your own words and give examples of how these
habits would apply to project management. Document your ideas in a two-page paper, and
include at least two references.

4. Research recruiting and retention strategies at three different companies. What distinguishes
one company from another in this area? Are strategies such as signing bonuses, tuition reim-
bursement, and business casual dress codes standard for new information technology work-
ers? What strategies appeal most to you? Summarize your ideas in a two-page paper,
citing at least three references.

5. Write a two-page paper summarizing the main features of Microsoft Project 2007 that can

376 assist project managers in human resource management. In addition, interview someone
who uses Project 2007. Ask him or her if their organization uses any project human resource
management features as described in this chapter and Appendix A, and document their rea-
sons for using or not using certain features.

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Chapter 9

6. Developing good IT project managers is an important issue. Review several of the studies
cited in this chapter related to the IT and project management job market and required skills.
Also review requirements at your college or university for people entering these fields. Sum-
marize your findings and opinions on this issue in a two- to three-page paper.

Running Case

Several people working on the Recreation and Wellness Intranet Project are confused about
who needs to do what for the testing portion of the project. Recall that the team members
include you, a programmer/analyst and aspiring project manager; Patrick, a network special-
ist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Tony Prince is the
project manager, and he has been working closely with managers in other departments to
make sure everyone knows what’s going on with the project.

1. Prepare a responsibility assignment matrix based on the following information: The main
tasks that need to be done for testing include writing a test plan, unit testing, integration
testing for each of the main system modules (registration, tracking, and incentives), sys-
tem testing, and user acceptance testing. In addition to the project team members, there
is a team of user representatives available to help with testing, and Tony has also hired

-an outside consulting firm to help as needed. Prepare a RACI chart to help clarify roles
and responsibilities for these testing tasks. Document key assumptions you make in
preparing the chart.

2. The people working for the outside consulting firm and user representatives have asked
you to create a resource histogram to show how many people you think the project will
need for the testing and when . Assume that the consulting firm has junior and senior tes-
ters and that the user group has workers and managers. You estimate that you’ll need
both groups involvement in testing over a period of six weeks. Assume you’ll need one
senior tester for all six weeks, two junior testers for the last four weeks, two user-group
workers for the first week, four user-group workers for the last three weeks, and two
user-group managers for the last two weeks. Create a resource histogram, similar to the
one i.n Figure 9-6, based on this information.

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3. One of the issues in Tony’s issue log is working effectively with the user group during
testing. Tony knows that several of his project team members are very introverted
and strong thinking types, while several members of the user group are very extroverted
and strong feeling types. Write a one-page paper describing options for resolving this
issue.

Companion Web Site

Visit the companion Web site for this text (www.cengage.com/mis/schwalbe} to access:

o References cited in the text and additional suggested readings for each chapter

Template files

• Lecture notes

Interactive quizzes

e Podcasts

e Links to general project management Web sites

And more

See the Preface of this text for additional information on accessing the companion Web site.

Key Terms

coercive power – using punishment, threats, or other negative approaches to get people to do
· things they do not want to do

deputy project managers- people who fill in for project managers in their absence and assist
them as needed, similar to the role of a vice president

empathic listening – listening with the intent to understand
expert power- using one’s personal knowledge and expertise to get people to change their

behavior

extrinsic motivation- causes people to do something for a reward or to avoid a penalty
hierarchy of needs – a pyramid structure illustrating Maslow’s theory that people’s behaviors

are guided or motivated by a sequence of needs

intrinsic motivation – causes people to participate in an activity for their own enjoyment
issue log – a tool for managing project teams where the project manager documents, monitors,

and tracks issues that need to be resolved in order for the project to run smoothly

legitimate power- getting people to do things based on a position of authority
mirroring- matching certain behaviors of the other person
Myers-Briggs Type Indicator (MBTI)- a popular tool for determining personality preferences
organizational breakdown structure (OBS)- a specific type of organizational chart that

shows which organizational units are responsible for which work items

overallocation – when more resources than are available are assigned to perform work at a
given time

power- the potential ability to influence behavior to get people to do things they would not
otherwise do

RACI charts -charts that show Responsibility, Accountability, Consultation, and Informed
roles for project stakeholders

377

Project Human Resource Management

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