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Question 1
1.
_____ involves looking at all the influences that could affect employee performance in the organization and determining their fit within organizational goals and objectives.
Answer
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[removed] |
Performance analysis |
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Operational analysis |
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Goals analysis |
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Organizational analysis |
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Personnel analysis |
4 points
Question 2
1.
A competency based approach focuses on
Answer
| knowledge and |
skills. |
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attitudes and personality. |
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all characteristics that underlie successful performance. |
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motivational characteristics. |
4 points
Question 3
1.
According to the text, behavioral tests measure
Answer
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situational reaction. |
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development. |
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learning capability. |
4 points
Question 4
1.
In response to a TNA the decision is to “change the job.” This means
Answer
|
there are too many obstacles in the system the way the job is currently set up. |
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feedback is not occurring in the present set up. |
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there is a KSA deficiency but it is difficult to train. |
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rewards are not tied to high performance. |
4 points
Question 5
1.
Which of the following focuses on an anticipated performance problem in the future?
Answer
|
The PAQ |
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A reactive TNA |
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A proactive TNA |
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Work sampling |
4 points
Question 6
1.
Performance appraisals are almost always completed by
Answer
|
peers and self. |
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360 degree feedback. |
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supervisors. |
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work planning and review. |
4 points
Question 7
1.
The _____ approach to job analysis immediately identifies the KSA’s required for the job.
Answer
|
task oriented |
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worker oriented |
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operational analysis |
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job-duty-task |
4 points
Question 8
1.
A training needs analysis is conducted when
Answer
|
a setback event occurs. |
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a triggering event occurs. |
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a decision to provide sexual harassment training is made. |
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a deficiency is determined to be a motivational deficiency. |
4 points
Question 9
1.
When an OPG is identified, a/an _____________ should be conducted in order to fully understand the nature of the gap.
Answer
|
Job analysis |
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Performance evaluation |
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Goal analysis |
4 points
Question 10
1.
The selection process of incumbents in operational analysis should be performed by
Answer
|
a supervisor. |
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the manager of the organization. |
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a head hunter. |
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a job analyst. |
4 points
Question 11
1.
Discuss the proactive approach and the reactive approach to TNA.
Answer
30 points
Question 12
1.
Compare reliability and validity.
